Information technology/support technician demographics and statistics in the US
Information technology/support technician demographics research summary. Zippia estimates information technology/support technician demographics and statistics in the United States by using a database of 30 million profiles. Our information technology/support technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about information technology/support technicians after extensive research and analysis:
- There are over 432,702 information technology/support technicians currently employed in the United States.
- 14.6% of all information technology/support technicians are women, while 85.4% are men.
- The average information technology/support technician age is 42 years old.
- The most common ethnicity of information technology/support technicians is White (54.6%), followed by Hispanic or Latino (15.7%), Asian (13.2%) and Black or African American (10.7%).
- In 2022, women earned 97% of what men earned.
- 11% of all information technology/support technicians are LGBT.
- Information technology/support technicians are 39% more likely to work at public companies in comparison to private companies.
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Information technology/support technician demographics by:
Information technology/support technician gender statistics
14.6% of information technology/support technicians are women and 85.4% of information technology/support technicians are men.
- Male, 85.4%
- Female, 14.6%
Information technology/support technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 85.4% |
| Female | 14.6% |
Information technology/support technician gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$47,298
Female income
$45,903
Information technology/support technician gender ratio over time
This data breaks down the percentage of men and women in information technology/support technician positions over time. Currently, 14.6% of information technology/support technicians are female.
Information technology/support technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 81.83% | 18.17% |
| 2011 | 82.54% | 17.46% |
| 2012 | 83.55% | 16.45% |
| 2013 | 83.92% | 16.08% |
| 2014 | 84.18% | 15.82% |
| 2015 | 85.38% | 14.62% |
| 2016 | 85.46% | 14.54% |
| 2017 | 85.40% | 14.60% |
| 2018 | 85.88% | 14.12% |
| 2019 | 85.02% | 14.98% |
| 2020 | 85.35% | 14.65% |
| 2021 | 85.39% | 14.61% |
Information technology/support technician related jobs gender ratio
We compared information technology/support technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Information Technology/Support Technician | 85% | 15% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Information technology/support technician demographics by race
The most common ethnicity among information technology/support technicians is White, which makes up 54.6% of all information technology/support technicians. Comparatively, 15.7% of information technology/support technicians are Hispanic or Latino and 13.2% of information technology/support technicians are Asian.
- White, 54.6%
- Hispanic or Latino, 15.7%
- Asian, 13.2%
- Black or African American, 10.7%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.5%
Information technology/support technician race
| Information technology/support technician race | Percentages |
|---|---|
| White | 54.6% |
| Hispanic or Latino | 15.7% |
| Asian | 13.2% |
| Black or African American | 10.7% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.5% |
Information technology/support technician race and ethnicity over time
See how information technology/support technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Information technology/support technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.21% | 11.13% | 9.82% | 12.76% |
| 2011 | 63.91% | 11.22% | 9.96% | 12.26% |
| 2012 | 62.65% | 11.46% | 10.21% | 12.90% |
| 2013 | 61.58% | 10.70% | 11.02% | 13.28% |
| 2014 | 61.29% | 10.91% | 10.67% | 13.99% |
| 2015 | 61.19% | 10.38% | 11.85% | 13.87% |
| 2016 | 60.99% | 10.34% | 11.82% | 13.76% |
| 2017 | 60.20% | 10.01% | 12.28% | 14.17% |
| 2018 | 60.32% | 9.96% | 12.37% | 13.90% |
| 2019 | 58.50% | 9.88% | 13.07% | 15.03% |
| 2020 | 56.47% | 10.46% | 12.85% | 15.19% |
| 2021 | 54.61% | 10.69% | 13.22% | 15.72% |
Information technology/support technician wage gap by race
According to our data, asian information technology/support technicians have the highest average salary compared to other ethnicities. Black or african american information technology/support technicians have the lowest average salary at $45,009.
| Ethnicity | Salary |
|---|---|
| Unknown | $45,820 |
| White | $46,801 |
| Black or African American | $45,009 |
| Asian | $53,308 |
| Hispanic or Latino | $46,006 |
Average information technology/support technician age
See how the average age of information technology/support technicians varies based on ethnicity and gender.
Male
Female
Information technology/support technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Information technology/support technician age breakdown
The average age of information technology/support technicians is 40+ years years old, representing 56% of the information technology/support technician population.
