Information Technology/Support Technician jobs in Lakewood, WA

This is an on-site role in Redmond. Pay Range: $30/hr - $32/hr Job Responsibilities: Incident and Problem Management: Triaging, working, and resolving incidents according to SLAs Identifying recurring incidents and finding root cause solutions or escalating to the appropriate team Maintaining and updating an internal and external database of documented solutions User Support: Providing in-person and remote assistance with hardware and software according to SLAs Use Azure AD and Intune to manage user accounts, desktops, and laptops Datacenter / Server Room Support: Monitoring server and device health for hardware on-premises (RTC- 4/RTC-5) and hosted in MLS labs Responding to datacenter and on-premises locations to upgrade or replace hardware Providing onsite and MLS lab support for patching, reboots, warranty service, and incident response Basic troubleshooting and hardware support for servers, devkits, and remote user PCs in shared facilities Collaborating with MLS & XGS in the performance of the above duties in their shared spaces Monitor and track IT hardware and software assets for the Game Studio: Manage asset database entries for equipment, fixed assets, and licensed software inventories Ensure all fixed assets are in good working condition Maintain inventory levels to prevent shortages Track assets and reconcile with the accounting system Ability to pick up and move IT hardware weighing up to 40 pounds Desired Skills: Ability to manage and track IT assets with asset management system and processes Experience with Jira Service Management or similar tools for managing IT tickets Strong communication skills for interacting with users The target hiring compensation range for this role is $30/hr - $32/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include: ***************************************** About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. You will want to read this fine print. Part of our mission is to take care of you, so we offer the best benefits. Unlike other staffing companies, we provide talent with the same benefits that our CEO gets. This includes: A choice of three major medical plans (including vision coverage) plus dental insurance Paid sick leave for all hourly talent in the U.S. and Canada 401(k) with a match and immediate vesting Exclusive employee discounts through Promo Code: Aquent Access to hundreds of professional development courses through Aquent Gymnasium And much more

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. Who We Are Independent for 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. The IT Support department provides all aspects of support to local and remote users. We also control all local infrastructure and building conferencing and security systems. We are looking to add one full-time intern to our team. As part of this team, you will have very diverse duties and responsibilities. Our IT Support Internship Provides You * Challenging IT projects with practical on the job experience * IT audit processing experience * Experience working with Milliman IT professionals * Attendance at professional staff meetings and department meetings * On-the-job mentorship from experienced IT professionals * Competitive pay * Prospect of securing a full-time position with Milliman Job Responsibilities * Provides Helpdesk support for comprehensive end-user systems. End-user systems include but are not limited to hardware, software, networking, and telecommunications. Support includes research, troubleshooting, testing, analyzing, and communicating clearly and kindly to the end-user * Prioritize tickets based on urgency and/or priority with the information given * Completes thorough research and exhausts all possible resources when investigating an issue * Physically installs and configures new hardware, software, and systems * Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs * Provide orientation and guidance to users on how to operate new software and computer equipment * Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces. Must be able to climb stairs, balance, stoop, kneel, crouch, or crawl * Creates, updates, and reviews documentation. Responsible for contributing to IT knowledge base * Perform work on-site in the Milliman Seattle office located in Seattle, Washington Minimum requirements * Knowledge in Windows Operating Systems * Microsoft Windows 10/11 and Office 365 Suite * Hands-on hardware (desktop, laptop, printer, conferencing equipment, mobile devices) troubleshooting * Updating software and windows * Basic TCP/IP networking * Physical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum) * Candidate must currently be pursuing a bachelor's or master's degree Competencies and Behaviors that Support Success in this Role * Self-management Capabilities - Takes initiative to do what needs to be done with little to no guidance; Continuously works on improving own knowledge, skills, and attitudes; Exhibits a high sense of worth for self, others, and the organization; displays a positive, optimistic attitude towards challenges and problems * Problem Solving Expertise - Clearly isolates and defines problems, taking steps to resolve them before they become larger and more critical; Asks others for their opinions, suggestions, and ideas; Maintains a proper sense of balance of the perspectives and agendas of others * Planning Skills - Uses time effectively - works at a high level of energy on high priority items; Monitors important details rather than trivial ones; Plan weekly and daily actions; and thinks systematically - considers overall system and how to improve it * Influencing Capabilities - Communicates clearly both orally and in writing; Pleasant and willing to provide end-user support; establishes and maintains continuous, positive, cooperative communication with functions, organizational units, and customers; Informs team members about new knowledge, methods, technologies, and other developments The Team Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issues-from assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted, comprehensive set of cost guidelines in the industry. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Schedule Candidates must be able to work in the Seattle, Washington office. This is a full-time internship, which allows up to 37.5 hours per week. This position is from July through August with the opportunity to extend based on performance. The expected application deadline for this job is September 18, 2025. Compensation The hourly range for this role is $23 - $39, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc. This is a fulltime, non-exempt overtime eligible role; overtime eligible after 40 hours of work. Benefits: We offer competitive benefits which include the following based on plan eligibility: * Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges. * 401(k) Plan - When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions. * Paid Time Off (PTO) - Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked. * Transportation - Pre-tax savings for eligible transit and parking expenses. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-CS1 #LI-ONSITE

