Division IT Support
Information Technology/Support Technician Job 43 miles from Johnstown
Division IT Support - 2405021 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information.
D.R. Horton, Inc. is currently looking for a Division IT Support. The right candidate will provide computer (hardware and software), printer, copier, and phone support for the division.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provide support to users on all applications, including DHI Sales, Microsoft Office, web tools, and any other software used throughout the division
Work with regional and corporate staff to meet the IT needs of the division
Maintain the copiers, phone systems, printers, computers, networks, websites, and all software applications used by the division. Provide system accessibility to all users, with minimal downtime, including Sales and Construction
Manage computer software and hardware inventory, including maintenance and upgrades as well as replacement, when necessary
Administer all user accounts and groups on all systems. This includes setting up new users, processing changes to user accounts, and terminating accounts upon employee separation
Work with vendors to procure necessary equipment, services, and software
Train staff on all applications
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Ability to work overtime
Ability to travel overnight
Qualifications Education and/or Experience
Bachelor's degree from a four-year college or university
One to two years of related experience and/or training
Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
Proficiency with MS Office and email
Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
The noise level is generally moderate
Preferred Qualifications
Effective communication skills
Ability to multi-task and attention to detail
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Medical, Vision and Dental
401(K)
Employee Stock Purchase Plan
Flex Spending Accounts
Life Insurance
Vacation, Sick, Personal Time and Company Holidays
Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2
Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!
LinkedIn, Twitter, Facebook, Instagram Job: Information Technology Primary Location: Pennsylvania-Sewickley Organization: Home Builder Schedule: Full-time Job Posting: Sep 12, 2024, 5:00:00 AM
Helpdesk Support Technician
Information Technology/Support Technician Job 6 miles from Johnstown
The Helpdesk Support Tech, reporting to the Director of Technical Services, provides desktop support for faculty, staff, and students both in person and over the phone. In addition, the Helpdesk Support Tech assists in configuring and deploying faculty and staff computers and other campus resources.
* Interacts with students, faculty, and staff on a daily basis to resolve technical issues.
* Configures, delivers, and installs computer systems and peripherals.
* Troubleshoots and resolves desktop hardware, software, and network connectivity issues in a mixed OS environment.
* Answers helpdesk support line calls and works on helpdesk tickets.
* Helps mentor student workers.
* Embodies values of caring and compassion, justice and integrity, competence and affirmation.
* Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission.
* Other duties as assigned
Must have demonstrated experience in troubleshooting hardware, software, basic network connectivity and MS products. Thorough knowledge of Windows 8/10 and MacOS required. Must have a sound understanding of client network connectivity both wired and wireless. Must be capable of multitasking and be able to work independently to meet deadlines. Must becustomer service oriented. Must be willing to work with students, faculty, staff, in a Christian environment.
Information Technology Technician (Local Government) - Bedford/Somerset County MH/ID
Information Technology/Support Technician Job 22 miles from Johnstown
NOTE: THIS IS A REPOSTING OF (CS-2024-10470-L0438). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM OCTOBER 23, 2024 TO NOVEMBER 5, 2024, YOU CANNOT SUBMIT A NEW APPLICATION. Thank you for viewing our job posting! We are Bedford-Somerset Developmental & Behavioral Health Services (DBHS), a local county government agency providing services to individuals with developmental disabilities and/or behavioral health concerns. Learn more about us at ************
This opportunity is for an IT Technician to provide support and system enhancement activities for our main offices in Somerset and Bedford plus outlying facilities and remote sites. Requires excellent customer service skills and good working relationship with staff, contracted providers, and the public. This position performs troubleshooting, software installation, workstation set up, software support for users, inventory, and training.
Bedford-Somerset DBHS full-time positions include excellent benefits! Healthcare coverage, pension plan, student loan reimbursement program, flexible spending account, and paid holidays. We encourage work/life balance with alternative work schedule options and wellness time. Family friendly agency with paid time off, paid sick time, employee assistance program, and family medical leave.
Put your skills and training to use to perform IT functions and support to our staff! Apply today to join our IT Team!
DESCRIPTION OF WORK
This position provides support and systems enhancement activities for Information Technology (IT) end users for Bedford-Somerset DBHS. It requires and provides excellent customer service, establishing and maintaining a good working relationship with staff, contracted providers, service providers, and the general public. Work is performed independently using initiative and judgment to resolve user technical problems in the use of IT.
Specific duties of this position include: Perform all aspects of employee workstations and peripheral support to include installation, maintenance, and upgrades for PC software. Provide support for telecommunication equipment and services, to include VoIP functions, audio and video conference equipment, and web conferencing. Perform software diagnostic procedures including software utility programs to assess and troubleshoot information technology software problems. Assist with software support functions to all field-based personnel. Support includes responsibility for cellular and broadband internet connections, VPN connections, printers/multifunction devices, workstations, laptops, and tablets. Assist with coding and documenting revisions and modification processes to support application software. Assist in developing reporting information and analytics for staff applications. Assist with ensuring and/or providing day-to-day user support for approximately 250 workstations. Support VPN connectivity for remote users. Assume primary support for all printers. Assist with IT inventories and tagging all IT equipment with inventory asset tags, scanning and inventorying items. Document and manage work assignments through the Help Desk Request System. Assist with implementation and provide end user support and training for all upcoming IT initiatives. Conduct formal classroom and informal information technology training as needed. Develop forms, assist and/or provide training on how to develop forms for the Electronic Health Record, HR Software, Fiscal Software and others as needed. Develop training materials, manuals, bulletins, on-line help documents, and other user aids. Maintain a safe work area and promote an accident-free workplace for others by ensuring equipment and cables do not pose hazards. Perform other related duties as assigned.
