Information technology/support technician jobs in Revere, MA - 988 jobs
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Information Technology Support Specialist I
Vinci Construction USA 2.9
Information technology/support technician job in Nashua, NH
Position Type: Full Time (40+)
Pay Type: Salary
Seasonal Work: No
Northeast Paving Benefits:
Company Paid Basic Life Insurance
Company Paid Long Term Disability Policy
Company Paid Vacation & Holiday Pay
Company Paid Parental Leave
Company Paid Maternity Leave
Company Paid Employee/Family Assistance Program (EAP)
Voluntary Medical & Vision Insurance
Voluntary Dental Insurance
Voluntary Short Term Disability
Voluntary Supplemental Term Life
Voluntary Accident, Legal, Hospital, Critical Illness Policies
401(k) Plan w/Employer Match
Annual Company Stock Purchase Opportunities
Discount Partnerships: Verizon, Ford, Perkspot
Health and Wellness Benefits, including Monthly Gym/Fitness Incentives
General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.
Key Duties
Create, review and triage support Tier (1-2) tickets on a timely basis
Project work related to the implementation of new technology tools.
Provide end-user desktop support via remote support tools or in person visits
Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
Install and configure new computers, monitors, and printers.
Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
Create clear, concise process and system diagrams and other supporting documentation
Coordinate with vendors to execute software and firmware upgrades
Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
Assist with other projects and tasks as required
Identify issues requiring escalated support and route to the appropriate team or leadership.
Identify recurring or unique issues, develop solutions, and verify successful implementation.
Document and/or update documentation for identified issues, solutions, and procedures.
Train and/or mentor junior team members. Share knowledge and best practices.
Actively participate in team meetings and feedback sessions.
Qualification Requirements
General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
3 + years of technical experience working with hardware/software
Bachelor's degree or equivalent Experience
Experience working in windows and virtualized environments
Ability to utilize an ITSM system for change and incident management
Microsoft training and related certifications are a plus
Strong interpersonal, organizational and customer service skills
Ability to work flexible/extended hours when requested or participate in an on-call schedule
Able to work both independently and effectively with remote team members as necessary
Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:
Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
Lifting and transporting of moderately heavy objects (40 lbs).
Drive to locations to assist users or deploy systems as needed
Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.
Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
Noise level in the office work environment is normal.
Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.
Assess work environment for possible hazards and makes sure training is adequate to the task.
Has proper personal protective equipment and tools, uses them appropriately for the given task.
Speaks up if seeing an unsafe act
Identifies and turns in near miss reports
Asks for help, when needed, to perform tasks safely.
Considers if there is a safer way to perform work and communicates.
Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.
We support a Drug-Free Workplace.
EOE AA M/F/Vet/Disability are encouraged to apply.
Information technology/support technician job in Boston, MA
A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
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$69k-114k yearly est. 2d ago
Technical Support Specialist
Azara Healthcare
Information technology/support technician job in Burlington, MA
Azara Healthcare is a leader in the population health management industry. As the Technical Support Specialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in support for all customers and unique product offerings.
Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us!
Job Description
Role and Responsibilities
Utilize SQL skills to resolve customer issues and improve the team's technical abilities
Act as the escalation point for complex issues requiring EHR and DRVS product knowledge
Educate customers on appropriate data entry workflows
Essential Skills
Candidate should have a Bachelor of Science in a technical, science, or business field
Intermediate database and SQL skills are essential, such as modifying and creating SQL queries
Candidate must be proficient and comfortable working in a technical environment
Candidate should have at least 1-year of customer service experience
Excellent oral and written communication skills
Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders
Desirable skills
Healthcare industry processes experience is preferred, including EHR knowledge
Experience supporting and/or implementing a SaaS product preferred
Experience with a customer service ticketing system, preferably Jira
Azara Healthcare offers a full suite of medical plans, 401(k) plan, 7 company holidays, 3 floating holidays & 4 weeks of PTO and other benefits in addition to a competitive salary.
