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  • Sr. ESD Helpdesk Support Technician

    Teksystems 4.4company rating

    Information technology/support technician job in Kansas City, MO

    *Top Skills - Must Haves* * Help desk support * Windows * Technical support * DoD Secret Clearance * CompTIA Security+ Certification *Top Skills' Details* This role will provide helpdesk support to USMC IT users. There is a good amount of training that occurs and resources for helpdesk agents. Basic training form a technical school will be enough to get started on your IT Career *Secondary Skills - Nice to Haves* * Customer service *Description* Our customer is looking to grow their Enterprise Service located in Kansas City Missouri. This team is comprised of 40 Service Desk Technicians responsible for supporting the NGEN Network End-Users throughout the world. This team is responsible for fielding between 8-20 tickets per day. Most technicians will start on night shifts unless a day shift opens up. The ticket volume dramatically decreases overnight vs mornings. Ultimately, the ESD technician will support the Navy- USMC in unifying its networks and data management systems to improve capability and service under one enterprise network. * Average troubleshooting requirements may include supporting intranet issues, password resets, network troubleshooting, copiers, printers, scanners, etc. The ticketing system currently being used is Remedy. * This is a 24/7 service desk in a classified environment. Technicians are required to hold at minimum a DoD Secret Clearance and a CompTIA Security + CE exam certification. * There is a lot of upward mobility from this position. Technicians will be presented the opportunity to change shifts with tenure as well as get the opportunity to observe and collaborate with the in-house Windows Team, Linux Team, Oracle/SQL Team, Storage Team, Network Team, Desktop Support, Systems Applications team, & Cyber team. It is common for these teams to recruit from the desk. * This desk also promotes within and there are opportunities to elevate into leadership positions. This is a contract however it is incredibly long-term with room for this advancement while contracting. * The ideal candidate is someone interested in growing their career on the infrastructure path learning a business from the ground up. Strong interpersonal skills, and ability to problem solve, customer service-centric people required. *Skills* Help desk support, Windows, Technical support, Customer service *Additional Skills & Qualifications* Self Managing, excellent communications, ability to follow procedures and policies, be on time and responsive to requests *Experience Level* Expert Level *Job Type & Location*This is a Contract position based out of Kansas City, MO. *Pay and Benefits*The pay range for this position is $29.37 - $34.46/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Kansas City,MO. *Application Deadline*This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $29.4-34.5 hourly 2d ago
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  • Information Technology Support Engineer

    Teceze

    Information technology/support technician job in Kansas City, KS

    Title: IT Support Duration: 3 Weeks Project for one of our clients in Kansas City The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
    $53k-77k yearly est. 3d ago
  • Peer Support Specialist

    Unitedhealth Group 4.6company rating

    Information technology/support technician job in Kansas City, MO

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer's condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions. Schedule: Monday through Friday between the hours of 8:00 am to 5:00 Central Standard time. A 40-hour work week, the schedule to be determined by hiring manager upon hire. This position is a field-based position with both a main office location and home-based office. You will have the flexibility to work from home when not in the field. Location: Kansas City, MO and surrounding communities. Local travel up to 75% and mileage is reimbursed at current government rate. If you reside in Kansas City MO, you'll enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities. Use his/her own Recovery LIVED experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery Experience working with consumers that have co-occurring Disorder, i.e., Mental Health and Substance Use Disorder Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency As directed, serve as a designated member of Internal subcommittees Participate in Optum and Health Plan Quality Review processes Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities As requested, provide support to consumer or family members in making needed appointments Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group Assist and support consumers and family members with Grievance processes Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support. Respond to concerns and questions from consumers and families Participate in Treatment planning with consumers and families who request that support Work with community agencies along with and/or on behalf of consumers and families Provide feedback about Treatment planning development based on their interactions with other consumers and families Advocate on behalf of the consumers and families Provide peer support to consumers and family members at critical points in their treatment process Experience working with diverse populations in behavioral health settings, including expectant and new mothers. Enter documentation of all interactions into the documentation platform Serve as liaison between Optum, the Health Plan and those who use services Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives Extensive work experience within own function Work is frequently completed without established procedures Works independently May act as a resource for others Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED or higher 1+ years of working experience in community resources 1+ years of experience with the Medicaid population 1+ years of experience in demonstrated understanding of the principles of recovery and resiliency and own lived experience 1+ years of computer proficiency experience with Microsoft Office (Word, Excel, and Outlook) and be able to access multiple web applications Possess an active/current Certified Peer Recovery Specialist or Certified Peer Support Specialist) certification in the state of Missouri or be able to obtain their certification within 12 months of employment Reside within a commutable distance to Kansas City, MO and surrounding communities in Missouri and reside within the state of Missouri Ability to travel 75% of the time within 60 miles of territory assigned and reliable transportation, with a current and non-restricted state of Missouri Driver's License and State-required insurance Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Associate degree (or higher) Ability to facilitate training events Soft Skills: Ability to work independently and as a team, and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $26k-30k yearly est. 2d ago
  • Help Desk Technician

