Information technology/support technician jobs in San Bernardino, CA - 508 jobs

The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

" The IT Analyst at LERETA plays a vital role in supporting the company's property tax management systems, focusing on reporting, financial IT solutions, and executive-level administrative support. The position combines technical analysis with financial insights, system troubleshooting, and administrative functions to ensure smooth operations across the organization. Key Responsibilities: Reporting & Analysis: * Deliver regular financial and operational reports on property tax management systems, providing key insights for business stakeholders. * Analyze and interpret data from IT systems to generate actionable reports that align with business goals and objectives. * Assist in the creation and management of custom dashboards and performance metrics to help executives track system efficiency and performance. IT Finance Support: * Assist with budgeting and cost optimization strategies for IT infrastructure and software tools. * Provide financial and system-related insights that help streamline the company's IT operational expenses related to property tax management platforms. * Support financial audits by ensuring that all systems and data are accurately reflected in financial reports and comply with internal controls. Executive Technology Strategy & Business Alignment: * Support leadership with the planning and execution of IT-driven projects, ensuring all technological solutions align with business goals and enhance overall operational efficiency. * Maintain detailed documentation of IT processes, workflows, and system configurations, ensuring clarity and ease of reference for both internal teams and executives. * Organize and facilitate communications between IT, finance, and other business departments to ensure smooth project execution and resolution of cross-departmental issues. Security & Compliance: * Ensure the company's IT systems comply with relevant security protocols, industry standards, and financial regulations. * Assist with cybersecurity efforts to safeguard sensitive financial and property tax data. * Participate in regular system audits and ensure all financial data is secure and compliant with internal policies. Project Assistance: * Assist in the planning and execution of cross-functional IT and financial projects, ensuring that technology solutions meet the needs of the business. * Provide administrative support for project teams, including scheduling, documentation, and reporting. * Ensure that project timelines and budgets are adhered to, particularly for those that impact the financial or operational systems. Requirements and Education: Education: * Bachelor's degree in information technology, Finance, Business Administration, or related field (or equivalent work experience). Experience: * Previous experience in IT analysis, finance reporting, or executive administration, preferably in a technology-driven environment (experience with property tax management or financial services is a plus). * Experience working with financial systems, cloud-based solutions, and databases. * Previous exposure to cross-functional project management or executive-level support is highly desirable. Technical Skills: * Strong understanding of IT security principles, especially as they relate to financial data protection. * Experience with ERP systems or property tax management platforms is beneficial. Communication Skills: * Strong verbal and written communication skills, with the ability to translate technical information into business-friendly language for non-technical stakeholders. * Strong interpersonal skills and the ability to work with cross-functional teams, including finance, IT, and executive leadership. Problem-Solving: * Excellent problem-solving skills, with a strong attention to detail and the ability to troubleshoot both technical and financial issues. * Ability to prioritize and manage multiple tasks and projects effectively. Salary range: $58,584 - $86,791 "

Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Essential Functions ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Desirable Qualifications DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. Minimum Qualifications MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Work Schedule Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)

Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity. Job Description Job Summary We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products. Responsibilities Installing and updating computer hardware/software products. Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.) Assisting in the running of cables. Placement and installation of digital and network devices. Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems. Assessment of technical questions along with their proper escalation. Creation/termination of user accounts. Setting up computer/network security measures as well as configuring network access for individual users. Offering technical support on-site, via phone, email and remotely via extended computer access as required. Qualifications Requirements Associate or BS in Computer Science, Information Technology or related field. 2+ years of technical experience as a desktop analyst/technician. CompTIA A+ certification a PLUS. Ability to prioritize tasks and work independently. Problem solving attitude. Strong oral and written communication skills. Additional Information Full-time Compensation: Above Market + Benefits Location: Cerritos, CA

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support: Lab Equipment and Client Workstation Setup Physically install, cable, and configure laboratory PCs and client terminals used for CDS. Confirm network connectivity of CDS clients to the domain or local environment. Assist with installing approved drivers and software required for instrument communication. Instrument-to-PC Integration Support Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable. Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin). Troubleshoot hardware or connectivity issues during physical setup. Server Room and Network Coordination Support racking, patching, and physical organization of virtual host servers or lab switches as directed. Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity. Document physical connections and device labeling per plant standards. User Access and Device Configuration Assist with domain-join and basic Windows configurations on lab clients under provided SOPs. Configure local or network printers and barcode devices as needed. Apply hardening settings and antivirus installations under OT team direction. Implementation Documentation and Handover Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking. Document installation steps and provide feedback on physical setup procedures. Experience/Requirements: 2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments Strong experience with Windows client configuration, instrument connectivity, and physical network setup Comfortable working in lab environments with strict documentation and procedural controls Basic understanding of GxP, ALCOA+, and validated system handling Familiarity with Active Directory, network troubleshooting, and desktop deployment Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!

