Information technology/support technician jobs in Palm Coast, FL - 83 jobs
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IT Service Desk Technician
Amphenol 4.5
Information technology/support technician job in Saint Augustine, FL
The IT Service Desk Technician I is the first point of contact for customers seeking technical assistance. Whether over the phone or via email, they provide essential support to end-users, ensuring their satisfaction and efficient technology operation. This role involves diagnosing and resolving basic to moderate technical issues, maintaining accurate records, and collaborating with internal teams to improve procedures.
ESSENTIAL JOB FUNCTIONS
Receive, prioritize, and respond to Service Desk requests by established service-level agreements (SLAs).
Manage user and device event tracking through the global ticketing system.
Resolves issues with computer hardware, software, mobile devices, printers, and other technology tools via phone or email.
Perform remote troubleshooting using diagnostic techniques and relevant questions.
Walk customers through problem-solving processes.
Direct unresolved issues to the next level of support personnel.
Identify and suggest possible improvements to procedures.
May assist with software or device installations, user profile setups, or password resets.
Maintains records and tracks incidents and requests in the Service-now ticketing tool.
Participate in creating and maintaining enterprise operations documents (e.g., policies, standards, procedures, and guidelines).
Provide periodic assistance to internal and external auditors.
Ensure risks associated with changes to critical assets are considered and adequately mitigated before implementation (i.e., change control).
*Other duties as required in support of the department and the company*
SUPERVISOR RESPONSIBILITIES
The responsibilities of this role do not include supervising other employees.
QUALIFICATIONS
To succeed in this job, an individual must satisfactorily perform each essential job function. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and EXPERIENCE
A bachelor's degree in computer science, information systems, or a related field or equivalent work experience is preferred.
3+ years of IT help desk technician experience.
Experience with Windows, MS Office, and Microsoft Projects is required.
ERP/MRP software such as SAP is required.
CERTIFICATES, LICENSES, REGISTRATIONS
A+ Certification and ITIL Foundations Certification required.
LANGUAGE REQUIREMENTS
Excellent verbal and written communication skills in English.
Ability to read and understand verbal and written instructions.
Conversational in any other language preferred.
MATHEMATICAL SKILLS
Basic arithmetic: add, subtract, multiply, and divide whole numbers, fractions, decimals, and percentages.
JOB SKILLS
Tech-savvy with working knowledge of office automation products, databases, and remote-control tools.
Good understanding of computer systems, mobile devices, and other tech products.
Ability to diagnose and resolve fundamental technical issues.
Customer-oriented, positive attitude, and cool-tempered.
Ensuring timely response and maintaining quality standards.
Reliable and flexible, willing to work added hours on short notice to complete orders and special projects and meet customer demands.
PHYSICAL DEMANDS
As part of their job duties, the employee must be able to sit, stand, and walk throughout the day while frequently using their hands to handle objects and communicate verbally. Additionally, they may need to reach, stretch, push, pull, crouch, stoop, and occasionally lift objects weighing up to fifty (50) pounds. This role requires specific vision abilities, including close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. According to ADA regulations, reasonable accommodation will be provided to ensure that individuals with disabilities can perform the job's essential functions.
WORK ENVIRONMENT
This is an air-conditioned work environment where employees have desks or cubicles and work in a fixed location. The physical environment is usually comfortable, well-lit, and equipped with the necessary facilities and hardware. The company culture is a culture of teamwork, communication, continuous improvement, business casual, strategic, and goal-oriented. The working conditions are stable, predictable, and secure.
ENVIRONMENTAL POLICY
Carlisle Interconnect Technologies is fully committed to minimizing the environmental impact of its operations, activities, and products. To achieve this, we adhere to all applicable environmental regulations and laws, prevent pollution, and continuously improve our environmental performance in all our global operations. This is possible through an Environmental Management System that provides a framework for setting and reviewing our environmental objectives and targets. We aim to identify and reduce any negative environmental impact our business activities may have.
PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS
ASTM F-2412-2005, ANSI Z41-1999, or ANSI Z41-1991 rated safety toe shoes in specific areas.
Clear ANSI Z87.1 safety-rated glasses in specific areas.
Hearing protection in specific locations.
Ability to compile with JSA in specific areas.
EXPORT COMPLIANCE DISCLAIMER
This position includes access or potential access to ITAR and EAR (Export Administration Regulations) technical data. Therefore, candidates must qualify as US Persons, defined as US Citizens or Permanent Residents (Green Card Holders).
$66k-87k yearly est. 9d ago
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Seasonal IT Equipment Coordinator, Ops Tech Solutions
Amazon 4.7
Information technology/support technician job in Daytona Beach, FL
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun.
Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center (FC). FCs throughout the U.S. handle millions of items from tens of thousands of vendors and ship them across the globe each day. The successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.
Key job responsibilities
Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.
This is a Seasonal Tier 1 position. Based on business need, Amazon.com reserves the right to modify shift times or rotate employees between existing shifts at any time in the company's sole discretion.