    Premium Waters 4.3company rating

    Information technology/support technician job in Riverside, MO

    Job Description We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment
    $22-26 hourly 10d ago
  • desktop support

    Artech Information System 4.8company rating

    Information technology/support technician job in Kansas City, MO

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back **************or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE :Desktop Support LOCATION:KANSAS CITY, MO Duration:1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************
    $40k-49k yearly est. 60d+ ago
  • IT Support Specialist II

    ISG Technology 3.4company rating

    Information technology/support technician job in Overland Park, KS

    Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 34d ago
  • Informational Technology Position

    Missouri Reap

    Information technology/support technician job in Kansas City, MO

    Employment Status: Full-Time FLSA Status: Non-Exempt Calendar: 240 Days Experience Required: Minimum of one (1) year work related experience preferred. Minimum Education Requirements: High School diploma or G.E.D. Department: Technology Direct Supervisor: Director of Technology Primary Work Location: Office setting Certification: Proper certificate in related field Job Summary: The Workstation Technician at Center School District is responsible for installing, upgrading, and troubleshooting hardware and software across desktops, mobile devices, and peripherals. Supporting over 3,000 devices for 2,500 students, the technician manages network connectivity, printers, equipment inventory, and warranties. This role also aids users with technical issues and cloud-based document solutions, ensuring reliable technology throughout the district's multiple campuses. Essential Job Functions An employee in this position may be called upon to do any or all of the following essential duties: * Provide technical phone, email, or remote support to user by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance * Install, upgrade and troubleshoot software problems * Troubleshoot and diagnose problems with end user equipment such as interactive display panels, casting and projecting, laptops, tablets, printers and other systems as assigned * Support mobile devices such as iPads, Chromebooks, laptops, district cell phones, and other systems as assigned * Troubleshoot all other peripheral devices (scanners, desk/office phone) * Identify issues and troubleshoot network connectivity, wiring, and accounts * Perform other duties as assigned Knowledge, Skills, and Abilities (KSA's) for Position An employee in this class must have the following knowledge, skills, and abilities upon application: Knowledge * PC hardware and software installation and Windows operating System * Active Directory experience with extensive workstation knowledge * Local Area Networks (LAN), Wide Area Networks (WAN), and software support systems Skills * Strong written and oral communications and relational skills * Following and relaying complex oral and written instructions, policies and procedures * Strong organizational skills * Strong customer service skills * Advanced Excel skills Abilities * Multitasking and prioritizing under pressure * Work independently * Lift up to 50 pounds to shoulder height * Climb and work on ladders * Establish and maintain effective working relationships with associates, teachers, parents, and the public * Effectively welcome and embrace differences among employees and citizens * Must be able to successfully complete a background investigation * Must be able to work a flexible schedule as needed * Must be able to provide a valid driver's licenses and reliable transportation You are navigating off of REAP site to the district's posting. OK
    $38k-67k yearly est. 35d ago
  • IT/OT Technician - KS, MO, NE, & AR

    The Industrial Solutions Network of CED

    Information technology/support technician job in Kansas City, MO

    AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: ***************************************************************** Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability | Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS Powered by JazzHR aict3t0b3Q
    $38k-67k yearly est. 2d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Kansas City, MO

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-42k yearly est. 29d ago
  • IT Technician

    Commercial Capital Company

    Information technology/support technician job in Lenexa, KS

    Position Title: IT Technician Department: Technology Services Reports To: Director of Technology The IT Technician provides front-line technical support to internal staff and external clients across the Microsoft ecosystem and MSP toolsets. Requirements: Ideal candidates have 1-3 years of experience or a two-year technical/associate degree. Responsibilities include support for Microsoft 365, Azure, Teams Voice, Dynamics navigation, Power Automate basics, Ubiquiti networking, Exclaimer, and Datto systems. Key Responsibilities: • Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals. • Support Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, and Teams Voice. • Perform basic Azure AD tasks including password resets, MFA issues, and group membership updates. • Handle service ticket intake, triage, documentation, and timely resolution. • Assist users with basic Dynamics CRM navigation and troubleshooting. • Support Level 1 Power Automate flow troubleshooting. • Troubleshoot Ubiquiti/Unifi Wi-Fi, switches, and access points. • Assist with Datto RMM alerts, backups, and device remediation tasks. • Support and manage Exclaimer email signature configurations. • Escalate complex issues with complete ticket notes. • Perform updates, maintenance, and device provisioning tasks.
    $30k-53k yearly est. 37d ago
  • PC Support Technician

    Link Solutions, Inc. 4.2company rating

    Information technology/support technician job in Leavenworth, KS

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. * Must be a US Citizen * Must have or be able to obtain and maintain a DoD Secret Security Clearance. * Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: * Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. * Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. * Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. * Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. * Install and configure network interfaces and internet connections. * Diagnose network cable and configuration problems. * Coordinate support with the local Network Enterprise Center. * Services support tickets for Training Management Directorate (TMD) users. * Implement and design an organization-wide set of standards for future and existing information systems. * Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications * Must be a US citizen. * Must be able to obtain and maintain a DoD Secret Security Clearance. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * Two (2+) years in a PC Support Techniciant role or relevant field. * Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. * Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. * Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. * Capable of responding to user inquiries and providing technical assistance on PC systems and applications. * Windows workstation systems administration training. * Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: * Active Secret Clearance. * BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). * Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. * Ability to function independently and as a team player in a fast-paced environment. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 14d ago
  • Technical Support Team Lead

    CSA Global 4.3company rating

    Information technology/support technician job in Leavenworth, KS

    Full-time Description Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program
    $34k-53k yearly est. 60d+ ago
  • IT Salesforce Administrator

    Cogent, Inc.

    Information technology/support technician job in Riverside, MO

    Job Description About the Role Are you looking for more than just a job-a place where your contributions make a real impact, and your success is shared with your team? At Cogent, an employee-owned company, we're proud to offer exactly that. We're seeking an experienced Salesforce Administrator to serve as the primary system administrator for our Salesforce environment. This position is an on-site position and will be required to work out of one of our following locations (Riverside MO, Fenton MO or Omaha NE). Please note that there is no relocation package for this position. What You'll Do Maintain the overall health of our Salesforce platform, including user management, security, roles, profiles, permissions, and data integrity. Ensure releases, patches, and upgrades are reviewed, tested, and deployed proactively. Essential Responsibilities: Serve as the primary system administrator for our Salesforce environment. Maintain overall platform health, including user management, security, roles, profiles, permissions, and data integrity. Ensure releases, patches, and upgrades are reviewed, tested, and deployed proactively. Manage, prioritize, and resolve Salesforce support cases and enhancement requests from users across the organization. Identify opportunities to streamline processes and improve system usability. Provide exceptional service to internal users through training, documentation, and responsive support. Design, build, test, and deploy new functionality including flows, automation, page layouts, custom objects, validation rules, and reports/dashboards. Partner closely with business stakeholders to translate requirements into scalable, maintainable technical solutions. Support and enhance integrations between Salesforce and other business systems. Work with internal teams and external partners to ensure data consistency and reliable system communication. Stay current on Salesforce releases, new features, and best practices. Evaluate new Salesforce capabilities and recommend how they can be leveraged to support business goals. Contribute to long-term roadmap planning and platform optimization. Certifications / Licenses: 5+ years of experience as a Salesforce Administrator or in a similar role. Salesforce Certified Platform Administrator required. Advanced Admin or other Salesforce certifications are a plus. Bachelor's degree in Information Technology Management, Computer Science, or other related field of study preferred. Knowledge / Skills / Abilities: Proficiency with core Salesforce tools such as Flows, Process Automation, Lightning App Builder, Reports & Dashboards, Data Loader, and Data Maintenance. 2+ years of experience with Field Service Lightning (FSL) is required. Strong understanding of Salesforce security, data model, and platform capabilities. Excellent communication, problem-solving, and customer service skills. Ability to work independently in a small team environment while managing multiple priorities. Work closely with a small, cross-functional team to deliver high-quality solutions. Communicate clearly and work efficiently with technical and non-technical stakeholders. Demonstrate strong ownership, accountability, and a positive team-first mindset. Working knowledge of fundamental operations of Windows OS, computer hardware and networking equipment. Excellent customer service and interpersonal skills. Excellent analytical and problem-solving skills. Excellent oral and written communication skills. Ability to remain calm in a fast-paced, changing environment. Ability to organize, prioritize and plan work. Ability to work alone and within a team environment. Ability to lift 50 lbs. Ability to sit at a computer for long periods of time. Overtime may be required. Minimal travel will be required. Why Work With Us? At Cogent, you're not just an employee-you're an owner. Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our team of employee-owners is committed to helping build healthy and prosperous communities through creatively engineered solutions for our customers. We are a growing Midwest company that provides fluid processing solutions serving the local Industrial, Municipal, Commercial Building Trades, Oil and Gas markets through our family of trusted brands. We Offer Employee Ownership (ESOP) 401(k) with Company Match Profit Sharing Bonuses Medical, Dental, Vision & Life Insurance Generous PTO, Paid Holidays & Volunteer Time Off Career Development & Advancement Opportunities A Culture That Values Innovation, Collaboration, and Respect Make Your Mark with Cogent This is more than just a job-it's a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success. Apply today and help us build something exceptional-together!
    $58k-79k yearly est. 2d ago
  • IT Administrator II

    Stratacuity

    Information technology/support technician job in Kansas City, KS

    IT Administrator (Technical Support Services) Apex is immediately hiring for an IT Administrator (Technical Support Services) for a major food company and manufacturer in Kansas City, KS! . If interested in applying, please apply directly on our Apex website or email a copy of your updated resume to Melissa at [email protected] (please reference Job ID: 3015492 in email) Location: On-site in Kansas City, KS Schedule: M-F, 8am-5pm Travel Requirements: Candidates MUST be comfortable with traveling 1 week per month - mostly driving across KS, MO, IA, IL. Travel is for site visits, device audits, remediations, integrations, route runs, and training. Company provides vehicle, as well as a corporate care for gas, hotel, and food. Candidates must hold a valid driver's license and maintain a good driving record. * Travel to assigned locations on a scheduled basis and as needed for issues and projects (Travel frequency may increase or decrease based on project workload) Pay Rate: $68-72k salary (depending upon experience) Overview * Provide day-to-day and project-related technical support to multiple DFA locations within a geographic region, which will require traveling to multiple states. * Apply analytical and problem-solving skills to provide second-tier deskside support; this includes installing, diagnosing, repairing, maintaining, and upgrading computer software and hardware products and equipment to ensure optimal workstation performance. * Participate and/or lead phases of technology implementations, assisting with corporate software and hardware deployments and working alongside infrastructure teams and senior-level technical team members. * Serve as liaison between locations supported, third-party support and equipment vendors, and corporate IT teams on technical matters. * Troubleshoot straightforward to moderately complex issues in a timely and accurate fashion and provide end-user assistance. * Ensure that employees use company-owned hardware and software in conformance with DFA IT policies. * Work independently with moderate direction from senior team members or manager. * Serve as the IT liaison between the business units and IT to ensure all IT requirements are properly defined by gathering input from stakeholders, and develop design solutions for technical initiatives * Work with each site to identify their audio and visual needs and work with vendors to provide the business with solutions and lead up the implementation projects and support for those solutions * Assist with the management and tracking of all IT hardware assets within the assigned geographical area * Assist in project planning, communicate, and lead the execution phase for all projects associated with the locations within the assigned geographical area * Assist with the management and execution of all lifecycle projects for hardware and software updates * Create and revise all knowledge articles that specifically pertain to the locations within the geographical area * Troubleshoot and resolve medium to complex hardware/software problems for PC, Mac, and Mobile devices on Android and iOS platforms * Provide support for Microsoft 365 access to Teams, SharePoint, and Exchange Distribution Lists and Mailbox Delegation * Provide daily technical support to internal customers via phone, chat, email, and occasional walk by to resolve break/fix issues and tickets * Serve as the escalation point for Level 1 service desk team members * Assist in the communication and execution of network projects as directed by the network team * Accurately record all work, troubleshooting, and communications in incident tickets * The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required. Requirements: * Undergraduate degree in Computer Science, Information Technology, or related curriculum (or equivalent combination of experience and education) * 2 - 5+ years of desk side break/fix support or related experience (Windows, Apple, MS office) * Able to work efficiently within a team and self-directed independently with little day-to-day direction * Able to demonstrate superior customer service skills * Able to communicate and translate technical topics into easy to understand concepts * Able to communicate clearly and effectively, both verbally and in writing * Able to clearly document technical processes * Able to proficiently manage and troubleshoot Microsoft desktop operating systems * Able to ask directed and logical questions to determine problem causation and follow documented processes to a successful resolution * Working knowledge of Active Directory Users and Comp * Working knowledge of Apple products including iPhone, iPad and Mac Computers * Troubleshooting and management skills of Apple systems * Basic understanding of databases and data processing (use of MS SQL and/or Access) EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: FullTime Location: Kansas City, KS, US Job Type: Date Posted: January 13, 2026 Similar Jobs * Database Administrator II * Database Administrator * Systems Administrator * Executive Admin * Executive Admin
    $68k-72k yearly 1d ago
  • IT Systems Administrator

