Information Technology/Support Technician jobs in Pensacola, FL

Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. Job Description ****Notice**** This position does not represent a current opening and is posted for the purpose of collecting multiple resumes across various skill levels for a pending contract. GBSI may consider candidates who express an interest in this position for future job openings. Please submit your resume with your online application when applying for this position. Applications without an attached resume will be disqualified. Please indicate, at the top of your resume, which level of experience you feel you are qualified. Role and Responsibilities The primary responsibility of the Help Desk Specialist will be to answer customer inquiries and resolve complaints related to computing or networking. Receiving customer problems via email or telephone, troubleshooting the problem and resolving the issue in a timely manner is vital for the Help Desk Specialist. The Help Desk Specialist is typically expected to know how to research resolutions to uncommon customer issues and to fix the problem in a reasonable amount of time that is satisfactory to the customer. Primary Objectives of the Help Desk Specialist Responds to and diagnoses problems through discussions with users; Ensures a timely process through which problems are controlled and includes but is not limited to: Problem recognition; Research; Isolation; Resolution; Follow-up. Provides support to end users on a variety of issues; Identifies, researches, and solves minor to complex technical problems; Promptly responds to telephone calls, email and personnel requests for technical support; Documents, tracks, and monitors the problem to ensure a timely resolution; Provides second-tier support to end users for either PC, server, or mainframe applications or hardware; Interacts with network services, software systems engineers, and/or applications development to restore service and/or identifies and corrects the problem; Simulates or recreates user problems to resolve operating difficulties; Recommends systems modifications to reduce user problems. Entry Level The Entry Level Help Desk Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. The Entry Level Help Desk Specialist performs work that requires some practical experience and training. Work is performed under supervision. Journeyman The Journeyman Help Desk Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring original and innovative thought to determine the best course of action to accomplish tasks. The Journeyman Help Desk Specialist operates with considerable latitude in developing methodologies and presenting solutions to problems. Senior The Senior Help Desk Specialist possesses and applies wide-ranging knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. The Senior Help Desk Specialist will also function as a technical expert across multiple project assignments. This position may supervise others. Qualifications Qualifications and Education Requirements Entry Level Associate's Degree in an Information Technology related field with zero (0) to two (2) years of experience, or; One (1) to three (3) years of experience without a degree; Must possess one (1) or more of the following certifications: CompTIA A+ CE; CompTIA Network+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check Journeyman Associate's Degree in an Information Technology related field with three (3) to five (5) years of experience, or; Five (5) to seven (7) years of experience without a degree; Must possess one (1) or more of the following certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check . Senior Bachelor's Degree in an Information Technology related field with seven (7) to ten (10) years of experience, or; Ten (10) or more years of experience without a degree; Must possess one (1) or more of the following IAT Level II certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner. Must possess one (1) or more of the following IAM Level II certifications: GSLC - GIAC Security Leadership Certification; CAP - Certified Authorization Professional; CISM - Certified Information Security Manager; CISSP or Associate - Certified Information Systems Security Professional; CASP - CompTIA Advanced Security Professional; Ability to pass a Government background check. . Additional Information GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce. Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies. GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator. No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Must have Top Secret Security Clearance Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments. RequirementsRequired Skills: • U.S. Citizenship • Must have an active/current Top Secret clearance with SCI eligibility. • Must be able to obtain DHS Suitability • 6+ years of directly relevant experience • Experience and/or familiarity with one or more of the following: Solaris, AIX, Red Hat, IRIS, Microsoft Windows (2000, XP, 2003), VMware, SharePoint, Citrix. • Experience with monitoring system health and status. • Experience documenting problems and resolutions through a tracking program. • Experience performing various administrative duties and providing technical assistance, with the supervision of a team leader to remotely located users. • Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations). Desired Skills: • Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc. • Experience working in an Agile environment desired • Experience with ITIL methodology desired. • Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc. • Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc. • Experience performing incident response (tiered support model), using an Incident Management System. • Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root cause analysis. Determine multi-user, multi-system correlations. • Tier III: Provide system administrative support to correct deficiencies noted in the trouble ticketing system for COTS and GOTS software packages. • Experience interfacing directly with customer and program management teams. • Experience providing status to program management and input to customer status reports. Required Education: • HS diploma Desired Certifications: • DoD 8570.1-M Compliance at IAT Level I • Information Technology Infrastructure Library (ITIL) certification Company Overview: Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE VALUES Identifying the~RIGHT PEOPLE~and developing them to their full capabilities Our customer's “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner

Network Administrator and IT Support for a locally owned bank holding company with two separately chartered banks in the Pensacola area. The position's primary location is The Warrington Bank's 4410 W. Fairfield Drive branch in Pensacola. Please note this is Not an entry level position. Direct and relevant work experience is required. This is a full time in-office position. First priority of the position is end user support keeping front line staff productive. Application troubleshooting, network and connectivity troubleshooting, account lockouts, application installation, workstation replacements and setups, etc. Second priority, which accounts for the majority of time and tasks, is to assist the Information Security Officer with server and infrastructure maintenance, firewall administration, development and maintenance of policies and procedures, vulnerability management and remediation, internal audit, and general oversight of the IT environment. There is considerable room for growth and professional advancement in this position. Banking is a highly regulated, high tech, high security industry, with frequent systems implementations and migrations - there are always new skills and systems. This position reports directly to senior management. All duties require the applicant to be comfortable working in an environment that stresses dual control and secondary review at all levels. Salaried with weekly pay. Mon-Thu 8:30AM-4:30PM, Fri to 5:00PM. Paid Federal holidays. Evening and weekend tasks are uncommon but occasionally necessary.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

At YourTEK Professionals we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT Support technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Duties: Working with customer's IT Departments to resolve many different kinds of issues. Repairing Computers, Phones, Networks, Servers, Point of Sale Systems, and more. Diagnose and repair hardware and software issues on client PC's and mobile devices using approved methods and processes. Install hardware and software for clients. Complete necessary internal and client-related documentation as required on a daily basis. Install/configure/repair network and local printers. Train clients on basic computer knowledge. Communicate and interact with end users and internal staff to resolve IT related issues Positive and proactive attitude with customer's best interest in mind. Acknowledge and escalate issues that are brought to your attention, but may fall outside of IT support Qualification / Requirements Network Installation and design. Help Desk Support YourTEK Professionals provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, YourTEK Professionals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements Education / Training / Experience Required:

Title: Jr. Systems Administrator Clearance: Secret with Top Secret eligibility Hours: Regular Business Hours Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world. Foxhole Technology is seeking a Jr. Systems Administrator who is eager to grow their IT career by supporting enterprise systems within a secure Department of Defense (DoD) environment. This position offers valuable hands-on experience across multiple platforms and tools, making it ideal for candidates with a foundational understanding of IT operations and a strong interest in cybersecurity and system maintenance. Job Description Carry out routine system tasks such as user account setup, password resets, and access permissions Monitor system functionality and help diagnose hardware and software-related issues Support the rollout of updates, patches, and antivirus solutions in compliance with DoD cybersecurity directives (STIGs/IAVM) Help maintain core services like Active Directory, DNS, and Group Policy under the guidance of senior administrators Contribute to security compliance efforts through participation in RMF-based control implementation Aid in updating system documentation, including configuration records and procedural guides Assist in executing backup and restoration procedures to ensure system continuity Provide operational support for cybersecurity tools such as HBSS, ACAS, and SIEM technologies Respond to technical support requests and collaborate with the help desk team to resolve end-user issues Minimum Requirements Minimum Security Clearance: Active Secret clearance with Eligibility for TS. Minimum of 1+ years of experience as a System Administrator Must have a current DoD 8140/ (8570) IAT Level II approved certification (i.e. CompTIA Security+ CE) At least 1 year of experience in IT support, help desk, or systems administration Basic knowledge of managing operating systems, user permissions, and file structures Familiarity with either Windows Server or Linux systems Ability to follow structured processes, maintain clear documentation, and escalate issues when needed Strong interest in learning and contributing to a mission-driven, security-focused team More Information Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise. Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class. We can recommend jobs specifically for you! Click here to get started.

Minimum Qualifications & Skills: • Graduation from high school or GED. • Four years of practical experience in maintaining IT equipment; or an industry recognized certification in Windows or iOS platform support. • Two years of practical experience with IP-based networking. • Valid Florida Driver's License. • Qualifications may vary from the above requirements to such a degree as the Superintendent and Board will determine what is necessary and appropriate for each position. Preferred Qualifications & Skills: • Associate or bachelor's degree in a technology-related field. • Expert proficiency in Windows and/or iOS device problems solving and repair. • Remote workstation or device management platform experience. • VLAN or advanced Wi-Fi experience. • A practical understanding of IT security and permissions. • Class C Commercial Driver's License Job applicants recommended for district positions will be subject to drug testing and background fingerprinting per statutory requirements and School Board Policy For inquiries about this vacancy or to request an interview, contact the work site individual listed below in the contact information section.

Titan Technologies is seeking a qualified IT Help Desk Technician to provide Tier 1 support to a variety of users demonstrating technical experience and impeccable customer service. In this role, the successful candidate will assist customers in resolving and escalating a variety of problems related to IT system configuration, hardware, software, and network issues. Job description: Successful candidates will provide customer service and technical Help Desk support to the end-user community on hardware, software, and general questions and/or issues. Under general supervision, candidates will interface with multiple levels of users to identify customer needs, clarify information, research, and provide solutions and/or alternatives to customer issues. Duties and Responsibilities: Receive client queries regarding system problems or general inquiries by phone, e-mail or via web-enabled access. Log incidents and service requests into the ServiceNow incident management system. Collect information regarding the incident or service request and documenting details of the issue/question and troubleshooting steps performed into the incident management system. Provide troubleshooting and resolution via phone, e-mail or remote connectivity tools for software, hardware, network/communications issues, and customer specific applications. Resolve incidents or service requests immediately or by escalating it to the appropriate technical support staff or service group when necessary. Track the incident or service request activity to maximize timely completion. Follow up with customers to ascertain job satisfaction verbally or through email. Meet and maintain internal performance targets and customer service level targets as identified by customer agreements and/or Help Desk management. Perform routine tasks and new assignments as assigned by the Contract Team Lead, Help Desk Manager or Program Manager. Other duties as assigned. Required Qualifications: 1-3 years of technical support or a combination of education, technical certification, and work experience. Must be willing and able to work any assigned shifts Monday-Friday during the hours of 6am-5pm CT. Must have reliable transportation to commute to the Destin, FL office location on a hybrid schedule directed by the Help Desk Manager. Must have access to reliable high-speed internet at home and a designated workspace conducive to uninterrupted work. Experience using Windows 10 and 11. Experience using iOS and mac OS Experience using Microsoft Office products and O365 applications. Experience using and configuring Microsoft Edge, Firefox, Chrome, and Safari web browsers with Java plug-ins. Excellent verbal and written communication skills. Outstanding customer service skills. Ability to pass Level 2 Background Check, pre-employment background check, and drug-screening Preferred Qualifications: IT Help Desk / Call Center experience Experience using an IT incident management (ticketing) system ServiceNow experience A+ Certification HDI Certification Education: High School Diploma or GED Company Description: Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team! Titan is proud to be a Service-Disabled Veteran Owned Business.

* You will analyze, design, develop, test, installing, and implement IT products delivered to headquarters, training education activities, other Navy commands and other services as directed for professional development and training. * You will provide guidance to system developers and design and implement repeatable testing processes to ensure software meets operational requirements. * You will identify, analyze, specify, and manage functional and infrastructure requirements needed to achieve customer, organization, and DON goals. * You will maintain, monitor and ensure the security of information systems in an effective, inter-operable, scalable, reliable, integrated, compliant, and affordable fashion. * You will analyze and refine systems requirements from systems analysis documentation and translate systems requirements into applications prototypes. * You will develop, maintain, and validate appropriate systems design documentation and ensure documentation reflects the appropriate interface requirements. Help Requirements Conditions of Employment * Must be a US Citizen. * Must be determined suitable for federal employment. * Must participate in the direct deposit pay program. * New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov * Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. * Males born after 12-31-59 must be registered for Selective Service. * You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. * This position is designated as a Cyber IT/Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area System Development (632), Intermediate level within 12 months of appointment. * You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases. * This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time. Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:1) Designing, documenting, developing, modifying, testing, implementing, and supporting new or existing application software; 2) Testing, monitoring, and evaluating Information Technology technologies during design, development, procurement and/or implementation to ensure internal and external requirements are met; 3) Defining Information Technology specifications needed to execute tasks to support end user functional requirements; and 4) Applying knowledge of tool sets or languages, data structures and relational database systems (e.g., SQL and PL/SQL, Weblogic, Linux, JBOSS) to develop program logic and write program code. Additional qualification information can be found from the following Office of Personnel Management website: ************************************************************************************************************************************************************************************* Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education This job does not have an education qualification requirement. Additional information This announcement uses the Certain Personnel of the DoD direct hire authority to recruit and appoint qualified candidates to positions in the competitive service. This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. A 40- hour work week is typical for this position. PHYSICAL DEMANDS The work is sedentary. Some travel is involved, but the work does not require above average agility or strength. Some work may require walking and standing in conjunction with travel and attendance at conferences, meetings, project sites, or headquarters of other agencies. Some employees may carry light items such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. WORK ENVIRONMENT The work is usually performed in offices, meeting rooms, or an authorized telework location. The work area is adequately lighted, heated, and ventilated. Some travel to consultations is required. The travel involves the normal everyday risks and discomforts of auto, bus, rail, boat, and air transportation. The work environment involves everyday risks or discomforts requiring normal safety precautions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: ***************************************************************************** Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation. If selected, you may be required to provide additional supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All qualification requirements must be met before being considered for any vacancies. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package. Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified. Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor Are you a disabled veteran or claiming 10-point veterans' preference? If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference. You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). ******************************************* Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.). Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected. * How to Apply Interested Applicants must submit resumes/application packages to: NETC_N6_IT_**************** Email subject line MUST include Title and Announcement Number: IT SPECIALIST (APPSW) DE-12664710-25-CLS * Resumes that are not sent to the correct box will not be considered. * In addition, resumes should NOT be sent as a link to another website, they must be a PDF or Word attachment. We will not download an external link to access the resume, it must be an attachment. Please DO NOT send additional attachments with Controlled Unclassified Information (CUI) through unencrypted email. A complete Application Package includes: Complete resume with relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and, if applicable, pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience or grade level equivalent experience. Facsimile applications will not be considered. All resumes/applications must be received no later than the close date of this flyer. It is the applicant's responsibility to verify that all information in their resume and documents, are received, legible, and accurate. HR will not modify answers/documents submitted by an applicant. Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Agency contact information Kelly Bowen Phone ************ Email ******************** Address INFORMATION TECHNOLOGY DIVISION N6 250 Dallas Street Pensacola, FL 32508 US Next steps Qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews. Our evaluation will be based on the information you provide. You should expect that we will verify performance, suitability, and security information and take that information into account in making employment offers. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request

By applying for this position, you will be joining the part-time pool for consideration as a prospective Computer IT, Helpdesk. This position is data processing technical work installing, implementing, maintaining, and supporting networked (LAN/WAN) computer systems for use by end-users including the hardware, software, and communications components of networked systems. The primary duty of this position is to spend the majority of time performing these functions. * Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local area network users. * Provide end-user technical assistance. * Perform related work as required. * As a part of the college's risk management tool annual mandatory compliance training is required. Requirements: * High school diploma or equivalent required. * Knowledge of computers and software. * Ability to communicate effectively. * Ability to lift and carry 35 pounds. Additional Information: Classification: Part-Time Rate of Pay: $16.00 per hour Hours: Up to 29 hours per week Location: Niceville Campus FLSA Status: Non-Exempt Application Deadline: This is a pool of applicants. Review of applications is done as needed by hiring managers. All applications will be accepted up to October 31, 2025, and the pool will be reposted. If you would like to be considered after October 31, 2025, reapplication is necessary. Application Instructions: All sections of the application must be completed. In addition to the application, please submit the following: * Northwest Florida State College Application * Resume * A cover letter explaining why you consider yourself qualified for this position * After submitting your resume, the following page will allow you to upload additional documents. The maximum allowable size for uploading documents is 10 MB. Documents exceeding 10 MB must be scanned at a lower resolution or divided into separate pages to reduce file size. If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. All qualified persons will be considered on an equal basis. Any applicant's grievance should be addressed to the Human Resources Executive Director. Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, gender, or any other legally protected classification in its employment practices or its educational programs or activities. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace.

Job Title: Compressor Technical Support Call Representative About Us: Located just an hour away from the pristine white sand beaches of Gulf Shores, Alabama and mere minutes from the Bay, our plant offers not only a dynamic work environment but also the perfect backdrop for a balanced lifestyle. As a leading name in the air compressor industry, we are committed to excellence in both product innovation and customer satisfaction. Job Summary: We are seeking a talented individual with a required minimum of 4 years of experience in the air compressor industry to join our team as a Compressor Technical Support Call Representative. In this role, you will be the frontline troubleshooter, assisting customers with technical queries related to Kaishan products. Collaboration with various departments including Engineering, Manufacturing, and Sales will be integral to ensuring top-notch service delivery. Key Responsibilities: Provide in-depth compressor technical assistance to customers via phone, addressing troubleshooting issues and providing guidance on repairs and enhancements. Continuously strive to enhance customer satisfaction and foster repeat business through effective communication and problem resolution. Stay current with industry standards, innovations, and emerging technologies. Job Qualifications: High School Diploma or GED. Minimum four years of experience in the compressor industry in a technical or service role is required. Additional technical training is a plus. Proven experience in troubleshooting and remotely resolving technical issues with customers. Proficient in Microsoft Word and Excel. Fluent in English, both spoken and written. Benefits: Competitive salary and quarterly gain sharing (profit) bonus, Medical, Dental, Vision, Short and Long-term disability, Health Insurance, Vacation, Sick and Holidays, Tuition Reimbursement, and 401K with 6% company match. Company Standards: We embrace quality work and believe in meeting and exceeding deadlines. We believe work should be accomplished with a minimum of manager oversight. We empower our employees to take responsibility for their actions. We believe that everyone deserves to be treated fairly and with respect. Kaishan Compressor is an EOE. Employment opportunities at Kaishan Compressor are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, genetic information, or any other characteristic protected by law. We are a drug, alcohol, and smoke free workplace and to ensure compliance with this policy, we conduct pre-employment drug testing for all prospective employees who receive a conditional offer of employment.

**Req ID:** 329899 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Bay Minette, Alabama (US-AL), United States (US). The Desktop Support Technician will be responsible for on-site installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with client on administrative and technical matters. This position will be a Client based position in a manufacturing environment, so steel toe shoes are required. **Role Responsibilities** + Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy & Procedure Guide. + Coordinates with Client End User on expectations and availability to conduct Managed Client Services. + Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on Client Assets in campus / remote locations. + Identifies potential issues that could adversely impact End User experience and follows through on action steps. + Strives to meet all Client SLAs & Customer Satisfaction Goals. + Basic installation and maintenance of technical products. + Follows predefined procedures and tasks in everyday activities. + Reviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripherals. + Installs, maintains and optimizes desktop /notebook configurations at customer sites. + Diagnoses and resolves product performance problems. + Performs maintenance and repair services. + Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. + Instructs customers in the operation and maintenance of the system. **Basic Qualifications** + 3+ years desktop/technical support experience **Additional skills** + A+ Certification + Executive Support or White Glove Support experience is strongly preferred + Excellent customer service skills + Knowledgeable of Windows Operating System environment + Must be able to comprehend and follow verbal and written technical instructions and scripts + Good verbal and written communication skills + Physically able to lift and move Enterprise and Client technology hardware in our customer environments + Excellent interpersonal skills and ability to work collaboratively in a team environment + Strong troubleshooting skills **INDICS** **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (************************* **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_*************************************** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

JOB TITLE: Interactive Media Video Developer - DEFENSE PAY RATE: Up to $30/hour We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client. Job Details: Job Type: Contract (12 months with potential for extension) Schedule: 4/10, 1st Shift Clearance: Active Secret Clearance Required Industry: Aerospace / Defense / Aviation Benefits: Medical, dental, and vision (Cigna) Perks: Bonus potential + Priority access via Tier 1 supplier Openings Nationwide: Thousands of opportunities across the U.S. Qualifying Questions: Are you a U.S. person as defined under ITAR regulations? Do you meet the educational and experience requirements for this role? Can you commute to the job location or relocate if necessary? Summary: Support the JSF Training Program by producing high-quality micro-learning and training content, including self-paced lessons and interactive training modules. Plan, script, shoot, edit, narrate, and produce micro-learning and training videos. Develop and deliver interactive video content and multimedia applications. Design and integrate still and motion graphics in line with established style guides. Collaborate with internal teams to meet contract and training objectives. Research and explore new tools and technologies to enhance media production. Perform other related duties as assigned. Required Skills: Active Secret Clearance Required High school diploma or GED Proficiency with Adobe Creative Cloud tools including: Premiere Pro After Effects Captivate Photoshop Illustrator Audition Animate Lightroom Strong video production skills (shooting, editing, animation, narration). Experience with animation and graphic illustration. High attention to detail and design aesthetics. Ability to follow and maintain visual style guidelines. Creating interactive, self-paced training modules. Producing multimedia content in support of military or government programs. Must be a U.S. Person (as defined by ITAR). About Us: The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles. As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries. Eligibility Requirements: Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations. Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense Take your career to new heights—apply today! #vij

Job Details Eglin AFB, FLDescription Benevolent Support Specialist Clearance Required: Secret Responsibilities include (but are not limited to): Identify, research, and verify veracity of wellness and benevolent support activities and organizations suitable for use by program participants. Develop and maintain rapport with non-Federal entities (NFE) providing support to SOF WII; assist said NFEs with vetting of external requests that are SOF-affiliated. Assess benevolent support request validity based on parameters established by the Wounded Warrior Assistance Act, Joint Ethics Regulation (JER), USSOCOM Directives, and WCP Policies and Procedures. Assess and prioritize client needs based on limited resources. Analyze situational variables and leverage subject matter expertise to identify appropriate non-Federal entities to provide support within JER mandates. Perform as liaison while skillfully interacting with, educating, and providing guidance for benevolent concerns to all stakeholders and clients in face-to-face, telephonic, and written venues. Perform general office and administrative support functions. Qualifications Bachelor's Degree in any field 4 yrs. recent/relevant experience in WCP or HR demonstrating 2 years of experience in non-federal entity interaction Possess a current SECRET clearance Effective written and oral communications skills

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence. Job Description ****Notice**** This position does not represent a current opening and is posted for the purpose of collecting multiple resumes across various skill levels for a pending contract. GBSI may consider candidates who express an interest in this position for future job openings. Please submit your resume with your online application when applying for this position. Applications without an attached resume will be disqualified. Please indicate, at the top of your resume, which level of experience you feel you are qualified. Role and Responsibilities The primary responsibility of the Help Desk Specialist will be to answer customer inquiries and resolve complaints related to computing or networking. Receiving customer problems via email or telephone, troubleshooting the problem and resolving the issue in a timely manner is vital for the Help Desk Specialist. The Help Desk Specialist is typically expected to know how to research resolutions to uncommon customer issues and to fix the problem in a reasonable amount of time that is satisfactory to the customer. Primary Objectives of the Help Desk Specialist Responds to and diagnoses problems through discussions with users; Ensures a timely process through which problems are controlled and includes but is not limited to: Problem recognition; Research; Isolation; Resolution; Follow-up. Provides support to end users on a variety of issues; Identifies, researches, and solves minor to complex technical problems; Promptly responds to telephone calls, email and personnel requests for technical support; Documents, tracks, and monitors the problem to ensure a timely resolution; Provides second-tier support to end users for either PC, server, or mainframe applications or hardware; Interacts with network services, software systems engineers, and/or applications development to restore service and/or identifies and corrects the problem; Simulates or recreates user problems to resolve operating difficulties; Recommends systems modifications to reduce user problems. Entry Level The Entry Level Help Desk Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. The Entry Level Help Desk Specialist performs work that requires some practical experience and training. Work is performed under supervision. Journeyman The Journeyman Help Desk Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring original and innovative thought to determine the best course of action to accomplish tasks. The Journeyman Help Desk Specialist operates with considerable latitude in developing methodologies and presenting solutions to problems. Senior The Senior Help Desk Specialist possesses and applies wide-ranging knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. The Senior Help Desk Specialist will also function as a technical expert across multiple project assignments. This position may supervise others. Qualifications Qualifications and Education Requirements Entry Level Associate's Degree in an Information Technology related field with zero (0) to two (2) years of experience, or; One (1) to three (3) years of experience without a degree; Must possess one (1) or more of the following certifications: CompTIA A+ CE; CompTIA Network+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check Journeyman Associate's Degree in an Information Technology related field with three (3) to five (5) years of experience, or; Five (5) to seven (7) years of experience without a degree; Must possess one (1) or more of the following certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner; Ability to pass a Government background check. Senior Bachelor's Degree in an Information Technology related field with seven (7) to ten (10) years of experience, or; Ten (10) or more years of experience without a degree; Must possess one (1) or more of the following IAT Level II certifications: GSEC - GIAC Security Essentials; CompTIA Security+ CE; SSCP - Systems Security Certified Practitioner. Must possess one (1) or more of the following IAM Level II certifications: GSLC - GIAC Security Leadership Certification; CAP - Certified Authorization Professional; CISM - Certified Information Security Manager; CISSP or Associate - Certified Information Systems Security Professional; CASP - CompTIA Advanced Security Professional; Ability to pass a Government background check. . Additional Information GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce. Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies. GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator. No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.

* You will perform scheduled and ad-hoc analysis, and data manipulation on various program data sets and contracts. * You will conduct analytical assessments, develops standard, repeatable processes and procedures to reduce program and contract execution risk. * You will develop and implement methods to quantifiably monitor contract management process performance; and makes process improvement recommendations based on data backed metrics, to create efficiencies. * You will communicate with program and contract stakeholders to understand and capture current operational and business processes. Help Requirements Conditions of Employment * Must be a US Citizen. * Must be determined suitable for federal employment. * Must participate in the direct deposit pay program. * New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov * Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement. * Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. * Males born after 12-31-59 must be registered for Selective Service. * You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. * This is a Cyberspace Workforce position, you are required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies. Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Oversee all phases of Information Technology (IT) contract acquisition and execution management processes; 2) Develop IT program service contract packages for solicitation and award; 3) Serve as a Contracting Officer's Representative (COR) or Alternate on IT Program contracts; and 4) Manage contractor Common Access Card issuance, reverification, and termination. Additional qualification information can be found from the following Office of Personnel Management website: ************************************************************************************************************************************************************************************** Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education This job does not have an education qualification requirement. Additional information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: **************************************************************************** PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: *********************************************************************************************************** Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies: * ACCOUNTABILITY * CAPITAL PLANNING AND INVESTMENT CONTROL * ORAL COMMUNICATION * PROBLEM SOLVING * WRITTEN COMMUNICATION You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional. A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. Are you applying for a promotion? For GS positions, to be considered for a promotion, you must provide SF-50(s) that shows you have held the next lower GS grade for at least one year. SF-50s that have an effective date within the past year (e.g., General Adjustment SF-50 from this year or Within Rate/Grade Increases (WRI/WGI) SF-50 within a year) do not clearly show that you meet the one-year time-in-grade requirement. That means if you submit an SF-50 dated within the last year, you must submit another SF-50 dated more than one year ago to clearly demonstrate you meet the time-in-grade requirements. If you are a DoD employee, you can obtain a copy of your SF- 50(s) from MyBiz. Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package. Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified. Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor Are you a disabled veteran or claiming 10-point veterans' preference? If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference. You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). ******************************************* Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.). Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected. * How to Apply Click the Apply Online button to create an account or log in to your existing USAJOBS account. To apply for this position, you must provide a complete Application Package which includes: 1. Complete resume with relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. 2. Complete assessment questionnaire. For a quick preview of the assessment questionnaire click here: ******************************************************** 3. Supporting documentation Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Your complete application (resume, assessment questionnaire, and all supporting documents) must be received by 11:59 pm Eastern Standard Time (EST) on 07/16/2025. Applications received after 07/16/2025 will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed. NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: *************************************** select Application Status, and click on the more information link under the application status for this position. Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately. You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant. Agency contact information Department of Navy EIC Email ****************** Address INFORMATION TECHNOLOGY DIVISION N6 250 Dallas Street Pensacola, FL 32508 US Next steps When the application process is complete, your complete application (resume, assessment questionnaire, and all supporting documents) will be reviewed to determine if you meet the hiring eligibility and qualification requirements for which you requested consideration. You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill, and ability related to the job requirements. Generally, only best qualified candidates will be referred to the hiring manager. Sometimes well qualified andminimally qualified candidates are referred. Occasionally, candidates eligible for priority consideration are referred, and no other candidates are referred. The hiring manager may choose to conduct interviews. You will be notified of our rating and referral decision. If you are referred, you will be notified when a hiring decision is made. NOTE: If you have any questions or need assistance, please email the DON Employment Information Center at ****************** * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Bay Minette, Alabama (US-AL), United States (US). The Desktop Support Technician will be responsible for on-site installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with client on administrative and technical matters. This position will be a Client based position in a manufacturing environment, so steel toe shoes are required. Role Responsibilities * Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy & Procedure Guide. * Coordinates with Client End User on expectations and availability to conduct Managed Client Services. * Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on Client Assets in campus / remote locations. * Identifies potential issues that could adversely impact End User experience and follows through on action steps. * Strives to meet all Client SLAs & Customer Satisfaction Goals. * Basic installation and maintenance of technical products. * Follows predefined procedures and tasks in everyday activities. * Reviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripherals. * Installs, maintains and optimizes desktop /notebook configurations at customer sites. * Diagnoses and resolves product performance problems. * Performs maintenance and repair services. * Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. * Instructs customers in the operation and maintenance of the system. Basic Qualifications * 3+ years desktop/technical support experience Additional skills * A+ Certification * Executive Support or White Glove Support experience is strongly preferred * Excellent customer service skills * Knowledgeable of Windows Operating System environment * Must be able to comprehend and follow verbal and written technical instructions and scripts * Good verbal and written communication skills * Physically able to lift and move Enterprise and Client technology hardware in our customer environments * Excellent interpersonal skills and ability to work collaboratively in a team environment * Strong troubleshooting skills INDICS About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **********************/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.