Information technology/support technician jobs in Oklahoma City, OK - 210 jobs
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Bc Tech Pro 4.2
Information technology/support technician job in Oklahoma City, OK
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-41k yearly est. 4h ago
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Desktop Support--
Artech Information System 4.8
Information technology/support technician job in Oklahoma City, OK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Hi
Hope you are doing well !!!
I find your profile good fit for the position please find the below
Job Title:
Deskside Support
Representative Distributed Client Services
Location: Oklahoma City, OK
Duration: 1 Year(with possible extension)
Job Description:
Desktop support experience
Must have good communication skills
Experience with MS outlook
Proficient with windows 7
Should have perform all IMAC (install, move , add and change )activities
Should have experience in working with windows 7
Additional Information
For more information, Please contact
Shubham
************
***************************
$40k-50k yearly est. Easy Apply 4h ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Oklahoma City, OK
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-41k yearly est. 29d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information technology/support technician job in Oklahoma City, OK
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$31k-51k yearly est. 45d ago
Technical Support Specialist
Job Listingsbankonit, LLC
Information technology/support technician job in Oklahoma City, OK
Summary/Objective
The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues.
Shift:
Thursday-Monday - 7am-4pm or 8am-5pm
Sunday-Thursday - 7am-4pm or 8am-5pm
Monday, Wednesday-Saturday - 7am-4pm or 8am-5pm
Priority Locations:
Tulsa, Oklahoma
Lenexa, Kansas
Other Locations: Oklahoma City, OK
Responsibilities
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment.
Act as the initial contact for all end-users that need technical support.
Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate.
Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed.
Follow defined procedures and policies to resolve recurring issues.
Escalate or involve senior technicians on more sensitive or complex end-user problems.
Perform related work as required.
Competencies
Technical Capacity.
Problem Solving/Analysis.
Communication Proficiency.
Team Player.
Work Independently.
Time Management.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs.
Travel
Infrequent travel is expected for this position.
Qualifications
Required Education and Experience
Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware.
Basic understanding of principles and theories of network systems and management.
Basic understanding of Internet technologies and products.
At least one year of technical work experience or equivalent education.
Preferred Education and Experience
Two or more years of technical work experience.
One or more relevant technical certifications (e.g., A+, Network+ and Security+).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$31k-51k yearly est. Auto-Apply 60d+ ago
IT Support Analyst
Principle Choice Solutions LLC
Information technology/support technician job in Oklahoma City, OK
Job DescriptionPRINCIPLE CHOICE SOLUTIONS IT Support Analyst The IT Support Analyst is responsible for providing escalated technical support and training to end users. The IT Support Analyst position is responsible for working within the ticketing system, quickly troubleshooting software/hardware issues, accurately documenting issues, resolutions, and collaborating with other technical resources to solve complex problems. Such troubleshooting may include software applications, hardware issues, or answering training questions via phone, email, remote access, and in person. Hardware Imaging is a core responsibility for this position.
ORGANIZATION
This position reports to the IT Support Manager.
ESSENTIAL FUNCTIONS
Supply and deploy technical solutions to business problems.
Excellent customer support to all users within the organization and documentation of each customer interaction with an attention to security.
Provide escalated and advanced hardware and software support to business users both locally and remote via phone, email, chat, and remote tools.
End user administration following internal IT processes and procedures.
Installation and configuration of workstations, printers, and other end user requests
Moderate to Advanced Support of Office 365 product suite, Intune Hardware management, Adobe suite, Communication software, Connectwise, Mobile device management, and Secure web gateway including any other current/future technology that may be considered as organization owned/managed.
Work closely with the IT Leadership to ensure proper issue tracking, documentation, and assignment of tasks is being completed accurately and on a daily basis.
Working with the team, collaborate, and improve documentation for end users through our external systems.
Additional security clearance/training may be required specific to this department.
Provide On-Call support as necessary.
All other duties as assigned.
KNOWLEDGE & EXPERIENCE
1-3 years' experience in providing outstanding customer service through hardware and software technical support in a professional office environment.
1-3 years' experience using a ticketing system.
Advanced hardware and software troubleshooting skills.
High knowledge and proficiency of Windows 10/11, Office 365 Product Suite, Adobe, and other SAAS applications. Azure Active Directory, Command prompts, and Microsoft PowerShell experience required. At least 1 year of regular use of AD Users and Groups in providing normal AD administration.
Attention to detail with a focus on identifying the root cause and possible independent resolution where applicable.
Strong communications skills with the focus on customer service.
High sense of urgency with excellent researching abilities.
CompTIA Network+, A+, Software+, or equivalent certification is required.
MACHINES & EQUIPMENT
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as a copier.
PHYSICAL REQUIREMENTS
Must be able to lift and carry up to 50 pounds. Must be able to talk, listen, and speak clearly on the telephone.
