Information technology/support technician jobs in Sandy, UT

Title: IT Provisioning Technician Assignment Length: 12 months Compensation: $18.00 - $20.00 per hour (W2) IT Provisioning Technician As an IT Provisioning Technician, you'll play a key role in supporting corporate onboarding by preparing, packaging, and shipping equipment for new hires. You'll ensure a smooth start for employees by delivering high-quality technical support and maintaining provisioning workflows. Responsibilities: Act as the first point of contact for technical support via phone, chat, email, and remote tools. Manage equipment requests, returns, and inventory tracking through ticketing systems. Prepare and image devices prior to shipment, ensuring readiness for end users. Document provisioning activities and follow established procedures. Communicate clearly with a diverse internal audience to resolve issues and provide updates. Uphold security protocols to protect company systems and data. Minimum Qualifications: Experience with desktop hardware support. Familiarity with troubleshooting fundamentals and current Windows operating systems. Strong customer service and communication skills. Demonstrated ability and interest in learning new systems and processes. Preferred Qualifications: Experience with mobile device support or imaging tools. A+ Certification. Working knowledge of Chrome OS, Mac OS, and G Suite in a corporate environment. As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you! Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: **********************************************

Job Title: Depot Technician Duration: 3 months - Potential for extension Pay rate : $23-25/hr. on w2 Hours: 7-3:30 M-F Qualifications: Education: Preferred but not required two (2) year degree or equivalent experience A+ certification or equivalent work experience in Depot/Workstation support SCCM OSD, Imaging, or similar desktop imaging technology. Troubleshoot and diagnose device issues for laptops, desktops, and tablets. Active Directory experience. Problem solving and troubleshooting abilities Excellent communication, documentation, and written skills Experience with XenMobile or other Mobile management software a plus. Experience using Office 365 suite Responsibilities: Duties and Responsibilities: Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc. Work Order and ticket handling. Maintain queues, communicate, fulfill. Cycle counts of Depot inventory (devices and peripherals) Pack and ship devices and kits (devices + peripherals) to end users; involves lifting and moving PCs, large monitors, etc. Troubleshoot software or hardware issues. Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements. Manage and track devices sent to 3rd parties for repair. Order parts as needed, both under warranty from Dell and other Vendors and out of warranty using Client's procurement system. Ensure compliance with established standards, policies, and configuration guidelines. Maintain a comprehensive repository for documentation and update as needed. PC and Apple Mac set up and support experience. iPad and Tablet setup, OS updates, and wiping of the device. Manage cellular activations of mobility assets (request activations, reassignments, cancelations).

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Have you got what it takes to succeed The following information should be read carefully by all candidates. Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango! We are a growing, high-performance team in search of a Product Support Specialist who is ready to help take our internal tools to the next level. Fraznet is our internal platform that connects data across HubSpot, SAP, Zoho, and several proprietary tools. It also powers our customers' real-time visibility into their performance. As a Product Support Specialist, you'll become the Fraznet expert and the liaison between the user and the developer. You'll triage issues, open and manage tickets for our developers, test fixes, and proactively spot trends before they become problems. Salary: $50-55k annually Essential Duties and Key Responsibilities:? * Act as the primary support resource for employees using Fraznet and other connected systems. * Monitor, diagnose, and troubleshoot platform issues with a customer-service mindset. * Create, prioritize, and manage tickets in our ticketing system with clear, comprehensive requirements and steps to reproduce. * Serve as a liaison between employees and Frazil's development team, ensuring smooth communication and minimal back-and-forth. * Perform backend validation and QA testing on bug fixes and updates. * Document common issues, resolutions, and best practices to improve internal knowledge. * Spot repeat issues, identify patterns, and propose proactive solutions. * Assist in user training, support documentation, and process improvements across the business. * Ensure the accuracy, consistency, and performance of Fraznet data flowing into HubSpot, SAP, Zoho, and other tools. * Seek opportunities to enhance customer value and satisfaction beyond simple resolutions. * Other duties as assigned.? Minimum Qualifications & Competencies: ? * 2-5 years of experience in product support, IT support, QA, or technical operations. * Experience using and managing cases in a ticket management system. Preferred Qualifications & Competencies:? * Bachelor's degree in Information Systems, Information Technology, Business, or related field. * QA experience, including testing fixes and validating software behavior. * Experience supporting cross-functional teams in a business environment. * Familiarity with HubSpot, SAP, Zoho, or other business systems. Required Soft Skills:?? * Ability to translate business problems into clear technical requirements. * Strong analytical and troubleshooting skills with a proactive mindset. * Excellent communication skills-professional, personable, and clear. * Personable, approachable, and comfortable building relationships. * Strong business sense and understanding of how departments rely on Fraznet. * Detail-oriented with high accountability and follow-through. * Resourceful, curious, and eager to grow in the tech space. * Ability to handle multiple tasks simultaneously and work under pressure. xevrcyc Physical Demands & Working Conditions: ?? * Frequently communicate with team members through email, phone, and in-person interactions.?? * Fully onsite position in Salt Lake City, UT. * Frequent use of computers, including prolonged periods of screen time. Pay: $50,000.00 - $55,000.00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off * Parental leave * Vision insurance Work Location: In person

