Information technology/support technician jobs in Iowa

The Role: Background, context, and vision for this role and why this role exists As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance. Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field. The What: What this role is responsible for. Technical Expectations Help Desk Support Provide Tier 1 technical support via phone, email, and in-person assistance Troubleshoot common issues with Windows workstations, printers, and mobile devices Support CAD software including AutoCAD, Revit, Civil 3D, and related applications Document all support requests in ticketing system with detailed resolution steps Maintain help desk metrics including response time and resolution rate targets Escalate complex issues to Senior IT Administrator with proper documentation Hardware & Infrastructure Deploy and configure new workstations and laptops for staff onboarding Perform routine maintenance on high-performance CAD workstations Assist with network infrastructure maintenance and cable management Support mobile device management for iPads and field devices Manage inventory of IT equipment and supplies using asset management system Coordinate hardware warranty repairs and replacements Software Support Assist with Autodesk software installations and license management Support Office 365 deployments and basic troubleshooting Maintain software inventory and compliance tracking Perform basic database maintenance and backup verification under supervision Update and patch workstation operating systems following established procedures Support specialized engineering applications (RAM, Wind, Enercalc) Field Operations Support Provide remote support for field personnel via VPN and remote desktop tools Assist with mobile device configuration and troubleshooting Support construction management software used on jobsites Coordinate with Senior IT Administrator for complex field technical issues Document field support procedures and common resolution steps End-User Support & Customer Service Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Effective Organization and Housekeeping of IT Hardware Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Qualifications: Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience Experience: 1-2 years relevant experience in IT support or help desk environment Technical Skills: Strong Windows desktop support skills and basic networking knowledge Familiarity with Microsoft Office Suite and basic troubleshooting Understanding of Active Directory basics and user account management Basic knowledge of computer hardware and peripheral devices Preferred Qualifications Experience in architecture/engineering or professional services environment Knowledge of CAD/BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs

Job Description Who We Are We're a group of passionate people that just so happen to be in the business of managing incredible communities. We are the GO team! What You'll Do A typical Maintenance Service Technician's day might include: Reviewing make-ready checklists to ensure all apartment homes are ready for the new resident(s) resulting in a 5-star Google review. Keeping our communities running 24/7 by being a part of our after-hours emergency team. You'll get to proudly cruise around town in a “GO Team” company provided vehicle for 7 days during the on-call rotation. Partnering with Property Managers to obtain bids and negotiate prices for a tree branch that just fell onto a garage roof. Ordering and keeping inventory of supplies and parts in a well-kept maintenance shop. What You Need To Get The Job Done This role might be a fit for you if: You are passionate about providing exceptional service and have a leadership mindset, then this would be a great position for you. You have drive, excellent communication, and are willing to get your hands dirty, then this role may come naturally to you. You believe the details matter. If it's worth doing, then you believe it's worth doing right. You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage. You are dependable, safety conscious and have general maintenance experience. Tell us where you picked up any knowledge of appliance repair, light carpentry, plumbing and electrical. What You'll Love About Us We may be a great fit for you if you enjoy: Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting. Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our: Careers that are Going Places Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match! Give back. Get paid to give your time to the community! Ask us about Hubbell's Extreme Build Projects! Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays! The salary range for this position is $ 23.00 - 26.00 per hour, depending on experience and qualifications. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: DUBUQUE,IA Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Deskside support skills, IMAC, must be able to troubleshoot complex issues. Additional Information For more information, Please contact Shubham 97295-4595

Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: * Acts as the overall communications architect and network team manager for the MTC. * Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. * Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. * Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. * Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelor's degree * IAT II Certification * A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. * A minimum of 3 years of experience in MCIS integration at Brigade or higher level. * Expert in integrating training environments. * Extensive experience planning architectures. What Sets you apart: * Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. HDS3 3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined. Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe. Responsibilities: Work with the Information Security, Retail Support, and Network teams to implement a SASE solution. Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases. Other duties as assigned. Skills and Requirements: Basic technical aptitude in the following: Networking, Information Security, Microsoft 365. Current college or university student, or recent graduate. Team-oriented/strong interpersonal skills. Assertiveness and initiative. Ability to communicate clearly and effectively. Demonstrate strong organizational skills. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed. Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period. *EOE RequiredPreferredJob Industries Retail

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description • Provide hardware/software support services to onsite client including break/fix • Implement virus detection and eradication procedures • Diagnose end-user system failures and implement repair solutions • Diagnose printer and other peripheral devise failures and implement repair solutions • Troubleshoot network devices in order to ensure connectivity from the PC to the Network Qualifications • High school diploma or equivalent required • 2+ years' experience • HP Certification • Proficient in Microsoft Active Directory • Ability to resolve Windows XP and Windows7 Operating System Issues and Errors • Solid foundation of Personal Computer experience • Excellent troubleshooting capability • Ability to work in a team environment as well as independently • Strong sense of customer service • Proven ability to remain flexible in a changing environment • Attendance and schedule adherence are requirements of this position • Ability to walk and bend and perform labor-related duties of connecting computer equipment • Ability lift up to 50 lbs. when moving electronic equipment. All lifts over 50 lbs. require two or more employees to perform the task. • May require additional project-specific training Additional Information

Summary: As IT Systems Administrator, you will be responsible for managing and maintaining the bank's IT infrastructure, with a focus on Microsoft 365 and security. This includes managing cloud-based services, securing financial data, supporting internal users, and ensuring compliance with banking regulations (e.g., GLBA, PCI-DSS). You'll play a key role in safeguarding the bank's network and systems while providing reliable IT solutions that support daily banking operations. Essential Duties and Responsibilities Manage and optimize Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI, ensuring they meet the bank's needs. Administer user accounts, manage licenses, and implement security policies and permissions across Microsoft 365 applications. Participates in the evaluation of technologies and vendors used to ensure they meet industry standards for quality and performance Monitors and supports ancillary bank systems and alerts management of any performance or security issues Enhance security protocols across the bank's IT infrastructure, ensuring compliance with financial industry regulations (GLBA, CRI). Manage endpoint security tools, including XDR and SIEM software and firewall configurations, to protect systems from threats. Develop, implement, and enforce security measures such as encryption, MFA, VPN, and secure remote access to safeguard sensitive customer data and banking systems. Participate in regulatory audits, vulnerability scans, and security updates to identify and address potential threats. Assist with support of on-premises and cloud-based servers, ensuring systems are optimized for performance and security. Installation, configuration, and troubleshooting support of end user hardware and software. Assist with onboarding and offboarding of employees, including setting up new accounts, permissions, and access to necessary systems. Assists with staff training and guidance on best practices for IT security and utilization of Microsoft 365 tools. Project participation with department and organizational initiatives. Documentation responsibilities for configurations and security settings to ensure compliance with regulatory standards. Other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Requirements Competencies Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Design - Generates creative solutions; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Strives to build knowledge and skills continuously; Shares expertise with others. Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality. Oral Communication - Listens and gets clarification; Response well to questions. Written Communication - Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Cost Consciousness - Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness. Quantity - Completes work promptly; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions, Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals, completes tasks on time, or notifies the appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed. Innovation - Generates suggestions for improving work. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Education and/or Experience Bachelor's degree in Information Technology or Computer Science preferred; or at least five years of related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Successful individuals should have in-depth knowledge of Microsoft 365 and Sharepoint as well as familiarity with financial industry regulations and security frameworks (GLBA, CRI). Other Qualifications Must be able to travel to all bank locations using your transportation. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers while working with a keyboard and mouse. They must regularly reach with hands and arms and talk or hear. The employee is frequently required to stand, sit, and/or walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee will be required to lift and/or move computer equipment up to 20 pounds. Work Environment The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet.

