Information Technology/Support Technician jobs in Mount Prospect, IL

Bell Flavors & Fragrances, Inc. is seeking a detail-oriented and proactive ERP Support Analyst to join our corporate IT team. In this role, you'll play a key part in supporting, maintaining, and enhancing our ERP system to ensure smooth day-to-day operations and alignment with business needs. What You'll Do: Serve as the go-to expert for ERP-related support issues across the organization. Diagnose and resolve complex user-reported issues across multiple departments. Test software releases and ERP enhancements to ensure functionality and accuracy. Collaborate with cross-functional teams to gather requirements and implement ERP improvements. Assist in the creation and maintenance of training documentation and end-user support materials. Ensure compliance with IT standards and best practices in system support and data integrity. What We're Looking For: Bachelor's degree in information technology, Computer Science, Business Systems, or related field (or equivalent experience). Experience supporting ERP systems (such as Microsoft Dynamics, SAP, Oracle, etc.) is a plus. Strong troubleshooting, analytical, and documentation skills. Excellent verbal and written communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Familiarity with business operations in manufacturing or supply chain is a plus. Why Join Us? Competitive salary range starts at $70K - $100K depending on industry experience A collaborative team environment with growth opportunities Opportunity to grow in a dynamic global organization Join us and make an impact in ensuring compliance and regulatory excellence at Bell! Bell Flavors & Fragrances is a global leader in developing innovative products for the food, beverage, cosmetic, personal care, and household care industries. With nine manufacturing plants across the United States, Canada, Mexico, Colombia, Brazil, Germany, Singapore, and China, Bell serves customers worldwide. The company also operates sales offices in over 40 countries and remains proudly privately held by the Heinz family. Learn more at ***************

Responsibilities One of our major clients is seeking a detail-oriented and customer-focused IT Help Desk Technician who excels at solving technical issues while providing exceptional support. In this role, you'll serve as both the first and second point of contact for technical assistance, supporting and enhancing the Microsoft 365 environment, secure file management systems (Egnyte), Microsoft Teams Rooms, and local network infrastructure. If you're passionate about helping others and enjoy applying your knowledge of modern technology to real-world problems, this position is a great fit for you. This is a direct hire opportunity reporting onsite to Des Plaines, IL with occasional travel to Chicago and Barrington. Qualifications 3-5 years of experience in a Help Desk or IT support role, handling both Level 1 and Level 2 support issues Excellent communication skills with a strong focus on customer service and user satisfaction Proficient with Microsoft 365, Entra ID / Azure Active Directory, and Intune Hands-on experience supporting Microsoft Teams Room systems Solid foundational knowledge of networking concepts, including IP addressing, DNS, DHCP, switches, and Wi-Fi Understanding of cybersecurity best practices, including endpoint protection, multi-factor authentication (MFA), secure access, and patch management Experience supporting Egnyte or similar cloud-based file-sharing platforms Familiarity with hybrid IT environments and VPN setup/configuration Experience troubleshooting printers and peripheral devices Proficient with remote support tools such as TeamViewer, Quick Assist, AnyDesk, and Ninja Relevant certifications are a plus (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) Previous experience working in hybrid or remote-first workplace settings Ability to document procedures clearly and contribute to a centralized knowledge base Experience working in the construction industry a plus The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $32-37/hr What you get: Our client is committed to providing a comprehensive, best-in-class benefits package that supports the physical, financial, and emotional well-being of their employees. Their offerings include: Medical, dental, and vision insurance Life and disability coverage Generous 401(k) match Student loan repayment assistance In addition to paid holidays, vacation, and personal days, they also offer: Fully paid medical and parental leave Access to mental health services Additional wellness resources and support Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. JFNDNP

