Information technology/support technician jobs in Rancho Cordova, CA - 616 jobs

Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks , Asma Additional Information All your information will be kept confidential according to EEO guidelines.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Qualifications SKILL SET Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required. Additional Information Thanks & Regards Praveen K. Paila ************

Description Help Desk Support Technician FLSA Non-Exempt QUALIFICATIONS: A+ Certification or equivalent experience Good oral and written communication skills Customer service experience (call center experience preferred) Hardware troubleshooting skills Excellent software skills Operating System experience (Windows 7) Excellent knowledge of desktops, laptops, and other common peripheral devices Experience creating and deploying disk images Knowledge and experience with hardware warranty procedures Ability to monitor computer technology service and repair Self-motivated Ability to lift up to 40 lbs up to a height of 4 feet occasionally REPORTS TO: Technology Support Manager TERMS OF EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement. ESSENTIAL JOB FUNCTIONS: Provide technical support for computer users via phone. Maintain/update work order system and communicate work order priority and status to end users. Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues. Communicate effectively with staff and students regarding maintenance of technology. Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc. Disaggregate service-related data to discover trends and recommend process modifications for technology service. Actively monitor and report compliance with the district's technology service level agreement. OTHER JOB FUNCTIONS: Lead special technology projects as required. Attend meetings and trainings as scheduled. Other duties as assigned.

Your Role The Technology Services and Operations team supporting all end point systems and technology. The Technical Support Specialist will report to the Supervisor of End Point Field Services. In this role you will be assisting our customers with computer issues either on-site or remotely while providing the highest level of customer experience possible. Other tasks include imaging and deploying systems to customers for both break-fix and refresh for lease returns. Documenting Service Now with the highest quality notes and keep asset tracking system up to date. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building, and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Typically Requires minimum of 3 to 5 years of experience. Vocational or technical education in addition to prior work experience desired. Experience working with Microsoft Client Operating systems Win10 in an operational support/administrative function. Experience working with Microsoft Office applications in an operational support/administrative function in a mid to large organization Experience supporting Cisco AnyConnect and security products on mac OS and Windows like Tanium, Crowd Strike, Symantec Endpoint, Microsoft Defender, Nessus, FireEye, or other industry standard security products. Experience/Exposure to device security policies. Experience in creating accurate and concise support documentation/training manual for support and service desk teams. Experienced or willing to learn custom reporting in JAMF, Microsoft Endpoint Manager and SCCM. Experience troubleshooting & supporting iOS & Android mobile MDM/MAM managed devices in regulated environments. Desired. Proficient and knowledgeable in Active Directory and related services such as DNS and DHCP including Group Policy, Kerberos, and LDAP #LI-EB1 Your Work In this role, you will: Responsible for providing direct installation, diagnostic and problem resolution for all personal computer (PC) hardware, related PC peripheral devices, software, and network services for all BSC employees. Provide guidance and support to team members with the testing, validation and deployment of operating system and application upgrades, patches, etc. Perform workstation provisioning tasks, including installation, configuration, and deployment of Microsoft Windows operating systems. Guide others as to the processes and procedures for workstation provisioning and deployment. Install and configure Microsoft Windows applications using manual, stand-alone and automated methods, and tools (e.g., SCCM, Microsoft Intune/Endpoint Manager, and JAMF). Ensure that assets laptops, desktops and VDIs are updated in Service Marketplace with correct state. Utilize tools and applications required for administration of Microsoft Windows workstations, including tools utilized for remote workstation access (e.g., RDP), Microsoft SCCM for application installations, Symantec anti-virus and Enterprise Vault clients, Active Directory for domain binding, group memberships and workstation policy configurations Demonstrate an in-depth understanding of the skills equivalent to the successful completion of CompTIA A+ certification, including Microsoft operating system fundamentals and file systems, as well as TCP/IP fundamentals, including configuration and administration of workstation and printer network connectivity (wired and wireless). Implement, maintain, and troubleshoot workstation file and folder permissions. Provide input and recommendations for the effective administration and management of workstation file and folder permissions, including Local Administrator Rights Demonstrate a strong understanding of Microsoft Active Directory components that pertain to Windows workstations (Organizational Units, policies, group memberships, etc.). Provide guidance and recommendations for efficient and effective organization of Active Directory configurations pertaining to end-user workstations Provide basic to complex support for mobile devices, including mobile device operating system functionality (iOS, Android, Windows Phone) and fundamental mobile device applications.

Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.

Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career. Job Description We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. This position requires a government security clearance, you must be a US citizen for consideration. Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network. Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management systems. Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time. Monitor status of spare parts inventory to help prioritize ongoing support. Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings. Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information. Qualifications Minimum Qualifications: US citizen with the ability to obtain a Secret security clearance Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks. Additional Information Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Please Note: Due to postal service delays, electronic submission of application is recommended. Please see the Duty Statement link, found in the Additional Documents section, for more information. Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: ************************************** In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. You will find additional information about the job in the Duty Statement. Working Conditions * Statewide travel (35%) with possibly overnight stays. Will be required work at remote facilities or incidents to affect repairs onsite, which can involve overnight travel. Hardware repair requires occasional lifting of PC's and printers which should not exceed 40 pounds. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY TECHNICIAN Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-503960 Position #(s): 541-021-1400-XXX Working Title: Information Technology Technician - Southern Region Classification: INFORMATION TECHNOLOGY TECHNICIAN $4,133.00 - $5,538.00 A $4,485.00 - $6,011.00 B $4,934.00 - $6,613.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Riverside County Telework: In Office Job Type: Permanent, Full Time Department Information The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California. When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. CAL FIRE offers well-paying careers and opportunities for advancement. We hope that you will consider a rewarding and challenging career with CAL FIRE! Special Requirements * If using education to meet Minimum Qualifications, please provide transcripts. All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete. 1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. 2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. The minimum qualifications can be found in the Information Technology Technician classification specifications. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/19/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Forestry & Fire Protection N/A Attn: Classification & Hiring - Personnel Technician P.O. Box 944246 Sacramento, CA 94244-2460 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Forestry & Fire Protection N/A Classification & Hiring - Personnel Technician 710 Riverpoint Court, Suite 250 West Sacramento, CA 95605 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - A Supplemental Questionnaire is REQUIRED and must be submitted with your application to be considered for this position. Failure to include the Supplemental Questionnaire as required shall result in disqualification from the hiring process. Please see the section labeled "Supplemental Questionnaire" for further information. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mina Tawfik (000) - *********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Reasonable Accommodation Coordinator ************** ReasonableAccommodations@fire.ca.gov California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. SUPPLEMENTAL QUESTIONNAIRE Information Technology Technician - Southern Region - Riverside Supplemental Questionnaire In 1-2 typed pages please answer the following 1. Describe your knowledge and experience of Windows Active Directory and shared folder permissions. 2. Describe your knowledge and experience of installing/troubleshooting local and network printers. 3. Describe your knowledge and experience of IT hardware asset management and IT hardware lifecycle. 4. Describe your knowledge and experience providing customer support for Information Technology related items. 5. Describe your knowledge and experience of imaging and replacing workstations for a customer. ADDITIONAL INFORMATION & ADDITIONAL APPLICATION INSTRUCTIONS * This is a deep class position with increasing responsibilities; candidate's experience and/or education will determine the range they will be placed in. * This position is Pending Budget Approval. Filing a job application "within the time" shall mean: applications must be postmarked by the United States Postal Service (USPS) or depositing with a parcel delivery or courier service no later than the final filing date specified by the job vacancy announcement, provided that the parcel contains proof of a timely deposit with the parcel delivery or courier service or * Date stamped at the appropriate office of the appointing power no later than the final filing date specified by the job vacancy announcement or * Electronically transmitted no later than 11:59 p.m. Pacific Time on the final filing date specified on the job vacancy announcement. For the purposes of determining whether an application has been filed within the time as set forth above, any dates printed on mobile barcodes or equivalent mobile print technology shall not be considered postmarks and, as such, are not acceptable proof of the date the application was filed. A completed State Application (STD. 678), a Resume, and any other relevant documents (e.g. transcript copies, copies of degree(s), cover letter, etc.) should be submitted electronically via your CalCareer Account, by U.S. mail, or by dropping your application package off. Both addresses are listed in this Job Advertisement. Please reference Job Control 503960 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section on the STD. 678. SROA and surplus candidates should submit a copy of their letter with their application. Please note you can only apply for one Job Control per application submission. Candidate may be selected by Resume Review. Temporary Appointments (TAU) may be considered if conditions warrant. TAU may be made to anyone regardless