DuTrac Community Credit Union is seeking a full-time IT Specialist to join our team! Responsibilities include: Overseeing special projects from start to finish, including necessary research, proposals to IT management, testing, installation, and troubleshooting. Perform support on calls and emails involving PCs, printers, and other hardware, Provide technical support and consultation in the use of Windows OS and other programs and applications. Administration and support of hybrid Active Directory and Microsoft 365 with Azure AD, SharePoint, Exchange and Teams. Support various virtualized Windows application servers. Update and patch servers and applications as needed. Review and maintain documentation for various systems and applications in the environment. Qualified candidates will have a minimum of a two-year degree in IT along with one to three years of related experience. DuTrac Community Credit Union is proud to be an Equal Opportunity Employer. Learn more about DuTrac at ***************

What You'll be Doing The Bank Iowa Information Technology team is a dedicated group of professionals who work very closely with all branches and departments in our organization. The Information Technology intern will assist IT team staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions. As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual's success. An individual who exceeds in these core duties may have additional opportunities throughout the internship to engage with project work related to AI-powered systems integration and business process enhancement. Core Responsibilities Assist team members with technology questions/issues. Troubleshoot equipment issues (printers, computers, phones, A/V, etc.). Manage inventory of all IT equipment and maintain the log/location of equipment. Assist with installing & troubleshooting equipment as needed. Systems onboarding and offboarding of new and departing team members. Projects & Initiatives May Include On-site new PC and laptop team member upgrades. Create documentation for systems workflows and dataflow diagrams for priority business processes. Systems integration work and business process enhancements through AI-powered tools. Exploration and deployment of potential applications for generative AI within the bank. General Responsibilities As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with their mentor on a regular basis to help further develop technology and soft skills. May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work. The IT intern is expected to demonstrate professionalism and integrity by adhering to all company policies, procedures, and ethical standards in the performance of their duties. Performs other bank related duties as assigned by supervisor. Requirements Skills/Experience You'll Need Currently enrolled at an accredited 2-year junior college or 4-year college/university. Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, vertical software, and generative AI platforms preferred. Additional Qualifications Include: Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best. Strong communication and interpersonal skills. Experience with Microsoft Word, PowerPoint, Excel, and SharePoint. Demonstrated research and problem-solving skills Proven organization skills with exceptional attention to detail Works well in a team environment. Understanding of sensitive data handling best practices. Familiarity with scripting best practices. Hours of Work & Travel Temporary Employment/Seasonal Employment in Summer 2025 Generally, within Monday through Friday 8:00 AM to 5:00 PM. Occasional travel to Iowa branches. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

Job Function: The IT Technician Intern assists in developing new software, maintaining existing systems or providing technical support to employees and customers. Essential Job Functions: The IT Technician Intern will provide support for a variety of technology solutions. Provide exceptional customer service while responding to phone, email, and online requests for technical support. Clearly identify, document, and find solutions for technical PC issues, product problems, and software infrastructure Troubleshoot and resolve PC incidents. Support computer software integration by diagnosing and troubleshooting common problems. Support current project and daily tasks related to support offerings, software and hardware upgrades, and new user set up. Track and monitor all support cases to ensure timely resolution and follow-up. Provide hardware and software technical support through remote communication. Ability to convey technical information to non-technical users in a clear and understandable manner. Perform additional duties as required. Competencies: Familiarity with PC hardware and Microsoft software Ability to show initiative to identify and solve interesting technical problems and share the results with the wider organization. Excellent analysis and debugging skill. Experience in IT or a technology-related environment, which can include internship, part time, or academic/work-study experience. Works independently with the ability to multi-task while having excellent attention to detail. A creative thinker with excellent interpersonal, communication, analytic, and problem-solving