Skills & Experience Required: · Bachelor's Degree preferred · Two-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops · Ability to provide technical support to computer users both on the telephone and face-to-face when necessary · Strong amount of technical knowledge of Windows XP, Windows 7, Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg) and telephony environments. Expert level knowledge in at least one of these areas. · Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas · Strong basic execution capabilities within functional areas of IT · Moderate proficiency in troubleshooting desktop computer issues, both hardware and software · Ability to manage a work queue in a ticketing system · Work overtime hours, weekend hours and on-call hours as required · Excellent customer services skills; good telephone presence. · Ability to handle multiple tasks and prioritize appropriately Requirements: The Service Desk Technician will perform a variety of support activities including but not limited to the remediation of desktop computer issues and the support of desktop computer users with their hardware and software needs. He or she will answer phone calls and log issues with an incident tracking system. The Technician will escalate and track issues when immediate resolution is not possible. The Technician will perform other duties in service to the Technical Services department as required Key Responsibilities: · Provide initial troubleshooting of application and hardware issues. Issues of moderate complexity for any type of desktop hardware and software should normally be solved without assistance. In at least one technical area of specialization, incumbent should be able to solve problems of the highest complexity. For more complex issues in areas beyond the incumbents primary area of specialization, incumbent will collect data and escalate complex issues to Senior Service Desk or Desktop support staff and track those issues through completion · Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area. · Apply policies to situations with minimal interpretation. Supervision Received/Provided: · Performing project work as assigned under the supervision of a lead or manager. · Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills. · The focus of a service desk person is to stay at the service desk and service people over the phone. Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations. · For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support technician even if they are technically capable of solving it themselves. · Contribute to work flow or process change/redesign to the team where improvements are identified through troubleshooting · Performing Active Directory actions such as password resets and data entry, as required. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

North Dakota Site Service Technician Located in Stanton, North Dakota Occasional weekend work may be required. Company Overview Fuel Tech is a leading technology company engaged in the worldwide development, commercialization and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate efficiently in a cost-effective and environmentally sustainable manner. Position Overview: Position located in Stanton, North Dakota ...Under the guidance of the Fuel Chem (Site) Manager, the Site Service Technician will assist with the installation and ongoing operation of Fuel Chem system installations. The candidate will be trained in the operation and maintenance of the system, its equipment, and components. This position is located at a specific site but may volunteer to travel and participate in the installation support, startup and field optimization of new installations at other sites. Essential Duties and Responsibilities: Thoroughly reviews and becomes familiar with all project equipment and systems. Performs basic preventative and corrective maintenance on mechanical, electrical and control systems. Receives chemical shipments and ensures that the proper paperwork is provided, and the shipment is properly transferred into the site tanks. Ensure there are no chemical releases. Verifies the correct performance of the system by observing the equipment in operation, checking calibrations, performing draw-down tests and reviewing data. Assists with inspections of the boiler/furnace to survey the formation of slag and fouling. Maintains good Disciplined Site Service records. Prepare daily logs and periodic operation reports as assigned or requested. Makes field visits to assigned regional sites as required to observe work, review progress, resolve issues and attend project meetings. Always performs the job in a safe and responsible manner; abiding by all laws, codes, FTI policies and site-specific work rules; and striving to delight the client with performance and results. Other tasks and duties as may be assigned. Supervisory Responsibilities: The Site Service Technician does not have direct supervision responsibilities. Education and/or Experience : Requires a High School Diploma and proven experience operating or maintaining mechanical equipment; a skilled trade or some college course work is desirable. This position requires an individual who is mechanically inclined, skilled in the use of common tools, and has the ability to use a computer for email and non-complex spreadsheet and word processing software. Other Requirements: This job position is field based at a client's boiler plant and may include voluntary travel to other sites in the region for extended periods of two weeks away from the primary site. Good interpersonal and communication skills are essential when interacting with clients, contractors, suppliers, and employees. Must be a self-starter and able to work without direct supervision on a daily basis. Specific computer or testing skills may be required for some assignments. Physical Requirements: Usually walking, climbing stairs and ladders; long periods of exposure to hot and dirty boiler room environment; may work indoor or outdoor in all weather; regularly carries 25lbs or more. Competencies Required: Analytical - Synthesizes information; Collects and researches data; Applies workflows, checklists, work instructions and procedures. Ability to prioritize and solve practical problems and apply good engineering judgement during the life of a project. Work in in office or site conditions where there may be limited or ambiguous guidance available on solving technical control issues. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information. Oral Communication - Speaks clearly and persuasively; must possess good listening skills. Written Communication - Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information. Must possess basic ability to use MS Office and PowerPoint. Quality Management - Demonstrates accuracy, thoroughness, and attention to detail. Judgment - Displays willingness to make decisions, Exhibits sound and accurate judgment. EEO Statement We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.ftek.com/en-US/linkedin.com/company/fuel-tech-inc/mycompany/