WORKING CONDITIONS
The incumbent works in an office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Periodic times working at the office site may be required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS' associate and customer data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Principle Choice Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, parental status, national origin, disability, genetic information, political affiliation, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit-based factors or characteristic protected by federal, state, or local laws.
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$31k-51k yearly est. 3d ago
IT Support Specialist I (Oklahoma City)
Epic Charter School 3.3
Information technology/support technician job in Oklahoma City, OK
Job Title: IT Support Specialist I
Department: Technology
Reports To: IT Service Desk Manager
Status: Full-Time, Non-Exempt
Compensation: $23.71 per hour (Estimated $49,500 annually)
Classification: Non-classified
Summary:
The IT Support Specialist I provides frontline technical assistance by diagnosing, repairing, and maintaining a variety of devices, including Chromebooks, iPads, PCs, Macs, and MiFi hotspots. This role is also responsible for setting up and configuring equipment, as well as resolving escalated support requests to ensure minimal disruption to users.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Device Management and Software Deployment:
Manually deploy software.
Utilize mass-deployment and imaging tools such as ManageEngine Endpoint Central, Windows Deployment Services, Google Workspace, Apple School Manager, and Jamf.
Technical Support and Troubleshooting:
Provide direct support and troubleshoot issues related to:
Chrome browser
Adobe Creative Suite
Microsoft 365 and Google Workspace productivity applications
Filtering via GoGuardian, Sophos, MDMs, and other systems
Windows 11
Zoom softphones and meetings
Receive and resolve support escalations from other Technology teams.
On-site Support:
Assist with occasional hands-on technical support for personnel at various sites across the state.
Other duties as assigned.
Supervisory Responsibilities:
No supervisory responsibilities
Education and/or Experience:
Associate's Degree or higher in a Technology-related field, or equivalent experience
1-3 years experience with desktop support in a helpdesk environment (IncidentIQ experience preferred)
Experience providing support for remote users / inquiries.
Qualifications:
Familiarity with State Testing in Oklahoma
Demonstrate excellent interpersonal skills, written skills, and organization.
Demonstrate excellent self-motivation and problem resolution skills.
Relationship-building and relationship management skills Excellent organization and time management skills
Ability to learn quickly, work independently and to be effective in a fast-paced, dynamic, entrepreneurial environment
Must possess a professional and friendly attitude and be able to quickly develop a rapport with stakeholders over the phone
Ability to learn and navigate new software quickly
Strong attention to detail, dependability, and follow-through
Ability to travel (mileage will be paid according to Epic policies and procedures)
Passionate commitment to the mission of school choice
Ability to maintain professional confidentiality and comply with FERPA guidelines
Language Skills:
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Zoom, Google applications, Microsoft Excel, Word, and PowerPoint.
Must have knowledge of web conferencing/meeting tools. Must have a high aptitude to learn new software as necessary for the business operations of the school.
Certificates, Licenses, Registrations:
Current driver's license and valid car insurance
Other Qualifications:
Must be able to pass a state-mandated background check after a conditional offer of employment is made
Must have favorable employment references
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and /or move up to 10-25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 50 pounds with assistance. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position reports to the Asset Office in Oklahoma City, but also must travel to various Epic offices and public meetings as needed. The noise level is quiet to moderately loud (when students are present.)
Epic Charter Schools is an Equal Opportunity Employer.
For reasonable accommodations of a disability during the hiring process, please email ******************************. Someone will call you to discuss further.
$49.5k yearly 60d+ ago
IT Security Administrator
M-D 4.3
Information technology/support technician job in Oklahoma City, OK
The IT Security Administrator is responsible for maintaining and enhancing the organization's cybersecurity posture through monitoring security systems, implementing security technologies, and developing policies and procedures. This role provides critical support for enterprise security infrastructure, identity and access management, and network security while ensuring compliance with industry standards and best practices. The IT Security Administrator collaborates with the IT team to protect company assets, data, and systems from security threats, supports end users, and maintains operational excellence.
Responsibilities
Create, maintain, and distribute security reports to identify vulnerabilities, track incidents, and measure security metrics
Implement and manage security technologies, including IDS, antivirus systems, firewalls, and other protective measures
Monitor security systems continuously to detect, analyze, and respond to potential threats and anomalies
Develop, maintain, and enforce security policies and procedures aligned with industry best practices and compliance requirements
Administer the Microsoft 365 environment, including OneDrive, Office applications, Exchange Online, and related services
Manage Azure Entra ID and implement Identity Access Management (IAM) practices to ensure appropriate user access and permissions
Configure and troubleshoot networking devices, including switches, routers, wireless access points, and controllers
Maintain and troubleshoot servers, storage systems, and datacenter infrastructure
Utilize remote access tools such as RDP and Endpoint Central for system administration and user support
Manage helpdesk tickets using the ITSM framework, ensuring proper categorization, assignment, resolution, and documentation
Document security activities, procedures, and configurations while providing training to end-users on security best practices
Investigate root causes of security incidents and IT issues, thinking critically beyond surface-level symptoms
Communicate effectively with various levels of management, peers, and end-users while maintaining professional standards
Provide outstanding customer service and technical support with a positive, solution-oriented attitude
Minimum Qualifications
3-5 years of experience creating and maintaining security reports
3-5 years of experience implementing security technologies
3-5 years of experience monitoring security systems such as IDS, antivirus, and firewalls
3-5 years of experience developing and maintaining security policies and procedures
1-3 years of experience managing Microsoft 365 (OneDrive, Office, Exchange Online, etc.)