skills Must have an eager drive to learn, adapt, be accountable, and grow into the role. Qualifications: Working towards a college degree in Computer Science or Information Management. Work Requirements: This position is based in a fast-paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Our Level 2 IT Technicians / System Administrators are able to provide the next level of network system maintenance and support and are expected to have more in-depth knowledge of hardware, software, and more importantly, networking and security topics than a Level 1 IT Technician. The Level 2 IT Technician should have several years of experience working in the field. Individuals must possess excellent technical and troubleshooting skills, and must also have outstanding personal skills as working closely with customers is imperative. Qualified Candidates Must: Communicate effectively with customers on both a technical and non-technical level. Work as part of a team as well as work unsupervised. Strive to constantly learn new technology and devices. Be motivated and self-managed. Often travel to customer locations to directly work with customers and resolve issues on-site. Common Duties and Tasks: Install, configure, repair, maintain, troubleshoot, and diagnose PCs, servers, network switches, routers, firewalls, wireless access points, network software, printers, and other equipment. Respond to network alerts and customer issues to remediate issues in an efficient manner. Expediently answer customer calls, diagnose issues, respond quickly, and complete the service loop. Determine server and other equipment specifications for customer projects. Specify accurate time requirements for customer projects such as new server installs and switch replacements. Minor product sales with existing customers, such as PCs, printers, and access points. Communicate project status to customers, teams, and vendors. Implement large-scale software deployments per vendor and customer specifications. Management, deployment, and troubleshooting of Active Directory and Group Policies. Management, deployment, and troubleshooting of varied email systems, such as Office 365. Detailed troubleshooting of email flow issues, where a strong knowledge of DNS is required. Carefully organize customer documentation through project lifecycles. Service auditing, for example: Periodically validating backups are configured to back up all data on all volumes, at specified intervals, and to all appropriate media. Periodically validating firewall rules do not allow unnecessary traffic inbound or outbound. Periodically validating that all machines on the network meet the specified baseline security settings. Test and implement new technologies for in-house as well as customer facilities. Implement monitoring and automation for various systems using in-house and third-party platforms. LAN and WAN design, including implementation of VLANs and VPNs. Required Competencies: Desktop operating systems, up to Windows 11 Server operating systems, up to Windows Server 2025 Microsoft Active Directory, including group policies DNS, WINS, HTTP, HTTPS, SNMP, SMTP, POP3, IMAP, as well as other protocols Ethernet, VLANS, Switching and Routing Wireless networking 802.11ac/ax Server virtualization using VMWare and VCenter NAS devices, security, and configuration Physical network infrastructure, including cabling standards Helpful Competencies: TCP/IP experience, packet capture & analysis, thorough understanding of Microsoft SQL, Microsoft Exchange SAN (Storage Area Networks), iSCSI, fiber channel, SAN management, LUN configuration & management Scripting for the purposes of automation, such as through PowerShell, batch files, VBScript Computer imaging, disk formatting, low-level Windows OS knowledge Helpful Certifications: CompTIA A+ CompTIA Net+ CompTIA Security+ Microsoft 365 Certified: Administrator Expert Windows Server Hybrid Administrator Microsoft 365 Certified: Endpoint Administrator Associate Perks Include Work in a fun, team environment Professional development and training opportunities Gain crucial experience with a variety of real-world projects Learn from respected industry experts on best practices Unlimited Coffee Conveniently located near Highway 71 Extensive Benefits: Employer-paid health insurance contribution Medical (cafeteria) plan Paid Individual Life, Dental, Vision, and Long-Term Disability coverage Paid Vacation time Paid Holidays Paid Time Off (PTO) sick days and personal days Jury duty and bereavement benefits Allowance for use of personal cell phone. Performance-based bonuses 401K Match Health savings and flexing spending options Voluntary Short-Term Disability Coverage Voluntary Life Insurance (Additional Coverage Options) Additional coverage options to include spouses and families About Us: R & D Industries, Inc. (RDI) is a 41-year-old Iowa technology corporation. RDI has been previously honored with the Iowa Small Business Excellence Award and twice in Inc Magazine's Inc-5000 as one of the fastest-growing privately held companies in the US. RDI continues to be nationally and globally recognized for technology excellence. In 2019, 2022, 2023, 2024, and 2025 RDI was recognized as one of the Top 500 MSPs in the US by CRN . 2025 placed RDI in the Pioneer 250 for the third time and 2024's placement recognized RDI for the second time in the Security 100. In 2021, 2022, 2023, and 2024 RDI was recognized in the MSP 501 - the IT channel's most prestigious global ranking of managed service and technology providers. RDI delivers a wide range of technology-driven solutions, focusing on delivering exceptional value to its customers. 2024 marked the 40th Anniversary of RDI, this important milestone underscored RDI's steadfast commitment to its foundational principles: to Research, to Develop, and to Innovate (RDI). These principles guide the creation of highly effective solutions grounded in integrity and trust. RDI takes pride in its unwavering commitment to always 'Do the Right Thing' for our customers, employees, vendors, and resellers. RDI is comprised of four primary corporate divisions: Thinix (Thinix.com) provides best-in-class managed technology solutions; Thinix furnishes a worldwide customer base with distinct business advantages by making technology simple, safe, and secure. Thinix specializes in deploying and managing FamilySafe Guest WiFi networks, kiosks, and guest-use computers, Thinix AssuredSecurity endpoint management, network monitoring and security, and high-availability Internet connectivity solutions coupled with a world-class, 24/7 technical support team and nationwide onsite installation and service team. Akative (Akative.com) Akative provides 4G LTE/5G data connectivity solutions, patented iStatus monitoring, and multi-carrier services to customers throughout the United States and has over 55 million hours of connectivity uptime. Our mission is to help businesses stay online by delivering simple, robust Autonomous Connectivity™ solutions. Akative products are designed to help businesses work toward ZeroDowntime . RDIWorks (RDIWorks.com) is a regional leader in the Midwest United States, providing IT consulting, network architecture/engineering, and managed services to businesses, government, healthcare, and education. RDIworks bolsters highly trained technicians and valued technology partners, such as Aruba Networks, Cisco, HPE, Dell, Nutanix, VMware, Microsoft, WatchGuard, and Datto. Audio Engineering (AudioEngineering.com) is a professional audiovisual systems integration company with complete design, installation, and maintenance services. For over 40 years, we have provided award-winning A/V Systems in over 5,000 successful projects, 400 years of combined experience, 100+ certifications, and partnerships with the world's best equipment manufacturers. Our staff works directly with managers, end users, and architectural teams to engineer and install professional A/V systems for churches, performing arts, education, business, healthcare, government, and more. RDI provides competitive pay, paid vacations, paid holidays, paid personal days, group health insurance, dental insurance, vision insurance, disability insurance, life insurance, 401k retirement plan, and other benefits. RDI has offices in Milford and Ames. This is an excellent opportunity for the right individual to work in a growing, fun environment within one of the top technology companies in the region. Join us and be a part of a special team right here in Iowa! R & D Industries, Inc. is an equal opportunity employer and proud supporter of the Home Base Iowa Initiative. For more details, see: HomeBaseIowa.gov About Okoboji, IA: R & D Industries (RDI) in Milford is located just minutes south of Okoboji and the Iowa Lakes Corridor - a place that allows for a balance in life. Living within the communities of the Iowa Lakes Corridor allows you to have it all. This area provides you with the ability to spend quality time with your friends and family while meeting your career objectives. Enjoy easy and scenic commutes, excellent schools with small class sizes, safe communities to live in, and endless recreational and cultural opportunities year-round. Within the Iowa Lakes Corridor, there are progressive and distinctive communities each with its own history, character, and lifestyle. Find affordable housing in a variety of beautiful communities and neighborhoods. The Iowa Lakes Corridor's award-winning, highly rated schools produce exceptionally educated students. Our higher education system, including Buena Vista University, Iowa Lakes Community College, and Iowa Central Community College, is a valued partner in the lifelong learning of our residents, advanced education, high-tech training, and job retraining of our workforce. Within the Iowa Lakes Corridor, there is a great diversification of professional healthcare services with caring family doctors and surgeons along with state-of-the-art hospitals and healthcare facilities. The Iowa Lakes Corridor…the Good Life. Learn more at ************************ **************************** and *****************************

**Essential Job Functions:** - Offer foundational technical support in infrastructure services, providing assistance in routine tasks. - Assist with infrastructure projects and assignments. - Participate in basic monitoring and routine troubleshooting of infrastructure systems. - Collaborate with team members to address infrastructure challenges and daily operational tasks. - Support the creation and maintenance of infrastructure documentation. - Develop and improve technical skills through on-the-job experience. - Show eagerness to learn and gain expertise in infrastructure services. - Follow established best practices and standards in infrastructure service delivery. **Basic Qualifications:** - Bachelor's degree in a relevant field or equivalent combination of education and experience - Typically, 2+ years of relevant work experience - Proven experience in infrastructure technology analysis - Proficiencies in data analysis and technical knowledge - A continuous learner that stays abreast with industry knowledge and technology **Other Qualifications:** - An advanced degree in a relevant field is a plus - Relevant certifications, such as CompTIA A+, Microsoft Certified: Clienture Fundamentals, or Google Cloud Associate, are a plus **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desk side Support Representative Distributed Client Services Location :DUBUQUE,IA-52001 Duration: 1 Year (with possible extension) JD : Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows. Solid skills with Linux and Mac. Additional Information For more information, Please contact Shubham ************ ***************************

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Summary: As IT Systems Administrator, you will be responsible for managing and maintaining the bank's IT infrastructure, with a focus on Microsoft 365 and security. This includes managing cloud-based services, securing financial data, supporting internal users, and ensuring compliance with banking regulations (e.g., GLBA, PCI-DSS). You'll play a key role in safeguarding the bank's network and systems while providing reliable IT solutions that support daily banking operations. Essential Duties and Responsibilities Manage and optimize Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI, ensuring they meet the bank's needs. Administer user accounts, manage licenses, and implement security policies and permissions across Microsoft 365 applications. Participates in the evaluation of technologies and vendors used to ensure they meet industry standards for quality and performance Monitors and supports ancillary bank systems and alerts management of any performance or security issues Enhance security protocols across the bank's IT infrastructure, ensuring compliance with financial industry regulations (GLBA, CRI). Manage endpoint security tools, including XDR and SIEM software and firewall configurations, to protect systems from threats. Develop, implement, and enforce security measures such as encryption, MFA, VPN, and secure remote access to safeguard sensitive customer data and banking systems. Participate in regulatory audits, vulnerability scans, and security updates to identify and address potential threats. Assist with support of on-premises and cloud-based servers, ensuring systems are optimized for performance and security. Installation, configuration, and troubleshooting support of end user hardware and software. Assist with onboarding and offboarding of employees, including setting up new accounts, permissions, and access to necessary systems. Assists with staff training and guidance on best practices for IT security and utilization of Microsoft 365 tools. Project participation with department and organizational initiatives. Documentation responsibilities for configurations and security settings to ensure compliance with regulatory standards. Other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Requirements Competencies Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Design - Generates creative solutions; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Strives to build knowledge and skills continuously; Shares expertise with others. Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality. Oral Communication - Listens and gets clarification; Response well to questions. Written Communication - Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Cost Consciousness - Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness. Quantity - Completes work promptly; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions, Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals, completes tasks on time, or notifies the appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed. Innovation - Generates suggestions for improving work. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Education and/or Experience Bachelor's degree in Information Technology or Computer Science preferred; or at least five years of related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Successful individuals should have in-depth knowledge of Microsoft 365 and Sharepoint as well as familiarity with financial industry regulations and security frameworks (GLBA, CRI). Other Qualifications Must be able to travel to all bank locations using your transportation. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers while working with a keyboard and mouse. They must regularly reach with hands and arms and talk or hear. The employee is frequently required to stand, sit, and/or walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee will be required to lift and/or move computer equipment up to 20 pounds. Work Environment The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet.

