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Information technology/support technician jobs in Kentucky

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  • Specialty Nutrition Systems, NICU Specialist - Appalachia (Kentucky, Tennessee)

    Avanos Medical 4.2company rating

    Information technology/support technician job in Kentucky

    Job Title: Specialty Nutrition Systems, NICU Specialist - Appalachia (Kentucky, Tennessee) Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Territory: Appalachia Covering: Kentucky, Tennessee and Southwest Virginia Essential Duties and Responsibilities: The Specialty Nutrition Systems, NICU Specialist is responsible for the positioning and selling of Avanos Medical Digestive Health-NeoMed-related products and solutions within both Acute Care and Alternate Care accounts/facilities/departments. Responsibilities include all technical and conceptual sales aspects of the Avanos Medical DH-NeoMed product portfolio including, but not limited to, the validation of Avanos Medical's DH-NeoMed product cost/value proposition leading to increased year-on-year sales as per the Avanos Medical Digestive Health sales plan and territory sales objectives. Digestive Health-NeoMed Products: Neonatal and Pediatric enteral feeding system including enteral feeding tubes and accessories, enteral feeding syringes, and enteral feeding syringe pumps. Pharmacy: Oral/Enteral Pharmacy syringe solution and accessories. Kits: Oral Care, Colostrum, Transfer Lids, Catheterization Trays, Urinary Kits. Target Market: Hospitals: NICU, PICU, Pharmacy, Infection Control, Quality/Safety, Value Analysis, Purchasing, Supply Chain The ideal candidate for the NICU Specialist will utilize personal skills, product expertise, and clinical expertise to maintain and build existing and new revenue within a set sales territory. The NICU Specialist will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations, product pricing, sales territory management, internal and external communication, and accurate sales forecasting/reporting. These activities are to result in net sales and profit growth by achieving product and sales category objectives within an assigned sales territory. Key Responsibilities: Sales positioning, analysis, and in-service implementation of all AVANOS DH-NeoMed product categories leading to year-on-year sales increases as per the AVANOS DH sales plan. The development and implementation of strong business value selling skills and overall AVANOS DH-NeoMed sales acumen. Developing and maintaining expertise across the entire range of AVANOS DH-NeoMed products and service platforms Tactical implementation of selling and business activities developed and implemented by the sales region to meet sales objectives Developing and maintaining high-gain sales relationships with multiple decision makers and influencers within assigned accounts or markets; (NICU Managers, Nurse Educators, Neonatologists, Pharmacy Techs, Pharmacists, Supply Chain, Value Analysis, Materials Management) Development and implementation of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible Effective collaboration with sales management, internal partners/stakeholders, Standard of Care Specialist, and customers Effective utilization of AVANOS DH-NeoMed sales and marketing resources necessary to meet objectives Effective territory budget management and utilization of AVANOS DH sales support resources, per compliance policy Active participation with the Region Manager in the strategic and tactical planning processes Your qualifications Required: Bachelor's degree required At least 3 or more years of sales experience in B2B or the Health Care industry. Proof of a successful track record Demonstrates strong communication and interpersonal skills Evidence of continued personal and professional growth and development Excellent knowledge of PC-based applications (Windows, Word, Excel, and PowerPoint) is required. Tactfully Aggressive Comfortable in a Hospital Setting Travel by car required Preferred: 5 years of Medical Device Sales Experience Preferred; Capital Experience Preferred, not required Experience in Digestive Health products and related disease states Prefer candidate to be in the Top 10% of Sales Force Hospital Sales Experience Preferred Salesforce.com experience preferred The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. #LI-Remote Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
    $70k-130k yearly 2d ago
  • EUC Desktop Support Engineer