1-3 years of experience with Azure Entra ID and Identity Access Management practices
1-3 years of experience troubleshooting and configuring networking devices (switches, routers, wireless access points & controllers)
1-3 years of experience configuring and troubleshooting servers, storage, and datacenter systems
1-3 years of experience utilizing remote access tools (e.g., RDP, Endpoint Central)
Experience utilizing the Information Technology Service Management (ITSM) framework
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Solid understanding of networking concepts, including DNS, DHCP, HTTP, SSL, and TCP/IP
Experience with Hyper-V virtualization (Preferred)
Well-organized, self-starting, and attentive to detail
Critical thinking ability to evaluate root causes beyond symptoms
Outstanding customer service, communication, and interpersonal skills with the ability to project a professional image and positive attitude
Effective time management skills with the ability to consistently organize and resolve helpdesk tickets for reliable tracking and mitigation of IT issues
Strong documentation skills with the ability to train end-users and communicate effectively with various levels of management and peers
Team player with a strong sense of accountability
Who is M-D?
At M-D Building Products, we're not just redefining industry standards - we're shaping the future of construction solutions. For over a century, our name has been synonymous with excellence in weatherstripping, floor and tile trims, perforated aluminum sheets, digital levels, and caulking solutions. What truly sets us apart is our people - they are the heartbeat of our success. We believe in the potential of every individual to make a meaningful impact. From the factory floor to the boardroom, we cultivate a culture rooted in integrity, innovation, and unwavering commitment. As a trusted leader in the construction industry, we are driven by a passion for continuous improvement and excellence.
Benefits:
M-D Building Products, Inc. offers a comprehensive benefits package designed to support the health and well-being of our employees. This includes Medical, Dental, and Vision coverage, access to an On-Site Clinic, and Voluntary Life Insurance options. Additionally, we offer a Lab Card Program, Group Term Life & AD&D, Flexible Spending Accounts (FSA) for both healthcare and dependent care, and Short-Term and Long-Term Disability coverage. Employees can also take advantage of our 401(K) plan with Company Match, Paid Time Off (PTO), Tuition Reimbursement, and Education & Development programs. We prioritize mental wellness through our Employee Assistance Program (EAP) and offer a range of Voluntary Benefits, including Accident, Critical Illness, and Hospital Indemnity Insurance.
At M-D Building Products, Inc., we are committed to providing equal employment opportunities for all employees and applicants. We strictly prohibit discrimination based on race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposition, or any other characteristic protected by law.
$52k-68k yearly est. 5d ago
Sr. Desktop Support Technician
Insight Global
Information technology/support technician job in Oklahoma City, OK
Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
· 2+ years desktop support experience
· Experience troubleshooting Tier 2/3 tickets such as: rights to networks, configuration issues, software installations, hardware repair, etc.
· Experience troubleshooting Mac OS and/or Windows OS
· Imaging/Deploying large volumes of equipment
· AV Troubleshooting experience
Experience maintaining knowledge-centered support (KCS) · Knowledge in Artificial Intelligence (AI)
· Computer Science Degree
· A+/Network+ Certification
· Experience supporting over 500+ applications
Understanding of scripting languages (e.g. PowerShell, JavaScript, HTML, CSS, XML, JSON)
$35k-52k yearly est. 60d+ ago
Tier 1 Helpdesk Technician
UIC Government Services and The Bowhead Family of Companies
Information technology/support technician job in Oklahoma City, OK
Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365. They will be required to answer questions or resolve computer problems for clients in person, via telephone or email. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts which consist of the following:
Day Shift: 8:00am - 4:30pm
Swing Shift: 11:30am - 8:00pm
Night Shift: 8:45pm - 5:15am
**Responsibilities**
Job duties will include but are not limited to:
+ Install separate LAN closet for Government NIPRNET and SIPRNet connection
+ Install required power and cooling to the LAN closet
+ Install and configure any hardware and connectivity needed for the Automated Call Distribution (ACD) system
+ Configure and install agent workstations with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts.