Our Level 2 IT Technicians / System Administrators are able to provide the next level of network system maintenance and support and are expected to have more in-depth knowledge of hardware, software, and more importantly, networking and security topics than a Level 1 IT Technician. The Level 2 IT Technician should have several years of experience working in the field. Individuals must possess excellent technical and troubleshooting skills, and must also have outstanding personal skills as working closely with customers is imperative. Qualified Candidates Must: Communicate effectively with customers on both a technical and non-technical level. Work as part of a team as well as work unsupervised. Strive to constantly learn new technology and devices. Be motivated and self-managed. Often travel to customer locations to directly work with customers and resolve issues on-site. Common Duties and Tasks: Install, configure, repair, maintain, troubleshoot, and diagnose PCs, servers, network switches, routers, firewalls, wireless access points, network software, printers, and other equipment. Respond to network alerts and customer issues to remediate issues in an efficient manner. Expediently answer customer calls, diagnose issues, respond quickly, and complete the service loop. Determine server and other equipment specifications for customer projects. Specify accurate time requirements for customer projects such as new server installs and switch replacements. Minor product sales with existing customers, such as PCs, printers, and access points. Communicate project status to customers, teams, and vendors. Implement large-scale software deployments per vendor and customer specifications. Management, deployment, and troubleshooting of Active Directory and Group Policies. Management, deployment, and troubleshooting of varied email systems, such as Office 365. Detailed troubleshooting of email flow issues, where a strong knowledge of DNS is required. Carefully organize customer documentation through project lifecycles. Service auditing, for example: Periodically validating backups are configured to back up all data on all volumes, at specified intervals, and to all appropriate media. Periodically validating firewall rules do not allow unnecessary traffic inbound or outbound. Periodically validating that all machines on the network meet the specified baseline security settings. Test and implement new technologies for in-house as well as customer facilities. Implement monitoring and automation for various systems using in-house and third-party platforms. LAN and WAN design, including implementation of VLANs and VPNs. Required Competencies: Desktop operating systems, up to Windows 11 Server operating systems, up to Windows Server 2025 Microsoft Active Directory, including group policies DNS, WINS, HTTP, HTTPS, SNMP, SMTP, POP3, IMAP, as well as other protocols Ethernet, VLANS, Switching and Routing Wireless networking 802.11ac/ax Server virtualization using VMWare and VCenter NAS devices, security, and configuration Physical network infrastructure, including cabling standards Helpful Competencies: TCP/IP experience, packet capture & analysis, thorough understanding of Microsoft SQL, Microsoft Exchange SAN (Storage Area Networks), iSCSI, fiber channel, SAN management, LUN configuration & management Scripting for the purposes of automation, such as through PowerShell, batch files, VBScript Computer imaging, disk formatting, low-level Windows OS knowledge Helpful Certifications: CompTIA A+ CompTIA Net+ CompTIA Security+ Microsoft 365 Certified: Administrator Expert Windows Server Hybrid Administrator Microsoft 365 Certified: Endpoint Administrator Associate Perks Include Work in a fun, team environment Professional development and training opportunities Gain crucial experience with a variety of real-world projects Learn from respected industry experts on best practices Unlimited Coffee Conveniently located near Highway 71 Extensive Benefits: Employer-paid health insurance contribution Medical (cafeteria) plan Paid Individual Life, Dental, Vision, and Long-Term Disability coverage Paid Vacation time Paid Holidays Paid Time Off (PTO) sick days and personal days Jury duty and bereavement benefits Allowance for use of personal cell phone. Performance-based bonuses 401K Match Health savings and flexing spending options Voluntary Short-Term Disability Coverage Voluntary Life Insurance (Additional Coverage Options) Additional coverage options to include spouses and families About Us: R & D Industries, Inc. (RDI) is a 41-year-old Iowa technology corporation. RDI has been previously honored with the Iowa Small Business Excellence Award and twice in Inc Magazine's Inc-5000 as one of the fastest-growing privately held companies in the US. RDI continues to be nationally and globally recognized for technology excellence. In 2019, 2022, 2023, 2024, and 2025 RDI was recognized as one of the Top 500 MSPs in the US by CRN . 