Work Schedule and Additional Information:
* Full-time employment
* Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
* On occasion, staff may need to work hours outside of the set work week to complete projects, meet work demands or in the event of an emergency.
* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; or
* An associate's degree in any information technology field; or
* An equivalent combination of experience and training.
* Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.
Other Requirements:
* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
* You must be able to perform essential job functions.
Legal Requirements:
* You must pass a background investigation.
* This position falls under the provisions of the Older Adult Protective Services Act.
* Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
* This position falls under the provisions of the Child Protective Services Law.
* Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ********************************************************** and click the Veterans' Preference tab or contact us at **************************.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
* Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
* Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
* Your score is valid for this specific posting only.
* You must provide complete and accurate information or:
* your score may be lower than deserved.
* you may be disqualified.
You may only apply/test once for this posting.Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How many years of experience do you possess providing information technology support services involving hardware and software installation, operation, and maintenance?
* 2 or more years
* 1 to less than 2 years
* Less than 1 year
* No Experience
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess a conferred associate's degree or higher, or are you within 3 months of obtaining a conferred associate's degree, in any information technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit https://**********************************************************#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
* Yes
* No
04
Do you possess college level education in an information technology field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit https://**********************************************************#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
* Yes
* No
05
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
* Yes
06
WORK BEHAVIOR 1 - TECHNICAL ASSISTANCE
Receives calls from users requiring technical assistance. Resets passwords and unlocks user accounts. Troubleshoots and resolves general user issues. Follows up with users to ensure their needs have been met. Works with other information technology areas to isolate and identify the cause of problems related to user issues. Escalates more complex issues to a higher-level technician for resolution.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience identifying and troubleshooting user issues. I was responsible for analyzing user information to determine the cause of the issue and how to resolve it.
* B. I have experience identifying and troubleshooting user issues. I used pre-established help desk scripts or scenarios to guide the troubleshooting process.
* C. I have successfully completed college-level coursework in computer troubleshooting.
* D. I have NO experience or coursework related to this work behavior.
07
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience.
* Your experience identifying and troubleshooting user issues.
* Your level of responsibility.
08
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
09
WORK BEHAVIOR 2 - WRITTEN COMMUNICATION
Prepares written, technical, or narrative documents such as incident reports, testing script materials, and user acceptance documents and plans. Maintains call logs and identifies and reports recurring system issue patterns. Compiles, organizes, and tracks data variables regarding each request for system review, analysis, and remediation.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience preparing written, technical, or narrative documents such as status reports and test script materials. I was responsible for the final document that conveyed customized information to the intended recipients.
* B. I have experience preparing written, technical, or narrative documents such as status report and test script materials. I was responsible for compiling a portion of the document, but someone else was responsible for the final version that conveyed customized information to the intended recipients.
* C. I have successfully completed college-level coursework in business writing, technical writing, English composition, journalism, or communications.
* D. I have NO experience or coursework related to this work behavior.
10
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience.
* Your experience preparing written, technical, or narrative documents such as status reports and test script materials.
* Your level of responsibility.
11
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
12
WORK BEHAVIOR 3 - NETWORK INSTALLATION
Installs physical network services, including racking and cabling the servers and labeling and documenting equipment for inventory purposes. Sets up shared resources on the network such as printers and access to file servers.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience installing physical network services. I was responsible for setting up shared resources on networks such as printers and access to file servers.
* B. I have experience setting up shared resources on networks such as printers and access to file servers; however, someone else was responsible for installing the physical network services.
* C. I have successfully completed college-level coursework in computer networks or installing network devices.
* D. I have NO experience or coursework related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name(s) of the employer(s) where you gained this experience.
* The actual duties you performed related to network installation.
* Your level of responsibility.
14
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
15
WORK BEHAVIOR 4 - NETWORK MONITORING AND TESTING
Monitors network and reports any issues to higher-level specialists. Performs hardware and software diagnostics to isolate and correct system issues. Executes test plans for new systems and analyzes outputs to ensure compatibility before implementation.
Levels of Performance
Select the Level of Performance that best describes your claim.
* A. I have experience monitoring and evaluating network perfo
Information Technology Technician (Local Government) - Bedford/Somerset County MH/ID
Information Technology/Support Technician Job 22 miles from Johnstown
NOTE: THIS IS A REPOSTING OF (CS-2024-10470-L0438). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM OCTOBER 23, 2024 TO NOVEMBER 5, 2024, YOU CANNOT SUBMIT A NEW APPLICATION.
Thank you for viewing our job posting! We are Bedford-Somerset Developmental & Behavioral Health Services (DBHS), a local county government agency providing services to individuals with developmental disabilities and/or behavioral health concerns. Learn more about us at ************
This opportunity is for an IT Technician to provide support and system enhancement activities for our main offices in Somerset and Bedford plus outlying facilities and remote sites. Requires excellent customer service skills and good working relationship with staff, contracted providers, and the public. This position performs troubleshooting, software installation, workstation set up, software support for users, inventory, and training.
Bedford-Somerset DBHS full-time positions include excellent benefits! Healthcare coverage, pension plan, student loan reimbursement program, flexible spending account, and paid holidays. We encourage work/life balance with alternative work schedule options and wellness time. Family friendly agency with paid time off, paid sick time, employee assistance program, and family medical leave.
Put your skills and training to use to perform IT functions and support to our staff! Apply today to join our IT Team!
DESCRIPTION OF WORK
This position provides support and systems enhancement activities for Information Technology (IT) end users for Bedford-Somerset DBHS. It requires and provides excellent customer service, establishing and maintaining a good working relationship with staff, contracted providers, service providers, and the general public. Work is performed independently using initiative and judgment to resolve user technical problems in the use of IT.
Specific duties of this position include: Perform all aspects of employee workstations and peripheral support to include installation, maintenance, and upgrades for PC software. Provide support for telecommunication equipment and services, to include VoIP functions, audio and video conference equipment, and web conferencing. Perform software diagnostic procedures including software utility programs to assess and troubleshoot information technology software problems. Assist with software support functions to all field-based personnel. Support includes responsibility for cellular and broadband internet connections, VPN connections, printers/multifunction devices, workstations, laptops, and tablets. Assist with coding and documenting revisions and modification processes to support application software. Assist in developing reporting information and analytics for staff applications. Assist with ensuring and/or providing day-to-day user support for approximately 250 workstations. Support VPN connectivity for remote users. Assume primary support for all printers. Assist with IT inventories and tagging all IT equipment with inventory asset tags, scanning and inventorying items. Document and manage work assignments through the Help Desk Request System. Assist with implementation and provide end user support and training for all upcoming IT initiatives. Conduct formal classroom and informal information technology training as needed. Develop forms, assist and/or provide training on how to develop forms for the Electronic Health Record, HR Software, Fiscal Software and others as needed. Develop training materials, manuals, bulletins, on-line help documents, and other user aids. Maintain a safe work area and promote an accident-free workplace for others by ensuring equipment and cables do not pose hazards. Perform other related duties as assigned.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
On occasion, staff may need to work hours outside of the set work week to complete projects, meet work demands or in the event of an emergency.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; or
An associate's degree in any information technology field; or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
This position falls under the provisions of the Older Adult Protective Services Act.
Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ********************************************************** and click the Veterans' Preference tab or contact us at **************************.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
IT Budget Specialist
Information Technology/Support Technician Job 16 miles from Johnstown
**Location:** Colmar, PA, US, 18915 Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
**Job Summary**
The IT Budget and Operations Specialist is responsible for overseeing the budgeting, financial tracking, and reporting functions within the IT department. This role involves coordinating budget planning processes, managing expense tracking, producing regular financial reports, and ensuring alignment with organizational financial goals. The ideal candidate has strong analytical skills, attention to detail, and experience in budget management within an IT or technology-driven environment.
This is a hybrid role, with the expectation to be onsite up to 3x/week ~ Tuesday through Thursday.
**Primary Duties**
**Budget Planning and Coordination**
* Collaborate with IT leadership to develop annual and quarterly budgets, forecasting, and financial plans.
* Assist in setting budgetary goals and ensure alignment with strategic objectives.
* Facilitate budget review sessions with department heads and stakeholders.
**Expense Tracking and Financial Monitoring**
* Maintain and monitor financial data related to IT expenses, including software licenses, hardware purchases, and service agreements.
* Review expenditures against budget allocations, identify variances, and provide recommendations to ensure financial efficiency.
* Reconcile monthly expense reports and manage encumbrances to prevent overspending.
**Financial Reporting and Analysis**
* Prepare regular financial reports, including budget-to-actual comparisons, cost analyses, and expenditure trends.
* Conduct variance analyses and assist in identifying areas for potential cost savings.
* Generate ad-hoc financial reports as needed to support IT projects or strategic initiatives.
**Process Improvement and Compliance**
* Develop and improve budgeting and financial tracking processes within the IT department to enhance accuracy and efficiency.
* Ensure compliance with corporate financial policies, procedures, and regulations.
* Collaborate with procurement to streamline purchasing processes and align spending with budget allocations.
**Stakeholder Communication and Support**
* Serve as the primary point of contact for IT budget inquiries and financial reporting needs.
* Provide guidance and training to IT team members on budgeting tools, processes, and financial best practices.
* Liaise with the finance department to align IT financial practices with broader organizational standards.
**Qualifications**
* Proficiency with financial software (e.g., Excel, SAP, Oracle, or similar budgeting tools) and a strong understanding of financial principles.
* Excellent analytical skills with attention to detail and accuracy in financial reporting.
* Strong organizational and time-management skills with the ability to handle multiple priorities.
* Excellent communication, organizational, and problem-solving skills.
**Education / Experience**
* Bachelor's degree in Business, Finance, Information Systems, or a related field, or equivalent experience
* 2+ years of experience in budgeting, financial reporting, or a related role; experience in IT budgeting preferred
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.
Level 2 - IT Technician
Information Technology/Support Technician Job In Johnstown, PA
Job Description
Are you a tech-savvy problem-solver ready to take your IT career to the next level? We're seeking a Level 2 IT Technician with a passion for delivering exceptional technical support in a hybrid work environment.
In this role, you'll be the go-to expert for resolving complex IT issues, ensuring our users have a seamless technology experience. You'll work from home most of the time, but be ready to travel to on-site locations as needed to handle work orders.
Key Duties:
End-User Onboarding: Create and configure user accounts, install software, and provide initial training to new employees.
Ticket Management: Respond to and resolve technical support tickets in a timely and efficient manner, prioritizing urgent issues.
Computer Maintenance: Perform routine maintenance and troubleshooting on computers, laptops, and other hardware.
Remote Support: Provide remote assistance to users, using remote assistance screen-sharing tools and other technologies.
On-Site Support: Travel to on-site locations as needed to resolve IT issues that cannot be handled remotely. This includes, but is not limited to, printer setup, and basic network troubleshooting.
Documentation: Maintain accurate records of support activities and create knowledge base articles to help users self-resolve issues.
Qualifications:
Certifications: CompTIA A+ Core 1 & 2 (required)
Experience: 2+ years in a Level 2 IT support role.
Technical Skills: Strong knowledge of Windows OS, Microsoft Office Suite, and common hardware components.
Soft Skills: Excellent problem-solving, communication, and customer service skills.
