Information technology/support technician jobs in Palm Harbor, FL - 929 jobs

Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career. What You'll Be Doing Be the go-to person for IT help via phone, email, and ticketing system Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools Support audio and video setups in conference rooms (yes, you'll save meetings) Keep tickets moving and resolved within 24-48 hours Help users connect to networks, VPNs, and wired connections Install, update, and maintain software and devices Follow best practices for security, processes, and documentation Jump in on other projects as needed, we're a team What We're Looking For Clear and friendly communication skills-you can explain tech without the jargon Adaptable mindset and willingness to learn new tools and systems Ability to juggle multiple tasks and stay organized Strong problem-solving and decision-making skills Comfortable working independently and as part of a team Basic technical troubleshooting skills and curiosity to learn more Bonus Points If You Have A high school diploma or GED (required) Technical education or 2+ years of IT helpdesk experience CompTIA A+ certification Experience with: Windows, mac OS, Google Workspace, and Microsoft 365 Mac and PC hardware, printers, scanners, and mobile devices Endpoint security or desktop protection tools Perks & Benefits Paid time off starts accruing after 90 days Health benefits & 401(k) eligibility after 60 days Medical, Dental, Vision, and Life Insurance Paid holidays A supportive team environment with room to learn and grow If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

Data Age Business Systems, Inc. is the pre-eminent industry leader in financial transaction software in the nation. This is a great opportunity with an established, highly successful Software Company with a success track record spanning 30 years! Data Age offers the industry's leading product and service within the Collateral Loan and Money Services Business industry with over 3,000 clients via their flagship product PawnMaster. This position will be based at the corporate office in Clearwater, FL. Summary: The Technical Support team member will be responsible for technical phone support for end users by performing the duties listed below. Duties and Responsibilities: Responsible for software application technical and phone support, basic computer hardware and Microsoft Windows Operating Systems, as well as networking essentials. Maintains strong technical support communications and works directly with customers on a regular basis. Responsible for maintaining highest level of customer service at all times with clients. Responsible and accountable for proper problem resolution and follow up. Documents and tracks IT communication problems to ensure timely and complete resolution. Conduct follow-up calls to clients when necessary.

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Commercial & Investment Bank, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. **Job responsibilities** + Serve as the escalation point of contact, leveraging strong product knowledge to support the Payments Solution Center, Service teams, and other internal partners, with a particular focus on Managed File Transfer Services + Provide direct assistance to our Client Onboarding and Service Solution Center analysts, addressing complex questions and escalations via phone, email, and chat. + Present research, options ,and explanations directly to our external clients via video conferencing tools such as Zoom and Microsoft Teams + Act as a point of contact during Major Incidents, collaborating with the Global Incident Management team and other partners to communicate client, product, and helpdesk impacts + Communicate with senior leadership regarding Incidents and priority client issues + Represent the Payments Solution Center in meetings with clients and internal partners, including client calls, business reviews, root cause analysis (RCA) discussions, and project meetings + Analyze service cases and collaborate with stakeholders to prevent potential escalations and recurrence of previous issues. + Contribute expertise to the development of new support documentation, along with updating existing documentation + Collaborate on future work streams to add additional Solution Center support teams within the Solution Center Escalations team **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Strong Oral and Written Communication + Strong meeting facilitation and influencing skills + Strong Problem-Solving Skills/Critical Thinking Skills/Decisive and Detail Oriented + Understanding of Corporate Treasury Management, Payment Processing, and Reconciliation + Working knowledge of Microsoft Operating System and Office Suite + Able to Effectively Multi-Task in a fast-paced environment , with effective Time Management and Organizational Skills + Demonstrates technical fluency and an ability to learn and understand new technical concepts and products **Preferred qualifications, capabilities, and skills** + Fluency in a 2 nd language (Spanish) + Experience working with Client Relationship Management tools + Experience working in Digital Channels connectivity, with an understanding of concepts including SFTP, PGP, AS2, ISO 20022 , and Partner Key Management + Experience working in the Banking/Fintech Industry, with an understanding of concepts including ACH, FedWire, Real Time Payments, and Cash Reporting JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Description Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day. Job Posted by ApplicantPro

Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment. Roles and Responsibilities Administer cloud resources (virtual machines, storage, networking, databases, identity/access). Monitor system health, performance, and capacity across cloud environments (Azure). Perform routine updates, patching, and backups/restores of cloud systems. Administer on-prem/cloud base database administration tasks. Manage user accounts, roles, and permissions within cloud platforms. Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary. Support cloud deployments and application integrations. Maintain system documentation, standard operating procedures, and runbooks. Assist in implementing security and compliance requirements, including IAM, encryption, and logging. Participate in disaster recovery and business continuity planning. Collaborate with engineers on cloud automation and optimization initiatives. For This Role, You Will Need: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2-3 years of IT systems administration experience with exposure to cloud environments. Working knowledge of at least one cloud provider (AWS, Azure, or GCP). Familiarity with networking, virtualization, storage, and security concepts. Basic scripting experience (PowerShell, Bash, or Python) preferred. Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: We are team players, collectively working towards a common goal. We work each day with a growth mindset focused on the success of our coworkers, clients, and the company. We do the right thing with an honest and transparent approach that always puts our clients first. We take ownership of our work, always seeing it through to completion. If this opportunity excites you, we invite you to continue reading! We are looking for a Remote Help Desk Technician who is a results-oriented professional dedicated to client satisfaction and skilled in resolving technical issues. As a Remote Help Desk Technician, you will leverage your expertise in desktop operating systems and commitment to providing outstanding service to support our clients. Your daily responsibilities will include troubleshooting Windows 10 / 11 and MacOS, working with Office 365, and managing user accounts in Active Directory. Excellent communication skills are crucial, as you will often be translating technical concepts to non-technical users. If you're motivated to help end users resolve their technology challenges while expanding your own knowledge in the process, this position is for you. Here's what you'll be doing: You'll provide remote desktop and laptop support, addressing break/fix issues, application installations, and configuration of user settings. You'll also be involved in the security side of things, where you'll be tasked with investigating and remediating malware alerts and helping users enroll in MFA. You'll diligently document, track, and escalate tickets through our ticketing system and keep our documentation platform current. You'll collaborate with a talented team to deliver exceptional service to our clients, all from the comfort of your remote workspace. This position is classified as hybrid, as you will mainly work from home. However, there will be periodic visits to client sites and attendance in the office when it's necessary to collect shipments or equipment. The working hours for this position will be from 8:30 AM to 5 PM EST. Requirements Minimum of 2 years of professional IT support experience Must reside in the Tampa, FL area for onsite client support Preferred experience in an MSP/MSSP environment Working knowledge of Windows 10, Windows 11, and mac OS Proficiency with Microsoft 365 applications Familiarity with Office 365 cloud services (preferred) Knowledge of Azure and/or AWS (a plus) Strong time‑management skills and the ability to prioritize effectively Excellent verbal and written communication skills A+ and/or Network+ certifications (preferred) Experience using a ticketing system; Autotask experience is a significant advantage Ability to lift and carry up to 50 pounds Reliable internet connection and a quiet workspace for remote support Valid driver's license for onsite visits and equipment pickup Benefits At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer: 💰 Competitive salary: $25 - $30/hour 🎯 Quarterly bonus eligibility to reward performance 🏥 Comprehensive coverage: 90% of medical, dental, and vision insurance expenses paid 📈 401(k) plan with 4% company matching and immediate vesting 🎉 Generous time off: 8 paid holidays + 17 PTO days in your first year 📚 Educational reimbursement for certification tests and access to company-supplied training resources 📱 Monthly cell phone stipend to support your connectivity needs 🤝 Team culture: Fun events and opportunities to connect with colleagues

Requirements Must be within driving distance of Largo, Florida, and willing to work onsite Must possess an active U.S. Government Secret Security Clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $20.00/hr - $26.00/hr

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Largo, Florida. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Minimum 5 years of working experience in Desktop Support Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Largo, Florida, and willing to work onsite Must possess an active U.S. Government Secret Security Clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $20.00/hr - $26.00/hr

