Information technology/support technician jobs in Roseburg, OR

Schedule: Full-time, On-site Contract Duration: 1+ Years Pay Rate: $30-$40/hour (based on experience) About the opportunity We're seeking a skilled IT Support Specialist to join our team for a long-term contract supporting a mid-size enterprise environment. This position is ideal for someone who enjoys hands-on technical work, troubleshooting, and collaborating directly with internal teams to ensure smooth, secure, and reliable IT operations. You'll be part of a collaborative IT services team that supports users, infrastructure, and critical systems across a growing organization. The role offers the stability of a long-term engagement with opportunities to expand your technical experience in both support and systems administration functions. Key Responsibilities Provide tier 1/2 technical support for desktops, laptops, printers, and mobile devices. Manage user accounts, permissions, and security groups through Active Directory and Microsoft 365. Troubleshoot network connectivity and assist with configuration of switches, routers, and wireless access points. Support server and system maintenance tasks, including patching and performance monitoring. Assist with hardware lifecycle management-installation, imaging, and upgrades. Work closely with internal IT leadership and external vendors to resolve escalated issues. Maintain documentation of IT processes, configurations, and incident resolutions. Contribute to ongoing improvement projects in infrastructure, cloud, and security areas. Qualifications 3+ years of experience in IT support or systems administration. Strong knowledge of Windows operating systems and Microsoft 365 administration. Experience with networking fundamentals (DNS, DHCP, VLANs, VPNs). Familiarity with ticketing systems and ITIL-based service processes. Strong communication and problem-solving skills. Ability to work independently in a fast-paced, on-site environment. Preferred Skills Experience with Azure AD or cloud-based identity management. Exposure to cybersecurity or endpoint management tools (e.g., Intune, SentinelOne, or similar). CompTIA A+, Network+, or Microsoft certifications. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Must Have Technical/Functional Skills • Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe • Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates • Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities • Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. • Physically fit to walk through large areas • Ability to work after hours and weekends if necessary or required by the customer. • Knowledge of using ServiceNow as the ticketing tool. • Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. • Analyze, resolve, respond to, and document end user inquiries. • Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. • Troubleshoot Operating System issue. Connection issues with LAN/WAN. • Update tickets with accurate and timely records of work performed, and resolution details • Maintain and contribute to a knowledge base. • Coordinate hardware warranty repair. • Perform inventory management activities as required in coordination with asset management and other corporate groups. • Escalate to 3rd party vendors when necessary • Responsible for raising and coordinating problem management issues • Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. • Provide technical support stationed at the site who can quickly respond to problems that may arise within dat a center/computer/server rooms which need physical handling. • In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. • Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. • Receives instructions from certified technicians and project managers to troubleshoot advanced issues. • Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. • Primary responsibility to manage End User related incidents and requests. • Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $50,000 - $60,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

AWS - IT Technician Job Description IT Hardware Technician (Data Center) On-Site (Boardman, OR) 6+ Month Contract Day Shift/Night Shift 4x10 We are looking for Data Center Technicians to join our client's rapidly expanding team! As a Data Center Technician, you serve as one of many primary resolvers for your support team, skilled at troubleshooting and resolving complex hardware infrastructure issues. You support and share knowledge of these technologies with team members. You possess basic to intermediate system administration skills and work autonomously to resolve server issues. You understand all aspects of the equipment you support. You know how to take direction when given, paying attention to all details involved. You work well with a team. You are receptive to feedback and able to adjust performance and behavior as required for the position. Day to Day: Hardware, network, and server deployment, diagnostics, troubleshooting, repair, decommissioning, and project documentation. Qualifications: Computer Hardware experience, including troubleshooting and repair skills. Linux Operating Systems experience, system updates, administration. Computer Networking experience. Proven experience managing work and priorities through a ticketing system. Hands-on experience with one or more of hardware platforms (e.g. Dell, HP) Nice to have: Industry-level certification on Server/Network/hardware administration (CompTia, LFCS, RHCSA, LPIC-1, CCNP, CCIE, etc) An Associate's or Bachelor's Degree, or equivalent experience in an IT-related field. Physical Requirements: Ability to adapt to varying temperature conditions within the data center environment Capability to work in areas where dust and allergens are present Must be comfortable working in confined spaces when necessary Ability to follow required security protocols including metal detection screening Important Notice: Candidates requiring reasonable accommodation should discuss their needs during the application process. All accommodation requests will be reviewed in accordance with applicable laws and company policies while ensuring essential job functions can be performed safely and effectively. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

The Desktop Service Support Specialist is tasked with providing technical assistance and support for desktop computers, hardware, software, and related technology within the organization. This role includes troubleshooting issues, configuring equipment, resolving software and connectivity problems, and ensuring a seamless experience for end users. The Desktop Service Support Specialist works closely with IT teams and other departments to maintain reliable and secure desktop environments, supporting productivity and business operations. Key Responsibilities · Respond promptly to support requests and diagnose hardware, software, and network issues on desktop and laptop computers. · Install, configure, and update operating systems, applications, and security tools on end-user devices. · Conduct equipment setup and deployment for new hires, relocations, and hardware replacements. · Provide guidance and training to users on common desktop applications and best practices. · Collaborate with IT teams to implement and maintain desktop images, software deployment, and patch management. · Ensure compliance with organizational security policies, including antivirus and endpoint protection measures. · Maintain records of support activities, inventory, and asset management for hardware and software resources. · Assist in the evaluation and procurement of desktop hardware and software solutions. · Stay informed about emerging technologies and industry trends to enhance desktop support delivery. Required Qualifications · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). · Proven experience in desktop or technical support roles within a corporate or enterprise environment. · Strong troubleshooting and problem-solving abilities for hardware, software, and network issues. · Proficiency with Microsoft Windows, mac OS, and Microsoft Office Suite; familiarity with common enterprise applications. · Experience with remote support tools and ticketing systems. · Excellent communication and customer service skills. · Ability to work independently and collaboratively in a fast-paced setting. · Understanding of IT security, data privacy, and asset management principles. Preferred Skills · Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials. · Experience supporting mobile devices and virtual desktop environments (VDI). · Familiarity with scripting or automation tools for support tasks. · Ability to manage multiple priorities and provide support under pressure. · Proven aptitude for continuous learning and adapting to new technologies. Working Conditions The Desktop Service Support Specialist typically operates in an office environment but may be required to support remote or hybrid users. Occasional travel between sites or after-hours work may be necessary to resolve incidents or complete projects. The role involves frequent interaction with users at all organizational levels. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

IT Administrator Our client is seeking an IT Administrator to support and maintain the daily technology operations across multiple locations, ensuring systems remain secure, reliable, and responsive to business needs. This role plays a critical part in end-user support, infrastructure stability, and continuous improvement of IT services. IT Administrator Responsibilities Oversee and maintain day-to-day IT support operations across the organization. Provide timely technical support to end users by troubleshooting hardware, software, and network issues. Perform system updates, user account provisioning, and planned preventative maintenance. Configure, support, and maintain Windows Server environments (2016-2024) to ensure optimal performance and reliability. Monitor and maintain phone, security, and related communication systems. Support data protection efforts through backup, recovery, and disaster preparedness activities. IT Administrator Qualifications 5+ years of experience in IT administration, systems engineering, networking, or a closely related technical field. Strong working knowledge of Microsoft Office applications, including Outlook, Word, Excel, Teams, and Visio. Experience with cybersecurity tools, best practices, and security protocols. Hands-on experience with backup/recovery solutions and disaster recovery planning. Excellent troubleshooting, analytical, and problem-solving skills. Strong written and verbal communication skills with the ability to work cross-functionally. Ability to manage multiple priorities simultaneously with a high level of accuracy and attention to detail. Familiarity with VoIP phone systems is preferred; training is available for the right candidate. Self-motivated and adaptable in a fast-paced environment with frequent interruptions. Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred. Industry certifications such as MCSE, Network+, Security+, or CompTIA are preferred. Flexibility to work occasional off-shift hours as business needs require.

Required Skills & Experience 3-5+ years in IT in a customer facing role supporting various internal and external customers Strong customer service orientation Good analytical, troubleshooting and problem solving skills. Exprience in a Tier 1/2 desktop support (handling imaging, repairs, account set up, patching, asset management, inventory, etc) In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Fundamental knowledge of networking concepts including troubleshooting network printers Good knowledge of infrastructure service management & diagnostic tools and processes Good knowledge of end-point security management tools and processes Willing to work 5 days onsite in Portland, OR Nice to Have Skills & Experience Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.) Experience working in a manufacturing production environment Job Description A Fortune 500 client is looking for an IT Infrastructure Specialist on their site in Portland, OR. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial, capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services. Compensation: $30/hr to $40/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters. This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role. We are looking for a Data Center Technician to join our Graveyard shift. Responsibilities: Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary. Troubleshoot basic Linux OS level issues on all servers. Installation of new SSD's and NVME's into existing servers. Assist LinkedIn engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers). Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.). Resolution of manually-generated tickets through cross-functional collaboration across diverse teams. Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up. Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth. Respond to all system problems on a 24X7 basis and take part in on-call rotation Secondary Responsibilities will include, but not limited to : Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting. Ensure LinkedIn's data center house rules are being followed and immediately report any concerns to leadership. Ensure LinkedIn's data center cleanliness, any issues with cleanliness must be reported to leadership. Requirements: Basic Qualifications: 4+ years in a Data Center Engineering Role 4+ years network cabling experience 4+ years Linux troubleshooting experience. 4+ years server hardware troubleshooting experience. Preferred Qualifications: Experience with Ticket systems like JIRA, Salesforce, ServiceNow Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar. Experience with automation and script use (e.g., Python, Bash). Familiarity with networking protocols and equipment (e.g., switches, routers). Experience using fiber testing equipment and understanding complex network mapping Suggested Skills: Strong verbal and written communication skills. Sound problem-solving logic and analytical skills. Ability to work independently and within a team. Attention to detail and strong organizational skills. Proactive attitude and ability to manage multiple tasks simultaneously. Ability adapting to new technologies and processes. Compensation: $32.90- $46.48 Hourly (W2/Non-Exempt) Dependent upon Shift*** Req# 16381-1

APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending AccountGenerous Paid Time OffWhole Health & Wellness Reimbursement ProgramProfessional development and training opportunities100% Vested Retirement Plan w/ up to 6% MatchHoliday Pay (9) Paid Personal Growth HoursPaid Time Off for Mental HealthCompany Paid Life InsuranceSpontaneous & Longevity BonusesLoan Forgiveness Program EligibilityEmployee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website! About the Position We are looking for a Residential Peer Support Specialist to join our team! The Peer Support Specialist will support programs in the Coast region. They will meet each new resident at admission to the program and support the individual in feeling welcome, answer their questions, provide compassionate support, and guide them in articulating any self-determined goals they may want to work on while at the residential treatment facility. The position will engage in one-to-one conversations with residents to build trust, utilize strategic self-disclosure to build connection and normalize mental health challenges, and support individuals in connecting with community peer support systems. This position will facilitate and coordinate peer groups where residents can discuss their unique recovery stories and challenges. In addition, the Residential Support Specialist will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. If you have experience working as a Peer Support Specialist or facilitating recovery-oriented conversations or groups, then this position may be a great fit for you! This position falls under the AFSCME bargaining unit. Wages, benefits, and working conditions are set in accordance with the collective bargaining agreement. Work Schedule: Monday through Friday, 8:00am - 5:00pm (Full Time, Day) What You'll Make $23.69 - $25.14 per hour DOE/Credentials. Additional 5% Language Differential offered for Bilingual or Multilingual candidates. About the Program Bell Cove is a co-ed, 5-bed Residential Treatment Home serving adults living with a mental illness. Each resident enjoys their own private, ADA-accessible bedroom with half-bath. The program offers a lovely open living design and common areas, including a private library/activity room and beautiful patio and backyard. Cedar Bay is a co-ed, 5-bed Residential Treatment Home serving adults living with a mental illness. Each resident enjoys their own private bedroom, shared bathrooms, and multiple living areas. The program has a wraparound deck and raised garden beds for outdoor enjoyment. Cedar Bay is close in proximity to the bay and public services. Coos Crisis Resolution Center (CCRC) is a 6-bed, licensed crisis residential facility serving adults experiencing a mental health crisis. The program offers both individual and shared rooms. Community areas include a kitchen/dining room, living room, separate small reading area, and a spacious back deck and yard. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Successful candidates MUST: Have personal experience with mental health challenges Be Certified and Registered as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS) through the Oregon Health Authority (OHA). Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. Per OAR 309-035-0135, Direct Care staff must be 18 or older at the time of hire. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Monday through Friday, 8:00am - 5:00pm (Full Time, Day) Compensation details: 23.69-25.14 Hourly Wage PIbf2a5422a350-37***********5

Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Staging and imaging of Windows and Apple Computers Shipping, receiving and disposal of IT equipment Inspect, test and clean returned IT equipment. Sort, organize, and store IT equipment in proper location. Update and maintain accurate equipment inventory. Pack, stock, organize and rearrange products in depot as needed. Keep depot area organized and clean. Update systems and tickets for returned equipment. Assist in other areas of the depot as needed. Inventory management of IT equipment including asset auditing. What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: ******************************************* What do you need to succeed? Windows and Apple hardware and software troubleshooting skills and experience Ability to complete all work tasks with minimal supervision Excellent time management skills to prioritize workload Excellent attention to detail while working in inventory and ticketing systems. Ability to walk, bend and lift equipment up to 50 pounds and perform physical duties of packing and unpacking IT equipment High level of flexibility and the ability to positively respond to changes in work requirements Ability to operate and communicate effectively while under pressure is essential Good technical writing skills and a willingness to document all work performed Ability to test IT equipment and verify functionality of all components. Basic troubleshooting of hardware and software issues for Windows and MAC devices. Strong data entry and customer services skills. Ability and willingness to learn new technologies. Required Minimum Education: High School Diploma (required) Associate Degree or at least some college courses in related field (preferred) Required Minimum Experience: A Minimum of 2 years of experience in a related field Preferred Certifications: Comp TIA A+ MCDST - Microsoft Certified Desktop Support Technician MCSA - Windows 10 Apple Certified Mac Technician (ACMT) Lenovo Certified Technician

Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in ten western states OR WA CA AZ NM NV UT ID CO & TX With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking an IT Desktop Connectivity Technician to join our field services team at our office in Beaverton OR If you are a problem solver who is detail oriented and capable of multi tasking we want to talk to you We are looking for experienced technicians but are willing to train the right person for entry level roles too Essential Job Duties Troubleshoot and diagnose our customers network connectivity with devices such as desktops laptops servers firewalls switches and wireless access points Communicate with customers via phone email etc to gather information for troubleshooting Work closely with sales representatives customers and remote technicians to resolve network related problems Be a part of a fun growing and dynamic department and culture focused on providing the highest level of customer success Qualifications Some computer knowledge mixed with a willingness and capability to learn Natural problem solving ability combined with a passion for fantastic customer service Excellent written and oral communication skills Ability to work in a fast paced environment Associates degree preferred but not required VOIP technology experience a plus Knowledge of networking protocols and concepts VPN Routing Ports TCPIP Network analysis tools preferred Network A Microsoft MD 100 Microsoft MD 101 Certifications are a plus Knowledge or hands on experience providing technical support to users using Windows 10 and server versions MAC OS and other mainstream applications preferred Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Requirements JOB RESPONSIBILITIES: To include but are not limited to: • Maintaining and supporting computer networks and related computing environments including systems software, applications software, hardware, and configurations • Providing user support and training for hardware and software issues • Protecting data, software, and hardware by coordinating and implementing network security measures. • Troubleshooting, diagnosing, and resolving hardware, software, and other computer, network and system problems • Safely replacing faulty hardware components as required • Learning, developing, and using automation tools • Conferring with network users about solving existing system problems JOB QUALIFICATIONS / EXPERIENCE AND TECHNICAL SKILLS: • Ability to think through problems and visualize solutions • Understanding of network infrastructure and hardware • Quick learner of new or unfamiliar technology and products using documentation and online resources. • Able to troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers • Strong analytical and problem-solving skills. • Dependable and flexible when necessary • LAN and WAN experience. • Experience with Microsoft Windows operating systems and applications PERSONAL QUALIFICATIONS: • Self-starter, self-motivated, and flexible • Reliable and dependable • Positive, customer-focused attitude • Honest with good integrity • Professional demeanor and respectful to people in all situations • Willingness to help others as needs and tasks change often WORKING CONDITIONS: • Works in an office and/or machine shop environment. • May on a continuous basis walk; bend and lift up to 40 lbs. • May need to crawl under desks, climb ladders, run wires • Must adhere to company safety policies • The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. The employer retains the right to change or assign other duties to this position. Compensation/Benefits: $17 to $28 per hour DOE Medical / Dental / Vision 401k with company match up to 4% Tiered Quarterly Bonus Program Short-term and Long-term Disability Tuition Assistance or Reimbursement Life Insurance Paid time off / paid holidays Employee Assistance Programs Applicant must be able to pass a criminal background check and drug screen prior to employment. ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Salary Description $17 to $28 per hour DOE

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Join the Umpqua Indian Development Corporation (UIDC) family! About UIDC: UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and job training opportunities for tribal members and the communities in which they serve. Why Work for UIDC: As an applicant of UIDC, you have the ability to work for a diverse array of employment opportunities. Working for UIDC allows you to be part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development and advancement opportunities. We also offer a competitive salary and benefits package, including: Comprehensive medical, dental, vision, and Rx coverage Paid Time Off Employer-paid life and disability plans 401k with up to 3.5% employer match Under the general supervision of the IT Operations Manager, this position is responsible for providing technical support to users of desktop computer, telephone, and office equipment. Duties include but are not limited to: Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment. Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment. Builds, tests, and deploys computers with correct software for the installation. Performs periodic inventories of desktop computer, telephone, and office equipment. Pulls data cables as necessary to accomplish task at hand. Accurately documents all work performed in Help Desk software application. Ensures that customer needs are the first priority when approaching work assignments. Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others' judgment and capabilities, and gives praise/recognition to those who earn it. Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis. Ensures that both written and verbal communications are clear, concise, complete, accurate and effective. Requirements Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required. 1 year prior experience in customer service related field preferred. Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred. Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred. Achieve passing score on basic computer skills exam. Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems. Must be willing and able to work holidays and weekends as needed. Excellent organizational, verbal, interpersonal, and customer relations skills. Must be 21 years of age or older. Current Oregon Drivers License with the ability to qualify for the UIDC's Drivers Program. Must be able to obtain a Class III Gaming License

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Computer Laboratory Technician On behalf of our client, Procom Services is searching for a Computer Laboratory Technician for a contract opportunity in Hillsboro, OR. Computer Laboratory Technician Job Details Support Automated Build and Testing system development. Our system provides a continuous integration solution for Consumer Electronics hardware. Daily Responsibilities: Upgrade/patch Windows and Linux systems Aid with QA workstation creation/issues. User permissions and account administration including Linux permission settings. Maintenance of Ubuntu package repositories for developer workstations as well as VMware VMs. Script writing, deb/rpm creation, software updates. Infrastructure script development VMware Server deployment troubleshooting NetApp SAN Administration - nfs/fcp NAS Administration - vmfs and nfs Backup administration and configuration Troubleshooting server/network issues General system setup and troubleshooting Hardware inventory management Lab maintenance Documentation including Visio diagrams and General End User Support (developers and testers). Computer Laboratory Mandatory Skills Necessary Skills (Must Have): OS (Linux/Windows) setup and configuration Linux Administration: Knowledge of packaging, distribution, performance tuning, and system design. Experience with administration of authentication, http services, database setup and configuration, clustering and failover. Knowledge of application and server monitoring software Hypervisor Administration: VMware Server directly related to position, but experience with Xen and VMware ESX, ESXi, LabManager or Workstation is applicable. Scripting and Automation development: Perl and Python with systems such as Jenkins, Quickbuild, TeamCity, etc. Technical Documentation: Ability to review specifications and publish design, as well as user instructions. Additional Skills Desired (Nice to Have): Web design Subversion Version Control (WANdisco MultiSite) Git/Gerritt Version Control Ubuntu/RedHat administration Open Source Development VMware Virtual Infrastructure 4.1 and 6.0 SAN Administration - Raw Device Mapping Tools such as New Relic, Jira, Artifactory, TeamCity, Jama, Stash Confluence and Crucible Computer Laboratory Technician Start Date ASAP Computer Laboratory Technician Assignment Length 12 Months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Support Automated Build and Testing system development. Daily Responsibilities: Upgrade/patch Windows and Linux systems Aid with QA workstation creation/issues. User permissions and account administration including Linux permission settings. Maintenance of Ubuntu package repositories for developer workstations as well as VMware VMs. Script writing, deb/rpm creation, software updates. Infrastructure script development VMware Server deployment troubleshooting NetApp SAN Administration - nfs/fcp NAS Administration - vmfs and nfs Backup administration and configuration Troubleshooting server/network issues General system setup and troubleshooting Hardware inventory management Lab maintenance Documentation including Visio diagrams and General End User Support (developers and testers) Qualifications Must-have (Mandatory skills): OS (Linux/Windows) setup and configuration Linux Administration: Knowledge of packaging, distribution, performance tuning, and system design. Experience with administration of authentication, http services, database setup and configuration, clustering and failover. Knowledge of application and server monitoring software Hypervisor Administration: VMware Server directly related to position, but experience with Xen and VMware ESX, ESXi, LabManager or Workstation is applicable. Scripting and Automation development: Perl and Python with systems such as Jenkins, Quickbuild, TeamCity, etc. Technical Documentation: Ability to review specifications and publish design, as well as user instructions. Nice-to-have (Preferred skills): Web design Subversion Version Control (WANdisco MultiSite) Git/Gerritt Version Control Ubuntu/RedHat administration Open Source Development VMware Virtual Infrastructure 4.1 and 6.0 SAN Administration - Raw Device Mapping Tools such as New Relic, Jira, Artifactory, TeamCity, Jama, Stash Confluence and Crucible Additional Information

Summary Description: The Systems Administrator is responsible for supporting the university's IT helpdesk, systems, and infrastructure. This position works closely with the Assistant Director of IT to plan and coordinate the installation, testing, maintenance, operation and troubleshooting of servers, network equipment, and software solutions. The primary responsibilities include: (1) managing user accounts/permissions, (2) resolving Tier 1 and Tier 2 helpdesk tickets, (3) systems administration, and (4) managing moves, adds, and changes to the phone system. This position also serves as a backup to support the university's network equipment (firewalls, switches, phone systems, wireless, etc.). Essential Responsibilities: Systems Administration Administer Active Directory, Azure Active Directory, Group Policy, DNS, DHCP, WSUS, SSO authentication, Office 365 and Exchange, Barracuda Cloud Email Security and Archiving, VMware, Veeam Backup and Replication, PaperCut, PRTG, etc. Administer and maintain end user accounts and permissions Set up and manage user accounts in the Ellucian Colleague ERP and student information system as well as Canvas learning management system Diagnose and resolve account and permission issues in Windows, Ellucian Colleague, and Canvas Image, configure, deploy, administer and troubleshoot physical and virtual servers, including print servers, file servers, application servers, etc. Implement, maintain, troubleshoot and document backup and restore solutions for operating systems, databases, servers, and applications; ensure all servers and critical data are scheduled for backup; monitor the timely and successful completion of backup jobs; restore data as necessary Configure, deploy, administer and troubleshoot anti-malware, anti-virus, and software deployment servers; research available updates and patches to workstations and servers; schedule and communicate deployment schedules Routinely audit system logs to identify and correct performance problems Helpdesk Support Answer phone calls and walk-in requests related to technology issues and help users with issues; use work order system to create, track, and route requests for successful resolution Support Microsoft Windows workstations including operating system, hardware, network, and printing issues Create deployment images and coordinate software installation on workstations Recommend, schedule, and perform software and firmware installations and upgrades Maintain inventory database Network and Telecommunication Support Implement security procedures and tools to ensure rigorous security measures are in place (PCI, FERPA, NIST, etc.) Audit, patch and provide recommendations to secure the network environment Provide support for the phone system including moves, adds, and changes Provide backup support to monitor, manage, configure and maintain network equipment including switches, firewalls, and wireless access points Other Provide basic training and guidance to end users for technology hardware, software, and services Install uninterruptable power supplies; audit and test batteries; replace batteries as necessary Develop and maintain documentation and change logs Conduct research on emerging products, services and standards in support of systems software procurement and development efforts Work with suppliers to identify solutions and schedule remote and onsite support Be present in the office on a daily basis unless arrangements are made with the supervisor Contribute to the support and implementation of the Strategic Plan Participate in Warner Pacific University professional development opportunities Demonstrate commitment to a Christian liberal arts education by upholding to the mission of the university and abiding by the Employment Standards and Lifestyle Agreement Be inclusive and sensitive in terms of human relations and human differences, in regard to areas of national origin, ethnicity, culture, gender, and disabilities Perform other duties as assigned Minimum Qualifications: Three years of experience analyzing, installing, monitoring, maintaining, and troubleshooting servers, and customer support experience Three years of experience supporting Microsoft networking, including server administration, Active Directory, DNS, DHCP, Group Policies, Exchange, etc. Three years of experience supporting VMware or Microsoft Hyper-V Knowledge of IP addressing, subnetting, and VLANs Excellent oral and written communication and customer service skills Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently Ability to multi-task with accuracy, adapt, work effectively, and meet deadlines in a fast-paced environment Comfortable working on ladders and lifting up to 50 lbs. A valid driver's license; local travel is required Preferred Qualifications: A four-year degree in computer science, information technology or equivalent field, or equivalent experience in computer science and/or information technology Applicable technical certifications Experience with Microsoft Intune Scripting or automation experience (PowerShell, etc.) Experience with Fortinet firewalls and Juniper switches Experience with phone system configuration Working knowledge of relational databases and SQL Experience in a higher education environment Physical Demands - Work Environment: The position is located in a typical office environment. Professional/business casual attire is required. Warner Pacific University's Mission: Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution. Warner Pacific University's Commitment to Diversity: Warner Pacific University is an Equal Opportunity Employer that seeks a diverse workforce of committed Christians from all racial, ethnic, and socio-economic backgrounds. Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that reflects the racial and ethnic diversity of the students we serve. Persons of color are strongly encouraged to apply. Employment and Lifestyle Standards: Warner Pacific is a Christ-centered urban liberal arts University dedicated to providing students from diverse backgrounds an education that prepares them to engage actively in a constantly changing world. The University was founded in 1937 by the Church of God (Anderson, Indiana). Central to Warner Pacific's identity as a Christ-centered higher education institution is the policy of hiring persons whose personal and professional lives reflect: 1. A belief in the deity of and commitment to Jesus Christ and the Christian faith, as interpreted through the historic witness of Scripture and the continuing ministry of the Holy Spirit. 2. The practice of following Christ through day-to-day personal lifestyle choices. 3. A vitality of Christian experience maturing in insight and application and appreciative of differing viewpoints. 4. A commitment to life-long learning and service through personal and professional development. 5. For teaching faculty, the expression of artful teaching, based on mastery of relevant subject matter and in an environment of purposeful and rigorous inquiry amongst a community of scholars who support one another. 6. A capability, by temperament, preparation, and will, to support students as they confront the intellectual, social, physical, emotional, and spiritual challenges of their lives. 7. A sensitivity to and support for the mission, core themes, vision, values, ethos and traditions of the Warner Pacific University community. 8. A commitment to teaching and serving in harmony with the doctrines of the Holy Bible. Employee Agreement: Mission-based hiring is of critical importance to Warner Pacific University. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament. Warner Pacific's students, faculty and staff are expected to foster an environment of mutual respect and accountability, to care for the personal dignity of others and to exercise integrity in their conduct and communication. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual's behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs. Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages or tobacco products is strictly prohibited on Warner Pacific University campuses. Equal Employment Opportunity: Warner Pacific provides equal opportunity for employment and advancement for all employees and applicants regardless of race, color, sex, gender, national origin, citizenship status, disability, age, genetic information, status with regard to public assistance, veteran status and any other status protected by laws and regulations to which Warner Pacific is subject. All employment decisions, including hiring, promotions, compensation, benefits, transfers, and terminations are made in a manner that does not discriminate against individuals in the categories discussed above. Because Warner Pacific is a Christian liberal arts University, the University exercises its legal right to hire Christian employees to fulfill its mission and purpose. In order to be considered an applicant for this position, please complete our online employment application at ****************************************************** Click “Apply Now” to complete the online application, and submit the following: Application Cover Letter Resume ** NOTE: All job offers are contingent upon successfully passing a background check and completing all required paperwork.

Purpose of Position: This position is responsible for maintaining, securing, and supporting the organization's internal IT systems and end-user computing. This role focuses on reliability, availability, and security of internal infrastructure while delivering responsive, compliant support to employees. The Systems Administrator ensures systems are configured securely, access is properly controlled, changes are documented, and internal users are enabled to work efficiently without compromising security or compliance. The role requires strong attention to detail, adherence to security requirements, and the ability to balance usability with compliance. Summary of Essential Job Functions: Serve as the first point of contact for IT support requests received via ticketing system, phone, email, or in person. Triage, assign, and escalate support requests based on severity and skill requirements. Provide hands-on troubleshooting and support for hardware, software, networks, user accounts, and mobile devices. Onboard and offboard employees, including account provisioning, equipment configuration, and access permissions. Maintain accurate and organized documentation related to systems, processes, assets, and ticket resolution. Coordinate maintenance, repairs, and replacements of IT equipment with vendors and internal teams. Assist with lifecycle management of hardware and software, including procurement and inventory management. Support security best practices including compliance, patching, backups, access controls, and monitoring. Handle CUI and sensitive information in accordance with NIST/CMMC requirements and internal policies. Monitor and support implementation of security policies, MFA, and access controls. Assist with cybersecurity awareness, phishing escalations, and incident response steps. Ensure systems and devices meet company and regulatory compliance requirements. Track and report support metrics, common issues, and service performance improvements. Participate in IT projects, rollouts, and technology upgrades. Provide basic training and guidance for end users on systems, policies, and best practices. Other duties as assigned. Education and Experience Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related technical field. Equivalent combination of education, certifications, and hands-on experience will be considered. 2 years of experience in an IT support, help desk, or systems administration role. Working knowledge of Windows, mac OS, Linux, Active Directory, Microsoft 365, endpoint protection solutions, secure remote access tools, and common business applications. Experience supporting networks, laptops, mobile devices, and conferencing equipment. Demonstrated problem-solving abilities and strong communication skills, with experience effectively engaging and collaborating across all levels of the organization. Basic knowledge of cybersecurity and data protection best practices. Ability to multitask, prioritize, and remain organized in a fast-paced environment. Physical Demands of Position: Physically able to lift up to 20 pounds (materials/equipment) Effective use of computer, laptop, cell phone and other mobile device to exchange information. Competencies and Skills Requirements: Excellent communication skills, both verbal and written. Excellent team skills and team-oriented. Excellent time management skills and meets deadlines. Flexible; able to multi-task in response to time-sensitive and changing situations. Effective listening skills. Objective, solution-oriented problem-solving skills. Handles highly sensitive and confidential information. Resourceful, able to network and connect people to appropriate resources. Technology savvy, comfortable using MS software products. Strong planning and organizational skills and follow through. Resilient, stays positive and solution-oriented. Perceptive, discovers underlying issues in situations and re-states them in a helpful way. Self-starter with a strong work ethic, able to work without direct supervision. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as needed.