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Information Technology/Support Technician Jobs in Lauderhill, FL

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  • Technical Support Specialist

    Firstpro, Inc. 4.5company rating

    Information Technology/Support Technician Job In Miami, FL

    Our client is seeking an IT Support Specialist to join their Windows team and support a new office. This role will go onsite 5 days per week and involves providing desktop and AV support, managing enterprise wireless access points, and serving as remote hands for networking and client support. Key Responsibilities: Provide desktop and mobile support for employees and remote users. Manage Windows 10/11 environments, Active Directory accounts, and Dell hardware. Support AV systems, conference room setups, and enterprise wireless networks. Troubleshoot hardware, including rack-mounted equipment and storage devices. Perform fiber and copper cabling tasks with proper management. Collaborate with infrastructure, security, and business teams. Ensure compliance by documenting support activities accurately. Qualifications: Experience with Windows OS, Active Directory, and Microsoft Office. Knowledge of iOS mobile devices managed through MDM solutions. Strong troubleshooting skills with AV and IT hardware. Ability to lift 50 pounds and provide after-hours/weekend support. Excellent communication and customer service skills.
    $32k-44k yearly est. 1d ago
  • Windows System Support Technician

    MSH 4.1company rating

    Information Technology/Support Technician Job In Hallandale Beach, FL

    System Support Technician Department: Information Technology Reports To: Manager, Network Administration Employment Status: Contractor (4-6 weeks) Classification: Exempt Help register laptops in Microsoft Intune for domain migration Responsibilities and Accountabilities Make backup of each person's OneDrive and Edge Favorites Disjoin laptop from current domain. Install Windows 11 (if needed) Register Windows 11 in Microsoft Intune Have end user login with new domain credentials. Restore OneDrive and Edge Favorites Skills and Abilities The ability to work in a team environment. Excellent verbal/written communication skills. Strong multi-tasking skills and flexibility required. Must read/write/speak English. Education and Experience High School Diploma required. Technical knowledge of PC operating systems and applications (Windows 10, Microsoft Office 365, etc.) preferred.
    $36k-57k yearly est. 6d ago
  • Information Technology Support Team Lead

    Gravity It Resources

    Information Technology/Support Technician Job In Boca Raton, FL

    Job Title: IT Support Team Lead Type: Contract (thru June 2025; potential for multi-year extensions) Boca Raton Office Pompano Office Role Summary We are seeking two IT Support Team Leads to oversee daily operations of IT support teams at the Boca and Pompano offices. These leads will serve as escalation points for IT Customer Support Representatives (CSRs), providing advanced troubleshooting and ensuring smooth day-to-day coordination of team activities. This is a hands-on leadership role requiring a deep understanding of hardware/software troubleshooting, ticket resolution, and team mentoring. Responsibilities Act as the main point of contact for escalated IT support tickets (Level 3 troubleshooting). Oversee and coordinate daily operations of the IT support team. Provide mentorship and training to junior IT Customer Support Representatives (CSRs). Troubleshoot and resolve hardware/software issues, including Windows, Microsoft Office 365, and related systems. Manage and resolve in-person and remote/phone support tickets via ServiceNow (SNOW). Utilize tools like Active Directory and Microsoft SCCM to manage and configure systems. Create and maintain technical documentation, policies, and standard operating procedures (SOPs). Ensure alignment with enterprise IT best practices and standards. Required Qualifications 5+ years of hands-on IT customer support experience. 2+ years of experience as a team lead or supervisor, combining leadership and hands-on work. Proven expertise in hardware/software troubleshooting, with a focus on Windows, Microsoft Office 365, and Active Directory. Experience managing support tickets through ServiceNow (SNOW) or equivalent ticketing systems. Proficiency with Microsoft SCCM for system configurations. Ability to create technical documentation and establish policies/SOPs. Strong mentoring and training skills for junior-level team members. Experience resolving support tickets for both in-person and remote customers.
    $64k-96k yearly est. 15d ago
  • EUC Desktop Support

    Tata Consultancy Services 4.3company rating

    Information Technology/Support Technician Job In Opa-locka, FL

    Understanding of EUC role, Field services Must have a good experience in Image Management Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. Expertise in maintaining and troubleshooting the Windows (client and server) operating system. Strong knowledge of Windows10 (client) operating systems. Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. Experience with managing iOS, Windows & Android devices in a Global environment.
    $60k-70k yearly est. 4d ago
  • Help Desk Support Technician II

