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Information Technology/Support Technician Jobs in Midwest City, OK

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  • 15,000 Cybersecurity Skills Challenge - For Students, Grads & Tech Talent

    Correlation One

    Information Technology/Support Technician Job In Edmond, OK

    Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Final application deadline: June 9, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.
    $20k-37k yearly est. 7d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology/Support Technician Job In Oklahoma City, OK

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $53k-73k yearly est. 11d ago
  • IT Enterprise Messaging Administrator II

    Paycom Payroll LLC 4.3company rating

    Information Technology/Support Technician Job In Oklahoma City, OK

    This individual analyzes, designs, supports, and documents enterprise message and file transfer systems, serves as an integral project leader by actively participating in the design of systems solutions, managing configuration, testing, quality control, implementation, and provides ongoing support to users through training, maintenance and troubleshooting. This also requires provisioning, modifying, and terminating access to secure systems within the Paycom environment. This position requires an individual that can work well in a team environment and is able to partner closely with supporting teams (Desktops, Infrastructure, Development, Information Security and Risk) for successful project collaboration. RESPONSIBILITIES Performs technical assessments, analysis, configurations, testing and documentation of new or existing systems. Assists in implementation, maintenance and upgrading 3rd party Client-Server software application systems including but not limited to Microsoft SQL Server, Exchange, Teams, MoveIt, GoAnywhere, etc. Conducts market research as it pertains to a given set of solution requirements. Communicates with external vendors for systems and third-party applications. Documents processes and designs of systems and software. Uses knowledge of current applications, interfaces, and data structures to recommend solutions and provide input to business units. supports users by designing and conducting training programs by providing references and support. Understands points of interaction and impact on other systems across the enterprise. Manages the installation of maintenance/patches and software upgrades. Assists in gathering financial requirements by submitting information for budgets. Must be detail oriented and process driven. Must be able to enforce policy driven security practices and maintain strong ethics while doing so. Support internal and external audits by assisting in gathering of deliverables for necessary evidence and review. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Protects organization's value by keeping information confidential and secure above all else. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Documentation: Documents specific duties, activities, processes, problems solved and issues resolved. Writes user and admin training guides when necessary. Miscellaneous: Attends meetings and serves on committees, as requested Performs additional duties and assignments as requested Education/Certification: Bachelor's degree in Computer Science, Information Science, or related discipline. Experience: 3+ year(s) of Enterprise software and Server Administration or similar experience Experience with systems implementation projects Experience with script writing and scheduling Skills/Abilities: Can evaluate critical systems, prioritize workflow and determine solutions Can easily adapt and learn new software systems and technology Can establish storage usage and requirements Has excellent written and verbal communication skills Can Interpret and apply laws, regulations, policies and procedures Can provide technical assistance for computer problems Can read and understand technical manuals Can work for extended time at keyboard/terminal Can maintain effective working relationships with supervisor and coworkers Can work flexible hours, including weekends and evenings Knowledge of: System Administration best practices The Software Development Life Cycle Microsoft client/server Operating Systems Microsoft Outlook and Teams File Transfer Technologies Exchange Online Disaster recovery best practices Change Management Client configuration Server inventories with server specifications and IP addresses Application interfaces and required firewall configurations Emerging technology trends PREFERRED QUALIFICATIONS Skills/Abilities: Has strong interpersonal skills Is confident to have face to face interactions with Business / stakeholders Experience with Linux operating systems Experience with M365 Administration Experience with Microsoft Exchange Server (OnPrem/Exchange Online) Has MCSA, CompTIA or vendor specific certification(s) Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc
    $59k-79k yearly est. 60d+ ago
  • IT Help Desk Tech II

