Desktop Support Engineer
Information technology/support technician job in South Bend, IN
Must Have Technical/Functional Skills:
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
Roles & Responsibilities:
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation
• AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Desktop Tech Support / IT Support
Information technology/support technician job in Elkhart, IN
Our large healthcare client is currently going through a Windows upgrade. This role will run through at least February of 2026.
Skill sets:
Familiarity with Windows 10 and 11.
Comfortable working with end users to assist with any basic questions on computer usage. (How to open programs/install a printer/basics of MS Office)
Comfortable swapping computer hardware/peripherals.
Basics of installing software/drivers within Windows.
Job Description:
Our client is upgrading our workstation fleet from Windows 10 to Windows 11.
Our client currently has ~5K desktops and laptops that need to be upgraded.
Some older hardware is being physically replaced, while newer hardware is being reimaged to Windows 11.
The client will provide training on internal processes such as imaging/software installation.
This role entails PXE installing Windows 11 onto workstations via BigFix OS Deployment - our PXE boot software. Then, installing drivers/software/configuring the replacement to match the old device. Then, physically swapping the replacement.
This is across our Health System, but the current focus would be in South Bend and Elkhart. However, we have several off-site clinics/locations, so some driving will be required.
Desktop Support Technician
Information technology/support technician job in Warsaw, IN
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritising tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
Technical Support:
Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software.
Troubleshoot and resolve issues related to Windows, mac OS, Office 365, networking, VPN, and other business-critical applications.
Assist with system setups, hardware deployment, and software installations.
Perform password resets, account unlocks, and basic user account administration.
Maintain documentation of technical procedures and known issues.
Dispatch & Coordination:
Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability.
Act as the central coordinator for all Desktop Support operations-ensuring efficient resource allocation.
Follow up on open tickets to ensure resolution and customer satisfaction.
Escalate complex or high-priority issues to senior engineers or other IT teams as needed.
Track SLA compliance and keep stakeholders informed of ticket status and updates.
Create shift handover reports and maintain accurate logs of ongoing issues.
Requirements:
Education & Experience:
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
1-2 years of hands-on experience in a desktop support or helpdesk environment.
Experience with dispatching or coordinating IT support is a strong plus.
Technical Skills:
Proficiency in supporting Windows and Mac OS environments.
Familiarity with Microsoft Active Directory, Exchange, and Office 365.
Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy, Zendesk).
Understanding of networking basics (TCP/IP, DNS, DHCP, VPN).
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation (for process-oriented environments)
Work Conditions:
May include shift work, on-call rotation, or weekend support depending on business needs.
Combination of desk-based and floor support (if on-site).
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to ********************************
Desktop Technician
Information technology/support technician job in Valparaiso, IN
Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup.
Local candidates are preferred to minimize travel, but multiple locations are available.
Responsibilities
Unbox, tag, and image new devices using standard tools.
Perform in-place Windows 11 upgrades and verify successful installations.
Install and validate required software using SCCM or other approved tools.
Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access.
Document devices, activities, and completion status using provided templates.
Follow daily direction from facility leaders and coordinate with the Vaco support team.
Qualifications
2 or more years of experience in desktop support, IT field services, or hardware deployment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience using SCCM or similar deployment and imaging tools.
Ability to troubleshoot hardware, software, and connectivity issues.
Excellent communication and documentation skills.
Ability to work on-site during normal business hours.
Details
Employment Type: Contract(W2)
Duration: Approximately 3-6 months with potential extensions
Schedule: Monday through Friday, standard business hours
Compensation: 28-33/hr depending on amount of experience
Locations: Onsite (Valparaiso)
Desired Skills and Experience
Windows 11 upgrade project
Computer Field Technician
Information technology/support technician job in South Bend, IN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Support Specialist
Information technology/support technician job in South Bend, IN
As a Technical Support Specialist I, you will play a vital role in delivering exceptional technical support to our clients. Acting as both the first point of contact and a problem solver, you will assess and address client inquiries efficiently, providing technical assistance, troubleshooting issues, and escalating complex cases when necessary. Your responsibilities will include remote troubleshooting, incident management, proactive maintenance, and ensuring effective communication between clients and our company.