    Grant Cardone Enterprises

    Information Technology/Support Technician Job In Aventura, FL

    About Cardone Training Technologies: Cardone Training Technologies (CTTI), founded by renowned business expert and CEO Grant Cardone, is a leader in the sales training industry. Known for transforming sales processes, reducing turnover, and enhancing profitability, CTTI employs proven, disruptive strategies across sales, marketing, and social media consulting. We drive business success by combining innovative technology with world-class training. About the Role: We are seeking a motivated Help Desk Support Technician II to join our growing team and provide essential technical support for our suite of applications and systems. In this role, you'll be responsible for troubleshooting, resolving, and documenting technical issues related to our desktop hardware (both Mac OS and Windows), third-party applications such as Zoom, Google Workspace, Moylse, and more. As a Help Desk Technician II, you will work closely with our IT team to maintain and improve the IT environment, contributing to a user-friendly, efficient work environment. Key Responsibilities: Technical Support: Provide efficient and effective technical support for third-party applications including Zoom, Google Workspace, Microsoft 365, PandaDoc, and JotForms to ensure smooth operations across the organization. Troubleshooting & Issue Resolution: Resolve technical issues related to desktops, laptops, mobile devices, and software applications, ensuring minimal downtime and disruption for employees. Documentation: Maintain clear, detailed records of technical issues, troubleshooting steps, solutions, and system configurations to aid future resolutions. Software & Hardware Assistance: Assist with both hardware (Windows and Mac workstations, tablets, smartphones) and software (email, office tools, productivity apps) issues, offering step-by-step guidance for users. User Training: Help onboard and train employees on new software/hardware, ensuring they understand how to use systems effectively and securely. Collaboration: Work as part of a team to identify and implement improvements in IT processes, ensuring better user experiences and higher efficiency. Event Support: Assist with technical setup for important events and meetings, ensuring smooth operation of systems and applications, sometimes outside of regular hours. System Updates & Maintenance: Assist with software updates, patches, and regular maintenance to keep systems secure and running smoothly. Knowledge Sharing: Document processes, create user guides, and share knowledge with team members to improve overall IT service delivery. Qualifications: Experience: 2-3 years in technical support, including experience with both Mac and Windows desktop/laptop support. Technical Skills: Experience with operating systems (Windows, mac OS) and mobile platforms. Knowledge of Google Workspace and productivity applications is a plus. Certifications: A+ and/or relevant certifications (e.g., Google Workspace, Microsoft 365) preferred. Problem-Solving: Strong ability to diagnose and resolve technical issues efficiently, even if the issue is unfamiliar. Customer Service: Strong customer service skills with a patient, professional demeanor in troubleshooting and resolving issues. Team-Oriented: Ability to work in a collaborative, team-based environment while maintaining individual accountability for assigned tasks. Attention to Detail: Ability to document and maintain detailed records of issues and resolutions for future reference. Physical Requirements: Ability to lift up to 20 pounds, and handle occasional physical tasks related to hardware setup and troubleshooting. This position is on-site in Aventura, FL, and operates during regular business hours from Monday to Friday, 9 am to 6 pm with additional hours/times as needed. Only Candidates residing in the Miami area will be considered. Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $34k-57k yearly est. 12d ago
  • Desktop Support Technician

    Pyramid Consulting, Inc. 4.1company rating

    Information Technology/Support Technician Job In Pompano Beach, FL

    Immediate need for a talented Desktop Support Technician. This is a 12+months contract opportunity with long-term potential and is located in Pompano Beach, FL (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-55370 Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key Skills:Troubleshooting, Installation, Configuration . Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes Assure that all tickets requiring follow up work and/or calls receive appropriate attention. Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment. Perform backup, recovery, and security procedures both planned or during emergency. Follow established procedures to detect, diagnose, and accurately report outage of critical site applications. Assist with diagnoses of network hardware and performance problems. Perform approved installation, configuration, and maintenance of physical network. Perform network system administration task both planned or during emergency. Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site Back up and burn end user data. Assist in developing and documenting improvements to current processes. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $22-23 hourly 11d ago
  • Desktop Support Engineer

    Eleven Recruiting

    Information Technology/Support Technician Job In Palm Beach, FL

    We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place. Our client, a financial services firm, is seeking an experienced Desktop Support Engineer to join their team in Palm Beach County, FL. This is a confidential search to maintain privacy during the hiring process, and additional details about the client will be shared with shortlisted candidates. Responsibilities: Act as the initial point of contact for technical support, addressing on-site and remote inquiries. Provide regular, high-priority technical support to C-suite executives, ensuring timely and efficient resolution of their IT needs. Troubleshoot a variety of technical issues, including hardware, software, networking, and applications. Build, configure, maintain and deploy Windows PCs, laptops, workstations, AV conference rooms, etc. Perform hardware and software installations and maintenance. Provide printer and copier setup and maintenance. Manage and execute IT equipment installations, relocations, and server room updates. Maintain accurate documentation and ticket records in the Help Desk system. Participate in an on-call rotation to ensure consistent support coverage. Qualifications: 5+ years of experience in customer support or help desk roles. Proficiency in: Windows 10/11, Microsoft Office 365, Azure, Active Directory, Virtual Desktop Infrastructure (VDI), Mobile device support. Strong troubleshooting and problem-solving skills. Experience managing tickets and detailed documentation. Ability to work independently, prioritize tasks, and manage multiple projects. Exceptional communication skills and a customer-focused approach. Enthusiastic and professional demeanor, thriving in team environments. Preferred Qualifications: Associate's, Bachelor's, or equivalent in IT, Computer Science, or related fields. Relevant industry certifications (e.g., CompTIA, Microsoft certifications).
    $30k-43k yearly est. 15d ago
  • IT Help Desk Technician