Duration: 0-3+ Months (Possible Extension but no guarantee) Shift: 8 am to 5 pm (Monday to Friday) Dress Code: Smart Casual, comfortable shoes. No jeans. Driving: Yes Interview Type: Virtual via Microsoft Teams Job Description: The candidate will be responsible for first responder for service and supply request on fleet of printers. Install/move printers, monitor supply levels, replenish consumables, perform basis setup of IP address and print driver, customer service. In-Person Customer Service experience, basic PC and Networking, basic experience on operating printer and copier, basic mechanical and technical skill would be successful in this role. There will be extensive walking and standing around campus to visit customer's office/location of printer, occasional lifting.

BioTec Dental Laboratory is seeking a knowledgeable and solutions-driven IT Administrator to oversee and maintain the company's technical infrastructure. This role is responsible for managing hardware, software, networks, security systems, and day-to-day technical support across the laboratory. The ideal candidate is detail-oriented, proactive, and experienced in supporting a fast-paced, high-precision environment where system uptime and data accuracy are essential. Key Responsibilities Systems & Network Administration Maintain, configure, and troubleshoot all computer systems, servers, LAN/WAN networks, printers, scanners, and specialized dental lab equipment. Manage user accounts, permissions, and access within various systems and applications. Monitor network performance and ensure reliability, security, and minimal downtime. Software & Application Support Install, update, and support dental lab software platforms (e.g., CAD/CAM systems, 3D printing interfaces, case management systems). Ensure integrations between lab software and client systems operate smoothly. Provide technical support and training to staff on hardware and software use. Cybersecurity & Data Protection Implement and maintain cybersecurity policies, firewall settings, antivirus software, and data encryption. Conduct routine backups and ensure proper storage, recovery, and protection of sensitive patient and client information. Monitor systems for security breaches, vulnerabilities, and unauthorized access. Equipment Management Maintain inventory of all IT assets and ensure timely upgrades or replacements. Coordinate repairs or vendor support for specialized dental equipment and technology. Support the setup and maintenance of 3D printers, milling machines, scanners, and related systems. IT Support & Troubleshooting Serve as the primary point of contact for all technical issues, providing timely resolution. Document processes, updates, troubleshooting steps, and system changes. Train new hires on equipment, systems access, and IT protocols.

Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives. Job Type: Full-time; Non-Exempt Work Hours: Performs a forty-hour workweek as determined by assigned shift. Assigned days and/or shift can be changed according to staffing needs. Must be available to work evenings, holidays, and weekends. Work Setting: In-person Work Location: Azusa, CA Travel: The Information Technology Specialist is occasionally required to travel by personal auto or air to meeting sites and other locations. Summary of Functions: The IT Specialist is responsible for managing IT purchasing, renewals, invoicing, and vendor relations to ensure uninterrupted services and cost efficiency for the organization. This role serves as the primary point of contact for IT-related procurement, expense management, and financial reporting, while also supporting account management for hospital EMR systems. The position requires strong organizational and vendor negotiation skills, accuracy in handling financial processes, and the ability to leverage technology (such as ITSM) to streamline workflows, track assets, and automate renewals. Duties and Responsibilities: Procurement, Invoicing, and Vendor Management 1. Manage IT purchasing requests, including procurement of hardware, software, and office/facility supplies. 2. Track and process all IT and departmental renewals to ensure continuity of services. 3. Negotiate with vendors to secure good pricing, discounts, and contract terms, generating cost savings. 4. Maintain and oversee expense reports across multiple departments (IT, facilities, office administration, etc.). 5. Conduct monthly credit card reconciliation meetings to accelerate approval processes. 6. Resolve vendor disputes and secure refunds/credits as needed. 7. Collaborate with Finance to ensure accurate and timely submission of invoices, purchase orders, and supporting documentation. 8. Manage software asset inventory to track IT renewals and costs using systems such as ITSM. 9. Maintain accurate records of all invoices, purchase orders, and vendor agreements. Health Informatics/EMR Support 1. Assist with the creation and maintenance of EMR accounts across multiple hospital systems. 2. Track and prepare EMR account batch submissions for timely provisioning. 3. Document EMR-related workflows and support staff responsiveness tracking. 4. Collaborate with clinical and IT staff to resolve access issues and ensure compliance with hospital requirements. 5. Coordinate follow-ups on pending items and escalate to leadership as needed Secondary Job Functions: (Although the following job functions have been identified as “secondary”, any employee capable of performing the “secondary” job functions is expected to do so.) 1. Dedicated to the mission of OneLegacy and serving its Donor Families. 2. Maintain a neat and organized workstation and environment. 3. Attend department meetings and participate on committees as needed. 4. Pursue professional growth and development through training and continuing education. 5. Handle confidential donor, hospital, and vendor information with discretion and integrity. Skills and Abilities 1. Strong vendor negotiation, procurement, and cost management skills. 2. Proficiency in invoice management, purchase order systems, and financial documentation. 3. Excellent organizational and analytical skills, with the ability to manage multiple priorities. 4. Proficient in Microsoft Office Suite. 5. Strong interpersonal and communication skills for collaboration with vendors, finance, and internal stakeholders. 6. Proactive problem solver who can independently identify and implement process improvements. 7. Ability to work in a fast-paced environment and adapt to shifting priorities. Physical Environment/Working Conditions: Location: Primarily Azusa Corporate; occasional travel to Bakersfield, Redlands, Orange, and hospital facilities as needed. All OneLegacy buildings are non-smoking facilities. Travel: The Information Technology Specialist is occasionally required to travel by personal auto or air to meeting sites and other locations. Work Hours: Performs a forty-hour workweek as determined by assigned shift. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required. Job Qualifications: Education: Bachelor's degree (BS) in Business, Finance, Supply Chain, or related field preferred. Experience: Minimum 2 years of experience in procurement, vendor management, purchasing, or finance support. Experience in managing invoices, renewals, and vendor negotiations required. Exposure to healthcare, EMR system, or IT asset management is a plus, but not required. Skills: Proficient knowledge in MS Excel, Word, PowerPoint, Internet Explorer, Microsoft Windows, and Snag It programs. License: OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance based on California minimum insurance coverage standards. Equipment: Reliable automotive transportation required. Salary Range: $61,700 - $84,400 The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness

Mariners Church is a biblically-centered, non-denominational church located in Southern California focused on inspiring people to follow Jesus and fearlessly change the world. Mariners is listed as one of the top 20 largest churches in America by Outreach Magazine. We are a community of ordinary people from all walks of life courageously trusting God to do the extraordinary. Simply put, we trust God to do what we can't-heal, transform, renew, forgive, provide and sustain. Through the redemption story of each believer, God is glorified, lives are changed and communities are impacted in a significant way. Come and be part of a new season of growth as Mariners Church responds to God's call in launching new congregations. Job Description Monitor and respond quickly to incoming requests related to IT issues Maintain computer systems and act as support if any system goes down. Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain user PCs, including upgrades and configuration as needed. Assist with onboarding of new users. Keep inventory of all equipment, software, and license users. Qualifications 3-5 years of system admin and/or helpdesk experience Working knowledge of computer systems, PC repair, and network management Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Ability to deploy, configure, and support operating systems on desktop and mobile Understanding and appreciation for information security within systems and user devices. Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time. Additional Information All Mariners Church Staff: Love Jesus and call themselves Christians. Embrace a high biblical standard of personal conduct and lifestyle. Agree to and adhere to the church's statement of faith and leadership commitment. Attend Mariners Church. We believe the total combination of your pay, benefits, and opportunities aligned with your calling will ensure that you and your family are provided for. The following items are just a sample of the things we offer for full-time employment: Health insurance (medical, dental and vision) 403b Retirement Saving Plan Paid vacation Paid time off to serve Discounts at the Mariners Cafe and Bookstore Tuition discount for Mariners Church Preschool Opportunity to attend ministry events and conferences Working alongside a community of supportive, like-minded believers

The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions. Essential Duties and Responsibilities: * Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines * Primary point of contact for all incoming help desk support tickets and IT Helpline calls * Responsible for distributing and assigning help desk support tickets for the IT Department * Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed * May also participates as an after-hours support call center team member * Provides general office support to the Information Technology Director and Manager with project as assigned * Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed. * Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively. * Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary. * Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions. Job Qualifications: * High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations * Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs * Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system * Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments * A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things Schedule/Location: * In Office - Henderson, NV or Monterey Park, CA * Hours - 8:00am-5:00pm Compensation/Benefits: * Salary: $50,000-60,000/yr * Health, Vision, & Dental Benefits * Wellness & Mental Health: Shared benefits available for employees and their families * Paid Time Off: Encouraging work-life balance and personal well-being * 401(k) Plan: Access provided through Merrill Lynch * Monthly Internet Stipend About First Legal: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. First Legal is the first truly comprehensive File Thru Trial solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.

The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations. Primary Responsibilities * Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows. * Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations. * Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity. * Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management. * Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements. * Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms. * Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies. * Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions. * Coordinate upgrades, patches, and version migrations with minimal disruption to operations. * Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures. * Provide user support and training for Service Desk staff and system stakeholders.

Triad Financial Services has a fantastic full-time opportunity in our IT Department for a Desktop Support Specialist. If you are a motivated self-starter with a keen eye for detail and looking to join an organization with a great culture and continued growth, this could be an excellent fit for you. This position sits in our Anaheim, CA Office. Visit our website at *************** and apply today! Job Duties: Troubleshoot and repair PCs, printers and scanners Windows 10 support Perform desk side support service Imaging / Re-imaging desktop and laptop machines Software installation, configuration, and troubleshooting Document supported system and application procedures and processes Keep abreast of technology changes and proactively look for opportunities to improve service What we Offer: Ability to Multitask & Strong Sense Of Urgency Hourly range from $20 - $24 depending on experience Full benefit package including med/dent/vision, PTO program, HMO, PPO, FSA options, 401k w/corp matching, 7 paid holidays, & more. Job Requirements: Attention to Detail Focused on Productivity 1+ year of experience in a Desktop Support type of role Working knowledge of Windows 10 High School diploma or equivalent Ability to Multitask & Strong Sense Of Urgency

Job Description Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking Installation and configuration of medium sized hybrid networks Administration and maintenance of firewalls Installation and configuration of Windows and Linux servers, often in virtual environments Administration of analogous functions in cloud environments Administration and maintenance of servers and common applications Perform system backups and restorations, assist in the assurance of backup integrity Schedule and coordinate system maintenance & upgrades Provide technical support via telephone, chat, email support or tickets. Installation and configuration of JAVA web application from customer environment Qualities you must possess Enthusiasm for installing and maintaining IT environments. Continuous adherence to the highest level of ethical standards and all Company policies and procedures. Ability to understand complex requirements Attention to detail with good verbal and written communication Preferred Skills and Experience BS in Computer Science/Engineering from an accredited College/University Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11 Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers Working experience in day-to-day operations of LANs, WANs and VPNs Working knowledge of Dell Server, Sonicwall, and Dell Switches Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration Working experience in Amazon AWS and Microsoft Azure Working experience in Linux Servers with Dockers - Ubuntu and CentOS Working knowledge of Jboss and Wildfly Knowledge of working in Linux and MS Windows environments Ability to work independently and in a team environment, using good judgment and initiative Excellent written/verbal communication skills, time management and analytical skills Ability to multi-task and switch tasks frequently throughout the day is a must Additional Desired Skills and Experience Public Safety domain and technology experience iOS, Android Mobile deployments NOSQL experience (e.g., MariaDB) Oracle and SQL database script writing Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Powered by JazzHR ZXQvFskJuU

Reports to: Department Manager Type: Full-Time Schedule: 1st Shift Responsible for supporting the company's network, computers, software, systems and technology Job Description: Manage and troubleshoot incoming I.T. support requests; including hardware, software, networking and peripheral device issue. Experience configuring, managing and patching Windows based PCs and Servers. Must have extensive knowledge of Microsoft Office suite applications. Ability to track, order, manage and configure computer equipment and user accounts for varying services and systems. Must have good organization and documentation skills and ability to prioritize work. Experience setting up domain users, managing OU permissions and maintaining account and network passwords. Experience managing security applications including enterprise AV, Backup and other software as well as familiarity with security best practices. Able to work overtime as needed and/or support facilities after hours by phone or computer. Firewall configuration O365 administration VOIP phone configuration Mobile device management Other duties as assigned POSITION QUALIFICATIONS Competency Statement(s) Accountability -Ability to accept responsibility and account for his/her actions. Accuracy -Ability to perform work accurately and thoroughly. Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience. Communication, Oral -Ability to communicate effectively with others using the spoken word. Ethical -Ability to demonstrate conduct conforming to a set of values and accepted standards. Goal Oriented -Ability to focus on a goal and obtain a pre-determined result. Honesty / Integrity -Ability to be truthful and be seen as credible in the workplace. Initiative -Ability to make decisions or take actions to solve a problem or reach a goal. Judgment -The ability to formulate a sound decision using the available information. Responsible -Ability to be held accountable or answerable for one's conduct. Reliability -The trait of being dependable and trustworthy. Working Under Pressure -Ability to complete assigned tasks under stressful situations. Time Management -Ability to utilize the available time to organize and complete work within given deadlines. Physical Demands: Must be able to consistently lift, carry, push, and pull up to 50-75 lbs. This is a physically active job. That requires vision, average sight, touch, and MUST be able to wear PPE. Education: Associate's Degree (two year college or technical school) Required, Field of Study: Information Systems Experience: 3 plus years of experience in IT infrastructure Computer Skills: Proficient in all MS applications Certifications & Licenses: MCSA preferred Benefits: Compensation Range $30 to $ 37 per hour (DOE) Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a Employer Match Generous Paid Time Off program 8 Holidays and 1 Floater Holiday On-the-job training WORK ENVIRONMENT Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work to address urgent issues. Valence Surface Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, Valence Surface Technologies participates in the E-Verify program to ensure employment eligibility of newly hired employees where required. This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.

Job Description The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity. Job Description Job Summary We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products. Responsibilities Installing and updating computer hardware/software products. Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.) Assisting in the running of cables. Placement and installation of digital and network devices. Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems. Assessment of technical questions along with their proper escalation. Creation/termination of user accounts. Setting up computer/network security measures as well as configuring network access for individual users. Offering technical support on-site, via phone, email and remotely via extended computer access as required. Qualifications Requirements Associate or BS in Computer Science, Information Technology or related field. 2+ years of technical experience as a desktop analyst/technician. CompTIA A+ certification a PLUS. Ability to prioritize tasks and work independently. Problem solving attitude. Strong oral and written communication skills. Additional Information Full-time Compensation: Above Market + Benefits Location: Cerritos, CA

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking Installation and configuration of medium sized hybrid networks Administration and maintenance of firewalls Installation and configuration of Windows and Linux servers, often in virtual environments Administration of analogous functions in cloud environments Administration and maintenance of servers and common applications Perform system backups and restorations, assist in the assurance of backup integrity Schedule and coordinate system maintenance & upgrades Provide technical support via telephone, chat, email support or tickets. Installation and configuration of JAVA web application from customer environment Qualities you must possess Enthusiasm for installing and maintaining IT environments. Continuous adherence to the highest level of ethical standards and all Company policies and procedures. Ability to understand complex requirements Attention to detail with good verbal and written communication Preferred Skills and Experience BS in Computer Science/Engineering from an accredited College/University Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11 Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers Working experience in day-to-day operations of LANs, WANs and VPNs Working knowledge of Dell Server, Sonicwall, and Dell Switches Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration Working experience in Amazon AWS and Microsoft Azure Working experience in Linux Servers with Dockers - Ubuntu and CentOS Working knowledge of Jboss and Wildfly Knowledge of working in Linux and MS Windows environments Ability to work independently and in a team environment, using good judgment and initiative Excellent written/verbal communication skills, time management and analytical skills Ability to multi-task and switch tasks frequently throughout the day is a must Additional Desired Skills and Experience Public Safety domain and technology experience iOS, Android Mobile deployments NOSQL experience (e.g., MariaDB) Oracle and SQL database script writing Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.