About AJR Enterprises: AJR Enterprises, a UFP Technologies company, is a leader in developing and manufacturing single use safe patient handling systems; specializing in 'cut and sew' manufacturing services and advanced fabric technologies. Location: The position will be on-site full-time in St. Charles, IL. The position holder will need to be within commuting distance (within 45 min). Helpdesk Technician Summary: The Helpdesk Technician will be responsible for supervising the helpdesk system on a daily basis by addressing issues as they are received. Interacts with employees to troubleshoot and resolve IT-related complications while providing excellent customer service and communication. Supports Active Directory and Office 365. Helpdesk Technician Essential Duties and Responsibilities: * Establishes and maintains a working knowledge of the system's screens, navigation, procedures, and processing requirements. * Supervises the day-to-day operations of the helpdesk system. * Fields incoming requests; acts as a dispatcher, escalating calls where appropriate and coordinating timely resolutions to users' problems. * Assists with handling 1st tier issues, answering users' inquiries regarding computer software and hardware operation to resolve problems. * Installs and troubleshoots desktop hardware, printers, phones, etc. * Installs and troubleshoots Windows 10 / 11 Operating Systems including installing desktop applications. * Communicates clearly any technical solutions in a user-friendly, professional manner. * Performs consistent follow-up with users to ensure complete resolution and user satisfaction. * Creates and manages user security in Active Directory and business applications. * Performs all other duties as assigned or needed. Helpdesk Technician Qualification Requirements: * High School diploma, or general education degree (GED), and * 1 - 2 years' experience supporting Windows 10 / 11, including software and driver installation preferred. * Working knowledge of Active Directory needed. Must have experience creating and modifying users. * Experience in a customer service environment required. * Must have a solid understanding of network protocols (i.e. DNS, DHCP, and TCPIP). * Must have a working knowledge of network hardware such as switches, firewalls, access points, etc. * Experience/familiarity with the following desired: * Switches and routers (preferably Cisco) * A+, Network+, or Security+ certifications To apply for this job please create a profile with us through our online application system. Click the "Apply" box in the upper right-hand corner to start the application process. Or, if you already have a social media account with LinkedIn, Google, or Facebook you can use your log in credentials to apply. AJR Enterprises is an Equal Opportunity/Affirmative Action employer Minorities/Women/Veterans/Disabled. #UFP #IL

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: · Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · Executive end user trouble shooting skills · Dell hardware · Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************

Incentives: 401K: 100% Matching 6% Tuition Reimbursement: 100% of In-State Accredited Approved Program Health, Dental, and Vision: Extremely affordable and robust health benefits. ESPP (Employee Stock Purchase Plan): 15% discount on purchased stock at the lowest price of the quarter. Job Summary: We are seeking a technically skilled and motivated Junior System Administrator to support and maintain our IT infrastructure across physical, virtual, and cloud environments. This role is ideal for candidates with 1-3 years of experience in Windows system administration and end-user support. The successful candidate will assist in provisioning and deprovisioning systems, resolving technical issues, managing Active Directory, maintaining server and endpoint performance, and supporting key infrastructure tools such as SCCM, Intune, and VMware. In this hands-on role, you will work on a variety of tasks including system patching, software deployments, backups, network troubleshooting, user account administration, and documentation. You'll also contribute to IT initiatives and help ensure compliance with internal security policies and regulatory frameworks like CMMC. A foundational understanding of networking, system security, and virtualization is essential, along with a customer-focused attitude and a proactive approach to system monitoring and maintenance. This is an excellent opportunity for someone looking to deepen their IT expertise in a fast-paced, production-focused environment while supporting both on-prem and cloud-based systems. Duties/Responsibilities: * Provisioning new users and systems (email, accounts, equipment) as well as deprovisioning. * Assist in providing computer/network support relating to software and hardware problems reported by users * Performing routine audits of systems and software. * Maintain inventory of hardware and software assets and licensing compliance. * Install new software applications or hardware coordinating third parties when necessary * Performing backups and testing recovery. * Create end user training for common IT tasks. * Applying operating system updates, patches, and configuration changes to servers. * Installing and configuring new server hardware and software. * Monitor systems and endpoints using monitoring tools and respond to alerts proactively. * Maintain and troubleshoot printers, scanners, and other peripheral devices. * Assist in deploying IT infrastructure upgrades or department initiatives. * Administration and routine maintenance for critical core services such as MS SQL server, Domain Servers. * Adding, removing, or updating user account information and group memberships, resetting passwords, etc. * Answering technical queries by users. * Responsibility for security of network and server systems. * Responsibility for documenting the configuration of the network systems and servers. * Perform maintenance and updates to VMWare server infrastructure. * Troubleshooting any reported problems with servers/network. * Ensuring that the network infrastructure is up and running. * Administration of email servers - adding/removing mailboxes and mailbox management. Required Skills/Abilities: * Familiarity with endpoint management tools (e.g, SCCM, Intune, PDQ Deploy) and OS imaging. * Foundational understanding of computer systems and networking concepts, including basic knowledge of the OSI model, TCP/IP, DHCP, DNS, routers, switches, and system security best practices. * Understanding of file systems and basic storage configurations (e.g., RAID, NTFS, Share Permissions). * Know how with troubleshooting and root cause analysis in a complex and distributed environment. * Strong problem-solving and analytical skills. * Willingness to learn and adapt in a fast-paced IT environment. * Capable of working independently and as part of a team. * High attention to detail and commitment to system uptime and security. * Strong sense of customer service and professionalism. * Good communication skills, both verbal and written. * Ability to prioritize tasks and manage time effectively. Education and Experience: * 1-3+ years of Windows system administration supporting a production environment. * 1-2 years of IT helpdesk or desktop support experience with end-user troubleshooting (Tier 1/Tier2). * Experienced with Windows Server 2012 and newer as well administration tasks, such as installation, configuration, management, lock down, security, patching and updating. * Experience with Active Directory (Domain trust, site and services, group policy), IIS, DNS and other Microsoft solutions. * Experience with ticketing systems (e.g, FreshService, ManageEngine, ServiceNow). * Experience with Microsoft 365 Licensing and seat issuing. * 1-3 years of virtualization experience - VMWare preferred. * Experience with Azure or AWS infrastructure and cloud services. * CMMC experience a plus. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, feel/reach with hands/arms, talk and hear. The employee frequently is required to sit and walk. The employee is occasionally required to bend and stop, push and pull, reach above shoulder level, kneel, squat, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job to include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

PRODUCTION TECHNICIAN (Operations) W2 CONTRACT Chicago, IL Hybrid Responsible for day-to-day operational activities focusing on change, configuration, incident and problem management, leading to service level management, service and software delivery life cycle (SDLC) and to the Test Lift Cycle using Information Technology Information Library (ITIL) as framework. DUTIES AND RESPONSIBILITIES: Drive the assessment, planning and authorization of changes to the IT production environment. Minimize disruption of services due to improper change implementation. Drive the identification of the root cause of Incidents or their prevention. Ensure services are stable, timely and accurate and Incidents neither occur nor recur, focusing on incident prevention. Support all the other processes providing accurate data related to the production environment, the elements (configuration items) that make it and their relationship. Establish effective relationship within IT organizations and Jabil to understand and interpret the process requirements and ensure efficient integration and optimal results for process definition Lead in the design and implementation of the process of his/her responsibilities, related tools and/or methodology to ensure cost efficient, timely and effective services that support the corporate business strategy Develop process tools and templates to facilitate process consistency and effectiveness Drive the efficiency and effectiveness of the process of responsibility and ensure that the process participants consistently follow the process standards, policies, business roles and procedures Maintain concise process management documentation and ensure process information repository is complete and accurate Oversee the day-to-day administration and operation of the process of his/her responsibilities and associated tools (Global, Regions, Sites level as assigned), facilitates or chairs process-related meetings SKILLS: Advanced: User end points: HW and OS Win7-Win11, patching, vulnerabilities management, AD experience (users, group management) Basic: Network knowledge (VLAN concept, basic network topology), Server knowledge (mount and rack, iLO, etc) Appreciated experience: Thin Clients and Raspberry PI, DHCP, SCCM