+ ACD Configuration- Configure cues, voicemail, call record, etc.- Test configuration- Configure automation- Connect ACD to facility's NIPRNet circuit
+ Establish VPN with CAC connectivity to support remote users
+ Support integration with ITSM system
**Qualifications**
+ A+ or Network+ Certificate highly preferred
+ Security+ Certification highly preferred
+ Two plus (2+) years professional, relevant experience.
+ Associate's Degree in Management Information Systems, Computer Science, or related field and two years of related experience. Degree may be substituted for experience on a year-to-year basis.
+ Ability to sit/stand for prolonged periods of time; confined to workstation.
+ Climbing, stooping, bending, kneeling, crouching or crawling.
+ Pulling or pushing.
+ Prolonged use of video display terminals.
+ Use of hands to finger, handle or feel; hands, arms, feet and legs. Sequentially or simultaneous with repetition.
+ Ability to identify and distinguish colors.
+ Irregular work hours.
+ Intense concentration with few opportunities for break.
+ Frequent travel from primary place of work.
+ Unpredictable deadlines or demands for work product.
+ Reach/relocate items above shoulder.
+ Working around machinery.
+ Exposure to extreme cold, humidity or hot temperatures; working outside.
+ Skills: critical thinking, active listening, complex problem solving, coordination & instruction, judgment & decision making, and monitoring.
+ Knowledge: computers & electronics, customer & personal service, telecommunications, administration & management, and engineering & technology.
+ Abilities: oral/written comprehension/expression, problem sensitivity, deductive & inductive reasoning, and information ordering.
Physical Demands:
+ Must be able to lift up to 25 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
\#LI-BG1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2025-24286_
**Category** _Information Technology_
**Location : Location** _US-OK-Oklahoma City_
**Clearance Level Must Be Able to Obtain** _Secret_
**Minimum Clearance Required** _Secret_
**Travel Requirement** _Less than 10%_
$31k-42k yearly est. 46d ago
IT Cybersecurity Intern (Rose State BAT Students Only)
Rose State College 3.7
Information technology/support technician job in Midwest City, OK
ROSE STATE ANNOUNCES A STUDENT CYBER-SECURITY INTERN OPPORTUNITY IN ASSOCIATION WITH ITS BACHELOR OF APPLIED TECHNOLOGY PROGRAM IT CYBERSECURITY INTERN (ROSE STATE BAT STUDENTS ONLY) The IT Cybersecurity Intern supports the College's cybersecurity initiatives by identifying, assessing, and reporting security vulnerabilities across Rose State College's IT infrastructure. This position provides a hands-on opportunity to learn critical cybersecurity practices aligned with the NICE Workforce Framework while working alongside experienced IT professionals. This position aligns with the Cybersecurity Internship Guidelines for CIT 4806 and supports the experiential learning objectives of Rose State College's cybersecurity curriculum. Monitor and assess vulnerability alerts. Perform risk-based vulnerability analysis, determine potential impact, and support mitigation efforts. Prepare clear, professional reports documenting technical findings, recommendations, and actions taken. Collaborate with cybersecurity personnel to plan, develop, and execute remediation strategies. Demonstrate commitment to continuous learning by engaging with current cybersecurity trends and best practices. Attend all scheduled work hours (160 hours total). Regular attendance is an essential function of this position. Perform other related duties as assigned. Responsible for delivering accurate, timely, and well-documented vulnerability assessments and maintaining confidentiality and data security protocols.
Minimum Qualifications:
Enrollment in Rose State College's Bachelor of Applied Technology in Cybersecurity program. Completion of CIT 4806 IT Internship Course prerequisites. Exposure to cybersecurity frameworks and tools through coursework. Basic knowledge of cybersecurity concepts and vulnerability management tools. Strong analytical and problem-solving skills. Clear written and verbal communication abilities. Familiarity with risk assessment and reporting practices. Moderate lifting up to 50 lbs. and moderate carrying up to 50 lbs. required. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending, and stooping. Ability to move freely on-campus.
Desired Qualifications:
Prior experience with enterprise security tools or cyber labs. CompTIA Security+, Network+, or A+ certification (not required)
An unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required.
All finalists may be subject to a background check and/or drug test.
Must be eligible to work in the United States.
Rose State College's Annual Security Report, including VAWA disclosures, is located at *********************************************************************
Rose State College is an Equal Opportunity Employer
In accordance with the Americans with Disabilities Act, reasonable accommodations in
the application process will be provided upon written request.
6420 SE 15th STREET ~ MIDWEST CITY, OK ~ 73110-2799
$31k-36k yearly est. 60d+ ago
Tier II Help Desk Technician
Omniscius Consulting
Information technology/support technician job in Midwest City, OK
Job Description
This role supports an enterprise IT infrastructure planning and management system used for processing IT requirements, infrastructure funding requests, portfolio management, cable plant documentation, and geospatial-layer data. The position provides Tier II technical support, troubleshooting, documentation, testing, and collaboration with software engineering teams to ensure system stability and user satisfaction. The system operates on an Oracle and Microsoft .NET Framework (4.8) architecture.
The Tier II Help Desk Technician serves as the escalation point for user inquiries, technical issues, and defect identification. Responsibilities include system sustainment, issue triage, work order creation, software testing, and coordination with Tier I and engineering teams.
Primary Responsibilities
Respond to and resolve Tier II support inquiries promptly and professionally.
Create and manage customer work orders within the enterprise web application.
Provide advanced technical assistance via phone, email, and collaboration tools.
Coordinate with Tier I support and software engineering teams to identify issues and escalate defects.
Prioritize and respond immediately to high-priority or VIP support requests.
Build and maintain positive working relationships with end users to understand support needs.
Diagnose, research, and resolve complex software and hardware issues.
Perform end-user testing of software releases/builds and log defects in Azure DevOps (ADO).
Document, track, and monitor issues to ensure timely and accurate resolution.
Collaborate with Help Desk leadership to meet support metrics and customer requirements.
Provide guidance and mentorship to Tier I help desk personnel.
Identify and communicate potential risks affecting users or the software environment.
Maintain current knowledge of emerging IT tools, technologies, and support practices.
Required Skills & Qualifications
Demonstrated exceptional customer service capabilities.
Strong commitment to high-quality user support.
Excellent verbal and written communication skills across phone, email, and chat channels.
Broad understanding of IT networks, systems technologies, troubleshooting methodologies, and support processes.
Proven ability to diagnose and resolve complex technical issues.
Preferred Qualifications
Bachelor's degree in computer science or equivalent combination of education and experience.
3+ years Help Desk or technical support experience.
3+ years customer service experience, preferably in a call center or enterprise environment.
3+ years' experience in the IT field.
2+ years' experience performing user software testing.
Active DoD Secret Clearance
Proficiency with:
Azure DevOps (ADO)
Ticketing/support systems
VPN technologies
Microsoft 365 Suite
Windows 11
Microsoft Teams
Laptop provisioning/support tools
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$31k-51k yearly est. 16d ago
IT Governance Administrator
Midfirst Bank 4.8
Information technology/support technician job in Oklahoma City, OK
The IT Governance Administrator is responsible for working with IT functional managers to ensure robust operational governance and control structures are implemented and maintained. This position manages audits and exams, striving for successful outcomes. Key responsibilities include overseeing the administration of IT policies, programs, and procedures, serving as a project manager on significant initiatives, acting as a backup system administrator, and creating comprehensive reports to facilitate effective communication across the organization.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Facilitate audit and exam processes by gathering requested information, facilitating responses to questions during audits/exams, keeping management abreast of any potential findings/issues, driving audits/exams for a successful result, tracking open findings/issues, and ensuring timely completion of audit/exam commitments.
Adhere to the governance structure for operational activities by coordinating Committee oversight, ensuring issues get brought to the right Committees and minutes are maintained, ensuring consistency among all Committees, and ensuring Committees are in place as new strategies are established.
Oversee the administrative process of creating, reviewing, approving and publishing technology and security policies, programs, and procedures.
Preparing and developing presentation materials, including writing, editing, verifying and formatting information, and ensuring that report material is accurate, timely and well written.
Design and develop analytical reports including data visualization and infographics.
Manage various significant on-going projects; work with a team of internal and external partners and stakeholders to ensure project plans are developed and executed appropriately.
Work closely with a range of MidFirst support services such as Legal, Audit, Regulatory Relations, Compliance, Third Party Vendor Management, and Enterprise Risk Management to ensure the business unit is fulfilling its on-going administrative, legal, compliance, and regulatory requirements.
Coordinate business risk assessments, work with the Enterprise Risk Department to document status of top risk areas for the business, and coordinate creation of annual status reports to the Board.
Participate in department meetings to discuss organizational objectives and gather information.
Perform miscellaneous job-related duties as assigned.
INTERFACE WITH:
Chief Information Officer
Chief Information Security Officer
Chief Operating Officer
Enterprise Risk Management
Compliance
Legal
Internal and External Auditors
Regulators
Third-Party Vendors
Business Unit Management and Staff
SKILLS:
Strong organizational skills, with impeccable attention to detail
Professional verbal and written communication skills required
Knowledge of IT operations and control mechanisms
Advanced prioritization skills, with ability to meet tight deadlines having conflicting priorities
Strong analytical and problem-solving skills
Ability to challenge the business to help identify risks, deficiencies and control gaps
Strong negotiation and influencing skills
Ability to manage change and cope with complex and ambiguous situations
Takes ownership and eager to learn
Professional written and verbal communication
Can produce infographics or other graphic designs for communicating complex data, processes and ideas
DESIRED QUALIFICATIONS:
1-5 years related work experience in IT or operational governance such as internal/external audit, compliance, risk management, knowledge management or quality control
Bachelors degree
Business process mapping and project management experience
Creative information management and design skills
Financial Services industry experience helpful
$85k-109k yearly est. 38d ago
IT Systems Administrator
Xpress Wellness and Integrity
Information technology/support technician job in Oklahoma City, OK
Full-time Description
Xpress Wellness is seeking a Systems Administrator that will serve as a senior technical resource responsible for advanced troubleshooting, system administration, and IT infrastructure management. This role provides Level 3 support, resolves escalated issues, and mentors junior team members to ensure efficient operations. Key duties include performing root-cause analysis, implementing permanent solutions, managing servers and applications, overseeing system upgrades, and supporting change management processes. The position also leads IT projects, maintains documentation, and ensures optimal system performance and uptime.
Key Responsibilities
Resolve escalated issues from Level 1 and Level 2 teams.
Take Level 2 and Level 3 support calls as needed.
Mentor Level 1 and Level 2 teams.
Perform root-cause analysis and implement permanent fixes.
Act as the escalation point for high-impact or unresolved issues, ensuring timely resolution and communication.
Install, configure, and maintain servers, operating systems, and other IT applications.
Perform regular system upgrades and patch management.
Manage IT projects related to new systems and upgrades.
Create and manage user accounts, permissions, and group policies.
Support onboarding/offboarding processes, including device provisioning.
Monitor system performance and health.
Diagnose and resolve hardware, software, and connectivity issues.
Maintain uptime and optimize system performance.
Support change management processes and ensure communication of IT changes to end users.
Provide on-call Level 3 support for Level 1 team: every 5 weeks.
Maintain internal documentation for configurations and processes.
Maintain and improve documentation, knowledge base articles, and user guides.
Requirements
Required Qualifications
Bachelor degree in Information Technology, or related field (or equivalent experience).
10+ years of experience in system administration and Level 3 IT support.
Must possess proficient skills in the following areas:
Windows OS
PowerShell scripting
Active Directory
DNS
DHCP
Azure (Virtual Machines, Networking, Resource Groups, Subscriptions, Key Vaults, Storage Accounts
Defender
Intune
Entra ID
System Management tools
Excellent communication, leadership, and customer service skills.
Ability to manage competing priorities in a fast-paced environment.
Preferred Qualifications
Experience in healthcare IT environments.
Familiarity with compliance standards such as HIPAA, HITRUST, PCI
$53k-73k yearly est. 60d+ ago
IT Administrator
Wichita Tribal Enterprise
Information technology/support technician job in Oklahoma City, OK
Job Description
Quivera Enterprises, LLC is seeking an experienced Information Technology Administrator responsible for the development, oversight, and administration of the organization's IT systems, including End User Support Services, cybersecurity implementation, and infrastructure management. Working under the supervision of the COO, this position ensures the seamless operation, maintenance, and security of all IT resources. The ideal candidate will have a leadership mindset combined with a hands-on approach to implementing technological solutions, ensuring that all systems meet current industry standards and government contracting requirements.
DUTIES AND RESPONSIBILITIES
Lead and oversee the development, implementation, operation, monitoring, and evaluation of the organization's IT systems and infrastructure.
Provide hands-on support for systems administration, including managing Windows Server OS, VMWare vSphere, Windows Workstation OS, and third-party desktop software.
Maintain technology operations, including network and telecommunications management, system and data security, backup and recovery plans, and ticketing system administration.
Evaluate and ensure compliance with federal technology requirements, including CMMC, NIST, and FISMA standards.
Implement and maintain SharePoint repository organization and database systems, ensuring data integrity and accessibility.
Administer and support Microsoft 365, Active Directory, VoIP systems, and Unified Communications platforms.
Implement a best-in-class ticketing system for technological support, ensuring timely and accurate resolution of user requests.
Support end users with logon, printing, network access, and application troubleshooting; proficient in remote management software.
Perform daily system integrity monitoring of hardware, server, and cloud resources; oversee backup and snapshot operations.
Install, configure, and maintain servers, SAN, and networking equipment (routers, switches, firewalls).
Develop protocols for hardware and software purchases, ensuring compliance with contract requirements.
Collaborate with administrative staff and project managers to support instructional and contract technology initiatives.
Plan for and lead IT-related staff training, ensuring that all levels of the organization have the necessary technical competencies.
Oversee the administration of Office 365, including troubleshooting and system management.
IT Administrator will manage, secure, and optimize the technology infrastructure within the constraints and regulatory requirements of a government contracting environment.
Perform other duties as assigned.
Additional Responsibilities:
Maintain and administer Cisco and HP DL network technologies.
Administer Google Management Console to support a 1:1 Chromebook initiative (if applicable).
Support and maintain hybrid cloud environments (Azure / AWS).