    Celsius 4.5company rating

    Information Technology/Support Technician Job In Boca Raton, FL

    Celsius Holdings, Inc. is a global consumer packaged goods company with a proprietary, clinically proven formula for its master brand CELSIUS , based in Boca Raton, FL. A lifestyle energy drink born in fitness and a pioneer in the rapidly growing energy category. Celsius offers proprietary, functional, essential energy formulas clinically proven to offer significant health benefits to its users. At CELSIUS we pride ourselves in providing our employees a culture and atmosphere of inclusiveness that challenges individuals to be thought leaders, innovators, and game changers as every employee is an owner of the CELSIUS Brand upon joining the organization. If you are looking for an exciting opportunity to join a fast-growing team in a role that provides professional and personal growth, we encourage you to apply to our IT Help Desk Technician opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. This is an ‘in office', full time position at the CELSIUS HQ in Boca Raton, Florida. DESCRIPTION: Under the direction of the VP of IT, you are responsible for supporting and effectively provisioning, installing/configuring operating systems, hardware, software and related applications. Further responsibilities include, tracking IT Assets and projects, creating IT POs, monitoring and resolving onsite IT support tickets related to printers, applications, and general user support questions. You are also responsible for maintaining and monitoring daily support tickets through email and Celsius' ticketing platform. RESPONSIBILITIES: Manage and resolve help desk tickets, provision or deprovision service management tickets relating to hardware (Windows, MAC, and OS) and software relating to Office365, JIRA, ADOBE, IronClad, plus other application as assigned. Inventory management of all hardware and software asset lists. Manage the proper operation of office equipment and digital resources (access control, printer, Wi-Fi, IP phones) Assist users with resetting passwords or VPN connections, login issues, mobile device questions, and email archiving. Assist users with creating TEAMS groups/channels or SharePoint sites. Create Application Job Aids for managers to use and distribute as application tutorials. Other duties as assigned by management. QUALIFICATIONS: AS or BS Degree - Computer Information Management or combination of education/experience. 1 Year experience with Office365, TEAMs, Sharepoint and Adobe Administrator 1 Years network/infrastructure administration experience 2+ years in IT Support including IP phones, desktops, laptops, applications, Wi-Fi, and system setups. 1 year in Network Setup, VM setups and VPNs. Experience with Windows10-11, Windows Server Ability to work in a fast-paced, high-growth environment Excellent customer support skills. Must hold an A+ and Networking + Certification Must have advance skills in MS Office, Outlook, Excel, and PowerPoint Experience Must be able to type 50 plus words per minute Demonstrated problem-solving and troubleshooting skills. Must be detail orientated, with excellent oral and written communications skills. Function as a member of a work team, self-motivated and highly responsible. Python and PowerBi, Power Automat, skills a plus Must be able to work full time onsite in Boca Raton BENEFITS OFFERED: Comprehensive Medical, Dental & Vision benefits Long- and short-term disability Life insurance 10 PTO days per year subject to accrual policy 10 Company paid holidays 401(k) with Company match Identity theft and legal services The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Celsius is a total rewards company. This position may be eligible for other compensation, including bonuses and Restricted Stock Units (subject to company plans). Celsius Holdings, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. We believe strongly in fostering a safe, fair and respectful work environment. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please reach out to *******************. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this
    $32k-53k yearly est. 6d ago
  • Desktop Support Technician

    Stand 8 Technology Consulting

    Information Technology/Support Technician Job In Oakland Park, FL

    STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. We are seeking a skilled and customer-oriented Desktop Support Technician to join our enterprise organization. In this role, you will provide level 1 and 2 onsite, in-person, and remote support to a large and diverse user base. With a focus on Mac and Windows platforms, your expertise will help ensure the smooth operation of end-user systems, including desktops, laptops, and specialized applications. Your ability to troubleshoot, provide excellent customer service, and collaborate with IT teams will be essential for success in this role. Responsibilities Provide operational support to end-users through remote, phone, and in-person assistance. Diagnose and resolve hardware, software, and network connectivity issues on both Mac and Windows devices. Utilize tools such as Jamf for Mac management and ServiceNow for ticketing and tracking resolutions. Perform installations, configurations, and maintenance for desktops, laptops, printers, and peripherals. Manage user accounts and permissions using Active Directory and O365. Assist with device imaging, setup, and deployment following company standards. Provide training and support for commonly used applications and software tools. Document troubleshooting steps and resolutions in the ServiceNow system. Collaborate with IT teams and vendors to ensure seamless integration of systems and applications. Stay up-to-date with industry trends and best practices in desktop support. Requirements Proven experience as a Desktop Support Technician in an enterprise environment. Proficiency in Windows 10 and mac OS platforms. Hands-on experience with Jamf for Mac device management. Familiarity with ServiceNow or other enterprise ticketing systems. Knowledge of Active Directory, O365, and networking principles. Strong troubleshooting skills for hardware, software, and network issues. Excellent communication, customer service, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Flexibility to provide occasional after-hours support. Additional Details The base range for this contract position is $20 - $25/per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered. Benefits Medical coverage and Health Savings Account (HSA) through Anthem Dental/Vision/Various Ancillary coverages through Unum 401(k) retirement savings plan Company-paid Employee Assistance Program (EAP) Discount programs through ADP WorkforceNow About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ************** and reach out today to explore opportunities to grow together
    $20-25 hourly 2d ago
  • Information Technology Specialist