Basic Qualifications
- - Knowledge of networking fundamentals
- - Experience managing inventory in warehousing, retail or distribution setting
- - Experience with computer hardware troubleshooting and repair
- - Experience using computers and Microsoft Office tools such as Outlook, Word, Excel and PowerPoint
- - High School diploma or equivalent
- - Can walk on job sites in uneven terrain
- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- - Authorization to work in the U.S. without sponsorship
Preferred Qualifications
- - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- - Experience in technical support, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- - Can manage a high volume of requests and competing deadlines
- - - Excellent written and verbal communication skills
- - - Ability to prioritize work based on department and production objectives Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $18.50/hr in our lowest geographic market up to $24/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $18.50/hr in our lowest geographic market up to $24/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$18.5-24 hourly 60d+ ago
CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082
State of Florida 4.3
Information technology/support technician job in Palm Coast, FL
Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082 Pay Plan: Career Service 60002082 Salary: Current Employees will be compensated in accordance with DCF salary policy.
Total Compensation Estimator Tool
Department of Children and Families
Child Protective Field Support Analyst - Anticipated Vacancy
Circuit 7
Internal Agency Only
Current Employees will be compensated in accordance with DCF salary policy.
The primary focus of the Field Support Analyst will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed.
The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the FSA will request and review any records pertinent to the assessment of the family.
The FSA will be co-located with Investigative staff to support Child Protective Investigators, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities.
DUTIES AND RESPONSIBLITIES:
The CPI Field Support Analyst will coordinate in collaboration with the CPI Supervisor to ensure the following is being effectively completed in support of CPI investigative staff:
* Provides support and assistance in coordinating referrals, appointments, record retrieval etc.
* Pre-Commencement consultations and review of prior FSFN and Law Enforcement records.
* Record Requests including but not limited to: school records, Law Enforcement reports, medical records, prior provider records and/or assessments etc.
* Surgical Review of the records that are retrieved to assist in assessment and decision making for each case assigned to the Units they are assigned to.
* In-Depth interpretation of the records to ensure an assessment is made in conjunction with Florida's current practice models.
* High Risk cases will be flagged and tracked by this position, and the seamless investigative activities will be ensured.
* Consults with the CPIs, and ensures written referrals are completed for the identified services and/or supports requested by the CPI or CPIS
* Coordinates OTI/OTI transfer requests.
* Coordinates Subject Matter Experts to assist CPI in decision making
KNOWLEDGE, SKILLS, AND ABILITIES:
The ideal candidate for this position would be knowledgeable in Florida's Child Welfare system, demonstrate the ability to critically think through a variety of situations, and possess the ability to provide feedback to staff in a strength-based way. The candidate should be highly organized, can multi-task, will assist in coordination and follow up on multiple activities. The candidate must have the ability to create and enhance relationships with partners and stakeholders to ensure open communication and collaboration in various settings and situations. The selected candidate should also be well versed in a variety of programs such as FSFN, CCWIS, MS Suite, Word and Excel to ensure that data is collected and analyzed on a consistent basis.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$29k-39k yearly est. 9d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology/support technician job in Deltona, FL
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$49k-67k yearly est. 20d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Saint Augustine, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 13d ago
IT Specialist
Precision Imaging Centers
Information technology/support technician job in Fleming Island, FL
Full-time Description
IT Specialist
Experience: 3+ years in IT
Skills Required:
FortiGate: Proficiency in configuring and managing FortiGate firewalls.
Arista: Familiarity with Arista network switches and routing protocols.
VMware: Experience in virtualization using VMware technologies.
MS Server and Windows Operating systems.
MS Active Directory, DNS, IIS.
Responsibilities:
Maintain and troubleshoot network infrastructure, including firewalls, switches, and routers.
Manage and optimize virtualization environments using VMware.
Collaborate with other IT staff to ensure smooth operations and security.
Provide technical support to end-users and resolve IT-related issues.
Monitor system performance and implement necessary upgrades.
Assist in disaster recovery planning and execution.
Stay updated with industry trends and recommend improvements.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field a plus.
Relevant certifications (e.g., Fortinet NSE, VMware VCP, Arista ACE) are a plus.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
Demonstrated skills in a fast-paced IT environment.
Healthcare experience a plus
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Retirement savings plan.
Professional development opportunities.
Friendly and collaborative work environment.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field a plus.
Relevant certifications (e.g., Fortinet NSE, VMware VCP, Arista ACE) are a plus.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
Demonstrated skills in a fast-paced IT environment.
Healthcare experience a plus
Salary Description 75000
$59k-87k yearly est. 31d ago
IT SUPPORT ANALYST I (Ocala, FL - Onsite Position)
Radiology Associates of Ocala 4.5
Information technology/support technician job in Daytona Beach, FL
Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services
About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you.
Position Summary
The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience.
Key Responsibilities
Install, configure, and upgrade operating systems and business software
Set up and support computer hardware, monitors, network equipment, and peripherals
Troubleshoot and resolve hardware, software, email, network, and peripheral issues
Support users via centralized help desk and provide clear technical guidance
Document equipment repairs, installations, and removals
Train users on common business applications (e.g., Microsoft Office Suite)
Contribute to system planning, hardware/software recommendations, and procedures
Stay up to date on technology trends and make proactive suggestions
Maintain user confidentiality and adhere to company protocols
Qualifications
High school diploma or GED required
2+ years of experience in IT support or related field (or equivalent education and experience)
Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed
Valid Florida Class E driver's license and clean driving record
Strong understanding of computer hardware, networks, and business software
Experience supporting users in a professional IT environment
Excellent troubleshooting skills and ability to explain complex issues clearly
Strong organization, time management, and communication skills
Ability to work independently and manage overnight responsibilities effectively
Preferred Skills
Knowledge of server and network infrastructure
Experience with financial or healthcare IT systems
Familiarity with modern communication tools and ticketing systems
Why Join Us?
