Information Technology/Support Technician Jobs in Inkster, MI

Job Title: Technical Support 3 Employment Type: Full-Time Duration: 1 year with extension likely We are seeking a dedicated Technical Support 3 to join our team. This role involves performing a variety of professional assignments in an IT environment, acting as a technical expert, and providing support for hardware, software, and network components. The ideal candidate will excel in problem diagnosis, implementation, and maintenance, as well as lead teams and ensure effective IT solutions. Key Responsibilities: Technical Support Diagnose and resolve hardware and software issues both onsite and remotely. Implement and administer computer systems, applications, and network products. Develop and document new processes and solutions. Team Leadership & Project Coordination Lead and coordinate teams to design and implement IT solutions. Create and oversee technical specifications, processes, and procedures. Liaise with stakeholders, including users, management, and vendors. Network & Server Maintenance Troubleshoot LAN connectivity issues and manage user rights. Maintain server backup systems and restore operations when required. Support telecommunication hardware and network devices. Other Duties Enforce security standards and perform virus/spyware remediation. Stay updated through relevant technical training. Support specialized client training initiatives. Qualifications: Bachelor's degree Minimum of 3+ years of IT experience is required Minimum of 3+ years of customer service experience is required Preferred Skills: Strong analytical and problem-solving capabilities. Proficiency in IT project management, server support, and telecommunications. Familiarity with database systems, network operating systems, and cybersecurity practices. Excellent communication skills to interact effectively with team members and stakeholders.

STACK Cybersecurity is a full-service Managed Security Service Provider (MSSP) as well as an established Managed Services Provider (MSP) We are an IT consulting company that provides ongoing support and management of customer network environments, workstations, and servers with an emphasis on Cybersecurity first solutions. We are currently seeking talented Cybersecurity/Technical Support professionals for a full-time position as an IT Cybersecurity Support Technician - Tier 3. The Tier 3 Technician is responsible for advanced technical support of desktop, Server and network environments along with advanced capabilities in Cybersecurity tactics such as Indicators of Compromise, Email Security and SIEM logging. IT Support Technicians must be diligent self-starters, competent with computers and capable of managing multiple tasks and projects at the same time. Ideal candidates have excellent troubleshooting skills and the ability to effectively communicate with customers and interact with users who have little computer knowledge. Potential candidates must be able to maintain a professional attitude and appearance and confidently engage with customers over the phone and in person. This is an in-office position located in Livonia, Michigan 48150. No remote only candidates will be considered. Relocation is not available for this position. Responsibilities & Qualifications: Advanced Support relating to common technical issues involving Microsoft's core business applications (MS Office, Word, Excel, Outlook) Support of Backup Solutions and Processes Advanced Network Support - Layer 3 and above Applications support, including installing, configuring, migrating, and troubleshooting applications and third-party line of business applications Malware, spam, and antivirus support on desktops and remediation of Cybersecurity Indicator of Compromise support Strong communication skills when interacting with external clients: keeping them informed of incident progress, notifying them of impending changes or outages, and proactively interacting with clients before, during, and after service requests Event Log Monitoring and Investigation: Monitor and investigate event logs for suspected activities. Identify potential security incidents and respond promptly. Threat and Vulnerability Analysis: Conduct threat and vulnerability analysis to assess risks. Propose mitigation strategies based on findings. Security Incident Handling: Investigate, document, and report any information security issues. Collaborate with relevant teams to address incidents effectively. Understanding of Cyber Threats: Familiarity with prevalent cyber threats, including malware, phishing attacks, DDoS attacks, BEC, lay-and-wait, and man-in-the-middle attacks. Stay updated on evolving threat landscape. SIEM Proficiency: Use and understand Security Information and Event Management (SIEM) solutions. Leverage SIEM data for threat detection and incident response. Knowledge of Other Cybersecurity Tools: Familiarity with tools such as EDR (Endpoint Detection and Response), MXDR (Managed XDR), SASE (Secure Access Service Edge), intrusion prevention systems (IPS), and vulnerability scanners. Problem-Solving Under Pressure: Apply problem-solving skills effectively even in high-pressure situations. Prioritize and address security incidents promptly. Effective Communication: Present security findings and recommendations to senior leadership. Excellent written and verbal communication skills. Attention to Detail and Organization: Strong attention to detail when analyzing security data. Organize findings and create comprehensive reports. Independence and Teamwork: Work independently on security tasks. Collaborate effectively within a team environment. REQUIRED EXPERIENCE: 2+ years of Fluency with NATs and VLANs 2+ years of Fluency with Microsoft Entra 2+ years of Fluency with Microsoft Intune Experience managing vulnerabilities and Risk Experience with SIEM Experience with EDR solutions 2+ years of Fluency in Conditional Access 1+ years of Fluency with DNS and DNS Configuration 4+ years of Fluency with Active Directory Experience with cloud platforms (AWS, Azure, Ubiquiti, etc.) 2+ years of Fluency with IPSEC and SSL VPN Experience migrating premise resources to cloud Ability to prioritize and multitask Experience administering Hyper-V and VMware Deadline and detail-oriented Proficiency in English Excellent communication skills

We are hiring a Senior Desktop Support Specialist to join an amazing team in Armada, Michigan. This candidate will have an expertise in the Microsoft environment with a focus on Azure Active Directory (now Entra), the ability to deploy software / patch endpoint devices (via software like Intune) and diagnose / solve problems as they arise. Key Requirements: Experience troubleshooting IT issues in Windows environment for a company Great customer skills as you'll be working with users Software deployment / patching experience Onsite Requirement: This is an onsite position in Armada, Michigan.

The Helpdesk Manager is responsible for the daily operation and overall effectiveness of the helpdesk team. The Helpdesk Manager reports to the IT Director. Functions Helpdesk Manager functions can be grouped as follows: Manage helpdesk operations Define service level requirements for helpdesk support and manage performance Review helpdesk metrics to optimize helpdesk efficacy Act as escalation point for advanced helpdesk cases Create, review, and update knowledge base articles used by helpdesk technicians and employees Determine helpdesk hours of operation based on business need Oversee asset tagging of all IT equipment and maintain accurate asset database Purchase hardware and software based on current inventory and future projections Act as a point of contact for vendor relationships Act as a representative for the helpdesk team when interacting with other teams Manage helpdesk technicians Interview, hire, and train helpdesk technicians Provide career guidance to helpdesk technicians Define KPIs for helpdesk technicians Monitor helpdesk technician performance and mentor as needed Conduct performance reviews Determine scheduling requirements and arrange helpdesk technicians accordingly Miscellaneous Various other tasks as required Knowledge and skills Shift Digital is willing to train the right candidate to continually expand and enhance their skill set. The minimum requirements for a Helpdesk Manager are: Education and experience Bachelor's degree with a technical major or equivalent experience Five years of effective helpdesk and/or desktop support experience Management or team leadership experience is preferred Technical skills Proficiency with Windows and Microsoft 365 administration and applications Familiarity with mac OS, iOS, and Android operating systems Familiarity with Salesforce or equivalent CRM/ticketing tool Very strong ability to analyze, isolate, and resolve issues with hardware and software Communication skills Very strong ability to interpret technical information and discuss it effectively with people of various skill levels Excellent attention to detail in written communications Ability to speak clearly and effectively Leadership skills Very strong management and teamwork skills Ability to identify and act upon opportunities for staff improvement and growth Ability to prioritize tasks and manage time effectively Ability to manage remote employees effectively Working conditions and physical requirements In general, Shift Digital's Helpdesk Manager will work regular business hours in a casual office environment. A fully qualified candidate will meet the requirements below, with reasonable accommodation. Ability to work at a desk in an open office environment for long periods of time Ability to work in cramped or confined environments for short periods of time Ability to work flexible hours as necessary Ability to lift 50 pounds Ability to travel occasionally

The IT Compliance Specialist serves as the primary point of contact between Brembo Americas and Corporate Compliance. They perform or oversee the local assessments and audits that ensure Brembo's locations are compliant with corporate standards, industry requirements, and governmental regulations pertaining to data security, ensuring the safety and security of information. The IT Compliance Specialist designs, develops and executes regional tests and programs to assess compliance with related policies, procedures and applicable laws and regulations. Duties include monitoring business operations and reporting infractions, reviewing company policies for possible risks and liabilities and researching legal requirements for new initiatives. Responsibilities Lead the preparation of Brembo Information Security audits. Monitor and report on compliance policies, as well as the enforcement of policies across Brembo. Evaluation of compliance with stakeholder requirements, including response to requirement specifications. Evaluate and update to new & existing policies and procedures to ensure operating efficiency and regulatory compliance. Develop a strong working relationship with the Applications, Infrastructure, Architecture and other IT teams to develop and implement controls and configurations aligned with policies and legal, regulatory and audit requirements Lead the design and operation of compliance monitoring and improvement activities to ensure compliance with internal security policies etc. and applicable laws and regulations to include Supervision and execution of business and IT ISO 27001 certification and maintenance. Manage and implement activities related to Corporate, Internal IT and Customer Audits to include: Corporate Audits - Internal FoF, ISO 27001, TISAX, Cybersecurity Assessment Internal IT Audits - for all IT Functional Areas (Infrastructure, Operations, Applications, Shop Floor) Customer Audits - IATF 16949, Q1 (Quality), Customer Audits (Ford, GM…), Cybersecurity Assessments Create, publish and maintain IT group documentation in relation to Information Security guidelines for Governance and Audit functions. Insure maintenance and application of Brembo Corporate and Regional Standards, Policies, Standard Operating Procedures, Templates and Directives to include regional requirements as required. Maintain region and site documentation for same. Evaluate, select and manage VRM with Consulting vendors in support of compliancy regulations Develop and provision Information Security and compliance training as required Provide subject matter expertise to the business in the area of Information Security and Compliance Lead in the development of information security policies, procedures and standards in line with Brembo HQ guideline and business needs and regulatory requirements. Interface with technical personnel and other teams as required Background, Experience and Qualifications Degree or equivalent qualification in IT or IS compliancy or related technical discipline or relevant experience. 3-4 years related work experience in IT compliancy related roll. Understanding of the Data Protection Act (1998) and other data/information privacy and security regulations. Thorough understanding of compliance and risk management in a regulated environment. An understanding of IT Security international standards like Iso 27001 and TISAX An understanding of Privacy Standard like GDPR Good understanding of higher education IT and information environment, preferably in security, compliance/audit or infrastructure. Assertiveness, flexibility, ability to work in a team, intercultural competence and willingness to travel Excellent knowledge of English in speaking and writing Ability to communicate complex messages in a clear, concise manor to all audiences Excellent collaboration skills and able to work in a team environment Able to work quickly and effectively under pressure and to efficiently deal with multiple priorities simultaneously