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

***Part-Time opportunity. Applicant must be currently enrolled in Information Technology related program at a college or university. The Energy Authority is a public power-owned, nonprofit corporation with offices in Jacksonville, Florida, and Bellevue (Seattle), Washington. TEA provides public power utilities with access to advanced resources and technology systems so they can respond competitively in the changing energy markets. Through partnership with TEA, utilities benefit from an experienced organization that is singularly focused on deriving the maximum value of their assets from the market. TEA Values TEA employees share a common sense of purpose. When TEA accomplishes its mission, the result is improved quality of life for the citizens and businesses of the communities our clients serve. TEA employees exceed the expectations of those they serve, deliver services with the highest standards of fair, honest, and ethical behavior, set the standard for service and expertise in our industry, embody a spirit of collaboration, and embrace TEA's founding entrepreneurial spirit by seizing opportunities to deliver value. If you are self-motivated, driven to deliver excellence, and passionate about your career, TEA is the perfect place for you. It's YOUR Future. It's OUR Future. SUMMARY The Systems Support Specialist's role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization's IT systems in support of the core organization functions. This individual will apply proven communication and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of the organization's investments. ***Part-Time opportunity. Applicant must be currently enrolled in Information Technology related program at a college or university. ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned. Customer Service: Provides basic end-user training on systems and software Develop a working knowledge of the organization and the company's key functional processes and resources. Systems Support: Recommends the purchase of desktop hardware, software, and accessories Inspects, installs, upgrades, configures, and tests new and existing hardware and software systems Performs equipment installations and relocations Implements the electronic storage policy, including recorded voice logs, system backup tapes, and offsite storage Ensures that process documentation exists for all routine and troubleshooting duties Troubleshooting & Ticket Resolution: Ensures timely assessment, resolution, documentation, and communications with end users of issues in the support tracking system Troubleshoots, repairs, and works with equipment and software manufacturers to resolve problems on systems including, but not limited to: workstations, computer networks, printers, telephone equipment, videoconferencing systems, data feeds and application software Maintains electronic trouble ticket log Team Duties: Assists other IT staff, as required, with general system support throughout the organization Be available to perform on-call duty, as needed Assists in departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education COMPENSATION Competitive base salary ranges based on role, level, and location: $20.51-27.75/Hour. EDUCATION and/or EXPERIENCE Must be currently enrolled in Information Technology related program at a college or university. Associate's degree in a related area is desired, combined with 1-2 years of experience in the field or in a related area, or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Appropriate Microsoft certification highly desired.

Job Description About the Company Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We're looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere . About the Role We are seeking a skilled and customer-oriented IT Support Specialist to provide technical assistance to end-users and ensure the smooth operation of our computer systems, hardware, and software. This role involves troubleshooting issues, installing and maintaining IT equipment, and delivering timely solutions to employees' technical problems. Location. This role is office-based at our Bellevue, Washington office. What You'll Do (Key Responsibilities) Respond to user inquiries and support requests via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues in a timely manner. Set up and configure new desktops, laptops, mobile devices, printers, and peripherals. Provide support for operating systems (Windows, mac OS, Linux) and common productivity applications (Microsoft 365, Google Workspace, etc.). Install, configure, and update software applications and security tools. Manage user accounts and permissions in Active Directory, Exchange, and other systems. Monitor IT systems and escalate critical issues to senior technical staff when necessary. Maintain documentation of support processes, known issues, and IT inventory. Assist with onboarding and offboarding procedures, including device setup and access management. Participate in IT projects, upgrades, and rollouts as needed. Required Qualifications Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 1–3 years of experience in IT support, help desk, or technical support roles. Solid knowledge of Windows and mac OS environments, networking basics, and troubleshooting methodologies. Excellent communication and interpersonal skills. Strong analytical and problem-solving ability. Preferred Qualifications: Experience with ticketing systems such as Jira, ServiceNow, or Zendesk. Familiarity with cloud platforms (e.g., Microsoft Azure, Google Cloud). CompTIA A+, Network+, or similar certifications. Knowledge of cybersecurity best practices. Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. #LI-LL1 #LI-Onsite Compensation$72,000—$90,000 USD You're a Great Fit if You're A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

You've Come to the Right Place. Evergreen Fire and Security provides life safety and security solutions for government entities and corporations. With our dedicated management and technical team led by senior leadership whose core philosophy is consistently to deliver world-class service, we provide engineered design, installation, and maintenance of custom low-voltage systems for a diverse customer base located across the United States and abroad. The Junior Systems Administrator assists the overall department goals of the Engineering Department to include administrative, technical, and logistical tasks. This position works under the general supervision of the Senior Project Engineer and assists in completion of tasks involved in system design, system support, technical solutions, estimates, document flow, project meetings, submittals, quality control, and submittals/opportunity tracking. The Role Assist in the design and implementation of low voltage security systems, ensuring adherence to project specifications and standards. Provide technical support and solutions for ongoing projects, troubleshooting issues as they arise under the guidance of the Senior Project Engineer. Collaborate with the Senior Project Engineer to prepare detailed project estimates and proposals. Develop project documents, ensuring accurate and timely submission of submittals and other documentation. Participate in project meetings, documenting key discussions and action items. Monitor and maintain quality control processes to ensure project deliverables meet required standards. Track submittals and opportunities, maintaining up-to-date records and follow-up actions. Support the development and integration of new systems and technologies within the company's projects. Coordinate logistical aspects of project execution, including procurement and scheduling. Assist in the preparation of project reports and presentations for internal and external stakeholders. Maintain up-to-date knowledge of industry trends, standards, and best practices. Support the configuration and solution development of IT systems used in security projects. Maintain and update system documentation, including network diagrams, system configurations, and user guides. Assist in the development and implementation of cybersecurity measures to protect security systems from potential threats. Attends and supports local and remote site surveys. Develops and modifies new and existing standards, processes, and manuals. Effectively represents Evergreen Fire and Security in a professional and inviting manner to ensure excellent customer service and satisfaction. Ensures compliance with safety policies. Reads and comprehends blueprints, project instructions, and company forms. The Necessities Good communication skills to interface with customers Ability to work well with others and come to work with a positive attitude Valid enhanced driver's license Ability to pass a pre-employment and continuing random background, drug and MVR screenings Ability to receive a US government clearance The Nice-To-Haves BA/BS in Engineering or similar experience Prior experience working on military installations The Benefits Competitive pay ▪ Paid Time Off (PTO) ▪ Paid holidays ▪ Medical, dental, and vision insurance plans 401(k) plan with up to 4% match available 100% vested from day one Healthcare flexible spending accounts ▪ Dependent care flexible spending accounts Employee Assistance Program (EAP) ▪ Company sponsored group term life insurance ▪ Company sponsored short-term disability insurance ▪ Life/Accidental Death and Dismemberment insurance ▪ Long-Term Disability Insurance ▪ Accident Insurance ▪ Critical Illness Insurance ▪ Hospital Indemnity Insurance ▪ Legal Services ▪ Identity Theft Protection ▪ Pet insurance Pay range is $70,000 - $78,000 for well-qualified candidates. We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment. Check us out on Facebook, LinkedIn, or at ********************** Evergreen Fire & Security is a US government contractor with sensitive access requirements. As our employee, you must also be able to satisfy federal government requirements for access to government information. Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. citizenship due to the level of access to sensitive information and/or restricted facilities. Evergreen Fire and Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Solutions Resource is an IT service provider based in Bellevue, WA. The staffing branch of the company sources IT professionals and connects them with Contract or Full-time opportunities at Organizations (Corporation/Gov Agency) in the state of WA. Job Description We are now seeking candidates in one or more of the following fields: Java Developer JavaScript Developer Business/BI Analyst SDET / Tester Technical Project Manager Full-Stack Web Developer UI/UX Designer Visual Designer C# Developer .NET Developer Please submit your resume and we will keep you posted if we have any available position that matches your background and interest. Qualifications Currently in the state of WA Have working experiences in the field of interest Please make sure you list all the technical skills/languages that you are familiar with Contact information must be found on the resume Additional Information Contract/Full-time