At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration.
Employee Benefits
15 days Paid Time Off (PTO)
8 Paid Holidays
Medical, Dental & Vision Insurance
Paid Life and AD&D Insurance
Employee Assistance Program (EAP)
Employee Recognition Programs
Corporate Discounts
401(k) Program
Employee Referral Bonus Program
Equal Opportunity Employment
Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.
$46k-56k yearly est. Auto-Apply 60d+ ago
Desktop Support Technician
Flagler Schools 3.5
Information technology/support technician job in Saint Augustine, FL
Responsible for configuring, installing, maintaining, and troubleshooting Windows and Macintosh computers, printers, and audio-video equipment such as projectors and sound systems. MINIMUM QUALIFICATIONS: Minimum five years experience working with personal computer hardware and software
CHARACTERISTICS PREFERRED:
Strong working knowledge of personal computer hardware, operating systems, and software
Strong working knowledge of desktop and departmental printers
Working knowledge of networks and network configurations
Working knowledge of projectors
Strong interpersonal skills
Ability to work without close supervision and make proper independent decisions
Detail and multi-task-oriented
The position involves a high degree of exposure, working sometimes with trustees, executive management, and dignitaries to deliver computer and audiovisual services; the ability to maintain confidentiality and exhibit good judgment is imperative to the success of this position
PREFERRED QUALIFICATIONS: One or more of the following:
A+ Certification
Certified Technology Specialist (CTS)
Network+ Certification
Microsoft Certified Professional (MCP)
Apple Certified Support Professional (ACSP)
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Ability to maneuver around the College campus quickly; sometimes requires a considerable amount of walking
Ability to lift and maneuver large equipment (50 - 75 pounds)
ESSENTIAL FUNCTIONS:
Configuration and installation of new computers, printers, and projectors.
Installation and maintenance of software on PCs and Macs.
User support as needed. This may include remote support or computer-related support at the users' desks.
Configuration, maintenance, and troubleshooting of various local and wide-area network areas as assigned.
Assisting the System Administrator or Director of Infrastructure Services on technology and related issues.
Specific administrative tasks, such as equipment and software inventories.
Maintenance and troubleshooting of local and departmental printers.
Configuration, maintenance, and troubleshooting Voice over IP (VoIP) desk phones.
ADDITIONAL RESPONSIBILITIES:
Performs such professional duties as may be assigned by the Director of Infrastructure Services.
$36k-47k yearly est. Auto-Apply 5d ago
IT Support Analyst
Palmer College of Chiropractic 4.2
Information technology/support technician job in Port Orange, FL
The Helpdesk Analyst is a member of the College Technical support team. This position is responsible for resolving computer hardware and software services issues as well as managing classroom audio-visual (AV) equipment for the College. Additionally, this position is responsible for providing expertise, training, coordination and support of all academic technologies including, but not limited to, student and faculty laptop computers, student and faculty software and College AV equipment.
ORGANIZATIONAL RELATIONSHIPS
Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and college personnel as necessary.
SPECIFIC DUTIES AND RESPONSIBILITIES
Maintain, analyze and repair hardware and software systems.
Responsible for daily help desk functions, addressing all incoming support requests via email, phone, remote access and in person trainings.
Troubleshoot and problem solve key issues and escalate complex issues only when no resolution is identified.
Set up and configure new systems, new applications and assist in the management of all the College's current application upgrades.
Coordinates activities in support of user training and assistance requests for all programs.
Trains users in learning new College provided applications and assists in problem-solving for applications issues.
Maintains records, logs and reports of assistance.
Maintains network and PC preventive maintenance logging efforts to ensure network and data integrity.
Tests new software applications and recommends purchases where required.
Update the Knowledge Base with solutions as appropriate.
Perform other duties as assigned.
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to receive, express and determine accuracy of detailed information that is transmitted visually and verbally;
Ability to perform multiple assigned duties with time pressures and frequent interruptions;
Ability to communicate effectively in writing and orally to read, receive, express and determine accuracy of detailed information;
Ability to work independently and autonomously and concentrate for extended periods of time;
Ability to extensively, frequently and competently use computers, related application software programs, other necessary IT equipment and general office equipment, using the computer screen to read pertinent information on the screen while also adjusting to distance and depth perception;
Ability to analyze and resolve difficult problems; and
Ability to work various hours, including weekends and evenings as job requires.
EDUCATION AND EXPERIENCE
Associates degree in Computer Science, Microcomputer Applications or related field; Minimum of 2 years of providing technical support in a helpdesk or desktop support environment, or an equivalent combination of experience.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
Perform sedentary to light work in a ventilated, lighted and temperaturecontrolled office setting.
