Information technology/support technician resume examples from 2025

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the information technology/support technician role.

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in information technology/support technician-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These tips will help you demonstrate why you are the perfect fit for the information technology/support technician position.

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
2. Put all relevant hard and soft skills in your skills section.
3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some information technology/support technician interviews.

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the information technology/support technician position. Here is how to most effectively structure your work experience:

1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
3. Include only recent, relevant jobs.

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

• Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
• Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
• Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are great bullet points from information technology/support technician resumes:

Employers are looking for a few things when looking at the Education section of your resume:

• The highest degree you have achieved.
• TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
• TField of study
• TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from information technology/support technician resumes:

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your information technology/support technician resume:

1. Network 5 Certification
2. Certified Information Technology Professional (CITP)
3. Certified Network Computer Technician (CNCT)
4. IT Information Library Foundations Certification (ITIL)
5. Security 5 Certification
6. Cisco Certified Network Associate (CCNA)
7. Master Certified Electronics Technician (CETma)
8. Microsoft Certified Desktop Support Technician (MCDST)
9. Cisco Certified Entry Networking Technician (CCENT)
10. Computer Service Technician (CST)