Information Technology/Support Technician Jobs in Pinewood, FL

Must be based in South Florida, Intermediate Excel, highly organized On - site 3x a week Supports the execution of a specific IT process (i.e. Communications, Vendor Management, Asset Management, Telecommunications, Business Applications, Service Delivery, etc.) in response to business needs and requests. Role gathers and interprets data, defines, monitors, and coordinates processes and process documentation (process flows), drives standardization. Can resolve transaction / data/ process discrepancies. Identify, monitor, and coordinate activities and/or KPIs. Helps to determine opportunities to automate, streamline, and standardize data and or processes. Duties and Responsibilities · Gather and analyze data · Interpret gathered data · Submit reports to the relevant department heads and management · Find patterns and trends in the analyzed data · Help management and other teams achieve business goals and needs · Formulate documentation · Track and reconcile data · Supports the execution of a specific IT process (i.e. Vendor Management, Asset Management, Telecommunications, Business Applications, Service Delivery, etc.) in response to business needs and requests · Perform other duties as assigned and contribute to the success of the department and function across different departments, sometimes virtually · Define, track and monitor KPIs · Collaborates with business and IT stakeholders to identify, analyze, understand and prioritize activities by business value and urgency · Monitor, coordinate metrics and act on exceptions to address issues Minimum Qualifications · Bachelor's Degree · Critical thinker · Influencer · Results-oriented · Facilitator · Problem solver · Thought Leader · Leadership potential · Strong Team player · Highly collaborative · Business acumen · Strategic Thinker · Budget and risk management capabilities · Ability to develop a team environment · Can analyze an issue and troubleshoot · Excellent analytical, problem solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities · Understanding of IT processes and ability to translate and communicate technical concepts into business language · Excellent customer service skills in all interactions with internal and external customers, including but not limited to personnel from other divisions, vendors, suppliers, and other departments · Strong planning and organizational skills to work in a fast-paced environment and manage multiple priorities · Excellent accuracy and attention to detail skills to process large numbers of invoices · Excellent planning and organizational skills to work in a fast-paced environment and manage multiple priorities · Excellent communication and interpersonal skills to build relationship and collaboration across different departments, sometimes virtually Preferred Qualifications · Master's Degree Specialized Skills and Technologies · 1 - 2 years' Experience Understanding of GAP principles · 1 - 2 years' Experience in use of SAP FICO module or equivalent · Track and reconcile all IT spend and invoicing, and provide regular (monthly and annual) spend reviews and present to IT Finance leaders · Provide input with regards to support planning and budgeting process and participate in annual profit and loss (P&L) development · Manage forecasts and seasonality for all IT support and project spend · Maintain open communication with IT, Trade Development, AP, and Accounting teams and make recommendations as well as assist with internal financial procedures · Analyze daily expenses to ensure profitability and identify any issues and opportunities · Assist in running month-end process and work with others in the organization to minimize structural margin loss prior to month close · Assist IT Finance Leaders with monthly financial reconciliation and tracking spends and programing Must Haves: Must be Miramar based, Intermediate Excel, highly organized

Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: * Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. * User account management for Active Directory and several corporate applications, adding and maintaining user accounts according to documented protocols. * Review of systems and records extracts from various sources to identify trends, manage user access privileges, track inventory, and other projects as assigned. * End-user application support for retail apps like MS Office Excel or Word, Abode Acrobat and the various browsers used by the company The role of Technology Support Specialist ensures timely resolution of support requests and clearly communicates with other IT team members to report on new issues and pick up new assignments. Job functions include: * Onsite technical support when remote support is not able to resolve an issue. * Installation and support for OS and apps for PCs, laptops and mobile devices. * Installation and support for printers, scanners and associated applications. * Problem-solving user issues with hardware and various company applications. * Protection of Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations. * Adherence to company policies and procedures. * Performing other duties as assigned. This role is a representative of company administration when interacting with clinics so a high level of professionalism and customer service is a key skill for this position. Occupational Exposure: * Low possibility of incidental exposure to blood borne pathogens or chemical hazards * Low possibility of radiation hazard when working with X-Ray computer equipment * Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices. Mental Demands: Requires: * Patience, resourcefulness and an ability to solve complex problems * Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills. * English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required. * Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed. * Mental agility to gracefully accommodate changing priorities and competing calls for support. Physical Demands: Requires the ability to: * Move quickly in response to assignments * Sit and stand for long periods * Reach overhead and underdesk regularly * Lift up to 40 lbs. occasionally and up to 10 lbs. frequently Communication: * Communicates effectively and professionally with fellow employees regarding issues * Documents effectively in ticketing systems, following issues to resolution. * Assists in sharing information to ensure successful completion of assigned projects. * Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.

International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. This position is onsite (on-campus) only and is not eligible for remote work. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience.

