Information technology/support technician jobs in South Dakota - 366 jobs

Qualifications: Four-year electronics, mechanical, or manufacturing engineering degree, related major or established relative work experience preferred Experience with customer relationships a plus Strong troubleshooting and debugging skills to resolve complex technical challenges. Ability to interpret customer technical drawings Excellent customer service skills to build strong relationships and ensure customer satisfaction. Experience in Lean concepts Familiar with standard desktop applications and a basic understanding of ERP systems Good technical writing and verbal communication skills. Fluent in English, both written and verbal. Physical Requirements: Lift and carry up to 45 pounds. Distinguish and identify colors Ability to work with odors Ability to work with minimum supervision. Ability to interact with a variety of personnel in a positive and professional manner. Wear all proper protective equipment as required in work area in accordance with Safety Policy and OSHA standards. Essential Duties and Responsibilities Guide customers through the process of implementing and deploying new products Review customer change orders to implement in a timely and controlled manner Investigate and resolve customer requests and issues in support of the daily manufacturing efforts by attending customer calls or visits. Participate in design for manufacturability review (DFM) of new and existing products in support of continuous process improvements and customer service. Support document control and assembly writer teams with BOM review and guidance based on customer need. Work closely with production and process engineering teams to implement customer change requests, manage proto builds, and assist with other customer requests Assist with component review and analysis Assist with training technical staff and production personnel on customer requirements and changes Additional Duties and Responsibilities Participate in 5S, Kaizen, safety and health program, special projects, serve on various committees and work with other teams as necessary to complete assignments. Perform all other duties as assigned. Contacts: Frequent external and internal contact with vendors, customers and associates. Working Conditions: General office and production environment. Travel: Minimal travel required. Less than 10% Accountability: The Customer Project Engineer is accountable for possessing and applying the necessary technical and system knowledge to manage customer expectations and stay informed on new developments. The Customer Project Engineer must maintain a professional attitude. Manages time effectively to focus efforts on top priorities of the job and is accountable for practicing and promoting safe working habits in compliance with company policies/procedures. Supervision: No direct supervisory responsibilities. Support and provide high quality service to internal and external customers.

Job DescriptionAbout the Role We're looking for a hands-on problem solver to join our IT team! As an IT Support Technician, you'll be the go-to person for keeping our technology running smoothly. From desktops and laptops to printers and mobile devices, you'll help install, troubleshoot, and maintain the tools that keep our business connected. You'll also assist with network issues, provide user training, and back up our Help Desk when needed. What You'll Do Set up, repair, and maintain computers, printers, phones, and other tech equipment. Respond quickly to support requests and log details in our ticketing system. Help install and update hardware and software across the company. Assist with network components like servers, switches, firewalls, and backups. Keep accurate records of equipment, configurations, and procedures. Support new hires with account setup and workstation preparation. Handle offboarding tasks like account deactivation and hardware collection. Communicate clearly and professionally with team members and vendors. Stay up to date on new technology and bring fresh ideas to the table. What We're Looking For Education: High school diploma or GED required. College coursework or equivalent experience in IT preferred. Experience: Familiarity with Microsoft applications and PC hardware/software. Bonus Skills: Bachelor's degree in IT or related field Knowledge of LAN/WAN networks and TCP/IP A+ or Cisco certifications Bilingual (English/Spanish) Why You'll Love It Here Work in a professional office environment with modern technology. Opportunities for training and occasional travel. Be part of a collaborative team that values innovation and problem-solving. Physical Requirements: Mostly desk work with some lifting (up to 50 lbs occasionally). Confidentiality: Protecting company information is a must. Monday - Friday with on-call rotation 8:00 AM to 5:00 PM

Requirements What You'll Need: High school diploma or GED A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.

Requirements Required Education and Experience A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience. Knowledge of business computer hardware Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android Application support experience Working knowledge of IT diagnostic utilities Ability to set goals and meet objectives Adherence to quality problem resolution, done right the first time Good written and oral communication skills Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills Strong documentation skills of processes and procedures Additional Eligibility Qualifications Ability to conduct research into a wide range of IT issues Ability to absorb and retain information and new technology quickly Ability to present ideas in user-friendly language Highly self-motivated and directed Keen attention to detail Ability to listen and adhere to directions Analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Customer service orientation Experience working in a team-oriented, collaborative environment Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software . Assist with large project to reset all IT devised IP Address. Printer support for Laserjet and Label (Zebra, Datamax, Other) printers, Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately . Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. $22-$28/HR Powered by JazzHR Wsfd86y0Cn

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of 3 years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

JOB TITLE: Desktop Technician III CAYUSE COMPANY: Cayuse Native Hawaiian Veterans LOCATION Flandreau, SD SALARY: $27.88 - $29.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL Yes-less than 5% RELOCATION No The Work The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this role, you will perform administration for Windows and ChromeOS-based systems within your area of responsibility, and support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to the client's needs. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Responsibilities Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education. Providing technical and user support, with a strong focus on the customer experience. Reset passwords and manage user and device objects within Active Directory Apply patches, upgrades, and enhancements as they are approved by the customer. Perform software installations and troubleshooting for software issues, working with software vendors when needed. Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed. Imaging and configuring computers to the customer's specifications and standards and deploying equipment to users. Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management. Configure and connect devices to secure, manage networks, and the access protocols required for user connection and use. Configure and manage VoIP handsets and work with an appropriate team or vendor when there are system issues. Perform monitoring of all upgrades and enhancements Perform detail-oriented log reviews and troubleshooting. Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. Mentor and support junior Desktop Technicians. Non-Essential Duties Other duties as assigned. Qualifications Here's What You Need A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches. An Associate degree or higher is preferred, but education requirement can be offset by experience. Bonus points for industry certifications such as CompTIA A+, Network+, and Security+. Working knowledge of managing users and device objects within Active Directory. Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites. The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable). Ability to work with minimal guidance. Strong time management skills, and an ability to adhere to and meet designated SLA deadlines. Suitability to obtain Public Trust status through a detailed government background investigation. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. Excellent verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Strong customer service and de-escalation skills. Ability to handle sensitive and confidential information appropriately. Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized. Ability to research and learn new software as the situation dictates. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Project Manager Working Conditions Professional office environment, with the ability to work onsite. Traditional work schedule, Mon-Friday, core hours. Must be able to lift up to 75lbs. Must be able to stand, sit, walk, bend, lift, climb, and crawl. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $27.88 - USD $29.00 /Hr.

JOB TITLE: Desktop Technician III CAYUSE COMPANY: Cayuse Native Hawaiian Veterans LOCATION Flandreau, SD SALARY: $27.88 - $29.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL Yes-less than 5% RELOCATION No The Work The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this role, you will perform administration for Windows and ChromeOS-based systems within your area of responsibility, and support specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to the client's needs. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Responsibilities Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education. Providing technical and user support, with a strong focus on the customer experience. Reset passwords and manage user and device objects within Active Directory Apply patches, upgrades, and enhancements as they are approved by the customer. Perform software installations and troubleshooting for software issues, working with software vendors when needed. Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed. Imaging and configuring computers to the customer's specifications and standards and deploying equipment to users. Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management. Configure and connect devices to secure, manage networks, and the access protocols required for user connection and use. Configure and manage VoIP handsets and work with an appropriate team or vendor when there are system issues. Perform monitoring of all upgrades and enhancements Perform detail-oriented log reviews and troubleshooting. Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope. Mentor and support junior Desktop Technicians. Non-Essential Duties Other duties as assigned. Qualifications Here's What You Need A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches. An Associate degree or higher is preferred, but education requirement can be offset by experience. Bonus points for industry certifications such as CompTIA A+, Network+, and Security+. Working knowledge of managing users and device objects within Active Directory. Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites. The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable). Ability to work with minimal guidance. Strong time management skills, and an ability to adhere to and meet designated SLA deadlines. Suitability to obtain Public Trust status through a detailed government background investigation. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. Excellent verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Strong customer service and de-escalation skills. Ability to handle sensitive and confidential information appropriately. Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized. Ability to research and learn new software as the situation dictates. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Project Manager Working Conditions Professional office environment, with the ability to work onsite. Traditional work schedule, Mon-Friday, core hours. Must be able to lift up to 75lbs. Must be able to stand, sit, walk, bend, lift, climb, and crawl. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $27.88 - USD $29.00 /Hr.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Internal IT Technician is responsible for providing technical support, maintaining internal IT systems, and assisting with infrastructure and security initiatives. This role requires hands-on experience with hardware, software, and network troubleshooting, as well as a working knowledge of compliance frameworks such as SOC 2. Responsibilities and Duties: Provide technical support to internal users across hardware, software, and network issues. Install, configure, and maintain desktops, laptops, printers, and mobile devices. Support Microsoft 365 administration, including user setup, license management, and troubleshooting. Assist with network and server maintenance, including patching, monitoring, and backups. Maintain IT asset inventory and ensure accurate documentation of systems and configurations. Participate in internal audits and support SOC 2 compliance efforts by following and documenting IT policies and procedures. Identify and escalate security risks or non-compliant practices. Collaborate with the IT Manager on projects such as system upgrades, migrations, and new technology rollouts. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2+ years of experience in an IT support or technician role. Familiarity with SOC 2 compliance requirements and IT security best practices. Proficiency with Windows OS, Microsoft 365, and basic networking concepts. Strong troubleshooting, communication, and documentation skills. Preferred Skills: Experience with endpoint management tools. Exposure to cloud platforms (Azure, AWS). Understanding of Information Technology Infrastructure. Compensation and Benefits: This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too). EEO Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES In POET Information Technology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions. An IT Help Desk team member at POET provides first level technical support and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills. This is an on-site role located in Sioux Falls, SD. Responsibilities include: Adhere to all security practices and procedures to safeguard company resources. Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems. Successfully troubleshoot issues both independently and in collaboration with all available resources. Work with technical support team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems. Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction. Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems. Travel to remote sites as necessary to support operations. Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director. Communicate frequently with end users as well as other support teams. Foster a culture of safe behavior and environmental compliance at all times. Maintain a team environment at all times and champion POET in the community. Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses! QUALIFICATIONS & SKILLS Associates degree in a technical field or equivalent experience. 1 - 3 years of experience supporting the following competencies: Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks. Specific knowledge and experience with Windows Operating system based PCs and laptops; Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware. Troubleshoot PC, Printer and non-application support software problems until resolution is achieved. Ability to troubleshoot hardware and software problems Install and upgrade hardware and desktop software. Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs. A SUCCESSFUL CANDIDATE WILL HAVE High level of personal integrity Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization Demonstrated problem-solving and critical thinking skills Ability to embrace and promote change Ability to work in a team environment WORK ENVIRONMENT This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.

Job DescriptionDescription: Riverside Technologies, Inc. is currently seeking a full-time IT Help Desk Specialist to join our team. Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing technical assistance and support for incoming questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Walking customers through problem-solving processes to find root cause of system issues Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Installing computer peripherals for users Responding to questions from customers seeking help either via email, in person, or over the phone Following up with customers to ensure issue has been resolved Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need: High school diploma or GED A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.

Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment

Job Description Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment #hc207528

At Falcon Plastics, we pride ourselves on being an innovative, family-owned manufacturer with a strong commitment to our people. We believe our employees are the foundation of our success-and we're looking for someone who's eager to grow their IT career while supporting a collaborative, hands-on team. Position Summary We're seeking an IT Support Specialist to provide front-line technical support for end users across our manufacturing locations. This role focuses on troubleshooting day-to-day user issues, provisioning laptops, phones, and applications, and resolving Tier 1 and some Tier 2 support tickets. You'll work closely with a small IT team, gaining exposure to enterprise systems and opportunities to grow into advanced infrastructure support. What You'll Do Provide first- and second-level technical support to employees, ensuring timely and effective resolution of IT issues. Troubleshoot hardware, software, peripheral, and mobile device problems. Provision and configure laptops, thin clients, mobile devices, and VoIP phones. Monitor and maintain IT Help Desk tickets, ensuring quick follow-up and clear communication with users. Assist with software installations, updates, and patches (Windows OS, MS Office, Adobe, VMware, Citrix, etc.). Train employees on computer equipment and software as needed. Document issues, solutions, and procedures in IT systems and maintain equipment inventory. Assist IT staff with escalations, preventative maintenance, and projects (including server/network equipment setup). Support cabling, racking, and barcode scanner configuration when needed. Foster positive working relationships across departments and with vendors. What We're Looking For 1-3 years of IT support/help desk experience preferred (manufacturing environment a plus). Strong troubleshooting skills for hardware, software, and mobile devices. Working knowledge of Microsoft environments, Active Directory, and ticketing systems. Willingness to learn and adapt in a fast-paced setting. Strong communication and customer service skills. Ability to work independently and as part of a team. Why Join Falcon Plastics? Competitive pay and comprehensive benefits package. Hands-on experience with enterprise systems and opportunities for career growth. A supportive team culture where your contributions make a difference. Stability of a long-standing, family-owned company with a people-first philosophy. Location This position is based on-site at our Brookings, SD facility.

Looking for a hands-on, meaningful internship where you can grow your tech skills? As an IT Support Intern at Interstates, you'll play a key role in delivering seamless tech support to our team-helping keep our systems running smoothly so we can provide exceptional service to our external clients. You'll gain real-world experience troubleshooting hardware, software, data, and communications issues, all while building valuable skills for your future career. This internship is perfect for students pursuing a degree in a technology-related field who are eager to learn, collaborate, and make a real difference. Key Responsibilities General Computer & Technology Support * Answer software and hardware support calls for office-based and remote users. * Install, update, and configure software on networked and individual PCs (Windows/Mac), as well as mobile devices. * Set up, install, and troubleshoot new hardware, including desktops, laptops, printers, and peripherals. * Deploy and maintain new computers, imaging devices as needed using company standard processes. * Research, investigate, and order approved computer products under supervision. * Contact vendors for support and warranty service, as necessary. * Design and update spreadsheets and simple databases for internal use. * Provide basic onboarding, training, and user instruction on common company systems. * Participate in testing and basic analysis of computer systems, programs, and user-reported issues. * Maintain accurate documentation of procedures, assets, or inventory. Data Privacy & Security Support (including HIPAA): * Support compliance with privacy practices, including those related to HIPAA or other relevant data regulations. * Participate in HIPAA or company-led data security training as required by role. * Maintain and update documentation related to PHI (Protected Health Information) and other sensitive data requirements. * Assist with security and compliance audits as requested. Teamwork & Communication * Communicate effectively and professionally with team members, end-users, and vendors. * Demonstrate reliability, adaptability, and a willingness to learn new technologies and processes. * Exhibit a positive attitude reflective of Interstates' values and commitment to service. Education and/or Experience: * Must be currently enrolled in an associate or bachelor's degree program in Computer Science, Information Technology, Management Information Systems, or a closely related field. * Basic technical experience-such as coursework, academic projects, or part-time employment/internships in IT support-is preferred but not required. * Strong interest in technology and troubleshooting; eagerness to learn in a hands-on environment. Preferred Skills: * Excellent communication and teamwork skills * Excellent analytical, written and oral communication skills * Ability to work individually and as part of a team * Self- motivated Compensation: The pay range for this position is $19/hr - $21/hr. Our compensation ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience. Application End Date: February 28, 2026 Interstates Describes Its Culture as: Family-Like: * Caring co-workers treat each other like family * Be treated like an individual, not just a number * Flexible schedules allow you to focus on your personal life as well as work-life * Lunch gatherings and social activities promotes fun and camaraderie * Support charities and your community through events sponsored and hosted by Interstates

Reports To: IT Manager The IT Generalist is responsible for supporting and maintaining the company's IT infrastructure, including hardware, software, and networking systems. This hands-on role manages the IT help desk and ensures system uptime, end-user support, and the implementation of IT best practices across office and production environments. Essential Duties and Responsibilities: Manage IT help desk operations, ensuring timely resolution of user issues and strong customer service Install and configure operating systems, software releases, and system upgrades Evaluate and apply patches and fixes; resolve software-related issues Support end-user needs including troubleshooting, account maintenance, and training Monitor and analyze system performance, including network and disk utilization Configure fault-tolerant systems and proactive monitoring to maximize uptime Perform IT inventory assessments, documentation, and procedural updates Conduct hardware and software evaluations to support business goals Participate in team initiatives to automate tasks and streamline IT processes Install and terminate cabling and fiber as needed for IT infrastructure Communicate clearly and effectively with coworkers and management Maintain professionalism and a positive attitude in all interactions Perform additional tasks as assigned by the I.T. Manager or senior IT leadership Work outside normal production hours as required for system maintenance or implementations Qualifications Desired Skills and Experience: BA/BS in Computer Science, Information Systems, or equivalent work experience 4+ years of experience with Microsoft Windows administration in environments supporting 40+ users 3+ years of experience in Windows Server environments (2003/2008/2012/2016) Experience with Active Directory and Group Policies (software deployment, security, login/logout scripts) 2+ years of experience operating and managing Windows Server Infrastructure Knowledge of virtualization technologies (e.g., VMware, Hyper-V) Practical exposure to storage and data management solutions, Intel-based servers, NAS technologies Familiarity with remote user support via VPN Strong troubleshooting and technical problem-solving abilities Excellent customer service skills Clear written and verbal communication skills Ability to collaborate with cross-functional teams Willingness to take initiative and support projects outside core responsibilities Work Environment and Physical Requirements: Office Setting / Food Production Setting / Warehouse Setting Must comply with all safety policies, including the use of PPE where required Applicants may be subject to pre-employment and random drug testing Ability to lift up to 50 lbs. Sit, stand, walk, bend, twist, reach, lift, and grasp as needed May be required to work in office, food production, or warehouse environments May be required to sit, stand, or walk for extended periods