The Systems Administrator provides technical support for all hardware, software, IT applications and equipment. Support may include answering questions, troubleshooting user operating difficulties, teaching or instructing users regarding hardware and software functionality, and communicating policy. This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules. Essential Duties and Responsibilities Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, phone systems and all configurations. Determines the most effective manner to resolve users' technical issue. Engages in research and in-depth troubleshooting to resolve technical issues. Performs data backups and disaster recovery operations, ensuring that materials for third party vendors are prepared for pick-up. Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems, and replaces defective components when necessary. Plans, coordinates, and implements network security measures to protect data, software, and hardware. Configures, monitors, and maintains email applications or virus protection software. Administers Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and security/compliance settings. Manages user accounts, licenses, and permissions within Microsoft 365 Admin Center and PowerShell. Implements IT security best practices such as enforcing strong password policies, enabling Multi-Factor Authentication (MFA), applying least privilege access, and monitoring for suspicious activity. Configures and manages Microsoft 365 security and compliance features, including Conditional Access policies, Data Loss Prevention (DLP), retention policies, and audit logging. Administers Azure Active Directory (Azure AD) for identity and access management, including user provisioning, group policies, and conditional access. Manages Intune for device enrollment, compliance policies, application deployment, and mobile device security. Monitors the performance of computer systems and networks, and coordinates computer network access and use. Designs, configures, and tests computer hardware, networking software and operating system software. Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Confers with network users about how to solve existing system problems. Qualifications Associate degree or equivalent experience as a Help Desk Technician, Networks or Systems Support Administrator. 2-4 years of hands-on experience in computer networks, network administration and network installation. Experience with Microsoft 365 administration and PowerShell scripting for automation. Experience with Azure AD and Intune device management. Certifications and technical training are a plus (Microsoft 365 Certified: Administrator Associate, Azure Fundamentals, or Intune certifications preferred). Ability to install and administer computer hardware, software, and networks. Basic understanding of IT security principles and best practices (MFA, password policies, access control). Familiarity with cloud security concepts such as Conditional Access, DLP, and compliance policies. Must possess analytical ability and problem-solving skills. Able to apply knowledge of email and internet programs to user difficulties. Capable of working under pressure and in stressful situations. Ability to handle sensitive and confidential information. Maintain professionalism in all forms of communication, both verbal and written.

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Helpdesk Technician plays an important role in making sure that happens. The Helpdesk Technician handles the first level support requests that come in from our Clients. They are the first to touch a helpdesk ticket and make sure that the issued is handled quickly and the Client is informed of what to expect every step of the way. When help is needed the Helpdesk Technician can get help from or escalate issues to other members in Service Delivery Team. RESPONSIBILITIES & TASKS Customer service Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket Delight our Clients with a Friendly, Quick and Helpful Experience Provide the Client with basic remote troubleshooting Use of our Ticketing System Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Managing and recording all work though our Ticketing System Make sure that Client Documentation is well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren’t “stale” throughout the process USE of our Monitoring and Management Tools Review RMM dashboard and apply remediation actions as indicated by our Processes Review regularly scheduled\/automated actions as indicated by our Processes PROJECT WORK From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise the Help Desk Technician may be required to help with project delivery. Communication, Reporting & Risk Escalate tickets that require Senior Helpdesk Engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit Timesheets & Expense reports as indicated on their SOPs Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients ​ Team Work Follow the schedule provided by the Service Delivery Manager or Service Coordinator \/ Dispatcher Follow Standard Operating Procedures (SOPs) for daily \/ weekly recurring tasks Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues Identify opportunities for improvement and make constructive suggestions for change Contribute to the process of innovative change effectively Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO Requirements SKILLS AND ATTRIBUTES DESIRED A love of (and ability to) Solve Problems & Challenges Great Communications skills, founded in being a good listener An understanding of support tools, techniques and how technology is used to provide services Strong understanding of operating systems, business applications, printing systems and network systems Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing Client Experience Knowledge of IT Applications, Software & Hardware The ability to speak both Geek and human Great Communications skills, founded in being a good listener IT literate – Advanced user level A deep desire to deliver an amazing Client Experience Drivers license The ability to speak both Geek and Human The ability to keep up with & adapt to the fast\-paced IT world NICE TO HAVE Experience using a Ticketing system \/ RMM Tool and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Experience and knowledge of working with the Microsoft 365 Platform Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) \/ IT Support Business. "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"714146902","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"Work Experience","uitype":2,"value":"0\-1 year"},{"field Label":"City","uitype":1,"value":"Tampa"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33626"}],"header Name":"Help Desk Technician","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00300005","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********02540053","FontSize":"12","location":"Tampa","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"im4gvfa724fe99039466e9cd3a725c2199343"}

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Lead Veterinarian - Spring Hill, Florida A thriving small animal practice in Florida is seeking a Lead Veterinarian to guide a talented clinical team and uphold the highest standards of medical care. This position offers a unique opportunity to step into a leadership role where collaboration, mentorship, and excellence in patient care come together in a supportive and forward-thinking environment. Key Responsibilities Provide high-quality medical and surgical care for a diverse caseload Collaborate with fellow veterinarians and support staff to ensure medical excellence Support and guide team members through mentorship and professional development Oversee clinical operations, ensuring efficiency and consistency in care Foster strong relationships with clients and the local community Partner with practice management to set and maintain high medical standards Skills, Knowledge, and Expertise DVM/VMD degree from an AVMA-accredited program (or equivalent) Active veterinary license (or eligibility for licensure) in Florida Proven leadership, mentorship, and communication skills Commitment to patient-centered and team-oriented care Benefits Competitive sign-on bonus options Flexible compensation models (salary or Pro-Sal, no negative accrual) Comprehensive health, vision, and dental coverage Paid professional dues, state licensing fees, and liability insurance Continuing Education (CE) days and allowances Retirement plan with employer match Paid time off, holidays, and parental leave Mentorship and collaboration opportunities Discounts on personal pet care How to Apply Veterinarians interested in this leadership opportunity are encouraged to send their resume to: 📧 ************************** Please complete the online application to be considered. For more information, please contact: Sam Ortiz Senior Talent Acquisition Specialist 📞 ************** 📧 ************************** Equal Opportunity Employer This veterinary organization is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.

At the heart of Treatt, the IT function enables streamlined operations, data-driven decision making and drives innovation through smart and secure technology. As a global team, we Support end users and devices - providing fast, reliable support keeping teams productive and connected Build and maintain core infrastructure - from networks and servers to cloud platforms - supporting every part of the business Manage compliance and embed cybersecurity at every level - safeguarding systems, information, accessibility and intellectual property Drive software and systems development - creating tools and applications that improve business operations, enhance customer experience, and support decision-making Duties & Responsibilities: Working in close collaboration with other IT team members to provide seamless service delivery and share knowledge and best practices through: IT Support: Respond to service desk requests promptly and efficiently, providing IT support to resolve technical issues and answer IT related queries. Service Request and Incident Management: Log, track, and manage incidents and service requests using our IT service management system, ensuring timely resolution and communication with end-users. Diagnose and troubleshoot hardware and software issues, escalating more complex problems to higher-level support teams as necessary. Maintain accurate records of incidents, service requests, and resolutions, contributing to the IT procedures, troubleshooting guides and knowledge base. System Maintenance: Assist with routine maintenance tasks, such as software updates and hardware replacements. Hardware and Software Installation: Preparing, Installing, configuring, and updating hardware systems and software applications. Networking: Managing, supporting, and maintaining network infrastructure (including server and networking) Security: Managing, supporting, and maintaining the security of IT systems (including Firewalls and other network security products) User Training: Training users on new software and hardware and providing guidance on best practices. Project Management: Deliver appropriate IT projects, leveraging project management methodologies and principles Education & Training: Education: A High School Diploma is essential. A bachelor's degree in information technology, Computer Science, or a related field is preferred but not essential. CompTIA A+ and/or ITIL Foundation certification is desirable Project management certification(s) are not essential to the role, but a desire to develop and grow towards project management responsibilities is preferred. Knowledge & Experience: Experience: A minimum of 3 years previous experience in an IT Support role, particularly in a service desk environment, is highly desirable. Technical Skills: Proficiency in troubleshooting hardware and software issues, knowledge of IT service management tools, and familiarity with common operating systems and applications. Project Management: Experience of project methodologies would be preferable but is not immediately essential to the role Working Conditions: Environment: Be aware of the potential exposure to hazardous Chemicals when working in the Production and Lab environment - typical spacious room, desks close together.Shop floor exposure, including some time inside and outside production or workshops environments

WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers onsite in Lakeland FL, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Responsibilities: Provide quick and effective assistance with information technology systems Listen attentively to customers' questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent WiredPeople with professionalism and integrity while helping to advance our company mission Respond to tech inquiries via email, through online chats, over the phone, or in person Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Qualifications and Experience Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Patient, friendly demeanor with a great aptitude for listening Strong verbal and written communication skills Commitment to providing exceptional customer service Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.