Information technology/support technician jobs in Iowa - 976 jobs
Policy Link Annuity Support Analyst
Coforge
Information technology/support technician job in Des Moines, IA
Job Title: Policy Link Annuity Support Analyst
Skills: Policy Link, Cobol, Annuity, SQL
Experience: 10+ years
Duration: Fulltime
We at Coforge are hiring a Policy Link Support Analyst the following skillset :
1.)10+ years of experience in Production Support for PolicyLink annuity system
2.) Hands on experience in MicroFocusCOBOL,.Net/C#, WinForms and SQL.
3.) Good knowledge of Policy Admin System Annuity systems.
5.) Knowledge of annuity products (fixed, indexed, variable, deferred).
6.) Knowledge of Agile SDLC methodologies.
7.) Good understanding of ITIL processes (Incident, Problem, Change Management).
8.) Proficiency in SQL for database queries and troubleshooting.
9.) Experience with Control-M job scheduling and monitoring.
10.) Familiarity with Visual Studio Debugger for code-level issue resolution.
11.) Excellent problem-solving and analytical skills.
12.) Strong communication and collaboration abilities.
$39k-69k yearly est. 1d ago
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Junior IT Administrator
Todd & Sargent, Inc. 3.8
Information technology/support technician job in Ames, IA
The Role: Background, context, and vision for this role and why this role exists
As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance.
Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field.
The What:
What this role is responsible for.
Technical Expectations
Help Desk Support
Provide Tier 1 technical support via phone, email, and in-person assistance
Troubleshoot common issues with Windows workstations, printers, and mobile devices
Support CAD software including AutoCAD, Revit, Civil 3D, and related applications
Document all support requests in ticketing system with detailed resolution steps
Maintain help desk metrics including response time and resolution rate targets
Escalate complex issues to Senior IT Administrator with proper documentation
Hardware & Infrastructure
Deploy and configure new workstations and laptops for staff onboarding
Perform routine maintenance on high-performance CAD workstations
Assist with network infrastructure maintenance and cable management
Support mobile device management for iPads and field devices
Manage inventory of IT equipment and supplies using asset management system
Coordinate hardware warranty repairs and replacements
Software Support
Assist with Autodesk software installations and license management
Support Office 365 deployments and basic troubleshooting
Maintain software inventory and compliance tracking
Perform basic database maintenance and backup verification under supervision
Update and patch workstation operating systems following established procedures
Support specialized engineering applications (RAM, Wind, Enercalc)
Field Operations Support
Provide remote support for field personnel via VPN and remote desktop tools
Assist with mobile device configuration and troubleshooting
Support construction management software used on jobsites
Coordinate with Senior IT Administrator for complex field technical issues
Document field support procedures and common resolution steps
End-User Support & Customer Service
Provide clear communication with employees of all technical levels
Model best practices for customer service and coach junior staff in handling end-user support
Anticipate user needs, document solutions, and contribute to a growing IT knowledge base
Build trust with employees by consistently delivering responsive, high-quality support
Effective Organization and Housekeeping of IT Hardware
Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access.
Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date.
Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment.
Qualifications:
Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience
Experience: 1-2 years relevant experience in IT support or help desk environment
Technical Skills:
Strong Windows desktop support skills and basic networking knowledge
Familiarity with Microsoft Office Suite and basic troubleshooting
Understanding of Active Directory basics and user account management
Basic knowledge of computer hardware and peripheral devices
Preferred Qualifications
Experience in architecture/engineering or professional services environment
Knowledge of CAD/BIM software and high-performance workstation requirements
Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent)
CompTIA Security+ or similar security certifications
Experience with backup and disaster recovery solutions
Familiarity with compliance frameworks (ISO 27001, NIST 800-171)
Understanding of construction industry workflows and technology needs
$66k-80k yearly est. 3d ago
Information Technology Support Engineer
Teceze
Information technology/support technician job in Marshalltown, IA
Job Description: IT Support Engineer
Contract: 3 Years
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
$55k-79k yearly est. 5d ago
Product Support Specialist
MH Equipment Company 4.0
Information technology/support technician job in Des Moines, IA
is for Mariotti USA, a division of MH Equipment Company.
About MH Equipment:
As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets.
We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions.
Amazing Culture, Thriving Company, Terrific Opportunity.