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states in four distinct categories: Dental Care, Urgent Care, Pet Care, and Medical Aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Veterinary Clinics and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. We are currently looking for a Senior Desktop Support Specialist who will provide reliable, high-quality support services to our Executive Level users. The ideal candidate for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high work standards while independently managing their work. The candidate will also cultivate customer service excellence approach, developing relationships focused on collaboration and will have direct communication with TAG Executives, other end users, and peers. This position also will work as needed with other initiatives, including assisting with projects, interacting with diverse technologies, and partnering with stakeholders in other departments. Responsibilities Provides in-person and remote user assistance and ServiceNow ticket resolution for Audio Visual (AV) and Executive Support needs. Diagnoses and troubleshoots basic problems with technical systems to maintain proper functionality and can resolve more complex escalated issues as needed. Sets up, maintains, and troubleshoots a variety of AV systems, including Teams Room Systems, Crestron, and others, ensuring ideal communication and presentation experiences. Coordinates and conducts regular proactive AV system checks and maintenance. Educates and guides executives and users on the use of AV technology to enhance productivity. Collaborates with IT teams to implement new AV solutions to meet evolving business needs. Maintains up-to-date knowledge of the latest AV technologies and best practices to continuously improve service quality. Documents relevant AV issues and their resolutions in the IT knowledge base. Interacts with vendors to resolve issues and projects. Assists with projects and implementation of policies as needed. Can perform tasks & projects independently and autonomously. Experience Associates Degree in Computer Science/similar field or commiserate experience with a role in an enterprise environment with a focus on Audio-Visual technology and executive support. Demonstrated expertise in troubleshooting and maintaining AV Technologies - Teams Systems, Video Walls, Digital Signage, Crestron, and other AV technologies. Knowledge of a modern ticketing system (such as ServiceNow) required. Good organization, time management, and problem-solving skills required. Strong communication skills with the ability to provide clear instructions and explanations to non-technical users. Hands-on, collaborative working style with a service driven mindset needed. Adaptable and willing to learn new technology and processes. Experience providing executive desktop support in an enterprise environment preferred. A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match This role is onsite 4 days/week in our Chicago office in the Fulton Market District Salary: $28.75-38.90/hour

This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues. ESSENTIAL DUTIES AND ACCOUNTABILITIES: ● Network Administration (Maintain, Troubleshoot, Repair) ● Maintaining & repairing 50-200 computers & 50+ servers ● Troubleshooting of software/hardware issues ● Reload and repair PC as needed. ● Maintain On and Offsite backups. ● Server Administration knowledge ● Phone System knowledge QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.

Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure. Responsibilities: * Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere * Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Set up workstations with computers and necessary peripheral devices * Check computer hardware to ensure proper and efficient functionality * Install and configure appropriate software and functions according to specifications * Develop and maintain local networks in ways that optimize performance * Ensure security and privacy of networks and computer systems * Provide orientation and guidance to users on how to operate new software and computer equipment * Organize and schedule upgrades and maintenance without deterring others from completing their work * Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera) * Maintain records and logs of repairs and fixes and maintenance schedule * Identify computer or network equipment shortages and place orders * Perform other duties as assigned Qualifications: * Must be 21 years of age or older * Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board * Must have a high school diploma or equivalent * Must have practical experience installing and maintaining systems * Must have excellent communication, and analytical * Must have open work availability to work nights, weekends, and holidays Casino Experience Preferred. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts * Target Salary Range: $21.50 - $25.75/hr Physical Demands & Work Environment: * Frequently required to lift up to a maximum of 30 pounds * Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead * The work environment contains bright lights, loud noise, and stressful situations.

Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure. Responsibilities: • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere • Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations • Set up workstations with computers and necessary peripheral devices • Check computer hardware to ensure proper and efficient functionality • Install and configure appropriate software and functions according to specifications • Develop and maintain local networks in ways that optimize performance • Ensure security and privacy of networks and computer systems • Provide orientation and guidance to users on how to operate new software and computer equipment • Organize and schedule upgrades and maintenance without deterring others from completing their work • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera) • Maintain records and logs of repairs and fixes and maintenance schedule • Identify computer or network equipment shortages and place orders • Perform other duties as assigned Qualifications: • Must be 21 years of age or older • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board • Must have a high school diploma or equivalent • Must have practical experience installing and maintaining systems • Must have excellent communication, and analytical • Must have open work availability to work nights, weekends, and holidays Casino Experience Preferred. What's in it for you: • Competitive Salary with annual performance reviews • Comprehensive health coverage plan that includes medical, dental, and vision • 401(K)/ Company Match • Access Perks and Childcare discounts • Target Salary Range: $21.50 - $25.75/hr Physical Demands & Work Environment: • Frequently required to lift up to a maximum of 30 pounds • Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead • The work environment contains bright lights, loud noise, and stressful situations.

Pump Technical Support Specialist BH Job ID: 2790 SF Job Req ID: 14542 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Pump Technical Support Specialist Location: Alsip, IL About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. The Ingersoll Rand Pump (IRP), MP Pump and Oberdorfer Pump (MPOB) Business Unit is a dynamic division within Ingersoll Rand, renowned for its Ingersoll Rand Pumps and MP Oberdorfer Pumps. These brands are celebrated for their reliability, innovation, and service to industries worldwide. Our commitment to excellence propels us to constantly improve our products and services, ensuring that we remain leaders in fluid handling technologies. Our teams are dedicated to upholding the highest standards of quality and customer satisfaction, making our pumps the go-to choice for professionals seeking efficient and durable solutions. Job Overview: We are seeking a highly motivated and skilled Pumps Technical Support Specialist to join our team. In this role, you will be the go-to expert for providing technical assistance, troubleshooting, and customer support related to our pumps and pumping systems. You will collaborate with customers, sales teams, and engineering departments to ensure the optimal performance of our products while delivering exceptional customer service. This role is essential in building and maintaining libraries of technical information to ensure that our customers and sales team receive the best support possible. Provide periodic training to internal staff and distributors as needed. If you have a passion for problem-solving and possess technical expertise in pumps, hydraulics, or fluid mechanics, we want to hear from you! Responsibilities: * Technical Support: Provide timely and accurate troubleshooting, diagnostics, and solutions for customer inquiries related to pumps and pumping systems. Recommend and quote proper pump equipment per customer specifications * Customer Assistance: Respond to phone calls, emails, and support tickets, ensuring customer satisfaction and resolving technical issues efficiently. * Product Expertise: Develop in-depth knowledge of the company's products, including centrifugal pumps, positive displacement pumps, and other fluid-handling equipment. * Troubleshooting: Analyze pump performance issues such as cavitation, leaks, vibration, or system inefficiencies, and recommend corrective actions. Be main customer liaison during Warranty and Return process. * Documentation: Maintain clear and detailed records of customer interactions, technical issues, and resolutions using the company's CRM. Develop and maintain a library of technical information, FAQs, and troubleshooting guides * Training: Assist customers, distributors, and internal teams by providing training sessions and technical guidance on pump installation, operation, and maintenance. * Collaboration: Work closely with engineering, R&D, and sales teams to address complex technical challenges and improve product designs. Collaborate with the Customer Service, Sales/Distribution, and Production teams to address customer feedback and improve product offerings * Quality Feedback: Report product trends, recurring issues, and customer feedback to improve product quality and performance. * Compliance: Ensure all technical support activities align with industry standards, safety regulations, and company policies. Requirements: * Associate's or Bachelor's degree in Mechanical Engineering, Fluid Mechanics, or a related field. * 4+ years of experience in technical support, field service, or engineering roles involving pumps, hydraulics, fluid systems, or related industrial equipment. * Strong knowledge of pump types (e.g., centrifugal, diaphragm, gear, etc.), hydraulic systems, and fluid dynamics. * Familiar with the fundamentals of fluid mechanics, pump curve analysis, design, material selection, and factory processes. * Ability to read and interpret technical drawings, manuals, and schematics. * Excellent problem-solving skills and attention to detail. * Outstanding communication skills (written and verbal) to explain technical concepts to non-technical audiences. * Customer-focused mindset with the ability to remain calm and professional under pressure. * Proficiency in using CRM and ERP software such as Zendesk and SAP. Preferences: * Familiarity with electrical motor controls, variable frequency drives (VFDs), mechanical seals, and pump assemblies. * Basic knowledge of CAD software. Core Competencies: * Customer-Centric Mindset: Prioritizing customer needs and continuously seeking ways to improve their experience. * Analytical Thinking: Using data and analysis to inform decisions and solve problems effectively. * Communication Excellence: Articulating ideas clearly and engaging stakeholders with confidence and diplomacy. Leadership Abilities: Inspiring, guiding, and growing team members towards achieving a shared vision of customer excellence. * Adaptability: Embracing change and adjusting strategies to meet evolving customer and business demands. Technical Savvy: A quick learner with an affinity for grasping complex product functionalities and systems. Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* To Apply: Please apply via our website ***************************** by September 2nd in order to be considered for this position.