    True Sky Federal Credit Union 4.1company rating

    Information Technology/Support Technician Job In Oklahoma City, OK

    True Sky Credit Union Structured Compensation - IT Help Desk Tech II Data Year: 2020 Prepared On: 04/30/2020 Department: Information Technologies Grade: 8 Reports To: IT Help Desk Supervisor Classification: Non-Exempt Supervises Direct: 0 Supervises Indirect: 0 Approved By: President Effective Date: 06/28/2018 Revised Date: 04/30/2020 Role: Responsible for providing Tier 1 and 2 support for all Credit Union staff via the IT Help Desk. Common tasks include: resetting system passwords on major systems such as Active Directory, CRM/FSP and our Cisco phone system. This position serves as the first escalation level for tier 1 technicians. Technicians are also responsible for refreshing user virtual machines, providing basic hardware and software troubleshooting and escalating issues to IT technicians or higher as deemed necessary. Essential Functions & Responsibilities: E 65% Assist Credit Union staff with various technical issues relayed through the IT Help Desk. E 15% Configuring virtual desktop .environment, provisioning phones and adding users to essential systems. E 10% Backup IT personnel. E 10% Performs other job-related duties as assigned. Performance Measurements: 1. Troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner. 2. Provide support and training to tier 1 technicians. 3. Document issue resolutions to identify recurring problems that require escalation. 4. To stay current and comply with all federal and state regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and all credit union policies and procedures. Knowledge and Skills: Experience One year to three years of similar or related experience. Education (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program. Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills Ability to solve difficult and complex problems. Troubleshooting skills Detail oriented Strong communication skills Excellent organization skills Proficient in use of Windows based computer software Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear. The employee must occasionally lift and/or push/ pull or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.
    $31k-49k yearly est. 55d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information Technology/Support Technician Job In Oklahoma City, OK

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-41k yearly est. 25d ago
  • Helpdesk Technician I

    Claims Management Resources 4.1company rating

    Information Technology/Support Technician Job In Oklahoma City, OK

    Job Details Entry OKC Office - Oklahoma City, OK Undisclosed N/A Full Time High School $19.00 - $21.00 Hourly None Undisclosed Information TechnologyDescription Who We Are We are in the business of subrogation - companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs. Our business is driven by our Core Four principles : Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success . We're passionate about throwing company events that bring us together and celebrate each other's achievements. We're also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. Who We're Looking For The Helpdesk Technician I serves as a central point to receive requests for assistance from users to resolve problems with hardware or software applications diagnose and determine level of severity and take independent action to resolve problems. Tiered Support Bonus System The following bonus structure is based on total fees generated across CMR during the month. Bonuses are paid per pay period on the paycheck following the period in which it is earned. This is additional money earned for doing your job! Level 1 = $105 Level 2 = $150 Level 3 = $205 Essential Functions and Responsibilities Provides front line telephone, email, and walk up support for users. Ensures that processes are done in a timely manner. Maintains documentation for CMR IT Help Desk procedures and processes. Administrative support of core business applications. Communicates regularly with technical, applications, and operational staff to keep current with processes. Delivers and maintains the highest level of customer service to both internal and external customers. Assist supervisor and team members as requested. Evening or weekend working hours may be required at times, as well as participation in on-call rotation. Performs additional related tasks and projects as required and assigned Qualifications Education and Experience High school diploma or equivalent required College credit in Computer Science or MIS preferred 1 - 2 year experience in customer support or helpdesk role Okay, But What Are the Perks Paid time off PTO is accrued at a rate of 5 hours per pay period, equal to 3 weeks your first full year CMR pays $50/month towards your internet service cost CMR is a 4-year running winner of The Oklahoman Top Workplaces! Pre-employment drug screenings and criminal background checks are mandatory CMR offers a full menu of benefits including a matched 401k CMR is an Equal Opportunity Employer
    $19-21 hourly 28d ago
  • IT Support Specialist

    ASM Research, An Accenture Federal Services Company

    Information Technology/Support Technician Job In Oklahoma City, OK

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Responsible for Level 2 intermediate level troubleshooting. + Implements medium to high risk changes on production systems. + Participates in the planning and designing of new platforms and integrating new technologies into existing infrastructure. + Resolves Level 2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs of medium complexity. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports intermediate backup strategies and disaster recovery tests. Serves a resource to level 1 technicians on routine backup strategies and disaster recovery tests. + Analyzes system performance indicators and recommends improvement actions. + Assists with monitoring vendors' release notes and implements necessary upgrades and patches as required. + Installs and maintains third-party tools. + Makes proactive suggestions for service improvements. + May train less experienced staff in the supported products and best practice for production support. **Minimum Qualifications** + Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. + 2-5 years of experience in information technology, systems administration or other IT related field. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience preferred with cloud infrastructure, digital workspace, and storage technology **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.76/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $24.8 hourly 6d ago
  • Help Desk Technician