Title: IT Governance and Compliance PM Openings: 1 Type: Long Term Contract We are looking for an Experienced IT Project Manager for Governance and Compliance to make sure the CLIENT adheres to legal standards and in-house policies. You will be responsible for guiding the team on regulations in all aspects and levels of business as well as providing guidance on compliance matters. Responsibilities Lead and facilitate IT Governance supporting the solution/system delivery lifecycle (SDLC) processes and services Analyze user and organizational needs to determine functional and cross-functional requirements for IT Governance. To drive a program of continuous improvement across the delivery governance and methodology, proactively identify re-occurring issues and defining action plans for resolution, working in collaboration with PMO manager and PMO team members Define and manage the details and changes of portfolio and project oversight functions and provide the guidance required by the appropriate portfolio, program, and project teams to implement them. Perform functional allocation to identify required tasks and their interrelations. Identify resources required for each task. Establish and implement SOPs for key project-level Governance Framework subprocesses, such as project prioritization, change control, risk management, and reporting as appropriate and applicable to the Governance Framework. Coordination and integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are achieved and retained. Schedule and facilitate Technical Review Boards (TRBs) to review project stage gate artifacts by critical partners Review SDLC waterfall and Agile project artifacts for quality and compliance Tailor project artifact and Governance requirements for Agile delivery projects Support project teams and address any questions regarding the Governance requirements and schedules Review project artifacts for section 508 accessibility compliance Collaborate with IT leads from enterprise architecture, records management, security, and operations to ensure that the projects deliver quality and compliant products Required Skills Bachelors degree from an accredited college or university in Computer Science, Engineering, or related field or equivalent experience. Overall 5+ years of IT technical or IT operational support experience with 3 years' experience preferred working in IT Governance teams Experience in facilitating and supporting solution/system delivery life cycle Governance boards Experience working with both Agile and Waterfall methodologies Experience in developing presentations, Governance Framework, SOP, and reports, and communicating results orally and in writing to management Excellent time management and ability to juggle multiple tasks under strict deadlines Demonstrate ability to quickly process and master a wealth of unfamiliar subject matter Strong collaboration skills Outstanding written and oral communication skills Great attention to detail and organizational skills Strong analytical skills and ability to apply quick logical thinking to solve complex problems Interpersonal skills necessary to interact with an executive audience Ability to obtain and maintain a Public Trust.

Salary: $20-$28 is located in Bellevue, WA - 10 miles from Seattle. About Us: Hope and Future for every child and family Hope and Future. These simple words represent the journey we take with our families. Are you looking for a collaborative place where you can see daily that your talents are making progress for the whole-child? Our commitment to hope and future for children and families affected by developmental challenges around the world is as strong today as when ICAN was founded in 2008. Our founder and owner, a Speech Language Pathologist recognized his patients would benefit tremendously from having a single location to receive comprehensive therapy services. So he created ICAN, now the largest multi-disciplinary neurodevelopmental clinic in Washington State. Our strength is our People, a Team of dedicated clinical providers and support staff that work together to make a difference in patients and families lives. Position: The role you would play on our Multi-disciplinary Team We are looking for a versatile, self-driven, and compassionate team player to join our fast-paced pediatric clinic. As the Facilities and IT Technician, you will support therapists by: Hours Monday - Friday 9:00am to 5:00pm (Potential to shift hours to 6:30AM-3:30PM) Responsibilities and Duties Maintain physical space, ensuring a safe, clean, and functional environment. Perform maintenance, repair, and improvement of facilities, including basic plumbing, electrical, and construction jobs. Ensure facilities tools and equipment are in proper working order and available for use. Act as liaison between employees and any outside contractors needed to resolve specialized maintenance or repairs. Draft and implement preventive maintenance schedules for buildings and equipment. Complete routine deep cleaning of clinic spaces and equipment Setup computers and tablets for new staff and when replacements are needed General plumbing repair and upkeep Repair and build therapy equipment including structures and swings Assist with clinic signage and special event cleanup. Assist with janitorial tasks when needed such as refilling dispensers and emptying trash and recycling Snow management and climate weather response Respond to and follow-up on support requests concerning clinical program support needs. Performs other related duties as assigned. Qualifications: Minimum of one year of experience in related roles Passing Background Screening and verification Basic & Physical Requirements Frequent lifting, pushing, pulling, or carrying of heavy objects (often up to 50lbs, occasionally over 100lbs) Essential to move tools, equipment, furniture, and building materials around facilities Prolonged standing, walking, bending, stooping, kneeling, crouching, crawling, climbing ladders/stairs Work demands a full range of motion and comfort in various positions over sustained periods. Use of both fine and gross motor skills: dexterity with hand and power tools, steady arm/hand positioning, and ability to coordinate multiple limbs Required for tasks like precision adjustments, equipment repair, fittings, and assembly. Endurance to work indoors and outdoors in variable conditions (heights, tight/confined spaces, extreme temperatures, uneven surfaces) Must maintain balance and safety in challenging environments. Must be able to receive detailed information through oral communication. Must have reliable transportation and be willing and able to travel between different job locations. Must have a valid Washington State Drivers License & insurance in good standing Knowledge Skills and Abilities Knowledge: Working knowledge of building systems including HVAC, plumbing, electrical, and general construction Familiarity with OSHA safety standards and basic building codes Basic understanding of IT hardware and software installation and troubleshooting Knowledge of maintenance tools, materials, and equipment Understanding of preventative maintenance techniques and record-keeping Skills: Proficient with hand tools and power tools Strong troubleshooting and problem-solving abilities Basic computer literacy (Microsoft Office, Windows OS, internet connectivity, etc.) Effective communication skills for working with staff, vendors, and contractors Time management and organizational skills to prioritize and complete tasks independently Abilities: Ability to diagnose and repair basic facility issues (e.g., leaks, hardware, furniture) Ability to set up and maintain IT equipment including desktops, tablets, and accessories Ability to follow written and verbal instructions with attention to detail Ability to maintain composure and professionalism in a fast-paced, child-centered environment Ability to lift, carry, and maneuver heavy objects safely and repeatedly Ability to work both independently and as part of a collaborative team Ability to adapt to changing needs, schedules, and facility emergencies _______________ ***Not all job responsibilities are reflected in this . This job description is subject to change based on the organization's needs.***