Ready to be a part of a game-changing team that thrives on defying the impossible? About PCS Wireless Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective. Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device's lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA. Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, and it continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it! About the Role The IT Technician is responsible for providing first-line support and ensuring the smooth operation of end-user computing, hardware, applications, and network systems. This role involves managing and resolving tickets, supporting Office 365 and Intune environments, maintaining hardware & network components, and delivering exceptional customer service to internal users. Additionally, the Sr. IT Technician plays a critical role in creating and maintaining thorough documentation, SOPs, and knowledge base articles to support team collaboration and knowledge sharing. What You Will Do Maintain Network Infrastructure Troubleshoot and resolve wired and wireless connectivity issues, including PoE devices, physical link testing, and performance bottlenecks. Install, label, and document network cabling, test for availability, and ensure clean topology and physical layout. Assist in firmware updates on networking gear, security cameras, and other connected infrastructure as needed. Deliver End-To-End IT Support and Automation Own your IT ticket flow from intake to resolution, maintaining SLA compliance and proper escalation paths. Support users across Windows/mac OS environments, including setup, deployment, and troubleshooting. Provision and manage devices and applications using Microsoft Intune, including OS patching and reducing manual workflows. Troubleshoot Office 365 issues (e.g., logins, OneDrive, mailbox config), manage licenses, and enroll users. Use PowerShell to script and automate repetitive tasks, enhancing operational efficiency. Maintain inventory and perform logistics for laptops, accessories, and parts; manage RMA/returns process. Drive Knowledge, Security, and User Enablement Monitor security alerts, respond to threats (e.g., phishing, suspicious activity), and assist with endpoint quarantining. Create and maintain clear documentation: SOPs, KBs, known issues, training materials, and environment status reports. System Maintenance and Automation Maintain, patch, and monitor users' environments to contribute to stability and security. Leverage tools like Intune to deploy applications and machines, reducing manual tasks. Utilize PowerShell scripting to automate tasks and improve operational efficiency. Provision and maintain Apple mac OS systems and peripherals. Ensure camera systems are operational, addressing connectivity issues, and updating firmware when necessary. Who You Are You love technology; it's not just a job, it's a hobby. Your fluent in both English and Spanish. You are curious in general and specifically about technology. You understand that AI really is the future, today You have a minimum of 5 years of work experience in “Network Support” or related fields. We Are Seeking People Who: Who are owners. Are continually raising the bar. Are sincerely open-minded. Are willing to examine their strongest convictions with humility. Are willing to nurture and embrace differing perspectives to make better decisions. If you are ready to join our fast-paced company, apply below! We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match. Job Description The IT Technician will be responsible for supplying, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. They will also ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling associates and vendors for success. Location: Amelia Island, FL (on-property, not hybrid / remote) Responsibilities Responsibilities Provides technical support on all computer systems in the hotel. Installs computer hardware and software, maintaining the latest version of service packs. Ensures proper operation of IT equipment while troubleshooting hardware or software issues. Ensure that IT systems and controls are in place to comply with corporate policy and procedures to maintain compliance with PCI standards and other Corporate IT standards Remains abreast of changes in user, system software, and hardware requirements. Troubleshoot network and system problems; Diagnose system problems, recommend, and implement solutions or draw upon other resources and/or vendors to resolve. Provide onsite assistance with company-issued phones and liaison between Telecom Providers ensuring all phones are issued per company policy. Troubleshoot basic telecommunications issues throughout the hotel, including guest rooms, and assist with telephone moves and changes. Complete work assigned by the Omni Hotels & Resorts Service Desk on time; prioritize and escalate issues as needed. Research and recommend innovatively, and where possible automated approaches for system administration tasks. Identify strategies that leverage our resources and provide economies of scale. Operations and Support Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes. Reviewing system and application logs and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media. Perform regular file archival and purge as necessary. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Maintenance Apply OS patches and upgrades regularly and upgrade administrative tools and utilities. Configure / add new services as necessary. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required Qualifications Previous hospitality, healthcare, or retail experience is preferred Bachelor's Degree in Computer Science OR minimum of 3 years of relevant IT experience Preferred Experience: Opera PMS | Micros POS | Networking | Microsoft O365 Knowledge in hardware troubleshooting, software installation, telephone, and voicemail system installation Good verbal/written communication skills Attention to detail and excellent organizational skills This role will be required to work both Saturday and Sunday with two days off during the week Responsibilities will require being on call and at times working off hours based on critical system outages, upgrades, etc. More specifically, nights/holidays may be required based on the needs of the hotel/business. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

ESSENTIAL DUTIES AND RESPONSIBILITIES The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs. As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: Identifying technical problems Deploying the appropriate IT solutions to solve problems. Designing computer-based systems or programs Identifying user needs with technology QUALIFICATIONS: An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support. EDUCATION / EXPERIENCE: Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus). Minimum three years' experience overseeing IT teams and projects. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems. Ability to manage and prioritize tasks and projects. Solid working knowledge of all relevant coding languages and security protocols. Excellent analytical and problem-solving skills. Experience implementing and managing Artificial Intelligence (AI). Team oriented. Bilingual in English and Spanish.

Position Overview: The System Administrator is responsible for maintaining properly functioning servers, computers, and lab equipment throughout all FNU campuses including classrooms and Offices. Oversee the IT department's day-to-day operations and IT Service processes. This position oversees the monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The IT office also provides training for staff in the use of different software and networking. Key Responsibilities: * Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. * Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department's vision, mission, values, and aims and objectives. * University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed. * Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required. * Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), and all other applicable federal, state, and local laws, rules, and regulations. Specific Duties and Responsibilities: * Read, understand, and comply with the College's mission, the catalog, the College's policies and procedures, the Staff Handbook, and the Institutional Effectiveness process. * Oversee and direct the IT department's day-to-day operations. * Responsible for the supervision of the Assistant System Administrator and the IT team members. * Responsible for improving IT operations performance and IT service delivery methods * Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. * Define access privileges and control structures to keep our systems safe. * Periodically review Azure firewalls, network security groups, and virtual networks. * Advise managers and senior executives on security enhancements. * Manage Azure Security Groups, applications, and Resources * Configure, deploy, and maintain the Operating system image * Monitor and address all Unitrends backup failures promptly * Configure, and update Network switch on all network segments * Configure and maintain the Network and server Alerts monitoring system * Configure and update Network Port Security on all switches * Support Clover credit card swipe machines * Terminal Server management and configuration * Configure, update, and maintain Azure ADConnect * Work with the firewall vendor to configure and update VPN security policies * Configure Windows servers, routers, switches, LAN, WAN, Internet WAP, and Remote Desktop communications. * Maintain properly functioning computers and laboratory equipment including classroom projectors and cameras. * Interact with Student Services staff to identify needs and requirements for their support issues. * Engage 3rd party vendors and service providers in the event of any system failure. * Responsible for computer security updates installations and OS patches in a timely manner using WSUS. * Manage and maintain the university antivirus solution (SentinelOne) * Maintain and upgrade of FNU phone system (Avaya) * Configure system Data backup jobs according to the University data retention policy. * Conduct backup restore in the event of data loss and file corruption * Test new software packages, methods to roll out new software and OS, and remote assistance. * Document system setups and IT service procedures by creating SOPs. * Provide staff with training in computer software or network if required. * Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software. Requirements: * Bachelor's degree in CIS/MIS and/or 4+ years equivalent work experience in a System Administrator role. * Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.). * Experience managing large and small IT projects. * Proven experience as a System Administrator, Network Administrator, IT management or similar role. * Experience with SQL databases, networks (LAN, WAN), and patch management. * Experience working with Microsoft Windows terminal servers * Must have experience working with virtual environments such as Nutanix and Microsoft Hyper-V. * Experience with phone system configuration including VoIP and POTS lines * Experience with system security (e.g. firewall configurations) and data backup/recovery. * Experience with VPN Encryption, networks (LAN, WAN) and patch management * Microsoft Active Directory and Security best practices. * Experience with creating scripts in PowerShell or other similar languages * Extensive experience working with Windows / Mac Operating systems and other platforms including Thin-Client Embedded OS. * Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. * Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/ Server 2016/2019/Azure AD and Domain Controller (DC). * Experience working on infrastructure configurations, i.e. switches, routers, firewalls, and low-voltage cables. * Experience working with Asset/Image Management and patch management solutions. * Extensive Knowledge working with Microsoft Active Directory and account Security best practices. * Maintenance/Management of enterprise NAS and other data storage products. * Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. * Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management * Must be able to work weekends and after hours whenever needed. License/Certification: * Nutanix: 1 year or VMware: years (Required) * Azure Security Engineer Associate (Preferred) * Azure Fundamentals (Required) * Azure Administrator Associate (Preferred) * LAN/Networking: 5+ years (Required) * Windows Servers: 5+ years (Required) * Active Directory: 5+ years (Required) * PowerShell: 1 year (Required) * Network+ (Required) * MCSA/MCSE (Preferred) * CompTIA Network+ (Preferred) * Azure Security Engineer Associate, Azure Administrator (Preferred) Schedule: Monday to Thursday * Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm * *Fridays alternate (campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm) Job Type: Full-time. Benefits: * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Supplemental Benefits * Paid Holidays * Vacation * Sick Time * Bereavement Leave * Jury Duty * Military Leave * Personal Leave * Benefits Continuation (COBRA) * 401(k) Savings Plan * Educational Assistance * Family Medical Leave Act (FMLA)