Information technology/support technician age breakdown
| Information Technology/Support Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Information technology/support technician educational attainment
The most common degree for information technology/support technicians is bachelor's degree, with 51% of information technology/support technicians earning that degree. The second and third most common degree levels are associate degree degree at 32% and associate degree degree at 6%.
- Bachelor's, 51%
- Associate, 32%
- High School Diploma, 6%
- Master's, 5%
- Other Degrees, 6%
Information technology/support technicians by degree level
| Information technology/support technician degree | Percentages |
|---|---|
| Bachelor's | 51% |
| Associate | 32% |
| High School Diploma | 6% |
| Master's | 5% |
| Other Degrees | 6% |
Information technology/support technician jobs you might like
Information technology/support technician wage gap by degree level
According to the data, information technology/support technicians with a Master's degree earn more than those without, at $56,947 annually. With a Doctorate degree, information technology/support technicians earn a median annual income of $53,840 compared to $48,080 for information technology/support technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $56,947 |
| High School Diploma or Less | $42,084 |
| Bachelor's Degree | $48,080 |
| Doctorate Degree | $53,840 |
| Some College/ Associate Degree | $43,198 |
Information technology/support technician employment statistics
Most information technology/support technicians work for a public in the technology industry.
Company size where information technology/support technicians work
Below, you can see the size of companies where information technology/support technicians work.
Information technology/support technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 7% |
| 100 - 500 employees | 13% |
| 500 - 1,000 employees | 6% |
| 1,000 - 10,000 employees | 29% |
| > 10,000 employees | 42% |
Information technology/support technician jobs by company type
Employees with the information technology/support technician job title have their preferences when it comes to working for a company. For instance, most information technology/support technicians prefer to work at public companies over private companies.
Information technology/support technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 20% |
| Public | 39% |
| Private | 38% |
| Government | 3% |
Information technology/support technician jobs by industry
The most common industries for information technology/support technicians are technology, education and professional.
Information technology/support technician industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 19% |
| Technology | 18% |
| Education | 15% |
| Professional | 9% |
| Finance | 7% |
| Health Care | 5% |
| Retail | 5% |
| Manufacturing | 4% |
| Telecommunication | 3% |
| Media | 2% |
| Government | 2% |
| Energy | 2% |
| Pharmaceutical | 1% |
| Transportation | 1% |
| Automotive | 1% |
| Construction | 1% |
| Hospitality | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Insurance | 1% |
Information technology/support technician turnover and employment statistics
Information technology/support technician unemployment rate over time
The unemployment rate for information technology/support technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Information technology/support technician unemployment rate by year
| Year | Information technology/support technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average information technology/support technician tenure
The average information technology/support technician stays at their job for 1-2 years, based on the 17,473 information technology/support technicians resumes in Zippia's database.
Information technology/support technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 29% |
| 1-2 years | 32% |
| 3-4 years | 12% |
| 5-7 years | 14% |
| 8-10 years | 6% |
| 11+ years | 7% |
Information technology/support technician LGBT ratio compared to similar jobs
Review the percent of information technology/support technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Communications Analyst | 7.31% | 24,472 |
| Informatica Consultant | 8.42% | 35,375 |
| Systems Software Specialist | 8.46% | 90,734 |
| Senior Security Analyst | 8.59% | 61,108 |
| Wide Area Network Administrator | 9.03% | 83,700 |
| Staff Test Engineer | 10.54% | 123,176 |
| Information Technology/Support Technician | 10.88% | - |
Similar information technology/support technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Communications Analyst | 7.31% | 24,472 |
| Informatica Consultant | 8.42% | 35,375 |
| Systems Software Specialist | 8.46% | 90,734 |
| Senior Security Analyst | 8.59% | 61,108 |
| Wide Area Network Administrator | 9.03% | 83,700 |
| Staff Test Engineer | 10.54% | 123,176 |
Foreign languages spoken by information technology/support technicians
The most common foreign language among information technology/support technicians is Spanish at 50.1%. The second-most popular foreign language spoken is French at 9.6% and Arabic is the third-most popular at 5.8%.
- Spanish, 50.1%
- French, 9.6%
- Arabic, 5.8%
- Portuguese, 4.7%
- German, 4.0%
- Other, 25.8%
Information technology/support technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 50.1% |
| French | 9.6% |
| Arabic | 5.8% |
| Portuguese | 4.7% |
| German | 4.0% |
| Other | 25.8% |