    Tata Consultancy Services 4.3company rating

    Information technology/support technician job in Versailles, KY

    Must Have Technical/Functional Skills: • The associate will be responsible for providing end-user computing (EUC) desktop support and Microsoft Intune endpoint management for the customer's warehouse operations. The role requires working onsite Monday to Friday during business hours and includes hands-on support for end-user devices and local infrastructure components • EUC Desktop Support, Microsoft Intune, Windows Autopilot, Azure AD, Device Enrollment & Troubleshooting, Onsite Hardware Health Check (Switches/Firewalls/Storage), and Vendor Coordination for Peripheral Devices. Roles & Responsibilities: • Provide end-user desktop support including installation, configuration, and troubleshooting of Windows OS, applications, and hardware. • Manage and troubleshoot device enrollment, compliance, and policy deployment through Microsoft Intune. • Perform onsite health checks on rack-mounted devices such as switches, firewalls, and storage systems. • Configure and support printers, scanners, and coordinate with vendors for maintenance or repairs. • Support endpoint security, BitLocker, and connectivity issues (VPN, Wi-Fi, Outlook, Teams, etc.). • Collaborate with the Service Desk and Infrastructure teams to resolve incidents within defined SLAs. Base Salary Range: $60,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $60k-70k yearly 2d ago
  • Help Desk Technician

    Netgain Technologies, LLC 4.2company rating

    Information technology/support technician job in Lexington, KY

    Job Summary: The Systems Engineer L1 is a high-profile position responsible for providing remote services to NetGain Technologies' managed service clients. This role requires excellent coordination and communication skills to ensure clear and consistent interactions with both internal personnel and clients. The Systems Engineer L1 will handle various technology issues remotely and escalate tickets when necessary. Key Responsibilities: Provide remote support for technology issues to managed services clients. Ensure timely response to service requests, meeting or exceeding targeted quality levels or Service Level Agreements (SLAs). Document all time and work in service tickets with detail and in real-time. Maintain consistent communication with clients regarding pending service requests. Follow all safety and security procedures at NetGain Technologies and customer locations. Return all inter-company business calls or emails within one business day and check email at least three times daily. Ensure delegated tasks and duties are carried out properly and timely. Participate in mandatory meetings and huddles. Maintain certifications and stay updated on new technologies to better serve customers. Work unsupervised in a remote location when necessary. Requirements Requirements: Education: Required: High School diploma or equivalent. Preferred: Associate's degree or higher in Information Technology or a business-related field. Certifications: CompTIA Network+ MS-900 Experience: Required: Minimum of one year of experience supporting computers and network technologies. Preferred: 2-3 years of experience with strong documentation and written communication skills. Skills: Proficiency in troubleshooting workstation and printer problems. Ability to install and configure standard business applications. Understanding of home and business networks. Familiarity with word processing, spreadsheets, Internet software, anti-virus, and email applications. Strong communication, problem-solving, and organizational abilities. Physical Requirements: Ability to sit and walk within office areas. Ability to lift 25 lbs and unbox/install equipment. Must have systems online, logged in, and ready by the start of the shift. Coordination of breaks with the team or manager. Other Requirements: Fluency in English (read, write, and speak). Mathematical abilities for scheduling and basic accounting functions. Reasoning ability to resolve logistic or process control problems. Working Conditions: Primarily indoor office environment with occasional visits to clients, suppliers, and professional conferences. Travel by ground and air may be required. This is a results-oriented position and may be considered stressful. Essential Functions: Prioritize client needs and support the company's business goals. Provide ongoing support and expertise to customers and co-workers. Maintain certifications and learn new technologies. Communicate effectively to ensure all issues and requests are completed. Work unsupervised in remote locations when necessary. Confidentiality: Maintain confidentiality of all financial, proprietary, technical, security, sales, human resources, and marketing information. Acknowledgment: The employee must review and understand the job description and performance evaluation criteria, ensuring they can fulfill each duty or task.
    $38k-63k yearly est. 5d ago
  • Desktop Support Technician

    Quantam

    Information technology/support technician job in Frankfort, KY

    Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. Candidates will need to be able to work fully onsite in Frankfort, KY and have a valid driver's license. Job Description: Our client has a position in Frankfort, KY for a Desktop Support Technician. Candidates must be able to work onsite at 275 East Main Street, Frankfort KY 40601 and at 200 Mero Street, Frankfort KY 40601. The Desktop Support Technicians will provide support for multiple agencies in downtown Frankfort, KY. The Preferred Candidate Will Need the Following Skill Sets: Excellent customer service and communication skills. Computer equipment configuration, setup, and installation. Experience in ticketing software (preferably ServiceNow). Ability to work under pressure. Hardware and software experience.
    $33k-43k yearly est. 3d ago
  • Desktop Engineer