Other: Ability to work independently and as part of a team. Basic knowledge of Google Workspace, Trello and other technical skills are also a plus.
Benefits:
Competitive Salary: We offer a competitive compensation package that rewards your skills and experience.
Flexibility: Enjoy the benefits of a hybrid work environment, balancing work from home and on-site visits.
Growth: We provide opportunities for professional development and advancement.
To apply:
Submit your resume and cover letter, highlighting your relevant skills and experience.
We look forward to hearing from you!
Leadership Support Assistant
Information Technology/Support Technician Job 26 miles from Johnstown
/Objective
We are seeking a dynamic people-person to assist with Board of Director duties and provide office support activities for various departments throughout the organization including Executive Management Team, Regional Advisors, and subsidiaries on a daily basis. This role involves ensuring the smooth operation of leadership functions, maintaining confidentiality, and proactively handling a variety of administrative tasks to optimize leadership productivity.
Essential Functions
1. Maintain company meeting calendars and coordinate schedules for Board of Directors, Executive Management Team and Regional Advisors. Collaborate with the Event Planner to schedule meetings and events. Ensure all Board members are informed of events, times, and locations through timely mailings (both electronic and paper), and follow up to confirm registrations and lodging for members.
2. Record and maintain the minutes of Board of Directors meetings to monitor historical decision making of the Board.
3. Handle lodging reservations for Board members and arrange for catering for Board meetings and events, executive management meetings with outside visitors
4. Maintain adequate quantities of water, coffee, and snacks for executive kitchen
5. Maintain conference room schedules
6. Develop and maintain positive working relationships with the Senior Management Team, Board members, and the administrative pool. Assist other members of the executive and management teams as needed (VP of Sales, CFO, and HR).
7. Routinely work with the Marketing Department in preparing the Value View newsletter and mailing, including all inserts and promotions to be sent to 600 stores.
8. Work with VP Specialty Pharmacy for necessary administrative work with that subsidiary, including patient packet assembly and billing assistance
9. Prepare miscellaneous mailings for office personnel.
10. Staff the front desk as needed to answer and route incoming calls and assist visitors to the facility. Assist during employee arrival (7:30 - 8:00 am) and departure periods (4:30 - 5:00 pm), as well as during the lunch period for the Receptionist.
11. Deliver and retrieve mail from USPS.
12. Complete miscellaneous general office tasks for various departments including project work.
13. Order office supplies as needed.
14. Maintain Donor Snap program and Value PAC donations
15. Ensure compliance with relevant laws, regulations and professional standards, as well as company policies and procedures.
Work Environment
This position operates in a noisy office environment and receives occasional supervision.
Competencies
Very good written and oral communication skills, accuracy, keyboarding skill, proofreading ability, MS Office Suite, filing skill, organizational and time management skills, detail orientation, teamwork, prioritization, meet tight deadlines, problem solving, collaboration skills, computer skills, telephone and cell phone skills, and email skill. Working knowledge office systems and machines. Ability to work independently.
Physical demands typical of this position
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods of time, stand, walk, use hands and fingers to operate a computer keyboard, mouse, and other office equipment. Requires close visual acuity to read documents and view a computer screen. May require occasional lifting of up to 20 lbs.
Supervisory Responsibility
This position has no supervisory responsibility.
Travel
Work-related travel is minimal with this position.
Required Education and Experience
High School diploma or equivalent
Experience in an office environment
Proficiency in Microsoft Office Suite
Preferred Education and Experience
Associate Degree
Security Clearance/Background Check
If required.
AA/EEO Statement
If required.
Other Duties
This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
This job description has been approved by all levels of management.
Dynamic PC Support
Information Technology/Support Technician Job 26 miles from Johnstown
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Treatment Support Technician 2 - Overnight
Information Technology/Support Technician Job 31 miles from Johnstown
Job DescriptionDescription:
ATTENTION! $1,000 SIGN-ON BONUS!
Gateway Rehab has an outstanding opportunity for an Overnight - Treatment Support Technician 2 in our Westmoreland, PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction.
Responsibilities
Facilitates discussion groups and activities.
Monitors patient behavior.
Conducts handbook orientation.
Conducts searches of patient belongings, rooms and person.
Acts as a liaison between clinical staff and patients.
Assists patients in completion of patient assessment forms.
Assists with phone calls to family members/friends and referral sources.
Assists with crises intervention.
Transports patients to meetings, if applicable.
Documents involvement with patients in progress notes.
Collects urine and completes paperwork for drug screening as necessary.
Provides post-discharge contacts/referrals under therapist direction.
Monitors medication taken by clients and documents accordingly, if applicable.
Works in the gift shop, if applicable.
Manages menu and nutrition needs if applicable.
Manages donation and patient requests, if applicable to the location.
Monitors smoke breaks in the hospital setting, if applicable.
Completes intake paperwork as needed.
Monitors clients’ ADLs - including chores, behaviors, and grooming issues.
Remains on duty until relieved.
Attends mandatory GRC trainings and in-services.
Other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of 12 step programs and/or other recovery support and/or addictions preferred.
Ability to adhere to ethical guidelines and maintain confidentiality and professionalism.
Ability to convey information in a clear and concise manner.
Ability to listen to patients without judgement.
Ability to show empathy and understanding to patients.
Requirements:
High school diploma or GED.
Preferred Requirements
Some college preferred.
Additional Requirements
Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned.
Pass a PA Criminal History Record Check.
Obtain PA or a State Child Abuse and FBI fingerprinting clearances.
Obtain CPR/First Aid training.
Pass Drug Screen
TB Testing
This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents.
Required to remain awake and alert while on duty.
If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder.
Work Conditions
Drug and Alcohol Rehabilitation Center
Favorable working conditions.
Minimal physical demand.