Job DescriptionDescription: At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking an IT Administrator to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence—and let’s brew success together! What you'll be doing – The Role: Understand corporate IT policy and IT strategy. Work closely with IT Manager and Field Administrators. Facilitate communication between users and IT vendors. Gather business requirements from key users and convey requirements to vendor. Monitor progress of requests to vendors. Participate in periodical progress meetings with vendors. Monitor network performance and maintain network security. Monitor system performance and system security logs. Install, configure, and maintain computer hardware (including laptops, handhelds, etc.) Install, configure, and maintain applications (Prism, AccountMate, Kintone, WordPress). Troubleshoot and resolve IT-related issues reported by users. Manage user accounts, access rights, and security settings. Install, configure, and ensure the availability of network resources and services. Install and configure network hardware, such as routers and switches. Train users on new hardware and software. Work with vendors to resolve technical issues. What’s in it for me? – The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Life insurance Paid time off Requirements: What you’ll bring – The Person: A minimum of 3 years of experience working in IT field. Proficiency in Windows 10 and RedHat Linux operating systems. Knowledge of Microsoft Acure and Microsoft 365 Knowledge of network protocols, such as TCP/IP, DNS, and DHCP. CompTIA Security+ is a plus. CompTIA Network+ is a plus. Cisco CCNA is preferred. CompTIA Linux+ is a plus. Experience with network hardware, such as routers and switches. Require at least 2 years of experience with Microsoft SSRS development. Good problem-solving and communication skills. Able to work independently and as part of a team. Attention to detail and accuracy in work. Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Department:** IT Hagerty Consulting, Inc. (Hagerty) is the nation's leading emergency management and homeland security consulting firm. Known for its public spirit, innovative thinking, problem-solving, and exceptional people, Hagerty is sought after to work on some of the largest and most complex crisis and emergency management issues. We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery. **Position Summary:** The **IT Support Intern** will administer and support several software programs, support the company-s information technology (IT) hardware, provide help desk support, and help plan and support other efforts related to Hagerty-s growing technology footprint. This is a **part-time, hybrid position** that will require **1 day a week onsite** in Evanston, Illinois. **Responsibilities for the IT Support Intern Include:** + Provide hardware/software support to office and field-level staff. + Administer various software programs. + Manage the inventory, deployment, maintenance, and disposal of hardware. + Help drive infrastructure consolidation, cyber security efforts, device management. + Communicate with the team efficiently and effectively. **Qualifications for the IT Support Intern Include:** + An undergraduate degree (or pursuing) in a technical field (Computer Science, Information Technology, Systems Engineering, Management Information Systems, Computer Information Systems). + Experience in IT or a technology-related environment, which can include internship, part-time, or academic/work-study experience. + Technical familiarity with mobile devices (iOS and Android), Microsoft platforms/products (Windows 10/11, Office, SharePoint, MS Teams). + Effective communication skills, including interacting with Hagerty professionals and executives on the phone to troubleshoot issues. + Prior helpdesk/service experience. **Compensation for the IT Support Intern Includes:** + Hourly Range of $17-20. Compensation decisions depend on a wide range of factors, including but not limited to skills, experience and training, licensure and certifications, internal equity, location, travel requirements, and other business and organizational needs. Hagerty Consulting is an Equal Opportunity Employer. We welcome applications from a wide range of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity/national origin, gender, sexual orientation, gender identity or expression, pregnancy, religion, age, disability, marital status, military status, genetic information, or any other status, characteristic, or condition protected by local, state, or federal law. We promote equal opportunity in all our employment decisions, including but not limited to recruitment, hiring, compensation, training, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment.

Job Description We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. The Systems Engineer is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. Qualifications/Requirements: College degree in Computer Science preferred or equivalent work experience. Certifications in A+, MCSA, MCSE, CCNA/CCNP preferred or equivalent work experience. Must have a minimum of 5 years’ work experience as a Help Desk Technician/Engineer in a corporate or managed services environment. Must have 3-5 years of Microsoft Server experience Must have excellent knowledge of Microsoft Office applications and be able to support them. Must have excellent customer service skills. Must be self-directed and have the ability to problem solve. Must have ability to be disciplined and self sufficient Ability to lift up to 25 lbs. Must have valid driver's license. Preferred to have Managed Service Provider experience Prefer candidates local to the Chicago land and surrounding areas. Compensation: You will learn an immense number of things at our company. Background will be checked. Please send your resume and contact information, and one recent IT project you completed. This will be a W2 position. Professional working environment Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Referral program Vision insurance Powered by JazzHR qZ0yxUEAug