For more information on who we are and what we do, please visit our website at ********************
Job Summary: This position is responsible for a full range of activities ensuring overall excellence in parts, service, and warranty support for dealers and end users. This position will work closely with the Business Development Manager and accounting to coordinate and administer the sales activities, inventories, payables, receivables, and other reporting requirements to accurately and effectively track and analyze our business, and will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction.
Job Responsibilities:
Provide dealers with service and parts support, application support, and corresponding order administration.
Administer an effective product warranty program for dealers including authorization and reimbursement of warranty repairs and work with factory representatives to obtain authorization and reimbursement of warranty dollars to the distributor.
Work with vendors to obtain product and/or service information such as price, availability and delivery schedule; and provide information to internal accounting departments to accurately and timely produce appropriate financial records, transactions, and analysis.
Maintain accurate company records and transactional activity including all sold and installed unit master file.
Capture and retain all PDI documentation.
Maintain internal systems and files to reflect current pricing and other relevant information.
Perform and coordinate all shipping and receiving, including container loading and unloading, packaging, manifesting, and import/export coordination and contracting.
Maintain all inventory for sale readiness, including battery charging, tracking ROA, and inventory turns.
Manage Mariotti factory container ordering to ensure appropriate product flow, inventory, and order fulfillment, while aligning battery and accessory ordering.
Prepare new units for delivery to the dealer or end-user, including any required modification.
Maintain standard operating procedures (manual and automated), including procedures for sales, parts, warranties, etc.
Assist in research and development of existing and prospective product lines.
Assist with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies.
Assist in the development, implementation, and support of short-term and long-term business and operational plans, including establishing operational measurement and forecasting projections.
Assist in the administration of divisional and dealer performance measurement systems, dealer agreements and ensuring dealer compliance.
Assist in tracking and managing annual marketing plans, including market penetration, evaluation, and exposure while overseeing a Dealer co-op program, distributing dealer marketing materials, and generating customer presentation materials.
Occasional travel to assist with dealer training, sales calls, relationship development, and dealer recruiting.
Adhere to Company Policies and Work Rules.
Perform other duties as assigned.
Position Requirements:
Primary core value of integrity.
Technical background and knowledge of the material handling industry is a plus but not required.
Excellent verbal and written communication and comfortable speaking to groups and individuals.
Strong computer skills and fluency with Microsoft programs, particularly proficiency with Excel.
Strong customer service skills.
Valid driver's license with good driving record.
Able to meet the physical requirements of the job.
Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This position is exempt from paid overtime.
Benefits:
Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation.
Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.
Mariotti USA a division of MH Equipment is proud to be an Equal Opportunity Employer
$24k-28k yearly est. 2d ago
Maintenance Service Technician, Multi-Site
Indigo Living 4.1
Information technology/support technician job in Iowa
Who We Are
We're a group of passionate people that just so happen to be in the business of managing incredible communities.
We are the GO team!
What You ll Do
A typical Maintenance Service Technician s day might include:
Reviewing make-ready checklists to ensure all apartment homes are ready for the new resident(s) resulting in a 5-star Google review.
Keeping our communities running 24/7 by being a part of our after-hours emergency team. You ll get to proudly cruise around town in a GO Team company provided vehicle for 7 days during the on-call rotation.
Partnering with Property Managers to obtain bids and negotiate prices for a tree branch that just fell onto a garage roof.
Ordering and keeping inventory of supplies and parts in a well-kept maintenance shop.
What You Need To Get The Job Done
This role might be a fit for you if:
You are passionate about providing exceptional service and have a leadership mindset, then this would be a great position for you.
You have drive, excellent communication, and are willing to get your hands dirty, then this role may come naturally to you.
You believe the details matter. If it's worth doing, then you believe it's worth doing right.
You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage.
You are dependable, safety conscious and have general maintenance experience. Tell us where you picked up any knowledge of appliance repair, light carpentry, plumbing and electrical.
What You ll Love About Us
We may be a great fit for you if you enjoy:
Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting.
Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our:
Careers that are Going Places
Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match!
Give back. Get paid to give your time to the community!
Ask us about Hubbell s Extreme Build Projects!
Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays!
The salary range for this position is $ 23.00 - 26.00 per hour, depending on experience and qualifications.
Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.