Moderate mental demands to respond to patients' simultaneous requests.
Gateway Rehab is an equal opportunity employer. M/F/D/V
Murrysville, PA- DESKTOP SUPPORT TECHNICIAN
Information Technology/Support Technician Job 42 miles from Johnstown
Job Description
We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor.
Services Required (SOW)
· Computer imaging
· Desktop support
· General networking skills
The Band 1 Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to the customers core operating systems and platforms and providing support and applying desktop fault resolution for the approved application suite. The ideal candidate should have 1-2 years experience in Windows Desktop support.
Position responsibilities and functions
· Provide first/second level contact and problem resolution for customer issues.
· Work with Third Party Vendors to remediate complex AV issues as needed.
· Provide timely communication on issue status and resolution.
· Maintain ticket updates for all reported incidents.
· Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
· Should have basic knowledge of Mac operating system, to support Apple pc users.
· Install, upgrade, support and troubleshoot for printers, computer hardware.
· Performs general preventative maintenance tasks on computers, laptops, printers.
· Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
· Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
· Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
· This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Required minimum qualifications and skills ·
Bachelor's degree or equivalent in Computer Science or related field.
· CompTIA A+, Microsoft Certified Professional (MCP) or better.
· Minimum of 18 months (about 1 and a half years) years of IT experience.
· Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems.
· Mobile device management including IOS and Android devices, enterprise encryption solutions, Windows PC/laptop management via Active Directory.
· Proven analytical, troubleshooting and problem- solving skills.
· Proven ability to multi-task, effectively determine priorities and meet SLAs.
· Excellent communication relationship-building and internal customer service skills.
· Adaptable and flexible in a fast-changing industry and work environment.
· Willing to work off-hours and weekends when required for projects or emergency support.
In addition, the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets
Murrysville, PA- DESKTOP SUPPORT TECHNICIAN
Information Technology/Support Technician Job 42 miles from Johnstown
We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Services Required (SOW) · Computer imaging · Desktop support · General networking skills The Band 1 Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to the customers core operating systems and platforms and providing support and applying desktop fault resolution for the approved application suite. The ideal candidate should have 1-2 years experience in Windows Desktop support.
**Position responsibilities and functions**
· Provide first/second level contact and problem resolution for customer issues.
· Work with Third Party Vendors to remediate complex AV issues as needed.
· Provide timely communication on issue status and resolution.
· Maintain ticket updates for all reported incidents.
· Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
· Should have basic knowledge of Mac operating system, to support Apple pc users.
· Install, upgrade, support and troubleshoot for printers, computer hardware.
· Performs general preventative maintenance tasks on computers, laptops, printers.
· Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
· Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
· Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
· This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
**R****equired minimum qualifications and skills ·**
Bachelor's degree or equivalent in Computer Science or related field.
· CompTIA A+, Microsoft Certified Professional (MCP) or better.
· Minimum of 18 months (about 1 and a half years) years of IT experience.
· Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems.
· Mobile device management including IOS and Android devices, enterprise encryption solutions, Windows PC/laptop management via Active Directory.
· Proven analytical, troubleshooting and problem- solving skills.
· Proven ability to multi-task, effectively determine priorities and meet SLAs.
· Excellent communication relationship-building and internal customer service skills.
· Adaptable and flexible in a fast-changing industry and work environment.
· Willing to work off-hours and weekends when required for projects or emergency support.
In addition, the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets
** Required Skills:**
Analysis BASIC Connectivity Mac Emergency Computer Hardware Steps Laptops iOS Active Directory Android R Operating Systems Servers Networking MS Office Troubleshooting Computer Science Windows Vendors Teamwork Software Maintenance Customer Service Microsoft Office Science Communication Management
Manager IT Support
Information Technology/Support Technician Job In Johnstown, PA
SUMMARY OBJECTIVE: Provide leadership and direct activities of the IT Support team within AmeriServ's IT department. Provide innovative, timely, reliable, and secure technology services and support to all AmeriServ companies; to provide business value through understanding, knowledge, communication, agility, and a strong customer focus; and to provide outstanding customer service to all end customers.
ESSENTIAL FUNCTIONS:
1. Responsibility for the leadership and mentoring of the IT Support team, including consistency and quality of service delivery. Provide personal back-up for functions, when necessary.
2. Provide for the proper training of employees ensuring compliance with policy and procedures. Manage the performance of the team and staff members. Conduct performance appraisals of staff members to identify strengths and weaknesses. Develop staff members by coaching and mentoring in necessary areas and provide professional growth opportunities. Create an environment of continuous learning and growth development. Foster the core IT principles, as outlined in the Strategic Technology Plan, and lead by example.
3. Ensure that significant activities and responsibilities are properly and thoroughly recorded, tracked, and prioritized. Develop and revise internal service level goals to ensure service excellence and system(s) reliability. Identify areas of poor performance and establish effective solutions to resolve issues in the near and long term. Communicate expected service level goals to staff and require accountability from each team member. Coach team members on quality service performance.
4. Manage and facilitate the procurement, build, deployment, and maintenance of end-user computing and mobile device hardware, ensuring assets are appropriately tracked.
5. Manage the Company's software licensing and compliance.
6. Manage numerous IT projects concurrently.
7. Communicate frequently with the Manager of Technology and other IT staff regarding open issues and problem escalation.
8. Coordinate resolution of complex issues with system and software vendors.
9. Assist with the development, implementation, and maintenance of the Corporate BC/DR (Business Continuity/Disaster Recovery) program.
10. Ensure appropriate level of urgency is applied to various support activities and initiatives. Plan, organize, coordinate, maintain, and assure effective onsite and remote client support services for desktop computers, software, telephones etc. to deliver exceptional client service. Ensure all issues are quickly addressed, resolved, and well documented.
11. Assist the Manager of Technology in the development of the annual operating plan to support the IT and Corporate strategic plans. Also assist the Manager of Technology in the development of an annual operating budget, capital requests, and monitor budget compliance.
12. Ensure Change Management policies, procedures, and best practices are followed, and that quality documentation is created and maintained.
13. Ensure the timely and accurate completion of system entitlement requests and other logical security functions.
14. Assist the VP, Manager of Technology with strategic technology planning by performing the following functions:
a. Evaluate solutions and develop proposals for the enhancement and/or replacement of systems.
b. Achieve operational efficiencies through creative and cost-effective implementation of new technologies.
15. Create and manage a process for tracking user feedback and utilizing the feedback to initiate improvements.
16. Assist with the coordination of external and internal audit requests.
17. Continually enhance personal IT skills and obtain appropriate certifications, as directed by the Manager of Technology and the CIO.
18. Maintain a good working relationship with all Company employees.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
SUPERVISORY RESPONSIBILITY:
This position requires supervision of employees.
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
The employee is frequently required to: 1) Type or otherwise work with fingers; 2) Talk expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers or clients accurately, loudly, or quickly; 3) Hearing - perceiving the nature of sounds at normal speaking levels with/without correction. Ability to receive detailed information through oral communication and make the discriminations in sound; 4) Specific vision abilities required by this job include: viewing a computer monitor; extensive reading.
Sedentary work may require occasionally lifting of up to 10 pounds and/or move up to 25 pounds. This work involves sitting most of the time with walking and sitting.
TRAVEL:
Moderate travel is required for this position.
COMPETENCIES:
1. Strong Communication Proficiency
2. Technology Savvy
3. Customer/Client Focus
4. Deadline Oriented
5. Analytical Skills
6. Interpersonal skills
7. Ethical Conduct
REQUIRED/ PREFERRED EDUCATION AND EXPERIENCE:
Requires a minimum of an associate degree in an IT-related field and 5 years' experience, preferably leading a customer-service oriented team. Strong organization skills with a level of attention to detail is necessary. Practical knowledge of mobile and desktop operating and application systems with an understanding of network topologies, operations and communication principles is preferred. Proven troubleshooting abilities to diagnose and remediate networking, operating, and application software problems.
Technical Support (Spanish Speaking)
Information Technology/Support Technician Job 27 miles from Johnstown
**Requirements** **Must:** - Fluency in English and Spanish - Ability to write and communicate effectively in both languages - Problem-solving and organizational skills - Attention to detail - Good telephone manner - Competency in using IT equipment **Responsibilities**
- Providing first-line technical support to engineers and approved dealers - Taking ownership of technical queries and warranty claims - Logging correspondence and advice in a timely and professional manner - Building positive and supportive relationships within the team - Assisting with translation in technical training sessions for Spanish engineers **Description**
We are looking for a Spanish Technical Support Advisor to join our International Technical Support Team at our Head Office in Steeton, West Yorkshire. Full comprehensive training will be provided, and previous technical experience is not required. The role offers a salary of £26,000 per year, and working hours are Monday to Friday from 8:00 am to 5:00 pm. At Acorn Stairlifts, we value Quality, Unity, Integrity, Caring, and Ambition. We offer an Investors in People award, induction and training programs, excellent transport links, free car parking, an onsite canteen, and healthcare and pension provisions. We also have additional incentives such as the Managers Choice award and the Acorn achievers monthly scheme. Furthermore, you can earn up to £100 through our recommend a friend scheme. If you are interested in this role, please apply now. This is a full-time position.
PAUT Lv II Technician - Contract
Information Technology/Support Technician Job 20 miles from Johnstown
Diamond Technical Services, Inc. (DTS) is a technical services and engineering consulting company that offers comprehensive services to utility, oil, gas, chemical, refining, food processing, pharmaceutical, manufacturing, agricultural, and power industries. Our primary goal is to maximize system availability safely for our clients through superior service. We have a team of employees that can function at any level in the consulting and inspection fields, while seamlessly integrating with clients. We are a one-stop shop for all industrial client needs.
Role Description
This is a full-time, long-term contract position for a Level II Phased Array Ultrasonic Testing (PAUT) technician located in Western, PA; Eastern, OH with Per Diem. The PAUT technician will be responsible for conducting equipment maintenance, troubleshooting, completing examinations, and proper reporting. Weekend availability is required.
Requirements
Certifiable to PAUT Level II in accordance with SNT-TC-1A.
Independently carry out examinations utilizing the Phased Array Ultrasonic Method
Conduct each examination in compliance with written procedures and interpret results in accordance with applicable codes, standards, and industries specifications
Be the lead point of customer contact and a representative of DTS
Ability to interpret and evaluate data, calculations, and results
Excellent written and verbal communication skills
Highschool diploma or equivalent.
Familiarity with PAUT equipment and associated software. (OMNI X3/X2. Omni PC, Beam Tool, WeldSight)
Practical understanding of ASME, API, and AWS codes.
Proof of classroom and OJT hours
Company Benefits
401k with company match
Paid bonus after every 1000 hours worked
Medical, Vison, Dental, Long-term and Short-term disability
Employer paid life insurance.
DTS is an EEO employer.
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Field Support IT Intern
Information Technology/Support Technician Job 16 miles from Johnstown
Apply now » Company: Dorman Products Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job Summary
The Field Support Intern will assist the Field Support team for end-users to receive support and maintenance within the organization's computing environment. The Field Support Intern, working in conjunction with the field support team, will execute first & second level support diagnostics, troubleshooting basic issues, and effectively escalating incidents while following established protocols, policies, and processes. The Field Support Intern will mentor with the Field Support Lead to gain knowledge of current diagnostic tools, software and tracking tools.
Primary Duties
+ Provides front-line support and response to solve problems reported by clients.
+ Problem resolution that may involve use of diagnostic and Help desk tracking tools, as well as require in-person, hands-on support at the desktop.
+ Informs the team of problems, trends, and delays to daily issues.
+ Assist in managing conference rooms and their state of readiness including the working condition of audio and video equipment, and the general operating appearance.
+ Maintains a professional and positive attitude during all client interactions and team meetings.
Qualifications
+ Good problem-solving skills.
+ Ability to work in a team environment.
+ Strong interpersonal skills are essential.
+ Good organizational skills with the ability to follow through.
Education / Experience
+ Completion of sophomore year of a 4-year bachelor's program in Computer Science, Information Technology, Mathematics, Engineering or Business Administration.
+ Prior customer service experience or related support experience is a plus
+ Experience working with Windows OS and Microsoft's Excel, Word and PowerPoint is preferred.
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. **********************
Police Support Specialist
Information Technology/Support Technician Job 33 miles from Johnstown
- Police Support Specialist (24008843) **Job Description** Police Support Specialist Greensburg Police - Pennsylvania-Greensburg - ( 24008843 ) The police support specialist is the first point-of-contact for people who call or visit the police office. The police support specialist is responsible for receiving and dispatching requests for emergency and non-emergency police services, monitoring police radio traffic, monitoring security cameras, direct maintenance requests to the Facilities or Housing departments, and enter calls for service into the department records management system. The police support specialist also provides general administrative support to the police lieutenant.
**Job Summary**
Performs administrative assistant support work of moderate complexity.
Essential Functions The police support specialist is the first point-of-contact for people who call or visit the police office. The police support specialist is responsible for receiving and dispatching requests for emergency and non-emergency police services, monitoring police radio traffic, monitoring security cameras, direct maintenance requests to the Facilities or Housing departments, and enter calls for service into the department records management system. The police support specialist also provides general administrative support to the police lieutenant.
Job Duties
Percentage of time: 50%
Communication
Monitors and responds to all telephone and radio communications; interacts with all persons in a courteous and helpful manner; receives and dispatches all requests for service according to their urgency.
Appropriately disseminates and protects sensitive, legally restricted or confidential information to authorized personnel.
Percentage of time: 50%
General administrative support
Assists the police lieutenant with day-to-day administrative tasks, projects and event planning. Maintains files; monitors and orders office supplies; monitors the operation and maintenance of office equipment; generates and prepares mailings; updates lists; makes photocopies; sends emails and facsimiles; schedules appointments and maintains a monthly calendar. Prepares routine documents and correspondence. Tracks and records officer payroll, vacation, sick leave, and clothing allowance. Handles general purchasing of commonly used supplies and payment of routine invoices and bills.
Special projects and assigned duties as necessary.
Performance standard:
Possesses interpersonal and communication skills to communicate with a diverse population. Possesses and applies a working knowledge of university-wide and department specific policies, procedures and processes. Possesses and applies organization and time management skills to manage multiple tasks concurrently. The ability to meet established deadlines and changing priorities. Possesses and applies proper grammar, proofreading skills, and written communication skills. The ability to establish and maintain professional and cooperative working relationships with others outside of the department. The ability to be trusted with, and only disclose, when necessary, sensitive, confidential or legally restricted information.
Physical Effort Duties are primarily sedentary, may be required to move or lift objects up to 25 pounds occasionally. Ability to move about campus.
*The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.*
*The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.*
Assignment Category Full-time regular Job Classification Staff.Administrative Assistant II Job Family Administrative Support Job Sub-Family Clerical Campus Greensburg Minimum Education Level Required Associate's Degree Minimum Years of Experience Required 3 Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule Monday - Friday 7:00 am-3:00 pm Work Arrangement On-Campus: Teams that work on campus, in an office, or in a lab. Hiring Range $17.74 per hour Relocation Offered No Visa Sponsorship Provided No Background Check For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents Resume Optional Documents Not Applicable
Overnight Part-time Support Specialist (PA, Greensburg, 128 E Pittsburgh St Greensburg, PA 15601)
Information Technology/Support Technician Job 33 miles from Johnstown
Title **Overnight Part-time Support Specialist** Description Our Mental Health Programs team is seeking a caring individual to work twice a week overnights as Support Specialists in our Re-entry Program. As a Support Specialist, you will assist community residents who are being released from a correctional facility or forensic history that hinders permanent housing. Using your experience in human services, you will provide structure, stability, and support while these individuals work toward permanent housing. You will accomplish this support by:
* Meeting one-on-one with participants to review service plan goals, provide resources, and provide support,
* Developing and implementing housing service plans,
* Supervising participants during medication administering times, ensuring they self-medicate according to prescribed dosages, and
* Providing transportation for participants when necessary for housing-related services in the community.
Westmoreland Community Action (WCA) is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking.
**Qualifications:**
* High school diploma or equivalent.
* Six months experience as a support staff trainee or one year of experience in a human service agency working with the mentally disabled, elderly or children & youth or two years of college, which includes courses, appropriate to the human services field.
* Ability to supervise or assist participants in the implementation of their housing goals.
* Must be able to obtain child abuse, state police, fingerprint-based criminal background check, and sex offender registry clearances.
* Valid driver's license required and must carry $15,000/$30,000 bodily liability car insurance.
* Computer knowledge and skills helpful.
**Benefits:**
* 12 hours of paid time-off each year,
* 8% retirement match after 1 year and 1000 hours of service,
* Mileage reimbursement,
* Time and a half for holidays worked.
* Shift differential for evening and overnight shifts.
**Hourly rate based on experience: $17.37 - $19.01.**
WCA is committed to recruiting and retaining a diverse workforce that reflects our community and those that we seek to serve. If you, in good faith, believe that you are qualified to succeed in this position, we encourage you to apply. Please include a cover letter to tell us about your unique qualifications for the position. Our hiring manager will review your application and, if interested, will contact you regarding next steps.
Location
IT Engineer (EU + US)
Information Technology/Support Technician Job 27 miles from Johnstown
NextSilicon is reimagining high-performance computing. Our accelerated compute solutions leverage intelligent adaptive algorithms to vastly accelerate supercomputers, driving them forward into a new generation. Our new software-defined hardware architecture enables HPC to fulfill its promise of breakthroughs in all fields of advanced research.
At NextSilicon, everything we do is guided by three core values:
* **Professionalism**: We strive for exceptional results through professionalism and unwavering dedication to quality and performance.
* **Unity**: Collaboration is key to success. That's why we foster a work environment where every employee can feel valued and heard.
* **Impact**: We're passionate about developing technologies that make a meaningful impact on industries, communities, and individuals worldwide.
We are looking for an IT Engineer to join our dream team managing our computers, servers, networks, and other company assets.
You will be well-versed in all aspects of computer systems configuration, IT projects, and setup. You should also have excellent interpersonal and communication skills to answer queries on technical issues, offer advice on how to solve them, and provide support for company employees. You will work closely and subordinate to the company's IT group at the headquarters and will report directly to the Head of the IT group.
**Requirements**
* The position will join our office in Belgrade
* 3+ years of previous experience as an IT expert/engineer or similar position
* Hands-on experience with diverse computer systems, including:
* 3+ years of experience with Linux-based systems
* 3+ years experience in networking fields
* Knowledge of Windows OS
* Knowledge of MacOS: advantage
* Excellent diagnostic and problem-solving skills
* Excellent communication and interpersonal skills
* Excellent organizational and time-management skills
**Responsibilities**
* Manage and maintain servers and computers
* Provide support for company employees
* Configure, and manage hardware and software components
* Maintain company-wide networks
* Ensure security and privacy of networks and computer systems
* Troubleshoot to identify and resolve problems in a timely manner
NextSilicon is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, age, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, status as a protected veteran, status as an individual with physical or mental disability, or other applicable legally protected characteristics. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. NextSilicon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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**host description**
Level 2 - IT Technician
Information Technology/Support Technician Job In Johnstown, PA
Johnstown, PA $60,000 ‒ $70,000 Annually IT IT In this role, you'll be the go-to expert for resolving complex IT issues, ensuring our users have a seamless technology experience. You'll work from home most of the time, but be ready to travel to on-site locations as needed to handle work orders.
**Key Duties:**
* **End-User Onboarding:** Create and configure user accounts, install software, and provide initial training to new employees.
* **Ticket Management:** Respond to and resolve technical support tickets in a timely and efficient manner, prioritizing urgent issues.
* **Computer Maintenance:** Perform routine maintenance and troubleshooting on computers, laptops, and other hardware.
* **Remote Support:** Provide remote assistance to users, using remote assistance screen-sharing tools and other technologies.
* **On-Site Support:** Travel to on-site locations as needed to resolve IT issues that cannot be handled remotely. This includes, but is not limited to, printer setup, and basic network troubleshooting.
* **Documentation:** Maintain accurate records of support activities and create knowledge base articles to help users self-resolve issues.
**Qualifications:**
* **Certifications:** CompTIA A+ Core 1 & 2 (required)
* **Experience:** 2+ years in a Level 2 IT support role.
* **Technical Skills:** Strong knowledge of Windows OS, Microsoft Office Suite, and common hardware components.
* **Soft Skills:** Excellent problem-solving, communication, and customer service skills.
* **Other:** Ability to work independently and as part of a team. Basic knowledge of Google Workspace, Trello and other technical skills are also a plus.
**Benefits:**
* **Competitive Salary:** We offer a competitive compensation package that rewards your skills and experience.
* **Flexibility:** Enjoy the benefits of a hybrid work environment, balancing work from home and on-site visits.
* **Growth:** We provide opportunities for professional development and advancement.
**To apply:**
Submit your resume and cover letter, highlighting your relevant skills and experience.
**We look forward to hearing from you!**
Technical Support (German Speaking)
Information Technology/Support Technician Job 27 miles from Johnstown
**Requirements** **Must:** **** - Ability to write and communicate proficiently in both English and German - Strong problem-solving and organizational skills - Attention to detail and strong telephone manners - Competency in using IT equipment - Technical experience is beneficial but not essential - Familiarity with the company's values: Quality, Unity, Integrity, Caring, Ambition ** **Responsibilities**
** - Providing first line technical support to engineers and approved dealers - Taking ownership of technical queries and warranty claims received via phone or email - Logging correspondence and advice in a timely manner - Building positive relationships within the team and assisting with translation in technical training sessions for German engineers ** **Description**
** We are currently seeking a dedicated German Technical Support Advisor to join our International Technical Support Team at our Steeton head office in West Yorkshire, UK. Full comprehensive training will be provided, and no prior technical role is necessary. The working hours are from Monday to Friday, 8:00 am to 5:00 pm, with an annual salary of £26,000. Additionally, we offer various benefits including the Investors in People award, induction and training programs, excellent transport links, free parking, onsite canteen, healthcare and pension provisions. Furthermore, we have special incentives such as the Manager's Choice award and the Acorn Achievers monthly incentive scheme. Additionally, we have a "Recommend a friend" program where you can earn up to £100 if you refer a friend who is ultimately offered a position at Acorn Stairlifts. If you are interested in this exciting opportunity, please apply now with the reference ID ACO980330.