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Technical Support Specialist I (Contract role) Bellevue, WA Bungie is looking for a dedicated Technical Support Specialist I to function in the role as a Desktop Technician. You will be helping us support the workstations and people working on our world class games! Day-to-day duties and challenges are multifaceted, from building high end workstations to helping on projects that promote our new releases. The ideal candidate is a phenomenal teammate, possessing outstanding customer service skills and an appetite for growing their technical breadth. We often tread the razor's edge on new technology adoption, so adaptability and a strong desire to research, investigate and find unique solutions is a must. The successful candidate will be responsible for imaging numerous machines simultaneously, tracking project progress and deploying new machines across the studio. The ideal candidate will be able to solve common Windows and imaging issues and be able to operate independently. Organization and drive are key in this role. Responsibilities: Install workstation operating systems according to documented procedures and/or customer specific needs Solve computer and basic user networking issues Understand the Install workstation operating systems according to documented procedures and/or customer specific needs Provides support for MS Windows 10 and 11 Provides hardware, software and systems support Use custom tools to support users and their systems Basic user account/computer object administration (Active Directory) Participate in analyzing and debugging desktop software applications Participate in the maintenance of equipment, inventory and related documentation Receive and ship inventory on an as needed basis Requirements: Proficient in using technical tools such as Task Manager, ProcMon, Sysinternals, etc 2-3 years supporting end users and desktops in a professional environment. Skilled in installation and administration of operating systems, including Windows 10 and 11. Competent with command line tools Self-driven and able to immediately contribute Able to learn quickly in a highly technical, fast paced and intensive environment Experience in a role involving direct customer contact (internal and external customers) Able to lift 50 pounds as may be needed Nice-to-Have Skills CompTIA A+ Certification Self-starter and ability to work with minimal direction Experience with IP networking (Subnetting, VLANS, Routing) Experience with batch scripting for enterprise management Familiarity with OS deployment tools (MDT, OSD, Fogg, etc.) Bachelor degree or equivalent experience We value talent, self-motivation, and team spirit. In turn, we provide an environment with a large degree of autonomy and opportunities for growth. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #LI-KS1 Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Salary: $85,764 - $115,344 Classification: Classified Staff Reports to: CIO This position reports to the Director of System Administration and provides support for email system management, maintenance, and configuration, automating system processes, and ensuring the functionality of all servers on campus. This position develops and implements automated processes and ensures that all network servers function efficiently, are secure, and meet the college's needs. This position aims to maintain, develop, automate, and implement the network servers on campus. Advanced systems administrative knowledge is required to do this. * Creates, configures, implements, and maintains virtual and physical Windows and Linux servers. Resulting in reliable network systems for use by the campus. * Works with the CIO and other system administrators to develop data storage and disaster recovery strategies and monitor cyber security of systems. Resulting in a secure environment and a reliable disaster recovery plan. * Recommends in developing standards for implementing software and hardware for network servers This is critical for the integration and implementation of new systems. * Implements, Upgrades, configures, and maintains e-mail systems: Microsoft (MS) Office 365, and MS Exchange. This is the main avenue of communication for the organization. The proper configuration, upgrades and maintenance ensures this system is reliable. * Works with other departments providing server and application support for Authentication, phone, and environment controls. * Routinely verifies system status and performance, effectively fine tuning systems as needed. To ensure the network servers are operating at optimal performance. * Performs as Essential Personnel for emergencies and off hours support. * Assists in conducting searches and recovering email in Office 365 eDiscovery. * Supports the current Amazon Web Services (AWS) server/file backup system for retention and disaster recovery. Essential for system recovery in case of a network server failure. Part of the team for disaster recovery. * Communicates and coordinates with other senior technical staff to permanently resolve recurring or common issues; escalates to management when appropriate. * Provides assistance and training on Exchange 365 and server applications to lower-level technicians. * Works with other system administrators and the supervisor on the creation of security policy for all network servers. Minimum Qualifications * High School Diploma or equivalent * System administration - documented experience focusing on Windows, Active Directory, and Linux environments, including application support. * Experience in Microsoft Office 365, Active Directory, Exchange, and VEEAM/AWS backup solutions. * Experience in endpoint device management configuration and compliance via Intune. * Expertise in SCCM and endpoint image creation and management. * Experience in Active Directory infrastructure components such as domain controller setup, AD sites and services, GPO, DNS, DHCP, and PowerShell. * Knowledge of cybersecurity best practices, network infrastructure, and disaster recovery planning. * Knowledge of identity management principles, MFA, Conditional Access, and Entra ID Connect. Desired Qualifications * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). * Certifications such as Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator, or Red Hat Certified Engineer (RHCE). * Experience with virtualization technologies (VMware, Hyper-V). * Knowledge of IT security frameworks (NIST, CIS, or ISO 27001). Please note that we are unable to sponsor visas for this position. Only candidates who are currently authorized to work in the United States will be considered. This is a full-time classified position scheduled to work 40 hours a week, with a salary range of $85,764 - $115,344 annually. All classified positions will start their salary at Step A, when you have completed six months of probation, you will receive a 5 percent pay increase. A collective bargaining agreement exists, and this position is covered by the Washington Public Employees Associate (WPEA) Union. Classified positions qualify for the following benefits: Medical/vision, dental, long-term disability, life insurance, and accidental dismemberment, Flexible Spending Arrangement, Dependent Care Assistance Program, Wellness Programs, Department of Retirement Systems Plan 2 or Plan 3, Deferred Compensation Program (DRS) retirement savings plan; TIAA supplemental retirement savings plan, Aflac, 11 paid holidays, leave - vacation/sick/personal holiday/personal leave, auto/home insurance, space available tuition waiver, Employee Assistance Program (EAP), fitness center, reduced rate and priority consideration on-site child care on a space available. For more information regarding benefits, please visit our website here. Conditions of Employment * Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WB HB 2327. * Olympic College seeks candidates for employment who share our commitment to fostering an equitable and inclusive learning environment (read our Equity Statement). All applicants are required tosubmit a statement of 500 words or less, describing the value of diversity, equity, and inclusion in the higher education environment and their prior, current, and/or potential contribution(s) to fostering diversity, equity, and inclusion as an employee. * The employee must reside in Washington State and within a reasonable distance of the campus to respond to workplace reporting requirements at the time of hiring. Frequent travel to Olympic College campuses or other sites may occur. How To Apply To be considered for this position a candidate must apply online through the Olympic College website and submit the following required materials: * Olympic College Online Application * Resume * Cover Letter - in your cover letter describe how your experience sets you apart for this position. * Unofficial college transcripts. Official transcripts and copies of mandated certifications will be required of the successful candidate. EEO Statement Olympic College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Olympic College provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following people have been designated to handle inquiries regarding non-discrimination and accommodation policies: ********************. This recruitment announcement does not reflect the entire job description and can be changed or modified without notice.