    Insight Global

    Information Technology/Support Technician Job In Fort Lauderdale, FL

    Lab IT Technician 1 Year On Going Contract $22-$27 Hourly Based On Experience Looking to HIRE RIGHT AWAY! Required Skills Excellent problem-solving and communication skills. Proficient computer skills. Attention to detail and precision in work. Strong organizational skills. Team player with excellent interpersonal skills. Proactive and eager to learn and adapt to new technologies and processes Experience in the repair and maintenance of electronic/electrical modules Plusses/Preferred Skills Knowledge of electronics and electrical systems / Ability to detect and solve electrical problems. Associate's Degree in Computer Science, or related field Troubleshooting and maintenance skills on Windows10- based PCs Understanding of Linux, JIRA, Windows Batch Files, Bash, Shell/PowerShell Scripting Understanding Command Screens in Windows Any experience with Python, Groovy, C/C++, or any Object-Oriented programming language Day to Day Overview: Seeking a skilled and detail-oriented Lab Technician to join the company's team. The ideal candidate will have a strong interest in electronics, electrical, or computer engineering, and will be responsible for the assembly, maintenance, and enhancement of our automation test stations. This role requires a proactive individual with excellent problem-solving and communication skills, and a keen eye for detail. Key Responsibilities: Assembly, maintenance, and enhancement of our automation test stations. Retrofitting of legacy our automation test stations. Perform inventory control of electronic modules and laboratory materials. Utilize hand tools, power tools, and standard equipment for assembly tasks. Ensure adherence to team's quality principles, processes, and best practices.
    $22-27 hourly 1d ago
  • Technical Support Representative

    Toonimo 3.9company rating

    Information Technology/Support Technician Job In Miami, FL

    Toonimo is a leading Digital Adoption Platform for enterprises that revolutionizes internal employee training and customer onboarding initiatives. Our powerful tools enable organizations to enhance user adoption of new or existing software solutions, eliminating the need for time-consuming eLearning modules or user manuals. By seamlessly integrating learning into the software itself, users can acquire knowledge through hands-on experience and accomplish tasks on the go. With engaging text bubbles, effects, and audio, Toonimo provides a dynamic self-serve environment that significantly boosts user adoption, reduces training costs, improves employee morale, and enhances overall operational efficiency. Your Role on Our Team: As a valued member of our Technical Support team, you will play a pivotal role in delivering exceptional customer support and promoting product knowledge for our diverse portfolio of clients. Your focus will be on empowering customers with self-sufficiency during real-time support interactions, ensuring their success with the Toonimo platform. By understanding their goals and objectives, you will guide them in utilizing the product effectively and efficiently. Your dedication to learning and applying Toonimo's best practices will be essential in driving customer satisfaction and optimizing their experience. Moreover, you will have the opportunity to contribute innovative ideas for continuous improvement, collaborating closely with our management team. Your Profile: We are seeking a candidate who possesses the following qualifications and skills: A minimum of 2 years of experience in software support or customer service roles. Beginner to intermediate knowledge of HTML, jQuery, CSS, and JavaScript. A problem-solving mentality with a strong focus on providing exceptional customer service. Proficiency in communication across various formats, including written correspondence, live chat, conference calls, and in-person interactions. Comfortable using application logs, browser development tools, and other investigative resources to identify and address issues. A quick learner with the ability to understand and effectively communicate about new technologies. Capable of working independently with minimal supervision as well as collaboratively within a team. Excellent analytical and organizational skills to manage complex tasks and prioritize effectively. Demonstrated composure and professionalism when handling challenging customer situations. Compensation: *Hourly paid job * $18-$20 an hour * Your Benefits: We offer a comprehensive benefits package that includes: Comprehensive healthcare coverage for medical, dental, and vision, extending to employees and their families. A vacation policy designed to encourage a healthy work-life balance. The opportunity to work with renowned international companies, including Verizon, Lloyds, Northern Trust, Aon, Veolia, and many others. At Toonimo, we are committed to fostering a workplace that values diversity, equity, and inclusion (DEI). We approach DEI with the same level of collaboration and innovation that drives our business success. We believe in the power of diversity and are dedicated to creating an equitable and inclusive environment where every employee has equal opportunities for growth and success. Join our team at Toonimo and be part of the future of digital adoption in enterprise environments. Apply now to embark on an exciting journey of innovation and impact.
    $18-20 hourly 2d ago
  • IT Single Point Of Contact (SPOC), Associate

    Peregrine Search Solutions

    Information Technology/Support Technician Job In Coral Gables, FL

    IT SPOC, Associate ABOUT US: Founded in 1993, our client is an investment management firm focused on investments in mortgage and consumer credit, including whole loans, asset-backed securities, mortgage servicing rights, and other credit-related assets. POSITION SUMMARY: This Single Point of Contact (SPOC) position in the IT Program Management Office (PMO) serves as the primary liaison between the IT PMO and Finance departments. The SPOC is responsible for ensuring the successful delivery of IT solutions supporting investment, finance, and operations teams. The SPOC will work closely with stakeholders to gather requirements, manage project timelines, and ensure that IT projects align with business goals. The SPOC will work within the PMO to provide formal management and tracking of projects within the pipeline. A successful SPOC is organized, diligent, and proactive. This role requires a combination of technical knowledge, analytical expertise, and a strong understanding of financial data to deliver insights and solutions that support business decisions. RESPONSIBILITIES: • Identify opportunities for supporting and optimizing business processes and system implementations to achieve business goals. • Work with stakeholders to understand business requirements and needs. • Oversee and manage data processes to ensure data integrity, accuracy, and compliance with regulatory standards. • Conduct advanced data analysis to extract meaningful insights, trends, and performance indicators relevant to financial operations. • Utilize data visualization tools to create reports and dashboards that effectively communicate financial metrics to non-technical stakeholders. • Manage the entire RFP process from initial request through vendor selection and contract negotiation. • Work with cross-functional teams to deliver business objectives. • Perform business assessment, evaluate operational benefits of solutions, and convey benefits and gains to leadership and stakeholders. • Produce all elements associated with a project plan and maintain key project governance documentation. • Build long-term, trust-based relationships with stakeholders, vendors, and internal shared services. • Ensure adherence to IT security policies and procedures, safeguarding company data and systems from unauthorized access and breaches. • Collaborate with the Project Team by assisting all team members to ensure goals and requirements are being met and any risks or issues are quickly addressed, mitigated and/or resolved. • Develop and maintain budget, project, and reporting documentation as necessary to ensure timely and effective communication of real time status through presentations and reporting. • Must be able to manage several initiatives at a time. • Other duties as needed or assigned. QUALIFICATIONS: • Bachelor's Degree - Business Administration, Finance, Information Technology or Engineering preferred. • Minimum 5 years as a Project Manager, Product Manager, Business Analyst or similar role involving communication with both business stakeholders and technology teams. • Understanding of IT infrastructure, software development lifecycle (SDLC), and enterprise-level systems integration. • Proficiency in one or more of the following: BI tooling (Power BI, Tableau, or similar); data retrieval and analysis tooling (SQL, Python, etc.); financial and accounting systems. • Experience in Corporate Finance, Asset Management or Hedge Funds a plus. SKILLS: • Excellent interpersonal and communication skills, ability to problem solve and liaise with departmental staff and senior management. • High degree of organizational skills, individual initiative, and personal accountability. • Customer service-oriented mindset with a focus on stakeholder satisfaction. • Familiarity with collaboration tools such as Jira, Confluence, Asana, or similar. • Confident leading cross-functional teams, consisting of co-location, virtual, onsite, and consultants. • Ability to work efficiently and seamlessly in fast paced technology and business domains. CERTIFICATIONS, LICENSES, AND/OR REGISTRATION • PMP certification a plus • Relevant certifications (SQL, Power BI, etc.) are a plus
    $44k-75k yearly est. 11d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology/Support Technician Job In Miami, FL

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Required qualifications: 18 years or older Legally authorized to work in the United States At least high school diploma or equivalent or higher
    $45k-67k yearly est. 2d ago
  • Information Technology (IT) Manager

    Transpire Bio 4.2company rating

    Information Technology/Support Technician Job In Weston, FL

    The Information Technology Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. With the task of overseeing all IT functions of the company, the Manager needs to have expert knowledge of the industry's best practices and stay up-to-date with advances. Maintain the company's infrastructure to meet cGMP standards. Will need experience managing contract IT services in support of projects and overall site maintenance. Essential Duties and Responsibilities Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project. Managing IT budgets, forecast, and enforcing cost-effectiveness Assessing and purchasing new and replacement hardware including issuing equipment to new employees, maintaining adequate inventory of equipment for business needs Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing. Testing, troubleshooting and adjusting information systems to operate effectively Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed. Establishes and implements project communication plans, providing status updates to affected staff and stakeholders. Help define IT infrastructure strategy, architecture, and processes Collects, analyzes, and summarizes information and trends as needed to prepare project status reports. Monitors and maintains internal IT infrastructure Conducting routine evaluations of network and data security Performs other related duties as assigned. Supervisor Responsibilities Hires and trains members of the technical staff and contract staff. Oversees the day-to-day workflow of the department. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of internal employees and external contractors as needed and in accordance with company policy. Oversees contract IT services groups and project teams Qualification Requirements Bachelor's Degree in Computer or Information Science-related field required; Master's Degree preferred. At least five years (5) of related experience required. Excellent knowledge of technical management, information analysis and of computer hardware/software systems Hands-on experience with computer networks, network administration and network installation Excellent project management skills and strong ability to prioritize Strong critical thinking and decision-making skills Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Ability to use ladder and basic tools Speak fluent Mandarin Chinese - Preferred
    $69k-111k yearly est. 14d ago
  • Payment Systems Specialist

    Educational Federal Credit Union

    Information Technology/Support Technician Job In Kendall, FL

    Provides internal operations support to member-facing employees and evaluates service requests to identify operational improvements. Responsible for essential operational functions as assigned by the Payment Systems Manager. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Maintain a thorough knowledge of credit union services, policies, procedures, and general operations practices. Assist frontline and key support departments with complex member inquiries, account issues, research, and document requests. Provide support for all functions processed in the Payment Systems department. Answer member calls and provide assistance or direct the call to the appropriate department. Process and review daily ATM deposits and ATM terminal activity. Responsibilities include: performing draft image repairs, monitoring incoming deposits, review check hold exceptions, reversing fraudulent/invalid checks when necessary, and balancing the General Ledger Process daily draft inclearings. Responsibilities include: posting the draft file, performing draft image repairs, reviewing and posting draft exceptions, processing draft returns, and balancing the GL. Process stop payment orders and statement/check copies requested through Online Banking, fax, or mail. Review and process daily check order exceptions. Contact applicable members with shipping discrepancies. Balance department-related General Ledger accounts. Perform other duties as assigned by management. Requirements: Associate's degree or equivalent combination 1-2 years of Financial Services/customer service experience Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.
    $65k-96k yearly est. 15d ago
  • Technical Support Specialist