Analytic Partners is a global leader in commercial measurement and optimization, turning data into expertise for the world's largest brands for almost 25 years. Our holistic approach to decisioning is powered by our industry-leading platform and team of experts, who help leaders make better decisions, faster - unlocking business growth and creating powerful customer connections. With clients in 50+ countries and global offices across New York City, Miami, Dallas, Dublin, London, Paris, Singapore, Shanghai, Munich, Sydney, Melbourne, Charlottesville and Denver, we're growing fast. And we're looking for top talent to join us in shaping the future of analytics. To learn more about what we do, visit analyticpartners.com - and see why we're recognized as a Leader in the industry by independent research firms Forrester and Gartner. What We Value in You:You've got positive energy and passion for working with data. You're optimistic about the future of using data to make informed business decisions.You're never tired of learning and are always looking for ways to grow personally and professionally.You thrive in collaborative work environments. You're both an active communicator and an eager listener - because, let's face it, you can't have one without the other.You can pivot on the fly. Analytics is constantly changing, and we must keep adapting and evolving that change, too. What you worked on last month may differ from what you worked on today, which excites you.You have a “can do” attitude. Our teams create high-quality work on quick timelines.You enjoy owning a problem and see it as an opportunity to innovate and challenge the status quo. We're all about harnessing innovation and are constantly looking for ways to improve.You want to be part of a winning team. We're stronger together, and you're a person who embraces being pushed out of your comfort zone. What You'll Be Doing:Participate in the design, development, and deployment of basic network configurations, servers, laptops, and mobile devices for our end-users, including client engagement team (CET), Technology Engineering (TE), Product Management, Human Resources, Finance, and other support services teams.Set up and administrate configurations for anything relative to Azure, Office 365, OpenDNS, IT Asset Management tools, Exchange, and Active Directory.Support configurations deployment, including software and hardware upgrades on all networking devices that appear in a network environment, including routing protocols, network security, Wi-Fi, and VoIP.Create AP Help Desk Tickets and manage JIRA on the back end.Consistently check manufacturers' guidance for upgrades.Always make recommendations to help improve overall IT functions and solutions for your designated areas.Support/administrate system backups Monitor AV/AM, IDS, and logging operations Maintain inventory control What We Look for in You:Required Skills:Minimum 4 years of IT System Administrator experience Minimum of 2 years of experience in network troubleshooting, including VLANs router setup Bachelor's Degree preferred, or Associates Degree and equivalent experience Experience with Microsoft Azure IT System AdministratorExcellent work organization, self-management, communication, and interpersonal skills Exceptional problem-solving skills and ability to resolve issues across any of our offices and remote teams Nice to Have Skills: Experience with Fortinet FWHands on experience with security tools (i.e. Zscaler or Crowdstrike) Experience with AWS cloud Our differentiator is - Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH. People: We value our people, customers, and partners Passion: We love what we do Growth: Unlimited growth means unlimited potential AP is a customer-focused, team-oriented organization where innovation and results are rewarded, and individuals can chart the course of their own careers. As a woman founded and led company, this has meant supporting a meritocracy where everyone has opportunities to achieve their best and ensure we foster an environment of diversity, equity, and inclusion. In practice this means we will not only work to recruit a diverse workforce, but also maximize the full potential of all of our people. You can read more about our commitment to DEI here Additionally, Analytic Partners participates in the E-Verify program in certain locations, as required by law.

Position Overview: The System Administrator is responsible for maintaining properly functioning servers, computers, and lab equipment throughout all FNU campuses including classrooms and Offices. Oversee the IT department's day-to-day operations and IT Service processes. This position oversees the monitoring, analyzing, and responding to security incidents, as well as implementing preventive measures to mitigate risks. The IT office also provides training for staff in the use of different software and networking. Key Responsibilities: Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department's vision, mission, values, and aims and objectives. University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed. Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required. Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations. Specific Duties and Responsibilities: Read, understand, and comply with the College's mission, the catalog, the College's policies and procedures, the Staff Handbook, and the Institutional Effectiveness process. Oversee and direct the IT department's day-to-day operations. Responsible for the supervision of the Assistant System Administrator and the IT team members. Responsible for improving IT operations performance and IT service delivery methods Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. Define access privileges and control structures to keep our systems safe. Periodically review Azure firewalls, network security groups, and virtual networks. Advise managers and senior executives on security enhancements. Manage Azure Security Groups, applications, and Resources Configure, deploy, and maintain the Operating system image Monitor and address all Unitrends backup failures promptly Configure, and update Network switch on all network segments Configure and maintain the Network and server Alerts monitoring system Configure and update Network Port Security on all switches Support Clover credit card swipe machines Terminal Server management and configuration Configure, update, and maintain Azure ADConnect Work with the firewall vendor to configure and update VPN security policies Configure Windows servers, routers, switches, LAN, WAN, Internet WAP, and Remote Desktop communications. Maintain properly functioning computers and laboratory equipment including classroom projectors and cameras. Interact with Student Services staff to identify needs and requirements for their support issues. Engage 3 rd party vendors and service providers in the event of any system failure. Responsible for computer security updates installations and OS patches in a timely manner using WSUS. Manage and maintain the university antivirus solution (SentinelOne) Maintain and upgrade of FNU phone system (Avaya) Configure system Data backup jobs according to the University data retention policy. Conduct backup restore in the event of data loss and file corruption Test new software packages, methods to roll out new software and OS, and remote assistance. Document system setups and IT service procedures by creating SOPs. Provide staff with training in computer software or network if required. Respond quickly when called by the Campus Deans, faculty, and administration offices and informed of new or existing problems with hardware or software. Requirements: Bachelor's degree in CIS/MIS and/or 4+ years equivalent work experience in a System Administrator role. Familiarity with Azure services (Azure Key Vault, Azure AD, Azure Firewall, etc.). Experience managing large and small IT projects. Proven experience as a System Administrator, Network Administrator, IT management or similar role. Experience with SQL databases, networks (LAN, WAN), and patch management. Experience working with Microsoft Windows terminal servers Must have experience working with virtual environments such as Nutanix and Microsoft Hyper-V. Experience with phone system configuration including VoIP and POTS lines Experience with system security (e.g. firewall configurations) and data backup/recovery. Experience with VPN Encryption, networks (LAN, WAN) and patch management Microsoft Active Directory and Security best practices. Experience with creating scripts in PowerShell or other similar languages Extensive experience working with Windows / Mac Operating systems and other platforms including Thin-Client Embedded OS. Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. Extensive knowledge of Microsoft/Windows product family such as Office 365 /DNS/ DHCP/ Server 2016/2019/Azure AD and Domain Controller (DC). Experience working on infrastructure configurations, i.e. switches, routers, firewalls, and low-voltage cables. Experience working with Asset/Image Management and patch management solutions. Extensive Knowledge working with Microsoft Active Directory and account Security best practices. Maintenance/Management of enterprise NAS and other data storage products. Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management Must be able to work weekends and after hours whenever needed. License/Certification: Nutanix: 1 year or VMware: years (Required) Azure Security Engineer Associate (Preferred) Azure Fundamentals (Required) Azure Administrator Associate (Preferred) LAN/Networking: 5+ years (Required) Windows Servers: 5+ years (Required) Active Directory: 5+ years (Required) PowerShell: 1 year (Required) Network+ (Required) MCSA/MCSE (Preferred) CompTIA Network+ (Preferred) Azure Security Engineer Associate, Azure Administrator (Preferred) Schedule: Monday to Thursday Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm *Fridays alternate ( campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm) Job Type: Full-time. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance Supplemental Benefits Paid Holidays Vacation Sick Time Bereavement Leave Jury Duty Military Leave Personal Leave Benefits Continuation (COBRA) 401(k) Savings Plan Educational Assistance Family Medical Leave Act (FMLA)