Full-time Description Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) If you are looking for a career and not just a job, Maverick Gaming is the company for you. We are looking for a high energy, a great attitude and a customer service hero who desires to have fun at work! Pay Range: $78,000 - $82,000 per year Position Summary: The Support Technician II will provide management and support for a wide variety of hardware, including laptops, desktops, network and server equipment, mobile devices, printers, scanners, and associated peripherals. This equipment will utilize a variety of operating systems and various software. The Tech II will need to be able to communicate issues, solutions, and instructions clearly and effectively to non-technical users, as well as create and provide training documentation and training sessions to help users further their knowledge and understanding of the implemented technology. Tasks will typically be assigned to Techs via a ticketing system, but Techs will also respond to phone calls, and email requests. Techs will be required to our sites in the Greater Seattle area. Occasional over night travel and weekend work may be required. Primary job Duties/Responsibilities: · Serves as technical specialist in computer and network systems problems and emergencies. · Diagnose and resolve end-user issues, hardware, operating systems, software-related, internet, and local-area network access problems. · Conducts technical research on system upgrades and components to determine feasibility, cost, time required and compatibility with current systems. · Manage users and permissions for Active Directory, Microsoft Office, and other systems. · Collaborate and work with others and vendor support resources to resolve issues and provide effective field support services. · Propose and implement systems enhancements that will improve the reliability and performance of systems. · Handle small to mid-level projects on your own. · Assist in the maintenance and accuracy of IT documentations. · On-call availability when necessary. · Associate Degree in Computer Science or a related field required. Four (4) years recent experience in hardware/software technical support may be considered in lieu of degree. · Strong interpersonal skills required to effectively communicate with users and vendors. · Passion for teamwork, continuing education, problem-solving and exceptional customer service. · Experience with project management. · Must be well-spoken, outgoing, organized, detail-oriented, dependable, and flexible. · Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary. · Ability to work a flexible schedule, including evenings, weekends and/or holidays. · Must be able to pass a background check · Must be able to work in a fast-paced environment Requirements Additional assets for this role include… · Microsoft Certifications preferred · Cisco / Cisco Meraki certifications preferred · CompTIA Certifications preferred Maverick Gaming is a fast-paced growing company, committed to bringing our customers the best entertainment experience. Our benefits package is competitive, ensuring our high employee retention that our customers appreciate. Team member perks include: · Competitive Salaries · Meal Discount Program · Medical, Dental and Vision · 401k · Paid Time Off · Paid Holidays Salary Description $78,000 - $82,000 per year

The IT Support Manager is responsible for overseeing the technical support team and ensuring the efficient delivery of IT services. This role involves managing and mentoring staff, providing high-level technical support, and troubleshooting hardware, software, and network issues. The manager ensures that IT services meet organizational needs through service level agreements (SLAs) and continuously works on process improvements to enhance efficiency and service quality. Additionally, they handle escalations and major incidents, create performance reports, and manage the department's budget, including equipment and software purchases. The IT Support Manager also collaborates closely with the IT Network Operations Center (NOC) and IT Systems Departments. They coordinate with the NOC to monitor and manage network events and incidents, ensuring swift resolution and minimal downtime. Interaction with the IT Systems Department is crucial for maintaining and upgrading system infrastructure, ensuring that all systems are running optimally and securely. This position will require the ability to multi-task and juggle management items in tandem in a fast-paced, changing environment; outstanding written and verbal communications skills are exceedingly critical in this leadership role. **This position is onsite in Lacey, WA and is hybrid eligible however position will need proximity to the office for meeting, events, or daily items requiring presence with the Team.** Compensation: $84-125K DOE Benefits for Harbor Team Members include vacation, sick time, personal holiday, paid holidays, medical, dental, vision, and life insurance, 401(k) retirement plan with a generous employer match and some great Harbor perks. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES Manage IT support staff: Recruit, train, and coach employees, communicate job expectations, and appraise their performance. Coordinate schedules: Supervise IT Support team members and ensure efficient scheduling. Provide direction: Guide IT Support team members in their daily tasks and responsibilities. Manage IT ticketing systems: Take ownership of the IT ticketing systems, ensuring that tickets are triaged and resolved promptly and courteously. Design training programs: Develop workshops and training sessions for staff. Identify training opportunities: Seek out chances for team training and skills advancement. Manage communications: Facilitate effective communication and working relationships between IT Support and other departments, as well as external IT service providers. Develop policies: Create and implement IT Support policies and best practice guides for the organization. Align with user needs: Ensure IT services meet user needs and system functionality to contribute to organizational policy. Implement strategic solutions: Identify problematic areas and develop timely strategic solutions. Analyze business requirements: Partner with key stakeholders to develop IT solutions that meet business needs. Define IT infrastructure strategy: Help shape the strategy, architecture, and processes for IT infrastructure. Support corporate initiatives: Assist in implementing corporate IT initiatives within the business unit. Provide technical assistance: Offer help desk and technical services support to on-site and remote employees. Build vendor relationships: Establish long-term relationships with external vendors for IT-related products and services. Coordinate IT matters: Manage system and data access, wireless communications, mobile technology, telephony, information security, and computer hardware/software support. Troubleshoot issues: Resolve hardware, software, and network problems. Manage escalation procedures: Create and oversee escalation procedures to maintain service levels. Share reports: Run and distribute regular operational system reports to senior staff. Manage budget: Oversee the annual budget and ensure cost-effectiveness for the IT department. KNOWLEDGE, SKILLS & ABILITIES Strong problem-solving skills: Exceptional ability to identify and resolve issues efficiently. Outstanding communication and interpersonal skills: Excellent leadership capabilities and ability to build rapport, listen actively, and ask insightful questions. Technical expertise: In-depth knowledge of technical management, information analysis, and computer hardware/software systems. Personnel management: Proven ability to manage and lead staff effectively. Analytical mindset: Strong research orientation and ability to analyze complex information. Excellent verbal and written communication: Superior skills in both verbal and written communication. Project and time management: Effective project management and time management skills. Leadership in IT projects: Demonstrated experience in leading and managing IT projects. Proficiency in Windows: Extensive and advanced knowledge and experience with Windows operating systems. Expertise in Office 365: Strong understanding and ability to manage Office 365 applications and services. iOS proficiency: Skilled in managing and troubleshooting iOS devices and applications. Android expertise: Competent in handling and resolving issues related to Android devices and applications Work Environment: This is a high growth, fast paced organization. The ability to be productive and successful in an intense work environment is critical. Willingness and ability to travel. Education and Experience: These are minimum qualifications. 5+ years of IT Support 2 years of management and leadership in a large, multi-location, multi-departmental structure will be highly preferred but this is not a hard line. Proven working experience as an IT manager or relevant experience in a technology setting. Bachelor s degree in IT/IS/MIS or related; Associates degree will be preferred with equivalent combination of work directly related to this position. Stable and consistent work history. Final candidates will be required to pass a drug, criminal background check and MVR check for insurance purposes while on the road for Harbor even though a company vehicle may be used for this position. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Department: SCHOOL OF DENTISTRY Closing Info: Closes On 07/17/2025 Salary: 75% of $4,450 - $5,983 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (****************************************************************************************************************************************** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **The School of Dentistry has an outstanding opportunity for a Computer Support Technician 2 to join their team.** **POSITION PURPOSE** Working at the University of Washington School of Dentistry's Office of Regional Affairs and RIDE program offers the opportunity to make a meaningful impact by improving oral health in rural and underserved communities across Washington and Montana. You'll be part of an innovative and collaborative team that embraces digital dentistry, distance learning, and forward-thinking clinical education. The workplace culture is deeply rooted in diversity, equity, and inclusion, fostering a supportive environment where all employees feel valued and respected. As part of a prestigious institution, you'll benefit from professional growth opportunities, contribute to mission-driven initiatives, and help shape the future of dental education in a dynamic and rewarding setting. Under general direction, the Computer Support Technician 2 will coordinate and provide comprehensive IT support for the UW School of Dentistry RIDE program's Spokane site. This includes managing computer lab operations, ensuring reliable distance learning connections, supporting digital dentistry technologies, and facilitating IT collaboration among UW, Gonzaga University, and Eastern Washington University. The technician will also provide technical assistance to faculty, staff, and students, ensuring seamless integration and functionality of all IT systems. A successful candidate will have strong interpersonal and communication skills to effectively train faculty and collaborate with multiple institutions as well as an ability to work independently and manage multiple IT projects simultaneously. While not required, a successful candidate for this position will have: - Experience with various VDI technologies. Example: Azure Virtual Desktop, Citrix, or VMWare Horizons - Experience with digital dentistry technologies, including intraoral scanners and 3D printers and/or - Proficiency in managing distance learning platforms and equipment. The Regional Initiatives in Dental Education (RIDE) program focuses on providing DDS curriculum through distance learning modalities between Seattle and Spokane, as well as an enriching dental lab environment that incorporates digital dentistry. The RIDE team is committed to creating a culture of equity, diversity, and inclusion through its outreach work as well as within its own operations. This position requires establishing procedures for facility use, work methods, schedules, job priorities, and workflow. The technician will coordinate computer and peripheral machine operations in a lab setting and across campus areas. Responsibilities include providing technical support to computer users, responding to hardware/software issues, and advising management on planning for local area networks and computing facility growth. **DUTIES AND RESPONSIBILITIES** - Onsite Help Desk Support: Provide technical assistance to 2 full-time faculty, 5-6 part-time faculty, 5 staff members, and 32 DDS students, ensuring a support level equivalent to that provided at the Seattle campus. - Computer Lab Maintenance: Manage and maintain a 16-seat computer lab dedicated to digital dentistry, ensuring all systems are operational and up to date. - Distance Learning Coordination: Ensure daily connectivity and functionality of distance learning equipment in 2 classrooms and 1 simulation lab, facilitating seamless remote instruction. - Digital Dentistry Support: Collaborate with simulation lab technicians to manage digital dentistry technologies, including intraoral scanners, 3D printers, and associated software, ensuring proper integration and operation. - Faculty Training: Conduct training sessions for faculty on the use of distance learning equipment and digital dentistry tools, enhancing their proficiency and confidence in utilizing these technologies. - Inter-Institutional IT Management: Coordinate IT efforts among UW, Gonzaga University, and EWU, managing user accounts and services on shared servers, and participating in collaborative committees as needed. - Account and Server Management: Administer EWU and UW accounts hosted on Gonzaga servers, ensuring proper access, security, and functionality. - Network Collaboration: Work in conjunction with Gonzaga's IT department, which manages the network infrastructure, to address access management and participate in collaborative IT committees. - Additional IT Duties: Perform other IT-related tasks as assigned or requested by UW Seattle, adapting to evolving technological needs and initiatives. - Develop and implement procedures, forms, work methods, schedules, and job priorities; coordinate workflow. - Provide technical support to computer users, assisting with various application software packages, and respond to hardware/software problems with corrective procedures. - Develop, prepare, and maintain departmental records, databases, statements of income and expenditures, and summaries of departmental operations; establish procedures for monitoring and prioritizing system usage. - Schedule repairs, monitor service requests, and maintain records and service contracts. - May assist faculty with teaching aids, materials, and equipment associated with classroom instruction. - May direct the work of others. - Perform duties of Computer Services Technician II. - Perform related duties as required. **MINIMUM REQUIREMENTS** - One year of experience as a Computer Support Technician I. _Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration._ University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

