Information technology/support technician jobs in Pueblo, CO

Dexian has an immediate opportunity available for a Level II Desktop Technician for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for: Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals. Installation of upgrades (memory, hard drives, etc.) and peripheral devices. Providing office support to coordinate and schedule new equipment installations. Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset records. Assisting in coordinating, scheduling, and performing relocations and re-installations of equipment. Performing periodic physical audits of end user computing devices to align with ServiceNow records (deployment location, storage location, and assignee information). JOB SPECIFIC REQUIREMENTS AND SKILLS: 6+ years' experience in supporting enterprise level PC's as an IT Desktop (Desk-Side) or Help Desk Technician Ability to support systems on both classified and unclassified networks. Familiarity with security requirements (ICD 503, DFARS, etc.) Ability to plan and prioritize their work assignments to meet deadlines/SLA's in a fast-paced environment without supervision Advanced understanding of: Active Directory (heavy account management). UNIX (account management, permissions, etc.). McAfee suite of security products (i.e., ENS, DLP, MDE). Hardware support experience (i.e., swapping hard drive, fan, motherboard). Troubleshooting HP systems. Maintaining/troubleshooting VoIP devices (i.e., Cisco Call Manager/Unity). Installing/supporting/troubleshooting Windows and Mac OS devices, MS Office, network connectivity issues, etc., and performing system (re)imaging using LANDesk or other imaging technologies. Data transfers using USMT. Inventory management, shipping and receiving, and asset management to include warehouse processes for shipping/receiving packages, asset tags, unboxing, return merchandise authorization (RMA) tracking. ServiceNow ticketing system. Preferred working knowledge of audio, video conferencing, or control equipment. Manufacturer certifications is a plus (Polycom, AMX, Crestron, etc.) This position requires an active Department of Defense security clearance at the TOP SECRET/ Sensitive Compartmented Information (SCI) level upon hire. Current Polygraph preferred or ability to obtain. U.S. citizens ONLY are eligible for a security clearance and this position. EDUCATION AND CERTIFICATIONS: Associate degree in IT / Computer Sciences, preferred. Current IAT Level-II Technical Certification or ability to obtain within 90 days of start date (CompTIA Security+ or equivalent). LOCATION: This is a full-time/onsite position at a facility in Colorado Springs, CO. COMPENSATION: Dexian reasonably expects to offer $37.00 to $47.00/hour for this position based on skills and experience. Benefits include generous time off, health, vision and dental insurance, matching 401k, etc. EMPLOYMENT QUALIFICATIONS: Submit/Pass a 10-year background check, criminal history, drug screening, and fingerprints. Valid driver's license/Real-ID with clean driver's history. Self-starter with extremely strong work ethic. Excellent time-management and multitasking skills. Exceptional attention to detail and high level of accuracy required. Demonstrated problem solving and people skills. Ability to research, resolve and complete tasks within pre-determined deadlines and schedules. Ability to process work quickly and accurately - dealing with interruptions, changing timelines and priorities on a regular basis. Excellent communication skills, both verbal and written, to articulate details in a professional manner. Must embrace technology to promote efficient operations. Strong command of Microsoft Office Suite including Outlook, Excel, and Word programs. Desired Skills and Experience Desktop support, Desktop technician, IT, PC, laptop, printer, mobile devices Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility. DUTIES: Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware. Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations. Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure. Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure. Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure. Work closely with Infrastructure and Network teams to understand and support systems. Support the implementation and compliance of IT processes related to service delivery and facilities. Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives. Escalate high-severity or recurring issues to appropriate levels. Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks. Participate in IT projects and initiatives as needed. REQUIREMENTS: Bachelor's degree, technical certification, or equivalent experience in IT or related field. 3+ years of experience in a technical support or IT service role. Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently. Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience. Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling. Proven ability to resolve technical issues efficiently. Familiarity with SLAs and performance metrics. Excellent verbal and written communication skills across all organizational levels. Understanding of company objectives and how IT supports business units and departments. Strong interpersonal, team collaboration, and facilitation skills. Effective organizational and project management capabilities. Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM Must be able to work in high-altitude environments Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints. Windows OS & Mac OS: Installation, configuration, and support. Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint. Active Directory: User account management, group policies. Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting. Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment. Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL Foundations: Understanding of incident, problem, and change management. Security Awareness: Basic understanding of endpoint protection and data security practices. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

What You'll Do: • Serve as the first point of contact for users needing technical assistance • Handle support requests by phone or ticketing system • Troubleshoot issues involving software, hardware, networks, access, and user accounts • Identify recurring problems by reviewing historical data and system records • Escalate tickets to specialized teams when needed • Keep documentation, records, and databases up to date • Communicate clearly and professionally with users at various levels Minimum Qualifications (Mandatory): • AA Degree in a related field with at least 3 years of relevant experience OR High School diploma with 5 years of related experience and a valid certification • Must meet DoD 8140 IAT II compliance (Security+ CE qualifies) • Must be a U.S. Citizen • Must possess and maintain an active TS/SCI security clearance Preferred Skills & Background: • Strong communication and customer service abilities • Experience handling or supporting DoD-related equipment • Familiarity with Unix, Linux, or Solaris operating systems • Comfort working in high-visibility, fast-paced environments • Understanding of secure messaging systems or defense communication platforms

Veteran-Owned Firm Seeking a Network/System Administrator with TS/SCI for a role at Schriever Space Force Base (SFB) in Colorado Springs, CO. My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies. At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies. We seek to fill a Network/System Administrator position at Schriever Space Force Base (SFB) in Colorado Springs, CO. The ideal candidate must hold an active TS/SCI clearance and have 1-3 years of experience in System Administration or Network Administration. They should have working knowledge of Cisco networking and switching, virtualization technologies, LAN/WAN environments, and data backup solutions, including COMSEC integration. They must also meet DoD 8570.01-M requirements for an Information Assurance Technician Level I certification. If you're interested, I'll gladly provide more details about the role and discuss your qualifications further. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: HRUCKUS seeks a Network/System Administrator for a role supporting the Department of the Air Force at Schriever Space Force Base (SFB) in Colorado Springs, CO. Position Description: The primary function of the Network/System Administrator will be to organize, install, and support government organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization's infrastructure. This position might be called upon to provide technical support to computer users to help solve users' problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Position Job Duties: Ability to operate under supervision Execute day to day management and operations of systems and networks Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes Work as part of a security incident response team as needed Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server 2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e. g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security Position Qualifications: 1-3 years related experience Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware Working knowledge of CISCO network and switching and virtualization technologies Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization Working knowledge and current relevant experience with PL2 network environments/systems Must be familiar with DoD policy as it applies to implementing and executing system and network administration. Education: Bachelor's degree or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I within 6 months of the date of hire Security Clearance: Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Details: Job Title: Network/System Administrator I Location: Schriever SFB, CO Security Clearance Requirement: TS/SCI Assignment Type: Full-time Salary: Dependent on the candidate's experience, with a target range of up to $93,000.

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: * Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. * Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. * Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. * Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. * Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. * Monitor key performance indicators and quality measures for escalations and CFDs. * Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. * Provide thought leadership on serviceability, support readiness, documentation, process, and training. * Guide and support team members in professional development, performance management, and career progression. * Communicate effectively to ensure the team remains informed of company, organization, and team priorities. * Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. * Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. * Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: * 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. * University Degree in IT or a related major. * Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. * Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS * The ability to obtain, maintain and access classified information at the Secret level. * Must possess Security+ certification. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. * Supports onboarding by validating network access. * Ensures all requirements are met by end user while in processing to allow for network access. * Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues. * Troubleshoots devices when faults are encountered. * Documents all faults encountered and remediation of faults. * Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system. * Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller. * Issues IT equipment to user groups and train the groups on proper usage. * Patches and keeps machines updated with the most up-to-date patches. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

Fusion HCR is hiring! include, but are not limited to, the following: Supporting Airport's Common Use Passenger Processing system (CUPPs) a. Daily system readiness checks b. Workstation Imaging c. Workstation Patching d. Troubleshooting / replacing hardware components / peripherals e. Troubleshooting configuration details f. Responding to calls for service related to CUPPs g. Coordinating with CUPPs support vendor to correct issues or implement changes h. Coordinating with airport IT staff i. Logging work orders / support tickets j. Interface with airline partners for training or troubleshooting k. Creating and maintaining documentation related to CUPPs Supporting Airport's digital signage platforms a. Daily system readiness checks b. Workstation Patching c. Troubleshooting / replacing hardware components d. Troubleshooting configuration details e. Responding to calls for service related to FIDS/BIDS/GIDS/Advertising f. Coordinating with CUPPs support vendor to correct issues or implement changes g. Coordinating with IT staff h. Logging work orders / support tickets i. Interface with airline partners for training or troubleshooting j. Creating and maintaining documentation related to signage systems IT Project Support a. Coordinating with Airport IT to provide assistance with airport technology project work as needed b. Hardware deployment, testing, configurations, etc. c. Creating and maintaining documentation Requirements 2+ years of knowledge and expertise in airport systems and technologies to support operations. Systems include Common Use Passenger Process System and Airport digital signage. Personal Characteristics: Must be willing to work onsite. Hours 5am to 2:30pm Mon-Fri. This is a multi-year engagement.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution. Responsibilities Provide first-level support for all systems, software, and hardware Use problem management software to track all user incidents, requests, and system downtime Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule Ensure user problems and requests are completed within approved SLA's Collaborate with team members to create and maintain standard operating procedures and technical support documentation Ensure all workspaces and equipment is maintained per department policy and procedures Collaborate with team members to complete project work Qualifications College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Dental, vision, voluntary life, short term disability Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities *Applications are accepted on an ongoing basis. Click on "Apply" to submit for this position. Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. Pay Range USD $18.00 - USD $20.00 /Hr. Tipped Position This position does not earn tips College training equivalent to an Associate's degree in computer technology or equivalent technical training At least one year in a technical support role preferred Minimum age requirement is 21 What we offer you: Multiple benefit plans to suit your needs Dental, vision, voluntary life, short term disability Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities *Applications are accepted on an ongoing basis. Click on "Apply" to submit for this position. Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're intimately familiar with DOD security programs and mission requirements. ⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. 💲 COMPETITIVE BENEFITS PACKAGE to address our employees' physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come first! Information Technology/Information Assurance Specialist I The IT/IA primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. In this role you will…. Establish complex operational software configuration controls and system interfaces for computer system(s) assigned Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required Analyze and troubleshoot system anomalies to ensure optimum equipment performance Prepare system for operational use and support operational tests Review, prepare, and update authorization packages Notify customer when changes occur that might affect authorization accreditation Conduct cybersecurity portion of the self-inspection's checklist Review and provide technical and cyber security coordination on all Bodies of Evidence that make-up the authorization package Identify any and all vulnerabilities and implement countermeasures Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration Provide External Information System(s) Client Support Perform account creations, changes, & deletions on multiple authorization boundaries Perform Help Desk & troubleshooting activities Perform Hardware/Software System Configuration, upgrades and modifications Perform system and network appliance patching activities Provide Government-Issued Laptop Support Assist in Media Control & Accountability activities Perform COMSEC account/equipment management activities Additional duties as assigned Experience Requirements: 2-5 years related experience Prior performance in roles such as Systems Administrator or Network Administrator Education Requirements: Bachelor's degree in a related area or equivalent experience (4 years) Certification Requirements: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire Security Clearance Requirements: Active DOD TS/SCI Clearance Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Other Requirements: This is a 24/7 service desk position requiring shift work which may or may not include Morning, Night, and “Swing” shifts, including potential holidays and weekends. Reports to a physical location which occasionally requires the ability to traverse between buildings Ability to manage stress with a high degree of maturity/professionalism Demonstrated critical thinking and leadership skills and the ability to work well with others Effective verbal and written communication skills Other duties as assigned All Level I & Level II positions - candidate should possess some Special Access Program (SAP) experience All Level III positions -candidate should possess 2+ years of Special Access Program (SAP) experience Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations Working knowledge and current relevant experience with PL2 systems May be required to move equipment/files weighing up to 50 pounds The anticipated compensation range for this position i s $80,580 - $109,020. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories. Central to Watermark's employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.) Watermark is an equal opportunity employer. All terms and conditions of employment are established without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected category under applicable federal, state, and local laws.

COLSA Corporation is seeking candidates for an IT and Network Specialist to support MDA projects. * Prepare, maintain, and update the IT/IM facility requirements to include: communications, HVAC, power, tech power, cable and cable trays, etc. * Assist with preparing and reviewing consolidated facility documentation, requests for proposal, and system design specifications * Validate and inspect quality assurance of IT/IM facility implementation and installations and report findings * Coordinate planning and preparation for approved facility IT decommissioning activities * Coordinate implementation planning for specialty systems * Engage and support the acquisition process by participating in the MDA chartered processes * Evaluate and recommend disposition in conjunction with the MDA property organization * Review accountable assets of existing facility and new requirements affected by agency relocations into new facilities * Perform Project Champion quality assurance and management oversight of defined portfolio projects * Collaborate with MDA customers to identify and document project requirements and to develop functional and systems requirements and specifications * Perform as Property Custodian (PC) for Land Mobile Radio (LMR) * Manage international roaming and configuration of wireless cell phone and device program Ideal candidate will possess: * Excellent written and verbal communications skills * Ability to work independently with minimal direction * Self-starter and self-motivated * Good collaboration, problem solving, organizational and team facilitation skills * Ability to work on several projects simultaneously and set priorities At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our "Family of Professionals!" Learn about our employee-centric culture and benefits here. Required Experience * Must have one of the following combinations of education and experience * Masters Degree in STEM related field from an accredited institution with at least 10 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects * Bachelors Degree in STEM related field plus 15 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects * Capable of leading, coordinating, and executing specialized IT system planning, design, maintenance, sustainment, and assessment activities * Works independently and/or leads teams to analyze and resolve problems * Musu be able to provide daily supervision and direction to support * U.S. Citizenship required; Must have an active SECRET security clearance Preferred Qualifications * Experience supporting and expanding command and control voice networks * Experience with planning, designing, implementing, and maintaining complex IT enterprise or corporate network solutions/environments * Demonstrated experience with networking architecture, networking protocols, network security design, routers, firewall architecture, etc. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Minimum Salary $120,000.00 Maximum Salary $130,000.00 The salary range, if referenced, represents a good faith estimate. COLSA considers various factors when determining base salary offers, but not limited to, location, the role, function and associated responsibilities, a candidate's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. COLSA offers a comprehensive and customizeable benefits program which includes Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Accidental Death & Dismemberment, Supplemental Income Protection Programs, 401(k) with company match, Flexible Spending Accounts, Employee Assistance Program, Education & Certification Reimbursement, Employee Discount Program, Paid Time Off and Holidays. This position will be posted for a minimum of 3 business days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position. Hiring Pay Range: $23.00 - $28.50 per hour * The hiring pay range for this position is commensurate with the level of relevant experience and education. Health & Wellness Benefits (Subject to Eligibility Requirements) * Minimum 4 Weeks of Paid Time Off (PTO) * 11 Paid Holidays * Medical, Dental, and Vision Insurance * Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts * Company provided Live, AD&D, and Disability Insurance with supplementation options * 401(k) plan with discretionary company match and profit sharing * Discretionary annual bonus and employee referral incentives * Employee Assistance Program (EAP) * Tuition Reimbursement Program * Spanish Communication Assistant Program Incentive * Employee Banking Products Summary * Responsible for installing, configuring, and setting up Personal Computers and other network associated hardware (printers, docking stations, etc.). Responsible for software installation and configuration on desktop client workstations. Responsible for responding in a timely, professional and courteous manner to technical customer service issues. Responsible for troubleshooting computer hardware, software, and peripherals/component issues. Responsible for answering phone calls and responding to emails and voicemails from customers regarding technical issues in a timely, professional and courteous manner. Responsible for documenting technical solutions to share knowledge with team members. Essential Duties and Responsibilities * Excellent customer service and people skills. * Ability to multitask and manage multiple priorities. * Troubleshoot Personal Computer hardware, software, and peripheral issues using all available resources to resolve issue for customers in the most efficient manner. * Identify network problems or application issues and escalate to appropriate resources in a timely, professional manner. * Ability to document technical solutions in a clear, concise and accurate manner. * Ability to work extended hours as required and overtime as required. * Valid driver's license and ability to drive a licensed vehicle. * Travel to branch locations as required. * Ability to work on call duty 24x7 on rotating schedule with other staff. * Handle incoming calls in a tiered call center manner. * Address tickets from users. * Decommission PCs and Printers. * Image and prepare PCs for users. * Physically move equipment as required. * Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position. * Delivers quality of service as defined by department standards. * Maintains confidentiality as defined by department standards. * Supports the company's Mission, Vision, and Values. * Other duties may be assigned. Education and/or Experience * 5+ years IT experience or equivalent education preferred. * 5+ years of customer services experience preferred. * Advanced knowledge of computer troubleshooting required. * Advanced knowledge of network troubleshooting required. Work Schedule: Monday - Friday, 8:00am - 5:00pm Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes. Anticipated Date of Application Window Closure: 10/23/2025 (or until filled)

Full-time Description The Help Desk Technician will serve as the first point of contact for customers to provide technical assistance with computer systems. Must answer queries on basic technical issues and offer advice to solve them. Respond to end-user phone, email, or chat requests for support. The Technician will perform remote analysis through diagnostic techniques and determine the best solution based on details provided by customers. The Technician will ensure quality service by following-up with customers to update them on status and resolution of their issues Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Utilizes product information or solution database to research, analyze, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. Record events and problems and their resolution in logs. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS Microsoft certifications preferred. KNOWLEDGE | SKILLS | ABILITIES Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills. Customer-oriented with ability to remain calm in difficult situations. Complies with HIPAA regulations for patient confidentiality. Knowledge in healthcare systems operations such as EMR. EDUCATION REQUIREMENTS High school diploma or equivalent required. BS in Computer Science or relevant field preferred. EXPERIENCE REQUIREMENTS 1 year Help Desk experience preferred. Windows experience preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it's due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures - not just their success. We appreciate the individuality of the people around us. This position will be filled and worked onsite in Colorado Springs, CO; Active (or active within 24 months) Security Clearance REQUIRED JOB SUMMARY: The Jr. System Admin, Linux Engineer supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II. Trace3 Gov's team provides engineering expertise and IT services in support of various NORAD, NORTHCOM, USSTRATCOM, and US Space Force Command and Control (C2) missions. The systems provide timely, accurate, unambiguous, and continuous classified communications and processing capability in operations centers at Cheyenne Mountain Space Force Station, Peterson Space Force Base, Colorado; Offutt AFB, Nebraska; Vandenberg, California; and other worldwide operational locations. Employees perform enterprise architecture, system engineering, software development, system integration, and system test duties to fulfill operations, maintenance, and sustainment requirements. Experience supporting capability development, delivery, and sustainment of Command and Control (C2) systems within an Agile environment supporting the missile warning, missile defense, and space domain awareness (SDA) domains is highly desired. ESSENTIAL JOB FUNCTIONS: Provide Systems Administration/Integration to support Linux environments. Administer/update/troubleshoot air warning, missile warning & space defense systems development/test environments. Implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management. Linux System Administrator responsible for the internal administration, maintenance, and management of capacity resources the integrated NISSC development environment at the Government Test Development Facility. Set up and manage Linux and Windows systems, applications and environments and ensuring those systems comply with government security standards. Builds, configures, troubleshoots, and integrates new and existing servers to provide service enhancements, application deployments and infrastructure upgrades. Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Troubleshooting network hardware and software applications, OS upgrades, and security systems to resolve operational issues and restore services. Responsible for monitoring performance, system usage, and back-up and recovery Familiarity with storage appliances and configurations. Experience with VMware and the ability to analyze and optimize. Familiarity with Continuous Integration/Continuous Deployment (CI/CD), agile system development, and DevSecOps tools and processes. Experience implementing patches, scanning, remediating findings, auditing. Supports operating system patching in compliance with security policy and procedures. Support software deployments to customer sites. Ensures lab configuration management. Manage tickets and resolution of issues identified by lab users. PREFERRED TECHNICIAL SKILLS: Experience in Systems Administration of complex applications on Unix/Linux platforms. Experience with Linux/Unix system administration including installing and configuring systems from the OS level up. Experience with Information Assurance policies and procedures and the ability to apply IA requirements to an existing system, experience with applying group policies from Active Directory environment impacting Linux OS. Ability to write scripts in Perl, bash shell and Expect languages or equivalent (developing, debugging, and maintaining). Experience with configuring, analyzing, and troubleshooting clustered and virtual Oracle (Sun) and Linux-based servers. Technical aptitude and ability to administer Network services including Active Directory, LDAP, Radius, NPS. Understanding of network services including DNS, DHCP, NPS and relation to Linux Operating Systems. Authentication services including LDAP, Active Directory, Radius, NPS. Server support including Linux and VMWare. Ability to troubleshoot and accurately identify root cause of infrastructure issues. Creation of custom scripts/programming for customer and administrative needs. Familiarity with network administration, switches, configuring for host security, availability, and throughout. Linux IPA including LDAP, DNS, Kerberos, addressing any directory services requirements. Filesystem management on large fiber-channel RAID storage arrays, Linux kernel config and tuning. Customization of Linux servers for use with large RAID disk arrays. Skills/understanding of Microsoft server and OS products that connect and support Linux based systems. Experience with VMWare installation and configuration and Systems Administration of ESXi hosts, deploying and configuring VMWare vCenter, configure virtual storage using ISCSI and NFS storage. YEARS OF EXPERIENCE: 0-3 years of experience SECURITY CLEARANCE: Minimum Secret Clearance (Active or active within past 24 months), TS preferred EDUCATION/CERTIFICATION: Bachelor's degree in related field preferred, or equivalent experience; DoD 8570 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP, CISSP, CISA, GSE, SCNA) is required within 90 days of starting U.S. Citizenship is required for all positions at T3G, due to security clearance requirements for government/federal contracts held by Trace3 Gov. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.Estimated Pay Range$50,000-$63,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email *********************. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Inspiroz is seeking a driven, detail-oriented part-time School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz' portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution Take the lead in resolving technical issues that require on-site support. Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices. Conduct thorough troubleshooting to identify the root cause of problems. Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required. Act as the liaison between on-site operations and the remote IT support team in India. Communicate technical issues and requirements to the remote team accurately and clearly. Provide detailed information and documentation to facilitate remote troubleshooting and support. Works closely with the remote service desk team to resolve technical issues. Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service Communicates updates, challenges, and tasks to the client in a clear and timely manner. Listens actively to client concerns and addresses them appropriately. Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership. Assists clients in aligning technology solutions with their specific goals and requirements. Ensures client satisfaction by following up on issue resolution and providing necessary support. Takes personal interest in the quality of work and meeting customer needs. Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions. Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.' Time Entry and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature. Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration. Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: Windows Systems Mac Systems Active Directory Networking equipment and concepts Hardware repairs and installations Skills Excellent customer service skills Excellent hands-on technical support skills Excellent verbal and written communication skills Abilities Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference. Ability to adapt to changing situations, be flexible in approach, and effectively multitask. Ability to self-motivate and work independently when required, taking initiative and ownership of tasks. Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor's Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years' experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles. An opportunity for career growth within the organization Competitive compensation package with variable pay potential and benefits We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons has emerged as a leader in the development of cutting-edge solutions for the Department of Defense and Intelligence Community. Our tremendous success can be attributed to our people and our priorities. We hire the best; we make them a priority and we never lose focus on the mission. It's why we're here. We have built this cultural legacy by working closely with analysts and operators to understand their needs and deliver meaningful value through innovative, cost effective and intuitive software solutions. Our Space Operations Program Directorate is passionate about making America the undisputed leader in Space because we understand that ensuring our nation's security for future generations depends on it. Parsons creates game changing space solutions by teaming highly respected subject matter experts with brilliant technologists. Do you want to be part of a team that is helping the government solve major national security challenges in the space domain? We need your help. Our Team is looking for a Service Desk Technician. In this role you will maintain Information Technology (IT) systems and standard operating procedures for the systems continuing performance. Support day to day operations, resolving issues for customer, as they pertain to Information Technology systems. The System Administrator will be the first line of defense in resolving Service Desk issues and providing support for hardware complications. Install, update and ensure functionality of operating systems to improve integrity and efficiency. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Required Skills: * Provides Tier 1 Service Desk problem identification, diagnosis and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to agency management and internal customers * Provides technical support and guidance to all users. Creates and tracks incident tickets to resolution * Proficiency with ticketing systems for tracking and managing user support requests. * Escalates and routes incident tickets to the proper groups to resolve issues * Track metrics for incident tickets and watch for trends * Troubleshoot hardware/software interface and interoperability problems * Work as part of a security incident response team as needed * Follow Operations and Maintenance (O&M) and build Tactics, Techniques and Procedures (TTPs) and Standard Operating Procedures (SOPs) for service desk performance * 100% onsite is required in Colorado Springs, CO * Must have a Bachelors Degree in Computer Science/Engineering or other relevant Engineering field from an accredited university with 1-4 years of experience * Top Secret (TS) security clearance with eligibility for Secret Compartmented Information (SCI) * Willingness to submit to a Counterintelligence polygraph to achieve SAP security Clearance within 6 months of hire * Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months of hire: Cisco Certified Network Associate-Security (CCNA-Security), Cybersecurity Analyst Plus (CySA+), Global Industrial Cyber Security Professional (GICSP), GIAC Security Essentials (GSEC), CompTIA Security+ (Security+), Certified Network Defender (CND), or Systems Security Certified Practioneer (SSCP) * Must have the ability to work in a fast paced, dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners * Working knowledge of Microsoft Office (Word, PowerPoint, and Excel) * All other tasks as assigned by the IT manager Desired Skills: * Knowledge of Networking technologies, Ports, Protocols, and services. * Familiar with COMSEC requirements and procedures * Experience with installation and maintenance of authentication/authorization software e.g. Active Directory, Identity Management (IdM) * Experience with configuration management Security Clearance Requirement: An active Top Secret SCI security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $86,700.00 - $151,700.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************

The Technology Support Specialist provides professional, customer-focused, Tier I and Tier II technical support to City staff through on-site, remote, and telephone assistance. Responsibilities include diagnosing and resolving end-user hardware and software issues, maintaining and configuring endpoint devices, supporting audiovisual systems, performing user account administration, and ensuring accurate documentation of work performed. As specialists progress through Levels I-IV, assignments become increasingly advanced, requiring refined troubleshooting skills, deeper technical knowledge, expanded project participation, and elevated responsibilities related to training, documentation, and system administration. Duties and Responsibilities Provides Tier I and Tier II technical support for computer systems, mobile devices, telecommunications, peripherals, and software applications. Troubleshoots and resolves user issues related to hardware, software, connectivity, authentication, printing, and system access. Builds, configures, deploys, and maintains endpoint systems using standardized imaging processes. Performs onboarding and offboarding tasks including account creation, deactivation, and permission adjustments. Maintains accurate records of devices, assignments, and inventory details. Documents work and resolutions within the helpdesk ticketing system. Provides user assistance, general training, and communication related to technology usage and best practices. Maintains and updates departmental records, forms, and management systems. Supports audiovisual technologies in conference rooms, meeting spaces, and public meetings. Provides technology support for scheduled public meetings and City events. Participates in the department's stand-by/on-call after-hours rotation. Assists with periodic user access reviews and permission audits (Levels III-IV). Designs and maintains training materials, SOPs, and documentation for end-user technologies (Levels III-IV). Performs advanced troubleshooting of systems, peripherals, applications, and user environments (Levels III-IV). Establishes and maintains effective working relationships with staff, vendors, and external partners. Performs other duties and special projects as assigned. Supervisor Duties This position has no supervisory responsibilities at any level. Work Environment Work is primarily performed in an office environment with moderate noise levels, with occasional work in server rooms, network closets, and public meeting areas. The role requires regular standing, walking, bending, and lifting of equipment, as well as frequent use of computers and electronic devices. After-hours support may be required during emergencies or maintenance windows. Reasonable accommodations may be provided in accordance with ADA guidelines. Requirements Qualifications Technology Support Specialist I - Entry Level High school diploma or equivalent is REQUIRED. Specialized courses or training equivalent to one year of college is desired. Six (6) months of customer service or related experience is highly valued. Valid Colorado driver's license within 90 days of hire is REQUIRED. Knowledge of PC hardware and components is highly valued. Basic knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Familiarity with Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist II - Intermediate Level High school diploma or equivalent is REQUIRED. Associate degree in Information Technology, Computer Systems, or related field is desired. Specialized courses/training equivalent to two (2) years of college is desired. Minimum one (1) year relevant experience REQUIRED A+, Network+, Security+, or equivalent Microsoft certification is desired. Valid Colorado driver's license within 90 days of hire is REQUIRED. Knowledge of PC hardware and components is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist III - Advanced Level High school diploma or equivalent is REQUIRED. Bachelor's degree in Information Technology, Computer Systems, or a closely related field is desired. Specialized courses/training equivalent to four (4) years of college is desired. Minimum two (2) years relevant experience REQUIRED A+, Network+, Security+, or equivalent Microsoft certification is desired. Valid Colorado driver's license within 90 days of hire is REQUIRED. Advanced knowledge of PC hardware, components, and troubleshooting is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist IV - Senior / Expert Level High school diploma or equivalent is REQUIRED. Bachelor's degree in Information Technology, Computer Systems, or closely related field is highly valued. Minimum of four (4) years of relevant employment in IT support is REQUIRED. Two certifications such as A+, Network+, Security+, or equivalent Microsoft certifications are highly valued. Valid Colorado driver's license within 90 days of hire is REQUIRED. Advanced knowledge of PC hardware, components, user account management, and troubleshooting is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Required Capabilities Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. To perform the essential job functions and to ensure the safety of themselves, their coworkers, and the public, employees must have the ability to regulate attention; to plan; to understand, remember, and apply information; to effectively interact with others; to concentrate and maintain pace; and to adapt or regulate one's behavior. Ability to proficiently read, speak, and understand English. Proficiency in non-English languages is highly valued. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Demonstrated strong verbal and written communication skills, analytical skills, statistical and mathematical abilities and interpersonal skills. Ability to read and interpret documents such as safety rules, operating maintenance instructions and procedure manuals. Ability to write complex reports and distill information for many audiences. This position requires close, distance and peripheral vision. Ability to hear an average conversational voice in a quiet room, using one or both ears, at a distance of six (6) feet. Ability to hear sounds and signals indicating work and safety necessities. This position requires standing, walking and sitting for periods of time. Utilization of hands and fingers to operate office computer keyboard and equipment required. Must be able to reach with hands and arms, and stoop, kneel or crouch if needed. Must be able to lift up to fifty (50) pounds as needed and frequently lift up to twenty-five (25) pounds. This position requires effective proficiency in the use of computer software and applications, office equipment, and professional telephone use. The ability to adequately type quickly with few to no errors is also very important. This position will often require multi-tasking in the use of computer, phone, and office equipment while interacting with clients. Candidates for this position may be required to take and pass technology proficiency assessments prior to employment. Salary Description $18.76 - $36.72 depending on qualifications