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IT Help Desk Technician Tier I
Larry H. Miller Senior Health 4.6
Information technology/support technician job in Sandy, UT
The IT Help Desk Technician I serves as the first point of contact for technical support across the organization. This role is responsible for resolving Tier I technical issues, providing excellent customer service, and supporting daily IT operations that enable staff to work efficiently and securely.
Requirements
Serve as the first point of contact for IT support requests via ticketing system, email, phone, chat, or in person.
Troubleshoot and resolve Tier 1 issues including password resets, basic hardware support, software issues, and connectivity problems.
Document all incidents, requests, and resolutions accurately in the IT service management system (e.g., FreshService).
Assist with user onboarding and offboarding, including account provisioning and equipment setup.
Support desktop and laptop computers, mobile devices, printers, and standard peripherals.
Provide basic support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Google Workspace.
Coach, teach and mentor.
Support LHMSH culture by promoting “Friendly, Positive, and Focused on Excellence”.
Protect the legal, financial, and moral well-being of Larry H. Miller Senior Health.
All other duties as assigned.
Job Qualifications:
High school diploma or equivalent required; Associate degree in Information Technology or related field preferred.
CompTIA A+ certification preferred or ability to obtain within 6-12 months. • 0-2 years of experience in an IT help desk, technical support, or customer service role.
Physical Requirements:
Regularly required to walk, sit, stand, bend, reach, talk hear, kneel, crouch, stretch, twist, lift 40 pounds and move about.
Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. • Prolonged periods of sitting at a desk and working on a computer.
Ability to carefully consider all information and make impacting decisions on a regular basis.
Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
Job requires accepting criticism and dealing calmly and effectively with high-stress situations. • Ability to communicate effectively, both orally and in writing.
Competencies:
Operate with Integrity
: Demand the highest ethical standards from self and others by setting an example of positive attitude and professionalism including appropriate work attire, communication with others, and treatment of staff and residents and maintaining a clean and orderly work space.
Problem Sensitivity
: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Dependability
: Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
Self-Control
: Ability to maintain composure, manage emotions, control anger and avoid aggressive behavior, even in very difficult situations.
Communication
: Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and residents, being aware of others' reactions, and understanding why they react as they do.
English Language
: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Time Management
: The ability to integrate methods of time management to ensure the needs of residents are met, regular day to day tasks are completed while balancing any urgent situations that may arise.
Active Listening
: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Note: The need may arise to revise, supplement, or rescind portions of this , and Larry H. Miller Senior Health reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.
$39k-75k yearly est. 3d ago
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ESM Technical Solutions Professional
Unisys Corporation 4.6
Information technology/support technician job in Salt Lake City, UT
What success looks like in this role:
This role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms.
Key Responsibilities
Collaborate closely with SE, CE, CDE & CTO organisations to develop and execute account strategies.
Identify, qualify, and nurture new business opportunities within existing and prospective clients.
Create pursuit kits to support sales engagements and drive pipeline growth.
Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs.
Design and implement accelerators to demonstrate value and innovation across the ServiceNow, Freshworks and EasyVista platforms.
Create migration playbooks, focusing on transitions from platforms such as ServiceNow, BMC Helix, and Cherwell.
Own and complete RFP responses, ensuring alignment with client requirements and sales objectives.
Draft Statements of Work (SOWs) for client projects.
Lead client-facing elements of projects, including technical workshops, solution shaping, and pricing.
Actively participate in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads.
Build and maintain strong client relationships at multiple organisational levels, acting as a trusted advisor.
Provide feedback to product and marketing teams based on client and market insights.
Oversee project execution by the ESS delivery organisation.
You will be successful in this role if you have:
Required Skills & Experience
Strong technical understanding of the ServiceNow platform.
Proven track record in pre-sales, solution architecture, and business development roles.
Ability to create technical assets such as PoVs, accelerators, and migration playbooks.
Excellent communication, presentation, and client engagement skills.
Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell.
Ability to articulate business value and ROI of ESM solutions to both technical and non-technical stakeholders.
Experience building and maintaining strong client relationships.
Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Solution Selling).
Ability to lead workshops and shape solutions collaboratively with clients.
Key Performance Indicators (KPIs)
Influenced and sourced Total Contract Value (TCV).
Win performance and conversion rate of PoV projects to fully scoped and funded engagements.
Pipeline generation and qualification targets.
Number of client meetings, demos, and workshops delivered.
Contribution to upsell/cross-sell opportunities and customer retention rates.
Client satisfaction scores related to pre-sales engagements.
Preferred Qualifications
Essential:
ServiceNow certifications - CSA, CIS, and CTA.
Desirable:
ServiceNow CMA.
BMC Helix ITSM Implementation Specialist.
BMC Certified Expert / Architect.
Experience with other ITSM platforms (BMC, Freshworks, Cherwell, EasyVista).
Minimum 8 Years Prior experience in consulting or professional services environments.
Benefit Highlights:
Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.
Video Interview Notice:
At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
#LI-JV1
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.
$79k-99k yearly est. 1d ago
Application Support Analyst
Teksystems 4.4
Information technology/support technician job in Murray, UT
As a Application Software Support Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. In this role, you will make an impact by: * Enhancing Customer Experience: Providing technical support of our clients healthcare application to ensure the seamless operation of software and interfaces, reducing system downtime, and improving client satisfaction.
* Resolving Technical Issues: Assisting customers with troubleshooting software applications, interfaces, and system configurations.
* Optimizing System Performance: Conducting system health checks and identifying opportunities to enhance efficiency.
* Ensuring Effective Escalation: Managing escalations and collaborating with resources and development teams to resolve complex technical issues.
* Supporting Team Collaboration: Working closely with internal teams, including Customer Care and Development, to address technical concerns and improve customer support processes.
* Driving Process Improvements: Identifying opportunities to enhance workflows and improve support efficiency.
Primary Responsibilities (including but not limited to):
* Field client issues from various sources, including inbound phone calls, emails, and ticketing systems.
* Provide technical support for software applications, system interfaces (HL7, XML, etc.), Windows operating systems, network configurations, and SQL databases.
* Support terminal software setup and troubleshooting for environments such as Citrix, VMware, or Windows Thin Client solutions.
* Troubleshoot software issues and escalate complex problems to team members when necessary.
* Participate in customer support calls to guide clients through troubleshooting steps and system configurations.
* Assist in conducting System Health Checks and Performance Reviews to identify potential optimization opportunities.
* Serve as a liaison between customers and internal teams to ensure clear communication of technical issues.
* Support process improvements by documenting troubleshooting steps, solutions, and best practices.
* Participate in after-hours on-call support to assist with critical client issues.
*Top Skill needed*
*Application Software support experience. *
*Job Type & Location*
This is a Contract position based out of Murray, UT.
*Pay and Benefits*The pay range for this position is $28.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Murray,UT.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$28-33 hourly 1d ago
Helpdesk Specialist
Medallion Bank 3.9
Information technology/support technician job in Salt Lake City, UT
Please Note: This is a Utah-based position, which will require regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background. Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support the Team:
You will be responsible for providing software, hardware, and basic desktop and network support to users in multiple locations. Responsible for Tier 1 support, which includes installing, upgrading, repairing, and lifecycle management of PCs and software, troubleshooting issues, problem-solving, and working closely with key vendors to address issues, plus onboarding and offboarding employees.
What We Are Looking For:
* Provide high quality hardware and software support to Medallion Bank users across multiple office locations. Range of support includes, but is not limited to, Windows desktop hardware, operating systems, Active Directory administration, networking, printers, cloud-based phone system, Microsoft and Adobe production software, as well as specific software applications associated with lending and banking-related activities.
* Work closely with users and other support staff to ensure that the functionality and availability of the desktop devices and applicable software meets requirements.
* Responsible for all Help Desk coverage by providing phone, email, and hands-on support, ensuring all Help Desk tickets are addressed in a timely and efficient manner.
* Ensure consistent and high-quality problem resolution, which includes reassigning or escalating advanced inquiries or issues to appropriate staff, if needed.
* Install, configure, and operate computer hardware and software to help users work effectively.
* Participate in onboarding and offboarding employees, including software and hardware setup and systems activations and deactivations.