Frequent need to stand, stoop, walk, sit, lift light objects (up to 25 pounds) and perform other similar actions during the workday.
Repetitive movement of hands and fingers, typing and/or writing.
Lift and carry a minimum of 25 pounds.
Palmer College provides a generous array of benefits for full-time employees, including but not limited to:
Paid Time Off annually - 10 vacation days; 12 sick days; *16 holidays
Health Benefits - Health, Vision, Dental insurance, flex spending, Health Savings Account
Retirement - Invest 4% and earn up to 12% after 1 year and immediate vesting
Free Chiropractic care for employees and their dependents
Health/Wellness Plans offered to you and your spouse
Variety of Voluntary Insurance plans available
$44k-52k yearly est. 9d ago
IT Procurement Administrator
Halifax Health 4.2
Information technology/support technician job in Daytona Beach, FL
Day (United States of America) IT Procurement Administrator The IT Procurement Administrator administers the sourcing and purchasing of IT hardware and software within the organization. Oversees daily activities associated with IT procurement, including requests for proposals, cost and price analysis, procurement audits, and other contract administration activities.
* Bachelor's degree in computer related field or equivalent combination of certification and experience is required.
* Demonstrated ability of creative problem solving, and the ability to research issues thoroughly and following basic troubleshooting standards.
* Demonstrated skills in written and verbal communication, technical documentation, organizational abilities, analytical abilities, interpersonal skills, and a proven ability to execute assigned tasks and production support activities within the established timeline, and in the presence of obstacles.
* Aids with the identification of requirements and development of requests for proposals.
* Coordinates all codification of IT invoices, and prepares invoice reconciliation with various in-house reports.
* Coordinates and follows up on status with Legal Department and IT teams on review of IT contracts/agreements.
* Maintains IT contracts/agreement through to signing of contracts.
* Prepares and maintains filing of IT Administration.
* Performs cost and price analysis.
* Maintains service contracts database.
* Analyzes competitive IT market, evaluates proposals, and participates in negotiations for final, contractual IT agreements.
* Monitors supplier performance and contract measures.
* Assists with the coordination of procurement audits.
* Identifies opportunities to reduce overall costs and improve supplier performance.
* Tracks and reports monthly procurement expenditures.
* Administers organization's software licensing, including new product and maintenance renewals.
* Maintains procurement documentation.
* Ensures compliance with the organization's policies and procedures consistent with contract terms and applicable regulations.
* May coordinate PC/peripheral repair services.
$61k-91k yearly est. Auto-Apply 5d ago
Associate Product Support Engineering Data Specialist
The Boeing Company 4.6
Information technology/support technician job in Daytona Beach, FL
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Boeing Global Services (BGS)** has an exciting opportunity for an **Associate Product Support Engineering Data Specialist** to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works.
In this role, you will be part of a high performing, cross functional team building next generation, state-of-the-art capability. This position will directly report to the BGS Product Support Technical Manager, indirectly report to the AP1 Program Manager, and be assigned to one of the three BGS Product Support Integrated Logistics teams. As an Integrated Logistics Product Team member, the successful candidate will support the teams RAA (responsibility, accountability and authority) to complete a portion of the ILS teams' combined statement of work and deliverables for the program.
**Position Responsibilities**
+ Supports developing, analyzing collecting, and storing various system support technical data elements and specifications for evaluation and assist with making recommendations.
+ Supports providing recommendations on product supportability and establishing product supportability operational maintenance tasks, resources, and support systems to achieve supportability requirements for a single equipment subsystem.
+ Assists with identifying and analyzing logistics support candidates from product definition and develops logistics support analysis records and reports.
+ Supports determining spares provisioning requirements for spare and replacement parts, levels, and stocking for a single customer and contract type.
+ Supports, produces, delivers, sustains, and manages S1000D compliant operating, wiring, and technical orders.
+ Assist in preparing technical documentation for operating, testing, and maintaining aircraft systems/components
+ Support applicable subject matter experts to define Integrated Logistics Support technical approaches and ensure adherence to applicable engineering standards and processes
+ Work with cross-functional teams to drive innovation in the development of Integrated Logistics Support solutions
**Special Program Access or other Government Access Requirements are mandatory for this position.**
**Position requires the ability to travel 10% of the time.**
**Basic Qualifications (Required Skills/Experience):**
+ 2+ years of experience supporting the military aviation industry
+ 2+ years of experience working with aircraft drawings, specifically military aircraft.
**Preferred Qualifications (Desired Skills/Experience):**
+ Experience with data elements associated with the logistics support analysis records or equivalent
+ Experience with Logistics Support Analysis Database (GEIA-STD-007) or equivalent
+ Familiar with S1000D standards and formats
+ Understanding of how to read and interpret engineering drawing and models
**Typical Education & Experience:**
+ Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 years' related work experience, etc.)
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
**General:**
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
**Summary pay range: $60,350 - $81,650**
Applications for this position will be accepted until **Mar. 06, 2026**
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Security Clearance**
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
This position is for 1st shift
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
$60.4k-81.7k yearly 27d ago
Tier II Service Desk Specialist (Part-Time)
Iquasar LLC 4.2
Information technology/support technician job in Fleming Island, FL
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Makpar has an exciting opportunity for an Tier II Service Desk Specialist (Part-Time) to join our growing team. Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call The Makpar Way, we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people.
