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Information technology/support technician jobs in San Buenaventura, CA

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  • IT Support

    Clevanoo LLC

    Information technology/support technician job in Santa Monica, CA

    The IT Desktop Support Specialist is a single point of contact for end users to receive both onsite and remote support within the organization's client computing environment. This role includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal performance. The position will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance. To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. Main Tasks And Responsibilities Technical Support Respond to and resolve technical support tickets in a timely and efficient manner. Provide support for desktops, laptops, printers, conference rooms systems, and other peripheral devices. Troubleshoot hardware, software, and network connectivity issues. User Assistance Assist employees with technical queries and guide them in using IT tools effectively. Set up new user accounts and configure systems for onboarding. Help Executives in setting up important conference calls via MS Teams or Zoom Maintenance & Upgrades Perform routine maintenance on computer systems and software. Install, configure, and update hardware and software as required. Conduct research on desktop products in support of procurement and development efforts. Evaluate and recommend products for acquisition. Documentation Maintain accurate records of support requests and resolutions in the ticketing system. Document technical procedures and user guides for common issues. Accurately document instances of desktop equipment or component failure, repair, installation, and disposal. Help maintain inventory recordkeeping of IT assets. Collaboration Escalate complex issues to senior IT staff or relevant departments when necessary. Work closely with team members to ensure IT systems meet user needs. Liaise with third-party support and PC equipment vendors. Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive. Minimum Qualifications Degree in Information Technology, Computer Science, or a related field, or equivalent experience. Minimum 4 years of experience in IT support or a related role in a small-to-med size office (25+ users/devices). Technical Skills Hands-on hardware troubleshooting experience. Knowledge of Windows and mac OS operating systems including mobile devices like Apple and Android. Familiarity with common office productivity and collaboration software (e.g., Office 365, Microsoft Office Suite, Google Workspace, MS Teams, Zoom). Knowledge of mobile device management and security solutions like Microsoft Intune and Defender. Understanding basic networking concepts (IP addressing, Wi-Fi troubleshooting). Knowledge of web conferencing solutions and how to operate and troubleshoot. Experience with helpdesk ticketing systems is a plus. Soft Skills Strong problem-solving and analytical skills. Excellent communication and interpersonal abilities. Ability to conduct research into technology issues and products as required. Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills. Ability to present ideas in a user-friendly language. Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Strong customer-service orientation.
    $43k-74k yearly est. 3d ago
  • IT Support Technician

    Widen The Net | B Corp™

    Information technology/support technician job in Santa Monica, CA

    IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician Our client is a global leading high tech company: -Over 6,500 employees across 20+ offices; -Fast growing; -Cutting edge AR and VR technologies, 3D printing, etc. They are looking for an IT technician to join their US team: -Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF, -Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA; -Building good relationship with 3rd party software/hardware vendors; -Documentations Initially 11 months full time contract till the end of 2025 with option to extend yearly. W2 employer contract offering $34.79 per hour (40 hours per week) plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica (2772 Donald Douglas Loop N, Santa Monica, CA 90405) Requirements: -2 + years experience working as IT support/service desk; -Working knowledge in troubleshooting Linux (Red Hat) / Windows/ Mac OS X/Mac/Apple technologies -Storage Systems - Synology (nice to have) -3D printers (nice to have) -Excellent client facing and problem solving skills, creative thinking and sociable personality
    $34.8 hourly 3d ago
  • Help Desk Specialist

    Atlantic Partners Corporation 4.5company rating

    Information technology/support technician job in Santa Monica, CA

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.
    $35k-42k yearly est. 2d ago
  • Tech Support

    CFS Tax Software, Inc.

    Information technology/support technician job in Simi Valley, CA

    Handy with a computer? Join our tech support staff CFS Tax Software, Inc is looking for technicians to assist our customers over the phone with installing and maintaining our software products in a networked Windows environment. Typically this involves helping the customer download and install our programs. A typical day's work might involve helping 10-30 callers. When calls are not busy, you may be asked to work on related tasks. Candidates do not need to have prior experience with our software as training is provided, and only need good knowledge of networked Windows environments. About Us For nearly 30 years, CFS Tax Software, Inc. has developed software for tens of thousands of tax professionals nationwide. Our flagship program, TaxTools , is the most widely used program of its kind in the tax profession. Requirements Knowledge of networked Windows environments Ability to communicate and provide instruction over the phone, often to tax professionals Reliable and professional Preferences Full-time availability in January, our busiest month Programming experience is a plus Benefits Outside January, flexible scheduling may be provided Vacation, holidays, medical, dental, generous 401(k) plan (some benefits may not be available for part-time or temporary employees) Part-time, full-time, or temporary (through Jan '26) status Compensation $23/hour starting
    $23 hourly 4d ago
  • IT Procurement Analyst

    IDR, Inc. 4.3company rating

    Information technology/support technician job in Santa Monica, CA

    IDR is seeking a IT Procurement Analyst to join one of our top clients for an opportunity in Santa Monica, CA. This role is ideal for candidates with a strong background in IT procurement and a focus on hardware purchasing within a fast-paced environment. The organization specializes in media and entertainment, providing innovative solutions to industry challenges. Position Overview for the IT Procurement Analyst: Manage procurement processes related to IT hardware and software in a high-volume environment. Collaborate with internal teams to understand their procurement needs and ensure timely delivery. Utilize tools such as MS Excel and ServiceNow to track and report procurement activities. Maintain strong communication with vendors and stakeholders to ensure service levels are met. Support the procurement team with data analysis, reporting, and process improvements. Requirements for the IT Procurement Analyst: Good knowledge of MS Excel & Office (or similar) Strong customer service skills Good written and verbal communication Good understanding of IT Hardware Previous experience of IT Procurement or IT Buying Desk environment What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row. $20.86/hr
    $20.9 hourly 2d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Oxnard, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-51k yearly est. 6d ago
  • Desktop Support Technician II

    Pennymac 4.7company rating

    Information technology/support technician job in Moorpark, CA

    PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Desktop Support Technician will provide primary client support by taking calls, answering email, responding to tickets, answering support related questions, and/or performing desk-side support. As the Technician, you will serve as the centralized entry point and provide escalated troubleshooting for all technology related service requests as well as support for technical issues across the company. The Desktop Support Technician will: Prioritize daily workload and Help/Service Desk requests according to policy and procedure Create and update knowledge base documentation for step by step instructions Analyze customer calls and tickets to determine trends and/or recurring problems Build sustainable relationships with customers, coworkers and stakeholders through open lines of interactive communication Utilize and update Servicenow Knowledge Management system when troubleshooting customer issues Set client expectations when opening and assigning service tickets and ensure all request/services are executed on time and in accordance with the service level agreements set with business Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in computer science, business or related field preferred Working knowledge of networking concepts and protocols Intermediate knowledge of: Virtual/VDI environment within Pennymac Meraki console for mobile devices Pennymac's remote device security tools (CrowdStrike, Sophos) Google suite usage, monitoring, break fix solutions Pennymac's current AWS solutions Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE
    $50k-75k yearly Auto-Apply 44d ago
  • Systems Support Specialist (Contingent)

    Naughty Dog 4.0company rating

    Information technology/support technician job in Santa Monica, CA

    This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position. This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week. For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We're currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us. Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. Naughty Dog is seeking a Systems Support Specialist to join our IT team in supporting the studio. This role is ideal for a highly organized, detail-oriented individual with a passion for operational excellence across IT support, asset management, onboarding, and project coordination. The IT Coordinator will serve as a vital connection point between teams, vendors, and users-maintaining and improving the systems and workflows that keep our infrastructure running smoothly. If you thrive on solving problems, supporting innovative technologies, streamlining processes, and collaborating with some of the most talented professionals in the industry, we'd love to hear from you! What you will do: Provide advanced technical support and resolving complex issues escalated from Tier 1 and Tier 2 support team Design, build, and configure advanced custom PC workstations, ensuring optimal performance Perform the installation, modification, and repair of hardware, software, and peripherals, including bespoke network devices, servers, and workstations Develop and maintain detailed documentation, including standard operating procedures, technical manuals, and knowledge base articles Efficiently provision new equipment and onboard/offboard users Proactively identify recurring issues and propose long-term solutions or process improvements to prevent future incidents Perform in-depth remote and on-site diagnostics, utilizing advanced troubleshooting techniques to identify and resolve intricate issues Conduct basic to complex break-fix tasks, swiftly addressing any disruptions that may impact high-priority user productivity Coordinate and execute user and server equipment relocations, ensuring minimal disruption to operations Implementation of IT projects, including system upgrades, network enhancements, and the integration of new technologies Support security initiatives, incident response, patching, anti-malware, and prevention Regularly collaborate with other IT teams and departments within PlayStation Studios Provide guidance, training and mentorship to junior staff, sharing knowledge and expertise Stay up to date with the latest industry trends, technologies, and best practices Additional responsibilities to be assigned as needed What skills you will use: Must Have 5+ years of experience in an advanced IT support role or similar capacity in a studio or enterprise environment Proven track record of resolving complex hardware, software, and network issues Proven ability to execute IT projects from conception to implementation Expert technical skills in building and configuring PCs and servers Expert knowledge of Windows 10/11 operating systems Exceptional client-facing and communication skills, with experience providing white glove service to executives and VIP visitors Expertise in Microsoft Office 365, including Teams, OneDrive, and SharePoint Excellent problem-solving and analytical skills In-depth knowledge of Microsoft Windows Administration tools: Active Directory, DHCP, DNS, Group Policy, Bitlocker Experience with scripting languages such as Python, Bash, and Powershell Solid understanding of A/V systems, live streaming hardware and software, and advanced multimedia tools Familiar with various operating systems including Linux, Mac OS, Windows Server, and virtualized environments Familiar with basic cybersecurity & privacy principles Familiar with cloud systems such as AWS, Azure, and related technologies Exhibits consistent high-quality work, effective teamwork, responsibility, and efficiency Able to articulate complex issues and their broader implications, consistently presenting multiple viable solutions Bonus Skills: Proficiency in additional software tools, such as JIRA, Confluence, Wireshark, Visual Studio, Pro Tools, and Adobe Suite Experience with automation such as Ansible, Jenkins, or other infrastructure as code platforms Familiarity with gaming systems, particularly Sony PlayStation hardware, software interfaces, and peripherals Knowledge of advanced server management, including Linux server environments and cloud-based systems Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate.$41-$45 USD
    $66k-92k yearly est. Auto-Apply 10d ago
  • IT Support Specialist

    William Warren Properties 3.8company rating

    Information technology/support technician job in Santa Monica, CA

    Full-time Description The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets. When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place. How you will make a Difference: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems. Technical Support Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues. Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs). Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency. Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices. User Management Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace). Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications. Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees. Provide IT support for physical office setup and staff relocations. System Maintenance Maintain a current and accurate IT Asset Inventory (hardware and software licenses). Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems. Other Duties: Flexibility to assist with projects and tasks outside of the primary scope as needed by the business. Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform. What Makes this Opportunity Awesome: $69,000-$71,000 per year plus Bonuses Make a difference and have a positive impact. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas About You: Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2). Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred. Essential Technical Expertise Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments. Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory. Proven experience with Google Workspace (G Suite) administration and user management. Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity. Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps). Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals. Critical Soft Skills Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure. Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users. Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies. Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment. At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us! Additional Perks for eligible employees: Medical, Dental and Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance-based Bonus Team-building Events & Activities Employee Assistance Program Pet Insurance The William Warren Group and StorQuest say NO to drugs Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers
    $69k-71k yearly 42d ago
  • Technical Support Specialist

    CIO Solutions

    Information technology/support technician job in Santa Barbara, CA

    About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA. About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you. About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance. Compensation Package Includes: Competitive Salary PTO/sick time Health insurance Dental and vision reimbursement program FSA 401k retirement account Disability and life insurance Essential Duties and Responsibilities: Communicate effectively with customers and co-workers Resolve computer and network problems Perform hardware maintenance and upgrades Test new equipment configuration Perform network device management Implement policy management Optimize system performance Make equipment recommendations as required Develop and implement improved policies and procedures Document problem outcomes Knowledge, Skills and/or Abilities Required: Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support Minimum of 3 years experience in software and technical systems customer service and support Minimum of 2 years experience in Windows server maintenance, configuration and support Proficiency in all Microsoft operating systems College degree in technology field and/or professional certification Remote IT systems and peripherals troubleshooting, configuration and management preferred Knowledge and experience with one or more of the following: Remote management and monitoring tools Ticketing systems Backup devices Power supplies APs, firewalls, routers, switches, network printers Must work well with little supervision individually and in a team environment Possess excellent verbal and written communication skills Be available for on-call and after-hours support responsibilities Customer-oriented and friendly attitude Must have a California Drivers License and clean driving record Please submit a cover letter and resume for consideration
    $47k-82k yearly est. Auto-Apply 37d ago
  • Desktop Support (Contingent)

    Teledyne 4.0company rating

    Information technology/support technician job in Camarillo, CA

    **Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Responsibilities:** Provide local client IT support for the LA Region, primarily for Teledyne Scientific & Imaging with home base being Thousand Oaks, CA. Install hardware/software, perform hardware refreshes, and manage break-fix of hardware/software. Receives detailed instructions on new deskside tasks and/or projects, little to no guidance on routine tasks. Contributions generally require high attention to detail and can have impact on the organization. **Essential Duties and Responsibilities** include the following. Other duties may be assigned. + Respond to all tickets assigned to the site's deskside support group and resolve issues efficiently and effectively. + Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved + Record and track interactions with end-users and related activities in the service desk tool + Create Knowledge Base articles as repetitive issues arise + Provide site IT support encompassing: + PC configuration and troubleshooting - OS, hardware, and software; + PC maintenance/preventative maintenance; + PC replacement (tech refresh) + Network cabling activities, where applicable + Printer installation, networking, configuration and troubleshooting; + New user setup on Active Directory network; + Support for client applications; + Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support + Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc. + Maintain department loaner equipment and administer checkout process + Review and record daily event logs + Call software and hardware vendors to request service regarding defective products + Support equipment used in conference rooms and auditorium + Provide IT support for all local systems/applications + Perform project work as directed + LA Regional Team + Be an essential part of the LA Region IT Team supporting multiple sites + Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience** + Associate's degree (A.S.) from two-year college or technical school in a related field or Information Technology certifications preferred and 3 years' experience in an Information Technology service & support role; OR + High School diploma or equivalent required and at least 5 years of experience in an Information Technology service & support role; or equivalent combination of education and experience. **Computer Skills** + Detailed knowledge and intermediate understanding of the following technologies: + Windows 10 + Active Directory + Microsoft Office 2016, 365 (including Outlook, Teams, etc.) + Current hardware + Ability to learn and adapt to new technologies. **Salary Range:** **Pay Transparency** The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position. Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
    $44k-61k yearly est. 5d ago
  • Caregiver Needed: Support for an Adult Client - Santa Rosa Valley, CA

    Herewith Caregivers

    Information technology/support technician job in Camarillo, CA

    Job DescriptionCaregiver Needed: Support for an Adult Client - Santa Rosa Valley, CA We're seeking a kind, dependable caregiver to support a client in Santa Rosa Valley, California (93012) who needs part-time assistance and friendly companionship. Care Needs: Transportation to appointments and errands Running errands (groceries, prescriptions, etc.) Meal preparation Companionship and meaningful conversation Schedule: - 10 hours per week (no more than 4 hours per day) - Flexible days and times Requirements: Must have own transportation and valid driver's license If you're caring, reliable, and enjoy bringing comfort and connection to others, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************
    $40k-59k yearly est. 27d ago
  • IT Helpdesk Support Specialist

    Stockdale Capital Partners

    Information technology/support technician job in Thousand Oaks, CA

    About Us: Stockdale Capital Partners is a real estate investment firm focused on opportunities across the Western US. We are seeking an enthusiastic IT Helpdesk Support Specialist to join our growing team. Responsibilities: Provide IT helpdesk support to users at The Oaks Mall management office and remote office locations. Diagnose, troubleshoot, and maintain Windows 10/11 computers. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Manage and resolve issues related to mall security cameras. Assist users with remote support for technical issues. Monitor and respond to tickets within the company's IT ticketing system. Maintain IDF rooms and IT equipment in clean condition. Provide technical guidance to end-users on IT tools, systems, and processes. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. Help write and maintain IT knowledgebase documentation. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Assist with cyber security remediation efforts, including patching vulnerabilities and enforcing information security best practices. Travel to our HQ office in Los Angeles and to other office locations including out of state when requested. Preferred Experience and Skills: Proven experience in providing technical support in an IT environment. Proficiency with Office 365 applications. Strong knowledge of Windows 10/11 operating systems. Capable of troubleshooting and replacing computer hardware. Experience with video conferencing tools (Zoom and MS Teams). Familiarity with VOIP systems. Patching and mounting network equipment on racks. Familiarity with Microsoft Entra Some knowledge of Windows Server operating system. Some knowledge of Audio/Visual systems. Experience with ConnectWise Automate Ticketing system or similar platforms is not required but preferred. Key Attributes: Strong problem-solving skills and attention to detail. Ability to manage multiple tasks and priorities effectively. Excellent communication and interpersonal skills. A proactive and customer-focused approach to IT support. Ability to lift equipment and boxes as needed. Must have own reliable transportation. Why Join Us? Competitive salary based on experience. Opportunity to work in a collaborative environment. Gain experience with diverse IT systems and tools. Be part of a team dedicated to delivering high-quality IT services. How to Apply: If you are passionate about IT and eager to contribute to a thriving team, we want to hear from you! Please send your resume and a brief cover letter highlighting your relevant experience to: ****************************
    $41k-58k yearly est. Easy Apply 60d+ ago
  • IT Specialist

    Aeluma, Inc.

    Information technology/support technician job in Goleta, CA

    The IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure. Qualifications desired but not required for this position are a bachelor's degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.
    $79k-116k yearly est. 45d ago
  • Technical Support Specialist

    Maverick Payments

    Information technology/support technician job in Calabasas, CA

    Job DescriptionExciting Opportunities at Maverick Payments! Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers! About Us: Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO's and ISV's, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick's team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more. About the Position: Under the direction of the Technical Support Manager, the Technical Support Specialist is responsible for providing payments related technical support services while ensuring superior client experience in all technical aspects involved in payment processing, ensuring customer and partner satisfaction Provide first-class customer service/support via telephone, email, chat, and any future channel. Triage inbound customer communications, monitor priority of tickets assigned to the queue, and process and escalate tickets accordingly. Maintains an accurate and complete record of all inquiries and problems handled. Absorbing and retaining a large quantity of departmental system, policy and procedure knowledge. Utilizing all tools and systems consistently to enhance department knowledge. Setup/configure and download POS terminals and pin pads, value-added software, and online payment gateways. Assist Sales partners and merchants in adding equipment and services to merchant accounts. Assist Sales Partners in POS hardware and software selection based on client needs. Provide technical support and troubleshooting for setup issues, connection issues (dial-up, TCP/IP, and GPRS), and research processing errors. Provide clients and team members with guidance and training on the use of POS systems. Assist Technical Support Representative I & II by ensuring the team has proper tools, and training to perform tasks and job functions. Retaining and sharing knowledge gained by supporting peers and delivering side by side training to new hires. Aid with Chat Support for the Tech team. Deliver Gateway demonstrations upon request. Providing, sharing technical feedback and constructive training to the team to adhere to company policies and procedures. Follow all card brad compliance rules and regulations for the security and integrity of sensitive information. Handling complex client escalations via telephone, email, chat and any future channel. Open mind to continued process improvements and innovation by offering suggestions to increase overall team performance. Critical thinking by strategically eliminating barriers and offering additional solutions to overcome challenging situations. Other duties assigned. Qualifications: High school diploma or equivalent. 2+ Industry experience in call center or customer support related role. 2+ years card payment industry or payment processing with POS terminal technical experience. Experience in TSYS, Fiserv, acquiring or payment processing, ACH services, call center interfaces, merchant management CRM's, Gateways preferred. Experience in call center environments in the payments industry preferred.\ Skills/Abilities: Proficiency with Microsoft Suite Knowledgeable in point-of-sale systems and related peripherals. Applicable TSYS knowledge. Experience in call center environments. Ability to listen to others and communicate in an effective manner. Ability to clearly communicate technical related directions in verbal and written form. Possesses strong analytical and research skills with strong attention to detail. Ability to work autonomously while producing a high output of quality work. What We Offer: Competitive Salary, Bonuses and Incentives. Comprehensive employer sponsored health, vision, and dental insurance programs. Paid time off, Paid Sick and Paid Holidays. 401K plan with up to a 3% matching contribution. Commitment to Career Development and Advancement. Employee Recognition Programs Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more! Pay Range: $27- $30/ hr. This position will report in-office in Calabasas, CA. Maverick Payments is an Equal Opportunity Employer. Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications. Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests. Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring. Powered by JazzHR OiYj8Qa9un
    $27-30 hourly 4d ago
  • IT Systems Administrator

    Experior Labs

    Information technology/support technician job in Oxnard, CA

    For description, visit PDF: ********************* com/wp-content/uploads/2023/08/Job-Description-IT-Systems-Administrator. pdf
    $71k-109k yearly est. 60d+ ago
  • IT Systems Administrator

    Eleven Recruiting

    Information technology/support technician job in Simi Valley, CA

    Eleven Recruiting is searching for a Systems IT Administrator for one of our largest Aerospace Manufacturing companies sitting onsite in Simi Valley. As an integral part of our IT team, you will be responsible for the maintenance, configuration, and reliable operation of our Windows, Azure, VMware, data center, and backup storage systems. This position requires onsite presence and a deep understanding of IT infrastructure within a large-scale manufacturing environment. Key Responsibilities: Systems Maintenance: Maintain and administer Windows-based systems, ensuring optimal functionality, security, and performance. Azure Integration: Implement and manage Azure-based solutions, optimizing cloud-based resources for seamless operations. VMware Management: Configure and maintain VMware virtualized environments, ensuring efficient utilization of resources. Data Center Operations: Oversee and manage the data center infrastructure, including servers, networking equipment, and related systems. Backup Storage Solutions: Develop and maintain backup and disaster recovery solutions, ensuring data integrity and availability. Troubleshooting & Support: Provide technical support and troubleshooting for IT systems, promptly addressing any issues to minimize downtime. Documentation & Compliance: Maintain comprehensive documentation of systems, configurations, and processes while adhering to industry compliance standards. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience will be considered. Proven experience (X years) in systems administration within a manufacturing or similar environment. Proficiency in Windows systems administration, Azure cloud services, VMware virtualization, and backup storage solutions. Strong understanding of data center operations and infrastructure management. Excellent problem-solving skills with the ability to analyze complex technical issues. Strong communication and interpersonal skills for effective collaboration within cross-functional teams. Relevant certifications (e.g., Microsoft Certified: Azure Administrator, VMware Certified Professional) are advantageous. #LI-BP1 #LI-Onsite Seniority Level: Senior level Salary: $50/hr Job Function: Information Technology Industry: Aerospace Employment Type: Full-Time Location: Simi Valley, CA
    $50 hourly 60d+ ago
  • Level 1 IT Technical Support Specialist

    Kinaras Solutions

    Information technology/support technician job in Santa Barbara, CA

    Level I Technical Support SpecialistLocation: Vandenberg Space Force Base, CA Clearance: DoD Secret Clearance Employment Type: Full-Time, On-site Position Overview:Kinaras Solutions is seeking pre-award, a dedicated and customer-focused Level I Technical Support Specialist to deliver first-line support for the Safety Analysis System (SAS) and its classified counterpart (SAS-C) at Vandenberg Space Force Base. This key team member will respond to user inquiries, perform basic troubleshooting, process service requests, and uphold strict security and procedural standards in a controlled operational environment.Key Responsibilities: Serve as the initial point of contact for technical support requests (via IMS, email, or in person) relating to SAS and SAS-C systems. Troubleshoot and resolve basic IT issues involving user access, workstations, password resets, printing, and standard applications. Escalate complex issues to higher-tier technical teams following documented policies. Support account setup, onboarding/offboarding, and log activities in accordance with security requirements. Maintain records of support activities and update technical documentation as instructed. Ensure courteous, clear, and timely communication with all customers while strictly adhering to privacy protocols and security mandates for classified systems. Participate in required training for information security, SOPs, and Government-specific systems. Required Qualifications: High school diploma or equivalent required; associate degree or technical certifications (e.g., CompTIA A+) preferred. 1-2 years of IT help desk or technical support experience, preferably within a federal or DoD setting. Eligible to obtain and maintain a DoD Secret clearance. Familiarity with Microsoft Windows, Office 365, network basics, and account management. Effective written and verbal communication skills with a strong commitment to customer service. U.S. Citizenship required. Equal Opportunity Employer Disclosure: Kinaras Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, protected veteran status, disability status, or any other characteristic protected by federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. If you require a reasonable accommodation to apply for a position or to participate in the application or interview process, please contact ***********************. Applicants selected may be subject to a background investigation and must meet eligibility requirements for access to classified information or employment as a contractor assigned to the U.S. government, as required.
    $45k-58k yearly est. Auto-Apply 60d+ ago
  • Intern, IT / PC Support

    Alcatel-Lucent Enterprise USA 4.7company rating

    Information technology/support technician job in Calabasas, CA

    Alcatel-Lucent Enterprise is one of the world's leading networking, communications, and cloud solutions providers. With flexible business models in the cloud, on premises and in hybrid environments, our technology connects everything and everyone. With headquarters in Paris, France, we have ALE offices in more than 50 countries. We also have over 3,400 business partners and distribution networks worldwide. This gives us global reach with a local focus. The End-user Support Technician is the level three support to our ALE employees in the Americas (USA & Canada). The role is based in Calabasas/Newburry Park CA. due to location of IT systems and inventory. He works in person in the Americas headquarters in Calabasas as of now and in a few months in Newburry Park. We are seeking for an intern to learn and work with him. Responsibilities Level three technical support and problem resolution for all PC/Windows 10/11 support issues. Customer success is dependent upon asking the right questions, identifying, researching, and resolving PC and network problems. Configures, installs, and supports desktop computers, laptop computers, handheld mobile devices, monitors, portable data storage devices, and other general peripherals. Providing initial pc set up and support for new hires to the company. Performing a variety of technical operations duties and maintenance tasks. PC and IT asset management and tracking. Assistance with IT systems in Calabasas such as servers, network, backup systems, etc. Pay range - $16-18/hour Why ALE? As a multicultural and international company, we encourage new ideas and we provide continuous learning opportunities. By living our 3 values: Speed & Agility, Customer Centricity and Reliability, we want you to participate in exciting projects in a work environment that combines our entrepreneurial spirit and international dimension. As we are building the future, we want to create a better world. We have programmes such as GoGreen, ALE Impact and TogetHer that take our corporate social responsibilities to the next level, and we work on these missions with pride and love. Read more on: *****************************************************
    $16-18 hourly 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Oxnard, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $54k-80k yearly est. 6d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in San Buenaventura, CA?

The average information technology/support technician in San Buenaventura, CA earns between $34,000 and $95,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in San Buenaventura, CA

$57,000
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