Information technology/support technician jobs in La Vergne, TN

This is an on-site in person position; candidates must be able to commute or willing to relocate to the area. Salary: $50,000.00 - $70,000.00 per year Ariento, Inc. is seeking multiple Support Technicians to join our newly established Nashville team! Technicians provide enterprise-level assistance to our customers, diagnose, and troubleshoot technical issues, answer queries and provide solutions. Key Responsibilities Provide technical support via phone, emails, chat and text using Zendesk ticket platform Serve as the first point of contact for customers seeking assistance Responsible providing accurate and professional resolution on all supported issues promptly, within SLAs Systematically troubleshoot technical issues to narrow down cause and provide solutions Explain technical issues/concepts to non-technical customers Escalate problems as needed or when required Serve as subject matter expert for Ariento's products and services and advise customers when they have questions or recommendations is warranted Record, track, and document the helpdesk ticket problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution Ask customer targeted questions to quickly understand the root of the problem Prioritize and manage several open issues at one time Follow up with clients to their issues are fully resolved after troubleshooting Provide excellent customer service as measured by NPS and CSAT Provide input for the product team on the development of new product features Document knowledge base articles to ensure repeatable best practice support efforts Work with end users and vendors to resolve issues. Contribute knowledge of trending and/or major issues. Participate in cross training sessions, both leading and learning. Accurately and efficiently document support issues and resolutions in the ticketing system. Contribute to conversations with the leadership team around process development/improvement for support strategies. Other duties as assigned. Required Qualifications Associates or bachelor's degree in IT related field or equivalent combination of related education, training, and experience 1 year of Help Desk experience (Preferred) Ability to commute to the Franklin, TN office. Ability to systematically diagnose and troubleshoot technical problems Excellent oral and written communication skills Strong attention to detail Strong customer service skills and experience in customer service type job Preferred Skills & Certifications Experience with Microsoft 365 administration Job Type: Full-time Work Location: In-person in the Franklin, TN office. Benefits: 401(k) Paid time off Health insurance Optional Dental and Vision insurance Compensation Package: Profit sharing Annual pay

We are seeking skilled NVIDIA Server Support Technicians to install, configure, maintain, and troubleshoot NVIDIA servers and related hardware in a fast-paced data center environment. Key Responsibilities: Install, configure, and deploy NVIDIA servers for optimal performance and scalability. Perform maintenance and firmware updates on NVIDIA GB200 servers. Troubleshoot and resolve server hardware/software issues to minimize downtime. Monitor and optimize server performance and stability. Apply system updates, patches, and drivers as needed. Assist with server integration and data center operations, including rack setup and cabling. Maintain documentation on configurations, maintenance, and issue resolution. Collaborate with IT and network teams to ensure seamless operations. Required Qualifications: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proven experience supporting NVIDIA or similar high-performance server hardware. Strong understanding of server components, OS (Linux/Windows), and networking (TCP/IP, DNS, DHCP). Experience with server virtualization and data center operations. Excellent troubleshooting, problem-solving, and communication skills. Preferred Qualifications: Experience with NVIDIA GPUs, CUDA, or high-performance computing environments. Knowledge of IPMI, iLO, or similar management frameworks. Certifications such as CompTIA A+, CCNA, or equivalent. Familiarity with AWS, Azure, or Google Cloud integration.

About the Company Our customer is seeking skilled NVIDIA server support technicians to join its team. About the Role You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Responsibilities Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Qualifications Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Required Skills Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure.

This is a 3 month contract opportunity with a leading global organization based in Atlanta, GA. There is potential to extend. Candidates have the opportunity to work from home 2 days per week! Successful candidates have a high level of initiative and thrive in a fast paced, enterprise environment. REQUIRED SKILLS: Associate's or Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or a related field. 1-3 years of experience (internships or part-time roles acceptable) in IT operations, procurement, inventory control, or asset lifecycle management. Basic understanding of IT hardware and software lifecycles, including procurement, deployment, maintenance, and retirement. PREFERRED SKILLS: CompTIA A+ or IT Fundamentals+ (for hardware/software foundations). ITIL Foundation certification. ServiceNow Certified System Administrator (CSA) or basic platform training. SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent. Must be authorized to work in the US. Sponsorships are not available. Details

Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities * Provide first-line technical support via phone, ticketing system, email, and in-person assistance * Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals * Support and troubleshoot hardware, software, network, and printer issues * Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more * Install, terminate, and test network cabling throughout facilities * Maintain Active Directory accounts, group memberships, password resets, and workstation joins * Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA * Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing * Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) * Use PowerShell, Terminal, or Command Line for routine tasks * Support in-car systems, MDTs, patrol workstations, and shared kiosks * Assist with mobile device management (iOS/Android), device enrollment, and security policies * Maintain compliance with CJIS Security Policy for handling Criminal Justice Information * Log work performed, update documentation, and follow helpdesk best practices * Assist with inventory management, hardware lifecycle, and preventative maintenance * Visit Sheriff's Office and county sites to provide onsite technical support * Participate in on-call rotation or after-hours support when needed Minimum Qualifications * Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field * One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting * Equivalent education/experience combinations may be considered * Valid Tennessee driver's license required * Ability to work scheduled hours, site visits, and on-call rotations

Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job is in a store/retail environment. Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of WorkThis is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

Job Description Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

Job Title: IT Support Technician Department: Information Technology Reports To: Director of IT Employment Type: Full-Time The IT Support Technician plays a key role in supporting the daily technology operations of the Southall Farm & Inn. This position provides technical assistance to staff, resolves guest-facing technology issues, maintains essential systems, and ensures a smooth and secure IT environment that enhances both operational efficiency and guest satisfaction. Key Responsibilities Technical Support & Troubleshooting Provide Level 1 2 support for hardware, software, network, and system issues. Respond to IT service requests from staff and assist guests with connectivity issues (Wi-Fi, and smart-room tech). Install, configure, and maintain computers, printers, POS stations, PMS, Hotel Operating Systems, VoIP phones, and mobile devices, etc. Timely support, troubleshooting and escalation of IT/AV issues to full resolution including: TV, Sound and Lighting Systems Cable Management for internal and guest facing areas Installing and decommissioning of hardware including switches, TVs, internal hardware, wireless APs, and others deemed necessary by immediate supervisor Collaborative meeting room equipment including touch screen monitors, microphones, speakerphones, projection, and other audio-visual equipment IT Hardware PCs, laptops, terminals, phones and tablets Internal business applications including Microsoft Office Suite, Microsoft Outlook and related applications Responsible for smooth functioning and co-ordination of?vendors?for Guest Internet,?Property Management Systems-PMS, Point of Sale -POS, IPTV, Telephone systems and other software vendors Hospitality Systems Management Support and maintain hospitality-specific software such as Property Management Systems (PMS), Point-of-Sale (POS), reservation platforms, keycard systems, digital signage, and others as deemed necessary by your immediate supervisor. Monitor system performance and report/push updates as needed to reduce downtime. Network & Infrastructure Support Assist with the maintenance and monitoring of the property's network, including guest and staff Wi-Fi, switches, and access points. Ensure that all networking equipment is operational and optimized for high-volume hospitality environments. Security & Compliance Follow security protocols to protect guest data and hotel systems. Assist with user account management, device security, and access controls. Report security incidents or vulnerabilities promptly. Operational Support Document troubleshooting steps and maintain accurate asset inventories. Coordinate with vendors and service providers for repairs, upgrades, or installations. Support IT-related aspects of events, conferences, and banquets when needed. Qualifications 1 3 years of IT support experience; hospitality industry experience preferred. Strong understanding of Windows, MacOS, networking fundamentals, and common office applications. Familiarity with hospitality systems (PMS, POS, keycard systems, etc.) is a must. Solid customer service skills; ability to communicate technical information clearly to non-technical users. Must know the Network fundamentals, general network setup and device configuration (e.g., TCP/IP, DNS, DHCP) Ability to multitask in a fast-paced environment and respond promptly to issues. Education Degree or diploma in Information Technology field highly preferred Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations. Applicable certifications preferred: Security+, Network+, Project+, A+, Cloud+, CCNA Working Conditions On-site role with regular interaction with hotel staff and guests. May require evening, weekend, or on-call shifts depending on operational needs. Position may require offsite support for Southall enterprise properties. Ability to lift and move equipment (up to ~50 lbs). About the Role This position is essential to maintaining a seamless guest experience, supporting front- and back-of-house systems that allow hotel operations to run efficiently. The ideal candidate is tech-savvy, reliable, and customer-oriented. Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Join our dynamic team in an IT Help Desk Support position and gain valuable experience while helping our clients navigate the ever-evolving work of IT. If you are enthusiastic about technology, have a passion for customer service, and desire to grow in the field of IT support, apply today and become a vital part of our team! Vital IT Network Systems (VINS) is a leading Managed Service Provider (MSP) dedicated to delivering top-tier IT solutions and network services to a diverse client base. We are committed to providing exceptional support and maintaining the highest standards of network performance and security. Key Responsibilities will include: Technical Support: Provide advanced technical support to clients, addressing complex hardware and software issues, network configurations and system integration. Troubleshooting: Diagnose and resolve escalated IT issues, applying analytical problem-solving skills to identify root causes and implement solutions. Client Communication: Maintain clear and effective communication with clients, explain technical concepts in non-technical language and provide regular updates on issue resolution progress. Documentation: Keep comprehensive records of technical issues, resolutions, and configurations to facilitate future troubleshooting and reporting. System Maintenance: Assist in the maintenance and monitoring of client systems, ensuring they operate smoothly and proactively identify potential problems. Collaboration: work with other team members to escalate and delegate tasks and foster a cooperative work environment. Technical Expertise: Stay up-to-date on industry best practices and emerging technologies in order to provide cutting-edge solutions and recommendations to clients. Provide onsite local client support as needed Other related duties as assigned Our ideal future team member will have: Bachelor's degree in Computer Science, Information Technology or related field (preferred) Possess CompTIA A+, Network+, or Microsoft Certified Professional (MCP) certification Prior experience in a similar technical support role, preferably with an MSP, in a fast-paced, dynamic environment with changing priorities. Strong working knowledge of Windows and Linux operating systems, hardware, networking and virtualization technologies Exceptional troubleshooting, problem solving, communication and customer service skills Must be available to participate in an on-call rotation for after hours (night and weekend) client support Must have reliable transportation and insurable driving record Additional Information: Full Time - Hybrid Role (3 days in office) We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401 (k). All applicants must consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. We are an Equal Opportunity Employer.

Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint.

Job Description The IT Specialist is responsible for providing technical support, maintaining organizational computer systems, and ensuring the efficient and secure operation of IT infrastructure. This role serves as a key resource for end-user support, troubleshooting hardware and software issues, and assisting with system upgrades, network management, and cybersecurity initiatives. Key Responsibilities Technical Support & Troubleshooting Provide timely technical assistance to employees in person, via phone, email, or remote access. Diagnose and resolve hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Manage and track support tickets, ensuring prompt follow-up and resolution. Systems & Network Administration Assist in administering and maintaining servers, networks, and cloud-based systems. Perform system updates, patches, and routine maintenance. Monitor network performance and troubleshoot connectivity or security issues. Support user account administration, permissions, and access controls. Cybersecurity & Compliance Implement security best practices, including antivirus management, system monitoring, and vulnerability mitigation. Assist in enforcing cybersecurity policies and procedures. Support data backup, disaster recovery processes, and business continuity plans. Technology Deployment & Asset Management Prepare and deploy new hardware and software for employees. Maintain accurate inventory of IT assets, software licenses, and equipment lifecycle. Coordinate with vendors for equipment purchases, repairs, and warranty services. Documentation & Training Create and maintain documentation for systems, processes, and troubleshooting workflows. Provide basic IT training to employees on tools, systems, and security awareness. Support technology-related onboarding for new employees. Qualifications Education & Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of IT support or help desk experience (or equivalent combination of training and experience). Technical Skills Proficiency with Windows and/or mac OS operating systems. Knowledge of Microsoft 365, Active Directory, and basic network administration. Familiarity with cloud services, VPNs, and remote support tools. Understanding of cybersecurity fundamentals. Soft Skills Strong problem-solving and critical-thinking abilities. Excellent communication and customer service skills. Ability to multitask, prioritize, and work independently or as part of a team. Strong attention to detail and documentation. Work Environment & Physical Requirements Ability to lift up to 30 lbs for equipment setup. Occasional travel to support remote facilities may be required. Position may require after-hours or on-call support during emergencies or system upgrades. Powered by ExactHire:189831

