Information technology/support technician jobs in Sioux Falls, SD - 92 jobs
All
Information Technology/Support Technician
Technical Support Specialist
Information Technology Internship
Desktop Support Technician
Computer Technician
Computer System Technician
Information Technology Administrator
Customer Support Engineer
Information Technology Specialist
Information Technology Professional
Help Desk Specialist
Level 1 IT helpdesk agent
Coforge
Information technology/support technician job in Sioux Falls, SD
Job Title: Level 1 IT helpdesk agent
Skills: Troubleshooting, IT helpdesk
Experience: 1+ Years
Onsite role and Full time
We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset:
Provide Level 1/2 support to the client.
Identify issues and escalate issues when necessary.
Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
Escalate user issues to appropriate resources when necessary.
Perform software, hardware and basic network troubleshooting.
Clearly document user issues and troubleshooting steps.
Maintain technical documentation.
Perform other duties as assigned.
$31k-51k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Desktop Support Technician
Teksystems 4.4
Information technology/support technician job in Sioux Falls, SD
We are seeking dedicated individuals to provide Desktop Support. The primary responsibilities include deploying single sign-on badges and new systems, as well as refreshing computers to align with new application requirements. This role also involves workstation refreshes.
*Key Responsibilities:*
* Deploy single sign-on badges and new systems.
* Refresh computers to meet new application recommendations.
* Perform workstation refreshes.
* Provide on-site support in Sioux Falls and travel to other locations as needed.
*Requirements:*
* Ability to be on-site in Sioux Falls.
* Willingness to travel to other locations as required.
*Additional Skills and Qualifications*
Troubleshooting problem areas in a timely and accurate fashion, and providing end user training.
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract position based out of Sioux Falls, SD.
*Pay and Benefits*The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Sioux Falls,SD.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-25 hourly 2d ago
Customer Support Engineer
Higher Recruitment, Inc.
Information technology/support technician job in Sioux Falls, SD
Qualifications:
Four-year electronics, mechanical, or manufacturing engineering degree, related major or established relative work experience preferred
Experience with customer relationships a plus
Strong troubleshooting and debugging skills to resolve complex technical challenges.
Ability to interpret customer technical drawings
Excellent customer service skills to build strong relationships and ensure customer satisfaction.
Experience in Lean concepts
Familiar with standard desktop applications and a basic understanding of ERP systems
Good technical writing and verbal communication skills. Fluent in English, both written and verbal.
Physical Requirements:
Lift and carry up to 45 pounds.
Distinguish and identify colors
Ability to work with odors
Ability to work with minimum supervision.
Ability to interact with a variety of personnel in a positive and professional manner.
Wear all proper protective equipment as required in work area in accordance with Safety Policy and OSHA standards.
Essential Duties and Responsibilities
Guide customers through the process of implementing and deploying new products
Review customer change orders to implement in a timely and controlled manner
Investigate and resolve customer requests and issues in support of the daily manufacturing efforts by attending customer calls or visits.
Participate in design for manufacturability review (DFM) of new and existing products in support of continuous process improvements and customer service.
Support document control and assembly writer teams with BOM review and guidance based on customer need.
Work closely with production and process engineering teams to implement customer change requests, manage proto builds, and assist with other customer requests
Assist with component review and analysis
Assist with training technical staff and production personnel on customer requirements and changes
Additional Duties and Responsibilities
Participate in 5S, Kaizen, safety and health program, special projects, serve on various committees and work with other teams as necessary to complete assignments.
Perform all other duties as assigned.
Contacts: Frequent external and internal contact with vendors, customers and associates.
Working Conditions: General office and production environment.
Travel: Minimal travel required. Less than 10%
Accountability: The Customer Project Engineer is accountable for possessing and applying the necessary technical and system knowledge to manage customer expectations and stay informed on new developments. The Customer Project Engineer must maintain a professional attitude. Manages time effectively to focus efforts on top priorities of the job and is accountable for practicing and promoting safe working habits in compliance with company policies/procedures.
Supervision: No direct supervisory responsibilities. Support and provide high quality service to internal and external customers.
$48k-69k yearly est. 15h ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology/support technician job in Sioux Falls, SD
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 8h ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology/support technician job in Sioux Falls, SD
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$32k-44k yearly est. 60d+ ago
IT Help Desk
Poet 4.8
Information technology/support technician job in Sioux Falls, SD
At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world.
CULTURE IS KING AT POET
We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins!
JOB SUMMARY & RESPONSIBILITIES
In POET Information Technology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions.
An IT Help Desk team member at POET provides first level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills.
This is an on-site role located in Sioux Falls, SD. Responsibilities include:
Adhere to all security practices and procedures to safeguard company resources.
Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems.
Successfully troubleshoot issues both independently and in collaboration with all available resources.
Work with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems.
Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction.
Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems.
Travel to remote sites as necessary to support operations.
Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director.
Communicate frequently with end users as well as other support teams.
Foster a culture of safe behavior and environmental compliance at all times.
Maintain a team environment at all times and champion POET in the community.
Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses!
QUALIFICATIONS & SKILLS
Associates degree in a technical field or equivalent experience.
1 - 3 years of experience supporting the following competencies:
Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks.
Specific knowledge and experience with Windows Operating system based PCs and laptops;
Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware.
Troubleshoot PC, Printer and non-application support software problems until resolution is achieved.
Ability to troubleshoot hardware and software problems
Install and upgrade hardware and desktop software.
Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs.
A SUCCESSFUL CANDIDATE WILL HAVE
High level of personal integrity
Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization
Demonstrated problem-solving and critical thinking skills
Ability to embrace and promote change
Ability to work in a team environment
WORK ENVIRONMENT
This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration.
GROWTH & DEVELOPMENT OPPORTUNITIES
At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset.
BENEFITS
For eligible team members
Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution
Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses
Competitive pay, including shift premium pay for qualifying positions
401K with company match
Paid time off and paid holidays - 40 hours available on day ONE!
Paid Parental Leave
Tuition reimbursement
Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations
OTHER PERKS
For eligible team members
A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually
Onsite fitness centers or fitness reimbursements
Safety and cold weather gear reimbursements
Discounted home and auto insurance
POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.
$30k-60k yearly est. Auto-Apply 30d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Sioux Falls, SD
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$54k-74k yearly est. 12d ago
IT Help Desk
Dynamic Business Solutions
Information technology/support technician job in Sioux Falls, SD
Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries.
About Us:
At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients.
Job Summary:
We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary.
Key Responsibilities:
Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution.
Incident Management: Log, track, and manage incidents and service requests submitted by the users.
Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications.
User Assistance: Assist users with account setup, password resets, and access to applications and systems.
System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades.
Documentation: Create and maintain documentation for IT procedures, solutions, and user guides.
Escalation: Escalate complex issues to higher-level support or specialized teams when necessary.
Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services.
Qualifications:
Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Experience: 1-2 years of experience in IT help desk support.
Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts.
Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction.
Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively.
Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
Team Player: Ability to work effectively both independently and as part of a team.
Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.
Benefits:
Competitive salary
Health, dental, and vision insurance
Retirement plan with company match
Paid time off and holidays
Professional development opportunities
Supportive and collaborative work environment
$31k-51k yearly est. 60d+ ago
IT Support Specialist
Expansion Capital Group, LLC
Information technology/support technician job in Sioux Falls, SD
Summary/Objective
The main goals of the IT Support Specialist position are to provide efficient and effective support creating a durable and sustainable environment based on industry best standards while maintaining a leading edge in technology. The right person will need the ability to multitask in a fast-paced environment, reacting promptly to issues with expedient problem-resolution and learn new technology quickly. Core knowledge of PC hardware, VOIP, LAN/WAN networking, monitoring alerts/alarms, application support, deciphering risk, and contingency planning for backup and disaster recovery.
Essential Functions
Helpdesk
Ticketing
Troubleshooting
Customer Service
Effective Communication
Documentation and FAQs
PC Setup/Installs
Laptops, Desktops, Production Workstations
Windows Operation System
Virus Prevention/Detection (Anti-Virus, Anti-Malware, Ransomware)
Patching
Rollouts, Standardization
Backups, Imaging
Repairing/Rebuilding
Desktop Software
MS 365 (Word, Excel, Visio, Outlook, OneNote, Teams, OneDrive, SharePoint, Exchange, Edge)
Google Chrome
Applications
Communication Systems (Talkdesk, VOIP)
Zoho CRM
Loan Management
Underwriting Systems
Tableau
IT Tools
IP Scanning
Command Line Troubleshooting (Windows and Linux)
PowerShell
Backup Software
Azure
Onboarding/Offboarding
Adding, Removing User Accounts
Password Resets
Providing Proper Equipment, Software, Applications
Inventory
Tracking, Assignment
Decommissioning
Upgrading, Repurposing
Licensing, Audit Compliance
Proposals, Procuring, Vendor Relationships, RMAs
Windows Servers
Domain Controllers, Active Directory, Group Policies, Login Scripts, DNS, RDP, Command Line
AWS
Route 53, S3, Glacier, IAMS, VPC, EC2, RDS
Networking
Diagramming Topology
Cabling, Patch Panels
Switches, Routers,
Firewalls, Policies, DHCP, Reservations
Routing, Routing Protocols
VOIP and QoS
VPN
VLANs
Wireless APs
Backup Configs
Performance Monitoring, Bandwidth, Packet Captures
Security, Accessibility
Peripherals
Multi-function, Network and Local Printers
Tablets
Cell Phones
Office Phones
Facilities
Cameras
Door Security Access
Supervisory Responsibility
This position does not have any supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Job duties can include sitting, standing, walking, moving objects as much as 60 lbs. and climbing ladders.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.
Requirements:
Required Education and Experience
A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience.
Knowledge of business computer hardware
Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android
Application support experience
Working knowledge of IT diagnostic utilities
Ability to set goals and meet objectives
Adherence to quality problem resolution, done right the first time
Good written and oral communication skills
Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills
Strong documentation skills of processes and procedures
Additional Eligibility Qualifications
Ability to conduct research into a wide range of IT issues
Ability to absorb and retain information and new technology quickly
Ability to present ideas in user-friendly language
Highly self-motivated and directed
Keen attention to detail
Ability to listen and adhere to directions
Analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Customer service orientation
Experience working in a team-oriented, collaborative environment
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$31k-51k yearly est. 6d ago
IT Help Desk
Dynamic Business Solutions Sioux Falls
Information technology/support technician job in Sioux Falls, SD
Job Description
Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries.
About Us:
At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients.
Job Summary:
We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary.
Key Responsibilities:
Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution.
Incident Management: Log, track, and manage incidents and service requests submitted by the users.
Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications.
User Assistance: Assist users with account setup, password resets, and access to applications and systems.
System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades.
Documentation: Create and maintain documentation for IT procedures, solutions, and user guides.
Escalation: Escalate complex issues to higher-level support or specialized teams when necessary.
Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services.
Qualifications:
Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Experience: 1-2 years of experience in IT help desk support.
Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts.
Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction.
Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively.
Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
Team Player: Ability to work effectively both independently and as part of a team.
Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.
Benefits:
Competitive salary
Health, dental, and vision insurance
Retirement plan with company match
Paid time off and holidays
Professional development opportunities
Supportive and collaborative work environment
#hc207528
$31k-51k yearly est. 2d ago
IT Support Intern
Interstates 3.8
Information technology/support technician job in Sioux Falls, SD
Looking for a hands-on, meaningful internship where you can grow your tech skills? As an IT Support Intern at Interstates, you'll play a key role in delivering seamless tech support to our team-helping keep our systems running smoothly so we can provide exceptional service to our external clients. You'll gain real-world experience troubleshooting hardware, software, data, and communications issues, all while building valuable skills for your future career. This internship is perfect for students pursuing a degree in a technology-related field who are eager to learn, collaborate, and make a real difference.
Key Responsibilities
General Computer & Technology Support
* Answer software and hardware support calls for office-based and remote users.
* Install, update, and configure software on networked and individual PCs (Windows/Mac), as well as mobile devices.
* Set up, install, and troubleshoot new hardware, including desktops, laptops, printers, and peripherals.
* Deploy and maintain new computers, imaging devices as needed using company standard processes.
* Research, investigate, and order approved computer products under supervision.
* Contact vendors for support and warranty service, as necessary.
* Design and update spreadsheets and simple databases for internal use.
* Provide basic onboarding, training, and user instruction on common company systems.
* Participate in testing and basic analysis of computer systems, programs, and user-reported issues.
* Maintain accurate documentation of procedures, assets, or inventory.
Data Privacy & Security Support (including HIPAA):
* Support compliance with privacy practices, including those related to HIPAA or other relevant data regulations.
* Participate in HIPAA or company-led data security training as required by role.
* Maintain and update documentation related to PHI (Protected Health Information) and other sensitive data requirements.
* Assist with security and compliance audits as requested.
Teamwork & Communication
* Communicate effectively and professionally with team members, end-users, and vendors.
* Demonstrate reliability, adaptability, and a willingness to learn new technologies and processes.
* Exhibit a positive attitude reflective of Interstates' values and commitment to service.
Education and/or Experience:
* Must be currently enrolled in an associate or bachelor's degree program in Computer Science, Information Technology, Management Information Systems, or a closely related field.
* Basic technical experience-such as coursework, academic projects, or part-time employment/internships in IT support-is preferred but not required.
* Strong interest in technology and troubleshooting; eagerness to learn in a hands-on environment.
Preferred Skills:
* Excellent communication and teamwork skills
* Excellent analytical, written and oral communication skills
* Ability to work individually and as part of a team
* Self- motivated
Compensation: The pay range for this position is $19/hr - $21/hr. Our compensation ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.
Application End Date: February 28, 2026
Interstates Describes Its Culture as: Family-Like:
* Caring co-workers treat each other like family
* Be treated like an individual, not just a number
* Flexible schedules allow you to focus on your personal life as well as work-life
* Lunch gatherings and social activities promotes fun and camaraderie
* Support charities and your community through events sponsored and hosted by Interstates
$19-21 hourly 6d ago
IT Intern
Sencore 3.6
Information technology/support technician job in Sioux Falls, SD
The position of Information Technology internship position is to assist the IT team with providing staff of Sencore support with the IT environment. Primary responsibilities will include supporting the IT teams with daily operations like hardware/software setup, basic troubleshooting (printers, PCs, networks), system maintenance (updates, backups), user support, and assisting with projects (network cable pulls, network cable termination, Network switch installs, door access hardware installs, and surveillance video installs.) The knowledge gained during the internship will provide the intern with the skill set needed to seamlessly move into a professional career in the IT industry. Education/Experience:
Currently enrolled in a degree program in Networking, computer science, or similar computer science related field of study.
Solid personal performance traits, such as communications, dependability, extra effort, problem solving/trouble shooting, etc.
Personal and/or Server Computer hardware assembly, disassembly, installation, and troubleshooting a plus.
Networking knowledge
Skills:
Ability to lift/carry equipment weighing up to 50 pounds.
Physical mobility is necessary to procure parts and equipment.
Must have good to excellent vision, hearing and dexterity.
Internship will run from February through May 2026.
Note: Federal law obligates us to provide reasonable accommodation to the known disabilities of employees, unless to do so would pose an undue hardship
$28k-37k yearly est. 3d ago
IT Service Management Administrator
Premier Bankcard, LLC
Information technology/support technician job in Sioux Falls, SD
At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation's strongest financial organizations, we've achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
Job Description:
Location: Sioux Falls, SD
Job Status: Full-Time
Company: PREMIER Bankcard
About the Role
Support and enhance Information Technology Infrastructure Library (ITIL) aligned service management processes with a focus on operational excellence and process maturity. Responsible for managing incident, problem, change, and request workflows in ITSM Solutions, analyzing service performance, and contributing to process improvements. Works closely with IT teams and business stakeholders to ensure consistent service delivery and alignment with organizational goals.
Job Duties and Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned.
Coordinate and validate change enablement requests and risk assessments.
Lead root cause analysis for recurring issues under problem management.
Configure workflows and maintain Configuration Management Database (CMDB) accuracy in ITSM tools.
Act as Incident Manager during critical outages.
Develop and organize User Acceptance Testing (UAT) sessions and consolidate feedback for development teams.
Manage procurement, deployment, and retirement of IT assets.
Analyze event patterns and implement proactive measures.
Oversee mobile device inventory and carrier coordination.
Track project deliverables and ensure stakeholder communication.
Skills and Qualifications
Demonstrates exceptional verbal and written communication skills, ensuring clarity and professionalism in all interactions.
Maintains concentration and works independently with minimal supervision, managing tasks efficiently and reliably.
Ability to collaborate across teams.
Applies analytical thinking and a keen eye for detail to troubleshoot issues and deliver accurate solutions.
Strong understanding of ITIL framework and service management principles.
Bachelor's degree in information technology (IT) or related field preferred and 3-5 years of experience in IT Service Management or IT.
1-2 years of experience with data analysis and reporting tools (e.g., Power BI, Excel, SQL) preferred.
Exposure with Agile or DevOps environments.
Working knowledge of ITIL framework and ITSM platforms.
Required ITIL Foundation or Intermediate certificate.
Competitive Benefits Package
Full medical benefits when working 20+ hours per week
Traditional and High-Deductible health plan options available
FREE dental and vision coverage
Generous Paid Time Off plans
401(k) - dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
PREMIER Wellness Program
Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
Fun Employee Parties
Our Culture
Emphasis on personal success, respect, health, wellness, fun and giving back
Employees are rewarded, valued, and celebrated for hard work
Various Career advancement opportunities and growth
Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
$57k-76k yearly est. 8d ago
Information Technology Intern - Summer 2026
The First National Bank In Sioux Falls 3.0
Information technology/support technician job in Sioux Falls, SD
Job Description
As an IT Intern, you will support the Help Desk Team by assisting with various tasks related to hardware assembly, delivery, and support, as well as aiding in workstation setup and providing assistance during new hire orientations and training sessions.
In addition, our FIRST Values apply to all teammates without exception.
FIRST Values
Family - We support, trust, and respect each other, our customers, and our shareholders.
Independence & Innovation - We embrace change as it is vital to our success.
Relationships - We build relationships that are based on strong character, mutual loyalty, trust, and respect.
Stewardship - We take care of ourselves so we can take care of others.
Teamwork - We help each other grow and succeed.
Who we are:
The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.
The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us - it is the cornerstone of our success.
Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.
Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.
Although banking has evolved over the years, our mission and values have not and will not change.
What will you do:
Accountabilities
Build Computers
Assemble computers according to the build procedure and guidance provided by the Help Desk Team.
Deliver computers as directed, ensuring a smooth transition and assisting with setup as necessary.
Follow company procedures for disposing of outdated equipment.
Store all hardware in safe and secure locations according to company procedures.
Printer Troubleshooting
Provide first-response troubleshooting steps for printer issues under the direction of the Help Desk Team.
Confirm or identify the cause of printer issues and implement basic troubleshooting steps as instructed.
Deliver toner cartridges and other printer supplies as needed.
Relocating Workstations
Assist in moving teammates to new workstations under the guidance of the Help Desk Team.
Set up teammate workstations in a clean and organized manner.
Provide basic troubleshooting to resolve any setup issues that may arise.
Training and New Hire Orientation
Attend new hire orientation presentations and assist new teammates in setting up computers and/or phones.
Assist the Help Desk Team with training sessions, educating teammates on recent changes and ensuring their understanding and adherence to updated procedures.
Professional Development
Actively engage in professional development opportunities to enhance your skills and contribute to your overall growth.
Collaborate with your supervisor to set clear learning objectives for the internship, aligning them with your career goals.
Regularly review and discuss progress to ensure your experience is tailored to your development needs.
Qualifications:
Current enrollment in an associate's or bachelor's degree program in computer science or a related field is preferred.
Skills and Abilities:
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to work independently with supervision. Goal-oriented and self-motivated.
Ability to maintain positive rapport with a wide range of individuals.
Ability to accept direction and adapt to changing priorities to meet the needs of the organization.
What's in it for you?
With a paid internship at The First National Bank in Sioux Falls, you'll gain valuable insights from one of the community's oldest financial institutions. The internship program at First National Bank is designed to offer students hands-on experience across various areas in the banking industry.
Interns work on real projects, serve our customers, and help solve problems. Our goal is to provide interns with experiences that contribute to their professional growth. Enhance your resume, build meaningful connections in the industry, and enjoy a rewarding learning experience with the longest-operating community bank in the area.
$27k-32k yearly est. 17d ago
IT Administrator
Executive Recruiting Consultants
Information technology/support technician job in Sioux Falls, SD
Job Description
IT Administrator
COMPANY PROFILE:
Progressive and innovative our client uses some of the top advanced techniques to complete their customer's projects. They strive to exceed the customer's expectations while maintaining budget, they have worked on hundreds of different projects and have seen a lot of growth from their success. They are now seeking to add an IT Administrator to their team.
WHAT THE COMPANY OFFERS YOU
· $55,000 - $70,000
· Bonus Potential - up to $8,000
· Profit Sharing
· Extensive Benefits Package including paid single health insurance.
· 401k with 3% match.
· New Facility
· PTO, Paid Holidays
· Fast-Paced Work Environment
· Ability to learn and broaden your IT skills, working on different project daily.
THE ROLE YOU WILL PLAY:
· Report to the Director of IT and CEO.
· Collect & publish real-time information.
· Trend & analyze data in real time or historical mode, using easy to configure displays.
· Technical & system administrative needs for the infrastructure.
COMMUNITY
Sioux Falls, SD area
Located in the Heart of America, Sioux Falls is in the center of everything. They are a community with a welcoming atmosphere, convenience, big city entertainment, and small-town attention. Offering a great balance of hometown values and cutting-edge technology.
Conveniently located at the junction of I-90 and I-29, and near most of the major Midwestern cities. Commuting within the city is only about 15-20 minutes anywhere you want to go. Sioux Falls Regional Airport is served by several major airlines and offers connections to over 200 domestic cities.
You will never find yourself bored here, there is literally tons to do, more than 650 restaurants, excellent shopping, and year-round attractions and events.
Affordable cost of living, your dollar stretches farther here in accommodations, food, entertainment, shopping and special events all cost less.
Here the city mixes a cosmopolitan atmosphere with a fun and friendly sense of community. Friendly people, clean air and water, low unemployment and a stable economy all make Sioux Falls a great place to live.
BACKGROUND PROFILE
· 2+ years of IT experience.
· Possess excellent customer service and problem solving skills.
· Bachelor's Degree preferred.
· Project Management experience with Networking preferred
· Knowledge of domain and security software design.
· Remote Monitoring Software experience.
Contact Craig Libis today for more detail (605) 428-6150 or email a confidential copy of your resume to craig@ercjobs.com!
TO SEE MORE OPPORTUNITIES LIKE THIS ONE GO TO www. ercjobs.com!
Executive Recruiting Consultants, Inc. specializes in the recruiting and placement of individuals in Accounting, Engineering, Manufacturing, Finance, Banking, Human Resource, Sales and Marketing, Agriculture, Food, Medical and Sales.
Our ERC recruiters and search consultants have devoted tremendous time and resources to develop deep connections with candidates. We have the industry insight needed to bring qualified candidates in the timeframe you need to fill for your search request.
At ERC, we build long-lasting relationships by partnering with our clients. We invest the time to understand our clients' business, culture, and current business issues. This knowledge, combined with our own professional experience, allows us to consistently provide top-notch talent to our clients.
Recruit all levels of professional candidates:
Whether you are actively seeking new career opportunities or just want to evaluate developments in the marketplace, ERC provides a confidential, effective resource to help you manage your career. Our ongoing relationships with the region's top organizations allow us to provide you with an efficient match of your skills and personality with the appropriate client, saving you time and effort in your search.
If you, as a client, or as a candidate, are searching for a firm that truly understands the business of food manufacturing and engineering, a firm that is honest, and a firm that is passionate about excellent customer service and satisfaction, check out Executive Recruiting Consultants!
$55k-70k yearly 11d ago
IT Data Specialist
Farmers Cooperative Society 4.2
Information technology/support technician job in Sioux Center, IA
Overall Job Function:
Support and maintain data, reports and dashboards in an understandable and accurate manner using Tableau; capture data electronically using Microsoft Power Apps. Ability to turn data into information, information into insight. Ideal candidate will have extensive knowledge of AI and capabilities associated with AI.
Essential Job Functions:
Highly analytical and tech savvy. Ability to identify, understand, and solve problems independently. Self-starter who is willing to look for work to be done.
Build and maintain data warehouses, dashboards, and reports in Tableau.
Build and maintain tools to capture and organize data via Microsoft Power Apps or other tools.
Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Assist the Chief Data Analyst with report and dashboard development.
Knowledge of and experience with reporting packages and databases. Some examples are but not limited to IBM DB/2, Microsoft SQL server, Fortra's SEQUEL, Microsoft Access, and Microsoft Excel.
Ability and willingness to interact with other non-technical users.
Adept at presenting findings in a professional and understandable way.
Identify, analyze, and interpret trends or patterns in data sets; interpret data, analyze results and provide ongoing reports.
Processing confidential data and information according to guidelines.
Knowledge and understanding of the capabilities of AI and how it can help drive business.
Secondary Responsibilities:
Answer phone calls in a courteous and professional manner.
Support end users on basic functions of company software.
Assist the IT department in management, inventory, and ordering of IT assets and supplies.
Consistently positive and can-do attitude.
Strong interpersonal skills
Knowledgeable on company software and software support
Ability to handle stressful situations professionally.
Competencies:
High level of customer service focus
Supports a consistent professional image of the company.
Observes safety policy and procedure as an absolute
Attitude of positivity and reacts calmly under pressure.
Good listening and communication skills.
Work ethic of the highest integrity.
Commitment to dependability and willingness to work to meet goals and deadlines.
Effectively solve problems.
Qualifications:
College degree in Computer Science, Information Management or Statistics, or
Work experience as a data analyst or related field.
Experience with Tableau and Microsoft PowerApps is preferred but will train the right candidate.
Work Requirements:
This position is based in a fast-paced office setting. Equipment utilized will be a computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5. Occasional hours between 7 am and 8 pm. Position will travel between all FCS locations and will occasionally work outside exposed to elements, work from heights, work around loud noise, be exposed to grain dust and agricultural equipment.
While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently and maneuver on and off mobile equipment. The physicality of this job is low.
*FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
$49k-73k yearly est. Auto-Apply 60d+ ago
Desktop Support Technician (4 Openings)
Teksystems 4.4
Information technology/support technician job in Sioux Falls, SD
*Overview* We are seeking Desktop Support Technicians to assist with a large-scale workstation refresh project across multiple healthcare locations. This initiative involves replacing and installing thousands of desktops and laptops to meet updated system requirements. Candidates will play a key role in supporting a major electronic health record (EHR) implementation.
*Responsibilities*
* Perform hardware and software installations for desktop and laptop systems.
* Assist with workstation refreshes and equipment replacement.
* Deploy single sign-on badges as needed.
* Provide excellent customer support and collaborate effectively with team members.
* Troubleshoot technical issues promptly and accurately.
* May involve light lifting of equipment.
*Requirements*
* Experience*:* Desktop support knowledge preferred; hardware/software installation experience helpful.
* Ability to work on-site in hospitals and clinics.
* Must meet medical, drug, and background screening requirements.
* Strong communication and teamwork skills.
* Ability to start ASAP.
*Schedule*
* Standard hours: 8:00 AM - 5:00 PM CST
* On-site presence required 5 days per week in Sioux Falls, SD; part-time availability may be considered.
*Why Join?*
* Opportunity to contribute to a major healthcare technology upgrade.
* Hands-on experience with a large-scale Epic implementation.
* Make a direct impact on improving patient care through technology.
*Job Type & Location*This is a Contract position based out of Sioux Falls, SD.
*Pay and Benefits*The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Sioux Falls,SD.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-25 hourly 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Sioux Falls, SD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$24k-31k yearly est. 12d ago
IT Support Intern
Interstates 3.8
Information technology/support technician job in Sioux Center, IA
Looking for a hands-on, meaningful internship where you can grow your tech skills? As an IT Support Intern at Interstates, you'll play a key role in delivering seamless tech support to our team-helping keep our systems running smoothly so we can provide exceptional service to our external clients. You'll gain real-world experience troubleshooting hardware, software, data, and communications issues, all while building valuable skills for your future career. This internship is perfect for students pursuing a degree in a technology-related field who are eager to learn, collaborate, and make a real difference.
Key Responsibilities
General Computer & Technology Support
* Answer software and hardware support calls for office-based and remote users.
* Install, update, and configure software on networked and individual PCs (Windows/Mac), as well as mobile devices.
* Set up, install, and troubleshoot new hardware, including desktops, laptops, printers, and peripherals.
* Deploy and maintain new computers, imaging devices as needed using company standard processes.
* Research, investigate, and order approved computer products under supervision.
* Contact vendors for support and warranty service, as necessary.
* Design and update spreadsheets and simple databases for internal use.
* Provide basic onboarding, training, and user instruction on common company systems.
* Participate in testing and basic analysis of computer systems, programs, and user-reported issues.
* Maintain accurate documentation of procedures, assets, or inventory.
Data Privacy & Security Support (including HIPAA):
* Support compliance with privacy practices, including those related to HIPAA or other relevant data regulations.
* Participate in HIPAA or company-led data security training as required by role.
* Maintain and update documentation related to PHI (Protected Health Information) and other sensitive data requirements.
* Assist with security and compliance audits as requested.
Teamwork & Communication
* Communicate effectively and professionally with team members, end-users, and vendors.
* Demonstrate reliability, adaptability, and a willingness to learn new technologies and processes.
* Exhibit a positive attitude reflective of Interstates' values and commitment to service.
Education and/or Experience:
* Must be currently enrolled in an associate or bachelor's degree program in Computer Science, Information Technology, Management Information Systems, or a closely related field.
* Basic technical experience-such as coursework, academic projects, or part-time employment/internships in IT support-is preferred but not required.
* Strong interest in technology and troubleshooting; eagerness to learn in a hands-on environment.
Preferred Skills:
* Excellent communication and teamwork skills
* Excellent analytical, written and oral communication skills
* Ability to work individually and as part of a team
* Self- motivated
Compensation: The pay range for this position is $19/hr - $21/hr. Our compensation ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.
Application End Date: February 28, 2026
Interstates Describes Its Culture as: Family-Like:
* Caring co-workers treat each other like family
* Be treated like an individual, not just a number
* Flexible schedules allow you to focus on your personal life as well as work-life
* Lunch gatherings and social activities promotes fun and camaraderie
* Support charities and your community through events sponsored and hosted by Interstates
$19-21 hourly 6d ago
IT Intern
Farmers Cooperative Society 4.2
Information technology/support technician job in Sioux Center, IA
Job Function:
The IT Technician Intern assists in developing new software, maintaining existing systems or providing technical support to employees and customers.
Essential Job Functions:
The IT Technician Intern will provide support for a variety of technology solutions.
Provide exceptional customer service while responding to phone, email, and online requests for technical support.
Clearly identify, document, and find solutions for technical PC issues, product problems, and software infrastructure
Troubleshoot and resolve PC incidents.
Support computer software integration by diagnosing and troubleshooting common problems.
Support current project and daily tasks related to support offerings, software and hardware upgrades, and new user set up.
Track and monitor all support cases to ensure timely resolution and follow-up.
Provide hardware and software technical support through remote communication.
Ability to convey technical information to non-technical users in a clear and understandable manner.
Perform additional duties as required.
Competencies:
Familiarity with PC hardware and Microsoft software
Ability to show initiative to identify and solve interesting technical problems and share the results with the wider organization.
Excellent analysis and debugging skill.
Experience in IT or a technology-related environment, which can include internship, part time, or academic/work-study experience.
Works independently with the ability to multi-task while having excellent attention to detail.
A creative thinker with excellent interpersonal, communication, analytic, and problem-solving skills
Must have an eager drive to learn, adapt, be accountable, and grow into the role.
Qualifications:
Working towards a college degree in Computer Science or Information Management.
Work Requirements:
This position is based in a fast-paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday 8 to 5.
While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low.
*FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
$28k-35k yearly est. Auto-Apply 60d+ ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Sioux Falls, SD?
The average information technology/support technician in Sioux Falls, SD earns between $30,000 and $70,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Sioux Falls, SD
$46,000
Job type you want
Full Time
Part Time
Internship
Temporary
Information Technology/Support Technician related careers