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Information technology/support technician jobs in Shreveport, LA

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  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Information technology/support technician job in Shreveport, LA

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $31k-42k yearly est. 7d ago
  • IT Help Desk Support Level 2 - MSP

    K2 Staffing

    Information technology/support technician job in Shreveport, LA

    Our client is a leading IT Solutions Company located in Shreveport, LA and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $42k-69k yearly est. 60d+ ago
  • IT Help Desk Support Level 2 - MSP

    K2 Staffing, LLC

    Information technology/support technician job in Shreveport, LA

    Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $42k-69k yearly est. 18d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Shreveport, LA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 16h ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology/support technician job in Shreveport, LA

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • DoS Technical Help Desk

    GDIT

    Information technology/support technician job in Bossier City, LA

    Type of Requisition: Pipeline Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Problem Resolution, Technical Troubleshooting, Troubleshooting Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of State (DoS) Bureau of Information Resource Management (IRM) Enterprise Service Desk Program in Bossier City, LA. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk. In this role, a typical day will include: Collaborating with the Department of State to solve simple to complex IT issues Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalating tickets in accordance with existing SOPs, work instructions & knowledge articles Thoroughly documenting requests and incidents according to business processes and standard operating procedures (SOP). Documenting detailed, specific work notes regarding the interaction with the customer. Resolving technical problems and answering queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems Routing calls to product line specialists, application, or system support specialist when appropriate Your success will be measured through satisfactory attainment of customer service level agreements WHAT YOU'LL NEED: High School Diploma 3 or more years of related experience Demonstrated experience using technical troubleshooting techniques to assist customers with resolution An Interim Secret level clearance with an ability to obtain and maintain a Secret Level Clearance Access to 10 Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth (Satellite provided Internet Service will not qualify) Ability and willingness to work any shift during a 24/7/365 operation Louisiana residency within an approximate 60-mile radius of our Bossier City, LA facility Work Environment: Remote opportunities available upon approval EVEN BETTER IF YOU ALSO HAVE: HDI-SCA certification or ability and willingness to obtain within 1 year of hire ITIL Foundations v4 certification or ability and willingness to obtain within 1 year of hire WHAT GDIT CAN OFFER YOU: 401K with company match Customizable health benefits packages Collaborative teams of highly motivated critical thinkers and innovators Internal mobility team dedicated to helping you own your career Rewards program for high-performing employees Not sure this job's the one for you? Check out our other openings at gdit.com/careers. The likely hourly rate for this position is between $25.92 - $35.08. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Hybrid Work Location: USA LA Bossier City Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $25.9-35.1 hourly Auto-Apply 12d ago
  • Service Desk Technician I

    Ntiva 4.1company rating

    Information technology/support technician job in Shreveport, LA

    Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Service Desk Technician, you will be at the forefront of delivering top-tier customer service and technical expertise. You are not just a technician; you are the first line of defense, ensuring our clients' technology experience is nothing short of exceptional. Location and Work Expectations * This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. * Monday-Friday, 8am-5pm CST. What you will be doing * Accept incoming client troubleshooting calls and make outbound calls in response to email requests * Engage with clients via email, providing clear and prompt communication * Leverage your Windows proficiency, network skills and knowledge of inter-connectivity with servers and printers to prepare and set up laptops and desktops * Conduct basic client account administration in Office 365 and Active Directory * Track scheduled work, proactively communicating changes to all stakeholders, and promptly updating both the schedule and clients as needed * Log detailed case notes in Ntiva's ticketing system and other documentation platforms, ensuring clear and accurate records * Assess the need for documentation updates and inform management of any necessary changes * Maintain a positive and client-centric focus throughout all interactions, fostering trust and building strong client relationships * Maintain meticulous attention to detail to uphold accuracy and efficiency standards You'll be successful in this role if you have * At least 1 year of professional work experience in the IT industry * Proficiency with troubleshooting problems with, but not limited to, the following technical subjects: * VPN * Internet connectivity losses * Remote desktop * Microsoft Office software * Peripherals, including printers, scanners, and monitors * Familiarity with administration of Office 365 and Exchange Online * Proficiency in navigation and administration of Active Directory * Working knowledge of Windows file shares (SMB/CIFS) * Strong communication and writing skills * Ability to review, understand, and implement SOPs and other written training Required language skills * Ability to communicate professionally, in English, both written and orally * Ability to write business correspondence and process procedures * Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for * Ability to recognize and communicate potential issues and possible failure points in client systems and processes * Associate's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred * Desired Certifications: * CompTIA A+ * Network + * Security + Benefits and Perks * Medical, Dental and Vision coverage for employee and family * 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) * Group Term Life and Accidental Death and Dismemberment coverage (company provided) * Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) * Health Savings Account (HSA) Options / PPO Options * Employee Assistance Program * Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays * Education Reimbursement Program * Generous Employee Referral Program - cash bonus for successful referrals! * Dynamic Recognition and Rewards * Clear Promotion and Advancement Tracks * Work with Industry-Leading Talent The base pay range for this position is expected to be between $31,000.00 and $46,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 11/26/25.
    $31k-46k yearly 32d ago
  • Service Desk Technician I

    Ntiva Is Now Hiring

    Information technology/support technician job in Shreveport, LA

    Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Service Desk Technician, you will be at the forefront of delivering top-tier customer service and technical expertise. You are not just a technician; you are the first line of defense, ensuring our clients' technology experience is nothing short of exceptional. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Monday-Friday, 8am-5pm CST. What you will be doing Accept incoming client troubleshooting calls and make outbound calls in response to email requests Engage with clients via email, providing clear and prompt communication Leverage your Windows proficiency, network skills and knowledge of inter-connectivity with servers and printers to prepare and set up laptops and desktops Conduct basic client account administration in Office 365 and Active Directory Track scheduled work, proactively communicating changes to all stakeholders, and promptly updating both the schedule and clients as needed Log detailed case notes in Ntiva's ticketing system and other documentation platforms, ensuring clear and accurate records Assess the need for documentation updates and inform management of any necessary changes Maintain a positive and client-centric focus throughout all interactions, fostering trust and building strong client relationships Maintain meticulous attention to detail to uphold accuracy and efficiency standards You'll be successful in this role if you have At least 1 year of professional work experience in the IT industry Proficiency with troubleshooting problems with, but not limited to, the following technical subjects: VPN Internet connectivity losses Remote desktop Microsoft Office software Peripherals, including printers, scanners, and monitors Familiarity with administration of Office 365 and Exchange Online Proficiency in navigation and administration of Active Directory Working knowledge of Windows file shares (SMB/CIFS) Strong communication and writing skills Ability to review, understand, and implement SOPs and other written training Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Ability to recognize and communicate potential issues and possible failure points in client systems and processes Associate's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred Desired Certifications: CompTIA A+ Network + Security + Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $31,000.00 and $46,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 01/09/26.
    $31k-46k yearly 30d ago
  • Hardware Support

    Redsail Technologies

    Information technology/support technician job in Shreveport, LA

    The Hardware Support employee will provide our customers with in-depth troubleshooting and hardware support. You need to be willing to learn and adapt to new concepts, provide exceptional customer services, and support a variety of applications and hardware. Key Duties ● Responding to help desk tickets and phone calls from pharmacies in a timely manner. ● Troubleshooting and resolving technical issues related to printers, computers, interfaces, and networking equipment used in the pharmacy. ● Consulting with pharmacy staff to optimize their technology setup and make recommendations for improvements. ● Providing training to pharmacy staff on how to use various software applications and hardware devices. ● Documenting technical support activities and maintaining detailed records of all interactions with pharmacies. ● Providing superior customer service and ensuring a positive experience for all pharmacy staff who interact with the technical support team. ● Collaborating with other technical support team members to resolve complex issues and ensure continuity of service. ● Identifying recurring technical issues and reporting/working to develop permanent solutions to prevent them from happening in the future. ● Participating in regular meetings and training sessions to stay up to date on technical support best practices and industry trends. Education/Training ● Minimum of a High school diploma or equivalent required ● 2 + years of experience in IT systems and installation/application support. ● 1 + year of experience in a remote IT Help Desk environment. Required Work Experience/Skills ● Strong technical knowledge of computers, printers, and networking equipment commonly used in small businesses. ● Previous experience providing technical support in a customer-facing role, healthcare or pharmacy setting a plus. ● Knowledge of security best practices related to protecting sensitive healthcare data. ● Excellent communication and interpersonal skills to effectively communicate technical information to non-technical users and build positive relationships with pharmacy staff. ● Ability to work independently and prioritize tasks in a fast-paced, dynamic environment. ● A commitment to providing exceptional customer service and ensuring a positive experience for all pharmacy staff who interact with the technical support team. ● Ability to learn quickly and stay up to date on new technologies and products relevant to pharmacy operations. Preferred Work Experience/Skills ● Excellent phone communication skills, including a professional and confident speaking tone. ● Ability to efficiently manage time and multi-task. Discretionary Judgment ● Uses independent judgment and discretion based upon the employee's experience in the position and knowledge of the products, equipment, and services. ● Uses good judgement and possesses ethical work values. Physical Demands, Working Conditions, and General Employment Guidelines ● Low-Moderate levels of stress may be experienced in the performance of the job. ● Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs. Equipment ● Daily use of the Microsoft Teams (phone), computer, and other routine office equipment ● Must have reliable high-speed internet access. Safety to Self and Others ● Little responsibility for the safety of others. Job is performed in an office setting where there are no hazardous materials or equipment. Working Conditions/Hazards ● Position is performed in an open office environment or approved remote work location. Work Location ● RedSail Technologies Office Spartanburg, SC - Onsite and Shreveport, LA -Onsite
    $35k-47k yearly est. 60d+ ago
  • IT Specialist

    Human Learning Systems

    Information technology/support technician job in Shreveport, LA

    IT Specialist Reports To: Administrative Services Director provides network solutions support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24. Summary of Duties: Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties: Description of Duties: Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity. Develops security procedures for PC operating systems and applications. Performs analysis of network needs and contributes to design of network architecture, integration, and installation. Evaluates local area network hardware and software requirements and capabilities and makes recommendations. Provides support to and trains users in local area network administration and usage. Monitors and maintains network stability. Communicates and coordinates network schedule, backups, and downtime to users. Coordinates third-party maintenance for network hardware, software, and telecommunications services. Insures backup and housekeeping procedures are in place where appropriate. Trouble shoots hardware and software problems on all systems. Prepares and maintains documentation of network configurations and cabling layouts. Follows all guidelines, policies, and procedures set forth by the Department of Labor/Job Corps and HLS. Education/Experience: Bachelor's degree (B. A.) in computer sciences or related field preferred Desires two to four years of experience providing network support in a professional environment. Certifications/Licenses: Valid state driver's license CPR/First Aid certifications Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.
    $63k-90k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist Instructor

    Ayers Career College 3.8company rating

    Information technology/support technician job in Shreveport, LA

    Ayers Career College , is seeking an instructor for our Information Technology Specialist program. This is an excellent opportunity to use your experience as an IT professional to teach others seeking education and training. Instructors are responsible for teaching students in our training programs in classroom and hands-on lab settings, ensuring that they gain the knowledge and skills that are required for entry-level employment in their chosen field. Instructors are also responsible for sound educational practices and the academic development of each student. Instructors will also manage their classroom environment and promote a positive and engaging learning experience, provide support, tutoring and other assistance as needed. Instructors are to “model" the professional behaviors, language, and activities expected of our students. Qualified candidates should have: A license, diploma, certificate, or other degree from a recognized institution or organization in the area taught and minimum of 4 years of documented occupational experience in the area taught. Strong communication skills Demonstration of integrity and professionalism in all aspects, including appearance, demeanor, and attitude Ability to work in an observation/coaching style environment Capability to prioritize, accept responsibility, and work within deadlines Superior organizational and problem-resolution skills Basic computer software skills including Microsoft Office: Additional Requirements Must have or obtain the following CompTia Certifications within 12 months of employment: IT Fundamentals A+ Network+ Security+ Ayers Career College has been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today. Compensation: $ 1 depends on experience We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Mission of Ayers Career College is to educate students to achieve personal and career success. We have been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today
    $51k-61k yearly est. Auto-Apply 60d+ ago
  • Help Desk Specialist/System Administrator

    Inflow-Ns

    Information technology/support technician job in Haughton, LA

    Job DescriptionSalary: What company will I be working for?You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow,we believe in making it matter for every employee, every customer, and every mission we support.That means that we put employees first, providing both innovative benefits and great technology. Check out********************************* learn more about what its like to be an Inflowee. What level Clearance do I need?You must possess an active Top Secret/SCIclearance. What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will: Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment Monitor performance of systems and circuits Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions Check equipment for serviceability and perform preventative maintenance Isolate faults by coordinating with commercial service providers and depots to test system components and assembly Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation Provide proactive consultation and instruction with system users to ensure seamless implementation of changes Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customers ability to carry out business Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated Develop standard procedures for account establishment, system maintenance, and system recovery Establish controls for data privacy and security in management information systems Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS. Other duties as assigned What experience, training, and education do I need? You mustmeet theminimumrequirements: Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.) Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF) Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task ActiveTop Secret/SCIclearance Where is the client site that I would be working for?You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified. Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.
    $34k-48k yearly est. 7d ago
  • IT Professional (Supervisor)

    Holy Angels Residential Facility 4.4company rating

    Information technology/support technician job in Shreveport, LA

    Job DescriptionFull Time Salary Position Starting Rate: $ Salary Depending on Experience up to $75,000 Benefits: Fulltime Eligible Staff 403b retirement with Match Health Dental Vision Life Short Term Disability Long Term Disability Accident Critical Illness Paid Time Off Holiday Pay Employee Referral Bonus Wellness Center Free Membership Job Summary: Holy Angels is seeking a proactive and technically skilled IT Professional Supervisor with 10 plus years IT and Management experience to lead all aspects of information technology across the organization. This role is responsible for overseeing infrastructure, systems security, hardware/software lifecycle management, and end-user support. The IT Professional will drive strategic upgrades, ensure HIPAA and cybersecurity compliance, and serve as a key partner in operational continuity and innovation. Specific Skills and Responsibilities: Infrastructure & Systems Oversight Manage and maintain all facility-wide IT systems, servers, networks, and endpoints Oversee installation, configuration, and upgrades of hardware and software Administer user accounts, permissions, and access controls across platforms Monitor system performance and proactively address vulnerabilities or inefficiencies Security & Compliance Ensure full HIPAA compliance across all digital systems and data handling Implement and maintain enterprise-grade antivirus, malware protection, and firewalls Conduct regular audits of security protocols and access logs Develop and enforce IT policies, disaster recovery plans, and data retention schedules Network & Device Management Oversee wired and wireless network infrastructure, including cabling and routers Install and maintain camera systems, phones, printers, TVs, and other peripherals Manage inventory and lifecycle of all IT assets (workstations, mobile devices, etc.) End-User Support & Training Provide Tier 13 technical support to staff across departments Train employees on system use, cybersecurity awareness, and troubleshooting basics Maintain help desk documentation and ticketing system for issue tracking Strategic Planning & Collaboration Partner with leadership to evaluate and implement new technologies Support budgeting and procurement for IT-related projects and platforms Coordinate with external vendors and consultants as needed Participate in cross-functional planning for operational upgrades and compliance initiatives Qualifications: Minimum 10 years of progressive IT experience, including supervisory or managerial roles Advanced knowledge of Windows and Mac OS environments, networking, and cloud platforms Strong analytical, communication, and project management skills Education: Bachelors degree in Information Technology, Computer Science, or related field (preferred) Work Environment: Must work respectfully and effectively with individuals with developmental disabilities On-site role requiring physical presence across departments and buildings Physical Demands: Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3s of the time May require lifting, bending, and climbing for installations and repairs Requirements: Drug Screen Criminal Background Check Drivers License Check
    $75k yearly 25d ago
  • IT Technical Support - Coordinator 1

    University of New Orleans 4.2company rating

    Information technology/support technician job in Shreveport, LA

    Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department IT Helpdesk OperationsJob SummaryJob Description Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Utilize tracking system to document ticket resolutions. Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Travel to various sites as needed to carry out assigned duties. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Restore data from backup systems using designated applications as needed for end user support. Manage all assigned issues being handled by other internal IT units or external contractors. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum one year of professional experience with OTS information systems or programs utilized by the department. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Professional experience with Windows based operating systems including installation, system administration or troubleshooting. Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers. Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint. Professional customer service experience. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
    $40k-49k yearly est. Auto-Apply 60d+ ago
  • Hazwoper Technician - Level 1

    TAS Environmental Services 4.2company rating

    Information technology/support technician job in Bossier City, LA

    TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
    $27k-38k yearly est. 17d ago
  • IT Help Desk Support Level 2 - MSP

    K2 Staffing

    Information technology/support technician job in Shreveport, LA

    Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of aHelp Desk Support Level IITechnician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Shreveport, LA
    $42k-69k yearly est. 4d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Information technology/support technician job in Shreveport, LA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $56k-77k yearly est. 7d ago
  • IT Specialist

    Human Learning Systems

    Information technology/support technician job in Shreveport, LA

    Job Description IT Specialist Reports To: Administrative Services Director provides network solutions support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program eligible youth ages 16-24. Summary of Duties: Installs, configures, and troubleshoots Job Corps computer networks, provides technical support to staff by performing the following duties: Description of Duties: Develops and implements policies and procedures related to WANS and LAN use, operation, security, and data integrity. Develops security procedures for PC operating systems and applications. Performs analysis of network needs and contributes to design of network architecture, integration, and installation. Evaluates local area network hardware and software requirements and capabilities and makes recommendations. Provides support to and trains users in local area network administration and usage. Monitors and maintains network stability. Communicates and coordinates network schedule, backups, and downtime to users. Coordinates third-party maintenance for network hardware, software, and telecommunications services. Insures backup and housekeeping procedures are in place where appropriate. Trouble shoots hardware and software problems on all systems. Prepares and maintains documentation of network configurations and cabling layouts. Follows all guidelines, policies, and procedures set forth by the Department of Labor/Job Corps and HLS. Education/Experience: Bachelor's degree (B. A.) in computer sciences or related field preferred Desires two to four years of experience providing network support in a professional environment. Certifications/Licenses: Valid state driver's license CPR/First Aid certifications Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.
    $63k-90k yearly est. 28d ago
  • IT Professional (Supervisor)

    Holy Angels Residential Facility 4.4company rating

    Information technology/support technician job in Shreveport, LA

    Full Time - Salary Position Starting Rate: $ Salary Depending on Experience up to $75,000 Benefits: Fulltime Eligible Staff · 403b retirement with Match · Health · Dental · Vision · Life · Short Term Disability · Long Term Disability · Accident · Critical Illness · Paid Time Off · Holiday Pay · Employee Referral Bonus · Wellness Center Free Membership Job Summary: Holy Angels is seeking a proactive and technically skilled IT Professional Supervisor with 10 plus years IT and Management experience to lead all aspects of information technology across the organization. This role is responsible for overseeing infrastructure, systems security, hardware/software lifecycle management, and end-user support. The IT Professional will drive strategic upgrades, ensure HIPAA and cybersecurity compliance, and serve as a key partner in operational continuity and innovation. Specific Skills and Responsibilities: Infrastructure & Systems Oversight Manage and maintain all facility-wide IT systems, servers, networks, and endpoints Oversee installation, configuration, and upgrades of hardware and software Administer user accounts, permissions, and access controls across platforms Monitor system performance and proactively address vulnerabilities or inefficiencies Security & Compliance Ensure full HIPAA compliance across all digital systems and data handling Implement and maintain enterprise-grade antivirus, malware protection, and firewalls Conduct regular audits of security protocols and access logs Develop and enforce IT policies, disaster recovery plans, and data retention schedules Network & Device Management Oversee wired and wireless network infrastructure, including cabling and routers Install and maintain camera systems, phones, printers, TVs, and other peripherals Manage inventory and lifecycle of all IT assets (workstations, mobile devices, etc.) End-User Support & Training Provide Tier 1-3 technical support to staff across departments Train employees on system use, cybersecurity awareness, and troubleshooting basics Maintain help desk documentation and ticketing system for issue tracking Strategic Planning & Collaboration Partner with leadership to evaluate and implement new technologies Support budgeting and procurement for IT-related projects and platforms Coordinate with external vendors and consultants as needed Participate in cross-functional planning for operational upgrades and compliance initiatives Qualifications: Minimum 10 years of progressive IT experience, including supervisory or managerial roles Advanced knowledge of Windows and Mac OS environments, networking, and cloud platforms Strong analytical, communication, and project management skills Education: Bachelor's degree in Information Technology, Computer Science, or related field (preferred) Work Environment: Must work respectfully and effectively with individuals with developmental disabilities On-site role requiring physical presence across departments and buildings Physical Demands: Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3's of the time May require lifting, bending, and climbing for installations and repairs Requirements: Drug Screen Criminal Background Check Driver's License Check We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Holy Angels is an independent, nonprofit organization serving individuals with developmental and intellectual disabilities ranging in age from young children to senior citizens. Since 1965, Holy Angels has been dedicated to providing those served a path to self-fulfillment through education, empowerment, spirituality, independence, and work. Let our mission be your career. Over 250 employees are a part of the Holy Angels family. Each empowered by training and education through the Angel University program, development opportunities, self-improvement, outstanding benefits, and a supportive network of professionals. Holy Angels strives to give team members everything needed to meet their maximum potential, and to have a successful career at Holy Angels!
    $75k yearly Auto-Apply 53d ago
  • Hazwoper Technician - Level 1

    TAS Environmental Services 4.2company rating

    Information technology/support technician job in Bossier City, LA

    Job DescriptionDescription: TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time. TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year. At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor. BENEFITS TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan. The following list of benefits is offered only to employees in regular (full-time) positions: Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage Mental Health Support Programs Supplemental Benefits - Accident, Critical Illness, etc. Access to a company provided Employee Assistance Program Retirement & Financial: 401(k) with Company Match Life Insurance and Disability Coverage Work-Life Balance: Generous Paid Time Off (PTO) Paid Time Off increases based on years of service Holidays - seven (7) Floating Holidays - two (2) Professional Development: Access to Online Learning Platforms Annual Conference and Workshop Allowances Additional Perks: Work Boot Program Team Building Events Requirements: RESPONSIBILITIES Handling various products, hazardous and non-hazardous materials Performing industrial work and biohazard cleanups Staging, profiling, and processing for disposal hazardous and non-hazardous waste Assist in the removal of soil, debris and other materials, and cleaning up spill sites Operate and clean equipment. Maintaining logs of working hours in compliance with all applicable state and federal regulations Up to 25% travel as needed - location may differ Other duties as assigned COMPETENCIES/SKILLS Strong observation skills Technical proficiency with field equipment Knowledge of environmental regulations Data collection and analysis skills Ability to work outdoors in all weather conditions Excellent communication skills Proficient in critical thinking Teamwork oriented Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times The employee must frequently lift or move items up to 60 pounds Must be able to frequently climb stairs and ladders May occasionally deal with heights Ability to wear Personal Equipment, including Respiratory Protection Consists of both office setting and physical jobsite Able to work in confined spaces when needed Education and Experience: HAZWOPER and Confined Space certifications preferred Ability to read, write and do mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including: HAZWOPER 40 OSHA 10 and 30 MSHA(Mine Safety and Health Administration) Certification CSE/R(Confined Space Entry/Rescue) Certification CPR Certification H2S Certification First Aid Certification EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
    $27k-38k yearly est. 19d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Shreveport, LA?

The average information technology/support technician in Shreveport, LA earns between $33,000 and $77,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Shreveport, LA

$50,000

What are the biggest employers of Information Technology/Support Technicians in Shreveport, LA?

The biggest employers of Information Technology/Support Technicians in Shreveport, LA are:
  1. Amazon
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