$23-26 hourly 3d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology/support technician job in Iowa
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 4d ago
desktop support
Artech Information System 4.8
Information technology/support technician job in Dubuque, IA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Desk side Support Representative Distributed Client Services
Location :DUBUQUE,IA-52001
Duration: 1 Year (with possible extension)
JD :
Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows.
Solid skills with Linux and Mac.
Additional Information
For more information, Please contact
Shubham
************
***************************
$38k-47k yearly est. Easy Apply 60d+ ago
Intern - Corp IT, Grid Operations Applications
Berkshire Hathaway Energy 4.8
Information technology/support technician job in Davenport, IA
MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation. MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. MidAmerican Energy Company has an exciting career opportunity available. Take the next step in your career and apply now!
Skills for Success
* Effective oral and written communication skills.
* Effective analytical and problem-solving skills.
* Effective interpersonal skills and customer relationship skills
* Ability to prioritize and handle multiple tasks and projects concurrently.
* Experience using Python to develop machine learning or statistical models.
* Experience using SQL to work with database tables and ETL processes.
* Taken coursework in data analytics, machine learning, statistics, or computational mathematics preferred.
Qualifications
* Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, software engineering, management information systems, or related field of study.
* Must be available Spring 2026 - August 2026.
Primary Job Duties and Responsibilities
* Experience with Core Unix/Linux Server CLI, File/text processing, Text Editors, Shell scripting
* Programming experience with Microsoft .Net Technologies (Preferably C#)
* Experience with Oracle or SQL Server Databases like writing SQL queries, stored procedures etc.
Performance Expectations
* Perform responsibilities as directed within determined time frames and with a high degree of accuracy.
* Establish and maintain effective work relationships within the department and the company.
* Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
* Maintain sensitive and confidential information regarding company information.
* Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules.
* Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
$26k-34k yearly est. Auto-Apply 19d ago
IT Technician II
Lavoro USA
Information technology/support technician job in Iowa City, IA
We function as a construction recruiting partner to several companies in the Midwest. We do so with Reliability, Faith, and integrity, with Faith at the center of it all. We are looking for a technology-minded individual to join our client's growing team in Decorah, IA!
Decorah has been mentioned by HGTV as one of "50 of the most charming small towns in the USA" and ranked No. 2 Best Small Town in America by Architectural Digest
PRIMARY RESPONSIBILITIES (but not limited to):
Laptop and desktop computer troubleshooting and repair
Server maintenance
Network configuration, troubleshooting, and maintenance
Frequent, effective communication with clients, business owners and colleagues
QUALITIES AND SKILLS (but not limited to):
Knowledge of Microsoft 365 Business and Windows operating systems
A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs)
A thorough understanding of servers, including cloud servers
A thorough understanding of cyber security practices
Ability to use basic tools/do physical hardware installs
Eagerness/willingness to learn and adapt
Excellent customer service and verbal and written communication skills
Able to communicate with all levels of customers
Ability to work as a member of a team
ESSENTIALS (but not limited to):
The ideal candidate must be a self-starter and have the ability to work independently.
Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential
Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver's license
Use of your personal vehicle with mileage reimbursement will be required
Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position)
We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience
BENEFITS:
PTO is based on time with the company
IRA with 3% match
Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost)
EEO AND VETERAN EMPLOYER
$31k-57k yearly est. 60d+ ago
Help Desk Support 3
360 It Professionals 3.6
Information technology/support technician job in Coralville, IA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
Thanks and Regards,
Ankur Bhatia
$31k-51k yearly est. 60d+ ago
Technical Support Team Lead
CSA Global LLC 4.3
Information technology/support technician job in Fort Dodge, IA
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role Will Make an Impact:
* Acts as the overall communications architect and network team manager for the MTC.
* Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
* Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
* Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
* Designs and establishes network architecture, coordinates network plans, configures network.
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance.
* Bachelor's degree
* IAT II Certification
* A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
* A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
* Expert in integrating training environments.
* Extensive experience planning architectures.