• Managing and monitoring all installed security systems and infrastructure • Installing, configuring, testing and maintaining security systems, application software and system management tools • Ensuring the highest levels of systems and infrastructure availability from security and cyberattack incidents • Serving as the first point of contact for employees seeking IT security assistance • Threat detection and incident responses • Performing remote troubleshooting through diagnostic techniques and pertinent questions • Determining the best solution based on the issues and other infrastructure environment • Performing system backups regularly and make sure the backups are valid by testing restore with scheduled backup and recovery test Required: • SonicWall Firewall, Barracuda Email Gateway, CrowdStrike AV/EDR/MDR solution, web proxy/DLP, SSLVPN, SIEM or other relevant security systems experience • Define IT security policies, perform security awareness training and testing Experience: • Compensation : at least 4 years in Cyber security and 8 years in IT

Primary Responsibilities Maintain Salesforce configuration, customization and performance + Customize and configure Salesforce and FinancialForce/Certinia PSA to meet the specific needs of the organization + Develop and maintain custom objects, fields, record types, and page layouts + Create and manage automation processes using workflow rules, process builder, and flows + Maintain and manage Salesforce Sandbox environments and development life cycle + Monitor system performance and conduct routine maintenance tasks + Stay informed about Salesforce updates and new features, implementing them as needed Provide user support and training + Provide user support, troubleshoot issues, and resolve user-reported problems promptly + Conduct training sessions and create documentation to ensure effective use of Salesforce and FinancialForce/Certinia PSA by all team members Monitor and maintain data management + Maintain data quality by enforcing data validation rules, duplicate management, and data cleanup activities + Regularly backup and restore data as needed Collaborate across project teams + Collaborate with cross-functional teams and business process owners to gather and document business requirements and translate them into Salesforce solutions + Responsible for facilitating the development of test cases, supporting user acceptance testing (UAT), and quality assurance (QA) Monitor integrations, third-party tools and security + Maintain integration between Salesforce and other systems and applications, including Concur, and Sage Intacct connectors + Manage and configure third-party Salesforce apps and tools + Implement and maintain security policies, roles, profiles, and permission sets + Ensure compliance with data security and privacy regulations Develop reports and dashboards + Create and customize reports and dashboards to provide actionable insights for management and teams + Implement Salesforce Advanced Analytics tools to enable the business with accurate, real time Business Intelligence for data driven decisions

Solutions Resource is an IT service provider based in Bellevue, WA. The staffing branch of the company sources IT professionals and connects them with Contract or Full-time opportunities at Organizations (Corporation/Gov Agency) in the state of WA. Job Description We are now seeking candidates in one or more of the following fields: Java Developer JavaScript Developer Business/BI Analyst SDET / Tester Technical Project Manager Full-Stack Web Developer UI/UX Designer Visual Designer C# Developer .NET Developer Please submit your resume and we will keep you posted if we have any available position that matches your background and interest. Qualifications Currently in the state of WA Have working experiences in the field of interest Please make sure you list all the technical skills/languages that you are familiar with Contact information must be found on the resume Additional Information Contract/Full-time