div class="description"pstrong Job Summary/strong /p pWe are seeking a strongproactive, highly skilled IT Administrator/strong to join our IT team. This role requires strongextensive experience in Office 365 Administration, Azure Portal, and ticket management/strong, as well as strong problem-solving skills and the ability to work independently without constant oversight. The ideal candidate will be responsible for strongmanaging IT support tickets, /strongmaintaining cloud-based infrastructure, and optimizing IT workflows to improve efficiency. /p p strong Key Responsibilities:/strong /p pstrong Helpdesk amp; Ticket Management (40%)/strong /p ulli Act as the strongfrontline IT support/strong, triaging and resolving technical issues. /li/ul ulli Manage and prioritize tickets within the IT helpdesk system, ensuring timely resolution. /li/ul ulli Escalate complex issues to the appropriate IT personnel while maintaining accountability. /li/ul ulli Develop strongknowledge base articles/strong to streamline troubleshooting. /li/ul pstrong Office 365 amp; Azure Administration (30%)/strong /p ullistrong Administer Office 365/strong (user management, licensing, security policies). /li/ul ullistrong Manage Azure Portal/strong, including identity and access controls, MFA enforcement, and cloud security monitoring. /li/ul ulli Monitor system health, storage usage, and infrastructure performance. /li/ul ulli Perform strongsecurity audits/strong and enforce IT best practices. /li/ul pstrong IT Systems amp; Cloud Applications (20%)/strong /p ulli Maintain and optimize strong WordPress, Asana, Zoho, Zoom, Dropbox, SharePoint, /strong OneDrive and other environments. /li/ul ulli Automate repetitive IT tasks using strong PowerShell scripts/strong and system integrations. /li/ul ulli Optimize strong Office 365 amp; Azure licensing costs/strong through audits and de-provisioning. /li/ul ulli Implement strongbest practices for SharePoint and OneDrive file management/strong. /li/ul p br/strong Process Improvement amp; Proactive IT Management (10%)/strong /p ulli Identify stronginefficiencies in IT workflows/strong and propose automation or process enhancements. /li/ul ulli Maintain IT asset inventory and track company-provided hardware. /li/ul ulli Work cross-functionally with other departments to strongalign IT solutions with business needs/strong. /li/ul ulli Conduct stronguser training sessions/strong on Office 365, cybersecurity, and IT policies. /li/ul pstrong Requirements:/strong/p pstrong Technical Skills amp; Experience/strong /p p✅ strong5+ years of IT experience/strong, including at least 3 years in strong Office 365 and Azure administration/strong. br/✅ Strong expertise in strong Acuity scheduling system, Office 365 Admin, and Azure Portal/strong. br/✅ strong Experience managing IT support tickets and helpdesk systems/strong. br/✅ Proficiency in cloud-based applications: strong WordPress, Asana, Zoho, Zoom, Dropbox, SharePoint, OneDrive/strong, Make, Dynamics 365/Salesforce/Keap, and others. br/✅ Ability to strongautomate workflows/strong using strong PowerShell scripts/strong, power automate, graph api. br/✅ Solid strongnetworking knowledge/strong (DNS, DHCP, firewalls, authentication protocols). br/✅ Understanding of strongcybersecurity best practices/strong, MFA implementation, and user access control. /p pstrong Soft Skills amp; Attributes:/strong /p p✅ strong Highly proactive/strong, able to take ownership of tasks without micromanagement. br/✅ strong Strong problem-solving skills/strong and ability to work in a fast-paced environment. br/✅ Excellent strongwritten and verbal communication skills/strong for documentation and user training. br/✅ strong Customer-service oriented/strong approach with a focus on user satisfaction. br/✅ strong Detail-oriented/strong, with the ability to maintain accurate records and documentation. /p pstrong Preferred Certifications (Not Required but a Plus)/strong /p p✔️ Microsoft 365 Certified: Fundamentals (MS-900) or Associate (MS-102) br/✔️ Azure Fundamentals (AZ-900) br/✔️ ITIL Foundation Certification br/✔️ CompTIA A+ or Network+ /p pstrong Why Join Us?/strong /p ullistrong Company-provided hardware/strong for seamless remote or in-office work. /li/ul ullistrong Autonomy amp; trust/strong - we value independent thinkers who take ownership. /li/ul ullistrong Collaborative environment/strong with direct exposure to IT and business leadership. /li/ul p/p pstrong***This is a on-site position. Please only apply if you're in Miami or planning on relocating. ***/strong/p pem HTM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./em/ppstrongbr//strong/p/div

Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. Schedule: Monday - Friday, 8:00 AM - 5:00 PM This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction. This includes effectively managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must be able to communicate with clients in a clear, professional and articulate manner. Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills. Specialists must be well educated on the features and functionality of TM services. Specialists are responsible for supporting Treasury Management Sales and Product team members. ESSENTIAL DUTIES AND RESPONSIBILITIES * Take incoming calls to fulfill servicing requests and provide technical assistance. * Build rapport and deepen client relationships by resolving issues on the first call. * Maintain an advanced knowledge of Treasury Management tools and services from both an end-user and technical perspective. * Present needs-based product recommendations to deepen the banking relationship. * Stay abreast of all changes, developments and enhancements for all systems and products. * Ensure all audit and security policies and procedures are followed in accordance with Bank policies and Federal regulations. * Navigate effectively and efficiently through multiple systems. * Possess and demonstrate a high level of professionalism. * Communicate in a clear, concise and professional manner. * Provide client focused solutions while being compliant with bank Policies and Procedures. * Partner with other departments within the organization to fulfill client requests. * Work closely with Treasury Management Sales, Product and Implementation groups. * Track client issues to identify product and process improvements or clients at risk due to frequent problems. * Provide client training and support on the use of TM Products. * Other duties and projects as assigned. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Bachelor's degree (BA/BS) from four-year college or university and three to four years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree. Excellent written and verbal communication skills, including telephone skills; strong interpersonal skills with managing technical issues. Knowledge of commercial banking products, including Treasury Management products and services. Strong commitment to client satisfaction. CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) CTP, CCM or AAP preferred. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job Description Job Title: Information Technology Administrator Department: Information Technology Reports To: Information Technology Director FLSA Status: Exempt Prepared by: Human Resource SUMMARY Information Technology Administrator in this position is to oversee and maintain all aspects of the City’s computer infrastructure as well as manage all aspects of the programs’ structures and designs for effective use NATURE OF WORK The IT Administrators will review the City’s computer systems to ensure that all aspects are operating efficiently. IT Administrators will troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. This person is expected to learn emerging technologies and resolve any issues involved in integrating new technologies with existing systems. The IT Administrator is a key technical resource, providing advice, training and technical support for various projects. This position also works closely with the Information Technology Director in evaluating current systems and aligning the City’s objectives with the strategy for technology. KEY RESPONSIBILITIES Implantation and development of the City’s information systems and technology goals, objectives, policies and procedures. Prepare and monitor information systems-related budget items as related to staffing, equipment, software licensing/maintenance, materials and supplies. Implement information systems technologies and processes to improve operational efficiency Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. Install and manage these systems, conduct updates, create passwords and run check for viruses and spyware. Assist and participate in the development of the information systems and technology work plan; assign activities, projects and programs, monitor workflow; review and evaluate work products, methods and procedures - both of assigned staff and/or outside consultants. Manage the City’s technology infrastructure, including servers, workstations, printers, network equipment, telecommunications equipment and audio-visual equipment Performs related work as required. KNOWLEDGES, SKILLS AND ABILITIES Principles and practices of information systems and technology. Ability to assess existing network serves, operating systems and security programs. Ability upgrade existing hardware and software programs. Install and implement effective security systems. Troubleshoot problems with systems and programs Ability to install and configure computer systems, hardware, and peripherals. Act independently and make decisions conforming to the City’s policies, procedures, standards and ordinances. Perform all job duties in an organized and efficient manner with the ability to adjust priorities and perform multiple tasks Must have a friendly disposition and good customer service skills in order to clearly and effectively communicate technical situations to non-technical personnel. Some working knowledge of the most current released version or the immediate predecessor of Microsoft Office and related Microsoft Office automation products. Some knowledge of Internet browsers. Considerable understanding of the inner workings of personal devices, such as desktops, laptops, tablets, smart phones. Ability to adhere to established standards, and complete projects within stringent time schedules. Ability to handle multiple tasks at once, prioritize, and demonstrate excellent follow-through on each task assigned. Ability to perform well under pressure. Ability to analyze and diagnose problems quickly, and to make recommendations for workable solutions within prescribed standards. Ability to maintain professional working relationships with fellow employees, users, and the general public. Ability to express oneself clearly and concisely, both orally and in writing. Ability to work closely with and explain sophisticated technology and processes to end user community. Must be willing to work overtime, night, weekends, and holidays when required to meet critical deadlines and/or to perform routine maintenance and systems upgrades/repairs. Ability to work productively in teams Knowledge of Cisco or similar next generation firewalls Knowledge of VMware or similar principals Knowledge in advanced networking including routing, plans, and access control Working knowledge of relevant operating systems, software, and programming EDUCATION Bachelor’s degree in information systems, Information Technology, Computer Science, or related technology degree OR At least five (5) years of experience that is directly related to the duties and responsibilities specified. A directly related higher degree from an accredited institution may be substituted for up to five (5) years of experience EXPERIENCE AND TRAINING Five (5) years of increasingly responsible professional experience in the administration or management of an information systems operation. SPECIAL REQUIREMENTS Valid Florida Driver's License Must be able to successfully complete FDLE fingerprint and background check. Advanced knowledge of computer systems administration, network infrastructure, and enterprise software administration. EXPERIENCE AND TRAINING Must possess and maintain a valid Florida Driver's license. SPECIAL REQUIREMENTS Ability to type 40 wpm Extensive knowledge of computers and proficiency in Microsoft Office Word, Outlook, Excel, and Power Point applications. Some knowledge of Microsoft Publisher and Access desirable. SUPERVISION RECEIVED General and specific assignments are received as to beats or details and work is normally performed with latitude for the use of independent judgment in the selection of work methods and procedures, subjects to review through analysis of reports, personal inspection, and discussion SUPERVISION EXERCISED Directs and coordinates the work of Police Corporals and Officers; general and specific assignments are received as to details and work is normally performed with latitude for use of independent judgment in the selection of work methods and procedures, subject to review through analysis of reports, personal inspection, and discussion; may be assigned to direct the work of Police Department employees who perform support services and duties. PHYSICAL DEMANDS AND WORKING ENVIRONMENT On a continuous basis sit at a desk and/or stand for long periods of time. Frequently required to walk. Frequently required to see, hear, and talk with employees and the public. Frequently required to read and/or present documents, write or use keyboard to communicate through written means, use a calculator to compute figures. On occasion it is requested to climb or balance, stoop, kneel, crouch, or smell. Intermittently twist and reach office equipment. On occasion it is required to lift or carry weights up to 20 pounds. Specific vision requirements include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employment At-Will Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it. Equal Employment Opportunity/EEO The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

Job Description Essential Duties and Accountabilities: Server administration, including backups, security management, user account management, email systems, and internet access. Collaborates with the VP of Information Technology to plan, implement, and support the network and computing infrastructure plan. Supports voice communications. Provides network and server support by researching, analyzing, and resolving associated problems. Performs administrative functions on systems as needed for implementation, support, and maintenance. Monitors the performance and capacity of systems and implements modifications and upgrades as required. Assists management with IT solutions to ensure target objectives are met. Works with the IT team to find solutions for various project and operational needs. Develops, enforces, and maintains installation and configuration procedures. Performs regular security monitoring to identify any possible threats or intrusions. Applies OS patches on a monthly basis and upgrades administrative tools and utilities as necessary. Maintains data center environmental and monitoring equipment. Suggests areas for improvement in internal processes along with possible solutions. Initiates and implements improvements in all areas of IT responsibility. Serves as the main point of contact on all IT-related matters for all company facilities. Ensures company assets and software licensing are maintained and used responsibly. Adheres to the company’s safety and quality standards. Maintains a safe and clean work area. Performs other related duties as required and assigned. Qualifications: U.S. Citizen or Permanent Resident status required by ITAR. Bachelor’s degree in Information Systems, Computer Science, or a related field. Minimum of two (2) to five (5) years of experience in supporting a network environment. Experience with disaster recovery plans and implementation. Expert knowledge as an OS administrator. Experience: 3+ years with Windows Server. Previous expert-level experience supporting Microsoft Exchange 2016/2019 and Office 365 (Mailbox maintenance), Microsoft IIS. Expertise and proficient experience with Microsoft server products and VMware technologies (e.g., Hyper-V, DFS, Active Directory, Exchange/O365, VMware). Practical working knowledge of SCCM and its functionality. Proficient in TCP/IP networking and related network services (e.g., DNS, SMTP, DHCP, Load-Balancers). Must be self-motivated and able to work in a team environment. Must have expert-level troubleshooting skills, with the ability to determine the root cause of a problem and identify and resolve systemic issues. Ability to manage multiple tasks while effectively focusing on priority issues. Previous competent experience supporting an Enterprise Backup system. Bonus: Master’s degree with a concentration in technology. Nice to have: CompTIA A+, Network+, Security+, Microsoft MCSA Admin, or MCSE Core certifications. Expert-level firewall configuration experience.

The IT Security Administrator position provides technical leadership in both aspects of information security for systems as well as networking technology including recommending network design changes and enhancements. The information security administrator is also expected to assist with the management, configuration, support and security of Lynn University's local area network and metropolitan area network (servers, routers, switches, IDP, firewall, etc.). Job Description: Essential duties and responsibilities * Provide technical leadership in networking technology, system security and administrative support for multifaceted systems. * Research and analyze activity and technical problems, recommend changes/enhancements, and recommend and assist in the implementation of software or hardware changes to rectify any network or information security deficiencies or to enhance business processes. * Assist in developing capacity planning models, ensures planned testing activities are performed and technical criteria are met, and may monitor capacity and adjust accordingly. * Participate in network and information security guidelines regarding, policy, compliance, firewall maintenance and rule setting, intrusion detection, filter creation and ensures appropriate encryption requirements are applied. * Participate in information and system security vulnerability activities regarding auditing of permissions, vulnerability scans, penetration tests, creation of mitigation plans, implement mitigation plans, ongoing incident and mitigation reports. * Participate in Change Management processes for all modifications and make sure network and system security is examined for in all changes. * Act as one of the primary points of contact for all computer security related incidents. Evaluate and recommend appropriate network security policies * Assist in creating of Security Awareness program for all IT Staff members and Lynn computing constituents. * Contribute to evaluation of services provided by vendors and recommends changes. * Evaluate future technologies and make recommendations for software and hardware upgrades. * Integrate best practices, standards, procedures and quality objectives across systems infrastructure or platforms. * Provide technical guidance and leadership, coaching, and mentoring to team members. * Other duties as assigned. Required knowledge, skills, and abilities * Knowledge of Network + or equivalent. * Working knowledge of networking fundamentals. * Proficient in Microsoft Word and Microsoft Excel. * Ability to learn new information in a timely manner. * Technical experience with access control systems Software House CCure 9000 and Assa Abloy Door Services Router preferred. * Technical experience with Cbord Odyssey PCS preferred. * Technical experience with Palo Alto Cortex preferred. * Technical experience with Office 365 Administration and Security Administration. * Technical experience with IP based security cameras Indigovision, Axis and Wyse preferred. * Technical experience with the video management systems like Indigovision preferred. * Technical experience with Microsoft System Center preferred. * Technical experience with Assa Abloy, HID, Personna electronic locking hardware preferred. * Knowledge of standard practices, processes and safe use of materials, hand and power tools, and digital test equipment. * Ability to work within the overall organization of the University and work with skilled and unskilled personnel and administrators. * Must possess good oral and written communication skills and be able to follow oral and written instructions. Ability to express ideas effectively and concisely. * Must be willing to seek training to enhance or learn new skills. * Must be accessible and available in the event of emergencies or when needed to meet the ongoing missions of the University. * Must possess knowledge and technical skills required for the installation, repair and maintenance of the security infrastructure used across campus. * Ability to effectively work individually or in teams as well as with diverse groups. * Ability to work effectively in a service-oriented environment subject to frequently changing priorities. * Ability to follow through and carry out assignments. * Ability to understand and apply University and Departmental policies and procedures. Minimum qualifications * Minimum two years' proven IT Networking and or security infrastructure or relevant installation and maintenance experience. * Associate's degree or equivalent from two-year college or technical school preferred. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.

Job DescriptionElite Corporate Solutions is currently recruiting an experienced IT System Administrator on behalf of a leading U.S.-based manufacturer located in Pompano Beach, FL. This role plays a vital part in maintaining and optimizing IT systems to support day-to-day operations. We’re looking for a proactive and skilled professional ready to join a stable and growth-oriented environment. What You’ll Do Administer and monitor servers, backups, user accounts, email systems, internet access, and security protocols. Collaborate with IT leadership to plan, implement, and support network and infrastructure initiatives across company sites. Oversee performance, capacity, and security of systems; apply OS patches, maintain tools, and implement upgrades as needed. Lead support efforts for Microsoft Exchange/O365, Windows Server, VMware, Hyper-V, Active Directory, SCCM, and IIS. Troubleshoot and resolve server, network, and application issues while continuously improving internal IT processes. Manage disaster recovery plans and maintain data center monitoring systems. Serve as the primary point of contact for IT matters across all facilities. What We’re Looking For Bachelor’s degree in Computer Science, Information Systems, or related field. 3+ years of hands-on experience in server/network administration in a corporate environment. Strong knowledge of Microsoft server products, VMware, Active Directory, DNS, DHCP, TCP/IP networking, SCCM, and backup systems. Experience with Exchange 2016/2019, Office 365, and IIS. Expert-level troubleshooting skills and ability to prioritize issues in a fast-paced environment. U.S. citizenship or permanent residency required (per ITAR regulations). Bonus Skills Master’s degree in a technology-related field. Certifications such as CompTIA A+, Network+, Security+, MCSA, or MCSE. Hands-on experience with enterprise firewalls and cybersecurity protocols. Additional Requirements Must be a U.S. Citizen or Permanent Resident in compliance with ITAR regulations. Must be able to lift 25 lbs and sit for extended periods. No travel required. This is an on-site position located in Pompano Beach, FL.