    Harvey Nash

    Information technology/support technician job in Sandy Hook, KY

    Seeking a knowledgeable technician with a high aptitude for customer service. Candidates must have minimum 1-2yrs experience in Desktop Support or similar role. This must include installation, troubleshooting, and repair of devices in a windows-based environment. Along with desktop duties selected candidate may be required to assist with security cameras, servers, and network switches. This position will provide desktop support approx. 275 devices & support DOC staff within the Correctional Complex, but will also interact or be among prison inmates as they are used for work detail, etc. Qualified candidates must maintain a valid driver's license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time. The candidate must be able to pass a DOC background check and extensive drug test prior to starting. DOC holds training that can last up to 2-3 weeks. This training teaches them how to work, adapt, and conduct themselves in a prison atmosphere.
    $96k-128k yearly est. 4d ago
  • Application Support Analyst

    IDR, Inc. 4.3company rating

    Information technology/support technician job in Louisville, KY

    IDR is seeking an Application Support Analyst to join one of our top clients in a remote capacity. This role is perfect for individuals who excel in providing technical support and optimizing clinical applications, specifically Homecare Homebase (HCHB). If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today! Position Overview/Responsibilities for the Application Support Analyst: Act as a subject matter expert for HCHB and related clinical applications, providing technical support and guidance. Collaborate with clinical, operational, and technical teams to maintain system integrity and improve efficiency. Troubleshoot and resolve technical issues, monitor for recurring problems, and implement system enhancements. Conduct testing of new software updates and enhancements, ensuring stability and compliance with regulatory standards. Develop and maintain training resources, FAQs, and troubleshooting guides to empower user self-sufficiency. Required Skills for Application Support Analyst: Minimum of 3 years of experience with HCHB at a support or implementation level. Proven ability to work independently and manage complex technical issues. Strong problem-solving skills and a proactive approach to identifying and implementing improvements. Excellent communication skills for effective collaboration and user support. Self-motivated with the ability to manage tasks without extensive oversight. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
    $54k-74k yearly est. 4d ago
  • Application Support Analyst: II

    Kavaliro 4.2company rating

    Information technology/support technician job in Louisville, KY

    Kavaliro is seeking an Application Support Analyst II to support a client in Kentucky. Shift Requirements: Can be flexible but would need to work within 7am-6pm based on time zone. (On-call on weekends, will be shared amongst team of 7- Monitoring inbox) Remote: Travel is not a requirement but could be a possibility, not often. Preferred Skills: Must have at least 3 years of experience using HCHB on a support/implementation level. Must be able to hit the ground running, experience is more important than education. can manager themselves, self-starter. Not looking for a person who works in Data, this is a support job, Application Support Analyst Serves as a subject matter expert for Homecare Homebase (HCHB) and related clinical applications. This role is responsible for providing technical support, optimization of systems, processes, implementing system enhancements, and ensuring compliance with regulatory standards. The analyst collaborates across teams to maintain system integrity, improve operational efficiency, and support clinical staff through training and technical guidance. Application Support Analyst assist users of computer and mobile applications. They must be able to think creatively in order to implement improvements, and they may also be involved in installing new software and making updates. Software must be tested prior to being implemented and then re-tested periodically. Problems may be detected from areas where users have consistently reported problems, or when users are unable to complete certain tasks. These analysts may receive inquiries from clients through chat, email, or phone, so customer service skills are beneficial in this position. Application Support Analysts may also create frequently-asked-questions (FAQ) lists and troubleshooting guides to minimize the number of inquiries made. Problems and bugs that are reported should be researched, followed by resolutions, and problems should then continue to be monitored. These support analysts perform many tasks independently, but it's also important that they work well with others in technical positions to successfully obtain conclusions. The Application Support Analyst is responsible for: Assessing, coordinating, and reviewing all issues and impacts associated with applications support and business processes; Working independently on escalated issues; Proactively suggesting ways of improving system stability, availability, performance and reliability; Leading teams and projects to resolve complex technical issues; Protecting and insuring the stability of the operational systems as well as maintaining the integrity of the data they contain. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $50k-79k yearly est. 4d ago
  • Network Technician