of eligibility. TAU may not exceed 9 months and will require eligibility to be obtained through an examination process in order to transition to a permanent or limited-term appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career. Eskaton genuinely cares about the financial security, health and well-being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch. At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum. Our Benefits include but are not limited to... Competitive Health Plan, including dental and vision coverage Company paid life insurance Wellness programs Employee Assistance Program 401K with Company Match Retirement Program (Minimum eligibility requirements apply) Paid Time Off programs Voluntary benefits & supplemental insurance available This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment. Position Summary: The Technology Support Specialist is tasked with resolving support tickets by conducting thorough technical troubleshooting, managing requests, and providing user training and guidance. Coordinates with other departments and vendors to resolve potential or current issues. Customer service is critical to ensure staff can use technology to perform their duties. Additional responsibilities include IT projects, hardware and software maintenance, and documentation. The starting salary for this position ranges from $29.65 to $40.00/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. Position Responsibilities include: Delivers exceptional customer service through effective communication, patience, empathy, strong time management, and efficient problem-solving skills. Handles support requests via a ticketing system, received by phone, email, web, or walk-in. Provides users with troubleshooting assistance via phone, video call, email, or in person, including introductory training on Eskaton software tools and practices. Has knowledge of Microsoft 365, including Entra, Intune, Exchange Online, Defender, SharePoint, OneDrive, and Teams. Develops and manages internal IT documentation Responsible for maintaining computer hardware, including coordinating with vendors, troubleshooting issues, and replacing parts as necessary. Implements software and hardware using Intune and imaging processes. Configures and removes user accounts and software access required for staff to carry out their responsibilities. Diagnoses and resolves network and Wi-Fi connectivity issues to maintain reliable connections. Provides support to IT system administrators and IT project managers by undertaking various tasks and projects. Escalates and communicates unresolved or prolonged issues. Qualifications Education: Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Network+, and especially Microsoft 365. Training and Experience: Four or more years of experience, with two years required with Microsoft 365. Experience working with a team to resolve support tickets is required. Job Knowledge: A working knowledge of modern information technology systems including Microsoft 365. Requires knowledge of installing and maintaining software, computer equipment, and business applications. Must understand IT procedures, including cybersecurity, backup and recovery, file management, documentation, troubleshooting steps, basic networking, and customer support. The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment. Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This is an experienced Information Technology Technician I, or equivalent, who is proficient in executing assigned duties. Under minimal supervision, incumbents perform a wide variety of Help Desk duties. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here. Typical Duties Processes work requests from campuses and/or District Office; clarifies requests if needed and assigns Information Services Work Requests to appropriate person. Creates and distributes reports related to work requests and technicians' schedules. Issues routine recurring work orders and special work orders as needed. Follows up with customers, answers questions, provides status updates, and makes referrals to assigned IT personnel for answers to technical questions. Monitors work in progress and records or inputs work resolution by outside vendors and non-Los Rios technicians. Assists technicians by providing information, clarification, or referrals as needed. Assigns phone numbers District-wide and maintains the database for Los Rios phone numbers and produces reports from this database. Maintains ERM (enterprise resource management system - PeopleSoft) operations documentation on-line for District-wide access. Maintains and issues telecom equipment; issues phones from inventory to technicians; and tracks and maintains phone inventory. Performs related duties as required. Minimum Qualifications EXPERIENCE/EDUCATION: An Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) AND two years in class of Information Technology Technician I; OR, an Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) and three years of experience directly related to job duties; OR, a combination of training and/or experience totaling five years that is likely to have provided the required level of knowledge and abilities. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment. (Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.) Education must be from an accredited institution. Application Instructions Applicants applying to this position are REQUIRED to complete and submit: * A Los Rios Community College District Application * Resume or Curriculum Vitae * Letter of Interest ADDITIONAL INSTRUCTIONS: * Applications submitted without all required documents listed above will be disqualified. * Applications submitted with additional materials NOT requested will be disqualified. * Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications. * Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified. * Individuals who have completed college/university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents, even if the foreign document has been accepted by another college/university in the United States. * Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here. * ONLY copies of transcripts from a US College/University or Foreign Transcript Evaluation will be accepted. DO NOT include any foreign transcripts. * Graduate advising documents, certificate of degrees, diplomas, and grade reports will not be accepted as transcripts. Do not submit additional materials that are not requested.

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Monitoring Tools, Network Monitoring, Network Operations, Trouble Ticketing Certifications: Security Plus - CompTIA - CompTIA Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Beale AFB, CA. The Network Engineering team supports the Air Forces' Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center. Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. Task: Network Monitoring/Help Desk Support Subtasks The contractor shall: Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies Monitor all nodes for operational integrity Respond to trouble calls Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions Populate and examine trouble and error logs for troubleshooting and capturing metrics Provide technical support to resolve the problem or escalate to the appropriate level Monitor and administer network tools for troubleshooting and metrics for trends analysis Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis Provide technical support in data network planning, engineering, and design Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation Knowledge, Skills and Abilities (KSAs): TS/SCI Clearance Shift work: 4 days on/3 days off (10 hr days) Minimum of three (3) years' of network operations experience Possess IAT Level II - Security Plus Certification Demonstrated knowledge of network monitoring tools US Citizenship Required Location: On Customer Site GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GDITPriority The likely salary range for this position is $61,402 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA CA Beale AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job Description Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career. We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA. Responsibilities · Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed. · Monitor internal support channels (Teams, phone, chat) and provide timely assistance. · Deliver training and guidance on internal software tools to staff. · Triage and resolve software bugs and performance issues across web and mobile platforms. · Develop new features, integrate third-party APIs, and maintain cross-platform compatibility. · Maintain technical documentation for codebases, systems, and user-facing resources. · Participate in planning meetings and help prioritize features and technical tasks. · Administer SharePoint and Microsoft 365 environments, including permissions and group access. · Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits. Preferred Skills · PHP · JavaScript · MySQL · CSS · HTML Preferred Experience · React Native · Angular Benefits: Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching. *A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

At CoreSolutions, we are certified with Apple to support small to medium-sized businesses. Apple Consultants are specially trained to help small and medium businesses identify, deploy, and leverage new technology on the Apple ecosystem. The Apple Consultants Network is made up of independent local companies offering IT services and solutions based on Apple products. They're here to ensure your IT solutions are set up configured and supported correctly. Many Apple Consultants have advanced in training, in deploying and managing mac OS, iOS, and Apple tv OS with Apple Business Manager and powerful mobile device management tools. Key qualifications Knowledge of small to medium business use technology and what Apple solutions can offer them Comfort using phone and screen sharing to interact with business and to position business solutions Ability to facilitate business experience through an onsite meeting or virtual meeting Understand the hardware and software of each business utilizing their tools to put Apple solutions to work in their business. Ability to think out of the scope with third-party software such as Google and Microsoft Ability to thrive on change as products updates and evolve *Must have an understanding of basic network with the business internet service provider *Understanding cloud solutions and troubleshooting Bonus if you have the skills to integrate cloud web-app software by using API keys Job requirement Must have business knowledge of Apple, Google, and Microsoft experience. Minimum of 2-3 years of experience with technical support and network. Recommended to have CompTIA Network+ Additional Requirement Excellent time management skills and can make a decision quickly Maintain the customer experience and focus while troubleshooting and solving issues Reassure customer when delivering product diagnosis and potential solutions

The Stores Second Level Team has a solid understanding of the end to end Store Systems architecture and data flows. They are consultants to many groups throughout IT and serve as the 2nd Level escalation team to Stores IT Operations. The Stores Second Level Manager's role is to oversee the Stores Second Level Team and ensure technical issues are addressed and resolved. This includes the responsibility of managing team performance, procedures, analysis of technical issues, and delivering customer satisfaction. This role is also responsible for monitoring, tracking and coordination of vendor delivered services for on-site maintenance for in store hardware and traffic systems. Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands. If you thrive in a solutions oriented environment, then consider joining our team! Job Description Manage a team of support analysts that provides 24x7 support for multiple store systems; as well as providing direction and prioritization of work. Manage 2nd Level resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. Partner closely with 1st Level to improve technical knowledge, quality issue management, and quality delivery of service to customers. Participate in the development of service level agreements and ongoing management of service level compliance. Participate and assist in driving the knowledge transition and management process. Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. Drive escalated customer and vendor issues. Partner with IT business partners and project teams to prepare the support team for new product/service releases. Develop and enhance cooperative interdepartmental and vendor relationships and communications. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. Oversee methodical troubleshooting, diagnostics, research, trending analysis, documentation, and identification of root cause. Oversee trend Analysis for Proactive Problem Management and present information to Technical and Business teams Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships Manage vendors for break fix service and auditing of monthly invoices. Establish, maintain and continuously improve standardized operating processes and procedures. Maintain current knowledge of industry trends and potential impact on the support business. Maintain a high level of employee morale within the team. Develop a customer care philosophy that ensures customer satisfaction Provide ownership and discipline to the change control process This position requires the Manager to be part of an on-call rotation and travel to the Bay Area - approximately 10%. Qualifications Bachelor Degree in a technical field or equivalent work experience. At least 5 years of experience in a technical helpdesk environment. Minimum of 2 years of experience in managing/leading others. 3 years of experience in supporting large scale enterprise applications. Strong leadership and excellent interpersonal skills and the ability to lead and influence technical support engineers. Strong organizational skills with an ability to manage and prioritize concurrent technical support demands. Ability to influence technical discussions and decisions. Problem-solving skills to address complex technical problems and develop creative and practical recommendations with a keen attention to detail. Solid understanding of commercial software engineering practices and tools . Extensive experience in helpdesk management systems and reporting. Experience of Oracle and SQL Databases. Experience in Linux systems and script development. An understanding of networking and network-based software applications. Previous experience working within ITIL or Lean Six Sigma best practice guidelines. Full lifecycle software development experience. Solid knowledge of industry standards and techniques in development and testing Experience in working with Subversion version control and defect management systems. Working knowledge of object-oriented analysis and design. Strong verbal and written communication skills Self motivated; able to work with only moderate supervision Additional Information Application level knowledge of; Operating systems : UNIX, Solaris, Enterprise Red hat Linux, Windows 98, 2000 & XP. Company Tools : Putty, TOAD, MQJ Explorer, Remote Desktop and WinSCP. Programming languages : C, C++, Java, HTML, XML. Scripting languages : Bash and Pearl Web Technologies : Servlets, JSPs, EJBs, JDBC. App Servers : IBM Web Sphere 5.1/6.0, Computer Associates Espresso 4.2.2/4.4.1 Web Servers : Apache, IBM Http and Jakarta Tomcat Software Packages : MS Office Network Protocols : TCP/IP, UDP, DNS

Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities This role is expected to be able to resolve the following technical issues with little or no assistance: Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Server issues of any kind. Basic and intermediate networking issues. Escalation point for technicians Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations. Job Qualifications Willing to work full-time on-site, either at the company office or client locations as required. Experience with Windows and Mac OS troubleshooting. Experience with Server 2016 through 2025. Experience with VMWare and Hyper V Virtualization. Experience supporting M365 and Azure. Minimum of three years experience in IT Support or a similar role. Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting. Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Active Server Certifications are preferred. Valid driver's license, vehicle insurance, and access to a vehicle for client visits. Job KPI's Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Quality Score: Assessments performed by the training and quality team. First-touch closed: Each ticket that is completed with only one time entry contributes to this number Compensation Pay rate ranges from $30.35/hr up to $36.26/hr and vary by experience and location. Benefits Medical Insurance Plan Dental & Vision Life Insurance Disability Coverage Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Retirement Plan Salary Advancement/Loan Health & Wellness Program Company-paid training and certification Supplemental Life Insurance (Employee-paid) Supplemental Health Plans (Employee-paid) You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible: Step 1: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW Step 2: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Technician, Information Systems /IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: High School Diploma (or equivalent) with additional education preferred. IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications. Responsibilities: Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases. Thanks ,Asma Additional Information All your information will be kept confidential according to EEO guidelines.