We are seeking a Tier II Service Desk Specialist for a (Part-Time) position.
Position: Tier II Service Desk Specialist
Position Type: Part-Time-Onsite
The Position:
Tier II Service Desk Specialist provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset.
Key Responsibilities
Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals.
Diagnose and resolve hardware and software issues in a timely manner.
Install, configure, and maintain operating systems, applications, and security tools.
Assist with onboarding and offboarding of employees, including device setup and account provisioning.
Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system
Collaborate with IT team members to escalate complex issues and implement solutions.
Ensure compliance with organizational IT policies and security standards.
Support remote users and troubleshoot connectivity issues via VPN or remote tools.
Required Qualifications Education & Experience
Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience).
6 months to 1 year of desktop support or IT helpdesk experience.
Proficiency in Windows and mac OS environments.
Knowledge of Active Directory, Office 365, and basic networking concepts.
Familiarity with imaging tools and remote support software.
Familiarity with ticketing systems such as ServiceNow and Remedy.
Strong communication, customer service, and problem-solving abilities.
Must adhere to federal government IT security standards.
Work Environment: Onsite or hybrid; may require occasional travel to regional offices.
Ability to lift and move computer equipment (up to 50 lbs.).
Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain.
Preferred Qualifications (Optional)
CompTIA A+
Microsoft Certified Modern Desktop Administrator Associate
ITIL Foundation
If you are interested in this position, please send me a copy of your latest resume at *********************. Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not the right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you!
Availability to start a new job
Best Rates
Contact #
Please dont hesitate to contact me for any questions you may have. All employment is decided based on qualifications, merit, and business need.
Regards,
Bob Hafiz | Technical Recruiter
Representing Makpar
Phone: ************ Ext.No.530
Direct:************
Makpar Corporation
8a/WOSB/EDWOSB
**************
ISO 9001:2015
ISO 20000-1:2018
ISO 27001:2013
CMMI-DEV ML3 and CMMI-SVC ML3
Winner of SBA 2019 Subcontractor of the Year Award, Region 3
Makpar is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
$42k-53k yearly est. Easy Apply 6d ago
Support Technician
Dave & Buster's, Inc. 4.5
Information technology/support technician job in Daytona Beach, FL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
* Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
* Assists Guests by repairing and maintaining amusements equipment in a timely manner.
* Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
* Assists the Guest with all requests and answers questions as needed and makes recommendations.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Responsible for stocking, displaying, and securing merchandise in all storage areas.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists in daily maintenance and organization of tech room and storage areas.
* Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
* Assists with general store maintenance as directed by management.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
* Technical and/or electrical skills preferred, but not required.
* Must demonstrate ability to clearly communicate with Guests and other Team Members.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work off an extension ladder.
* Work in noisy, fast paced environment with distracting conditions.
* Move about facility and stand for long periods of time.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $12 - $17 per hour
Salary Range:
12
* 17
We are an equal opportunity employer and participate in E-Verify in states where required.
$12-17 hourly Auto-Apply 60d+ ago
Associate Product Support Engineering Data Specialist
Jeppesen 4.8
Information technology/support technician job in Daytona Beach, FL
Company:
The Boeing Company
Boeing Global Services (BGS) has an exciting opportunity for an Associate Product Support Engineering Data Specialist to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works.
In this role, you will be part of a high performing, cross functional team building next generation, state-of-the-art capability. This position will directly report to the BGS Product Support Technical Manager, indirectly report to the AP1 Program Manager, and be assigned to one of the three BGS Product Support Integrated Logistics teams. As an Integrated Logistics Product Team member, the successful candidate will support the teams RAA (responsibility, accountability and authority) to complete a portion of the ILS teams' combined statement of work and deliverables for the program.
Position Responsibilities
Supports developing, analyzing collecting, and storing various system support technical data elements and specifications for evaluation and assist with making recommendations.
Supports providing recommendations on product supportability and establishing product supportability operational maintenance tasks, resources, and support systems to achieve supportability requirements for a single equipment subsystem.
Assists with identifying and analyzing logistics support candidates from product definition and develops logistics support analysis records and reports.
Supports determining spares provisioning requirements for spare and replacement parts, levels, and stocking for a single customer and contract type.
Supports, produces, delivers, sustains, and manages S1000D compliant operating, wiring, and technical orders.
Assist in preparing technical documentation for operating, testing, and maintaining aircraft systems/components
Support applicable subject matter experts to define Integrated Logistics Support technical approaches and ensure adherence to applicable engineering standards and processes
Work with cross-functional teams to drive innovation in the development of Integrated Logistics Support solutions
Special Program Access or other Government Access Requirements are mandatory for this position.
Position requires the ability to travel 10% of the time.
Basic Qualifications (Required Skills/Experience):
2+ years of experience supporting the military aviation industry
2+ years of experience working with aircraft drawings, specifically military aircraft.