    Smartpath Technologies

    Information technology/support technician job in Paducah, KY

    Must be located in western Kentucky - Senior Network Engineer (Level 2-3 Generalist) Western KY (Paducah/Calvert City) | Hybrid field + remote | Outcome-based & flexible SmartPath Technologies is hiring a sharp, steady IT engineer to help us scale standards and service. We're in rural Western Kentucky with a national client base. If you want work that matters and room to lead, keep reading. This is not a “hide in a closet and crank tickets” role. It's for someone who can handle real-world complexity without drama. You'll be trusted with things like: • Setting technical standards across clients (networks, identity, security). • Leading response when M365 gets noisy-breach, outage, weirdness. • Owning L2/L3 tickets end-to-end and leaving nothing half-done. • Turning fixes into repeatable SOPs and mentoring others up. We're a fit if you're the kind of person who: • Finishes the job even when it's messy. • Stays calm when pressure goes up. • Thinks in systems, not guesswork. • Wants a future lane into service leadership. Backgrounds that translate well: MSP, multi-site SMB, industrial/plant IT, automation-adjacent, healthcare/municipal, or any environment where uptime and judgment mattered. Comp is competitive for this region; flexibility, autonomy, and ownership are real here. To apply: message me with 1. the most complex environment you've owned, and 2. a pressure situation you led start-to-finish. If that's you, let's talk.
    $55k-77k yearly est. 4d ago
  • Information Technology Engineer

    Teceze

    Information technology/support technician job in Louisville, KY

    We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
    $70k-94k yearly est. 3d ago
  • IT Technician

    Blackhawk Coal Company 4.2company rating

    Information technology/support technician job in Hazard, KY

    Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support * Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). * Perform diagnostics and repairs on hardware and software issues to minimize downtime. * Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration * Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. * Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity * Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. * Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. * Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support * Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. * Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation * Receive, log, prioritize, and resolve helpdesk tickets. * Escalate advanced issues when required and provide clear communication on resolution timelines. * Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety * Provide onsite IT support at mining locations when remote resolution is not possible. * Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. * Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties * Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies * Strong customer-service mindset with the ability to support users under time-sensitive production conditions. * Self-directed with a high level of accountability for issue ownership and follow-through. * Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. * Strong problem-solving skills with the ability to diagnose issues under pressure. * Excellent written and verbal communication skills. * Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. * Commitment to safety and risk awareness while working in field locations. Qualifications and Experience * 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. * Experience with hardware diagnostics and repair. * Working knowledge of Microsoft Windows desktop and server operating systems. * Experience with Active Directory, group policy, and user administration. * Experience with remote access tools, ticketing systems, and endpoint management. * Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) * CompTIA A+, Network+, or Security+ * Cisco (CCNA or equivalent) * Microsoft (MCP, MCSA, or equivalent) * Experience with ruggedized IT equipment for industrial use Physical Demands * Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). * Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. * Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. * Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements * Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). * Travel may include underground or surface mine visits and preparation plant environments. * Overnight travel may be required depending on project length or troubleshooting needs. * Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment * Mix of office, shop, plant, and mine environments. * Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.
    $32k-62k yearly est. 49d ago
  • IT Lab Technician

    360Care

    Information technology/support technician job in Louisville, KY

    This position is responsible for all imaging and configuration of workstation computers and peripheral devices. Duties include managing the IT inventory of Company equipment. Responsibilities Process equipment requests and return requests in a timely manner meeting established SLAs. Images and configures user workstation computers using a KACE 2000 appliance. Installs and configures computer peripheral devices. Packages and ships equipment to remote users within 24 hours of ticket receipt. Utilizes ticketing system to process new/replacement equipment requests. Utilizes ticketing system to process equipment return requests. Maintains inventory of computer equipment, peripherals and accessory items in asset tracking software. Proactively notifies IT Manager of low inventory levels. Identifies, researches, and resolves technical problems. Communicates issues and troubleshoots recommendations for solutions to the Manager. Maintains the IT Lab in a clean and orderly fashion. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications 1+ years of industry knowledge and experience. Strong desire to excel and achieve results. Ability to work effectively independently and with senior management and other team members. Must be sensitive to deadlines and able to function in a fast pace environment. Ability to organize, multitask and complete work in a timely manner. Strong customer service skills required. Must be self-motivated and able to work individually with little supervision. Strong communication skills, both written and verbal. Must be able to lift and move packages up to 60 lbs We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. We are an equal opportunity employer.
    $32k-58k yearly est. Auto-Apply 60d+ ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology/support technician job in Louisville, KY

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-58k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    S&D Group

    Information technology/support technician job in Louisville, KY

    Job DescriptionDescription: S&D Group, an employee-owned company, is a holding & shared services company that owns several entities including a tool & die company, a manufacturing facility, and a real estate company. S&D Group is headquartered in Louisville, Ky. POSITION OVERVIEW: The IT Technician will play a key role in providing support for all areas of IT within the organization. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization, manage in-house computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. The IT Technician plays a critical role in supporting and maintaining the company's technology environment. This position provides hands-on assistance across desktops, servers, networking, telecom, security, and cloud systems, ensuring the availability, performance, and security of IT infrastructure. The IT Technician troubleshoots technical issues for end users, supports system maintenance and upgrades, and helps implement IT projects and initiatives in accordance with company goals, industry best practices, and regulatory requirements. Reporting to the IT Director, the Technician's primary responsibilities include monitoring, administering, and supporting the core services of the IT infrastructure as well as providing end user support. Responsibilities: Support the administration of the IT environment, including desktop, computing, storage, networking, telecom, security, and cloud technologies. Provide technical support, troubleshooting, and assistance to end users. Support the management of the Windows Server domain environment. Perform or coordinate system maintenance, upgrades, and general administration tasks. Provide support for the networking environment, including Ubiquiti wireless systems and Dell/Netgear switching. Proactively monitor antivirus systems, respond to alerts, and assist with measures to prevent recurring incidents. Contribute to maintaining the performance, uptime, and protection of IT systems and infrastructure. Assist in developing, documenting, and standardizing preventative maintenance routines to ensure system availability and performance. Coordinate with the Managed Service Provider (MSP) for overflow tasks and project work. Help maintain and improve network infrastructure, including structured cabling. Support the implementation of ongoing and upcoming IT projects and collaborate with third-party vendors. Utilize scripting languages such as PowerShell, VBA, or Python to automate tasks and improve processes. Perform additional duties as assigned, including hands-on support across IT areas and serving as a backup for critical functions. Stay current with emerging technologies and assist in the development and implementation of the company's IT strategy. Qualifications and Education Requirements: High school diploma or equivalent required Associate's degree in Information Technology, Computer Science, or related field required (certifications will be considered) Basic understanding of Windows desktop and server environments Familiarity with networking fundamentals (LAN/WAN, switches, routers, Wi-Fi) Knowledge of antivirus and endpoint protection concepts Ability to troubleshoot hardware and software issues Strong attention to detail and documentation skills Strong problem-solving and analytical skills Good interpersonal and customer service skills, including listening, speaking, writing, and presenting information clearly. Ability to work independently and as part of a team Willingness to learn new technologies and participate in IT projects Proficiency with Microsoft Office suite Ability to manage multiple projects concurrently Exposure to cloud services (Microsoft 365) preferred Basic scripting or automation experience (PowerShell, VBA, Python) a plus Manufacturing and/or ERP experience a plus. Requirements: Physical Requirements: Ability to sit at a computer for extended periods of time. Ability to stand; walk; use hands and fingers to handle, or feel objects, and use computer; reach with hands and arms. Ability to occasionally lift and/or move up to 50 pounds. Ability to use a ladder and/or powered lift to reach infrastructure in high areas. Ability to work 4 x 10 hour days Monday - Thursday
    $32k-58k yearly est. 2d ago
  • IT Operations Technician I