    Gaumard Scientific Co 4.2company rating

    Information Technology/Support Technician Job In Miami, FL

    Be a part of our talented team, let's grow together! Gaumard's Technical Support team are trained product experts who help end-users troubleshoot and resolve product-related technical issues related to our wide variety of human patient simulators. Our ideal candidate has excellent interpersonal skills and is naturally a solutions-oriented individual who enjoys interacting with end-users to resolve tech-related issues, provide timely resolution of customer issues, and internal support teams with or product-related problems. SUPERVISION RECEIVED AND EXERCISED: Receives direct supervision from the Technical Support Manager. Does not exercise supervision over any other position. DUTIES AND RESPONSIBILITIES: Provides product-related support via telephone, email, and other channels for a variety of medical simulation products. Documents, tracks, and monitors the problem to ensure a timely resolution. Training customers via phone, WebEx, or classroom on the use of medical simulators. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Install new equipment and software and remove old equipment if/when needed. Other duties as assigned. QUALIFICATIONS/REQUIREMENTS: Bachelor's degree in Biomedical engineering, nursing, or other the sciences. Experience with workstation software and hardware installation, upgrades, and repairs. Experienced with: Windows 95/98/2000/XP, MS NT Server, MS SQL, MS Exchange, MS Outlook, MS Office (Word, Excel, Access, PowerPoint). Any clinical experience a plus. Excellent communication skills, both verbal and written. Bilingual English and any other language a plus. Ability to work with limited supervision and extended hours. PHYSICAL/MENTAL REQUIREMENTS: High energy level, comfortable performing multifaceted projects in conjunction with normal activities. Should possess excellent eye-to-hand coordination, and manual dexterity. While performing the duties of this job, the employee is regularly required to sit and use his/her fingers. The employee frequently is required to talk and/or hear. The employee is interchangeably required to sit, stand, and walk. The employee must occasionally lift and/or move up to 35 pounds. Ability to communicate (read and write) effectively in a business environment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to work additional hours as needed. WHAT YOU'LL GET WHEN YOU JOIN THE GAUMARD FAMILY: Competitive Pay. Full health benefits (medical, vision, dental). Paid Time Off (PTO). 11 Paid Holidays. Retirement plan with 100% employer match up to 5% of employee's contribution. Satisfaction knowing that you have joined a long-standing company. Hours: Monday to Friday 8:00 AM to 4:30 PM must be willing and able to work some Saturdays or stay beyond scheduled shift if needed to meet business demands. The above supersedes all previous descriptions. This job description is intended to be a tool to describe the primary purpose of the job and the KEY duties and responsibilities. This description does not state or imply that the functions listed above are the only tasks to be performed by the employee occupying this position. Management has the right to add to or change the job responsibilities at any time . Equal Employment Opportunity Statement: Gaumard Scientific is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Gaumard Scientific is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gaumard Scientific are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Gaumard Scientific will not tolerate discrimination or harassment based on any of these characteristics. Gaumard Scientific encourages applicants of all ages. Gaumard Scientific will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
    $41k-73k yearly est. 23d ago
  • IT Support Specialist

    City of Aventura 4.2company rating

    Information Technology/Support Technician Job In Aventura, FL

    The City of Excellence is hiring! Official City application required. Candidates receive further communication via email. Check your email, including spam/junk folders, for these notices. Description The City of Aventura is seeking a highly skilled, motivated, customer service focused, full-time IT Support Specialist. Under the general direction of the Operations Manager, the IT Support Specialist serves as the primary contact for department staff, end-users, and vendors in coordinating and resolving service requests and services involving the Helpdesk and customer service functions. This position requires working independently and in conjunction with senior staff to perform various duties related to hardware and software assistance for multiple systems the city uses. Duties & Responsibilities The IT Support Specialist is responsible for essential tasks, including but not limited to: Providing information technology support and services. This position is on call for off-hours support and in the event of an emergency. Offering first-level support to end-users by researching and answering questions resolving computer and phone problems. Recording trouble calls into the Helpdesk software and providing follow-up support until the problem is resolved or escalated to advanced-level support. Training and assisting City end-users with hardware repair service calls for printers, phones, and other devices. Deploying new computers and devices under the guidance of the Operations Manager. Assisting in the installation of software and hardware as needed. Monitoring daily, weekly, and monthly backups. Assisting end-users with data recovery, such as performing file restores. Troubleshooting network problems and situations related to everyday end-user support. Playing an active role in IT Disaster Recovery preparation and/or disaster recovery efforts, as designated in the City Emergency Management Plan. Conducting other related duties as assigned. Qualifications & Requirements DESIRED MINIMUM QUALIFICATIONS Education and Experience: Graduation from an accredited four-year college or university with a degree in information systems, computer science, or a closely related field is preferred. Two years of experience in an IT support or technician capacity, with a strong preference for experience in the public sector. An equivalent combination of education, training, and experience that provides the necessary knowledge, skills, abilities, and other competencies for success in the target position as determined by the IT Director. Necessary Knowledge, Skills, and AbilitiesThe IT Support Specialist should possess: Considerable knowledge of modern information systems theories, principles, and practices, including networking, applications, websites, and the Internet. Considerable knowledge of information systems, office automation, area networks, computer hardware, and applications. Ability to analyze and solve problems through a systematic and logical approach. Ability to work in a dynamic, service-oriented team environment. Ability to interpret and follow written and oral instructions. Effective written and oral communication skills. Ability to interface and communicate with other City employees and citizens. Ability to obtain and maintain Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS) certifications. Candidates are required to undergo a comprehensive background investigation, which includes fingerprinting and drug screening. As part of the selection process, candidates will need to complete a Personal History Questionnaire. The candidate must possess a valid State of Florida Class "E" driver's license. Supplemental Information SUPERVISION RECEIVED The IT Support Specialist works under the general supervision of the Information Technology Operations Manager. SUPERVISION EXERCISED May have supervisory responsibilities for other support staff or temporary employees as assigned. TOOLS AND EQUIPMENT USED The role requires frequent use of personal computers, including graphic development tools, word processing, database and spreadsheet programs, calculators, telephones, copy machines, and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this job requires include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. The employee is occasionally required to walk, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this job requires include close vision and the ability to adjust focus. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. We are an Equal Opportunity Employer.
    $33k-45k yearly est. 17d ago
  • IT Support Specialist II

    Icare Health Solutions Enterprise 4.8company rating

    Information Technology/Support Technician Job In Miami, FL

    Full-time Description An advanced level position that provides advanced help desk support to end users over email, phone, or in person. Resolves internal and external customer concerns raised during installation, operation, maintenance or product application or compatibility matters in a manner that support the achievement of satisfaction, growth, and operational excellence goals Essential Functions Provide onsite desktop support including the use of hardware, software, and cloud-based applications Responsible for creating user accounts in Active Directory/Adaxes and Exchange email systems Troubleshoots and resolves common issues with desktops/laptops, mobile devices (Cell phones, tablets, etc.), printers, and/or applications Supports, monitors, tests, and troubleshoots network, application, and security problems Assists with setup, configuration, and installation of devices, equipment, software, printers, and other peripherals User provisioning and deprovisioning Document break/fix activities in online ticketing system and maintain documentation for processes and procedures Maintain inventory and other spreadsheets/databases Manage escalated tickets from the Level-I technicians to help troubleshoot and repair Take and prioritize telephone, email, and helpdesk inquiries as well as determine when to escalate to higher level technicians General assistance with office technology-related issues as needed Maintain an in-depth knowledge of the products/software Act as a customer advocate, championing issues which have an impact on customer operations as they relate to products/software Requirements Job Specifications Typically has the following skills or abilities: Bachelor's degree in Business Administration, Computer Science, or related field; in lieu of degree 4 years functional experience in help desk, IT support, or related experience Knowledge of Microsoft Office 365 Experience supporting email Basic understanding of IT security principles Ability to work independently and critically think through issues with minimal instruction/direction Ability to set up and troubleshoot computers, including installing and configuring computers, and printers Demonstrated interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities High degree of accuracy and proficiency in problem identification and diagnosis for most working situations, including those that present a moderate degree of complexity Ability to travel to onsite locations for technical support as required. Effective verbal and written communication skills Ability to communicate and collaborate across multiple teams and locations Demonstrated ability to work independently and within a team with minimal supervision; takes initiative to effectively carry out responsibilities Demonstrated ability to learn, support change management, and assimilate new information quickly Ability to use independent judgment/discretion for problem escalation on more complex issues or situations and coach less experienced representatives in basic procedures Preferred Skills Bilingual (English / Spanish) Experience or understanding of healthcare industry or terminology #LI-ONSITE The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here . Salary Description $23.50 - $25.50
    $36k-49k yearly est. 2d ago
  • Technology Support Specialist - School of Film & Television

    Loyola Marymount University 3.5company rating

    Information Technology/Support Technician Job In Westchester, FL

    The Technology Support Specialist duties include installing, modifying, and repairing computer hardware systems, software deployment via cloud-based MDM imaging, performing annual software renewals, and providing technical assistance and training to system end users. Additional duties include monitoring and maintaining School of film and Television (SFTV) related infrastructure resources used for facilitating teaching, learning, and coursework content. The Technology Support Specialist position also supports major project initiatives, field testing, and recommendation of future hardware and software. This position will provide daily support to SFTV, including all public computing spaces, labs, group study rooms, staff conference rooms, performance spaces, and specialty rooms. This position reports directly to the Manager of Learning Space and Lab Technology, Information Technology Services. Day-to-day operational tasks and duties will be coordinated between the Manager of Learning Space and Lab Technology and an SFTV representative(s) designated by the college dean. Primary job functions require exercising discretion and independent judgment on a frequent basis. Position Specific Responsibilities/Accountabilities • Serves as ITS liaison to the School of Film and Television. Maintaining a professional and service-oriented relationship with the college is the foundation of the role. • Coordinates installation and maintenance of computer hardware in classrooms, specialty labs and spaces, and SFTV theaters and screening rooms. • Coordinates software deployment via JAMF MDM cloud deployment software, with the goal of installing the majority of software and end user preferences remotely via JAMF Policy and Configuration Profile implementation. Some software titles, such as AVID Media Composer, ProTools, etc. may need to be installed manually per workstation. • Coordinates with the Manager of Learning Space and Lab Technology the preventative maintenance of all instructors' workstations and associated equipment in general purpose classrooms and other learning spaces. • Acts as a point-of-contact for both the Network and Server Infrastructure teams to effectively identify, communicate, and address issues or concerns within SFTV. • Gathers and/or creates information and maintains documentation on School of Film and Television computers and infrastructure resource including inventory asset management. • Responds, diagnoses, and resolves client inquiries concerning systems operation, system hardware, and software problems. Researches complex issues related to software and hardware issues and identify solutions. Directs appropriate issues to other related support organizations. • Organizes, tests, recommends, and implements new software or hardware options for School of Film and Television labs and classrooms. • Recommends and develops preventive maintenance and asset refresh plans for computer labs and learning spaces, conference rooms, and other public computing areas. • Maintains and updates labs in accordance with Information Technology policies and procedures. • Provides updates, status, and completion information to appropriate manager, Director and/or the Vice President for Information Technology, through problem request tracking system, via voice mail, e-mail, or in-person communication. • Assist with other ITS managed computer labs when needed. • Perform other duties as assigned or requested. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service. Requisite Qualifications • Typically a Bachelor's degree or equivalent. Related training and/or equivalent combination of education and experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of changes in technology. • Minimum 1 year of related experience. • Experience with JAMF cloud mobile device management, particularly proficiency in scripting and deployment of configuration profiles. • Experience with technical documentation, technical training and troubleshooting, and/or technical instructional design strongly preferred. • Preferred experience working in or with a studio/media production/post production environment. • Apple hardware and software certification preferred. • Strong customer service skills and the ability to communicate technical information to supported faculty, staff and students in a user-friendly manner. • Sound communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information. • Demonstrated knowledge in the areas of Windows and mac OS operating systems. Familiarity with various types of peripherals including (but not limited to): web cameras, printers, scanners, external storage media, input devices, and lockdown devices. • Working knowledge handling and using media production equipment such as film cameras, projection systems, lighting modules and other related equipment. • Comfortable installing and troubleshooting media editing and production software such as AVID Media Composer, AutoDesk Maya/Entertainment Suite, Adobe Creative Cloud Suite, and Pro Tools, among others. • Familiarity with the Microsoft Office 365 ecosystem, especially Outlook and Teams. • Familiarity with Box cloud content management system, as well as working knowledge of Zoom videoconferencing meetings and webinars. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 50 lbs., stoop, kneel, reach high and low, use depth perception. For full consideration, applicants should submit the following items: 1) a current and comprehensive resume and 2) cover letter. #HERC# / #HEJ# Staff Regular Salary range $28.94 - $36.20 Salary commensurate with education and experience.Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit *********** for more information.)
    $28.9-36.2 hourly 12d ago
  • Helpdesk Support Specialist

    Greenberg Traurig 4.9company rating

    Information Technology/Support Technician Job In Doral, FL

    Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity for a Helpdesk Support Specialist in the Technology Department of our Phoenix or Doral office. We offer competitive compensation and an excellent benefits package. Position Summary The Technical Support Specialist provides support for attorneys and business staff in a 24x7 call center environment. The available shifts for this position are: 4 AM - 12:30 PM Arizona Time / 7 AM - 3:30 PM Eastern Time Duties & Responsibilities Resolves complex technical issues at point of contact Utilizes customer service skills to effectively support a demanding client base Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Candidate should also be flexible to work overtime as needed Skills & Competencies Exceptional customer service skills including the ability to convey highly technical information in easy to understand, non-technical terms Must be highly productive, able to balance competing priorities and meet all established productivity measures Ability to adapt to a fast-changing environment Excellent analytical and problem solving skills Position also requires the ability to work under pressure to meet strict deadlines Qualifications & Prior Experience Candidate must have 3+ years technical support experience in a law firm environment or 7+ years experience providing technical support in a professional services organization Microsoft Office Specialist certification in MS Word is required, other Office certifications are highly desirable A+ and Network+ certifications are highly desirable Prior experience documenting interactions and using an IT ticketing system Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases. Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm's progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program's alignment with the firm's commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.
    $38k-45k yearly est. 13d ago

Learn More About Information Technology/Support Technician Jobs

How much does an Information Technology/Support Technician earn in Lauderhill, FL?

The average information technology/support technician in Lauderhill, FL earns between $26,000 and $64,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average Information Technology/Support Technician Salary In Lauderhill, FL

$41,000

What are the biggest employers of Information Technology/Support Technicians in Lauderhill, FL?

The biggest employers of Information Technology/Support Technicians in Lauderhill, FL are:
  1. NSU
  2. Nsuarena
  3. WheelHouse IT
  4. Nova Southeastern University
  5. Contact Government Services
  6. Insight Global
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