Preferred Qualifications (Desired Skills/Experience):
Experience with data elements associated with the logistics support analysis records or equivalent
Experience with Logistics Support Analysis Database (GEIA-STD-007) or equivalent
Familiar with S1000D standards and formats
Understanding of how to read and interpret engineering drawing and models
Typical Education & Experience:
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 years' related work experience, etc.)
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
General:
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $60,350 - $81,650
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
Security Clearance:
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
$60.4k-81.7k yearly Auto-Apply 41d ago
Desktop Support Technician
Flagler College 4.1
Information technology/support technician job in Saint Augustine, FL
Responsible for configuring, installing, maintaining, and troubleshooting Windows and Macintosh computers, printers, and audio-video equipment such as projectors and sound systems.
$29k-35k yearly est. Auto-Apply 5d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Information technology/support technician job in Saint Augustine, FL
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$54k-73k yearly est. Auto-Apply 21d ago
Management Specialist - Working Title: System Status Management Specialist - EMS
Volusia County, Fl
Information technology/support technician job in DeLand, FL
Major Functions The County of Volusia is seeking a Management Specialist - Working Title: System Status Management Specialist for the Emergency Medical Services division. This position is responsible for advanced para-professional work providing specialized technical service to the EMS Lieutenant Paramedic/ Battalion Chief working in System Status Management and follows the System Status Management posting plan for EMS to provide ambulance coverage by deploying Volusia County EMS units within the dynamic system. This position will also manage EMS unit availability, dispatching non-emergency related calls, and/or messaging over a computer aided dispatch (CAD) system and radio communications system for EMS.
Illustrative Duties
(Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)
* Responsible for the daily operation of EMS System Status Management role occasionally limited direct supervision.
* Answers incoming radio calls and answers requests from field units, conducts appropriate computerized searches or related services on behalf of field units, communicates via mobile data terminal (MDT), and makes entries into EMS computerized records systems as directed.
* Records information (incoming and outgoing messages) obtained via telephone and/or other sources (computer) from the EMS units on the appropriate forms and/or databases.
* Coordinates daily deployment of ambulances with the assigned program.
* Monitors and provide feedback to enhance the improvement of the System Status Management program as well as the MARV LIS deployment software used by EMS.
* Tracks EMS units logged in and available for calls; communicates with units to ensure optimal delivery and availability for the next call, confirms all units are showing in CAD.
* Follows the System Status Management posting plan for EMS to provide EMS coverage by deploying Volusia County EMS units within the dynamic system. Assigns VCEMS units to posting locations based on unit availability. call demand, human factors, and software recommendations to optimize efficient response to calls for service.
* When situationally appropriate, geographically align units closer to their home base toward the end-of-shift in an effort to help optimize timely clock out.
* Monitors unit time on scene and time at hospital to ensure efficiency of service and availability of units.
* Tracks in CAD, out-of-service (OOS) time for fueling, pickups, critical supply restocking, vehicle issues, human factors, or other status changes.
* Provide provisional coverage for SSC position when SSC Battalion Chief is away from the console or situationally encumbered.
* Administer and facilitate inter-facility transfers. as necessary, under the direction and authority of the Lieutenant Paramedic.
* Assigns EMS units to replace placeholder units as available.
* Develops, produces. and analyzes reports on data for division director.
* Monitors program for compliance with management goals and objectives.
* Analyzes data, systems, and policies to maintain program effectiveness and efficiency.
* May' train personnel, as appropriate.
* May function as a division specialist in a technical area of expertise.
* Coordinates operation of program with other divisions, agencies, and services.
* May be assigned to other county locations based upon operational needs.
* Attends work on a regular and consistent basis.
* Must adhere to Federal, State, County and Local ordinances.
* Responds to emergency situations.
* Performs other duties as assigned
Minimum Requirements
Graduation from high school or possession of GED, and four (4) years of progressively responsible experience in administrative or technical support.
Must possess a valid driver's license at time of appointment
Must possess a valid Florida driver's license within 30 days of appointment and maintain thereafter.
A comparable amount of education, training and experience may be substituted for the minimum qualifications. Examples of comparable education, training and experience could include: Experience in a 91 1 system as an Emergency Medical Technician, Paramedic or Telecommunicator; or holds a current certification as a Florida Emergency Medical Technician. Paramedic or 911 telecommunicator.
Certifications must possess and maintain:
* BLS Basic Life Support - American Heart Association (required within I year of hire)
* National Incident Management System (NIMS) courses ISI00, IS200, IS700. and IS800 (required within 6 months of hire)
Knowledge, Skills & Abilities
* Knowledge. experience, and training on the Volusia County Emergency Medical Services (VCEMS) Posting Plan and System Status Management.
* Knowledge of procedures, theories, and practices applicable to field of expertise.
* Knowledge of a wide range of telecommunications equipment that includes telephones, FCIC Terminal and computer aided dispatch (CAD) system.
* Working knowledge of policies and procedures relating to public safety communications.
* Ability to exercise judgment and discretion in applying and interpreting policies and procedures. Ability to establish and maintain effective working relationships with other employees, clients, and the general public.
* Ability to communicate concisely and effectively.
* Ability to carry out oral and written instructions.
* Ability to coordinate the work of staff assigned to program.
* Ability to work under stressful conditions.
* Ability to interact effectively with others.
* Must be able to relocate to other county locations based upon operational needs.
ADA REQUIREMENTS:
Mental Demands: Ability to read and comprehend technical and professional manuals, journals, documents associated with program area: reports. safety instructions, memos, letters and may be required to read and comprehend legal documents and reports. Ability to perform basic mathematical functions. Ability to read maps, layouts, memos, summaries, and evaluations. Ability to write letters, procedures, memos, reports relaying information, ideas. data, and detail. Ability to speak clearly and concisely. Ability to analyze data and develop conclusions.
Physical Demands: Sedentary work. Visual acuity of 20/30 vision standard in each eye; if corrective lenses must be used to satisfy 20/30 vision standard. uncorrected vision should be no worse than 20/100 in each eye. Must pass hearing test with less than or equal to 40 decibels in each ear under the frequencies: 2,000 Hz, 3000 Hz and 4000 Hz. Ability to talk, finger dexterity, sit, reach, and grasp. Ability to tolerate long-term sitting and use of computer screen. Ability to staff shifts covering 24 hours per day, seven (7) days per week with a typical shift being twelve (12) hours long. Ability to lift, carry, push and/or pull a minimum of 10 pounds.
Environmental Demands: Inside work.
Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.
$66k-95k yearly est. 42d ago
Peer Support Specialist - Putnam
Stewart-Marchman-Act Behavioral Healthcare
Information technology/support technician job in Palatka, FL
Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave (up to 25 days after 3 years of service) * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)
Essential Job Functions:
* As a member of a multidisciplinary team, provides case management and coaching to all clients in line with the required program model.
* Participates in treatment team meetings as scheduled.
* Tasks may include locating and coordinating services; implementing interventions; educating clients and the members of their networks; providing direct services in order to maximize community independence; building relationships; modeling behaviors; advocating for rights and preferences; transporting clients; going into clients' homes; building employability and vocational abilities; modeling and teaching ADL skills; promoting wellness behaviors; developing social skills; counseling and advising; building budgeting skills; organizing and coordinating special events, projects, social activities, and outings; and supporting clients so that their quality of life is maximized.
* Completes documentation to maintain a permanent record of client activity according to established methods and procedures.
* Collaborates with and assists other SMA staff in a supportive case management role including sharing case management duties, actively participating in staff meetings, leading groups, participating in trainings, and sharing resources and information.
* Performs miscellaneous job-related duties as assigned.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education and/or Experience: High school diploma or GED. Consumer of mental health services currently or in the past preferred, and certification as a Peer Recovery Specialist is preferred. Additional education and/or experience may be required per program requirements.
Knowledge/Skills/and Abilities:
* Must be knowledgeable and have experience with care of adults with severe and persistent mental illness as well as chemically dependent adults.
* Skills and competence to establish supportive trusting relationships and maintain healthy boundaries and respect for client rights and personal preferences.
* Knowledge of the characteristics and problems of adults with severe and persistent mental illnesses, and/or chemical dependence.
* Knowledge of psychotropic medications and their side effects.
* Ability to quickly assess situations and use sound judgment in defusing potentially risk situations.
* Ability to identify services needed by clients during the rehabilitation process.
* Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public.
* Ability to prepare clear and concise client documentation/reports.
* Ability to handle verbally and /or physically abusive and aggressive persons and utilize aggression control techniques to ensure the safety and well-being of the person, other persons, and employees on the team.
* Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery.
* Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others.
Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required.
Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12 hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary.
Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.
$31k-53k yearly est. 27d ago
Utility Systems Technician I, II, or III
City of Palm Coast, Fl 4.2
Information technology/support technician job in Palm Coast, FL
Under supervision, the purpose of the position is to perform a wide range of routine labor-intensive work in the installation, maintenance and repair of City water and sewer systems, and associated utility lift stations and facilities. Employees in this classification function at entry level and are accountable for maintaining the cleanliness and appearance of the assigned lift stations and various facilities. Routine tasks are performed with some independence, and more difficult work is performed under direct supervision. Objective is to maintain utility systems and facilitate safe and efficient transporting of water/wastewater throughout the city.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
* Performs routine preventive maintenance, installation, and repair services to City water/wastewater lines and associated utilities transport systems utilizing materials of the trade, e.g., VCP, PVC pipe, poly tubing, ductile iron pipe, asbestos cement pipe, brass pipe and adhesives, restraints, various coupling devices.
* Performs various customer service-related service work. Works with customers to resolve issues and complaints.
* Installs, troubleshoots, maintains, and repairs PEP systems.
* Cleans, inspects, and maintains lift stations, water and wastewater facilities and equipment, e.g., performs water quality flushing, removes grease; lubricates motors and equipment, replaces packing in pumps and valves, replaces wiring and bearings in motors and pumps.
* Installs water and sewer systems; installs taps, backflows, stop-offs, domestic and reclaim water meters.
* Troubleshoots, disassembles, repairs, paints, and replaces transmission lines and peripheral components, e.g., hydrants, gauges, motors, assemblies, ground flushing systems and valves, panels, switches.
* Operates equipment through test sequencing to ensure proper operating conditions; monitors gauges and meters to ensure proper operating conditions.
* Performs all work in adherence to established preventive maintenance principles and schedules to detect wear and tear and prevent equipment and operational malfunctions; performs non-scheduled maintenance activities.
* Performs the safe and proper operation of trade's tools and power equipment; adheres to prescribed safety standards and regulatory requirements.
* Maintains daily work reports and preventive maintenance records, ensuring thorough documentation for identified problem areas. i.e., Confined space entry, trench safety and elevated work areas.
* Operates and performs minor maintenance on all heavy and construction equipment and vehicles up to and including Class 8. This includes ensuring that the equipment or vehicles meet all safety and operational standards.
* Coordinates with other utility crews on leaks, main breaks, or related critical events; responds to emergency call-in in disasters or other critical events.
* Where applicable, will serve on emergency call duty; be available for emergency call back and 24 hours on call operations.
* Performs related duties as directed.
All positions require a High School Diploma or GED and must possess and maintain a valid Florida Driver's License.
Tech I: one (1) year experience in public utilities or other large scale commercial plumbing systems, and the ability to operate heavy equipment and tools of the trade; or an equivalent combination of education, training, and experience. General construction experience may be considered.
Tech II: Must possess a Class B CDL with Tanker endorsement and FWPCOA Water Distribution Level 3 license; suplemented by one or more years of experience in public utilities or other large scale commercial plumbing systems.
Tech III: Must possess a Class A CDL with Tanker endorsement and FWPCOA Water Distribution Level 2 license; suplemented by three or more years of experience in public utilities or other large scale commercial plumbing systems.
* Ability to understand and follow verbal and written instructions.
* Knowledge of the policies and procedures of utility systems installation, maintenance, and repair; knowledge of all City, State and Federal rules, policies, and regulatory standards applicable to the work.
* Ability to read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, and related documentation.
* Ability to read and interpret blueprints and a variety of instructions in written, oral, diagram or schedule form.
* Knowledge of the safe and proper use and care of manual and power hand tools and equipment utilized in the public water/wastewater utilities preventative maintenance and repair field.
* Knowledge of and ability to utilize materials, methods and equipment used in excavation and general maintenance work.
* Ability to establish and maintain effective working relationships and communications with other employees, contractors, vendors, and the public.
* Ability to meet established deadlines and follow up on assignments with a minimum of direction.
* Ability to update and maintain various records and reports, e.g., work order logs, inventory of materials, utility data bases.
* While performing the essential functions of this job, the incumbent is regularly required to lift, move or carry objects up to 50 pounds; ascend or descend ladders, stairs, scaffolding, ramps, poles; utilize feet and legs or hands and arms; maintain body equilibrium to prevent falling when walking, standing, crouching, or navigating narrow, slippery, or erratically moving surfaces; bend body downward and forward by bending spine and legs; move about on hands and knees or hands and feet; use hands to finger, handle or feel objects; and to reach with hands and arms.
* While performing the essential functions of this job the employee is occasionally required to push and/or pull up to 100 pounds.
* While performing the essential functions of this position the employee is frequently exposed to fumes or airborne particles, toxic or caustic substances, excessive noise, vehicular traffic, and dampness/humidity. While performing the essential functions of this job, the incumbent is regularly exposed to possible bodily injury from electrical shock; falling from high, exposed places; and moving mechanical parts of equipment, tools, and machinery.
$35k-46k yearly est. 5d ago
Member Support Specialist (Mon-Fri 9am-6pm EST)
Revive Health 4.3
Information technology/support technician job in Nocatee, FL
About Us: Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients.
The Member Support Specialist is responsible for answering incoming calls, emails, and chats from the Members and Care Coordinators. Also ensuring that members are navigated successfully through their healthcare and social determinant needs.
Duties:
* Responsible for demonstrating the highest skill levels regarding member service, data entry, problem-solving, and the ability to follow-up and follow through to assist members.
* Responsible for learning all care plans and building a strong knowledge base to provide excellent customer care.
* Help resolve member concerns pertaining to membership benefits, member portal support, and general inquiries.
* Manage and resolve web support tickets and live chats from members.
* Assist with member education and ensure that each member has access to the services needed.
* Serve as a liaison between the member and other departments
* Consistently exhibit behavior and communication skills that demonstrate Revive Health's commitment to superior member service, including quality, care, and concern with every internal and external customer.
* Use, protect, and disclose members protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
* Perform outbound calls to members as needed or assigned
* Perform additional duties as assigned
Requirements
* High school diploma or GED required
* Two (2) or more years' of call center experience
* Previous experience working with health insurance or in a health care environment
* Computer literate with strong data entry skills
* Customer service-oriented
* Excellent verbal and written communication skills
* Strong active listening skills
* Impeccable telephone skills and telephone etiquette
* Ability to maintain composure to a challenging situation
* Excellent problem-solving skills
* Organized, detail-oriented and task-oriented
* Ability to multi-task and be flexible
* Ability to work in a fast-paced, team-oriented environment
* Self-motivated and team player
* Ability to propose new, better solutions
$31k-51k yearly est. 3d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Palm Coast, FL?
The average information technology/support technician in Palm Coast, FL earns between $26,000 and $62,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Palm Coast, FL
$41,000
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