    Nucor Corporation 4.7company rating

    Information technology/support technician job in Ghent, KY

    Job Details Division: Nucor Business Technology Other Available Locations: N/A Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve. Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more. Basic Job Functions: Nucor Business Technology (NBT) is seeking qualified applicants for the position of IT Operations Technician I. This position is responsible for configuring, operating, and maintaining various systems while supporting internal IT partners at the local division. The IT Operations Technician will provide technical support to Nucor Steel Gallatin as required. Installing, configuring, testing, and supporting various business applications and infrastructure hardware (networking, computers, camera systems, wireless hand-held devices, etc.). This is a full-time, permanent position with the Nucor Business Technology team, and relocation to Ghent, KY is required. Responsibilites include but not limited to: Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations. Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition. Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications. Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, digital signage, servers, access control systems and network devices Create and support user account and group membership setups. Procure, setup, configure, distribute and troubleshooting of all mobile devices. Work on projects and perform other duties as assigned. Create and maintain documentation. Work a rotational on-call IT support schedule to include evenings and weekends as assigned. Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Minimum Qualifications: 1-year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers. IT related associate degree, or equivalent combination of experience and education will also be considered. Ability to travel as needed to support other divisions as well as working weekends/nights as needed. Preferred Qualifications: Experience installing, configuring, and troubleshooting MS Windows, Office 365 including mailbox setup, and other basic Windows applications. Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals. Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems and components such as cameras and badges. Experience with workstation imaging software and an MDM solution such as Intune Experience in a heavy industrial setting Customer support or helpdesk experience AZ-900 Certification Microsoft Intune fundamentals MD-102 Endpoint Administrator Associate certification PowerShell Experience Cloud Migration Experience Microsoft ADO Experience Agile Mindset Experience Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace
    $54k-76k yearly est. 7d ago
  • IT Service Desk Internship

    Heaven Hill Brands 4.6company rating

    Information technology/support technician job in Louisville, KY

    Job Description This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office. As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer. What the Role Is The Service Desk IT Internship provides hands-on experience in end-user support, IT troubleshooting, system administration fundamentals, and technology operations. This role directly contributes to ensuring high-quality service desk support across the organization and will help continue the work Kurt is providing in strengthening service desk processes, responsiveness, and user experience. You will assist with ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function. How You Will Spend Your Time? Service Desk & Ticketing Support Work through the IT ticketing system to conduct first-level troubleshooting for hardware, software, and user account issues. Continue supporting and enhancing service desk operations consistent with the work Kurt is currently providing, including improved responsiveness, documentation, and user guidance. Resolve Tier 1 tickets or escalate appropriately using established workflows and helpdesk resources. Hardware & Software Setup Install, configure, and test new workstations, printers, peripherals, and software applications. Assist with set up for new employees and ensure proper hardware deployment. User Lifecycle Support Assist with onboarding and offboarding tasks, including account creation, permissions, device configuration, and equipment collection. Support improvements to workflow efficiency and accuracy within these processes. Inventory Management & IT Tools Maintain IT inventory and reconcile accuracy against Intune and other asset management systems. Support Azure inventory projects and environment cleanup tasks. Participate in ticketing system refresh or enhancement projects. Reporting & Continuous Improvement Learn service desk reporting metrics and help identify opportunities for improved performance or user satisfaction. Suggest enhancements to processes, documentation, or infrastructure to strengthen the support function. Professional Development Prepare and present findings and recommendations to internal teams throughout the internship. Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings. Participate in developmental workshops, networking opportunities, and cross-functional exposure events. Who You Are... Required Skills and Experience: Currently a junior or senior pursuing a degree in Information Technology, Information Systems, Computer Science, MIS, or a related field. Familiarwith ticketing systems, Microsoft Office, Intune, Azure, and Active Directory. Strong communicationand customer service skills. Organized, detail-oriented, dependable, and able to manage multiple tasks. Interested in problem-solving, technology support, and improving user experience. Physical Requirements While performing duties of job, employee is occasionally required to: Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Lift and/or move up to 10 pounds. Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.
    $28k-37k yearly est. 6d ago
  • IT Technician