Lead cybersecurity initiatives, ensuring that best practices for antivirus, antispam, and patch management are in place.
Lead continuous improvement initiatives to enhance the efficiency and performance of the IT infrastructure.
REQUIRED SKILLS AND ABILITIES
5+ years of experience in systems administration and management, including VMWare virtualization and Windows Server technologies.
Proven experience with Windows Server (2012 R2/2016) administration and Cisco/HP networking.
Extensive knowledge of Active Directory and group policy management.
Experience in hybrid cloud management (Azure/AWS).
Hands-on experience managing enterprise-level network equipment, including routers, switches, and firewalls.
Knowledge of government contracting technology systems and cybersecurity governance (CMMC, NIST, FISMA, FedRAMP).
Strong project management skills, with demonstrated ability to plan, organize, and manage IT projects.
Certifications: Security+, Network+, MCP/MCSA/MCSE or equivalent certifications.
Excellent communication, problem-solving, and critical-thinking skills.
EDUCATION AND EXPERIENCE
A Bachelor's degree in Information Technology (IT), Computer Science, Information Systems, Cybersecurity, or a related field is preferred.
Relevant Certifications (Highly Preferred and may be required to obtain within certain timeframe)
CompTIA Security+ (often required for government-related work due to its focus on security basics)
CompTIA Network+
Microsoft Certified: Azure Administrator Associate
Cisco Certified Network Associate (CCNA)
Certified Information Systems Security Professional (CISSP)
IT Infrastructure Library (ITIL) certification (helpful for understanding IT service management)
CSM, SAFe, AWS, Google Cloud
Experience with Government IT Systems: Familiarity with specific federal systems, network configurations, and security protocols used in government environments is beneficial.
Knowledge of GSuite for Education and Google Management Console.
Experience with implementing and managing ticketing systems and continuous improvement methodologies.
Security Clearance Requirements
For government contracting roles, an IT Administrator may need to obtain a security clearance (e.g., Public Trust, Secret, or Top Secret), depending on the sensitivity of the data and systems they will manage.
Clearance requirements will usually necessitate U.S. citizenship and a background check.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Sedentary, sitting, walking, occasional lifting from the floor, bending, and visiting the job site for inspections, on-site meetings, etc. Frequent near vision uses for reading and computer use. Frequent stressful conditions. The noise level in the work environment is usually moderate. You must be physically able to operate a variety of office equipment. Physical demand requirements are at levels of those for sedentary work.
PHYSICAL DEMANDS
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Physical demand requirements are at levels of those for sedentary work. Quivera Enterprises, LLC, is committed to providing innovative, industry-leading IT services that enhance organizational efficiency and security. We are looking for a proactive individual with the technical expertise and leadership skills to elevate our IT operations.
SPECIAL REQUIREMENTS
Prefer US Citizenship and ability to obtain a government security clearance (up to Top Secret) required. Subject to a background check and drug screening. Must sign a Confidentiality Agreement and abide by confidentiality regarding program and personnel matters.
$53k-73k yearly est. 21d ago
IT Intern
AFA American Fidelity Assurance Company
Information technology/support technician job in Oklahoma City, OK
Perform various duties to support technical functions of specific department supported. This could include, but is not necessarily limited to: software programming, software testing, process analysis, requirements, report writing, data analysis, data scrubbing, predictive modeling, troubleshooting, and resolving technical problems, documentation and system administration
Prepare and deliver reports and presentations to various groups of various sizes to communicate findings and / or recommendations
Work collaboratively with their manager, department members, and other interns
Skills
Graduating December 2026 or after.
Must be available to intern January 2026 for up to a year.
Strong collaboration and teamwork skills
Problem solving skills
Strong communication skills (verbal and written)
Competent business etiquette and business ethics
Strong experience with MS Productivity Suite (Word, Excel, PowerPoint, etc.)
Ability to learn and adapt quickly, especially technology
Ability to analyze and document both business and technical processes
Basic business and financial acumen
Critical thinking skills
Knowledge of PC hardware and software
Strong work ethic
$25k-37k yearly est. Auto-Apply 59d ago
Tech Support Specialist
Oklahoma Baptist University 3.5
Information technology/support technician job in Shawnee, OK
For a description, see file at: ************ okbu. edu/hr/job-forms/tech-support-specialist.
pdf
$31k-42k yearly est. 60d+ ago
IT Security Administrator
M-D Building Products Inc. 4.0
Information technology/support technician job in Oklahoma City, OK
The IT Security Administrator is responsible for maintaining and enhancing the organization's cybersecurity posture through monitoring security systems, implementing security technologies, and developing policies and procedures. This role provides critical support for enterprise security infrastructure, identity and access management, and network security while ensuring compliance with industry standards and best practices. The IT Security Administrator collaborates with the IT team to protect company assets, data, and systems from security threats, supports end users, and maintains operational excellence.
Responsibilities
* Create, maintain, and distribute security reports to identify vulnerabilities, track incidents, and measure security metrics
* Implement and manage security technologies, including IDS, antivirus systems, firewalls, and other protective measures
* Monitor security systems continuously to detect, analyze, and respond to potential threats and anomalies
* Develop, maintain, and enforce security policies and procedures aligned with industry best practices and compliance requirements
* Administer the Microsoft 365 environment, including OneDrive, Office applications, Exchange Online, and related services
* Manage Azure Entra ID and implement Identity Access Management (IAM) practices to ensure appropriate user access and permissions
* Configure and troubleshoot networking devices, including switches, routers, wireless access points, and controllers
* Maintain and troubleshoot servers, storage systems, and datacenter infrastructure
* Utilize remote access tools such as RDP and Endpoint Central for system administration and user support
* Manage helpdesk tickets using the ITSM framework, ensuring proper categorization, assignment, resolution, and documentation
* Document security activities, procedures, and configurations while providing training to end-users on security best practices
* Investigate root causes of security incidents and IT issues, thinking critically beyond surface-level symptoms
* Communicate effectively with various levels of management, peers, and end-users while maintaining professional standards
* Provide outstanding customer service and technical support with a positive, solution-oriented attitude
Minimum Qualifications
* 3-5 years of experience creating and maintaining security reports
* 3-5 years of experience implementing security technologies
* 3-5 years of experience monitoring security systems such as IDS, antivirus, and firewalls
* 3-5 years of experience developing and maintaining security policies and procedures
* 1-3 years of experience managing Microsoft 365 (OneDrive, Office, Exchange Online, etc.)
* 1-3 years of experience with Azure Entra ID and Identity Access Management practices
* 1-3 years of experience troubleshooting and configuring networking devices (switches, routers, wireless access points & controllers)
* 1-3 years of experience configuring and troubleshooting servers, storage, and datacenter systems
* 1-3 years of experience utilizing remote access tools (e.g., RDP, Endpoint Central)
* Experience utilizing the Information Technology Service Management (ITSM) framework
* Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
* Solid understanding of networking concepts, including DNS, DHCP, HTTP, SSL, and TCP/IP
* Experience with Hyper-V virtualization (Preferred)
* Well-organized, self-starting, and attentive to detail
* Critical thinking ability to evaluate root causes beyond symptoms
* Outstanding customer service, communication, and interpersonal skills with the ability to project a professional image and positive attitude
* Effective time management skills with the ability to consistently organize and resolve helpdesk tickets for reliable tracking and mitigation of IT issues
* Strong documentation skills with the ability to train end-users and communicate effectively with various levels of management and peers
* Team player with a strong sense of accountability
Who is M-D?
At M-D Building Products, we're not just redefining industry standards - we're shaping the future of construction solutions. For over a century, our name has been synonymous with excellence in weatherstripping, floor and tile trims, perforated aluminum sheets, digital levels, and caulking solutions. What truly sets us apart is our people - they are the heartbeat of our success. We believe in the potential of every individual to make a meaningful impact. From the factory floor to the boardroom, we cultivate a culture rooted in integrity, innovation, and unwavering commitment. As a trusted leader in the construction industry, we are driven by a passion for continuous improvement and excellence.
Benefits:
M-D Building Products, Inc. offers a comprehensive benefits package designed to support the health and well-being of our employees. This includes Medical, Dental, and Vision coverage, access to an On-Site Clinic, and Voluntary Life Insurance options. Additionally, we offer a Lab Card Program, Group Term Life & AD&D, Flexible Spending Accounts (FSA) for both healthcare and dependent care, and Short-Term and Long-Term Disability coverage. Employees can also take advantage of our 401(K) plan with Company Match, Paid Time Off (PTO), Tuition Reimbursement, and Education & Development programs. We prioritize mental wellness through our Employee Assistance Program (EAP) and offer a range of Voluntary Benefits, including Accident, Critical Illness, and Hospital Indemnity Insurance.
At M-D Building Products, Inc., we are committed to providing equal employment opportunities for all employees and applicants. We strictly prohibit discrimination based on race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposition, or any other characteristic protected by law.
$56k-68k yearly est. 6d ago
DESKTOP SUPPORT
Artech Information System 4.8
Information technology/support technician job in Oklahoma City, OK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Desktop Support Representative Onsite Support
Location:Oklahoma City, OK
Duration: 1+ years
Job Description:
Qualifications
SHARE YOUR RESPONSE ASAP
Additional Information
For more information, Please contact
Shubham
************
$40k-50k yearly est. 4h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Oklahoma City, OK
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$45k-62k yearly est. 29d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Oklahoma City, OK?
The average information technology/support technician in Oklahoma City, OK earns between $26,000 and $61,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Oklahoma City, OK
$40,000
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