What Sets you apart:
* Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You'll Love this Job:
* Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
* You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
* Daily opportunities to develop new skills
* Team environment
What We Can Offer You:
* Compensation
* Health & Wellbeing
* We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
* Personal & Professional Development
* We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
* Diversity, Inclusion & Belonging
* We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
* Benefits
* Healthcare (medical, dental, vision, prescription drugs)
* Pet Insurance
* 401(k) savings plan
* Paid Time Off (PTO)
* Holiday pay opportunities
* Basic life insurance
* AD&D insurance
* Company-paid Short-Term and Long-Term Disability
* Employee Assistance Program
* Tuition Support Options
* Identity Theft Program
$48k-72k yearly est. 60d+ ago
Helpdesk (780480)
Padmore Global Connections
Information technology/support technician job in Des Moines, IA
IA-DOM-DOIT-NE1-IWD HELPDESK (780480)
Max Pay Rate: $30.22
Work Arrangement: Onsite (8am-4:30pm M-F)
Worksite Address: 1000 east Grand Avenue, Des Moines, IA 50319
Engagement Type: Contract
Start Date:12/08/2025 End Date:06/30/2026 (Possible conversion or extension)
NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.
Short Description:
The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician.
Complete Description:
This is an ONSITE position that requires a resource to be in the office 5 days per week. Limit submittals to local candidates.
The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks.
Key Responsibilities:
Provide desktop/laptop/thin client support both desk-side and remotely.Install, patch, and troubleshoot Windows 7/10.Troubleshoot issues with Microsoft 2019 and Office 365 products.Configure and troubleshoot Windows networking (TCP/IP).Escalate issues to next-level support or management as appropriate.Troubleshoot issues with Microsoft Edge and Google Chrome.Provide support using remote tools.Install and troubleshoot a variety of in-house developed and third-party software.Troubleshoot desktop and network printer issues.Support Google Workspace products.Support Apple devices (iPad, iPhone).Understand and support Microsoft Active Directory (client-side).Implement hard drive encryption, preferably using Bitlocker and McAfee.Modify system registry as needed.Qualifications:
Required Experience:
4 years of experience in PC support (desktop/laptop/thin client).4 years of experience with Windows 7/10 installation, patching, and troubleshooting.4 years of experience troubleshooting Microsoft 2019.4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting.4 years of experience escalating issues to next-level support/management.4 years of experience troubleshooting Microsoft Edge and Google Chrome.4 years of experience providing support with remote tools.4 years of experience installing and troubleshooting a variety of software.Experience in support of Microsoft Office 365 products.Experience in Apple device support (iPad, iPhone).Thorough understanding of Microsoft Active Directory (client-side).Experience with hard drive encryption, preferably Bitlocker and McAfee.Desired Experience:
Ability to troubleshoot desktop and network printer issues.Experience with Google Workspace products.Ability to modify the system registry.Education:
Preferred: 4-year degree or equivalent technical study.Certifications:
Industry certifications (A+, Network+, MCP, etc.)
Communication:
The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks.
$30.2 hourly 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Dubuque, IA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$53k-73k yearly est. 3d ago
Help Desk Support 3
Arete Technologies 4.5
Information technology/support technician job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-62k yearly est. 4d ago
Full-Time IT Specialist
Community and Family Resources 3.7
Information technology/support technician job in Des Moines, IA
Community and Family Resources is a provider of substance use, problem gambling, and mental health services. We are currently seeking candidates for Information Technology Specialist (IT) position to provide tech support in our Des Moines Location. This position is instrumental in ensuring our facility has the needed technology capabilities for us to be serve our clients.
Essential Duties and Responsibilities:
Maintain operational, configuration or other procedures.
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Maintain data center environmental and monitoring equipment.
Provide aid with both new hires and terminations to add or remove access within required company portal access pertaining to their roles.
Establish internal record keeping and reporting procedures in support of the information system.
Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Schedule:
Type: Full-time
Hours: 40 hours each week, generally Monday-Friday, 8a-4:30p.
Education and Experience Qualifications:
Associate degree or higher in computer troubleshooting/networking.
One-year satisfactory demonstrated experience in computers, networking and Data Systems may be substituted for each year of required education post Associates level.
Benefits
Health insurance
Dental insurance
Vision insurance
IPERS retirement benefit
Optional 401K
Employee Assistance Program
Generous PTO (20 days accrued in your first year)
9 paid holidays
Paid trainings and CEU opportunities
Public Student Loan Forgiveness employer
Tuition reimbursement
Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!
Application Process: Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment.
Equal Opportunity Employer:
Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin, or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.
$61k-86k yearly est. 17d ago
IT- Information Security Intern
Fareway Meat & Grocery
Information technology/support technician job in Johnston, IA
The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe.
Responsibilities:
Work with the Information Security, Retail Support, and Network teams to implement a SASE solution.
Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases.
Other duties as assigned.
Skills and Requirements:
Basic technical aptitude in the following: Networking, Information Security, Microsoft 365.
Current college or university student, or recent graduate.
Team-oriented/strong interpersonal skills.
Assertiveness and initiative.
Ability to communicate clearly and effectively.
Demonstrate strong organizational skills.
Additional Details:
Internship is a paid opportunity.
Internship typically may be up to 40 hours per work week.
Internship does not provide housing stipend/allowance.
Location:
The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed.
Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period.
*EOE
RequiredPreferredJob Industries
Retail
$27k-38k yearly est. 40d ago
Desk Side Technician
Stefanini 4.6
Information technology/support technician job in Waterloo, IA
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Qualifications
• High school diploma or equivalent required
• 2+ years' experience
• HP Certification
• Proficient in Microsoft Active Directory
• Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
• Solid foundation of Personal Computer experience
• Excellent troubleshooting capability
• Ability to work in a team environment as well as independently
• Strong sense of customer service
• Proven ability to remain flexible in a changing environment
• Attendance and schedule adherence are requirements of this position
• Ability to walk and bend and perform labor-related duties of connecting computer equipment
• Ability lift up to 50 lbs. when moving electronic equipment. All lifts over 50 lbs. require two or more employees to perform the task.
• May require additional project-specific training
Additional Information
$31k-51k yearly est. 60d+ ago
IT Data Specialist
Farmers Cooperative Society 4.2
Information technology/support technician job in Sioux Center, IA
Overall Job Function:
Support and maintain data, reports and dashboards in an understandable and accurate manner using Tableau; capture data electronically using Microsoft Power Apps. Ability to turn data into information, information into insight. Ideal candidate will have extensive knowledge of AI and capabilities associated with AI.
Essential Job Functions:
Highly analytical and tech savvy. Ability to identify, understand, and solve problems independently. Self-starter who is willing to look for work to be done.
Build and maintain data warehouses, dashboards, and reports in Tableau.
Build and maintain tools to capture and organize data via Microsoft Power Apps or other tools.
Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Assist the Chief Data Analyst with report and dashboard development.
Knowledge of and experience with reporting packages and databases. Some examples are but not limited to IBM DB/2, Microsoft SQL server, Fortra's SEQUEL, Microsoft Access, and Microsoft Excel.
Ability and willingness to interact with other non-technical users.
Adept at presenting findings in a professional and understandable way.
Identify, analyze, and interpret trends or patterns in data sets; interpret data, analyze results and provide ongoing reports.
Processing confidential data and information according to guidelines.
Knowledge and understanding of the capabilities of AI and how it can help drive business.
Secondary Responsibilities:
Answer phone calls in a courteous and professional manner.
Support end users on basic functions of company software.
Assist the IT department in management, inventory, and ordering of IT assets and supplies.
Consistently positive and can-do attitude.
Strong interpersonal skills
Knowledgeable on company software and software support
Ability to handle stressful situations professionally.
Competencies:
High level of customer service focus
Supports a consistent professional image of the company.
Observes safety policy and procedure as an absolute
Attitude of positivity and reacts calmly under pressure.
Good listening and communication skills.
Work ethic of the highest integrity.
Commitment to dependability and willingness to work to meet goals and deadlines.
Effectively solve problems.
Qualifications:
College degree in Computer Science, Information Management or Statistics, or
Work experience as a data analyst or related field.
Experience with Tableau and Microsoft PowerApps is preferred but will train the right candidate.
Work Requirements:
This position is based in a fast-paced office setting. Equipment utilized will be a computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. Occasional hours between 7 am and 8 pm. Position will travel between all FCS locations and will occasionally work outside exposed to elements, work from heights, work around loud noise, be exposed to grain dust and agricultural equipment.
While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently and maneuver on and off mobile equipment. The physicality of this job is low.
*FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
$49k-73k yearly est. Auto-Apply 60d+ ago
IT Support Specialist - Intern (01/01/26 - 05/31/26)
Hoover's Hatchery
Information technology/support technician job in Rudd, IA
Job DescriptionSalary: Depends on Experience & Qualifications
IT Support Specialist - Intern (01/01/26 - 05/31/26) Status: Part-Time Internship (20 hours per week flexible) Department: Information Technology Reports to: Information Technology Manager
Location: Rudd, Iowa
Job Summary
The IT Support Specialist Intern position offers an exciting opportunity for aspiring IT professionals to gain hands-on experience in technical support within a dynamic organization. The IT Support Specialist Intern position assists in maintaining the technology infrastructure at Hoovers Hatchery and provides essential support to end-users.
Essential Duties and Responsibilities
Provides technical support for hardware, software, and network issues
Troubleshoots and resolves computer problems for end-users
Assists with installing, maintaining, and upgrading computer systems
Documents new procedures and information as well as updates current documentation
Provides necessary training to end-users related to procedures
Supports LANs, WANs, network segments, as well as internet and intranet systems
Upgrades and configures system software that supports infrastructure
Supports various IT projects and implementations
Job Qualifications
Has taken IT courses and/or has a basic understanding of the following technologies:
Windows OS (10, 11)
Linux (Ubuntu)
Windows Server 2022 or above
Microsoft Office
Microsoft 365 Platform
iOS, Android
Networking Ubiquiti UniFi
Microsoft Intune
Willingness to learn
Strong attention to detail, problem solving, and analytical skills
Effective communication and listening skills
Focus on continuous improvement
Ability to work effectively as part of a team or independently
Knowledge of Windows operating systems and Microsoft Office applications
Competencies
Ethical conduct
Customer servitude
Tenacity
Strong computer skills
Strong attention to detail
High level of confidentiality
Problem solving/analysis
Ability to adapt to change
Ability to work well with others
Great organization skills
Able to successfully meet deadlines
Strong communication skills
Motivated and self-directed
Able to effectively prioritize
Effective in a team environment
Travel Requirements
No travel required
Physical Demands
Requires the ability to tolerate unpleasant odors associated with eggs and poultry of various quality
Normal corrective vision range, ability to see color and distinguish letters, numbers, and symbols
Frequently required to sit, walk, talk, hear, bend, reach, and stand.
This position may require heavy lifting, over 40 lbs.
$28k-38k yearly est. 9d ago
IT Internship - Summer 2026
Bank Iowa 4.3
Information technology/support technician job in West Des Moines, IA
What You'll be Doing
The Bank IowaInformation Technology team is a dedicated group of professionals who work very closely with all branches and departments in our organization. The Information Technology intern will assist IT team staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions.
As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual's success. An individual who exceeds in these core duties may have additional opportunities throughout the internship to engage with project work related to AI-powered systems integration and business process enhancement.
Core Responsibilities
Assist team members with technology questions/issues.
Troubleshoot equipment issues (printers, computers, phones, A/V, etc.).
Manage inventory of all IT equipment and maintain the log/location of equipment.
Assist with installing & troubleshooting equipment as needed.
Systems onboarding and offboarding of new and departing team members.
Projects & Initiatives May Include
On-site new PC and laptop team member upgrades.
Create documentation for systems workflows and dataflow diagrams for priority business processes.
Systems integration work and business process enhancements through AI-powered tools.
Exploration and deployment of potential applications for generative AI within the bank.
General Responsibilities
As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with their mentor on a regular basis to help further develop technology and soft skills.
May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work.
The IT intern is expected to demonstrate professionalism and integrity by adhering to all company policies, procedures, and ethical standards in the performance of their duties.
Performs other bank related duties as assigned by supervisor.
Requirements
Skills/Experience You'll Need
Currently enrolled at an accredited 2-year junior college or 4-year college/university.
Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, vertical software, and generative AI platforms preferred.
Additional Qualifications Include:
Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best.
Strong communication and interpersonal skills.
Experience with Microsoft Word, PowerPoint, Excel, and SharePoint.
Demonstrated research and problem-solving skills
Proven organization skills with exceptional attention to detail
Works well in a team environment.
Understanding of sensitive data handling best practices.
Familiarity with scripting best practices.
Hours of Work & Travel
Temporary Employment/Seasonal Employment in Summer 2025
Generally, within Monday through Friday 8:00 AM to 5:00 PM.
Occasional travel to Iowa branches.
Our People-Centered Culture
At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities.
At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you.
Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
$30k-37k yearly est. 24d ago
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