    Grace Health 4.0company rating

    Information technology/support technician job in Corbin, KY

    ESSENTIAL DUTIES AND RESPONSIBILITIES: • Installs variety of hardware and software packages • Installs and upgrade the systems with virus protection software, spyware, firewall protection software, etc. • Installs and maintains network computers, printers and other peripheral equipment • Installs, configures, monitors, and maintains servers and networking equipment • Uses command line tools and Windows Registry to monitor and troubleshoot systems • Performs OS and software updates as needed • Performs routine maintenance on computers as needed OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: • Grace Health recognizes that managing patient care is a team effort that involves clinical and nonclinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. • Team members must demonstrate excellent team communication and coordination to provide quality patient care. • Care coordination includes communicating with community organizations, health plans, facilities, and specialists. • Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. • Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. • Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. • All team members will be involved in the process of improving quality incomes. • Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. • Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: • Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel • Maintain good attendance (daily, meetings, and other assignment tasks) • Maintain timely documentation of all work assignments • Maintain patient confidentiality • Routinely keep supervisor informed about attendance and job assignments • Flexible in being able to multitask • Work effectively and at an efficient pace • Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: • Proficiency in Word, Excel, Power Point and Microsoft Outlook required • Excellent verbal and written communication skills and interpersonal skills • A+ and/or Network+ certification or equivalent required • Proficiency using command line tools and Windows Registry preferred • Knowledge of SQL databases preferred • Scripting/Programming knowledge preferred • Ability to self-manage, meet deadlines and be accountable • Demonstrate time management and organization skills • Excellent customer service, interpersonal, verbal and written communication skills • Strong problem solving skills and ability to learn and apply new technical knowledge • Ability to identify, analyze and troubleshoot a wide range of hardware, software, and network related problems encountered by healthcare providers • Knowledge of technologies, technical languages, browsers, platforms and applications. • Demonstrate sensitivity to, and respect for, a diverse population EDUCATION and/or EXPERIENCE: • Bachelor's Degree in a relevant field or equivalent and one or more industry certifications • One year of documented experience working in the Information Technology field, installing, implementing and/or troubleshooting computer systems Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $41k-58k yearly est. Auto-Apply 45d ago
  • IT Technician

    Pine Branch Mining, LLC

    Information technology/support technician job in Hazard, KY

    Job Description Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). Perform diagnostics and repairs on hardware and software issues to minimize downtime. Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation Receive, log, prioritize, and resolve helpdesk tickets. Escalate advanced issues when required and provide clear communication on resolution timelines. Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety Provide onsite IT support at mining locations when remote resolution is not possible. Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies Strong customer-service mindset with the ability to support users under time-sensitive production conditions. Self-directed with a high level of accountability for issue ownership and follow-through. Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. Strong problem-solving skills with the ability to diagnose issues under pressure. Excellent written and verbal communication skills. Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. Commitment to safety and risk awareness while working in field locations. Qualifications and Experience 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. Experience with hardware diagnostics and repair. Working knowledge of Microsoft Windows desktop and server operating systems. Experience with Active Directory, group policy, and user administration. Experience with remote access tools, ticketing systems, and endpoint management. Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) CompTIA A+, Network+, or Security+ Cisco (CCNA or equivalent) Microsoft (MCP, MCSA, or equivalent) Experience with ruggedized IT equipment for industrial use Physical Demands Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). Travel may include underground or surface mine visits and preparation plant environments. Overnight travel may be required depending on project length or troubleshooting needs. Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment Mix of office, shop, plant, and mine environments. Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.
    $32k-59k yearly est. 19d ago
  • IT Support Specialist

    Mann Lake Ltd. 4.1company rating

    Information technology/support technician job in Clarkson, KY

    Mann Lake Bee & Ag is a leading manufacturing company with operations across multiple states, committed to maintaining the highest standards of safety and employee satisfaction. We are dedicated to fostering a safe, healthy, and productive work environment. We are seeking a versatile and dedicated professional to join our Information Technology team as a IT Support Specialist at our Hackensack, MN location. JOB POSITION - IT Support Specialist Clarkson, KY Hourly: $20 - $23 Schedule: Monday - Friday 8am - 4:30pm POSITION DESCRIPTION The IT Support Specialist is responsible for installing and maintaining technical systems and troubleshooting common issues related to Internet connectivity, hardware and software, operating systems, and data security management. This role will handle helpdesk tickets that come in via email or phone calls daily and work on projects assigned by the IT Manager. Essential Duties Include Provide frontline support for end-user hardware, software, and connectivity issues, including Windows 11 systems for all MannLake locations. Collaborate with team members on tickets, projects, and tasks. Troubleshoot and resolve issues related to Microsoft 365, including Outlook, Teams, SharePoint, and OneDrive. Support and maintain access and performance for virtual servers, including basic provisioning and monitoring. Assist in configuring, maintaining, and troubleshooting network infrastructure components such as switches, routers, wireless access points, and firewalls. Deploy and support Windows 11 workstations, ensuring compliance with company security and software standards. Ensure all employee onboarding and offboarding tasks are completed on time. Set up common user configurations for NetSuite and other MannLake applications as needed. Monitor and escalate network or server performance issues to IT Manager Document processes, common solutions, and contribute to the IT knowledge base. Effectively communicate updates on high-priority projects and tasks to the IT Manager. Some travel might be required & after hours as needed Education, Experience & Skills 2 year degree or technical school certification in relevant coursework , or progressive computer experience with equivalent knowledge and skills required. 5+ years in a technical field with computer industry experience. Experience in project planning a plus. Strong written and oral communication skills. Demonstrate ability to perform mental tasks such as making decisions, learning, thinking rationally and exercising good judgement. Physical requirements Ability to operate a keyboard and telephone. Mobility within the work facility. Prolonged periods of standing, bending, reaching and kneeling is required. Ability to lift up to 50 pounds. Benefits Medical, Dental, Vision and many other voluntary benefits HSA (health saving account) with company contribution Company paid Life & Long-term disability insurance 401k with company match Paid time off & Paid holidays NOTE: Mann Lake LTD is an equal opportunity employer and does not engage in employment discrimination based on race, color, age, sex, religion, disability, ethnicity, national origin, marital status, protected veteran status or any other legally protected classification or status
    $20-23 hourly Auto-Apply 7d ago
  • Information Technology Specialist

    Brighton Center Inc. 3.5company rating

    Information technology/support technician job in Newport, KY

    Job Description Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization. Job Responsibilities: Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications. Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed. Onboard/offboard users (accounts, equipment, access) following security and HR procedures. Create clear knowledge base articles and end user guides. Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages. Manage device compliance, patching, and configuration baselines; monitor health and performance. Support printers/MFPs and peripheral devices. Maintain Brighton Center's Intranet site. Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks. Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection). Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol. Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices. Track hardware/software assets, warranties, and lifecycle plans. Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data. Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training. Surface opportunities to streamline workflows and improve reliability. Requirements: Bachelor's degree in Information Technology or equivalent education or experience. 3+ years in IT support or systems administration within a multi site environment. Proficiency with Windows endpoints, Microsoft 365, networking, and information security. Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines. Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations. Ability to work on-site daily at our offices in Newport, KY. What we offer: Competitive Medical/Dental/Vision Benefits Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option Generous Vacation and Sick Leave 11.5 Paid Holidays Childcare Discount Agency Life and Long-Term Disability Insurance Professional Development Education Awards This is an Exempt position with a salary range of $55,000 - $61,000. If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency! We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class. DRUGFREE WORKPLACE Keyword Search Options (IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)
    $55k-61k yearly 5d ago
  • Desktop Support Technician

    Quantam

    Information technology/support technician job in Sandy Hook, KY

    Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. Candidates must be able to work fully onsite at our client's correctional complex in Sandy Hook, KY. Candidates must be able to pass a background screening and extensive drug test prior to starting, if selected. A valid driver's license is required for this position. Job Description: We are seeking a knowledgeable Desktop Support Technician with a high aptitude for customer service. Candidates must have minimum of one to two years of experience in a Desktop Support or similar role. This must include installation, troubleshooting, and repair of devices in a windows-based environment. Along with desktop duties, the selected candidate may be required to assist with security cameras, servers, and network switches. This position will provide desktop support for approximately 275 devices and support our client's staff within the correctional complex but will also interact or be among prison inmates as they are used for work detail. Qualified candidates must maintain a valid driver's license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time. The candidate must be able to pass a background screening and extensive drug test prior to starting. Our client holds training that can last up to two to three weeks. This training teaches the selected candidate how to work, adapt, and conduct themselves in a prison atmosphere.
    $33k-43k yearly est. 4d ago

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