Job DescriptionDescription: Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) If you are looking for a career and not just a job, Maverick Gaming is the company for you. We are looking for a high energy, a great attitude and a customer service hero who desires to have fun at work! Pay Range: $78,000 - $82,000 per year Position Summary: The Support Technician II will provide management and support for a wide variety of hardware, including laptops, desktops, network and server equipment, mobile devices, printers, scanners, and associated peripherals. This equipment will utilize a variety of operating systems and various software. The Tech II will need to be able to communicate issues, solutions, and instructions clearly and effectively to non-technical users, as well as create and provide training documentation and training sessions to help users further their knowledge and understanding of the implemented technology. Tasks will typically be assigned to Techs via a ticketing system, but Techs will also respond to phone calls, and email requests. Techs will be required to our sites in the Greater Seattle area. Occasional over night travel and weekend work may be required. Primary job Duties/Responsibilities: · Serves as technical specialist in computer and network systems problems and emergencies. · Diagnose and resolve end-user issues, hardware, operating systems, software-related, internet, and local-area network access problems. · Conducts technical research on system upgrades and components to determine feasibility, cost, time required and compatibility with current systems. · Manage users and permissions for Active Directory, Microsoft Office, and other systems. · Collaborate and work with others and vendor support resources to resolve issues and provide effective field support services. · Propose and implement systems enhancements that will improve the reliability and performance of systems. · Handle small to mid-level projects on your own. · Assist in the maintenance and accuracy of IT documentations. · On-call availability when necessary. · Associate Degree in Computer Science or a related field required. Four (4) years recent experience in hardware/software technical support may be considered in lieu of degree. · Strong interpersonal skills required to effectively communicate with users and vendors. · Passion for teamwork, continuing education, problem-solving and exceptional customer service. · Experience with project management. · Must be well-spoken, outgoing, organized, detail-oriented, dependable, and flexible. · Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary. · Ability to work a flexible schedule, including evenings, weekends and/or holidays. · Must be able to pass a background check · Must be able to work in a fast-paced environment Requirements: Additional assets for this role include… · Microsoft Certifications preferred · Cisco / Cisco Meraki certifications preferred · CompTIA Certifications preferred Maverick Gaming is a fast-paced growing company, committed to bringing our customers the best entertainment experience. Our benefits package is competitive, ensuring our high employee retention that our customers appreciate. Team member perks include: · Competitive Salaries · Meal Discount Program · Medical, Dental and Vision · 401k · Paid Time Off · Paid Holidays

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. The School of Dentistry has an outstanding opportunity for a Computer Support Technician 2 to join their team. POSITION PURPOSE Working at the University of Washington School of Dentistry's Office of Regional Affairs and RIDE program offers the opportunity to make a meaningful impact by improving oral health in rural and underserved communities across Washington and Montana. You'll be part of an innovative and collaborative team that embraces digital dentistry, distance learning, and forward-thinking clinical education. The workplace culture is deeply rooted in diversity, equity, and inclusion, fostering a supportive environment where all employees feel valued and respected. As part of a prestigious institution, you'll benefit from professional growth opportunities, contribute to mission-driven initiatives, and help shape the future of dental education in a dynamic and rewarding setting. Under general direction, the Computer Support Technician 2 will coordinate and provide comprehensive IT support for the UW School of Dentistry RIDE program's Spokane site. This includes managing computer lab operations, ensuring reliable distance learning connections, supporting digital dentistry technologies, and facilitating IT collaboration among UW, Gonzaga University, and Eastern Washington University. The technician will also provide technical assistance to faculty, staff, and students, ensuring seamless integration and functionality of all IT systems. A successful candidate will have strong interpersonal and communication skills to effectively train faculty and collaborate with multiple institutions as well as an ability to work independently and manage multiple IT projects simultaneously. While not required, a successful candidate for this position will have: * Experience with various VDI technologies. Example: Azure Virtual Desktop, Citrix, or VMWare Horizons * Experience with digital dentistry technologies, including intraoral scanners and 3D printers and/or * Proficiency in managing distance learning platforms and equipment. The Regional Initiatives in Dental Education (RIDE) program focuses on providing DDS curriculum through distance learning modalities between Seattle and Spokane, as well as an enriching dental lab environment that incorporates digital dentistry. The RIDE team is committed to creating a culture of equity, diversity, and inclusion through its outreach work as well as within its own operations. This position requires establishing procedures for facility use, work methods, schedules, job priorities, and workflow. The technician will coordinate computer and peripheral machine operations in a lab setting and across campus areas. Responsibilities include providing technical support to computer users, responding to hardware/software issues, and advising management on planning for local area networks and computing facility growth. DUTIES AND RESPONSIBILITIES * Onsite Help Desk Support: Provide technical assistance to 2 full-time faculty, 5-6 part-time faculty, 5 staff members, and 32 DDS students, ensuring a support level equivalent to that provided at the Seattle campus. * Computer Lab Maintenance: Manage and maintain a 16-seat computer lab dedicated to digital dentistry, ensuring all systems are operational and up to date. * Distance Learning Coordination: Ensure daily connectivity and functionality of distance learning equipment in 2 classrooms and 1 simulation lab, facilitating seamless remote instruction. * Digital Dentistry Support: Collaborate with simulation lab technicians to manage digital dentistry technologies, including intraoral scanners, 3D printers, and associated software, ensuring proper integration and operation. * Faculty Training: Conduct training sessions for faculty on the use of distance learning equipment and digital dentistry tools, enhancing their proficiency and confidence in utilizing these technologies. * Inter-Institutional IT Management: Coordinate IT efforts among UW, Gonzaga University, and EWU, managing user accounts and services on shared servers, and participating in collaborative committees as needed. * Account and Server Management: Administer EWU and UW accounts hosted on Gonzaga servers, ensuring proper access, security, and functionality. * Network Collaboration: Work in conjunction with Gonzaga's IT department, which manages the network infrastructure, to address access management and participate in collaborative IT committees. * Additional IT Duties: Perform other IT-related tasks as assigned or requested by UW Seattle, adapting to evolving technological needs and initiatives. * Develop and implement procedures, forms, work methods, schedules, and job priorities; coordinate workflow. * Provide technical support to computer users, assisting with various application software packages, and respond to hardware/software problems with corrective procedures. * Develop, prepare, and maintain departmental records, databases, statements of income and expenditures, and summaries of departmental operations; establish procedures for monitoring and prioritizing system usage. * Schedule repairs, monitor service requests, and maintain records and service contracts. * May assist faculty with teaching aids, materials, and equipment associated with classroom instruction. * May direct the work of others. * Perform duties of Computer Services Technician II. * Perform related duties as required. MINIMUM REQUIREMENTS * One year of experience as a Computer Support Technician I. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.