Average Information Technology/Support Technician Salary
$48,000 yearly
$23.44 hourly
Updated August 18, 2021
$33,000
10 %
$48,000
Median
$71,000
90 %
What Is The Average Information Technology/Support Technician Salary?
The average information technology/support technician salary is $48,754 per year, or $23.44 per hour, in the United States. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $33,000 a year, while the top 10% makes $71,000. As most things go, location can be critical. California, Alaska, New Jersey, Hawaii, and Maryland provide the highest information technology/support technician salaries.

Average Information Technology/Support Technician Salary By State

The darker areas on the map show where information technology/support technicians earn the highest salaries across all 50 states.

Average Salary

Information Technology/Support Technician average salary by State

StateascdescAvg. salaryascdescHourly rateascdesc
Alabama
$35,375
$17.01
Alaska
$61,720
$29.67
Arizona
$42,894
$20.62
Arkansas
$35,728
$17.18
California
$67,888
$32.64
Colorado
$41,625
$20.01
Connecticut
$47,196
$22.69
Delaware
$51,201
$24.62
District of Columbia
$58,895
$28.31
Florida
$37,682
$18.12
Georgia
$43,917
$21.11
Hawaii
$53,403
$25.67
Idaho
$36,496
$17.55
Illinois
$45,954
$22.09
Indiana
$40,576
$19.51
Iowa
$38,263
$18.40
Kansas
$39,076
$18.79
Kentucky
$38,523
$18.52
Louisiana
$37,062
$17.82
Maine
$38,858
$18.68
Maryland
$53,382
$25.66
Massachusetts
$48,214
$23.18
Michigan
$43,056
$20.70
Minnesota
$46,610
$22.41
Mississippi
$36,905
$17.74
Missouri
$36,350
$17.48
Montana
$37,080
$17.83
Nebraska
$38,442
$18.48
Nevada
$44,118
$21.21
New Hampshire
$39,707
$19.09
New Jersey
$55,425
$26.65
New Mexico
$30,828
$14.82
New York
$49,955
$24.02
North Carolina
$42,456
$20.41
North Dakota
$42,828
$20.59
Ohio
$37,436
$18.00
Oklahoma
$39,009
$18.75
Oregon
$43,578
$20.95
Pennsylvania
$49,889
$23.99
Rhode Island
$47,014
$22.60
South Carolina
$34,947
$16.80
South Dakota
$42,533
$20.45
Tennessee
$40,210
$19.33
Texas
$41,461
$19.93
Utah
$34,212
$16.45
Vermont
$43,053
$20.70
Virginia
$48,891
$23.51
Washington
$49,496
$23.80
West Virginia
$39,775
$19.12
Wisconsin
$40,121
$19.29
Wyoming
$40,934
$19.68

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Highest Paying Cities For Information Technology/Support Technician

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
San Francisco, CA
$72,394
$34.80
Washington, DC
$58,899
$28.32
Jersey City, NJ
$55,220
$26.55
Salisbury, MD
$54,062
$25.99
Olympia, WA
$50,387
$24.22
New York, NY
$50,281
$24.17

The largest raises come from changing jobs.

See what's out there.

Average Information Technology/Support Technician Salary Over Time

Compare salaries for individual cities or states with the national average.

Location
    YearascdescAvg. salaryascdescHourly rateascdesc% Changeascdesc
    2021
    $48,800
    $23.44
    +1.5%
    2020
    $48,000
    $23.09
    +1.6%
    2019
    $47,200
    $22.71
    +1.6%
    2018
    $46,500
    $22.35
    +2.1%
    2017
    $45,500
    $21.89
    +2.1%

    Average JOB Salary by Field

    Technician Support Tier

    Avg. salary: $41,906

    A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.
    77,935 Technician Support Tier Jobs
    Systems Support

    Avg. salary: $59,774

    A systems support agent is responsible for resolving system applications and network issues, performing technical configuration, and upgrading systems infrastructure. A systems support representative conducts regular maintenance and diagnostic tests on the computer applications to ensure its optimal performance and efficiency to support business operations and avoid delays in deliverables. They also assist the technology team in designing backup systems and improve existing networks according to business requirements and specifications. They write resolution reports for reference to prevent the reoccurrence of system malfunction and inconsistencies.
    98,954 Systems Support Jobs
    Administrative Technical Support

    Avg. salary: $44,203

    Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
    121,284 Administrative Technical Support Jobs
    Computer Technician

    Avg. salary: $36,317

    Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.
    69,428 Computer Technician Jobs
    Technical Support Engineer

    Avg. salary: $77,033

    A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting. They also assist customers with the installation of programs and updates to improve system performance, escalating high-level concerns to appropriate internal technology teams. A technical support engineer must have strong command with technical systems, as well as excellent communication and time-management skills to understand clients' issues while documenting procedures.
    125,107 Technical Support Engineer Jobs
    Technical Support Agent

    Avg. salary: $30,460

    A technical support agent specializes in providing computer and system support through calls and correspondence, ensuring optimal customer satisfaction. They are primarily responsible for assisting customers in troubleshooting and evaluating systems to figure out the cause of technical issues and talk them through its corresponding solution. Moreover, an agent must make follow-up calls to ensure that the problem no longer persists or forward them to higher authority personnel when necessary.
    145,633 Technical Support Agent Jobs

    Information Technology/Support Technician Salaries By Years Of Experience

    The salary for an information technology/support technician can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Which Companies Pay Information Technology/Support Technicians The Most?

    If you insist on knowing when your check is going to come and for how much, then you'd be better off working for companies like Bloomberg and Axos Bank as they offer the highest salaries for information technology/support technicians.
    Company
    LogoRankCompanyAverage Information Technology/Support Technician SalaryInformation Technology/Support Technician Salary Range
    1Bloomberg
    4.9
    $111,306
    $68k
    $125k
    2Axos Bank
    3.9
    $108,779
    $68k
    $125k
    3Yelp
    4.4
    $102,970
    $68k
    $125k
    4Dell
    4.8
    $101,990
    $68k
    $125k
    5Reynolds and Reynolds
    4.3
    $98,354
    $68k
    $125k
    6Insight Enterprises
    4.7
    $88,902
    $68k
    $125k

    Recently Added Information Technology/Support Technician Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    Iventure Solutions
    IT Support Technician
    IT Support Technician
    Orlando, FL
    08/05/2021
    $38,000
    08/05/2021
    Information Technology Support Technician
    Southlake, TX
    08/05/2021
    $29,218
    08/05/2021
    IT Support Technician
    Roscommon, MI
    08/05/2021
    $52,175
    08/05/2021
    IT Support Technician
    Tulsa, OK
    08/05/2021
    $37,566
    08/05/2021
    IT Support Technician
    Sayreville, NJ
    08/05/2021
    $35,479
    08/05/2021
    Concero Resources
    Information Technology Support Technician Senior
    Information Technology Support Technician Senior
    Indianapolis, IN
    08/05/2021
    $52,175
    08/05/2021
    Vaco
    Corporate IT Support
    Corporate IT Support
    Birmingham, AL
    08/04/2021
    $41,740
    08/04/2021
    IT System Support Technician I
    Asheville, NC
    08/04/2021
    $62,610
    08/04/2021
    Technician, IT Support
    Centennial, CO
    08/04/2021
    $44,578
    08/04/2021
    3Rd Shift IT Tech Support
    Chaska, MN
    08/04/2021
    $41,740
    08/04/2021

    Average Information Technology/Support Technician Salary by Demographic

    Information Technology/Support Technician Gender Pay Gap

    male-income
    Male Income
    $42,620
    female-income
    Female Income
    $40,232
    Median Information Technology/Support Technician Income by Race
    Asian information technology/support technicians have the highest average salary compared to other ethnicities. Black or african american information technology/support technicians have the lowest average salary at $39,483.
    $48,000
    $46,000
    $44,000
    $42,000
    $40,000
    $38,000
    Unknown
    White
    Black or African American
    Asian
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    Unknown$39,538
    White$40,989
    Black or African American$39,483
    Asian$46,147
    Hispanic or Latino$40,973
    Average Information Technology/Support Technician Salary by Education Level
    Information technology/support technicians with a Masters degree earn more than those without, at $56,558 annually. With a Bachelors degree, information technology/support technicians earn a median annual income of $48,664 compared to $42,620 for information technology/support technicians with an Associate degree.
    $58,000
    $54,000
    $50,000
    $46,000
    $42,000
    $38,000
    High School Diploma or Less
    Master's Degree
    Bachelor's Degree
    Some College/ Associate Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$41,431
    Master's Degree$56,558
    Bachelor's Degree$48,664
    Some College/ Associate Degree$42,620