Responsibilities Responsible to execute provisioning effort for assigned programs, including research, development, preparation, loading, manipulation and maintenance of provisioning parts data. Prepares provisioning documentation for delivery to internal/external customers using provisioning and sparing techniques and technologies. Develops various provisioning and Logistics Support Analysis Records documentation in accordance with applicable military standards. Prepares technical portion of spare parts lists, Provisioning Technical Documentation (PTD), Illustrated Parts Breakdown (IPB), Repair Parts and Special Tools List (RPSTL), and Interactive Electronic Technical Manuals (IETMs). May analyze spare and repair part requirements and provide project estimates. Skills, Experience & Education Required Relevant Associate degree + additional 6 years experience; or relevant Bachelor degree or + additional 2 years experience. Military experience may be considered in lieu of formal education. Detailed knowledge of applicable Military Standards used for development of LMI data. Ability to read engineering drawing. Ability to define and/or forecast support requirements. Familiar with logistics design influence. Skilled with computer software and tools for LMI related activities. Ability to plan and document using LSA/LSAR, the development, testing and deployment of logistics resources, as an integral part of the acquisition process. Able to conduct external/internal customer meetings, validations/verifications, log demos, LSA/LSAR reviews, in-process reviews, etc. Computer literate with experience in reading and interpreting engineering drawings and Military Standards.

We are seeking for Procurement Specialist for our Direct client. - Procurement Specialist Duration - 12 months. Rate - $40/hour on W2. Skills needed: Contract Negotiation Services Experience (not looking for product experience) Oracle Red lining experience Project Manager skills* Government experience** Experience working with IT departments/teams OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. *************************************************

The Role: The purpose of an IT Support Analyst for an IT Service Desk onsite in the office is to serve as the frontline technical support, addressing and resolving a wide range of hardware and software issues. Being physically present in the office allows for immediate, hands-on assistance, ensuring that employees experience minimal disruption to their work due to IT-related problems. The role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance and support to users. The IT Support Analyst plays a key role in maintaining the overall IT infrastructure's health and helps in fostering a productive work environment through efficient technical support. Responsibilities: Providing first-level contact and problem resolution for all users with hardware, software, and applications problems. Resolving user-reported issues using available tools and following procedures and policies for the handling of support cases. Troubleshooting and diagnosing problems to determine their root causes and finding appropriate solutions. Escalating unresolved issues to the appropriate higher-level support team. Documenting all user interactions and steps taken to resolve incidents in the service desk system. Maintaining and updating the knowledge base with accurate and up-to-date technical information. Assisting with the setup and configuration of end-user hardware and software. Conducting hardware and software inventory management to ensure accuracy and accountability. Participating in IT projects as required by the management. Providing on-the-spot training to end-users to prevent recurring issues. Ensuring security and privacy protocols are followed to protect systems and sensitive information.

The Levy Group of Companies is seeking a **Help Desk Field Technician** for our Corporate Headquarters location in **Dearborn, MI**. The Help Desk Field Technician works in conjunction with technical and non-technical personnel to provide corporate-wide, 2nd level support and maintenance of end-user hardware and software. As well as providing a high degree of customer service and professionalism within a team environment through problem assessment, identification, and resolution. They also provide backup coverage for Consolidated Service Desk Phone Technicians as needed and perform the duties and responsibilities of the Consolidated Service Desk Phone Technicians. **Benefits** * Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability * Tuition Reimbursement for qualified skilled trade programs * Student Loan Repayment Program * Employee Referral Program **Responsibilities** The Help Desk Field Technician: * Oversees the daily performance of the computer systems * Answers user inquiries regarding software or hardware operation to resolve problems * Configure and deploy hardware and software for employees. * Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications * Provides limited user training. * Explains simple and complex procedures or topics (verbally or in writing) to non-technical personnel * Maintains clear and concise details of work performed on a daily basis in the Helpdesk software * Maintains consistent communication with customers and stakeholders. * Provides on-going, up-to-date project status to supervisor/manager * Other duties as directed by supervisor **Skills** The ideal candidate will have: * 1 to 2 years previous experience in computer operations, system administration, customer service, call center, or another related areas. * Must have a solid understanding of installing and configuring various software packages (in-house and third party packages) - in particular, the Microsoft Office suites, Windows, iOS etc. * Must have a solid understanding of installing and configuring hardware (memory, hard drives, motherboards, printers etc.) * Must be familiar with configuring network clients and protocols and local and networked printers * Must have a solid understanding of the installation, commands, configurations and utilities of Windows 10 & Windows 11 * Ability to work independently * Possesses strong inter-personal, communication and phone skills to communicate effectively with all levels * A self-starter with good organizational and time management skills * Must be willing and able to travel and work in a construction environment * Must be willing and able to work overtime and weekends as needed * Ability to lift up to 50 pounds * Familiar with Microsoft Intune MDM * Familiar with troubleshooting iOS devices * Familiar with CLI/PowerShell * Familiar with Remote Desktop Protocol or similar remote access software and its configuration * Familiar with network administration (mapping network drives, working with print queues, creation/modification of user accounts/profiles, IPX/SPX, TCP/IP, etc.) * Familiar with Citrix and/or Terminal Service client software and its configuration * Familiar with the Oracle Suite of applications and its configuration * Familiar with Command Alkon scale software and its configuration * Familiar with Bid2Win bidding software and its configuration * Familiar with Libra E.I.S. client and it's configuration * Familiar with GotoAssist Service Desk application administration and its configuration * Familiar with Windows deployment tools * A+ certification **To Apply** Please submit a resume. Military Members are welcome and Veterans are encouraged to apply! *We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.* The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America- Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Our purpose is to deliver quality, build trust and improve lives. The Oatey family of companies are Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, and Lansas. Our brands are synonymous with quality, integrity, and trust in the plumbing industry. **2025 Oatey Summer Internship Program - The Oatey Intern Experience** Oatey is currently seeking college students for the summer of 2024 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*. *** Based on outstanding performance and organizational needs** **What we're looking for…** The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships. **Oatey offers a vigorous program that includes:** Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement **IT Business Analyst Intern Position Summary:** Under the general supervision of senior IT leadership, the intern will complete a variety of assignments to provide general support to the Strategy team. Assignments will make a positive contribution to Oatey as well as provide the student with “hands-on” work experience. **Expectations & Accountabilities…** * Assist in the critical evaluation, project charter creation and management of potential system enhancements and projects. * Support the strategy team with their day to day and project work. * Assist in the creation of business analysis artifacts and process documentation. * Other duties as assigned. **What you'll need to be successful…** * **Education and Certification:** Pursuing BA/BS in Information Technology & Business or equivalent/related degree. * **Year**: Junior or Senior * **GPA**: 3.0 or greater * Self-starter with an inquisitive mindset * Structured and analytical thinking * Demonstrated high initiative * Experience with PowerPoint, Excel, and Visio (or equivalent) * Excellent written and oral communication skills * At Oatey, our purpose has always been to deliver quality, build trust and improve lives. * We value Collaboration, Integrity, Respect, Courage, Leadership, and Excellence above all else. * We embrace diversity, equity, and inclusion - acknowledging, valuing, and leveraging the unique experiences and perspectives of our associates. * Our vision is to continue to grow as a market leader, to enrich the lives of our Associates, and to foster an inclusive environment in every regard. * Our purpose, mission, and vision are not possible without the right people, and we are committed to fostering an inclusive, engaging, and rewarding environment for our Associates. * Oatey has a total rewards philosophy which encompasses compensation, benefits, work-life effectiveness, recognition, performance management, tuition reimbursement, mental health wellness, and talent development.

Job Purpose Assist all users with resolving hardware and software issues related to desktop, printer and network operations. Specify and requisition hardware and software as required to support user functions. Job Duties and Responsibilities * Responds to and diagnoses service issues through discussions with users and is responsible for leveraging resources across all levels of the organization * Provide technical support to the user devices (Laptops, PC's, printers). * Provide technical support to the shop floor devices (PC's, handhelds, printers, etc.) * Support to critical meetings. * Provide analytical and administrative support to other functional areas (Finance, Operations, and Quality). * Responsible for the good deployment of Dana IT standards on hardware, software and processes. * Responds to and diagnoses service issues through discussions with users and is responsible for leveraging resources across all levels of the organization * Follows procedures in documenting customer issues, troubleshooting steps and resolution in the call tracking tool * Diagnoses customer issues and assigns appropriate support, if outside scope of support * Resolves issues and/or ensures resolution of issues * Promotes customer relations in tune with company plans and policies * Installs and maintains hardware and software used for plant operations * Works with next level of support for the resolution of issues * Conveys customers' perspective to project teams responsible for newly implemented products and existing product enhancements. * Organizing and tracking IT hardware inventory for the assigned plant. * Documenting and updating common plant IT issues and associated resolutions. * Tracking and maintaining appropriate level of supplies for IT hardware (spare devices, commonly used adapters, toner for printers, etc). Qualifications Desired: * Associates or Bachelor's Degree preferred: in a business/technical discipline, related vocational training, or related certification program or equivalent experience of 5-7 years related professional experience * 3+ years' experience in a business environment with 2 years in a systems analyst, IT Analyst or similar role. * Experience working on Windows 7, Windows 10, Windows 20016 Server based devices * Experience working with MS-Office tools * Knowledge on handheld devices (RF Scanners etc) * Experience supporting Barcode/metal tag scanners and printers * Responsible for facilitating clear understanding of all business processes, goals, and drivers to effectively define system, process, and training solutions. * Direct desktop hardware & software support. * Be available after hours and on weekends in the event of hardware, software and/or data communications related issues that impact Shop Floor Production and/or Shipping Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. Our Values * Value Others * Inspire Innovation * Grow Responsibly * Win Together

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hello, My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position. Job Title: Desktop Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration:1+ year (with possible extension) Job ID: # 17-61574 · Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · office 365 experience is must · Office 2003/2007/2010 support · end user trouble shooting skills · outlook PST Files · Installation, configuration and maintenance of windows, hardwares and softwares. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Qualifications Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

**Department:** IT **Location:** Scottsdale, AZ Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician II to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ. As an IT Helpdesk Technician II, you will provide technical support of our IT systems to our portfolio of communities and our corporate office. As the IT Helpdesk Technician II, you will serve as the first-line of technical support to end-users by documenting issues and resolutions. **You're Excited About This Role Because You Will:** * Provide first-line technical support to end-users via phone, email, and in-person. * Troubleshoot and resolve hardware, software, and network issues in a timely manner. * Maintain and support computer systems, printers, and other peripheral devices. * Assist in the setup and configuration of new equipment, including computers, mobile devices, and software applications. * Document issues and resolutions using our ticketing system to ensure accurate records and knowledge sharing. * Conduct routine maintenance and updates to ensure systems are running optimally. * Educate and train staff on IT policies, best practices, and new technologies. * Collaborate with the IT team to identify and implement improvements to our technology infrastructure. * Configure and maintain UniFi Ubiquiti network stack for our properties. * Administer and manage Microsoft 365 environment, including user accounts, email, and collaboration tools. **We're Excited to Meet You! Ideally, You Will Bring:** * Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience. * Proven experience as a Helpdesk Technician or in a similar role. * Strong knowledge of Windows and mac OS operating systems. * Proficiency with Microsoft Office Suite, email clients, and remote desktop applications. * Familiarity with basic networking concepts and troubleshooting. * Excellent problem-solving and analytical skills. * Strong communication and interpersonal skills. * Ability to manage multiple tasks and prioritize effectively. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. * Experience in a Managed Service Provider (MSP) environment or property management industry is a plus. * Experience with VSAX for Remote Monitoring and Management (RMM) and Autotask for ticketing systems is highly desirable. * Experience with configuring UniFi Ubiquiti network stack is preferred. * Experience with Microsoft 365 administration is preferred. **Why You'll Love Working at Mark-Taylor:** * Opportunities for career growth * Employee referral program * Paid time off, paid sick time, paid holidays, paid volunteer time * Medical, dental, vision benefits, including paid parental leave * 401k with company match * Employee appreciation events * MT Wellness program with optional Gympass membership * Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) **Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.** ***The starting salary for IT Helpdesk Technician II is $60,000 commensurate with experience.***

PAY RATE: $21.60 - $22.60 per hour DOQ. (Up to 1,500 hours per year). GENERAL STATEMENT OF DUTIES: Under the direction of the IT management staff, position is responsible for monitoring and responding to the IT helpdesk phone calls and tickets, and providing IT support to the parks, including traveling to the different parks to resolve technology issues and to install IT hardware and software. This position is part-time up to 1500 hours per year. ESSENTIAL DUTIES: + Monitor IT helpdesk ticketing system. + Answer incoming IT helpdesk calls. + Travel to different parks to troubleshoot and resolve technology issues and change requests. + Install, configure and support IT hardware, software and business applications. + Develop or update user and technical documentation, as needed. + On-call during weekends per the rotation schedule. + May assist with special projects and events. The above is intended to describe the general nature of duties only. MINIMUM QUALIFICATIONS: + Graduation from high school or equivalent. Enrolled in a college or university with a concentration in information technology or a related field. + Must maintain a valid Michigan driver's license and an acceptable driving record. + Experience installing, trouble shooting and repairing PC's, laptops and peripherals. + Experience with or knowledge of desktop or web applications, programming/scripting and databases + Knowledge and/or skill in a variety of computer software including Windows 10 or 11, Microsoft Outlook, Excel, Word, PowerPoint, and business applications. + Ability to troubleshoot and demonstrate analytical/problem solving skills. + Ability to express ideas effectively both verbally and in writing. + Ability to communicate effectively with and understand the needs of non-technical users. + Ability to maintain confidentiality of sensitive information. + Ability to establish and maintain positive relationships with supervisors, co-workers, and the public. + Ability to work independently with minimal direction and ask for help, when needed. + Ability to show sound judgment to identify and report problems to supervisors and contribute to resolving them. + May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays. + Ability to perform essential duties. TOOLS & EQUIPMENT USED: Personal computer, including PowerPoint, Word, Excel, Adobe, graphics software, database and software applications; scanning equipment, calculator, phone, fax machine, copy machine. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear; use hands and fingers to handle, feel, and operate objects, tools, or controls; and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds. The employee is occasionally required to climb ladder for equipment installation. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee generally performs work within an office environment. The noise level is usually quiet. Occasionally, the employee will be required to work in outdoor environments and will be subject to weather conditions to include heat, rain, and snow. Powered by JazzHR

The IT Access Management Engineer administers end-user access across a wide array of systems and applications. Following standardized operating procedures, the engineer undertakes the tasks of creating, modifying, and terminating access rights. Essential Functions and Responsibilities As Assigned: 1. Creates Provision/deprovision access in various systems and ensuring least privilege provisioning. 2. Corrects access issues through logical deduction and reasoning. 3. Conducts access audits/reviews of security rights to ensure compliance. 4. Coordinates with all groups involved in access lifecycle. 5. Manages work load to include escalations and dynamic prioritizations. 6. Completes other duties as assigned. Qualifications: Required: * High school diploma or GED. * One year of experience working in an Identity & Access Management role OR * Associates degree or obtain Associates degree within 6 months of employment from an accredited college or university, preferably in computer science, information systems, business administration or another related field. Preferred: * Industry-specific certification such as CIST, CIMP, CIGE, CIAM, CAMS or other similar certifications Additional Information * Schedule: Full-time * Requisition ID: 24006791 * Daily Work Times: Standard Business Hours * Hours Per Pay Period: 80 * On Call: No * Weekends: No Equal Opportunity Employer McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses or sustaining other CDC programs and activities while colleagues respond. Join our team to use your talent, training, & passion to help CDC continue as the world's premier public health organization. Visit *********** Learn more about this agency Help Overview * Accepting applications * Open & closing dates 06/12/2024 to 01/30/2025 * Salary $86,962 - $186,854 per year Salary listed is Rest of U.S. and will be adjusted to reflect location after selection. * Pay scale & grade GS 12 - 15 * Help Locations Few vacancies in the following locations: * Anchorage, AK * Los Angeles, CA * San Diego, CA * San Francisco, CA * Show more locations (24) * Denver, CO * Fort Collins, CO * Washington, DC * Miami, FL * Atlanta, GA * Honolulu, HI * Chicago, IL * Boston, MA * Hyattsville, MD * Detroit, MI * Minneapolis, MN * Triangle, NC * Newark, NJ * New York, NY * Cincinnati, OH * Philadelphia, PA * Pittsburgh, PA * San Juan, PR * Dallas, TX * El Paso, TX * Houston, TX * Seattle, WA * Spokane, WA * Morgantown, WV * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required Occasional travel - You may be expected to travel for this position. * Relocation expenses reimbursed No * Appointment type Multiple Appointment Types * Work schedule Multiple Schedules * Service Competitive * Promotion potential 00 - Contingent - Promotion potential will be based on the position to which appointed. * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Not Required * Drug test No * Position sensitivity and risk Moderate Risk (MR) * Trust determination process * Credentialing * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number HHS-CDC-DH-24-12444272 * Control number 795439700 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. * Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Clarification from the agency Please read this Public Notice in its entirety prior to submitting your application for consideration. You are applying to a resume database. Your resume and any documents submitted will be retained and may be used at any time during or after the open period of this Public Notice. U.S. Citizenship is REQUIRED. Help This job is also open in another announcement to: * The public * Career transition (CTAP, ICTAP, RPL) Help This job is also open in another announcement to: * The public * Career transition (CTAP, ICTAP, RPL) Videos Help Duties The CDC utilizes Direct/Expedited Hire Authorities to fill vacancies in a variety of occupations. This vacancy is a REPOSITORY of applications. Duties and responsibilities vary and may increase according to the grade level of the position. Applications may be periodically referred to hiring managers both during the open period and after the closing date. Because of the large number of applications anticipated, applicants' status will not be updated. This public notice will be used to fill the positions listed below at multiple grade levels and locations. * IT Cybersecurity Specialist: Grades GS-12 through GS-15 Applicant Expiration: Applications will expire 4 months after submission/resubmission. To remain eligible for consideration, reapplying is required. Duties may include but are not limited to: * Providing expert technical guidance, interpretation, and implementation oversight of applicable information technology policies, processes, and practices. * Assessing security risks and vulnerabilities; builds, tests, and recommends cloud security solutions; and manages cloud environments in accordance with CDC approved cybersecurity security guidelines. * Advising senior leadership on latest IT technologies to aid in decision making. * Developing threat models and security requirements for Application Programming Interfaces (API). * Developing procedures, awareness programs, and supporting templates. * Developing and executing strategies for information technology quality assurance (QA). * Preparing internal and external reports that may include providing audit liaison support to IT operations * Analyzing short, medium, and long-range projects for solutions of complex operational or policy issues in areas such as information security, information security reporting, systems development life cycle, quality assurance, etc. Help Requirements Conditions of Employment Due to the Centers for Disease Control and Prevention's (CDC's) process enhancement to use Shared Certificates throughout the Agency, some of the requirements below may differ: * US Citizenship is required. * Males born after December 31, 1959 must be registered or exempt from Selective Service (******************** * May be subject to a Background/Security Investigation. Security clearance level may differ from the position announced when certificates are shared. * CDC participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). If selected, CDC will determine your employment eligibility using your social security number. * Direct deposit is required. * One-year probationary period may be required. * This position may be subject to a Collective Bargaining Agreement. * This public notice may be used to fill supervisory or managerial positions and selectees may be subject to 1 year supervisory or managerial probationary period. * Positions may be filled as permanent or term appointments. * This position may be subject to the OGE Financial Disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). CDC inspires public confidence in its trust responsibilities and mission by maintaining high ethical principles. If selected, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest and your prospective position with the agency. If identified, this will be an annual requirement. * In accordance with Executive Order 12564 of September 15, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. This position may require a Drug Test and be subject to Random Drug Testing. The position may require the submission of a urinalysis to screen for illegal drug use prior to appointment and be subject to reasonable suspicion and post-accident drug testing upon hiring. If required to submit to urinalysis, the appointment to the position will be contingent upon a negative test result. Qualifications Basic Qualifications: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to Basic Qualifications above, Minimum Qualifications must be met: * GS-12: * At least 1 year of specialized experience, equivalent to the GS-11 grade level in the Federal service, to include experience advising on matters relating to vulnerabilities and threats to computer systems; and ensuring security, continuity and efficiency of automated data processing operations. * GS-13: * At least 1 year of specialized experience, equivalent to the GS-12 grade level in the Federal service, to include experience advising on matters relating to vulnerabilities and threats to computer systems; ensuring security, continuity and efficiency of automated data processing operations; and implementing, modifying and/or supporting information technology security systems, including hardware, software, systems and/or communications and related services. * GS-14: * At least 1 year of specialized experience, equivalent to the GS-13 grade level in the Federal service, to include experience supporting activities related to both on premise and cloud-hosted scientific computing environments; assessing security risks and vulnerabilities; and recommending and implementing mitigation strategies for the ecosystem throughout the lifecycles of the various components in accordance with cybersecurity guidelines (FedRAMP, FISMA, NIST, etc.). * GS-15: * At least 1 year of specialized experience, equivalent to the GS-14 grade level in the Federal service, to include experience directing a program responsible for aspects of information systems security to ensure confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information system security program policies, procedures, and tools within and across the enterprise. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Promotion potential: Promotion to the next grade level is at management's discretion and is based on your meeting qualifications and time-in-grade requirements, demonstrated ability to perform the higher-level duties, the continuing need for the higher-level duties, and administrative approval. Promotion to the next grade level is not guaranteed and no promise of promotion is implied. Education A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. For more information, visit ************************************************************************** Additional information Telework: This position has been designated as telework eligible and: * May include telework options and/or flexible work scheduling. These options may be requested once you have become an employee and you will be required to sign a Workplace Flexibilities Agreement that details remote or telework working conditions and expectations in accordance with the HHS Workplace Flexibilities Policy. * May be eligible for inclusion in the Bargaining Unit. The name of the union, local, and BU Codes will be provided upon selection. * For more information visit: *********************************************************** * This announcement includes Term positions which may be made for more than 1 year but fewer than 10 years up to the 10-year limit in increments determined by the agency IAW 5 CFR 316.301(c). May be required to work other than normal duty hours, to include evenings, weekends and/or holidays. The Federal government, as the largest employer in the Nation, can and should show the way towards achieving drug-free workplaces through programs designed to offer drug users a helping hand, and at the same time demonstrating to drug users and potential drug users that drugs will not be tolerated in the Federal workplace if declared a drug-testing position. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. Incentives: * Recruitment and/or relocation incentives may be authorized. * Annual Leave for non-federal service may be authorized. * Student loan repayment incentive may be authorized. * Travel, transportation, and moving expenses may be paid. * PCS Expenses may be authorized, subject to the terms of the Joint Travel Regulation (JTR). Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS. The utilization of shared certificates for additional selections within the same geographical area can be made from multiple Centers of the Center of Disease Control and Prevention (CDC) and Agency for Toxic Substance and Disease Registry (ATSDR). This position is being filled through Direct Hire Authority for this occupation and is open to all US Citizens. Vacancies will be filled through OPM's Direct Hire Authority. Veterans' preference and traditional rating and ranking of applicants do not apply to positions filled under this announcement. All applicants who meet the minimum qualification requirements will be forwarded to the selecting official for consideration. Applications received as a result of job fairs, recruitment events, and emergency hiring mechanisms in support of this hiring initiative will also be accepted during the duration of the direct-hire authority. For more information on OPM's authorization of Direct Hire Authority, please visit: *********************************************************************************** Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): CTAP/ICTAP eligibles must meet all of the requirements outlined in the qualification section of this announcement in order to be considered "well qualified." * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you MUST submit a complete Application Package which includes the following. Note: All documents must be in English. 1. Resume - Must reflect name, work schedule, hours worked per week, dates (month/year) of employment and duties performed. Current/former Federal employee: * Must reflect pay plan, series and grade, i.e., GS-0301-9. Dos and Don'ts: * ********************************************************************** * ************************************************************************ Cover Letter is optional. 2. Transcripts (if applicable) - You may submit an unofficial transcript. An official transcript from an accredited educational institution is required if you are selected. 3. Career Transition Assistance Plan (CTAP)/ Interagency Career Transition Assistance Plan (ICTAP): * Supporting documentation i.e., Reduction in Force (RIF) notice or Certificate of Expected Separation (CES), AND most recent: * Current annual performance appraisal * SF-50 (Notification of Personnel Action) 4. Current or Former Political Appointees: Agencies must seek prior approval from the Office of Personnel Management (OPM) before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Current or Former Political Appointees: Submit SF-50. Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. For Résumé and Application Tips visit: **************************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualific

The IT Access Management Engineer administers end-user access across a wide array of systems and applications. Following standardized operating procedures, the engineer undertakes the tasks of creating, modifying, and terminating access rights. **Essential Functions and Responsibilities As Assigned** **:** 1. Creates Provision/deprovision access in various systems and ensuring least privilege provisioning. 2. Corrects access issues through logical deduction and reasoning. 3. Conducts access audits/reviews of security rights to ensure compliance. 4. Coordinates with all groups involved in access lifecycle. 5. Manages work load to include escalations and dynamic prioritizations. 6. Completes other duties as assigned. **Qualifications:** _Required:_ * High school diploma or GED. * One year of experience working in an Identity & Access Management role **OR** * Associates degree or obtain Associates degree within 6 months of employment from an accredited college or university, preferably in computer science, information systems, business administration or another related field. _Preferred:_ * Industry-specific certification such as CIST, CIMP, CIGE, CIAM, CAMS or other similar certifications

Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! OpTech is an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ************************************************* GENERAL SUMMARY: IT Contracts Specialist supports the, development, negotiation, renewal, maintenance, and compliance of IT contracts with established standard terms, conditions, and templates. Working in close collaboration with the IT Contracts Manager, various business stakeholders, IT leaders, and Legal counsel, this role is responsible for contract execution, assessing contractual performance, ensuring compliance with terms and conditions as well as the support of specific standards, service level agreements, and contract administration. The IT Contract Specialist ensures all IT contracting and procurement activity is consistently executed in accordance with our client's policy. As the senior member of a specialist group, the IT Contract Specialist provides guidance and support to the Contract Specialists and Junior Contract Specialists on System policies and departmental procedures. PRINCIPLE DUTIES AND RESPONSIBILITIES: * Supports the contract development and maintenance process and ensures consistent management of all IT contracts. * Monitors and tracks upcoming contractual actions and deadlines. * Supports the analysis and development of strategies for IT contract negotiations. * Collaborates closely with various departments and IT leaders in the contract development process. * Supports the development of standards for IT contracts, Key Performance Indicators, Service Level Agreements, and general language and provisions specific to information technology products and services. * Ensures accuracy and appropriateness of IT contract text and attachments. * Maintains deadlines on deliverables and communicates on an ongoing basis with business partners and internal stakeholders on IT contractual issues. * Provides monthly and annual IT contractual activity report and other metrics reports to IT Contracts Manager and other IT Leadership as requested. * Provides advice and interpretation of IT contract requirements, obligations and risk exposure to IT leaders. * Applies creativity and sound business reasoning to align IT contract terms to IT and business needs. * Reviews, analyzes and negotiates IT contracts to ensure compliance with applicable corporate policies and project requirements. * Negotiates directly with suppliers throughout the preparation, evaluation and execution of IT contracts, often as the primary organization IT contact. * Participates in audits of IT contracts. * Works with Legal counsel to determine the most appropriate contract types to reduce company exposure to risk. * Identifies and recommends process improvement methods related to IT contracting. * Establishes and maintains effective relationships with peers, stakeholders and suppliers. * Performs other job-related duties as assigned. Skills: * MUST HAVE 2-3 years of contracts experience (reviewing, negotiation) * MUST HAVE knowledge of medical and technical acronyms * NICE TO HAVE 5 years of contracts experience * NICE TO HAVE experience with IT contracts Education: * Bachelor's degree in Business Administration, Information Systems or Supply Chain Management required. 29746