Insight Global is seeking a skilled PC Technician for a contract opportunity with possibility of extension. This individual will join a small PC team, working closely with one other team member to provide hands-on support across a variety of tasks, including but not limited to: * Imaging PCs and preparing them for new hires * Personalizing user profiles and assisting with account setups * Packaging and shipping equipment * Performing device wipes during offboarding * Managing IT assets and inventory The ideal candidate is adaptable, flexible, and comfortable stepping in to support all areas of IT as needed. This is a great opportunity for someone who enjoys a dynamic environment and being a go-to resource for technical support. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements * 1+ years in a PC Tech or Tier 1 support role * Hands-on experience with imaging, user setup, and asset tracking * Familiar with Windows OS, Office, and Active Directory * Experience in a larger, enterprise environment

BIG BENEFITS OF WORKING AT THE MINT: Weekly Pay $43,888- $50,000 DOE Competitive Medical, Dental, and Vision Benefits Fully paid Company Life Insurance 401K with Company Match FSA/HSA We have BIG FUN! JOB RESPONSIBILITIES: Responsible for deployment of all new PC hardware, printers, and desktop application software. Installs and supports productivity tools including but not limited to Microsoft Office, Sage MAS90, etc. Maintain ticketing system Supports phone system and cell phones. Takes initiative to develop and implement solutions to problems that result in a more efficient and cost-effective systems and/or procedures. Maintains a spare parts inventory to facilitate timely repair of systems and infrastructures. Provides consultation to users in the selection of appropriate PC and/or printer hardware for their specific application needs. Complies with all policies and procedures, rules, and regulations. Performs other duties as required. Report daily to Level 2 support for daily assignments. MINIMUM QUALIFICATIONS: Must have a minimum of an Associate Degree in Information Technology, MIS or equivalent from an accredited college or university. Bachelor's Degree preferred but not required. In lieu of degree, 4+ years of relevant experience will be considered. Industry certifications preferred but not required. Work is generally performed in an office and gaming setting with exposure to second-hand smoke and a high noise level. Evening and/or weekend work may be required. Extended hours and irregular shifts may be required. EDUCATION AND EXPERIENCE: Knowledge of computer science and the methods, techniques, practices, and procedures utilized in computer programming. Knowledge of the capabilities and limitations of hardware. Knowledge of information systems, technologies, and applications. Knowledge in basic operation/support of VOIP Phone systems. Knowledge in the supporting Point of Sale systems. Knowledge in all phases of PC hardware setup, configuration, and routine support. Knowledge in all phases of desktop system troubleshooting, repair, and problem remediation. Must be proficient in basic systems support of Microsoft Windows 2008, 2012 and 2016 Server Operating Systems. Must be proficient in the setup and administration of Office 365 Administration. Must be proficient in support, update and administration of Microsoft desktop operating systems including XP, Windows 7, and Windows 10. Knowledge in use of various virus control software applications, i.e., MalwareBytes and email filter. Knowledge in supporting data communications infrastructures and related hardware/software. Ability to communicate effectively both verbally and in writing. Ability to analyze situations and adopt appropriate courses of action. Ability to work independently and efficiently under stressful conditions, make solid decisions, and exercise independent judgment. Ability to isolate system problems quickly and take proper corrective action. Ability to understand and translate technical terminology and reports into a clear and logical format. Skill in presenting and explaining technical information to others. Skill in reviewing and interpreting complex technical documents, manual, journals, and instructions. Skill in system troubleshooting and problem-solving. Adhere to additional training as required. The Mint Gaming Hall an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law

Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description • As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level

Job Description Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities Provide first-line technical support via phone, ticketing system, email, and in-person assistance Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals Support and troubleshoot hardware, software, network, and printer issues Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more Install, terminate, and test network cabling throughout facilities Maintain Active Directory accounts, group memberships, password resets, and workstation joins Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) Use PowerShell, Terminal, or Command Line for routine tasks Support in-car systems, MDTs, patrol workstations, and shared kiosks Assist with mobile device management (iOS/Android), device enrollment, and security policies Maintain compliance with CJIS Security Policy for handling Criminal Justice Information Log work performed, update documentation, and follow helpdesk best practices Assist with inventory management, hardware lifecycle, and preventative maintenance Visit Sheriff's Office and county sites to provide onsite technical support Participate in on-call rotation or after-hours support when needed Minimum Qualifications Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting Equivalent education/experience combinations may be considered Valid Tennessee driver's license required Ability to work scheduled hours, site visits, and on-call rotations

Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Consider it Done (CID) Specialists are a critical part of our Operations team. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn. Responsibilities: Answering phones promptly, and directing incoming calls of prospective guests, in-house guests, vendors, team members, third parties and travel agents. Responsible for providing quick, personalized and proactive service that exceeds guest expectations. Understanding what action to take when an emergency call is required; monitoring automated systems including fire alarms, telephone equipment, etc.; full awareness of health, safety, fire, and bomb-threat procedures. This role acts as a go-to problem solver handling requests, resolving issues and coordinating with internal departments to ensure guests enjoy a seamless stay. Communicating with guests via chat, email, or phone, providing our guests with a 5-star experience and utilizing hotel systems to initiate service requests and ensure prompt follow-up. Booking Reservations for guests that will include accommodations, dining, transportation, spa and activities while maintaining the Southall standards. Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system. Maintain and clearly communicate appropriate, site-specific knowledge regarding all resort dining outlets, spa, activities, events and room accommodations as part of the selling process. Daily tasks include, but are not limited to: Ensuring guest profiles and reservation details are complete. Charging deposits, cancelling reservations, entering amenities as needed. Identifying VIP guests and maintaining confidentiality for each guest. Communicate guest needs to housekeeping, maintenance, front desk, In Room dining and other departments. Follow up to confirm guest satisfaction after requests or incidents. Provide recommendations, directions and assistance with hotel services and local attractions. Track and document request to ensure timely completion. Answer In room Dining calls and take orders with accuracy, attention to detail and warm hospitality. Confirm dietary restrictions, special requests and delivery times to ensure accuracy. Input orders in the POS system and communicate with kitchen and service teams. Ensure room service standards and timing guidelines are followed. Maintain knowledge of hotel policies, features and emergency procedures Complete a thorough two-week training program and participate in monthly training sessions; being receptive to positive & constructive feedback designed to encourage growth and success. Meet or exceed monthly team and individual goals. Act as the point-of-contact for each guest, handling questions and concerns in a manner which promotes positive outcomes. Be aware of any promotional rates / packages. Skills and Experience: 1+ years of customer service or sales experience in a luxury hotel or resort environment preferred. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to listen, speak and write English to ascertain and respond to client needs. Must be able to work evenings, weekends and holidays . Education & Requirements: High School degree or equivalent Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. Maintain and support PC, server, and network infrastructure. Provide responsive, customer-focused technical support to team members company-wide. Support telecom systems, hardware, and software requests. Handle user setup, access control, and account management. Respond to system outages and implement long-term solutions. Evaluate and recommend new technologies to improve company efficiency. What we're looking for: Associate's degree or higher in CS, Information Technology or related field required. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. 5+ years managing Wintel-based server-class hardware. 8+ years working with Wintel clients and Microsoft Office applications. Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. Familiarity with AI tools like Microsoft Copilot a plus. Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. Excellent communication skills - both written and verbal. A collaborative, service-oriented mindset. Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? Competitive compensation package Full Benefits: Medical, Vision, Dental, and more! Paid Time Off 401(k) matching Opportunity to get in with an industry leading organization Team-oriented culture