$47k-79k yearly est. 3d ago
Massachusetts College of Art and Design (MassArt) - Chief Information & Technology Officer
Academic Career & Executive Search
Information technology/support technician job in Boston, MA
Massachusetts College of Art and Design (MassArt) seeks a visionary Chief Information & Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This is a leadership opportunity to build and inspire a high-performing IT team and drive innovation across academic and administrative systems while ensuring MassArt remains ahead of the curve in creative technology solutions.
MassArt is advancing bold institutional initiatives and deepening the integration of data, AI, and digital creativity in the student experience. A refreshed Strategic Partnership Plan is underway, with a sharpened focus on partnership goals to foster transformative teaching, innovative learning environments, and a thriving creative campus. A new partnership with CalArts is launching a fully online “Creative AI: Responsible Innovation with Generative Tools Certificate,” exemplifying MassArt's commitment to exploring the creative potential of emerging technologies and expanding access to cutting-edge digital learning.
In this context, the CITO will serve as a key strategic partner, translating complex technical information into clear, actionable insights for leadership and campus stakeholders. With a focus on innovation, security, and strategy, the CITO will anticipate emerging trends in cybersecurity, academic technology, and enterprise systems while maintaining a robust, resilient IT infrastructure. Collaborating across campus with faculty, staff, and students, the CITO will ensure technology enhances MassArt's creative and academic mission. The CITO will leverage a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals.
The Chief Information and Technology Officer is a key senior leadership position and a member of the President's Cabinet. The CITO will report to the President through the Vice President of Strategic Engagement and Chief of Staff. The department includes Tech Central, the primary hub for technology services, which offers equipment rentals, technical support, and access to computer and print labs. It also oversees IT infrastructure, software procurement, and digital media resources, supporting students, faculty, and staff across campus. The team collaborates closely with academic and administrative units to deliver reliable, forward-thinking technology solutions.
KEY RESPONSIBILITIES
Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services
Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals.
Ensure that technology investments support institutional strategic plan and priorities
Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty
Manage and develop technology resources in consideration of institutional planning and design
Advise on technological investments, policy development, and resource allocation
Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement
Ensure data integrity, security, privacy, and workflow among the college's integrated systems
Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration
Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making
Ensuring alignment of technology policies and practices with institutional goals and compliance standards
Oversee budgets and planning, representing technology concerns
Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services
Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances
Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate
Manage communication across Technology departments, constituents, and stakeholders
Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs
Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan
MINIMUM QUALIFICATIONS
Master's degree or Bachelor's degree in Computer Science, Information Technology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery
A minimum of five years' experience with management and budget responsibilities in an IT-related field
Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management
Experience managing/implementing an enterprise resources planning system
Excellent interpersonal skills and experience managing a diverse team
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
Advanced degree in Computer Science, Information Technology, or a related field
IT management experience in a higher education setting
Experience working in a unionized public college
Experience working in a creative, fine arts, and/or design environment
Experience working with Ellucian Colleague
About the Institution
Founded in 1873, MassArt, is the nation's first and only independent, free-standing public college of art and design. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators, and leaders striving to shape the future through art and design. Located in Boston, MassArt enrolls 1,900+ students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.
MassArt prepares artists, designers, and educators from diverse backgrounds to shape communities, economies, and cultures for the common good. MassArt provides state-of-the-art facilities and studios, is accredited by NECHE, and is a member of AICAD and the Colleges of Fenway. It collaborates with multiple higher education networks to enhance artistic opportunities.
Living in the Area
Boston offers cultural diversity, a rich arts scene, and proximity to world-class schools, employers, and health care. It is a cosmopolitan city with a modern downtown and access to cultural institutions and outdoor activities along the Charles River. The surrounding suburbs offer easy access to a commuter rail system and local communities.
Why Work at MassArt?
MassArt offers a dynamic, inclusive, and creative work environment with a comprehensive benefits package, including:
Health Insurance: Medical insurance along with life insurance, and long-term disability
Retirement Plans: Participation in the Massachusetts State Employees' Retirement System and additional optional savings plans including 403b and 457b plans
Flexible Spending Accounts: Healthcare and dependent care programs
Employee Assistance Program: AllOne Health
Generous Paid Leave: Vacation, sick, and personal
Other Leaves: FMLA, PFML, and other programs
Commuter transit and Parking Benefits: Pre-tax transit options and related subsidies
Professional Development: Access to training and resources
Campus Perks: Free admission to MassArt Art Museum and other discounts
Work-Life Balance: Wellness programs and flexible scheduling
Collaborative Culture: A mission-driven community focused on equity, innovation, and the arts
To Apply
For full consideration, please apply by January 12, 2026. Please apply through the application process and do not email applications. Applications will be reviewed as received and should include a cover letter and curriculum vitae. Cover letters should ideally not exceed two pages. All applications are treated confidentially. Inquiries, referrals, and nominations are also treated confidentially.
Inquiries and questions: Please send to MassArtCITO@acesrch.com.
Nominations and referrals: Please send the nominee's name, title, and contact information if available to nominations@acesrch.com.
Salary range for this position: $180,000-$195,000
Institutional Information
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or related condition, or membership in any legally protected class. MassArt complies with all applicable laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
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$180k-195k yearly 2d ago
Manufacturing Technical Operations Specialist
JMD Technologies Inc.
Information technology/support technician job in Boston, MA
Title: Senior Manufacturing Technical Operations Specialist
Employment Type: Contract (12 months + possible extension or conversion)
Status: Accepting Candidates (Multiple Openings)
About the Role:
We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment.
Key Responsibilities:
Triage manufacturing issues in real time on the manufacturing floor
Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities
Apply structured root cause analysis tools to identify issues and drive resolution
Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments
Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs)
Support strong quality documentation practices in a GMP-regulated environment
Qualifications:
6+ years of progressive experience in pharmaceutical development or manufacturing
4+ years of hands-on analytical investigations and Quality Control experience
Strong background in analytical investigations and quality documentation
Experience supporting QC / analytical operations in GMP manufacturing
Exposure to facility or calibration investigations is a plus (not required)
Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically
Compensation (MA Pay Transparency):
Estimated hourly range: $50-$58/hr (W-2)
Final rate within this range will be based on experience, skill set, shift alignment, and interview results
$50-58 hourly 1d ago
Global Office Operations & Exec Support Lead
Monte Rosa Therapeutics Inc.
Information technology/support technician job in Boston, MA
A leading biopharmaceutical company is seeking an Associate Director of Global Office Operations in Boston, MA. This role entails overseeing all office operations globally, managing a team of Executive Assistants, and ensuring efficient support for senior leadership. The ideal candidate should have a strong background in office management with 10-15 years of relevant experience, focusing on global processes and team leadership. The position offers an opportunity to impact organizational effectiveness and operational excellence.
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$80k-110k yearly est. 1d ago
Chief Information and Technology Officer
Commonwealth of Massachusetts 4.7
Information technology/support technician job in Boston, MA
An Official website of the Commonwealth of Massachusetts
Job Description - Chief Information and Technology Officer (2500082W)
Chief Information and Technology Officer - (2500082W)
Reporting to the Chief Administrative Officer, the Chief Information Officer (CIO) serves as the senior technology executive overseeing all information technology operations for the Department of Transportation (MassDOT). The CIO delivers strategic vision and leadership to ensure the agency's technology ecosystem-encompassing hardware, software, data, and third‑party services-is reliable, resilient, secure, and continuously modernized. By aligning MassDOT's IT roadmap with the Executive Office of Technology Services & Security Secretariat (EOTSS) standards and security directives, while fiercely advocating for the unique needs of transportation programs, the CIO enables safe, efficient, and innovative solutions that directly advance the agency's mission to deliver a world‑class, equitable, and sustainable transportation network for the Commonwealth.
Duties and Responsibilities
Develop and mature the security, risk management, and operational governance framework for MassDOT's technology environment, ensuring alignment with EOTSS directives while proactively mitigating cyber threats and enabling resilient, mission‑critical operations.
Provide strategic leadership for IT modernization, portfolio management, and innovation initiatives; oversee the reliability, scalability, and security of hardware, software, data assets, and third‑party services to support safe and efficient transportation programs.
Formulate annual and multi‑year IT budgeting strategies, capital investment plans, and resource allocation priorities; champion mission‑critical technology needs within the Capital Improvement Plan and operating budget while demonstrating fiscal stewardship and ROI.
Direct enterprise architecture, standards, and procurement governance; ensure uniform policies, procedures, and best‑value contracting for hardware, software, network systems, and professional services to maximize interoperability, economies of scale, and cross‑agency utility.
Lead talent acquisition, workforce development, and vendor management; build high‑performing IT teams and oversee contracts to deliver consistent, high‑quality support for transportation applications and infrastructure statewide.
Perform business case development, cost‑benefit analysis, and performance measurement for all major technology investments; validate alignment with agency goals and Commonwealth‑wide efficiencies.
Preferred Qualifications
The CIO must possess knowledge of enterprise IT architecture, cybersecurity frameworks (e.g., NIS), cloud‑native platforms (Salesforce, ServiceNow, Snowflake, AWS, Office 365) and emerging artificial intelligence technologies; familiarity with Commonwealth procurement laws, EOTSS standards, and capital planning processes is essential.
Required skills include strategic planning and roadmap development, budget formulation and justification, vendor negotiation for multi‑million‑dollar contracts, and risk‑based decision‑making under constrained resources; the CIO must excel at translating complex technical concepts into executive and public‑facing narratives.
Key abilities encompass leading cross‑functional teams in a unionized environment, forging consensus among diverse stakeholders (Secretary, EOTSS, RMV, Highway), driving organizational change during legacy modernization, and maintaining 24/7 mission‑critical operations while proactively mitigating cyber threats that could disrupt statewide mobility and public safety.
A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's inclusive culture and career opportunities can be found at mass.gov/massdot-careers .
MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
Qualifications Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) seven (7) years of full-time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least four (4) years must have been in a managerial capacity.
Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Contact Information
For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at *********************************.
For general questions regarding MassDOT, call the Human Resources Service Center at ************.
For a disability‑related reasonable accommodation or alternative application method, call Lucy Bayard, ADA Coordinator, at ************.
Equal Opportunity / Affinity Statement
An Equal Opportunity / Affluent Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Job Details Primary Location
United States-Massachusetts-Boston-10 Park Plaza
Job
Information Systems and Technology
Agency
Massachusetts Department of Transportation
Schedule
Full‑time
Shift
Day
Number of Openings
1
Salary
139,149.89 - 232,947.43 Yearly
If you have Diversity, Affluent Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Derrick Mann - **********
Other Notes
Bargaining Unit : M99-Managers (EXE)
Confidential : No
Potentially Eligible for a Hybrid Work Schedule : No
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$82k-123k yearly est. 1d ago
Materials Planning & Systems Specialist
Klein Marine Systems, Inc. 3.9
Information technology/support technician job in Newburyport, MA
Who we are
Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations.
Unleash your potential with a rewarding career
If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future.
We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Key Responsibilities:
Material Planning & MRP Execution
Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning.
Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments.
Maintain accurate BOMs, routings, and item data to ensure effective material planning.
Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts.
Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy.
Production Planning
Assist in developing and maintaining production schedules that align materials and capacity.
Support manufacturing leads in load balancing and prioritizing work orders.
Improve data accuracy for work order reporting and WIP tracking.
Help identify and address bottlenecks or inefficiencies in the scheduling process.
PLM Implementation & Systems Integration
Serve as the primary coordinator for the new PLM system implementation, replacing Omnify.
Work with Engineering and IT to define workflows for change management, revision control, and document release.
Support data migration of part records, BOMs, and associated documents.
Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems.
Train and support users on new PLM tools and processes after deployment.
Continuous Improvement
Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency.
Support initiatives to improve communication between Engineering and Operations through better system integration.
Document and maintain standard operating procedures related to planning and change control.
Qualifications and Essential Skills:
Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience).
3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment.
Hands-on experience with ERP systems (Microsoft Business Central preferred).
Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes.
Strong analytical skills and attention to detail.
Excellent communication and organizational abilities; comfortable working across departments.
Preferred Qualifications
Experience in electro-mechanical product manufacturing.
Experience participating in or supporting a system implementation project (PLM, ERP, or MES).
Familiarity with ISO 9001 or AS9100 environments.
Lean or Six Sigma certification a plus.
Klein Marine Systems offers a generous compensation package; benefits begin on date of hire.
Comprehensive Health, Dental and Vision Plans
Elective deductions for Flexible Spending Accounts
Company Paid Life Insurance, Short and Long-Term Disability
Supplemental Life Insurance
Supplemental Critical Illness and Accident coverage
401(k) Retirement Savings Plan with employer contribution; Roth IRA option
Employee referral program
14 Paid Holidays
Flexible work arrangements
Generous Flex Paid Time Off account
Are you ready to join our exceptional team?
We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.
$86k-127k yearly est. 3d ago
Fleet Management Support Specialist
Crown Equipment Corporation 4.8
Information technology/support technician job in Boston, MA
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Responsibilities
Responsible for driving end-user adoption of Crown InfoLink products.
Helps customer develop and implement best practices and standard operating procedures.
Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
Analyze Crown InfoLink data and make recommendations on action steps.
Participate in sales calls and demos to the extent that it relates to the after-sale support.
Quote, sell, and provide Crown InfoLink support services.
Minimum Qualifications
2-4 years related experience
Associate degree (Business)
Must have valid driving privileges
Extensive travel & overnight stays (over 20%)
Preferred Qualifications
Lead and effectively garner customer support to achieve customer objectives.
Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$46k-59k yearly est. 4d ago
Desktop Support
Teksystems 4.4
Information technology/support technician job in Providence, RI
This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations.
*Key Responsibilities:*
* Deploy hardware and ensure devices are properly connected to the network.
* Troubleshoot Level I issues in real-time.
* Understand intake processes related to IT Service Management (ITSM).
* Collaborate effectively with team members while also being able to work independently.
* Interact with medical staff, providing exceptional customer service and support.
Desired Skills and Qualifications:
* Experience with hardware deployment and network connectivity.
* Strong troubleshooting skills, particularly with Level I issues.
* Familiarity with IT Service Management (ITSM) processes.
* Excellent communication and interpersonal skills.
* Ability to work both independently and as part of a team.
* Coachable, adaptable, and a self-starter.
*Skills*
* Desktop Troubleshooting
* Hardware support
* Customer service
* Windows 10/11 Support
* Technical support
*Job Type & Location*
This is a Contract position based out of Providence, RI.
*Pay and Benefits*The pay range for this position is $20.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Providence,RI.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-26 hourly 6d ago
Database Support Specialist
Kelmar 4.0
Information technology/support technician job in Wakefield, MA
The Database Support Specialist position combines strong database and analytical skills to work with the product owner, business team and development staff. The KAPS application utilizes a complex Microsoft SQL Server database system incorporating the application's business logic. The Database Support Specialist position will require some evening and weekend work, and occasional travel for Kelmar meetings. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE.
RESPONSIBILITIES AND DUTIES:
Respond to database-related tickets, incidents, and issues
Troubleshoot issues by debugging code and preparing appropriate changes
Adhere to the KAPS Database standards and policies
Work closely with the KAPS Support Team, Product Owner and Analysts, and Business Team to provide efficient yet thorough resolution to tickets
Participate in code reviews
Work with and support application developers in writing and implementing effective and accurate databased code and SQL queries
Participate in team meetings and occasional onsite summits
QUALIFICATIONS:
A minimum of 2 years of demonstrated experience in Microsoft SQL Server, version 2012 or later
Bachelor's degree in computer science, information technology, or relevant work experience
Experience developing database systems according to documented standards, using a strong understanding of database normalization and the third normal form of database design
Experience understanding database schemas, tables, views, procedures, functions, and system security
Experience with integration with software version control systems a plus
Experience debugging code and optimizing database objects
Demonstrate effective communication skills, both written and verbal with strengths in documentation and logic
The successful candidate will be meticulously organized and pay close attention to detail
Ability to work well with a geographically dispersed team, using Kanban methodologies
Candidates must be legally authorized to work in the U.S without sponsorship now and in the future
SALARY & BENEFITS:
Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $75,000 - $85,000.
In addition, Kelmar provides the following benefits:
Medical, Dental and Vision Insurance
Flexible Spending Plans
Basic Life, AD&D, and Voluntary Term Life Insurance
Disability Insurance
401(k) Plan with Company Match
Paid Parental Leave
Paid Time Off
Tuition Assistance
Eligible for Discretionary Annual Bonus
The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team!
Kelmar Associates is an equal opportunity employer
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$75k-85k yearly 4d ago
Configuration Technician
Granite Telecommunications 4.7
Information technology/support technician job in Lincoln, RI
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
As a Configuration Technician, this person will be working hands on staging products such as Edgeboot, Cisco, Adtran, Juniper, Cradlepoint, Fortinet, and Meraki. They will need to communicate clearly, both verbally and in writing, to engineering, provisioning, and project management teammates.
They will also work in coordination with the warehouse teams picking, packing and shipping equipment out of the Lincoln, RI facility. Accuracy will be vital to the success of this person along with the ability to work on multiple different projects during a shift.
Duties and Responsibilities:
Manage ticket queues
Ensure the timeliness and accuracy of customer orders
Responsible for the successful and safe execution of work instructions to meet the standards set by Granite's Product and Provisioning teams to equipment staging and configuration
Work closely with all internal departments to ensure equipment is correctly configured and shipped to customers
Required Qualifications :
Proficient in Microsoft Office Suite
Strong organizational skills
Ability to work independently and make judgement calls to resolve issues
Strong analytical and problem-solving skills
Strong verbal and written communication skills
Ability to multi-task
Ability to work in a warehouse environment
Preferred Qualifications:
Experience with staging telecommunications equipment
Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, Cradlepoint, and others)
#LI-JH1
$35k-49k yearly est. 6d ago
Tier 1 Help Desk Technician
Compqsoft 4.0
Information technology/support technician job in Kittery, ME
Apply Description
* Must be a team player. Training provided.
* Customer service skills (experience with call centers/help desk)
* Technical troubleshooting
* Desk-side tech support (keyboards, mice, printers, monitors, desk set ups, conference rooms)
* Ability to understand technical instructions
* Ability to work in a closely supported/supervised position
Requirements
Clearance: Active Secret or Interim Secret
Certification: A+ or network+ required (SEC+, CND, CCSP, GFACT, GSEC, FITSP-O, GISCP, CASP+, CISA or CCNP Security also acceptable. Sec+ or SSCP would be ideal.
$55k-75k yearly est. 2d ago
IT Analyst - Manufacturing Systems
Insight Global
Information technology/support technician job in Woburn, MA
Key Responsibilities
Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian)
Functionally oriented
Identify technical issues and communicate effectively across teams
Required Experience:
6+ years in Business Analysis roles
Manufacturing background req
MES experience is a plus
Must be a US Citizen or US Permanent Resident
Bachelor's degree in Computer Science, Information Technology, or a related field required
$76k-104k yearly est. 3d ago
IT Security Analyst I
Banktalent HQ
Information technology/support technician job in Westborough, MA
The IT Security Analyst I is responsible for supporting the Bank's IT Security preventative and reactive measures including but not limited to Technology governance, risk, and compliance. IT governance-related duties include ensuring security controls are in place, effective, and that risks are recorded and actively being managed.
Other tasks include configuration management, asset management, patch management, software/hardware lifecycle, threat intelligence, user activity monitoring, and reporting thereof. This role is expected to be fully aware of the Bank's security goals as established by its stated policies, procedures and guidelines and to actively work towards upholding those goals. Other duties include collaboration with senior IT Security personnel to optimize security tools and processes. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. This is a Hybrid work schedule, 3 days in the office and 2 days remote in Massachusetts.
Responsibilities
IT Governance
* Maintain the Bank's IT security program control framework to ensure compliance with industry standards (NIST, CIS, FFIEC) and MSB's IT security control requirements.
* Develop systems and processes for identifying, managing, and reporting risks.
* Provide governance, risk, and compliance data insights to drive improvement across the IT system.
* Compile metrics/reporting for the weekly IT Governance report. Facilitate weekly presentation to stakeholders.
* Design and implement security controls for our infrastructure and critical systems.
* Assigns responsibility for IT Governance related issues and tracks them to resolution.
* Continually working to improve the Banks overall security posture.
* Track and understand emerging security practices and threats. Leverage this knowledge to improve security configurations across the enterprise and hunt for potential or active t threats.
* Manage daily volume of offline computers. Triage and resolve issues so computers can join network and be managed.
* Reconcile asset type risk scores regularly and report metrics and issues to IT Division.
IT Security Control Programs
* Configuration Hardening:
* Conduct hardening assessments of hardware and software to identify noncompliance of standards and define remediation requirements.
* Regular maintenance of configuration hardening benchmarks.
* Vulnerability Management:
* Monitoring, delegation, and investigation of vulnerabilities in a severity-prioritized process.
* Development, deployment, and automation of scripts for remediation of vulnerabilities.
* Patch Management:
* Systematic testing, deployment, and reporting of system patches.
* Threat Intelligence:
* Monitor, triage, and report on Threat Intelligence alerts accordingly.
* Software/Hardware Management:
* Reconciliation of end-of-life/end-of-support hardware and software.
* Authorization of software based on weight of business need and risk.
* Regular upkeep of software versions within Bank infrastructure.
System & Application Administration
* Workstation ownership - building, securing, and ongoing management of assigned workstation assets.
* Identifying and mitigating vulnerabilities on assigned assets and applications.
* Application ownership - configuring, implementing, securing, and ongoing management of the Bank's security applications.
Security Operations
* Recommend additional security solutions or enhancements to existing security solutions to improve overall security.
* Participate in investigations into problematic activity.
* Consults with third party vendors/suppliers as required.
Requirements
Education
Bachelor's Degree in computer science, information systems or equivalent work experience is required
Work Experience
2+ years experience supporting security components and applying security best practices across an enterprise application/network infrastructure is required
Additional Requirements
Experience with managing and securing Microsoft Windows or Linux is preferred.
Working knowledge of IT security controls and how to determine their effectiveness.
Knowledge, Skills, and Abilities
Understanding of common security technologies and functions (Endpoint AV, Patch Management, Encryption, Vulnerability Scanning, etc.)
Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles
Passion and enthusiasm for Cyber Security
Demonstrates excellent communication, facilitation, efficient decision making and problem solving skills
Licenses and Certifications
Certified Information Systems Security Professional (CISSP) or equivalent security related certification Preferred
Expected Pay Range
From: $62,682
To: $111,280
The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
EEO Statement
Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
$62.7k-111.3k yearly 2d ago
Device Support Specialist (Pittsburgh)
Novocure Inc. 4.6
Information technology/support technician job in Portsmouth, NH
The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
$24k-31k yearly est. 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Worcester, MA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-45k yearly est. 9d ago
Global Office Operations & Exec Support Lead
Monte Rosa Therapeutics, Inc.
Information technology/support technician job in Boston, MA
A prominent biotechnology company is seeking an Associate Director of Global Office Operations to manage and oversee efficient office operations across multiple locations. The candidate will lead a team of Executive Assistants and ensure strategic support for senior leadership. The role demands substantial experience in global operations or office management, with strong leadership and project management skills. This position offers a dynamic work environment focused on operational excellence and executive effectiveness.
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$80k-110k yearly est. 5d ago
Chief Information & Technnology Officer
Commonwealth of Massachusetts 4.7
Information technology/support technician job in Boston, MA
MassArt seeks a visionary Chief Information and Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This senior leader will build and inspire a high-performing IT team, drive innovation across academic and administrative systems, and ensure MassArt remains ahead of the curve in creative technology solutions. The role reports to the President through the Vice President of Strategic Engagement and Chief of Staff and participates as a member of the President's Cabinet.
The CITO operates in a well-resourced environment with a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals. The position will collaborate across campus with faculty, staff, and students to ensure technology enhances MassArt's creative and academic missions.
Key Responsibilities
Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services
Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals
Ensure that technology investments support the institutional strategic plan and priorities
Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty
Manage and develop technology resources in consideration of institutional planning and design
Advise on technological investments, policy development, and resource allocation
Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement
Ensure data integrity, security, privacy, and workflow among the college's integrated systems
Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration
Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making
Ensure alignment of technology policies and practices with institutional goals and compliance standards
Oversee budgets and planning, representing technology concerns
Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services
Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances
Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate
Manage communication across Technology departments, constituents, and stakeholders
Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs
Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan
Qualifications
MINIMUM QUALIFICATIONS
Master's degree or Bachelor's degree in Computer Science, Information Technology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position, including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery
A minimum of five years' experience with management and budget responsibilities in an IT-related field
Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management
Experience managing/implementing an enterprise resources planning system
Excellent interpersonal skills and experience managing a diverse team
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
Advanced degree in Computer Science, Information Technology, or a related field
IT management experience in a higher education setting
Experience working in a unionized public college
Experience working in a creative, fine arts, and/or design environment
Experience working with Ellucian Colleague
Additional Information
Please note MassArt:
Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
Is not an E-Verify institution.
Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form I-9, Immigration Reform and Control Act of 1986.
You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here.
Comprehensive Benefits (does not apply to contractor/student positions): When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. To view MassArt Benefits, please follow the institutional link.
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions
Resume and cover letter
PLEASE APPLY ON ACES SEARCH FIRM TO BE CONSIDERED AN APPLICANT. SEE HERE FOR THE LINK.
Official Title: Assistant Vice President
Primary Location
Job: Information Systems and Technology
Agency: Mass College of Art and Design
Schedule: Full-time
Shift: Day
Job Posting: Oct 31, 2025, 9:13:59 PM
Number of Openings: 1
Salary: 180,000.00 - 195,000.00 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Kathryn Oram - **********
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$82k-123k yearly est. 2d ago
Lab Instrument Support Specialist (GMP)
JMD Technologies Inc.
Information technology/support technician job in Norwood, MA
Title: QC Equipment Technician
Employment Type: Contract
Status: Accepting Candidates
About the role
Support QC lab operations by keeping equipment running properly and compliant with GMP standards.
Key Responsibilities
• Troubleshoot QC lab equipment issues
• Support deviations, CAPAs, and change controls
• Manage equipment lifecycle activities
• Maintain cGMP-compliant documentation
Qualifications
• 3+ years in a GMP QC laboratory
• Experience with equipment troubleshooting
• Knowledge of GMP/GxP requirements
• Strong documentation skills
Compensation (MA Pay Transparency):
• Estimated hourly range: $32-$35/hr (W-2)
Final rate within this range will be based on skills, experience, and interview results.
$32-35 hourly 1d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Revere, MA?
The average information technology/support technician in Revere, MA earns between $29,000 and $74,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Revere, MA
$47,000
What are the biggest employers of Information Technology/Support Technicians in Revere, MA?
The biggest employers of Information Technology/Support Technicians in Revere, MA are: