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Information technology/support technician jobs in Scranton, PA

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  • Computer Field Tech Position-PIttston PA

    BC Tech Pro 4.2company rating

    Information technology/support technician job in Pittston, PA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology/support technician job in Pittston, PA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $42k-60k yearly est. 60d+ ago
  • IT Field Support Technician_Pittston

    Gr8Ttek

    Information technology/support technician job in Pittston, PA

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $47k-82k yearly est. Auto-Apply 60d+ ago
  • Help Desk Support

    Pencor Services 4.2company rating

    Information technology/support technician job in Palmerton, PA

    Company: Pencor Services, Inc. WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM Pencor and its subsidiaries are Equal Opportunity Employers A desktop support technician is needed in the IT department to assist employees with software issues, troubleshooting desktop hardware, printers and to support our corporate VOIP phone system. Duties include: Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook Deploying, configuring and troubleshooting desktop hardware Deploying, configuring and troubleshooting Microsoft operating systems Deploying, configuring and troubleshooting a variety of printing solutions Deploying, configuring and troubleshooting Avaya VOIP telephones Communicating with employees, providing feedback and answering technical related questions Other duties as assigned Qualifications: Associates Degree in Information Technology and / or related experience A+, Microsoft or Cisco Certification Preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record Microsoft Product Experience including office products and operating systems Familiarity with troubleshooting computer and printer related issues Excellent Computer Skills Excellent Troubleshooting Skills Ability to work effectively both independently and as part of team INDHP
    $46k-84k yearly est. 60d+ ago
  • On-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA - Hiring Now

    Geeks On Site 3.1company rating

    Information technology/support technician job in Scranton, PA

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Water Technical Specialist

    Little Leaf Farms

    Information technology/support technician job in McAdoo, PA

    Under supervision, the purpose of this position is to maintain and operate the water technical equipment to ensure optimal system performance. We use one of the most advanced horticultural climate control computers in the industry for a fully automated and data driven approach to operate and maintain these systems daily. This position is critical to the success of the greenhouse, in which every aspect of the growing cycle relies on the water technical systems. DUTIES AND RESPONSIBILITIES: Supports managing system alarms related to water tech. and climate control systems. Equipment includes irrigation units, lights, fogging, sensors, roof washing/painting equipment, fans, boilers, and chillers. Performs daily preventative maintenance and predictive maintenance on equipment. Daily review of irrigation graphs and alarm log history to assist in stabilizing systems and alarm frequency. Performs weekly preventative maintenance tasks including: Cleaning filters, cleaning and calibrating sensors, taking hand measurements for various water parameters, flushing and cleaning fertilizer dosing units, Installs, maintains, modifies, and repairs simple to moderately complex PVC water systems. Replaces above crop HPS and LED lights. Performs preventive maintenance (PMs) on cooling systems during summer months. Ensures proper reading and calibration of pH and EC sensors. Ensures proper fertilizer levels in all irrigation tanks. Inspects greenhouse irrigation systems to ensure plants are being fed properly and repair leaks and other issues. Participate in an on-call rotation periodically to support alarm management Expected to adhere to safe work practices, follow GM and HACCP guidelines, maintain sanitary conditions and ensure that product safety is maintained. Report to management any conditions or practices that may adversely affect food safety, food quality or personnel safety. Maintain a positive work atmosphere by acting and communicating in a manner so you get along with customers, clients, co-workers and management. Performs other duties as assigned. Requirements REQUIRED EDUCATION, EXPERIENCE, AND SKILLS: 2 years minimum work experience including the following: Plumbing experience strongly preferred but not required. Basic electrical diagnostics using a voltmeter and electrical schematics to troubleshoot problems. High School Diploma/GED required; 2-year tech degree in related field strongly preferred. Ability to read/interpret schematics (electrical and plumbing) and use a voltmeter, hand and power tools, etc. Good communication skills, stress management, and sense of accountability; must be a responsible and reliable team player with a positive attitude, high level of maturity, and strong work ethic. Must be well organized and can prioritize tasks. Must be able to lift, carry and balance up to 75 lbs. (150 lbs. with assistance) with extreme care and caution when working with plants and products. Ability to meet physical demands including reaching, climbing, bending, walking, standing, and performing repetitive work. Comfortable working in conditions that include heights, heat, and high intensity lighting. Use of Microsoft applications and ability to interpret data in Excel.
    $78k-114k yearly est. 60d+ ago
  • IT Infrastructure Technician II

