Information technology/support technician jobs in Little Rock, AR

We are currently looking for 6 IT Support Specialists to support a high-volume Windows 11 upgrade and migration initiative for our client in Little Rock, AR. This is a fast-moving, hands-on environment-ideal for candidates who are quick learners, can absorb instructions immediately, troubleshoot efficiently, and adapt quickly when challenges arise. Candidates must be able to hit the ground running and operate with minimal oversight. Key Responsibilities Build, configure, and deliver devices to upgrade them to Windows 11 Support the organization through blue migrations and OS upgrades. Install, configure, and troubleshoot desktops, laptops, phones, printers, peripheral devices, and software. Troubleshoot with minimal supervision-resolve unexpected issues and ensure delivered machines function as expected. Follow documented processes while also adjusting quickly to new challenges. Maintain accurate IT documentation; update and close tickets as required. Assist with various IT projects as assigned. Take thorough notes and absorb instructions Collaborate with the existing support team to provide day-to-day technical support to employees, including user assistance, system guidance, and issue resolution when needed. Ideal candidates are: Experienced enough to contribute immediately with minimal guidance. Strong problem solvers who can clearly articulate real-world troubleshooting experience. Fast learners who can grasp new processes quickly and adapt when issues arise. Comfortable in a fast-paced, high-volume environment where priorities shift rapidly. Execute and troubleshooting SCCM task sequences for OS and application deployment, including Windows imaging and software installation. Able to work 100% onsite. Organized, detail-oriented, and able to maintain productivity under pressure. Preferred Skills Experience supporting PCs in a Microsoft environment. Experience with Office 365 Knowledge of help desk/ticketing systems. Excellent communication and time-management abilities. Strong troubleshooting and multitasking skills. Ability to thrive in a fast-paced, collaborative IT environment. Minimum Qualifications 5+ year of experience supporting PCs in a Microsoft environment. Demonstrated troubleshooting and problem-solving skills. Strong communication and organizational abilities. Prior experience in a fast-paced technical support role. Strong knowledge of Windows 10/11, imaging, and OS migration processes.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Interested applicants should submit a cover letter, resume, and a completed application. The IT Help Desk Technician is a technology professional who provides technical support and assistance to customers, whether in phone, in person, or with remote tools for Rock Region METRO. Their primary intention is to ensure a client's satisfaction and ability to properly operate any machinery or technology they may be having trouble with. KEY SUCCESS FACTORS Professional, knowledgeable, and friendly representation of METRO Timely answering of all incoming requests Serves as the first point of contact for customers seeking technical assistance. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Successful, thorough resolution of customer problems Determining the best solution based on the issue and details provided by customers. Ability to work in a fast-paced setting, process work rapidly, set priorities and work under pressure, all while maintaining accuracy of work and completion of assigned tasks with limited supervision Ability to establish and maintain effective relationships with coworkers, customers, and external organization representatives. ESSENTIAL FUNCTIONS Demonstrates strong technical knowledge and troubleshooting skills. Communicates effectively to understand the problem and explain its solution. Customer oriented and patient to deal with difficulties. Document incidents, requests and resolutions using a helpdesk ticketing system. Troubleshoot desktops, laptops, mobile devices, printers, and other peripheral equipment. Escalate unresolved issues for higher-level support or system administrators. Create and maintain manuals for technical documentation and training guides. Identify and recommend improvements to IT support procedures. Set up and configure new user accounts, workstations and peripherals. Perform basic administration of active directory and Office 365. Manage user accounts for applications. Must be able to lift up to 25 lbs, crawl under desks, and remain seated for extended periods. QUALIFICATIONS: Associates degree in IT, Certifications, or relevant field with 1+ year experience. Tech savvy with working knowledge of office automation products, databases, and remote control. Ability to quickly learn new software systems. Familiarity with how to trouble-shoot technology-related problems. Previous help desk or customer support experience. Skilled in determining when a situation requires escalation. Ability to work in a fast-paced setting, process work rapidly, set priorities and work under pressure, all while maintaining accuracy of work and completion of assigned tasks with limited supervision. Ability to establish and maintain effective relationships with coworkers, customers, and external organization representatives. A valid driver's license. KNOWLEDGE & SKILLS Knowledge of Rock Region METRO's mission and operations. Knowledge of basic computing skills and customer service software. Ability to work independently within a collaborative environment and support coworkers when needed. Ability to prioritize tasks in a high-call-volume, ever-changing, fast-paced environment. Ability to immediately respond to directions. Ability to lend an empathetic ear, combined with an agency perspective. Ability to maintain a calm, polite demeanor when speaking to disgruntled customers. Ability to submit complete, accurate and timely reports. Strong problem-solving and analytical skills. Skilled in professional, tactful, and diplomatic interpersonal communication. Excellent verbal communication and listening. Skilled in reasoning. Skilled in demonstrating compassion for others. Ability to work on-call, or weekend availability as needed. DIRECT REPORTS None SALARY Starting $16.83-$21.63 per hour BENEFITS Eligible for employer paid health insurance, dental insurance, vision insurance, employer paid life and disability insurance, paid sick, paid vacation, paid holidays, 457(b) deferred compensation. EMPLOYER STATEMENT METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year Must be US resident A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments. What We're Looking For: An experienced IT Systems Administrator or IT Support Engineer 2-4 years of experience supporting cloud and on-prem solutions Strong communication and interpersonal skills Ability to work independently and as part of a team Key Responsibilities: Deliver advanced support for escalated technical issues in both cloud and on-premises systems Manage service tickets, prioritize requests, and ensure SLA compliance Maintain documentation and communicate scheduled maintenance updates Monitor performance, availability, and capacity of critical systems Support and implement data backup, redundancy, and disaster recovery plans Recommend system/process enhancements to improve security and efficiency Participate in on-call rotation, including occasional after-hours or weekend work Build strong relationships with clients and internal stakeholders to ensure service excellence Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI Technologies You'll Work With: This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include: Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory VMware, Azure Virtual Machines, Windows Server (2012-2025), HPE & Dell enterprise storage Barracuda Web Filter & Backup, MS Authenticator, Duo MFA PowerShell scripting, ConnectWise Automate, RMM tools If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued. Why Join This Team? Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions. Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country. IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year

**Job Summary and Responsibilities** The PACS Administrator job family orchestrates a complex set of functions to achieve successful imaging informatics through infrastructure/technical planning, implementation and support activities for medical imaging and PACS applications. This includes managing user accounts, maintaining system security, performing backups, and troubleshooting hardware and software issues. The ideal candidate will have a strong understanding of PACS systems and a proven track record of success in a healthcare IT environment. These individuals have a foot in two worlds: clinical healthcare and information technology. To be successful, PACS Administrators work closely with IT support teams to ensure seamless and quality IT support for CommonSpirit customers and alignment with CommonSpirits IT standards, controls and governance. PACS administrators should be able to communicate clearly with highly technical personnel, while understanding the diagnostic process of the imaging department staff and radiologist or cardiologist. 100% onsite position. + Oversee the complete administration of Picture Archiving and Communication System (PACS) and related medical imaging applications infrastructure. + Lead the implementation, configuration, and maintenance of PACS and related medical imaging applications software and hardware components. + Contribute to the resolution and documentation of major incidents and outages to our production environment. + Collaborate closely with radiologists, physicians, and other healthcare professionals to ensure efficient use of the PACS system. + Proactively monitor and optimize PACS performance, identifying and resolving issues to ensure uninterrupted access to medical imaging data. + Provide advanced technical support and training to end-users, troubleshooting complex PACS-related problems. + Implements process changes, collects data, and makes recommendations to expedite workflow. Monitors systems, interfaces, and integration pieces to include daily QC reports. + Maintains an up-to-date understanding and working knowledge of the processes involved. + Responds appropriately to requests and concerns from users or others affected by the systems. + Informs all medical imaging leadership of changes, problems, and upgrades to PACS and related medical imaging applications + Provide user training and technical support for PACS-related applications and activities. + Implement and enforce data security protocols to safeguard patient information within the PACS and associated medical imaging applications. + Work with the cyber security team do Implement and validate robust data security measures to safeguard patient information stored within the PACS. + Interface with IT teams to integrate PACS seamlessly with other healthcare information systems and technologies. + Stay abreast of industry trends and emerging technologies to enhance and upgrade PACS capabilities. + Generate and maintain comprehensive documentation related to PACS configuration, procedures, and protocols. + Lead the planning and execution of PACS upgrades, migrations, and expansions. + Covers call and meet all SLAs. + Must live within one hour of one of the facilities that the employee supports. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. **Job Requirements** + Bachelors Other upon hire or equivalent job experience in Medical Imaging related field, computer science, Health Informatics, clinical imaging technology Required + and 3+ years of experience in PACS administration including hands-on involvement in system implementation and optimization Required. + Proficiency in PACS software and hardware technologies, with a deep understanding of medical imaging workflows and terminology Upon Hire Required + Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders Upon Hire Required + In-depth knowledge of data security regulations and compliance standards in healthcare Upon Hire Required + Strong analytical and problem-solving abilities to address complex PACS challenges Upon Hire Required + Leadership skills to guide a team and coordinate PACS-related activities Upon Hire Required + Detail-oriented with excellent organizational skills Upon Hire Required + Continuous learning mindset to stay current with advancements in the PACS field Upon Hire Required **Where You'll Work** At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best-caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration. Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve. **Pay Range** $36.51 - $54.31 /hour We are an equal opportunity employer.

The Applications Specialist will work with the IT Director in implementation and development of IT related projects. The Applications Manager is expected to exercise continuous monitoring and maintenance of computer systems, and software applications in use at the casino. This position will also delegate duties, and oversee progress of the Application Specialists. A wide degree of creativity and latitude is expected. All duties are to be performed within the guidelines of the Saracen Casino Resort's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Supervises employees in the IT Department and responsible for the overall direction, coordination and evaluation of employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, makes recommendations for hiring, terminating and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Works with IT Director to identify departmental goals, coordinate projects and evaluate computer software and hardware that will enhance casino operations. Interact and negotiate with vendors, outsourcers and contractors to secure system-related products and services. Delegate and perform department assigned tasks and projects to complete priority jobs. Coordinates activities and perform necessary computer updates for hardware and software, installation and maintenance with most computer systems in all departments. Respond to inquiries concerning systems operation and network operation. Diagnoses and troubleshoot software, hardware, network, phone and wiring problems. Provide orientation and training to end-users for all modified and new systems. Works with IT Director to discuss system requirements, proposed changes, priorities, schedules and service standards. Maintains internal controls to ensure the security and integrity of the IT assets of Saracen Casino Resort. Supervises the training and skill development of employees, directly and indirectly, preparing them for additional responsibilities. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be a minimum of 21 years of age or older upon employment. High school diploma or equivalent required. BS degree in computer science or equivalent. Will substitute experience on a year for year basis. Minimum of four years of specialized work experience in casino related computer systems and software preferred. Prior proven experience and success with systems analysis, design, implementation and testing. Proficiency with MS SQL required. Proficiency with MS Office tools required. Experience in Windows networking environment including DNS, DHCP, WINS. Experience with Active Directory Topology and Administration required. Experience with Windows Group Policy desired. Experience with email administration required; Microsoft Exchange 2003/2007 desired. Previous customer service experience required. Previous experience providing IT support required. Previous experience working in a casino is preferred but not a requirement. Microsoft MCP (MS Exchange) or MCSE certification desired. Must be able to demonstrate proficiency in Microsoft Windows and Microsoft Office. Experience with InfoGenesis POS, IGT, Spherical VOIP, AS400 desired. Must possess excellent communication skills. Must have the ability to write routine correspondence and to speak effectively to the public, employees, customers and vendors. Must have the ability to deal effectively and interact well with the customers, vendors and employees. Must be resourceful, utilizing all resources that are available to resolve issues. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Must be able to work independently. Must demonstrate good judgment. Must be a team player with strong interpersonal skills. Must be able to be approved for and maintain a valid gaming license. Must be able to read, write, speak and understand English. Must be able to respond to visual and verbal cues. Must be willing to work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Must be able to stand, walk, and move through all areas of the casino. Must be able to lift a minimum of 60 pounds. Must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Saracen Casino Resort is an equal opportunity employer.

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Little Rock, AR. The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Job Duties/Responsibilities: This role will include, but will not be limited to the following responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots Assist in testing, applying, and maintaining server configurations and related security patches Assist in maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Update tickets following documentation templates and/or guidelines to ensure quality requirements are met Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner Provide inventory support and input to the provided inventory system for the customer Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Conduct or provide new equipment deployments and/or requested deployment support Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets Analyzes functional business requirements and design specifications for functional activities Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware Required Clearance: Public Trust (#clearable) (#publictrust) Required Qualifications: Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process Associate Degree or equivalent experience 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues General knowledge network products and systems Experience in a rapid paced, time sensitive, high-quality environment Must have excellent team skills and collaboration skills Attention to detail and follow-through Ability to work with minimal supervision Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements Desired Qualifications: Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Ability to apply comprehensive knowledge across key tasks and high impact assignments Experience evaluating system performance results and recommending improvements or optimizations Experience performing IT hardware repairs and installing replacement parts Experience planning and leading technology assignments and projects Prior hands-on experience with the setup, configuration and administration of servers and backups Experience functioning as a technical expert across multiple project assignments ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable*: Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs *Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Little Rock, Arkansas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We, at Splash Carwash & Oil Change, are setting a new bar for excellence in the carwash industry. You won't find a company better at taking care of our team members, customers, and our facilities. Headquartered in Little Rock, Arkansas Almost 30 locations in Arkansas State-of-the-art facilities and equipment Gives back to our employees and the communities we operate in Core Values: Strive for excellence Passionately treat others with dignity & respect Look for opportunities to serve others Appreciate our customers & co-workers Smile & have fun Have honesty & integrity Primary Roles & Responsibilities: Provide remote and on-site technology support Assist various teams with technology needs Install and configure networking infrastructure (equipment, cabling, switches, routers, access points) Deploy/maintain servers, PCs, and peripherals Install servers, PCs, printers, and peripherals on-site Collaborate with teams to solve challenges Experience: Strong knowledge of Windows and mac OS operating systems Experience with hardware and network troubleshooting, installation, and maintenance Experience in network cabling installation, testing, and documentation Understanding of LAN/WAN connectivity, VLANs, and network configurations 2+ years of relevant experience preferred Requirements: Excellent relationship, problem-solving, and communication skills Balance of big-picture awareness and attention to detail Strong communication & service mindset Passionate about technology, detail-oriented, humble, and eager to learn Willingness to travel and stay overnight when necessary Benefits: Generous Paid Time Off. 401(k) Retirement Plan with 5% company match after the vesting period. Health,Dental & Vision Insurance. Short-term and Long-term Disability Insurance. Free car washes and oil changes. Ongoing training and development to make Splash a career. Salary of $40,000 to $55,000 (commensurate with experience). Job Type: Full-time Location: Central Arkansas (Little Rock) Schedule: Monday to Friday. Weekends as needed, with alternating on-call schedules. We encourage you to apply if you meet these qualifications!