2025 placed RDI in the Pioneer 250 for the third time and 2024's placement recognized RDI for the second time in the Security 100. In 2021, 2022, 2023, and 2024 RDI was recognized in the MSP 501 - the IT channel's most prestigious global ranking of managed service and technology providers. RDI delivers a wide range of technology-driven solutions, focusing on delivering exceptional value to its customers. 2024 marked the 40th Anniversary of RDI, this important milestone underscored RDI's steadfast commitment to its foundational principles: to Research, to Develop, and to Innovate (RDI). These principles guide the creation of highly effective solutions grounded in integrity and trust. RDI takes pride in its unwavering commitment to always 'Do the Right Thing' for our customers, employees, vendors, and resellers. RDI is comprised of four primary corporate divisions: Thinix (Thinix.com) provides best-in-class managed technology solutions; Thinix furnishes a worldwide customer base with distinct business advantages by making technology simple, safe, and secure. Thinix specializes in deploying and managing FamilySafe Guest WiFi networks, kiosks, and guest-use computers, Thinix AssuredSecurity endpoint management, network monitoring and security, and high-availability Internet connectivity solutions coupled with a world-class, 24/7 technical support team and nationwide onsite installation and service team. Akative (Akative.com) Akative provides 4G LTE/5G data connectivity solutions, patented iStatus monitoring, and multi-carrier services to customers throughout the United States and has over 55 million hours of connectivity uptime. Our mission is to help businesses stay online by delivering simple, robust Autonomous Connectivity™ solutions. Akative products are designed to help businesses work toward ZeroDowntime . RDIWorks (RDIWorks.com) is a regional leader in the Midwest United States, providing IT consulting, network architecture/engineering, and managed services to businesses, government, healthcare, and education. RDIworks bolsters highly trained technicians and valued technology partners, such as Aruba Networks, Cisco, HPE, Dell, Nutanix, VMware, Microsoft, WatchGuard, and Datto. Audio Engineering (AudioEngineering.com) is a professional audiovisual systems integration company with complete design, installation, and maintenance services. For over 40 years, we have provided award-winning A/V Systems in over 5,000 successful projects, 400 years of combined experience, 100+ certifications, and partnerships with the world's best equipment manufacturers. Our staff works directly with managers, end users, and architectural teams to engineer and install professional A/V systems for churches, performing arts, education, business, healthcare, government, and more. RDI provides competitive pay, paid vacations, paid holidays, paid personal days, group health insurance, dental insurance, vision insurance, disability insurance, life insurance, 401k retirement plan, and other benefits. RDI has offices in Milford and Ames. This is an excellent opportunity for the right individual to work in a growing, fun environment within one of the top technology companies in the region. Join us and be a part of a special team right here in Iowa! R & D Industries, Inc. is an equal opportunity employer and proud supporter of the Home Base Iowa Initiative. For more details, see: HomeBaseIowa.gov About Okoboji, IA: R & D Industries (RDI) in Milford is located just minutes south of Okoboji and the Iowa Lakes Corridor - a place that allows for a balance in life. Living within the communities of the Iowa Lakes Corridor allows you to have it all. This area provides you with the ability to spend quality time with your friends and family while meeting your career objectives. Enjoy easy and scenic commutes, excellent schools with small class sizes, safe communities to live in, and endless recreational and cultural opportunities year-round. Within the Iowa Lakes Corridor, there are progressive and distinctive communities each with its own history, character, and lifestyle. Find affordable housing in a variety of beautiful communities and neighborhoods. The Iowa Lakes Corridor's award-winning, highly rated schools produce exceptionally educated students. Our higher education system, including Buena Vista University, Iowa Lakes Community College, and Iowa Central Community College, is a valued partner in the lifelong learning of our residents, advanced education, high-tech training, and job retraining of our workforce. Within the Iowa Lakes Corridor, there is a great diversification of professional healthcare services with caring family doctors and surgeons along with state-of-the-art hospitals and healthcare facilities. The Iowa Lakes Corridor…the Good Life. Learn more at ************************ **************************** and *****************************