    Teknoplast

    Information Technology/Support Technician Job In Oklahoma City, OK

    We are seeking a dedicated and skilled Helpdesk Technician to join our IT support team. The ideal candidate will be responsible for providing exceptional technical assistance and support to users, ensuring the smooth operation of our IT infrastructure. This role requires strong communication skills, a thorough understanding of desktop support, and the ability to analyze and troubleshoot software and hardware issues effectively. Duties Provide first-level support for technical issues related to operating systems, software applications, and hardware. Communicate effectively with users to understand their problems and provide timely solutions. Analyze issues reported by users and determine appropriate resolutions or escalate as necessary. Perform desktop support tasks, including installation, configuration, and maintenance of computer systems. Manage firewall settings and ensure network security protocols are adhered to. Utilize Jira for tracking support tickets and managing workflow efficiently. Assist in maintaining Group Policy Objects (GPO) to ensure compliance with organizational standards. Collaborate with other IT team members to improve overall service delivery and user satisfaction. Qualifications Proficiency in troubleshooting various operating systems (Windows, mac OS, Linux). Strong understanding of IT infrastructure components including networking, servers, and security protocols. Experience with desktop support in an office environment is preferred. Ability to analyze technical problems and develop effective solutions quickly. Familiarity with firewall management and network security practices is a plus. Excellent communication skills, both verbal and written, to effectively assist users at all levels. Prior experience using Jira or similar ticketing systems is advantageous. A proactive attitude towards learning new technologies and improving existing processes. Join our team as a Helpdesk Technician where you can make a significant impact on user experience while developing your skills in a supportive environment.
    $31k-51k yearly est. 2d ago
  • Technical Support Specialist - Mid-Shift

    Job Listingsbankonit, LLC

    Information Technology/Support Technician Job In Oklahoma City, OK

    Summary/Objective The Support Technical Specialist I is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift details: Thursday-Monday 3pm-12pm Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $31k-51k yearly est. 26d ago
  • IT Support Specialist

    Oklahoma County (Ok

    Information Technology/Support Technician Job In Oklahoma City, OK

    Apply Online IT Support Specialist, County Clerk Supervisor: CIO Phone: ************** Fax: Description The IT Support Specialist delivers hands-on technical assistance, resolving computer hardware, software, and network issues to empower users and maintain reliable IT environments This entry-level role provides technologists with hands-on experience in troubleshooting technical issues, performing system maintenance, and supporting end-users. Under mentorship and guidance, you will contribute to impactful IT projects while developing practical skills and valuable experience. ESSENTIAL FUNCTIONS Responds to initial end-user support requests, providing timely resolution of technical issues and escalating more complex problems to senior IT staff. Assists with routine maintenance tasks, including software updates, hardware installations, and system patches to maintain security and efficiency. Supports the IT department in monitoring system performance, identifying issues, and documenting technical incidents. Participates in troubleshooting and resolving technical problems related to desktops, laptops, printers, peripherals, and basic network issues. Maintains accurate documentation of incidents, solutions provided, and user support activities. Provides basic training and user support, developing simple instructional materials and guides to help users effectively utilize technology. Assists senior IT staff with scheduled backups, system checks, and hardware inventory tracking. Performs administrative tasks and maintains organization of technical documentation and resources.
    $31k-51k yearly est. 3d ago
  • IT Support Specialist II - Full Time

    United Surgical Partners International

    Information Technology/Support Technician Job In Oklahoma City, OK

    The IT Support Specialist II provides remote an onsite computer hardware and software support with an emphasis of exceptional customer service support. This position is responsible for resolving incoming calls routed to the help desk, managing and resolving escalating calls while performing duties as assigned. Essential Functions: * Must exhibit a beginner to moderate knowledge of Microsoft Server. * Must demonstrate a moderate knowledge of Microsoft Windows, MAC operating system and LAN environments. * Providing computer hardware and software support * Excellent customer service; emphasis on strong verbal and written communication skills is required * Proven record of professionalism and courtesy is required. * Prioritizes and plans work activities efficiently. * Effectively lead and complete projects as assigned. * Always work as a team member within the entire company. * Ability to work independently to resolve customer issues with little or no supervision. * Satisfactorily demonstrates the knowledge, skills and abilities to perform the duties outlined in this job description as well as continually demonstrates competency in performing the job duties * Effectively working and cooperating with supervisors, co-workers, and clients. * Following the directions of supervisors. * Refraining from causing or contributing to disruption in the workplace. * Regular and reliable attendance. * Performs other duties as assigned. Functional Accountabilities: * Performs customer service functions by answering customer questions and addressing technical challenges. * Manage new issues delivered to the help desk through troubleshooting techniques. * Diagnose and resolve software and hardware operational issues. * Build, deliver, install and test hardware, including windows-based terminals, applications software and peripherals such as printers, modems, scanners and handheld devices. * Manage, update and maintain the help desk inventory and knowledge database * Provides tier II hardware and software support when required. * Document all requests and resolutions within ticket tracking system. * Prioritize emergency requests and resolve quickly. * Provide quality service while minimally impacting patient care. * Understanding of LAN network environments. Accountability: * Reports to: Director of Helpdesk and Technical Services * Supervises: None Environmental Conditions: Level: Moderate * Hazards will be minimized if universal safety procedures are followed. Must follow standard precautions. Heavy work volume with high degree of accuracy and excellent customer service is required. May be required to work extended hours to meet critical deadlines. Travel may be required. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs, HSAs, and Daycare FSA. * 401(k) and access to retirement planning * Employee Assistance Program (EAP) * Paid holidays and vacation Required Skills: * Strength (Lift, Carry, Push, Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or greater than negligible up to 10 pounds of force constantly to move objects) * Standing/Walking:F (Frequently; activity exists from 1/3 to 2/3 of the time) * Keyboard/Dexterity: Constantly; activity exists 2/3 or more of the time. * Talking (Must be able to effectively communicate verbally): Yes * Seeing: Yes * Hearing: Yes * Color Acuity: No * Driving: Yes Required Experience: * High School Diploma or G.E.D. required. * Associates or Bachelors degree in a computer related discipline is preferred. * 5+ years of previous experience in a system application and hardware support role is preferred. * 1+ years of previous Windows Server 2000, 2003, 2008 experience is preferred. * Comp TIA A+ certification preferred. * Comp TIA Network + certification preferred * Must have a valid license to drive.
    $31k-51k yearly est. 48d ago
  • FAA IT Positions - Multiple Jobs and Levels

    GDIT

    Information Technology/Support Technician Job In Oklahoma City, OK

    Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Cloud Job Qualifications: Skills: AWS Devops, Cloud Development, Windows Azure Cloud Certifications: None Experience: 3 + years of related experience US Citizenship Required: No Job Description: GDIT is currently recruiting for the following IT Positions in support of the Federal Aviation Administration's (FAA). This program is responsible for identifying developing, implementing, maintaining and overseeing security processes to include: critical infrastructure, emergency operations, contingency planning, and intelligence activities. These are long-term (5+ year) hybrid opportunities. Sr. Sys Engr - Windows and Cisco networking exp. MCSE / CCNA desired Mid-Level Cloud DevOps Engr - AWS and / or Azure Cloud Dev / Certs required Mid and Sr. SharePoint Developers - SharePoint 2013 / MS Office SharePoint Server (MOSS) 2010, WSS, Team Foundation Server Systems Architect - MCSE / CCNA, MS 2008 Server, Data Center Mgmt., Security, VMWare, MS Ops Mgr, Web App Hosting Mid and Sr. Cloud App Developers - AWS and / or Azure Cloud Apps Dev / Certs required Low-Code Jr. Dev - Web Services, TFP, JMS, UI Design or HCI, Appian Cert desired TIMELINE: These roles are for a Federal contract that is expected to be awarded in October 2025. GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely salary range for this position is $140,379 - $189,925. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Hybrid Work Location: USA OK Oklahoma City Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $31k-54k yearly est. 3d ago
  • IT Technician

    Bluevantage

    Information Technology/Support Technician Job In Oklahoma City, OK

    Job Details RB Akins Building - Oklahoma City, OK Full-Time/Part-Time Not Specified Up to 50% Any TelecommunicationsJob Posting Date(s) 04/28/2025 05/30/2025Description Provide field support for computer-related technology within the state of Oklahoma and neighboring states. Must be able to lift 50lbs and perform physical activity throughout an 8-10 hour workday. Must be open and available for odd hours and overtime as many projects will run longer than a typical workday. Overnight travel will be required on a regular basis. Working knowledge of Microsoft Windows Operating Systems, Uninterruptible Power Supply Systems, Internet Protocol (TCP/IP) Networking, and Cat 5/6 data wiring knowledge and experience is preferred. All of these skills will be gained through on the job training. Qualifications Must be able to pass a background check and drug test. For the right person, this role will provide working knowledge with computers, networking, and peripherals as well as training, certification, and licensing for Security Surveillance and Access Control installation. As this is a field services role, the right person will need a good driving record for use of company vehicle and a reliable automobile. If the primary vehicle becomes inoperable, it may be necessary to rent a car from a national automobile rental agency, therefore the right person must be 21+ years old with a valid driver's license, good driving record, and automobile insurance. Must be willing to work odd hours as some shifts depending on the job, will be overnight or extended hours. In order to be considered for this position, you must first complete the Indeed online telephone interview and assessment provided on this posting. This is a tool provided by Indeed to assist us in our screening process. Please be certain to complete those when submitting your resume and application. COVID-19 Considerations: BlueVantage has implemented COVID-19 measures to mitigate risk of transferring the virus. BlueVantage employees are required to wear masks and other PPE. In addition, BlueVantage requires all employees to isolate during any illness or known exposure.
    $31k-54k yearly est. 13d ago
  • IT Tech I

    Global Gaming Solutions

    Information Technology/Support Technician Job In Oklahoma City, OK

    Job Details OKLAHOMA CITY, OK Full Time Up to 25% Any Information TechnologyDescription Qualifications MINIMUM QUALIFICATIONS: Education: High School Diploma or GED. Bachelors Degree in Computer Science or Business-related field is preferred- but not required. Knowledge, Skills and Abilities: Follows established procedures to perform routine technical tasks such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, network infrastructure equipment, or telecommunications software or hardware. working knowledge of computer systems and are Be a positive influence in the workplace and demonstrate willingness to exceed expectations Ability to work a flexible and irregular schedule including weekends, evenings and holidays Ability to enter a smoke-filled environment as needed and must be able to work in a smoke-filled casino environment Training and Experience: Must be able to pass Title 31 Training 6 months- 2 years of experience in information technology related activities such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, mainframe systems, network infrastructure equipment, or telecommunications software or hardware. Licenses/Certifications/Other: A+ Certification & Net + State issued Drivers License Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions Must be able to complete a pre-employment drug test with a negative result Physical Requirements: Continuous walking, standing for long periods per shift. Regularly standing, stooping, kneel crouch and crawl Occasionally sitting, climbing, balancing. Regularly using fingers to handle or feel. Reach with hand and arms Frequently talking and hearing. Required to push pull lift up to 30 lbs. or more and be able to push pull or drag up to 100 lbs. Decipher colors, utilize distance, peripheral and close vision. Ability to adjust and focus. Frequently exposed to variety of environmental weather conditions including but not limited cold and hot temperatures and inclement weather. Exposure to bodily fluid, mental and emotional stress, can be expected Noise level- moderate level exposure such as heavy machinery or loud announcement speakers. Will be exposed to live-stock and/or other animals.
    $31k-54k yearly est. 60d+ ago
  • IT Technician II

    Seminole Nation Gaming Enterprise

    Information Technology/Support Technician Job In Seminole, OK

    SUMMARY: Responsible for supporting the IT needs of the individual departments, ensuring a maximum level of service and user satisfaction. Maintaining, installing, and configuring endpoint workstations as directed. Maximizing endpoint security, patch management, and end-user account integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Serving as the escalatory point of contact for end-users seeking technical assistance. Provide technical assistance and support for incoming queries (ticketing) and issues related to computer systems, software, and hardware. Maintain daily performance and endpoint systems. Performs routine maintenance on endpoint systems. Run reports to identify trends and malfunctions that continue to occur. Provisions and maintains end-user accounts (creating, enabling, disabling, filing) and workstations, maintaining data integrity and system quality. Maintains working knowledge of all endpoint systems (workstations and client devices). Maintains and enforces absolute standards of security, system integrity, and confidentiality within the department. Routinely inspects all supported equipment on property, identifying and reporting potential problems, additionally tasked with (coordinating, scheduling, executing) necessary repairs or cleaning. Maintaining security, integrity, and performance of Gaming Floor network cabling, additionally tasked with making suggestions and recommendations (equipment, security standards, etc.). Assists with troubleshooting and repair of all supported equipment on property. On call for any non-emergency issues: Password resets/account unlocks not required to be onsite unless directed by Information Technology Director. Work on projects as assigned. Flexible scheduling required. KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION: Three years to five years of similar or related experience. Equivalent to a high school education. PROBLEM SOLVING: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities and be able to deal with stressful situations in a professional manner. Must be a Team Player. Must be a detail oriented, organized individual with the ability to multi-task and be able to work in a fast-paced environment. Displays strong verbal and written communication skills with proven ability to handle conflict situations. CONDITIONS OF EMPLOYMENT: Uphold all principles of confidentiality effusively. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination. Adhere to all professional and ethical behavior standards of the industry. Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors. Participate in departmental staff meetings, quality management activities, and educational programs. Demonstrate verbal and written skills. Comply with Seminole Nation Gaming Enterprise policies and procedures. Applicant and Employee must submit to and pass applicable drug test. Applicants may be required to work irregular work hours depending on but not limited to promotions, deadlines, and projects. Must be able to work various hours including weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants may be subject to a background check to ensure compliance with Seminole Nation Gaming Agency. Candidates for positions that require a background check must be able to successfully pass a background and character investigation. Complying with the Indian Gaming Regulatory Act and the rules, regulations, and standards established by the Seminole Nation Gaming Agency, the National Indian Gaming Commission, and pursuant to the Nation's gaming compact with the State of Oklahoma, and all other applicable laws. Securing and maintaining a Seminole Nation gaming license from the Seminole Nation Gaming Agency and cooperating fully with the Agency in the performance of its duties.
    $31k-54k yearly est. 60d+ ago
  • Sr. Desktop Support Technician

    Insight Global

    Information Technology/Support Technician Job In Oklahoma City, OK

    Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements · 2+ years desktop support experience · Experience troubleshooting Tier 2/3 tickets such as: rights to networks, configuration issues, software installations, hardware repair, etc. · Experience troubleshooting Mac OS and/or Windows OS · Imaging/Deploying large volumes of equipment · AV Troubleshooting experience Experience maintaining knowledge-centered support (KCS) · Knowledge in Artificial Intelligence (AI) · Computer Science Degree · A+/Network+ Certification · Experience supporting over 500+ applications Understanding of scripting languages (e.g. PowerShell, JavaScript, HTML, CSS, XML, JSON) null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
    $35k-52k yearly est. 60d+ ago
  • First Liberty Bank IT Support Specialist

    First Liberty Bank 4.0company rating

    Information Technology/Support Technician Job In Oklahoma City, OK

    The IT Support specialist role will work on maintaining and monitoring the computer systems, logs, projects and network for our business. The role will be tasked with solving complex technical and logical issues and will also collaborate with team members across all departments to assist them with their technical requirements. This position reports to the Chief Information Security Officer. Primary Responsibilities/Duties • Troubleshoot and resolve issues with software or hardware. • Walk colleagues through steps to help them resolve their technical problems. • Maintain procedures and reports that provide technical support to the entire organization. • Analyze records and logs to spot underlying trends and potential issues. • Support the implementation of new solutions or applications. • Establish accounts for new users and assist with password or login problems. • Test, evaluate, and assist in making decisions about new technology for the organization. Qualifications Required Skills/Qualifications • Associate's or bachelor's degree in computer science or a related field. • 1+ years of experience in a technical support role. • Certifications are preferred, but not required. • Working knowledge and expertise with a variety of software, hardware, and applications. • Willingness to solve complicated problems and see projects through to completion. • Analytical skills to study problems and records and identify solutions. • Team-oriented attitude to help other colleagues and departments with technical problems. • Strong interpersonal communication and relationship-building skills. • Ability to manage time and effectively prioritize numerous projects at one time PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Sitting or standing for long periods of time, walking, finger dexterity, repetitive motions, talking, hearing and visual acuity. Professional office environment. Occasional lifting of storage boxes. FIRST LIBERTY BANK IS AN EQUAL OPPORTUNITY EMPLOYER -M/F/Vets/Disabled
    $25k-33k yearly est. 9d ago
  • IT Security Specialist

    OSU Applicant Site

    Information Technology/Support Technician Job In Stillwater, OK

    Assist the IT Information Security Office in its daily operations. Manage trouble/help tickets. Assist Security Engineers with projects and serve as “backup” for Security devices/systems as assigned. Provide on-sight/remote troubleshooting services for University owned systems. Assist clients on securing workstations, laptops, servers, PDAs, and other Information Technology devices. Assume other duties as assigned Work Schedule 8 am-5 pm, Mon-Fri, some weekend work required.
    $59k-83k yearly est. 60d+ ago
  • Tech Support Specialist

    Oklahoma Baptist University 3.5company rating

    Information Technology/Support Technician Job In Shawnee, OK

    For a description, see file at: ************ okbu. edu/hr/job-forms/tech-support-specialist. pdf
    $31k-42k yearly est. 60d+ ago
  • IT Summer Intern

    State of Oklahoma

    Information Technology/Support Technician Job In Oklahoma City, OK

    Job Posting Title IT Summer Intern Agency 290 EMPLOYMENT SECURITY COMMISSION Supervisory Organization Employment Security Commission-Executive Director Job Posting End Date (Continuous if Blank) May 13, 2025 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Temporary Compensation Hourly - $12.00 - $15.00 Please upload all supporting documents listed below. * Official or unofficial transcript(s) * Current class schedule as verification of current enrollment. Please note that applications with missing documents will not be eligible for internship appointments. Job Type/Salary/Location * Vacancies: One * Salary: $12.00 - $15.00 hourly * Location: Oklahoma City, OK Job Description * The Oklahoma Employment Security Commission is currently seeking Information Technology Interns. The internship will be 2-3 months long. Interns will: * Scan documents, create SharePoint or document repository structures and align Meta-data usage for ease of future locating and classifying information. * Create Python scripts to enable automation of Airflow actions to move data or initiate processes on a scheduled basis. * Assist with Information Security activities to better protect the agency. * Participate in the required Division training. * Follow required OESC and IT Division safety / security protocols. These job functions, responsibilities and activities may change at any time with or without notice. Physical Demands/Work Environment * Work is typically performed in the office setting with climate-controlled settings and exposure to noise levels determined by the office environment. While performing the duties of the job, the employee is required to talk, stand, walk, and reach with hands and arms requiring periods of sitting or standing and daily use of computer and phone. It also requires the occasional use of the office machinery in accordance with safety and security protocols. Minimum Qualifications Education and Experience requirements * Must currently be enrolled in college or university with preference given to STEM degrees. Special Skills/Requirements/Preferences * Computer Skills - Employee must be capable of proficiently using OESC's standard software (Microsoft Office - Word, Outlook, Excel, Access, and Teams), and the Internet, as well as proficiency to learn other software as needed. * Employee must be capable of lifting, carrying and moving objects of up to 25 pounds. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
    $12-15 hourly 6d ago

Learn More About Information Technology/Support Technician Jobs

How much does an Information Technology/Support Technician earn in Midwest City, OK?

The average information technology/support technician in Midwest City, OK earns between $26,000 and $61,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average Information Technology/Support Technician Salary In Midwest City, OK

$40,000

What are the biggest employers of Information Technology/Support Technicians in Midwest City, OK?

The biggest employers of Information Technology/Support Technicians in Midwest City, OK are:
  1. Oklahoma Mental Health Council
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