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. Summer 2026 IT Settlements Internship - Programmer/Developer! Join Southwest Power Pool (SPP) this summer as an IT Intern and gain hands-on experience developing and supporting software that powers the financial operations of SPP's Market and Transmission services. As part of the IT Settlements Team, you'll: Work on real-world projects that impact the energy sector and SPP stakeholders Enhance, maintain, and support custom software solutions while learning best practices in software development Participate in all phases of the software development lifecycle (SDLC), gaining practical experience in design, coding, testing, and deployment Learn how to apply security and compliance standards in enterprise IT environments This internship is a chance to build critical technical skills, collaborate with experienced professionals, and see how your work directly contributes to the operations of a major energy organization. Internship Overview Duration: 10-12 weeks, full-time (Monday-Friday, 8:00 a.m. - 5:00 p.m.) Format: Onsite internship with rotations to various IT departments as needed Compensation: Paid internship with housing available (if needed) Engagement: Teaming activities and professional development opportunities outside of regular work hours Capstone: Interns will deliver a final presentation showcasing lessons learned and knowledge gained Key Responsibilities IT Concepts & Tools: Gain hands-on experience with SPP's IT systems, tools, and software relevant to your role. Project Work: Complete assignments under the direction of IT leads and supervisors, supporting areas such as stakeholder committees, settlements, data services, reliability systems, market services, and IT support. Teamwork & Collaboration: Contribute technical support to help project groups meet critical deadlines. Culture & Values: Embrace and promote SPP's Culture, Mission, and Core Values in all aspects of your work. What We're Looking For College student entering their senior year working toward a bachelor's degree or above in Computer Science, Information Technology, Management Information Systems, or a related field 3.0 GPA or higher Interest in programming, software development, and IT systems An expressed desire to work in the power industry Strong teamwork, communication, and problem-solving skills Eagerness to learn and contribute to real-world IT projects Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve. The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment. The employee must occasionally lift and move up to 10 pounds. Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Position Type, Locations and Expected Hours of Work: This is a temporary, onsite summer 2026 internship. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Travel Requirement: This position requires no travel Should you elect to apply for this position SPP will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email. Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.

22087614 County: Pulaski Anticipated Starting Salary: 117,734 The Arkansas Department of Shared Administrative Services' goal is to create a more efficient government through epic service delivery and collaboration across state government. The department is comprised of the Office of the Secretary, the Arkansas Geographic Information Systems Office, the Division of Building Authority, the Division of Information Systems, the Employee Benefits Division, the Office of Personnel Management, and the Office of State Procurement. This position will be responsible for leading the development and implementation of the state's artificial intelligence (AI) strategy. They will also establish and oversee AI governance frameworks, policies, and standards in accordance with the Office of State Technology's (OST) IT governance framework. They will maintain and publish a statewide AI use-case inventory to document implementations, monitor outcomes, and guide future adoption. Additionally, this position will engage with public- and private-sector stakeholders to promote transparency, build trust, and foster collaboration on AI initiatives. Preferred Qualifications * Master's degree or higher in AI, Computer Science, Data Analytics, or Public Administration. * Experience developing or overseeing AI governance or risk management frameworks. * Demonstrated experience in cross-departmental collaboration and large-scale program implementation. * Experience communicating complex technical concepts to policymakers and executive leadership. * Record of success leading AI or advanced analytics initiatives that improved service delivery, efficiency, or decision-making. * Experience engaging with employers, academia, or private-sector partners to foster responsible AI innovation. Position Information Job Series: IT Administration Classification: IT Administrator - Competitive Class Code: IIA04C Pay Grade: IST12 Salary Range: $117,734 - $192,091 Job Summary The IT Administrator is a critical role within a department/agency, responsible for the management, maintenance, and optimization of the state's IT infrastructure and systems. This position plays a key role in ensuring that technology resources are secure, efficient, and operating at peak performance to support government services. The IT Administrator will be responsible for overseeing network administration, system configurations, user support, and maintaining security protocols. Primary Responsibilities Manage, configure, and maintain state-of-the-art IT systems, servers, and network infrastructure. Ensure the availability, performance, and security of all IT systems that support government functions, including local and cloud-based resources. Monitor system performance and resolve issues proactively. Provide technical support for system issues, network outages, and hardware/software malfunctions. Troubleshoot issues and coordinate with other departments or external vendors as needed to resolve problems in a timely manner. Offer end-user support for various IT-related issues. Implement and enforce security protocols to protect state data, systems, and networks from cyber threats. Conduct routine security assessments and apply necessary patches and updates to ensure compliance with security standards and regulatory requirements. Perform regular updates and maintenance to ensure systems remain up to date, secure, and operating efficiently. This includes managing software upgrades, hardware configurations, system patches, and updates. Develop, test, and maintain backup and disaster recovery procedures to ensure data integrity and availability. Ensure that data backups are completed successfully and stored securely, and perform recovery operations as needed. Maintain accurate and up-to-date records of systems configurations, network diagrams, software licenses, and troubleshooting logs. Prepare reports on system performance, security incidents, and system updates for management review. Administer user accounts and access to systems, applications, and resources. Manage permissions, login credentials, and user authentication processes to ensure secure and appropriate access. Knowledge and Skills Solid knowledge and experience with a variety of IT systems, including network administration, server management, cloud computing, and system configurations. Proficiency in system troubleshooting and maintenance. Strong analytical and problem-solving abilities to quickly identify and resolve IT issues. Ability to diagnose and address system failures or performance issues efficiently. Strong understanding of cybersecurity principles and practices. Experience implementing and maintaining security measures to protect sensitive data and systems. Effective communication skills to interact with end-users, team members, and management. Ability to explain technical concepts to non-technical users clearly and concisely. Strong attention to detail when performing system configurations, troubleshooting issues, and ensuring all security protocols are followed. Accurate documentation and record-keeping are essential. Ability to provide exceptional support to end-users, understanding their needs and providing solutions in a timely and professional manner. Minimum Qualifications A Bachelor's degree in Information Technology, Computer Science, or a related field is required, plus eight (8) years of progressively responsible experience in IT management or technology operations. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market: Little Rock

Responsibilities * Infrastructure & Systems Management * Administer and maintain network systems including firewalls (Cisco Firepower), switches (Cisco/Huawei), and VPNs (Cisco AnyConnect). * Manage virtual environments (VMware vSphere 8), Windows and Linux servers, and Remote Desktop Services. * Oversee patch management, backup solutions, and disaster recovery planning. * End-User & Application Support * Provide L1 and L2 desktop support for Windows 7/10/11, Microsoft 365, and Azure environments. * Package and deploy applications using Microsoft Intune. * Train users on IT systems and ensure smooth onboarding/offboarding processes. * Security & Compliance * Implement and maintain cybersecurity controls aligned with Cyber Essentials and other frameworks. * Monitor and report on system health, uptime, and support metrics; Participate in risk assessments and mitigation planning Skills, Education & Qualifications * Bachelor's degree in Information Technology, Computer Science, or related field. * Certifications such as CompTIA A+, Network+, CCNA, MCSA, or ITIL preferred. * IT experience, with at least 1 year in regulated life sciences environment. * Familiarity with clinical trial systems, LIMS, and electronic data capture platforms is a plus. * An outgoing individual who is confident working alone or within a team environment * Flexible and quick to respond to changing working demands. * Able to work in a methodical manner, multi-task and prioritise own workload to match deadlines. * Ability to work well under pressure. * Ability to share knowledge / train colleagues. * Ability to explain technical concepts with an appropriate level of detail / technical content for various key Business Stakeholders. * Excellent fault-finding skills. * Excellent documentation skills.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Description IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year Must be US resident A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments. What We're Looking For: An experienced IT Systems Administrator or IT Support Engineer 2-4 years of experience supporting cloud and on-prem solutions Strong communication and interpersonal skills Ability to work independently and as part of a team Key Responsibilities: Deliver advanced support for escalated technical issues in both cloud and on-premises systems Manage service tickets, prioritize requests, and ensure SLA compliance Maintain documentation and communicate scheduled maintenance updates Monitor performance, availability, and capacity of critical systems Support and implement data backup, redundancy, and disaster recovery plans Recommend system/process enhancements to improve security and efficiency Participate in on-call rotation, including occasional after-hours or weekend work Build strong relationships with clients and internal stakeholders to ensure service excellence Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI Technologies You'll Work With: This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include: Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory VMware, Azure Virtual Machines, Windows Server (2012-2025), HPE & Dell enterprise storage Barracuda Web Filter & Backup, MS Authenticator, Duo MFA PowerShell scripting, ConnectWise Automate, RMM tools If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued. Why Join This Team? Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions. Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country. IT Systems Administrator Little Rock, Arkansas Managed Services Up to $110,000 per year

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. Summer 2026 IT Applications Engineering Systems Internship - Programmer/Developer! Southwest Power Pool (SPP) is seeking Summer 2026 IT Intern to join our IT Application Engineering Systems Team as Programmer/Developer. In this role, you'll design, develop, and maintain custom applications (front-end and back-end) software used by our Engineering team. These applications include both custom-built and vendor solutions designed to optimize engineers' daily operations, improving efficiency, productivity, and success rates. Your work will focus on data collection, validation, and preparing data for transmission planning studies and processes. These tools are critical to helping the Engineering team and SPP's members plan for the future of the transmission grid. Internship Overview Duration: 10-12 weeks, full-time (Monday-Friday, 8:00 a.m. - 5:00 p.m.) Format: Onsite internship with rotations to various IT departments as needed Compensation: Paid internship with housing available (if needed) Engagement: Teaming activities and professional development opportunities outside of regular work hours Capstone: Interns will deliver a final presentation showcasing lessons learned and knowledge gained Key Responsibilities IT Concepts & Tools: Gain hands-on experience with SPP's IT systems, tools, and software relevant to your role. Project Work: Complete assignments under the direction of IT leads and supervisors, supporting areas such as stakeholder committees, settlements, data services, reliability systems, market services, and IT support. Teamwork & Collaboration: Contribute technical support to help project groups meet critical deadlines. Culture & Values: Embrace and promote SPP's Culture, Mission, and Core Values in all aspects of your work. What We're Looking For College student entering their senior year working toward a bachelor's degree or above in Computer Science, Information Technology, Management Information Systems, or a related field 3.0 GPA or higher Interest in programming, software development, and IT systems An expressed desire to work in the power industry Strong teamwork, communication, and problem-solving skills Eagerness to learn and contribute to real-world IT projects Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve. The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment. The employee must occasionally lift and move up to 10 pounds. Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Position Type, Locations and Expected Hours of Work: This is a temporary, onsite summer 2026 internship. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Travel Requirement: This position requires no travel Should you elect to apply for this position SPP will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email. Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. Summer 2026 IT Cyber Security Internship - Security Analyst! Join Southwest Power Pool (SPP) this summer as an IT Intern and gain hands-on experience in implementing and maintaining the security architecture for IT systems. You'll work with a variety of IT subject matter experts to help design, implement, and support cybersecurity controls and solutions-both technology- and process-based-ensuring the protection and security of SPP's information system assets. As part of the IT Cyber Security Team, you will: Collaborate with internal staff on ongoing security concerns, including research, interviews, assessment reports, and management communications Manage security tools, appliances, and systems to maintain logical and physical security controls Assist with security event monitoring, vulnerability assessments, and penetration testing Support compliance with internal security controls and external regulatory requirements related to IT security This internship is a unique opportunity to develop practical cybersecurity skills, gain exposure to enterprise security operations, and contribute to the safety of critical IT systems. Internship Overview Duration: 10-12 weeks, full-time (Monday-Friday, 8:00 a.m. - 5:00 p.m.) Format: Onsite internship with rotations to various IT departments as needed Compensation: Paid internship with housing available (if needed) Engagement: Teaming activities and professional development opportunities outside of regular work hours Capstone: Interns will deliver a final presentation showcasing lessons learned and knowledge gained Key Responsibilities Cybersecurity Tools & Systems: Gain hands-on experience with SPP's IT security tools, systems, and software relevant to cybersecurity operations. Project Work: Work on real-world assignments under the guidance of IT leads and supervisors, supporting areas such as vulnerability assessments, incident response, security monitoring, and compliance initiatives. Teamwork & Collaboration: Collaborate with experienced professionals to help teams meet critical cybersecurity objectives and deadlines. SPP Culture & Values: Learn and apply SPP's Culture, Mission, and Core Values in all projects, contributing to a positive and ethical work environment. What We're Looking For College student entering their senior year working toward a bachelor's degree or above in Cyber Security, Computer Science, Information Technology, Management Information Systems, or a related field 3.0 GPA or higher Strong interest in cybersecurity, IT systems, and technology solutions An expressed desire to work in the power industry Excellent teamwork, communication, and problem-solving skills Eagerness to learn and contribute to real-world cybersecurity projects Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve. The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment. The employee must occasionally lift and move up to 10 pounds. Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Position Type, Locations and Expected Hours of Work: This is a temporary, onsite summer 2026 internship. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Travel Requirement: This position requires no travel Should you elect to apply for this position SPP will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email. Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.