Essential Duties & Responsibilities:
Client Support & Coordination:
Serve as the first point of contact for clients seeking technical support via phone, email, and web platform
Assess client needs quickly and efficiently, providing immediate resolutions when possible or routing to the appropriate technician
Create, track, and manage service tickets using a service desk ticketing system
Maintain service level agreements (SLAs) by tracking engagement and ensuring timely responses
Follow up with clients to confirm issue resolution and track service delivery success
Technical Support & Troubleshooting:
Deliver technical support across multiple clients, understanding diverse IT environments
Utilize remote desktop tools and troubleshooting techniques to diagnose and resolve issues efficiently
Perform quick service tasks (e.g., password resets, filtering rule changes) with appropriate training
Install, configure, and upgrade software and hardware components
Provide proactive maintenance, monitoring systems to prevent potential issues
Maintain and support client technology assets, including servers, clients, printers, wireless hardware, and network infrastructure
Incident & Service Management:
Log, categorize, prioritize, and diagnose incidents while providing workarounds when necessary
Escalate complex technical issues to higher-tier support teams
Track progress between service teams to ensure quality and timely follow-ups
Process service and change requests for new users, terminated users, and organizational changes
Training & Communication:
Maintain accurate documentation of incidents, problems, and resolutions
Assist in developing technical standards and workflows
Train end-users and prepare training materials on hardware and software usage
Provide guidance to clients on new systems, software, and IT best practices
Preferred Skills:
Experience in a help desk, service desk, or technical support role; MSP experience preferred
Strong knowledge of systems, software, and hardware troubleshooting
Familiarity with Active Directory and ticketing systems
IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus
Strong customer service and troubleshooting skills
Ability to communicate effectively, both verbal and written, with diverse individuals at all levels
Resourceful, self-starter, and productive in a fast-paced, entrepreneurial environment
Inquisitive mindset with a passion for learning and applying new technologies
Additional Requirements:
Must possess a valid driver's license and have reliable transportation, as travel to client sites may be required
Must be able to lift up to 50 lbs. as needed for hardware installations
What's in it for You?
Opportunity to work with a rapidly expanding tech company in the booming fields of IT and Analytics / AI, alongside some of the brightest in the industry
Opportunity to work with cutting-edge technology in an engaging, fun environment
Opportunity to be a part of a local company committed to making a difference in our community
Free snacks and an unlimited supply of coffee
Social events such as happy hours, game nights, holiday parties, ice cream sundae bars, fancy coffee carts, company softball team, company bowling team, etc.
Competitive salary and benefits package including health, vision, dental, and life insurance
IT Manufacturing Technician
Information technology/support technician job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
IT Manufacturing Technician
Information technology/support technician job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
Technical Support Specialist I
Information technology/support technician job in Granger, IN
Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Installs new and replacement PC / Server-related hardware and software by:
* Installing new and replacement PCs for end-user departments, as directed by the Manager.
* Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users.
* Maintaining required documentation according to established departmental policies and procedures.
* Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in.
*
Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by:
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems.
* Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person).
* Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation.
* Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer.
* Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies).
Programs, Installs and Troubleshoot Printers by:
* Unboxing, assembling and installing new printers
* Configuring printers to work on the network and work with analyst on application setup
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology.
* Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies.
* Completing other job-related duties and special projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred.
Knowledge & Skills
* Requires technical knowledge of computer operations.
* Requires the technical skills and knowledge to effectively install PC / Server-related hardware and software.
* Requires the organization and time management skills necessary to prioritize requests and manage customer service expectations.
* Possesses the ability to work independently and pro-actively, as well as in a team-oriented environment.
* Demonstrates the strong analytical and problem-solving skills needed to gather, analyze and interpret data. Also requires detail orientation and the ability to identify and resolve computer needs/problems in a timely and efficient manner.
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of staff and co-workers in a professional, clear, courteous and responsive manner.
Working Conditions
* Works in an office environment.
* May experience some mental/visual fatigue due to continued use of computer equipment.
* Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines.
* Requires the ability to work a flexible schedule, including being on-call, in order to meet the needs of the Department.
Physical Demands
* Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 50 pounds, use common computer hand tools, etc.) to perform the essential functions of the position.
Technical Support Specialist - Help Desk Operative
Information technology/support technician job in Notre Dame, IN
Job Description
Ready to join a mission-driven team where your tech skills truly make an impact? At the Congregation of Holy Cross, US Province, we're not just about technology-we're about purpose. If you're looking for a role where you're valued, appreciated, and part of something bigger, this is your sign to apply!
We want you to step into a role where your technical skills truly make a difference as our full-time Technical Support Specialist - Help Desk Operative, based at the beautiful Moreau Seminary in Notre Dame, IN. Enjoy a competitive hourly wage of $20-$25, based on your experience and education, while working a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM. This is your opportunity to become part of a supportive team, grow your expertise, and help others every day in an environment that values your contributions.
Your Day-to-Day:
While working as our Technical Support Specialist - Help Desk Operative, you can expect to:
Respond to help desk requests and provide hands-on IT support
Set up and configure new computers, hardware, and software.
Troubleshoot technical issues to keep systems running smoothly.
Manage user access, permissions, and security protocols.
Maintain organized IT inventory and assist with technology upgrades.
Ideal Candidate:
1+ years of customer service experience
1+ years of IT-related experience
High school diploma or GED (Minimum education required)
Associate degree in an IT-related field preferred
IT certifications (such as CompTIA A+) are a plus
Are you the Technical Support Specialist - Help Desk Operative we've been looking for? If so, APPLY TODAY-you won't regret it!
ABOUT OUR TEAM:
The Congregation of Holy Cross is a distinguished community of Catholic and apostolic priests and brothers dedicated to education, parish support, and mission service. Our work uplifts the underprivileged and creates lasting impact. When you join us, you'll find exceptional benefits, professional growth opportunities, and a culture that values work-life balance. Be part of a mission that matters-your skills can help us make a difference!
THE BENEFITS WE OFFER:
Medical plans (PPO & HDHP)
Dental
Vision
Employer HSA contribution
403(b) and pension
Employer-covered short-term and long-term disability
Free life insurance
Free counseling through EAP service
Paid time off (PTO) and paid holidays
Employee events throughout the year
APPLY TODAY TO BECOME OUR TECHNICAL SUPPORT SPECIALIST - HELP DESK OPERATIVE!
Don't wait-apply now with our quick, initial application and start making an impact today!
Job Posted by ApplicantPro
IT Administrator
Information technology/support technician job in South Bend, IN
Job Description
About the Role:
The IT Administrator in our durable goods manufacturing company plays a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. This position is responsible for managing and maintaining all hardware, software, and network resources to support seamless manufacturing operations. The IT Administrator will collaborate closely with cross-functional teams to implement technology solutions that enhance productivity and safeguard sensitive data. They will proactively monitor systems to prevent downtime and swiftly resolve any technical issues that arise. Ultimately, this role ensures that our technology environment aligns with business goals and regulatory requirements, enabling continuous operational excellence.
Minimum Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Administrator or similar role, preferably within a manufacturing environment.
Strong knowledge of network protocols, hardware, and software troubleshooting.
Experience with Windows and Linux server environments.
Familiarity with IT security best practices and compliance requirements.
Preferred Qualifications:
Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA.
Experience with manufacturing-specific software and automation systems.
Knowledge of cloud computing platforms and virtualization technologies.
Strong project management skills and experience leading IT initiatives.
Familiarity with disaster recovery planning and business continuity strategies.
Responsibilities:
Manage and maintain the company's IT infrastructure, including servers, networks, and workstations.
Monitor system performance and troubleshoot hardware, software, and network issues to minimize downtime.
Implement and enforce IT security protocols to protect company data and comply with industry standards.
Coordinate with vendors and service providers for procurement, installation, and maintenance of IT equipment.
Provide technical support and training to employees to ensure effective use of IT resources.
Maintain documentation of IT systems, configurations, and procedures for audit and operational purposes.
Assist in the planning and execution of IT projects that support manufacturing processes and business growth.
Skills:
The IT Administrator will utilize their technical skills daily to configure and maintain network devices, ensuring reliable connectivity across manufacturing sites. Troubleshooting expertise is essential for quickly diagnosing and resolving hardware and software issues to minimize operational disruptions. Security skills are applied to implement firewalls, antivirus solutions, and access controls that protect sensitive manufacturing data. Communication skills are important for collaborating with team members and vendors, as well as providing clear technical support to non-technical staff. Additionally, project management and organizational skills help in planning upgrades and managing IT resources efficiently to support the company's evolving technology needs.
Monday-Friday
IT Technician
Information technology/support technician job in Burns Harbor, IN
Job DescriptionJoin a growing automotive group with over 111 years of history. At the Graff Automotive Group, we're committed to innovation, community, and excellence. We're looking for a skilled IT Technician to support our multi-dealership campus , ensuring that our technology systems are secure, efficient, and aligned with the needs of our business and team members The IT Technician will install, maintain, and support computers, networks, and systems across the Graff Auto Campus. This role requires a proactive problem solver who can manage day-to-day support requests while maintaining compliance with IT policies and security protocols.You'll collaborate closely with dealership staff, the Group IT Team Lead, and IT Director to ensure smooth operations across multiple stores and departments.Key Responsibilities
Serve as the on-site technical resource for assigned location(s), following direction from IT leadership.
Ensure compliance with company IT policies and security standards.
Set up, maintain, and troubleshoot workstations, printers, routers, and other peripherals.
Deploy and configure software to meet operational requirements.
Provide user guidance and support for hardware, software, and new equipment.
Monitor and maintain network performance and security.
Schedule and execute system upgrades with minimal disruption to dealership operations.
Diagnose and resolve hardware/software issues efficiently, documenting all work performed.
Maintain accurate records of IT inventory, repairs, and maintenance schedules.
Collaborate with vendors and end users to resolve technical issues and fulfill equipment needs.
Qualifications
Proven experience as an IT Technician or in a similar support role.
Experience in a help desk or multi-location support environment.
Familiarity with Dealership Management Systems (DMS) and automotive OEM software is a plus.
Strong knowledge of Windows 11 and Microsoft Office 365; GSuite familiarity is a plus.
Understanding of internet security, data privacy, and network fundamentals.
Excellent troubleshooting, communication, and documentation skills.
Strong organizational and time management abilities.
Must be able to occasionally travel between locations within the Graff Auto Campus.
Why Graff?
Be part of a team-oriented organization built on integrity and innovation.
Work within a state-of-the-art, multi-brand automotive campus.
Competitive pay and benefits package.
Opportunities for growth and professional development within a trusted family-owned group that's been serving customers since 1914.
IT Lead, BC Dynamics/Administrator
Information technology/support technician job in Elkhart, IN
IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants.
This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments.
Essential Job Responsibilities
* Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes
* Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
* Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow.
* Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system.
* Update/coordinate system configuration changes to enable new processes.
* Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system.
* Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system.
* Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
* Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
* Provide Microsoft Dynamics 365 Business Central orientation and training to end users.
* Perform other duties as assigned.
Required Qualifications
* Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience.
* Extensive experience with the Microsoft Dynamics 365 Business Central ERP system.
* Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
* Experience in discrete manufacturing environment preferred.
* Demonstrated project management skills.
* Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record.
* Demonstrated analytical, written and oral communication skills.
* Ability to work well under pressure.
Preferred Skills and Experience
* Strong attention to detail with a focus on quality at all times.
* Strong verbal and written communication skills.
* Good analytical and decision-making skills
* Strong organization and time management skills with the ability to prioritize work based on business needs.
* Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment
* Ability to work under time constraints with changing priorities under minimal supervision.
* Must be able to follow directions and work in a team environment.
* Knowledge of common techniques for material handling
* Previous manufacturing experience
Company Overview
Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.
Additional Information
This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status.
Location: Grand Rapids, Gaffney, Elkhart
All Job Posting Locations (Location)
Elkhart, Grand Rapids
Remote Type
On-Site
EEO Statement
Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
IT Intern - Summer 2026
Information technology/support technician job in Elkhart, IN
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for an IT Intern for Summer 2026 at our manufacturing facility located in Elkhart, IN or our offices in Lisle, IL.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at ********************
JOB DESCRIPTION
The IT Intern is responsible for assisting the Dexter IT Team with IT projects, support the HelpDesk, support maintenance of systems and equipment, support software and hardware rollout efforts of the Company, and collect and analyze and report as required. More specifically, this position will be responsible for activities including but not limited to the following:
* Assists with oversight of daily performance of computer systems
* Monitors assigned systems and infrastructure
* Provides technical assistance to computer system users and is capable of providing 2nd and 3rd level support in later assignments and in Junior/Senior years of school
* Investigates, troubleshoots, and resolves problems
* Sets up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software
* Helps support IT personnel at remote facilities
* Maintains equipment inventory, recycling unused equipment and tracking equipment movement between facilities
* Performs repairs and upgrades to hardware and software
* Helps ensure that ERP software meets business requirements
* Installs, configures, tests and maintains operating systems, application software and system management tools
* Performs security reviews, audits, and maintenance procedures as assigned
* Participates in the global information security team to develop and enforce organizational security standards for infrastructure, systems, and applications
* Monitors and tests application performance and assists developers to implement improvements
* Participates in maintenance of security, backup, and redundancy efforts
* Participates in the design of information and operational support systems
* Liaises with vendors and other IT personnel for problem resolution
* Performs other duties as assigned
Minimum Qualifications
QUALIFICATIONS
To be successful in this role, you must possess the following:
* Excellent sense of ethics and accountability
* Enthusiasm and a passion for people and recruitment
* Ability to maintain professionalism and possess strict confidentiality of company and applicant information.
* Strong organizational, time management and problem-solving skills
* Ability to adapt to frequent priorities and changes within the team and the business.
* Strong IT skills and fundamentals
* Problem-solving skills
* Knowledge of latest trends and technologies in the IT space, including security
EDUCATION
You must be actively enrolled an accredited university working towards a bachelors or masters degree in Computer Science, Computer Engineering, Information Technology, or related computing degree.
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Equal Opportunity Employer
Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
Work Authorization
Dexter will only employ those who are legally authorized to work in the United States or Canada. We do not provide sponsorship. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
IT Services Intern
Information technology/support technician job in Goshen, IN
The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed.
Position Qualifications
Minimum Education: High School Diploma.
Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired.
Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment.
Competencies:
Effectively applies technical knowledge to solve a range of problems
Develops solutions to problems that cannot be solved using existing methods or approaches
Is sought out to provide advice or solutions in his/her area of expertise
Keeps informed about current developments in his/her area of expertise
Strong communication skills
IT User Support Intern
Information technology/support technician job in Goshen, IN
Job Description
The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include:
Responsibilities:
Follow documented operating procedures and customer service guidelines for Help Desk support.
Receive, process, and respond to Help Desk tickets received from the ticketing system.
Effectively troubleshoot and solve desktop hardware and software issues.
Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions.
Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned.
Assist Help Desk with asset management.
Eliminate and/or recycle outdated equipment and software.
Qualifications:
Currently pursuing a bachelor's degree in computer/information technology or other relevant focus
Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities
Highly organized, disciplined in time management, and possess a sense of urgency
Ability to identify and solve problems effectively
Interest in IT aspects and ability to pick up technical concepts quickly
Ability to lift up to 20 pounds and move equipment
Hours: Part-Time during the Spring and Full-Time during the Summer
Location: Goshen, IN
Please attach a cover letter in the process of applying for this position.
Production Support Technician
Information technology/support technician job in Plymouth, IN
Job DescriptionSalary:
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Heres 5 ways that CTE makes a difference:
Training/Career Development
Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
EUC technician/Site IT Support
Information technology/support technician job in South Bend, IN
Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
* Work with vendors to conduct physical asset audit and maintain asset stock rooms
* End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
* Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
* Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
* Smart hands support for Server and Network devices
* Train the Trainer
Roles & Responsibilities
* 100% Work from Office (Client location)
* Asset inventory management (New Device Asset/Import/Physical Stocking)
* PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
* Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
* Accessory Request Fulfillment and Unknown Device Research/Investigation
* PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
* Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
* Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
* New Hire onboarding training and orientation
* AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
IT Administrator
Information technology/support technician job in South Bend, IN
About the Role:
The IT Administrator in our durable goods manufacturing company plays a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. This position is responsible for managing and maintaining all hardware, software, and network resources to support seamless manufacturing operations. The IT Administrator will collaborate closely with cross-functional teams to implement technology solutions that enhance productivity and safeguard sensitive data. They will proactively monitor systems to prevent downtime and swiftly resolve any technical issues that arise. Ultimately, this role ensures that our technology environment aligns with business goals and regulatory requirements, enabling continuous operational excellence.
Minimum Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Administrator or similar role, preferably within a manufacturing environment.
Strong knowledge of network protocols, hardware, and software troubleshooting.
Experience with Windows and Linux server environments.
Familiarity with IT security best practices and compliance requirements.
Preferred Qualifications:
Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA.
Experience with manufacturing-specific software and automation systems.
Knowledge of cloud computing platforms and virtualization technologies.
Strong project management skills and experience leading IT initiatives.
Familiarity with disaster recovery planning and business continuity strategies.
Responsibilities:
Manage and maintain the company's IT infrastructure, including servers, networks, and workstations.
Monitor system performance and troubleshoot hardware, software, and network issues to minimize downtime.
Implement and enforce IT security protocols to protect company data and comply with industry standards.
Coordinate with vendors and service providers for procurement, installation, and maintenance of IT equipment.
Provide technical support and training to employees to ensure effective use of IT resources.
Maintain documentation of IT systems, configurations, and procedures for audit and operational purposes.
Assist in the planning and execution of IT projects that support manufacturing processes and business growth.
Skills:
The IT Administrator will utilize their technical skills daily to configure and maintain network devices, ensuring reliable connectivity across manufacturing sites. Troubleshooting expertise is essential for quickly diagnosing and resolving hardware and software issues to minimize operational disruptions. Security skills are applied to implement firewalls, antivirus solutions, and access controls that protect sensitive manufacturing data. Communication skills are important for collaborating with team members and vendors, as well as providing clear technical support to non-technical staff. Additionally, project management and organizational skills help in planning upgrades and managing IT resources efficiently to support the company's evolving technology needs.
Monday-Friday
Auto-ApplyProduction Support Technician
Information technology/support technician job in Plymouth, IN
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a job-we provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Here's 5 ways that CTE makes a difference:
Training/Career Development
Bamboo's Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you don't want to use your PTO? No worries! Use “Time Off without Pay” option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether it's Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called “CTE Reads”, or FriYAY Fridays…CTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonuses…but that's just the beginning! What if we told you there's more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offered first of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements