Help Desk Analyst
Information technology/support technician job in South Bend, IN
About the Role:
Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
Computer Field Tech Position- South Bend, IN
Information technology/support technician job in South Bend, IN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
EUC technician/Site IT Support
Information technology/support technician job in South Bend, IN
Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
* Work with vendors to conduct physical asset audit and maintain asset stock rooms
* End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
* Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
* Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
* Smart hands support for Server and Network devices
* Train the Trainer
Roles & Responsibilities
* 100% Work from Office (Client location)
* Asset inventory management (New Device Asset/Import/Physical Stocking)
* PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
* Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
* Accessory Request Fulfillment and Unknown Device Research/Investigation
* PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
* Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
* Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
* New Hire onboarding training and orientation
* AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
IT Manufacturing Technician
Information technology/support technician job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Support Specialist
Information technology/support technician job in Bangor, MI
IT Support Specialist
RATE: $25.00-$30.00 per hour
Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs.
ESSENTIAL FUNCTIONS:
Image new computers for deployment and evaluate old computers for repurposing or recycling.
Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals.
Identify and resolve network/VOIP issues.
Configure and install application software and operating systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms.
Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training.
Provide technical guidance to employees and create user-friendly documentation.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
Support company phone systems and assist with mobile device management.
Collaborate with other Information Technology staff on various projects.
Perform all other duties as assigned.
EDUCATION AND EXPERIENCE:
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
SKILLS, TALENTS AND/OR CHARACTERISTICS
Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
Hands-on experience with Windows/Linux OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
IND123
Auto-ApplyIT Manufacturing Technician
Information technology/support technician job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Manufacturing Technician
Information technology/support technician job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
* Actively participate in securing and containing the manufacturing environment.
* Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
* Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
* Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
* Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
* Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
* Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
* Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
* Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
* Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
* Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
* Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
* Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
* ITIL Foundations certification required
Qualifications & experience:
* At least 2 years of experience in the field or in a related area required.
* Strong communication and relationship skills.
* Demonstrated ability to lead through influence.
* Demonstrated ability to manage and execute competing priorities in a fast-paced environment
* Strong critical thinking / problem solving skills
* Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
* Works independently without supervision.
* Strong team player.
* Works effectively with cross-departmental teams.
* Excellent oral and written communication skills.
* Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
B-Level Technician
Information technology/support technician job in Goshen, IN
THIS IS A 3RD SHIFT POSITION that pays a starting hourly rate of $30.10/hour plus an additional $3/hour for Shift Premium. Hourly Pay is dependent on experience.
With over 70 years of innovative products and services, Valto Engineered Materials is the worlds leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver superior quality products that perform in demanding environments.
Valto is searching for a Maintenance Technician to support our Goshen, Indiana facility. Reporting to the Maintenance Supervisor, this role is responsible for performing routine maintenance, troubleshooting issues, and executing repairs to prevent downtime and enhance productivity. The maintenance technician will utilize their expertise in mechanical and electrical systems to maintain a safe working environment while adhering to industry standards. Additionally, they will implement predictive and preventative maintenance strategies to extend the lifespan of equipment. Ultimately, the Maintenance Technician contributes significantly to the overall success of our operations by ensuring that all systems function optimally.
How youll make an impact:
Conduct regular inspections and maintenance of machinery and equipment to identify potential issues.
Perform repairs and replacements on mechanical and electrical systems as needed.
Execute preventative maintenance tasks according to established schedules and protocols.
Utilize precision measuring tools to assess equipment performance and make necessary adjustments.
Document maintenance activities and maintain accurate records of repairs and inspections.
What you bring to the table:
High school diploma or equivalent.
Proven experience as a maintenance technician or similar role.
Strong knowledge of mechanical and electrical systems.
Preferred Qualifications:
Technical certification in maintenance or a related field.
Experience with vacuum pumps and pump maintenance.
Familiarity with plumbing and basic welding techniques.
Skills:
The required skills are essential for the daily tasks of a Maintenance Technician, as they directly impact the technician's ability to perform effective repairs and maintenance. Proficiency in mechanical repair and electrical wiring allows the technician to troubleshoot and resolve issues efficiently. Skills in predictive maintenance enable the technician to anticipate potential failures and address them proactively, minimizing downtime. Additionally, the ability to climb ladders and perform precision measurements is crucial for accessing and assessing equipment in various locations. Overall, these skills ensure that the technician can maintain a high standard of operational excellence within the facility.
Valto, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
3rd Shift position and includes a $3/hour Shift Premium.
PIa9e36131ed1b-31181-38003644
FM Computer Support Coord
Information technology/support technician job in South Bend, IN
Reports to the Director, Family Medicine Residency Program. Responsible for the recommendation, ordering, implementation, and maintenance of computer and handheld software and hardware for the Family Medicine Residency Program. Operates a personal computer and handheld to update data, maintain schedules and prepare graphs and charts. Verifies and assures accuracy of computer generated reports. Performs desk-top publishing functions, such as creating PowerPoint presentations, updating the website and preparing recruiting materials, including updating the CD-ROM. Assists Family Medicine Center Clinic team members with using software and hardware, creating and maintaining databases and other tasks as assigned. Serves as liaison between Information Systems and both the Residency Program and Family Medicine Center.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Recommends, orders, implements, and maintains computer and handheld software and hardware for the Family Medicine Residency Program by:
* Is responsible for the operation and maintenance of the residency management software program.
* Identifying user needs and developing practical computer and handheld solutions by finding appropriate software or modifying existing software.
* Operating computer and handheld systems to enter and update resident, faculty and research data programs.
* Testing software changes and updates, analyzing software programs, troubleshooting error messages and problems, and verifying output both for personal computers and handhelds.
* Teaching multiple users the operating techniques of personal computers and handhelds and instructing them about using hardware and various software packages.
* Defining, requesting, and printing a variety of demand reports, graphs, and charts as required by staff, residents and faculty.
* Providing computer support to Family Medicine Residency Program and Clinic users, answering inquiries, and assisting in solving employee computer system procedural problems.
* Maintaining appropriate back-up files for both personal computers and handhelds.
* Rebuilding personal computers as necessary when irreparable software problems occur.
* Coordinating receipt and installation of new notebook computers and handheld systems and serving as liaison with Information Systems.
* Providing technical support for quarterly password changes and initiating network access for all incoming residents and fellows.
Performs desk-top publishing functions by:
* Preparing brochures, newsletters, patient education materials, etc. as needed for both Family Medicine Residency and Clinic.
* Submitting updated information for the Family Medicine Center portion of the Hospital and Health system web site to the Webmaster.
* Updating FMRP website.
* Creating PowerPoint presentations from web content to facilitate candidate review sessions.
Performs routine computer and handheld maintenance by:
* Maintaining and assisting with resident procedure documentation and research to include maintaining the database on myevaluation.com and revising the method of input on the handheld as needed.
* Maintaining computerized recruiting and initiating recruiting protocols.
* Maintaining outgoing and incoming monthly evaluation forms.
* Maintaining Electronic Residency Application System (ERAS). This includes loading the program on faculty computers, maintaining the database and serving as the administrator for the system.
* Using a spreadsheet to perform statistical analysis of faculty rank lists each year and preparing reports of the results.
* Maintaining the master schedules and other shared files to keep them as current and accurate as possible.
Assists Family Medicine Center Clinic by:
* Creating and updating various computer generated charts and forms as needed.
* Troubleshooting problems with EMR, printers, computer hardware and software.
* Helping the Family Medicine Clinic team members to understand the databases they use and the reporting functions necessary for the optimal utility of those databases.
* Providing in-services on the computer system in general which includes the network, individual PC's, peripherals, handhelds and any major software additions.
Assists Family Medicine Residency Program by:
* Coordinating and compiling work hours data in compliance with ACGME Residency Review committee requirements.
* Providing technical assistance with conference room audiovisual and computer equipment and interfacing with outside presenters to facilitate aspects of their presentation.
* Providing technical support for call-room computer.
* Providing transportation from the residency clinic to the Memorial Sports Medicine Institute and hosting a tour of that facility for approximately 50 residency candidates each year.
* Maintaining databases of all medical students who have shown an interest in the residency program and sending out the Program Director's ambulatory notes.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Performing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's Degree with courses in Computer Science or equivalent computer related technical training. Two to three years of previous experience in computer operations and/or related support area required.
Knowledge & Skills
* Demonstrates technical knowledge of data access, data security and control methods, data processing operations and computer operation functions.
* Requires technical knowledge of basic networking concepts and demonstrates proficiency in using personal computers and various applications/tools/utilities currently used by Memorial Residency Program & Family Medicine Clinic.
* Demonstrates knowledge of handheld technology and its applications.
* Demonstrates analytical skills to identify user needs and develop practical applications.
* Demonstrates interpersonal and communication skills necessary to interface with and train system users.
* Demonstrates ability to be attentive to detail, work effectively with minimal supervision, and meet deadlines and schedules.
Working Conditions
* Works in an office environment.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
IT Administrator
Information technology/support technician job in South Bend, IN
About
the
Role:
Auto-ApplyIT Administrator
Information technology/support technician job in South Bend, IN
About the Role:
The IT Administrator in our durable goods manufacturing company plays a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. This position is responsible for managing and maintaining all hardware, software, and network resources to support seamless manufacturing operations. The IT Administrator will collaborate closely with cross-functional teams to implement technology solutions that enhance productivity and safeguard sensitive data. They will proactively monitor systems to prevent downtime and swiftly resolve any technical issues that arise. Ultimately, this role ensures that our technology environment aligns with business goals and regulatory requirements, enabling continuous operational excellence.
Minimum Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Administrator or similar role, preferably within a manufacturing environment.
Strong knowledge of network protocols, hardware, and software troubleshooting.
Experience with Windows and Linux server environments.
Familiarity with IT security best practices and compliance requirements.
Preferred Qualifications:
Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA.
Experience with manufacturing-specific software and automation systems.
Knowledge of cloud computing platforms and virtualization technologies.
Strong project management skills and experience leading IT initiatives.
Familiarity with disaster recovery planning and business continuity strategies.
Responsibilities:
Manage and maintain the company's IT infrastructure, including servers, networks, and workstations.
Monitor system performance and troubleshoot hardware, software, and network issues to minimize downtime.
Implement and enforce IT security protocols to protect company data and comply with industry standards.
Coordinate with vendors and service providers for procurement, installation, and maintenance of IT equipment.
Provide technical support and training to employees to ensure effective use of IT resources.
Maintain documentation of IT systems, configurations, and procedures for audit and operational purposes.
Assist in the planning and execution of IT projects that support manufacturing processes and business growth.
Skills:
The IT Administrator will utilize their technical skills daily to configure and maintain network devices, ensuring reliable connectivity across manufacturing sites. Troubleshooting expertise is essential for quickly diagnosing and resolving hardware and software issues to minimize operational disruptions. Security skills are applied to implement firewalls, antivirus solutions, and access controls that protect sensitive manufacturing data. Communication skills are important for collaborating with team members and vendors, as well as providing clear technical support to non-technical staff. Additionally, project management and organizational skills help in planning upgrades and managing IT resources efficiently to support the company's evolving technology needs.
Monday-Friday
Auto-ApplyIT Technician
Information technology/support technician job in Burns Harbor, IN
Job DescriptionJoin a growing automotive group with over 111 years of history. At the Graff Automotive Group, we're committed to innovation, community, and excellence. We're looking for a skilled IT Technician to support our multi-dealership campus , ensuring that our technology systems are secure, efficient, and aligned with the needs of our business and team members The IT Technician will install, maintain, and support computers, networks, and systems across the Graff Auto Campus. This role requires a proactive problem solver who can manage day-to-day support requests while maintaining compliance with IT policies and security protocols.You'll collaborate closely with dealership staff, the Group IT Team Lead, and IT Director to ensure smooth operations across multiple stores and departments.Key Responsibilities
Serve as the on-site technical resource for assigned location(s), following direction from IT leadership.
Ensure compliance with company IT policies and security standards.
Set up, maintain, and troubleshoot workstations, printers, routers, and other peripherals.
Deploy and configure software to meet operational requirements.
Provide user guidance and support for hardware, software, and new equipment.
Monitor and maintain network performance and security.
Schedule and execute system upgrades with minimal disruption to dealership operations.
Diagnose and resolve hardware/software issues efficiently, documenting all work performed.
Maintain accurate records of IT inventory, repairs, and maintenance schedules.
Collaborate with vendors and end users to resolve technical issues and fulfill equipment needs.
Qualifications
Proven experience as an IT Technician or in a similar support role.
Experience in a help desk or multi-location support environment.
Familiarity with Dealership Management Systems (DMS) and automotive OEM software is a plus.
Strong knowledge of Windows 11 and Microsoft Office 365; GSuite familiarity is a plus.
Understanding of internet security, data privacy, and network fundamentals.
Excellent troubleshooting, communication, and documentation skills.
Strong organizational and time management abilities.
Must be able to occasionally travel between locations within the Graff Auto Campus.
Why Graff?
Be part of a team-oriented organization built on integrity and innovation.
Work within a state-of-the-art, multi-brand automotive campus.
Competitive pay and benefits package.
Opportunities for growth and professional development within a trusted family-owned group that's been serving customers since 1914.
IT Technician
Information technology/support technician job in Winamac, IN
Job Details WINAMAC, INJob Posting Date(s) 10/23/2025Description
This position provides staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve problems. The employee in this position also assists in the maintenance and testing of network servers and associated equipment. The position's responsibilities require independent analyses, communication and problem solving.
· End User Support (50%)
Diagnosing and resolving hardware and software problems
On-call when needed
Training staff
Using IT Support Request system to document, prioritize, and track requests.
· Routine Maintenance (30%)
Installing/configuring new computers/servers
Repairing/upgrading hardware and software
Supports administration of servers
Troubleshooting printers/scanners/fax machines/copiers
Manage user accounts, permissions, email, anti-virus, anti-spam.
Maintaining inventory of equipment and supplies
Assesses functional needs to determine specifications for purchases
· Infrastructure Support (20%)
Building and installing cables
Running hospital cabling
Researching, learning, and evaluating new software
Documenting systems
Qualifications
EXPERIENCE AND EDUCATION:
MINIMUM REQUIRED:
Experience:
One year providing end-user support for current desktop and application software OR one year installing, upgrading, troubleshooting and repairing personal computers in a network environment.
Education:
One year college level course work preferred.
KNOWLEDGE OF:
IT infrastructure: Windows, Linux, networking, server security
Desktop operating systems
Various software applications and basic hardware
Principles and theories of network systems and management
Internet technologies and products
SKILLS IN:
Delivering technical customer support
Identifying, troubleshooting and resolving a wide range of technical computer-related problems
Identifying, evaluating and solving end-user workstation problems
Supporting and training end-users in a wide range of software applications as needed
Reading, understanding and applying complex technical information
Mastering new computer technology
Maintaining cooperative working relationships.
IT Lead, BC Dynamics/Administrator
Information technology/support technician job in Elkhart, IN
IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants.
This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments.
Essential Job Responsibilities
* Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes
* Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
* Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow.
* Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system.
* Update/coordinate system configuration changes to enable new processes.
* Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system.
* Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system.
* Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
* Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
* Provide Microsoft Dynamics 365 Business Central orientation and training to end users.
* Perform other duties as assigned.
Required Qualifications
* Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience.
* Extensive experience with the Microsoft Dynamics 365 Business Central ERP system.
* Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
* Experience in discrete manufacturing environment preferred.
* Demonstrated project management skills.
* Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record.
* Demonstrated analytical, written and oral communication skills.
* Ability to work well under pressure.
Preferred Skills and Experience
* Strong attention to detail with a focus on quality at all times.
* Strong verbal and written communication skills.
* Good analytical and decision-making skills
* Strong organization and time management skills with the ability to prioritize work based on business needs.
* Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment
* Ability to work under time constraints with changing priorities under minimal supervision.
* Must be able to follow directions and work in a team environment.
* Knowledge of common techniques for material handling
* Previous manufacturing experience
Company Overview
Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.
Additional Information
This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status.
Location: Grand Rapids, Gaffney, Elkhart
All Job Posting Locations (Location)
Elkhart, Grand Rapids
Remote Type
On-Site
EEO Statement
Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
IT Services Intern
Information technology/support technician job in Goshen, IN
The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed.
Position Qualifications
Minimum Education: High School Diploma.
Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired.
Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment.
Competencies:
Effectively applies technical knowledge to solve a range of problems
Develops solutions to problems that cannot be solved using existing methods or approaches
Is sought out to provide advice or solutions in his/her area of expertise
Keeps informed about current developments in his/her area of expertise
Strong communication skills
IT User Support Intern
Information technology/support technician job in Goshen, IN
Job Description
The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include:
Responsibilities:
Follow documented operating procedures and customer service guidelines for Help Desk support.
Receive, process, and respond to Help Desk tickets received from the ticketing system.
Effectively troubleshoot and solve desktop hardware and software issues.
Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions.
Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned.
Assist Help Desk with asset management.
Eliminate and/or recycle outdated equipment and software.
Qualifications:
Currently pursuing a bachelor's degree in computer/information technology or other relevant focus
Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities
Highly organized, disciplined in time management, and possess a sense of urgency
Ability to identify and solve problems effectively
Interest in IT aspects and ability to pick up technical concepts quickly
Ability to lift up to 20 pounds and move equipment
Hours: Part-Time during the Spring and Full-Time during the Summer
Location: Goshen, IN
Please attach a cover letter in the process of applying for this position.
Production Support Technician
Information technology/support technician job in Plymouth, IN
Job DescriptionSalary:
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Heres 5 ways that CTE makes a difference:
Training/Career Development
Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
Technical Support Engineer
Information technology/support technician job in South Bend, IN
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.75/Hour
IT Support Specialist
Information technology/support technician job in Bangor, MI
IT Support Specialist
RATE: $25.00-$30.00 per hour
Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs.
ESSENTIAL FUNCTIONS:
Image new computers for deployment and evaluate old computers for repurposing or recycling.
Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals.
Identify and resolve network/VOIP issues.
Configure and install application software and operating systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms.
Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training.
Provide technical guidance to employees and create user-friendly documentation.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
Support company phone systems and assist with mobile device management.
Collaborate with other Information Technology staff on various projects.
Perform all other duties as assigned.
EDUCATION AND EXPERIENCE:
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
SKILLS, TALENTS AND/OR CHARACTERISTICS
Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
Hands-on experience with Windows/Linux OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
IND123
Auto-ApplyTechnical Support Engineer
Information technology/support technician job in Elkhart, IN
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.00/Hour