General Function: The IT Public Safety Administrator oversees the administration of the City's Police Department (PD) systems, applications, and compliance. This role involves providing advanced software support, conducting system analysis and diagnostics for departmental users, and leading IT projects. The position operates with a high level of autonomy and requires handling sensitive and confidential information. Reports To: Director of Innovation and Technology Department Assistant Director of Innovation and Technology Department Supervisory Responsibility: None Key Duties & Responsibilities Essential Duties and Responsibilities: Plan, organize, and direct efforts for the Police Department systems and their impact to operations. Understand and maintain the Police CAD/RMS Systems and ancillary applications. Provide advanced-level support for additional systems, including phone recording, document management, mobile applications, and others as needed. Maintains and monitors the department's core network, switches, and other network devices. Maintains all server systems and performs updates as required. Monitors and performs routine and disaster recovery backup of data. Configures and manages the department's firewalls, intrusion detection / prevention systems, and all cybersecurity-related systems. Plans and designs changes to the Department's network and computer systems as necessary. Understand and ensure systems compliance with all standards required of the Police Department by the Department of Justice, CJIS, State of Florida, and any other regulatory agency or legal requirement. Plan and prepare documents for proposed projects to include technical specifications and cost benefit analysis. Analyze submitted proposals from RFQs/RFPs or contracts for new systems. Project planning to account for all aspects of system deployments including resource allocation, budgeting, timeframe, training, documentation, and scope. Develop, recommend, and implement system and process changes to improve operations and efficiencies. Work with all available resources to improve system integration and processes between City departments. Communicate clearly and concisely both orally and in writing. Establish and maintain cooperative working relationships with those contacted in the course of work. Assists in training departmental personnel in the use and operation of equipment and software. Conducts audits of departmental computer records to ensure accuracy. Prepare reports as required. Maintains strict confidentiality of all departmental information. Attend seminars and workshops related to duties and responsibilities as directed. Assists in monitoring, diagnostics, modifications, construction, and repair of the department's communications system. Will be required to be "On-Call" during off-hours for emergencies or system problems. Performs other related duties as required. All of the above information is intended to indicate the general nature and level of work performed by employees in this position. This description is not intended to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice. Type of Appointment/Work hours: Full-time/Regular position. Standard workweek, which is forty (40) hours of work per week, usually consisting of five (5) days of eight (8) hours per day. The workday may be varied for the efficient delivery of public service. Will be required to work other than the standard workweek on occasion, including evenings, weekends, and/or holidays. Qualifications & Work Environment Requirements: A bachelor's degree in Computer Science, Information Technology, or a related field, in addition to a minimum of five (5) years of experience in computer support. Job Control languages/procedures development is desirable. Demonstrated experience in both network and desktop operating systems support work, installing and repairing equipment. A+, Network+, CCNA, MCSA, or equivalent desirable. Understanding of Virtualization (VMWare or Hyper-V). Understanding of Storage Area Networks. Understanding of Cloud-based Solutions. Knowledge of local area and wide area network administration, telephone, and other communications systems support. Knowledge of Windows systems, laptops, networks, and servers. Extensive experience in O365, Microsoft Suite, and Microsoft Active Directory. Experience configuring and troubleshooting cellular devices using O365 and calendar. Knowledge of various IT support tools. Experience working in a multi-faceted real-world environment. Must be able to read, write, and comprehend verbal and written instructions. Must possess a valid Florida driver's license with a clean driving record. Must pass an extensive background screening process. Physical and Environmental Demands or Conditions: The physical and environmental demands for this position have been listed on the last page of this description. Physical and environmental demands must be met to successfully perform the essential duties and responsibilities of this position. Employment Policies & Core Values Core Competencies: Judgment - Sound decisions based on fact; uses logic to solve problems. Quality of Work - Performs work thoroughly, accurately, and professionally. Reliability - Timely and consistently completes assigned work; consistently reports to work and is punctual. Safety - Committed to ensuring a safe environment and complies with applicable safety standards. Technical Capability - Applies knowledge to identify issues and works to develop skills; demonstrates knowledge of techniques, skills, and equipment. Work Authorization/Security Clearance: The employee must successfully pass a background screening process and comply with the City's Drug-Free Workplace policy. The City will also verify the identity and employment authorization of individuals hired so the proper completion of Form I-9 is required, which includes the employee providing documents evidencing identity and employment authorization. Equal Opportunity Statement: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Qualifying individuals with disabilities may be provided reasonable accommodations to enable them to perform the essential functions. Veteran's Preference Policy: In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, the City of Homestead complies with Florida law by providing Veterans' Preference in hiring. Qualified applicants, including veterans, spouses, widows/widowers, parents of service members, and current reserve or National Guard members, may receive hiring priority if they meet minimum qualifications and can perform the duties required. Veterans' Preference includes additional points on exams, prioritized placement on employment lists, and education waivers for certain qualified individuals. This preference ensures eligible candidates are considered fairly at all stages of the hiring process. For questions, contact the Human Resources Department.

Ready to be a part of a game-changing team that thrives on defying the impossible? About PCS Wireless Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective. Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device's lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA. Our go-getting spirit values flexibility, a "me for we approach", and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it! About the Role: The IT Technician is responsible for providing first-line IT support and ensuring the smooth operation of end-user computing, hardware, applications, and network systems. This role involves managing and resolving tickets, supporting Office 365 and Intune environments, maintaining hardware and network components, and delivering exceptional customer service to internal users. Additionally, the IT Technician plays a critical role in deploying and maintaining workstations and peripherals, contributing to automation, and creating and maintaining thorough documentation, SOPs, and knowledge base articles to support team collaboration and process efficiency. What You Will Do: End-User Computing and Support Manage IT tickets, ensuring SLA compliance, first response, and escalation as necessary. Support Microsoft Intune and Office 365 environments, including: Adding groups, assigning licenses, and managing devices. Enrolling users and managing mailboxes. Troubleshooting Office 365 applications and addressing basic login issues. Assisting with OneDrive file syncing, MFA setup, and Conditional Access policies. Provide training and support to end-users on various software and hardware, including Microsoft Office applications like Teams and Outlook. Educate users on IT ticketing systems and create user-friendly documentation, training videos, and how-to guides to enhance self-sufficiency. Hardware and Equipment Management Assemble, upgrade, and maintain new workstations, including desktops, laptops, and peripherals. Prepare, deploy, and maintain additional equipment, such as laptops and accessories. Diagnose and resolve hardware issues, including replacing components like power adapters, batteries, and cables. Address operating system issues (e.g., slow performance or boot failures) and ensure devices remain updated. Maintain inventory of required parts and perform regular audits to ensure availability. Handle logistics, deliveries, and the return of merchandise. Application and Network Support Assist with application selection, ensuring cybersecurity compliance. Package and maintain applications for deployment via Intune. Troubleshoot basic network connectivity issues (wired and wireless), including verifying physical connectivity, resolving localized issues, and testing network availability. Support PoE devices, VLAN configurations, and firmware updates. Install, test, and document network cabling, ensuring proper labeling and organization. System Maintenance and Automation Maintain, patch, and monitor users' environments to contribute to stability and security. Leverage tools like Intune to deploy applications and machines, reducing manual tasks. Utilize PowerShell scripting to automate tasks and improve operational efficiency. Provision and maintain Apple mac OS systems and peripherals. Ensure camera systems are operational, addressing connectivity issues, and updating firmware when necessary. Knowledge Management and Documentation Build and maintain SOPs, guides, and KB articles to ensure knowledge sharing within the team. Document problem resolution steps, known issues, and activities for assessment analysis. Maintain current documentation of site status, including trouble tickets, deficiency tickets, and incident reports. Cybersecurity Support Monitor security alerts and report potential threats (e.g., phishing attempts, unusual account activity). Assist with endpoint quarantining and ensure compliance with security policies. Educate users on security best practices and perform regular checks to verify compliance. Who You Are: · Diploma or degree in Information Technology, Computer Science, or a related field · Bilingual in Spanish and English is preferred · Minimum 2 years of experience in IT support or a similar role. · Hands-on experience with Microsoft Intune, Office 365, and hardware troubleshooting. · Solid understanding of hardware, workstations assembly, maintenance, and software installation. · Experience with Windows domain environments, Active Directory, and user management. · Familiarity with basic networking concepts (IP addresses, DNS, DHCP, VLANs). · Proven experience in provisioning and managing Apple mac OS systems. · Proficiency in tools like Intune and scripting languages such as PowerShell, with experience in automation. We Are Seeking People Who: · Are owners. · Are continually raising the bar. · Are sincerely open-minded · Willing to examine their strongest convictions with humility. · Nurture and embrace differing perspectives to make better decisions. If you are ready to join our fast-paced company, apply below! We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs. As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: Identifying technical problems Deploying the appropriate IT solutions to solve problems. Designing computer-based systems or programs Identifying user needs with technology QUALIFICATIONS: An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support. EDUCATION / EXPERIENCE: Bachelor’s degree in information technology, information systems, computer science or related field (graduate degree a plus). Minimum three years’ experience overseeing IT teams and projects. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems. Ability to manage and prioritize tasks and projects. Solid working knowledge of all relevant coding languages and security protocols. Excellent analytical and problem-solving skills. Experience implementing and managing Artificial Intelligence (AI). Team oriented. Bilingual in English and Spanish.

Job Title: Information Technology Administrator Department: Information Technology Reports To: Information Technology Director FLSA Status: Exempt Prepared by: Human Resource SUMMARY Information Technology Administrator in this position is to oversee and maintain all aspects of the City's computer infrastructure as well as manage all aspects of the programs' structures and designs for effective use NATURE OF WORK The IT Administrators will review the City's computer systems to ensure that all aspects are operating efficiently. IT Administrators will troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. This person is expected to learn emerging technologies and resolve any issues involved in integrating new technologies with existing systems. The IT Administrator is a key technical resource, providing advice, training and technical support for various projects. This position also works closely with the Information Technology Director in evaluating current systems and aligning the City's objectives with the strategy for technology. KEY RESPONSIBILITIES Implantation and development of the City's information systems and technology goals, objectives, policies and procedures. Prepare and monitor information systems-related budget items as related to staffing, equipment, software licensing/maintenance, materials and supplies. Implement information systems technologies and processes to improve operational efficiency Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement. Install and manage these systems, conduct updates, create passwords and run check for viruses and spyware. Assist and participate in the development of the information systems and technology work plan; assign activities, projects and programs, monitor workflow; review and evaluate work products, methods and procedures - both of assigned staff and/or outside consultants. Manage the City's technology infrastructure, including servers, workstations, printers, network equipment, telecommunications equipment and audio-visual equipment Performs related work as required. KNOWLEDGES, SKILLS AND ABILITIES Principles and practices of information systems and technology. Ability to assess existing network serves, operating systems and security programs. Ability upgrade existing hardware and software programs. Install and implement effective security systems. Troubleshoot problems with systems and programs Ability to install and configure computer systems, hardware, and peripherals. Act independently and make decisions conforming to the City's policies, procedures, standards and ordinances. Perform all job duties in an organized and efficient manner with the ability to adjust priorities and perform multiple tasks Must have a friendly disposition and good customer service skills in order to clearly and effectively communicate technical situations to non-technical personnel. Some working knowledge of the most current released version or the immediate predecessor of Microsoft Office and related Microsoft Office automation products. Some knowledge of Internet browsers. Considerable understanding of the inner workings of personal devices, such as desktops, laptops, tablets, smart phones. Ability to adhere to established standards, and complete projects within stringent time schedules. Ability to handle multiple tasks at once, prioritize, and demonstrate excellent follow-through on each task assigned. Ability to perform well under pressure. Ability to analyze and diagnose problems quickly, and to make recommendations for workable solutions within prescribed standards. Ability to maintain professional working relationships with fellow employees, users, and the general public. Ability to express oneself clearly and concisely, both orally and in writing. Ability to work closely with and explain sophisticated technology and processes to end user community. Must be willing to work overtime, night, weekends, and holidays when required to meet critical deadlines and/or to perform routine maintenance and systems upgrades/repairs. Ability to work productively in teams Knowledge of Cisco or similar next generation firewalls Knowledge of VMware or similar principals Knowledge in advanced networking including routing, plans, and access control Working knowledge of relevant operating systems, software, and programming EDUCATION Bachelor's degree in information systems, Information Technology, Computer Science, or related technology degree OR At least five (5) years of experience that is directly related to the duties and responsibilities specified. A directly related higher degree from an accredited institution may be substituted for up to five (5) years of experience EXPERIENCE AND TRAINING Five (5) years of increasingly responsible professional experience in the administration or management of an information systems operation. SPECIAL REQUIREMENTS Valid Florida Driver's License Must be able to successfully complete FDLE fingerprint and background check. Advanced knowledge of computer systems administration, network infrastructure, and enterprise software administration. EXPERIENCE AND TRAINING Must possess and maintain a valid Florida Driver's license. SPECIAL REQUIREMENTS Ability to type 40 wpm Extensive knowledge of computers and proficiency in Microsoft Office Word, Outlook, Excel, and Power Point applications. Some knowledge of Microsoft Publisher and Access desirable. SUPERVISION RECEIVED General and specific assignments are received as to beats or details and work is normally performed with latitude for the use of independent judgment in the selection of work methods and procedures, subjects to review through analysis of reports, personal inspection, and discussion SUPERVISION EXERCISED Directs and coordinates the work of Police Corporals and Officers; general and specific assignments are received as to details and work is normally performed with latitude for use of independent judgment in the selection of work methods and procedures, subject to review through analysis of reports, personal inspection, and discussion; may be assigned to direct the work of Police Department employees who perform support services and duties. PHYSICAL DEMANDS AND WORKING ENVIRONMENT On a continuous basis sit at a desk and/or stand for long periods of time. Frequently required to walk. Frequently required to see, hear, and talk with employees and the public. Frequently required to read and/or present documents, write or use keyboard to communicate through written means, use a calculator to compute figures. On occasion it is requested to climb or balance, stoop, kneel, crouch, or smell. Intermittently twist and reach office equipment. On occasion it is required to lift or carry weights up to 20 pounds. Specific vision requirements include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employment At-Will Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it. Equal Employment Opportunity/EEO The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.