    Mag 4.6company rating

    Information technology/support technician job in Tobyhanna, PA

    MAG Aerospace is seeking to hire an IT Infrastructure Technician II to support a SATCOM Program on-site at the Tobyhanna Army Depot in Tobyhanna, PA. In this role, you will besupporting the design, installation, and documentation of structured cabling and equipment racking systems. The ideal candidate will have hands-on experience with rack builds, cable management, and the ability to produce accurate drawings. Additionally, the ideal candidate will be able to produce "as-built" documentation using AutoCAD and be adept working around electrical systems/components. ***MUST BE A U.S. CITIZEN TO APPLY*** ****MUST HAVE AN ACTIVE DOD SECRET CLEARANCE OR BE ELIGIBLE TO OBTAIN ONE**** **Essential Duties and Responsibilities** **Duties include, but are not limited to** : + Install, organize, and maintain computer racks, cabinets, and enclosures + Route, terminate, label, and test copper and fiber cabling (Cat5e/Cat6/Cat6A, fiber optic) + Perform rack-level power work, including: + Installing and mounting PDUs, power strips and UPS units + Managing and routing power cables to avoid interference and maintain airflow + Verifying proper grounding and bonding of racks + Follow industry best practices for cable management, airflow, and equipment layout + Identify basic electrical issues such as improper grounding, overloaded circuits, or faulty power connections + Create, update, and maintain rack layouts, cable paths, and as-built drawings using AutoCAD + Interpret design drawings, floor plans, and schematics + Label racks, cables, and ports according to company or client standards + Assist with equipment installation (servers, switches, patch panels, PDUs, UPS systems) + Troubleshoot cabling and connectivity issues + Maintain a clean, organized, and safe work environment + Coordinate with project managers, engineers, and logisticians to meet project timelines **Requirements** **Minimum Requirements** **Knowledge and Skills** + Proven experience in rack and cable installation for IT, data center, or network environments + Proficiency in AutoCAD for creating and updating technical drawings + Strong electrical aptitude, particularly in low-voltage and rack-level power systems + Knowledge of structured cabling standards + Experience with hand tools, power tools, cable testing tools and labeling systems + Ability to read and interpret technical drawings and schematics + Strong attention to detail and documentation accuracy + Ability to lift and move equipment **Education and Experience** + Relevant Bachelor's Degree from a four-year college or university. Equivalent education and training can serve as a substitute + The minimum years of related experience required: **3** **Desired Requirements** + Experience working with federal civilian or DOD personnel **Other Qualifications** + Must be a U.S. Citizen + Must have an active DoD Secret Clearance. If you do not hold a Secret Clearance, you must be eligible to obtain one. MAG will sponsor the clearance for the right candidate **Special Note** The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements. **Benefits and Compensation** At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $85,000 to $110,000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees. **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _PA-Tobyhanna_ **ID** _2025-7991_ **Work Region** _CONUS_ **Type** _Regular Full-Time_ **Clearance** _Ability to Obtain Secret_
    $85k-110k yearly 2d ago
  • IT Helpdesk Technician

    Behavioral Health Associates 3.9company rating

    Information technology/support technician job in Lehighton, PA

    Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives. We currently have an opening for a full-time IT Helpdesk Technician. POSITION GOAL You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications. Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise. Document issues and resolutions to build a knowledge base and improve future support. Escalate complex issues to senior IT staff as needed. Maintain and update ticketing system and documentation. Stay up-to-date on the latest technology trends and best practices. Travel between our locations to support our various buildings and programs. Contribute to a positive and collaborative IT environment. Attend staff meetings as required. Follow any other job-related directions or duties as instructed by your supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Experience in a technical support role, in an IT Helpdesk setting, preferred. Strong understanding of computer hardware, software, and networking concepts. Passionate about technology and willing to learn new things. Ability to work independently and as a team. Experience with Microsoft 365, Google Workspace, and Microsoft Office. Strong written and oral communication skills. Ability to problem-solve and methodical approach to troubleshooting. Certifications in IT support or related fields, preferred. Customer service experience, preferred. Basic knowledge of structured cabling, preferred. BENEFITS Full Time, Year-Round Paid Leave for Sick, Personal, and Vacation Days Time Off for Holidays Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance Company Paid: Group Life Insurance and Employee Assistance Program Retirement Plan with Company Match up to 3% of your Annual Salary Tuition Reimbursement When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application. Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions) BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
    $35k-68k yearly est. 60d+ ago
  • IT Infrastructure Technician II

    Mag Aerospace 4.1company rating

    Information technology/support technician job in Tobyhanna, PA

    MAG Aerospace is seeking to hire an IT Infrastructure Technician II to support a SATCOM Program on-site at the Tobyhanna Army Depot in Tobyhanna, PA. In this role, you will be supporting the design, installation, and documentation of structured cabling and equipment racking systems. The ideal candidate will have hands-on experience with rack builds, cable management, and the ability to produce accurate drawings. Additionally, the ideal candidate will be able to produce "as-built" documentation using AutoCAD and be adept working around electrical systems/components. *MUST BE A U.S. CITIZEN TO APPLY* **MUST HAVE AN ACTIVE DOD SECRET CLEARANCE OR BE ELIGIBLE TO OBTAIN ONE** Essential Duties and Responsibilities Duties include, but are not limited to: Install, organize, and maintain computer racks, cabinets, and enclosures Route, terminate, label, and test copper and fiber cabling (Cat5e/Cat6/Cat6A, fiber optic) Perform rack-level power work, including: Installing and mounting PDUs, power strips and UPS units Managing and routing power cables to avoid interference and maintain airflow Verifying proper grounding and bonding of racks Follow industry best practices for cable management, airflow, and equipment layout Identify basic electrical issues such as improper grounding, overloaded circuits, or faulty power connections Create, update, and maintain rack layouts, cable paths, and as-built drawings using AutoCAD Interpret design drawings, floor plans, and schematics Label racks, cables, and ports according to company or client standards Assist with equipment installation (servers, switches, patch panels, PDUs, UPS systems) Troubleshoot cabling and connectivity issues Maintain a clean, organized, and safe work environment Coordinate with project managers, engineers, and logisticians to meet project timelines Requirements Minimum Requirements Knowledge and Skills Proven experience in rack and cable installation for IT, data center, or network environments Proficiency in AutoCAD for creating and updating technical drawings Strong electrical aptitude, particularly in low-voltage and rack-level power systems Knowledge of structured cabling standards Experience with hand tools, power tools, cable testing tools and labeling systems Ability to read and interpret technical drawings and schematics Strong attention to detail and documentation accuracy Ability to lift and move equipment Education and Experience Relevant Bachelor's Degree from a four-year college or university. Equivalent education and training can serve as a substitute The minimum years of related experience required: 3 Desired Requirements Experience working with federal civilian or DOD personnel Other Qualifications Must be a U.S. Citizen Must have an active DoD Secret Clearance. If you do not hold a Secret Clearance, you must be eligible to obtain one. MAG will sponsor the clearance for the right candidate Special Note The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements. Benefits and Compensation At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $85,000 to $110,000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees. We can recommend jobs specifically for you! Click here to get started.
    $85k-110k yearly Auto-Apply 2d ago
  • IT Tech

    Nittany Energy 4.1company rating

    Information technology/support technician job in Pocono Woodland Lakes, PA

    IT Assistant - Field Support & Sales Technology Solutions Employment Type: Full-Time Nittany Oil Company is seeking an energetic, customer-focused IT Assistant to join our team! This entry-level role is perfect for someone who enjoys working hands-on with technology while building strong relationships with internal and external customers. You will provide on-site technical support, equipment installation, and field service across Central Pennsylvania-so being comfortable with daily travel is essential. We're looking for a self-starter who not only solves technical challenges but also approaches each visit with a service and sales mindset-identifying opportunities to improve performance, streamline processes, and enhance the overall customer experience. Role Responsibilities Deliver exceptional IT support by troubleshooting, resolving, and following up on technical issues. Install, configure, and maintain IT systems, software, and hardware for multiple locations. Provide hands-on support for Gilbarco POS systems, fuel dispensers, camera systems, audio systems, and PCs. Manage your own service schedule, providing timely solutions and proactive communication. Travel daily across Central PA to deliver on-site support and strengthen customer relationships. Participate in training programs and continually develop product knowledge and sales-focused service skills. Be available for an on-call rotational schedule to provide after-hours support when critical issues arise. Requirements Valid driver's license in good standing; must be comfortable with daily travel across Central PA. Ability to lift at least 50 lbs and work from various heights, including ladder work. Willingness to work in varied environments and on a wide range of equipment. Strong organizational skills and attention to detail. Excellent verbal and written communication skills-able to explain solutions and highlight value to both technical and non-technical audiences. Ability to analyze complex information, prioritize multiple projects, and work independently or as part of a team. Preferred Qualifications Associate's degree in IT or related field (or equivalent experience). Previous exposure to Gilbarco Passport POS or Verifone POS systems. Familiarity with Wayne or Gilbarco fuel dispensers. Experience with security camera systems and troubleshooting. Knowledge of ticketing systems for support case management. Nittany Energy is a Drug-Free and Equal Opportunity Employer. Work schedule 10 hour shift Weekend availability Monday to Friday On call Holidays Overtime Day shift 8 hour shift Night shift Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Employee discount Paid training
    $32k-51k yearly est. 60d+ ago
  • IT Systems Specialist

    Highwood USA

    Information technology/support technician job in Hometown, PA

    Successful IT Systems Specialists enjoy the challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security to best meet the goals of the business. Essential Duties and Responsibilities include the following: Helpdesk and day to day workstation and application troubleshooting utilizing remote support tools. Resolving technical issues in a Windows environment, including on-prem Active Directory, Microsoft Remote Desktop, Office 365, Cisco AnyConnect, and Delmiaworks IQMS Remediation of security vulnerabilities as detected Creation and maintenance of user facing “how-to” and internal documentation Investigating and resolving trouble ticket items and making necessary repairs Onsite and remote support tackling day-to-day maintenance and repair of computers, printers, scanners, and network components Installing and testing network cabling Coordinating and implementing network software patches and upgrades Multi-Site Support for enterprise data, voice and video networks Administering enterprise wide security policies and systems Monitoring long-term information security and privacy strategy Planning and upgrading network installation projects Working with outside vendors for monitoring, new installations, upgrades, patches, and other support Essential Functions Multi-Site Network Setup and Maintenance Configure and optimize on-site and off-site Data Backup and Policies Configure and maintain All Network Printing Functions Maintain and Optimize Firewall Policies Configure Network Switches Administer Microsoft Remote Desktop File System Management and Configuration Microsoft Active Directory Administration Desktop Support and Software Installation per Company Policies Set up new users in phone, e-mail, domain, security and IQMS systems Program Phone and Unified Communications Software Implement New Hardware and Software for all Employees Maintain inventory as issued and spare equipment Excellent organizational skills and attention to detail Excellent communication and interpersonal skills. Effectively interact and work in a team environment Committed to lifelong learning and continuous improvement Must possess a “Get it done well” attitude Committed to making positive change, but remaining flexible and able to adapt to company growth and evolving responsibilities Interested in company results Treat people with respect Commitment to working safely Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as the ability to handle situations by working as a team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree Required and Minimum 2-5 years of IT Support / Helpdesk experience Certifications CompTIA A+ (Preferred) CompTIA Networking+ (Recommended) CompTIA Security+ (Nice to have) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Specific vision abilities required by this job include ability to accurately compare color and pattern of products to quality control standards. Frequent requirement for attention to detail; prolonged use of a computer terminal, telephones and other electronic equipment. The employee must be able to lift and /or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to occasionally loud and PPE is required. Appropriate hearing protection while in the plant is required as noise levels within the facility meet OSHA requirements for hearing protection equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. IT Systems Specialists typically work between an office environment and the production floor but the purpose of the project may sometimes take them to non-standard workplaces. The noise level in the work environment can be loud. Highwood provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $72k-120k yearly est. 45d ago
  • IT Systems Administrator

    Peoples Security Bank 4.3company rating

    Information technology/support technician job in Moosic, PA

    Requirements Bachelor's degree in Information Technology or related field preferred. 4+ years of relevant experience required, preferably in a banking environment. 2+ years of experience in VDI environments, preferably Horizon. 2+ years cloud experience in Microsoft 365. 2+ years of experience in infrastructure/network environments. Knowledge of various software and hardware platforms, including but not limited to Microsoft systems (Windows 11 & Server 2016+, Office 365 and Azure, AD and group policies, Windows PowerShell, WSUS, SQL), VMWare vSphere, VMWare Horizon, FSLogix, Ticketing and RMM workflows, System and Data Backups, enterprise Web-Filter and DLP. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.
    $78k-96k yearly est. 9d ago
  • Support Technician

    Daveandbusters

    Information technology/support technician job in Scranton, PA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $13 - $15 per hour Salary Range: 13 - 15 We are an equal opportunity employer and participate in E-Verify in states where required.
    $13-15 hourly Auto-Apply 60d+ ago
  • Caregiver Needed: Support for an Adult Client - Wilkes-Barre, PA

    Herewith

    Information technology/support technician job in Wilkes-Barre, PA

    Pay Rate: $15/hour Care Needs: Assistance with Activities of Daily Living (ADLs) Cooking and light housekeeping Companionship and emotional support Schedule: Monday to Sunday Morning: 7:00 AM - 10:00 AM Evening: 6:00 PM - 10:00 PM If you're compassionate, dependable, and passionate about helping others live comfortably at home, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************
    $15 hourly Auto-Apply 50d ago
  • Swimming Pool Junior Technician

    Summit Swimming Pools

    Information technology/support technician job in Shavertown, PA

    🌟 Jumpstart Your Career - Join Summit Swimming Pools Inc as a Junior Technician and Grow with the Best! 🌟 Job Title: Swimming Pool Junior Technician Company Name: Summit Swimming Pools, Inc. Pay Range: $40,000 - $55,000+ per year Industry: Swimming Pools / Hot Tubs (Residential, Commercial) Location: Ardmore, PA Job Overview Summit Swimming Pools Inc is looking for a dependable and motivated Swimming Pool Junior Technician to join our dynamic team. This is an entry-level role perfect for someone who may not have extensive experience but is eager to learn, works hard, and has a great attitude. You'll be trained by industry professionals and gradually take on more technical responsibilities in pool and spa maintenance, diagnostics, and installations. If you're looking for a company that invests in your development and offers a long-term career path-this is it. Who We Are At Summit Swimming Pools Inc, we are passionate about delivering high-quality service and unforgettable aquatic experiences for residential and commercial clients alike. From backyard pools to large-scale spa systems, our expert team handles it all. Our culture is built around growth, mentorship, and excellence, and we believe in training the next generation of pool and spa professionals. Learn more about us at ************************* Key Responsibilities Assist senior technicians in servicing and repairing pool and spa systems, including pumps, filters, heaters, and lighting. Learn to perform water testing, chemical balancing, and general maintenance tasks. Help with the installation of new equipment and components under supervision. Drive to customer locations using a company-provided vehicle and maintain professional conduct on-site. Use provided tools and mobile tech to track service orders and complete job documentation. Attend hands-on training, safety sessions, and manufacturer certification courses. Maintain cleanliness and organization of work vehicle, tools, and supplies. Follow safety protocols and company policies on all job sites. Qualifications No prior pool experience required-just a strong work ethic and willingness to learn. A good attitude, punctuality, and dependability are must-haves. Mechanical aptitude or previous experience in a skilled trade is a plus Ability to work outdoors in varying weather conditions. Comfortable lifting 50+ lbs, bending, climbing, and performing physical tasks. Basic comfort with smartphones or tablets for scheduling and reporting. Must have a valid driver's license and clean driving record. Benefits Bi-weekly pay with overtime potential Medical insurance and health perks Simple IRA with company match Paid time off for holidays, vacation, and sick leave Paid training programs and apprenticeship opportunities Mentorship from experienced technicians Manufacturer and OSHA safety certifications Uniforms and safety gear provided Tablet/smartphone tech package Monthly perks (gift cards, electronics, etc.) Team events (BBQs, concerts, fishing trips, holiday parties) Referral bonuses & sales contests A people-first culture with long-term career growth paths Schedule Full-Time Monday to Friday (Some seasonal overtime may be available) Work Location Field-based, serving both residential and commercial sites Travel required Equal Employment Opportunity Summit Swimming Pools Inc is an Equal Opportunity Employer that values diversity and inclusion. We're committed to offering a safe and supportive workplace where all team members can grow and succeed. Join a team that treats you like family and trains you like a pro. Ready to dive into a career with purpose and potential? Apply today to begin your journey as a Junior Technician at Summit Swimming Pools Inc!
    $40k-55k yearly 60d+ ago
  • Field Support Technician

    Sev1Tech, LLC

    Information technology/support technician job in Tobyhanna, PA

    Overview/ Job Responsibilities Sev1Tech is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include, but not limited to: * Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces. * Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support. * Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities. * Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan. * The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices. * Monitors and responds to complex technical control facility hardware and software problems. * Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance. * Provide quality assurance review and evaluation of new and existing software products. Minimum Qualifications * Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education. * Candidate must be a US Citizen and have an Active SECRET security clearance * A minimum of five (5) years related experience. * Capability to distinguish between hardware and software problems in multi-vendor systems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Required to Deploy to austere locations and climb in and around military vehicles of all types. * Required to regularly sit, walk, and/or stand throughout various times during the day. * Up to 50 percent travel depending on the workload. Desired Qualifications * Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations. * Prior military experience. About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.
    $35k-59k yearly est. Auto-Apply 23d ago
  • Field Support Technician

    Augustine Consulting Inc. 3.1company rating

    Information technology/support technician job in Tobyhanna, PA

    Job DescriptionDescriptionAugustine Consulting, Inc. is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Field Support Technician to join our team to provide support to tactical radio systems through New Equipment Training (NET) in support of PM Tactical Radio (PM TR). Duties and Responsibilities: A Field Support Technician at ACI will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include but are not limited to: Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces. Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan. Support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices. Monitor and respond to complex technical control facility hardware and software problems. Interface with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance. Provide quality assurance review and evaluation of new and existing software products. A Field Support Technician who fits our team is: Dynamic: contributes energy and enthusiasm to our daily tasks, to the team's interactions, and to the Company's mission. Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter. Mature: respects others' opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company's leaders. Forthright: speaks with conviction; argues based on understanding, respectfully. Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected. Timely: shows up, ready to think, prepared to get on with the day's assignments; contributes analytical insights that meet time-sensitive, reasonable requests. Honest: knows what's right, what's legal, what's appropriate; conducts himself/herself accordingly. Required Qualifications Must be a U.S. citizen. Due to the sensitive nature of the work being performed, a candidate must possess or have the ability to possess a Department of War (DOW) Secret clearance. Bachelor's degree in a related field (Computer Science, information Systems, Engineering, Business or related scientific or technical discipline). Four (4) additional years of direct relevant technical experience may be substituted for education. A minimum of five (5) years related experience. Capability to distinguish between hardware and software problems in multi-vendor systems. Up to 50 percent travel depending on the workload. Ability to travel to austere locations and maneuver in and around military vehicles of all types. Augustine Consulting, Inc. offers a robust benefits package which includes: Competitive salary Comprehensive Medical, Dental, and Vision plans Group Life and Voluntary Life Insurance plans Retirement Savings Plan Paid Time Off Paid Parental Leave Tuition and Professional Development Reimbursement Program
    $35k-50k yearly est. 20d ago
  • Technical Support Engineer

    EAM-Mosca Corporation 3.8company rating

    Information technology/support technician job in Hazle, PA

    EAM-Mosca Job Description Technical Support Engineer Reports to: Director of Field Service Operations is focused on our internal and external customers, providing technical assistance and troubleshooting. These personnel act as Emergency triage with our machines in the Field. They are also sent to the field on short notice for our most complex issues. Technical support collaborates with the engineering department to continually improve the design and field performance of EAM-Mosca strapping systems from mechanical, electrical, programming, and system integration perspectives. Technical support supplies installation and project management expertise for customer applications developed by MOSCA GMBH. Skills/Competencies Strong mechanical foundation with post-high school training in electronics/programming Solid understanding of electrical principles and application in machine control Ability to write and troubleshoot programming in Ladder Logic, C, and Structured Text, Experience with control hardware, including Allen Bradley, B&R and Siemens Integration of mechanical and control systems to optimize machine/system function Ability to communicate technical details of strapping system operation to Company and customer personnel and provide performance feedback at the root cause level for continuous system improvement. Communication may be verbal or written via conversation, technical bulletins or formal presentations as situations require. Tasks/Responsibilities: Build mastery of EAM-Mosca equipment through a combination of in-house exposure and field work, focusing initially on larger unitizing systems with a secondary priority on bundling systems. Participate in the concept design of new systems using insights from field experience to help optimize design. Develop in combination with field service, engineering and training personnel SAT, FAT, Installation, and post installation procedures. Draw on field experience and communication with Service Technicians and customer personnel to communicate ideas for performance-based design improvement. Lead troubleshooting and correction of operating problems and performance shortcomings, providing training to field personnel and feedback to design staff as appropriate. Support Shop operations as needed by assisting with setup and debugging support etc. Requires being on the After his support team. One week every five weeks to be on call excludes when a member is traveling in the field or taking PTO. Other Details: Requires working with engineering and service groups in Hazleton, PA, Whitby, ON, Canada, with Mosca GmbH in Germany. Requires travel 30-40%, primarily in the US but potentially anywhere in the EAM-Mosca market. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $62k-86k yearly est. Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Pittston, PA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 15h ago
  • I.T. Services Field Technician

    Pencor Services 4.2company rating

    Information technology/support technician job in Palmerton, PA

    Company: PenTeleData Shift: Monday-Friday, 8AM-5PM, but must be available for after hours and on call support Pencor and its subsidiaries are Equal Opportunity Employers PenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Field Technician for the I.T. Services department. The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers. This position will focus primarily in the areas of structured cabling and related services to support Telecom and Data network installations. Ability to travel and perform duties throughout our service footprint required. Responsibilities include but are not limited to: Installation and testing of cabling, equipment and peripherals for Telephone and data networks Performing basic troubleshooting and testing of installed equipment Performing cut-over and training for POTS and VOIP phone installations Other duties as assigned Qualifications: Associates Degree and/or a combination of related industry experience and certifications 2+ years hand on experience with the installation of structured cabling for data and Telecom systems Established residency in Pennsylvania Valid PA Driver's License and good driving record Understanding of Wi-Fi technologies General knowledge of the full range of products and capabilities typically found in an SMB environment Familiarity with common network equipment (wired/wireless) commonly installed in an SMB environment Experience using MS Word, Excel, Viso and standard Microsoft applications Experience with Data and Telecom network installations Experience with POTS and VOIP phone services and requirements Experience with standard networking equipment such as routers and switches Excellent Communications Skills - Oral and Written Excellent Organizational and Time Management Skills Ability to use common hand/power tools and test equipment Ability to lift and carry up to 40lbs Ability to work well at heights on ladders, bucket trucks and roofs Ability to present a professional appearance and provide exceptional customer service at all times and in all situations Ability to travel and perform duties throughout our service footprint Ability to work overtime and flexible schedules as needed INDLP
    $54k-94k yearly est. 60d+ ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Scranton, PA?

The average information technology/support technician in Scranton, PA earns between $34,000 and $95,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Scranton, PA

$57,000
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