ES3 is hiring Technical Support Specialists to join our IT Help Desk team. This role offers hands-on experience supporting a wide range of computer, network, and communication systems in a dynamic engineering environment. You'll work directly with end-users across multiple ES3 locations, gaining exposure to modern technologies and professional IT workflows. Position Highlights Support Windows, Mac, and Linux client operating systems and hardware Assist / support O365 applications (Outlook, Teams, Word, Excel, PowerPoint, etc.) Monitor and respond to antivirus and malware alerts Provide support for VPN and ZTNA applications Adobe Acrobat, Engineering Applications and Software, Internal ERP System Work with virtual machine hosts and clients Troubleshot and support VOIP communications and web-enabled conferencing systems Maintain and support print services across the organization Collaborate with over 200 engineers, scientists, and technicians across ES3's facilities Coordinate resolution of help desk tickets and escalate complex issues to senior IT staff Operate from a private office in a modern work facility with access to current technologies Participate in limited travel opportunities as needed This position is based on site at ES3's Layton Engineering Office and supports staff across all ES3 locations, including facilities in San Diego, CA; Warner Robins, GA; Midwest City, OK; Jacksonville, FL; Abilene, TX; and Clearfield, UT. Required Education and Availability Demonstrated educational path in IT, Information Systems, or Software Development Ability to work either morning (6:30-11:30 AM) or afternoon (12:30-5:30 PM), Monday-Friday Helpful Experience and Skills Previous help desk or customer service experience IT-related education, certifications, or training Additional Requirements Must be a U.S. Citizen Must be able to participate in a background investigation and qualify for a U.S. Government Security Clearance Key Competencies Effective communication and a positive disposition with staff at all levels Openness to learning new technologies Flexibility in adapting to changing priorities Strong work ethic, integrity, and motivation for excellence Respect for confidentiality and sensitive information Dependability and reliability Attention to detail and strong organizational skills Compensation and Benefits ES3 offers an enriching and rewarding environment for part-time staff, including: Competitive paid-time-off (PTO) accrual Dollar-for-dollar employer matching 401(k) contribution up to 6%, plus up to 2% profit sharing We've found that staff who participate in our retirement plan are more engaged and aligned with our company culture. ES3 is committed to helping our employees retire with dignity.

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.

Product Support Technician Success Profile *This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

Job Description Hooton Tech LLC is hiring for an IT Technician II This position is full time, hourly. Starting Range $25-$40/hour DOE. Responsibilities: 1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment. 2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support. 3. Troubleshoot, repair, and maintain residential user computers. 4. Support, troubleshooting, and maintenance of existing security camera systems. 5. Assist in the Installation of camera and cabling systems. 6. Additional duties as needed by the company. This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming or Northen Utah. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need. Benefits: Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays. Qualifications and Requirements 1. Must be at least 21 years old 2. Must have a valid Driver's License and clean driving record. 3. Must have High School Diploma or Equivalent. 4. Must be able to pass both pre-employment and random drug tests. 5. 3-5 years relevant experience in the IT industry. 6. Must have advanced computer skills and knowledge. 7. Experience in Server, computer, network, and printer hardware required. 8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required. 9. CompTIA A+ certification or industry equivalent certification required. 10. Other Associate or Professional Level IT Certifications Preferred. Applicants must be able to pass preemployment drug test and background check Job Posted by ApplicantPro

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Job Description Pay: $60,000 Role The Tier 2 IT Technician ensures new centers launch on time with secure, reliable, and fully configured IT infrastructure. Reporting to the Project Manager, this role partners with Field Technicians, Outsourced IT Vendors, and Operations teams to deliver seamless deployments that meet strict project deadlines. Responsibilities Configure and deploy servers, networks, and VPNs with proper security hardening. Configure and maintain UniFi/Ubiquiti networking gear (controllers, switches, APs, gateways). Configure IT equipment prior to shipment, ensuring it is fully prepared for installation by field technicians on-site. Provide Tier 2 support for escalated issues during new center setup. Document configurations, processes, and troubleshooting for consistency and compliance. Results (What Success Looks Like) Centers open on time with fully functional IT infrastructure. Servers and networks are optimized, secure, and documented. VPNs provide reliable, secure remote access. Onboarding is smooth with minimal disruption to staff. Clear, proactive communication with all teams; no delays or escalations. Requirements Strong hands-on experience with servers (Windows/Linux), networking (routing, VLANs, firewalls), and VPNs. Skilled with UniFi/Ubiquiti networking gear (preferred). Ability to work independently and solve problems without step-by-step guidance. Strong communication, organization, and ability to deliver under pressure. Team-oriented, quality-focused, and demonstrates full project ownership.

, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team. If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area. Equal Opportunity Employer Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws. Please reach out to [email protected] with any questions.

The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. Duties and Responsibilities * Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers. * Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems. * Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem. * Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs. * Desktop and mobile phone system support, troubleshoot phone related problems and setup new users. * Performs other related duties as assigned. * May be required to occasionally work after hours and weekends. Qualifications * Associates degree in Computer Science or related work experience. * Must have experience with direct user support in a large, networked environment. * Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus. * Experience setting up, configuring and maintaining accounts in Microsoft 365. * Possess a basic understanding of how Teams phone systems work and how to troubleshoot. * Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc). * Must have valid license and good driving record. * Type a minimum of 30 wpm. * Must have good written and oral communication skills. * Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities. * Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others. * Occasionally lift 50 lbs. * Previous technical training preferred. * Vendor certifications (A+, MCSE, CCNA, etc.) preferred Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program. EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide. The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.

The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. Duties and Responsibilities * Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers. * Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems. * Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem. * Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs. * Desktop and mobile phone system support, troubleshoot phone related problems and setup new users. * Performs other related duties as assigned. * May be required to occasionally work after hours and weekends. Qualifications * Associates degree in Computer Science or related work experience. * Must have experience with direct user support in a large, networked environment. * Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus. * Experience setting up, configuring and maintaining accounts in Microsoft 365. * Possess a basic understanding of how Teams phone systems work and how to troubleshoot. * Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc). * Must have valid license and good driving record. * Type a minimum of 30 wpm. * Must have good written and oral communication skills. * Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities. * Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others. * Occasionally lift 50 lbs. * Previous technical training preferred. * Vendor certifications (A+, MCSE, CCNA, etc.) preferred Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program. EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide. The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.

IT Tech needs 4+ years experience IT Tech requires: 2 year degree or equivalent experience A+ certification or equivalent work experience in Depot/Workstation support SCCM OSD, Imaging, or similar desktop imaging technology. Troubleshoot and diagnose device issues for laptops, desktops, and tablets. Active Directory experience. Problem solving and troubleshooting abilities Excellent communication, documentation, and written skills Experience with XenMobile or other Mobile management software a plus. Experience using Office 365 suite IT Tech duties: Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc. Work Order and ticket handling. Maintain queues, communicate, fulfill. Cycle counts of Depot inventory (devices and peripherals) Pack and ship devices and kits (devices + peripherals) to end users; involves lifting and moving PCs, large monitors, etc. Troubleshoot software or hardware issues. Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements. Manage and track devices sent to 3rd parties for repair. Order parts as needed PC and Apple Mac set up and support experience. iPad and Tablet setup, OS updates, and wiping of the device.

Job Details 1439 N 1380 W - OREM, UT Full TimeDescription Job Title: IT Services & Support Manager Reports To: CFO Full-Time Exempt: $85,000 - $120,000 (based on experience) At Just Ingredients - a health and wellness e-commerce company - we believe that nourishing your body with real ingredients is essential for living a healthy and fulfilling life. That's why our products are made using carefully selected, whole-food ingredients. And our people are just as real as our ingredients - authentic, collaborative, and dedicated to fostering a workplace that inspires individuals and teams to reach their full potential. Position Overview The IT Services & Support Manager is responsible for managing and optimizing all aspects of IT service delivery within the organization. This includes help desk support, cloud platform management, hardware/software procurement, system integrations, and compliance. The ideal candidate will have experience implementing NetSuite, managing transitions from Google Workspace to Microsoft 365, overseeing data integrations, and handling the procurement and lifecycle management of IT assets. Key Responsibilities IT Operations & End-User Support Lead daily operations of the IT support function, ensuring fast, friendly, and effective resolution of technical issues. Provide direct and escalated support for department-specific software and hardware issues. Install and configure software and hardware (Mac, Windows, peripherals) across departments and specific roles needing high-level technical tools. Configure and troubleshoot email accounts across Google Workspace and Microsoft 365, including issues related to access, syncing, spam, and calendar integrations. Support users with device-level email set up (desktop & Mobile), mail client configurations for Outlook and Apple, and resolve delivery or login issues promptly Administer and maintain collaboration tools such as Slack, Teams, and Zoom, ensuring proper integrations, user management, and security configurations. Support department-specific software platforms by managing user access, updates, integrations, and troubleshooting issues as they arise. Procurement & Asset Management Manage the purchasing and inventory tracking of: Laptops, desktops, and mobile devices Network and office IT equipment Software licenses and subscriptions Maintain an accurate IT asset inventory system for hardware, software, and licensing compliance. Renew and track software/service contracts, ensuring cost efficiency and license optimization. Cloud Platform Management Lead and support the organization's transition from Google Workspace to Microsoft 365, ensuring seamless user adoption and coexistence where needed. Administer and optimize both platforms during transition phases (e.g., Gmail to Outlook, Google Drive to OneDrive/SharePoint). Train and support users in productivity and collaboration tools. Data Feeds & System Integrations Oversee and maintain data feeds and integrations between business systems (e.g., NetSuite, CRM, HRIS, marketing automation tools). Partner with business units and vendors to implement or troubleshoot APIs, connectors, and middleware (e.g., Zapier, Dell Boomi). Ensure data consistency, security, and synchronization across platforms. NetSuite Implementation & Support Lead or co-manage NetSuite ERP implementation, including configuration, integration, and training. Collaborate with finance, operations and other departments to define requirements between NetSuite and key systems (e.g. CRM, HRIS-Paycom, inventory management, e-commerce). Manage third-party connectors and platforms to ensure reliable, secure, and real-time data flow. Monitor integration logs, sync failures, and troubleshoot data discrepancies to maintain system integrity. Develop training resources and documentation for users. Support finance, operations, and inventory teams by customizing workflows and reports in NetSuite. Security, Compliance & Governance Implement and enforce IT security best practices, including endpoint protection, access controls, and secure configurations. Ensure systems and data handling meet regulatory compliance standards (e.g., HIPAA, SOC 2, GDPR). Work closely with compliance and legal teams to support audits and risk assessments. IT Service Management Define and monitor SLAs for IT support and service delivery. Maintain thorough documentation of IT systems, SOPs, and end-user guides. Analyze ticket trends and system data to drive continuous service improvements. What We Offer A fast-paced, high-growth environment with cross-functional actions Receive wellness perks, team experiences, and discounts on top-tier supplements Hybrid work flexibility and generous PTO A mission-driven, inclusive, and growth-oriented culture Have the opportunity to make a visible difference Benefits: Competitive salary based on experience (FLSA Exempt) Medical and Dental Insurance Generous PTO Employee discounts Qualifications Requirements Education & Experience Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 5-10 years in IT support/services, with at least 3 years in a leadership or management role. Demonstrated experience in: Managing NetSuite implementation and integrations Google Workspace and Microsoft 365 administration and migration IT procurement and asset lifecycle management Supporting specialized software in department-specific environments Technical Skills Strong experience with software and hardware deployment across Mac and Windows. Understanding of API-based data integrations and middleware platforms. Proficiency with IT asset management tools and ticketing systems. Familiar with endpoint management solutions (e.g., Microsoft Intune, JAMF, or similar). ITIL, Microsoft, or NetSuite certifications. (preferred) Familiarity with SOC 2 and cloud security best practices. Soft Skills Strong leadership and cross-department collaboration skills. Excellent problem-solving, prioritization, and communication abilities. Customer/Employee first mindset with an emphasis on reliability and security. Incorporating the company values of Kindness, Education, and Communication.

Salary: $20.00 Per hour Status: Part-Time, Non-Exempt Part-time position working up to 24 hours per week for six months. The statements and information in this document are neither intended to nor do they create contractual or other rights on behalf of any person hired by the City. GENERAL PURPOSE Under the direction of the IT Manager, performs general technical duties and responds to user requests as the first level of support. Duties may include supporting end users' PCs, desk phones, mobile devices, installs new computers, hardware and software, basic network troubleshooting, and works with Department Administrators to accomplish project and department related tasks. Responsible for inventory and surplus procedures for city workstations and other IT related equipment. SUPERVISOR Information Technology Director POSITION(S) SUPERVISED None ESSENTIAL JOB FUNCTIONS * Meet performance standards established with the employee's manager; * Desktop support for end users; * Monitors all incoming work requests, incident tickets, and status checks by employees via ticketing system; * Installation and maintenance of desktop computers; * Maintains inventory and surplus information for IT related equipment; * Perform other duties as assigned and required. MINIMUM QUALIFICATIONS * Education and Experience: * Computer knowledge, attending school in computer science, information technology, or related field. * Special Qualifications, Licenses, Certifications: * Must possess and maintain a valid Utah Driver's License with periodic verifications by the City. * Must be able to pass a pre-employment drug test, background check, and driving record check. * Knowledge, Skills and Abilities: * Excellent interpersonal and communication skills required. * Must have an understanding of computer hardware, software installation procedures, printers and other computer related peripherals. * Must possess outstanding troubleshooting skills. * Working Conditions: Employee(s) in this position perform in generally comfortable conditions involving intermittent sitting, standing, walking, stooping, and reaching. While performing the duties of this job, the employee must occasionally bend, lift and/or move up to 50 pounds. Talking, hearing and seeing required in the normal course of performing the job. Common eye, hand, and finger dexterity are required to perform essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, critical thinking and creative problem solving. Periodic local travel required in the course of performing portions of job functions. Considerable exposure to stress as a result of human behavior, frequent deadlines, and the general demands of the position. The candidate should be available at all times to respond to weekend or after-hours problems. NOTICE This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this position. He or she will be required to follow any other instructions and to perform any other job- related duties requested by his or her supervisor. It is the policy of Midvale City to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, religion, national origin, age, or disability. Human Resources will provide reasonable accommodation for any applicants during the selection process. If you have special needs, please call *************. APPLICATIONS AND RESUME must be submitted online at Midvale.Utah.gov. This position is open until filled with the first review on December 17, 2025. MIDVALE CITY IS AN EQUAL OPPORTUNITY EMPLOYER This job is contingent upon successful completion of a drug test and a thorough investigation into your background, references, employment record, driver's license record and other matters related to your suitability for employment. In accepting this job offer with your signature below, you hereby authorize us to contact persons, schools, current employer (if applicable), and previous employers and organizations to obtain any relevant information regarding current and/or previous employment, and release all persons, schools, and employers of any and all claims for providing such information. Any misrepresentation or omission of facts may result in rejection of this job offer, or if hired, discipline up to and including dismissal.

The Purpose of Your Role As an IT Administrator, you will play a crucial role in supporting, troubleshooting, configuring, and maintaining IT systems, software, platforms, and users across the entire company. This position requires expertise in Google Workspace and Office 365 administration, Windows Active Directory, network administration, and a commitment to ensuring security and HIPAA compliance. The Company You ll Join OCD and Anxiety Centers (OAC) is the nation s largest provider of IOP services for individuals dealing with OCD, Anxiety and Trauma. As the leading provider our clinical outcomes are second to none. You will join a winning team that is committed to evidence-based treatment and long-term results. We are passionate about bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, stay up to date with scientific research, and regularly attend international training to keep us at our very best. Our Investment in You A competitive base salary starting at $65,000 401k match Core benefits: medical/dental/vision, with the company contribution to medical benefits for employee Company-paid employee life insurance Voluntary benefits Paid time off includes 15 days (120 hours) of Paid Time Off, 5 days (40 hours) of Sick Time, and 9 days (72 hours) Company holiday pay Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career The Team You ll Work With The success of our organization is dependent on the trust and confidence we earn from our employees, clients, and community. Our values are connected to our work at The OCD & Anxiety Treatment Center and are measured against the highest possible standards of ethical business conduct. We act with integrity and communicate honestly and openly We are passionate about meeting the company s needs and delivering for our clients We are accountable for all our actions We work together as a team and are committed to excellence and innovation We respect each other and celebrate our diversity We set the bar that high for practical and aspirational reasons. Candidates with similar ethical standards, who have the ability to adapt to a fast-moving working culture, and who are committed to providing excellent client service are encouraged to apply. Core Competencies Direct End-user support Vendor coordination and communication to ensure issues are handled in a timely manner Communication at all levels (C-Suite to inexperienced End-user) Core Responsibilities Administer Google Workspace and Office 365, ensuring seamless collaboration and communication. Manage Windows Active Directory for user accounts, permissions, and security. Oversee network administration to maintain optimal performance and connectivity. Provide end-user support through the company helpdesk, addressing IT-related issues promptly. Uphold security standards and ensure compliance with HIPAA regulations. Support and administer various software and cloud-based platforms. Coordinating troubleshooting/repair efforts with ISPs and remote users Ordering supplies and technical equipment to support remote sites Shipping IT equipment to new users coordinating the return of equipment. Inventory management of IT assets Mentor to helpdesk staff who may be stuck with an issue Managing SAAS platforms, their functionality, and user access Adheres to all company policies and procedures Other duties as assigned The Skills and Expertise You Have Exceptional documentation skills for clear and concise record-keeping. Strong problem-solving and troubleshooting capabilities. Willingness to research, implement, and support new platforms and technologies. Personable approach to user support and interactions. Proficient knowledge of computers, including Microsoft Word, Excel, and other computer software Accurate and efficient electronic data entry Must be punctual and maintain excellent attendance Organized, detail-oriented, takes the initiative, and completes job responsibilities independently Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills Thrives in a changing work environment, including inside, outside, and loud noise level Preferred Qualifications 3-5 years of experience as an IT Administrator. 3-5 years of hands-on experience with Google Workspace 3-5 years of hands-on experience with Windows Active Directory administration 3-5 years of hands-on experience with Microsoft Office 365 Working Conditions Onsite position (Orem Utah) Some travel required to multiple Utah offices. Ability to lift 50 pounds. Disclaimer OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice. Equal Employment Opportunity Commission (EEOC) statement OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.

We are seeking a motivated, talented college senior or a first-year master's student to join our team. Unlike typical internships that focus solely on ticket closing, this role focuses on proactive IT operations. While you will assist with help desk and device setup, your primary focus will be on improving the configuration, automation, and security posture of our Microsoft and Google environments. This is not a summer-only position. It is a long-term, paid internship designed to transition you from academia to a professional career in IT or Cybersecurity. You will work alongside experienced professionals in a collaborative environment, using real-world tools to protect organizational data. Key Responsibilities Security Monitoring: Design and implement monitoring tools using Microsoft technologies, DAX, and Python to identify security concerns proactively. Environment Configuration: Audit and improve security settings within Google Workspace and Microsoft 365 tenants. Data Visualization: Develop dashboards (Power BI) and reports to visualize security metrics, trends, and anomalies. IT Support: Provide Tier 1 help desk support for internal users, including hardware/software troubleshooting and first-time device setup for new hires. Documentation: Document processes, tools, and security monitoring workflows to build a lasting knowledge base. Skill Development: Engage in self-driven learning to enhance skills in cybersecurity, scripting (Python/PowerShell), and automation. * Education: Currently enrolled as a Senior in an undergraduate program OR First-Year Master's student in Information Systems, Computer Science, Cybersecurity, or a related field. Juniors with work experience or certifications will also be considered. * Availability: Must be able to work 16-20 hours a week on-site in Springville, Utah. * Technical Basics: Basic ability to troubleshoot IT issues (Windows/Mac) and a strong understanding of programming concepts. * Python: Functional understanding of Python with a willingness to learn more for automation purposes. * Soft Skills: Self-motivated to solve undefined problems; a team player who communicates clearly. * Preferred Skills (Bonus Points) * Familiarity with data modeling languages (DAX) or Power BI. * Experience with scripting for automation (Python, PowerShell, or Google Apps Script). * Familiarity with Microsoft Security tools (Defender, Sentinel) or Google Admin Console. * Strong interest in pursuing security certifications (e.g., CompTIA Security+, SSCP, CISSP). What We Offer * Real Career Pathway: A 12-18 month engagement with a strong possibility of a full-time job offer upon graduation. * Mentorship: Direct guidance from experienced Data and IT professionals. * Impact: The opportunity to build tools and scripts that will actually be used to secure the organization. * Flexibility: A schedule that accommodates your university classes.

Client: Banking Firm Job Title: IT Support Duration: 12+ months (possible extension or permanent hire) Pay: $21.00/hr on W2 Schedule: Variable shifts | 40h work week A leading banking firm is seeking an experienced IT Support Specialist to provide high-quality technical support. This role focuses on delivering exceptional customer service, resolving technical issues efficiently, and supporting enterprise-level hardware and software. Key Responsibilities Deliver excellent customer service via phone, chat, and in-person support. Actively listen to users to understand issues and respond with urgency. Document incidents and requests accurately in the tracking system. Troubleshoot and resolve hardware, software, and application problems. Perform assessment, triage, research, and education to end users. Provide after-hours or weekend support as needed. Maintain strong attention to detail, follow-through, and a positive, team-oriented attitude. Install, modify, repair, and run diagnostics on hardware, peripherals, and software. Build rapport with users and communicate clearly regarding resolution status. Handle challenging situations professionally and calmly. Qualifications Excellent customer service and communication skills. 2-5 years of related IT support experience in a high-tech, fast-paced environment. Technical support background preferred but not required. High school diploma or GED required. Strong diagnostic and problem-solving skills. Self-motivated and able to work independently under pressure. Able to work varied shifts, including evenings, weekends, and holidays.