    City Wide Facility Solutions

    Information technology/support technician job in Lenexa, KS

    Primary Responsibilities Microsoft Administrator Administrate, configure, and optimize Microsoft Entra ID (Azure AD), Azure, Microsoft 365 (Office 365), Intune, and SharePoint. Support and manage Dynamics 365 business systems (Customer Engagement and Business Central). Manage user roles, permissions, licensing, and access policies across Microsoft platforms. Ensure consistent configuration, monitoring, patching, and lifecycle management of systems and services. Collaborate with analytics teams to align Power BI Row-Level Security with company security policies. Infrastructure and Security Strategy Shape and maintain IT infrastructure to support scalable, secure, and efficient operations. Develop and enforce best practices for system and service accounts, password management, and MFA. Monitor and respond to security alerts and ensure adherence to security standards and compliance requirements. User Identity and Permission Management Implement and maintain best practices for user lifecycle management (onboarding, offboarding, role changes). Design and manage role-based access control and permission strategies in Azure. Conduct periodic access reviews to maintain compliance with company policies. Power BI and Fabric Governance Align Power BI RLS with companywide security policies. Standardize SQL endpoint connections within Microsoft Fabric. Develop secure access strategies for franchise owners and external stakeholders. Cloud Migration and Azure Management Provide guidance for migrating on-premises solutions to Azure. Assist in evaluating cloud readiness and developing migration plans. Endpoint and Device Management Manage Windows endpoints using Microsoft Intune for policy enforcement, software deployment, and configuration. Support Windows 11, Windows Server (2012+), and Microsoft Office applications. Help Desk Support Provide Tier 3 and Tier 4 support for complex issues. Serve as the escalation point for unresolved tickets and mentor support staff. Collaborate with vendors and internal teams to resolve high-impact issues. Documentation and Automation Create and maintain technical documentation, standards, and procedures. Identify opportunities for automation using Microsoft tools and scripting. Performance Metrics Maintain High System Availability Ensure 99.9% uptime for all critical IT infrastructure and services. Enforce Security and Compliance Standards Complete all scheduled audits, compliance checks, and remediations with zero critical incidents. Provide Effective Tier 3/4 Support and Collaboration Resolve 90% of Tier 3/4 tickets within three business days. Achieve a stakeholder satisfaction score of 90% or higher on infrastructure projects and support interactions. Requirements Position Requirements · Bachelor's degree in information technology, Computer Science, Cybersecurity, Information Systems, or equivalent practical experience. · College Level IT course completion (IS, MS, Coding Language, Networking, etc.) preferred. · 5+ years of experience in IT systems administration. · Strong experience with Microsoft Azure, Entra ID (Azure AD), Microsoft 365, Intune, and Windows-based environments. · Experience with Azure AD role delegation, role-based access control, and permission management. · Knowledge of cloud migration strategies and hybrid infrastructure planning. · Familiarity with data governance, compliance, and security frameworks. · Experience with Windows OS, Office 365, Active Directory, and basic networking concepts (TCP/IP, DHCP, DNS, and Wi-Fi). · Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk) and remote support tools. · Experience supporting CRM systems (e.g., Microsoft Dynamics 365) is a plus. · Technical experience supporting Microsoft Windows11, Windows Server 2012, and Microsoft Office 2013 and above. · Strong customer service skills with the ability to support users at all levels. · Ability to create clear and effective technical documentation when necessary. Benefits City Wide Franchise provides competitive compensation with bonus potential and a full benefits package including medical, dental, vision, life insurance, short and long-term disability, PTO, and a 401k plan. The company is known for its collaborative, people-centered culture, offering a fast-paced, flexible, and supportive work environment that encourages ongoing learning and development. Employees also enjoy paid time for community service and charity work. Read more about City Wide at ****************** Join City Wide and help us create events that inspire, engage, and leave a lasting impression!
    $54k-73k yearly est. Auto-Apply 12d ago
  • IT/OT Technician - KS, MO, NE, & AR

    The Industrial Solutions Network of CED

    Information technology/support technician job in Kansas City, MO

    AIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: ***************************************************************** Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability | Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS
    $38k-67k yearly est. Auto-Apply 31d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Overland Park, KS

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-35k yearly est. 29d ago
  • Technical Support Team Lead

    CSA Global LLC 4.3company rating

    Information technology/support technician job in Leavenworth, KS

    Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: * Acts as the overall communications architect and network team manager for the MTC. * Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. * Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. * Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. * Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelor's degree * IAT II Certification * A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. * A minimum of 3 years of experience in MCIS integration at Brigade or higher level. * Expert in integrating training environments. * Extensive experience planning architectures. What Sets you apart: * Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program
    $34k-53k yearly est. 60d+ ago
  • IT Systems Administrator

    City Wide Facility Solutions

    Information technology/support technician job in Lenexa, KS

    Job Description Primary Responsibilities Microsoft Administrator Administrate, configure, and optimize Microsoft Entra ID (Azure AD), Azure, Microsoft 365 (Office 365), Intune, and SharePoint. Support and manage Dynamics 365 business systems (Customer Engagement and Business Central). Manage user roles, permissions, licensing, and access policies across Microsoft platforms. Ensure consistent configuration, monitoring, patching, and lifecycle management of systems and services. Collaborate with analytics teams to align Power BI Row-Level Security with company security policies. Infrastructure and Security Strategy Shape and maintain IT infrastructure to support scalable, secure, and efficient operations. Develop and enforce best practices for system and service accounts, password management, and MFA. Monitor and respond to security alerts and ensure adherence to security standards and compliance requirements. User Identity and Permission Management Implement and maintain best practices for user lifecycle management (onboarding, offboarding, role changes). Design and manage role-based access control and permission strategies in Azure. Conduct periodic access reviews to maintain compliance with company policies. Power BI and Fabric Governance Align Power BI RLS with companywide security policies. Standardize SQL endpoint connections within Microsoft Fabric. Develop secure access strategies for franchise owners and external stakeholders. Cloud Migration and Azure Management Provide guidance for migrating on-premises solutions to Azure. Assist in evaluating cloud readiness and developing migration plans. Endpoint and Device Management Manage Windows endpoints using Microsoft Intune for policy enforcement, software deployment, and configuration. Support Windows 11, Windows Server (2012+), and Microsoft Office applications. Help Desk Support Provide Tier 3 and Tier 4 support for complex issues. Serve as the escalation point for unresolved tickets and mentor support staff. Collaborate with vendors and internal teams to resolve high-impact issues. Documentation and Automation Create and maintain technical documentation, standards, and procedures. Identify opportunities for automation using Microsoft tools and scripting. Performance Metrics Maintain High System Availability Ensure 99.9% uptime for all critical IT infrastructure and services. Enforce Security and Compliance Standards Complete all scheduled audits, compliance checks, and remediations with zero critical incidents. Provide Effective Tier 3/4 Support and Collaboration Resolve 90% of Tier 3/4 tickets within three business days. Achieve a stakeholder satisfaction score of 90% or higher on infrastructure projects and support interactions. Requirements Position Requirements · Bachelor's degree in information technology, Computer Science, Cybersecurity, Information Systems, or equivalent practical experience. · College Level IT course completion (IS, MS, Coding Language, Networking, etc.) preferred. · 5+ years of experience in IT systems administration. · Strong experience with Microsoft Azure, Entra ID (Azure AD), Microsoft 365, Intune, and Windows-based environments. · Experience with Azure AD role delegation, role-based access control, and permission management. · Knowledge of cloud migration strategies and hybrid infrastructure planning. · Familiarity with data governance, compliance, and security frameworks. · Experience with Windows OS, Office 365, Active Directory, and basic networking concepts (TCP/IP, DHCP, DNS, and Wi-Fi). · Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk) and remote support tools. · Experience supporting CRM systems (e.g., Microsoft Dynamics 365) is a plus. · Technical experience supporting Microsoft Windows11, Windows Server 2012, and Microsoft Office 2013 and above. · Strong customer service skills with the ability to support users at all levels. · Ability to create clear and effective technical documentation when necessary. Benefits City Wide Franchise provides competitive compensation with bonus potential and a full benefits package including medical, dental, vision, life insurance, short and long-term disability, PTO, and a 401k plan. The company is known for its collaborative, people-centered culture, offering a fast-paced, flexible, and supportive work environment that encourages ongoing learning and development. Employees also enjoy paid time for community service and charity work. Read more about City Wide at ****************** Join City Wide and help us create events that inspire, engage, and leave a lasting impression!
    $54k-73k yearly est. 13d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Lawrence, KS

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-35k yearly est. 12d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Lees Summit, MO?

The average information technology/support technician in Lees Summit, MO earns between $25,000 and $58,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Lees Summit, MO

$38,000

What are the biggest employers of Information Technology/Support Technicians in Lees Summit, MO?

The biggest employers of Information Technology/Support Technicians in Lees Summit, MO are:
  1. ARO
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