Hagerty Consulting Inc Hagerty is the nations leading emergency management and homeland security consulting firm Known for its public spirit innovative thinking problem solving and exceptional people Hagerty is sought after to work on some of the largest and most complex crisis and emergency management issues We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery Position Summary The IT Support Intern will administer and support several software programs support the companys information technology IT hardware provide help desk support and help plan and support other efforts related to Hagertys growing technology footprint This is a part time hybrid position that will require 1 day a week onsite in Evanston Illinois Responsibilities for the IT Support Intern Include Provide hardwaresoftware support to office and field level staff Administer various software programs Manage the inventory deployment maintenance and disposal of hardware Help drive infrastructure consolidation cyber security efforts device management Communicate with the team efficiently and effectively Qualifications for the IT Support Intern Include An undergraduate degree or pursuing in a technical field Computer Science Information Technology Systems Engineering Management Information Systems Computer Information SystemsExperience in IT or a technology related environment which can include internship part time or academicwork study experience Technical familiarity with mobile devices iOS and Android Microsoft platformsproducts Windows 1011 Office SharePoint MS TeamsEffective communication skills including interacting with Hagerty professionals and executives on the phone to troubleshoot issues Prior helpdeskservice experience Compensation for the IT Support Intern Includes Hourly Range of 17 20 Compensation decisions depend on a wide range of factors including but not limited to skills experience and training licensure and certifications internal equity location travel requirements and other business and organizational needs Hagerty Consulting is an Equal Opportunity Employer We welcome applications from a wide range of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicitynational origin gender sexual orientation gender identity or expression pregnancy religion age disability marital status military status genetic information or any other status characteristic or condition protected by local state or federal law We promote equal opportunity in all our employment decisions including but not limited to recruitment hiring compensation training promotion demotion transfer lay off and termination and all other terms and conditions of employment

At Bell, we are dedicated to delivering excellence across our operations while ensuring the highest standards of IT security and support. As a dynamic and growing company in the manufacturing industry, we rely on innovative technology and secure systems to power our progress. We're looking for an IT Security and Support Analyst to help us safeguard our digital assets and provide exceptional end-user support to keep our operations running smoothly. Your Key Responsibilities: Monitor and respond to cyber threats across network, cloud (Azure/AWS), and application environments Investigate alerts from SIEM, phishing attempts, endpoint security, and cloud platforms Conduct audits, vulnerability testing, and risk assessments Lead phishing simulation campaigns, incident response table-top exercises, and monthly security reporting Support compliance efforts with frameworks like PCI DSS 4.0, NIST, and ISO 27001 Maintain security documentation, dashboards, and IT runbooks Educate staff on cybersecurity best practices and IT policy adherence Provide technical support for Bell employees-including troubleshooting hardware, software, networking, and end-user issues Document IT procedures, configurations, and troubleshooting guides Assist in disaster recovery and backup validation processes What We're Looking For Minimum 2 years hands-on experience in cybersecurity or a related IT field Strong troubleshooting and communication skills, with an approachable, customer-focused mindset Comfortable working across cloud platforms such as Azure and AWS Familiarity with frameworks like NIST CSF and PCI compliance Bonus points for certifications: CompTIA Security+, CEH, CISSP, or Microsoft Security Operations Analyst Experience in a manufacturing environment is a strong plus Nice-to-Have Skills Citrix VDI familiarity Experience supporting laptops, printers, thin clients, wireless devices, and PDAs Knowledge of remote access tools and IT helpdesk ticketing systems Ability to work independently and adapt to changing priorities Strong documentation and organizational skills Why Join Bell? Opportunity to make a meaningful impact in a critical security role Collaborate in a supportive, team-oriented culture Be part of a company that values innovation, integrity, and continuous improvement Competitive salary range $70K - $90K and benefits package Bell Flavors & Fragrances develops products for food, beverage, cosmetic, personal care, and household care companies throughout the world. Bell has nine manufacturing plants worldwide including the United States, Canada, Mexico, Colombia, Brazil, Germany, Singapore, and China. Bell operates sales offices in more than 40 countries and is proud to be privately held by the Heinz family. **************