* Capture proper documentation and approvals in accordance with change management procedures.
* Performs other duties as assigned.
You would be a GREAT fit with these skills:
* Problem investigation, resolution, follow-up, continuous improvement, documentation and ensuring compliance with company requirements for client hardware and software support.
* Working knowledge of desktop hardware, printers, scanners, and other peripheral devices.
* Experience with software and hardware inventory, licensing, and warranties.
* Extensive knowledge of Microsoft Office 365 products and Adobe production software.
* Excellent written and verbal communication and interpersonal skills.
* Self-motivated with a strong work ethic.
* Superior analytical and problem-solving abilities, including exceptional attention to detail and strong organizational skills.
* Must be able to occasionally lift up to 75 pounds.
Preferred Level of Experience:
* Minimum 3 years recent, relevant experience in a help desk or support role providing PC support required.
* Minimum 2 years' experience in Active Directory and Office 365 products required.
* At least 2 years' experience working with networking systems, including cabling, switching, routing, and VPN preferred.
* Banking experience or experience in a regulatory environment is a plus.
* Azure experience and certification(s) a plus.
What's in it for YOU?
* Comprehensive benefits including medical, dental, vision, disability, and life insurance
* 401K with a company match
* PTO including 11 federal paid holidays off, vacation time and sick time
* Financial Wellness Program
* Volunteer Opportunities
* Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years.
* Work Life Balance - We don't use that term lightly!
* Company Wide Open Door Policy
* Hybrid Work Schedule for positions that qualify
$34k-45k yearly est. 2d ago
IT Help Desk
Bc Tech Pro 4.2
Information technology/support technician job in Magna, UT
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay starts at $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.
$20.5 hourly 1d ago
Technical Support - Business Analyst
Collabera 4.5
Information technology/support technician job in Salt Lake City, UT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Bilingual: Portuguese and English
Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM
Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively.
UAT testing and defect management for a variety of applications and systems.
Assists in the analysis of underlying issues arising from investigations into requirements.
Project management, in depth analysis, and problem solving are daily competencies.
Required Skills:
Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.
Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities.
Manage the end-to-end automation process of internal and external business partners globally.
Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc.
Qualifications
technical support, Portuguese fluency
Additional Information
To apply for this position or gain additional insight, please contact:
Shivani Shah
************
*****************************
$75k-102k yearly est. Easy Apply 60d+ ago
Technical Support Specialist
Wavetronix 3.6
Information technology/support technician job in Springville, UT
Product Support Technician Success Profile
*This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
$39k-76k yearly est. Auto-Apply 60d+ ago
IT Help Desk Technician II
Western Partitions 3.7
Information technology/support technician job in Salt Lake City, UT
Helpdesk Technician II
Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more.
Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence.
Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect.
The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person.
Understand and comply with all WPI policies, procedures, and corporate safety program.
Act as the first point of contact for WPI staff requiring IT support.
Act as an escalation point for tier 1 Help Desk Technicians.
Answer end user queries in person, via email, and over the phone.
Manage assigned tickets in accordance with established service level agreements.
Monitor the help desk queue and assess priority of incoming tickets.
Identify issues, troubleshoot, and resolve issues to the end users' satisfaction.
Troubleshoot connectivity, network, and client VPN issues.
Install, maintain, and troubleshoot client applications.
Troubleshoot and resolve email-based issues.
Coordinate with senior team members to escalate complex problems.
Document all support tickets in IT ticketing software.
Update and reconcile IT inventory.
Order new client computers and provision for use.
Reimage existing client computers and migrate user data.
Order and provision smart phones, iPads, and VOIP phones for WPI staff.
Troubleshoot telecom and mobile device issues.
Perform hardware repairs and upgrades.
Create and maintain documentation for internal processes.
Other duties as assigned.
Requirements
Basic Requirements
Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience.
A+, N+, MCP, or other industry level certifications recommended.
Minimum Requirements
Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation.
Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily.
Employs a customer focused attitude towards all job duties.
Must be team-oriented and thrive in a result oriented, fast paced environment.
Must be able to break down problems both known and unknown in a logical, efficient manner.
Strong knowledge of MS Windows operating systems.
Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc).
Competency with hardware and software troubleshooting.
Competency with common mobile products (iPhone, iPad, Android devices).
The ability to learn and apply new concepts quickly.
Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance.
Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites.
Preferred Requirements
Microsoft, CompTIA, or other industry certifications.
This role is not eligible for visa sponsorship.
Benefits
At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.
In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:
Competitive pay
Incentive bonus plan
401(k) retirement savings plan with match
Medical, prescription drug, dental and vision insurance plans with flexible spending account option
Life insurance, accidental death, and disability benefits
Flexible paid time off policy and paid holidays
Professional development opportunities and certifications
WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
WPI is a background screening, drug-free workplace.
This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.
$40k-72k yearly est. Auto-Apply 32d ago
Interested, but don't see your role? Name it here!
Zanskar
Information technology/support technician job in Salt Lake City, UT
Job DescriptionAre you really excited about Zanskar, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team.
If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area.
Equal Opportunity Employer
Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
Please reach out to ****************** with any questions.
$31k-57k yearly est. Easy Apply 5d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Salt Lake City, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 28d ago
Geospatial IT Systems Administrator
Evoke Consulting 4.5
Information technology/support technician job in Salt Lake City, UT
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
Provide expert level support and oversight for IT systems including desktop, NAS device, and network administration. Provide expert level consultation on IT systems architecture with specific emphasis on geospatial technology function and performance. Serve as a point of contact with IT systems managers in the FS CIO and USDA OCIO to coordinate implementation and management of enterprise systems and infrastructure, including cloud processing and storage. Provide expert level support and management of on-site information security technology and protocols. Serve as a lead consultant on IT systems to federal program management staff in GTAC and the GMO. Coordinate with FS and USDA CIO organizations and agency technology users to evaluate and implement enterprise remote sensing technology including remote sensing software acquisition and distribution (both standard and customized), hardware acquisition and evaluation and general IT system administration. Expert knowledge is required in system support/administration for Windows NAS devices, Windows servers (Windows Server 2016 and beyond), Linux servers (e.g., CentOS, Redhat, Debian), system support/administration for e numerous desktop/laptop PCs and workstations (, Windows 10, etc.), and support of IT infrastructure operations.
Qualifications
The minimum requirements for this position include all of the following: Minimum of two (2) years relevant work experience in project management, client maintenance, and IT system development. • Demonstrated experience managing specialized geospatial data acquisition, management, and distribution systems (e.g. maintain nationwide high resolution digital photography archives, serve lidar data products, etc.) and geospatial web applications. • Demonstrated expertise in managing IT systems that facilitate operational geospatial data processing and dissemination.• Demonstrated expertise in preparing performance testing results, technical reports, and other publications.• Demonstrated experience in managing enterprise geospatial software (e.g. ERDAS, eCognition, Esri software, etc.).• Demonstrated experience at implementing and managing data provisioning applications (e.g., ArcGIS Server, etc.).
• Experience achieving computer system objectives by gathering pertinent data, identifying and evaluating options, and recommending a course of action.
• Experience in managing IT systems that support enterprise-scale geospatial operations is preferred.
Bachelor's degree related to computer science or related discipline and ten (10) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows).
-OR• Graduate degree related to computer science or related discipline and seven (7) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows).
-OR-• PhD degree related to computer science or related discipline and five (5) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows).
Additional Information
CORE COMPETENCIES
* Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
* Leadership -
ability to guide and lead colleagues on projects and initiatives
* Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
* Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
* Motivation -
persistent in pursuit of quality and optimal client and company solutions
* Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
* Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
* Organization -
ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
* Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
* Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
* Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
* Curiosity -
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
* Humility -
exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
* Willingness -
to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:
* Competitive Compensation:
Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
* Group Health Insurance Health Benefits:
Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ******************
* 401(k) Retirement Savings Plan:
401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
* Vacation And Paid Time Off (PTO) Benefits:
The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government.
* Pre-Tax Payment Programs:
Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
* Purchasing Discounts & Savings Plans:
We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
* Security Clearance:
Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
* Leverageable Experience and Thought Leadership:
By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
* ProSidian Employee & Contractor Referral Bonus Program:
ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
* Performance Incentives:
Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
* Flexible Spending Account:
Pending
------------ ------------ ------------
ADDITIONAL INFORMATION -
See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina.
All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. F
OR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED
. B
e sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$73k-100k yearly est. Easy Apply 1d ago
Seasonal IT Technician
Education at Work 3.8
Information technology/support technician job in Salt Lake City, UT
Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
$17 - $18 an hour
Non-Exempt
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
$17-18 hourly Auto-Apply 60d+ ago
IT Tech
Globalchannelmanagement
Information technology/support technician job in Springville, UT
IT Tech needs 4+ years experience
IT Tech requires:
2 year degree or equivalent experience A+ certification or equivalent work experience in Depot/Workstation support SCCM OSD, Imaging, or similar desktop imaging technology.
Troubleshoot and diagnose device issues for laptops, desktops, and tablets. Active Directory experience.
Problem solving and troubleshooting abilities
Excellent communication, documentation, and written skills
Experience with XenMobile or other Mobile management software a plus.
Experience using Office 365 suite
IT Tech duties:
Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc.
Work Order and ticket handling.
Maintain queues, communicate, fulfill. Cycle counts of Depot inventory (devices and peripherals) Pack and ship devices and kits (devices + peripherals) to end users; involves lifting and moving PCs, large monitors, etc.
Troubleshoot software or hardware issues.
Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements.
Manage and track devices sent to 3rd parties for repair.
Order parts as needed
PC and Apple Mac set up and support experience. iPad and Tablet setup, OS updates, and wiping of the device.
$31k-57k yearly est. 60d+ ago
IT System Administrator
Home Caregivers Partnership LLC
Information technology/support technician job in Salt Lake City, UT
As an industry leader we are looking for an exceptional IT Systems Administrator to join our Corporate based IT team. This position will play a key role in performing analytical, technical and administrative work in the planning, design, installation, documentation and administration of all server applications and hardware.
The Systems Administrator will coordinate the testing, rollout and application of ongoing software patches/upgrades for servers. This role will serve as lead technical troubleshooter on complex server hardware, application issues and network related issues.
The IT Systems Administrator is responsible to design, implement, maintain and troubleshoot all systems on the LAN/WAN. The Systems Administrator will also have helpdesk responsibilities including Level I/ II support. They will also provide day-to-day onsite and offsite technical support and travel to remote offices to provide systems support as needed.
Red Rock Pharmacy is a fast-paced environment which requires high-energy and a positive attitude. We are looking for someone who is organized and follows through to task completion, who will take initiative to solve challenges and who is always professional with clients and colleagues.
Responsibilities:
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Responsible for capacity, storage planning, and database performance
Manage all Technology Vendor relationships
Continual improvement of IT framework
Identify points of improvement our IT Communicate with management regarding any recommendations involving change in processes that will improve efficiencies for approval
Qualifications:
Associate or bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
3-5 years of network administration, or system administration experience
System administration and IT certifications, Microsoft, or other network related fields are preferred
Working knowledge of Windows Systems (AD, Servers, Desktop),
Experience with O365 and components - Teams, Sharepoint, etc.
Working knowledge of virtualization, hypervisor or equivalent
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Ability to create and foster working relationships within organization
Ensure that all licenses, training, and practices are up to date and compliant with all State and Federal Laws.
Behaviors:
Keen attention to detail
Collaborative working style and team player attitude
Ability to work independently with little supervision
Outstanding organizational skills and ability to prioritize tasks
Demonstrated desire to explore, discover and create
Physical demands:
The physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job position is designated as a safety sensitive position.
Must be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Must be able to carry and transport up to 25 pounds up to 60 feet.
Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling.
Requires excellent visual acuity and manual dexterity.
Requires sitting for extended periods of time. Must be able to type for extended periods of time.
Requires being able to hear and speak with others in-person or on the phone.
Must adhere to regular and predictable attendance
We offer a generous Paid Time Off plan for our Full-Time employees. We also offer highly competitive compensation rates plus Health, Dental, and Vision insurance.
Red Rock Pharmacy is an equal opportunity employer Female/Veteran/Disabled/Minority
$62k-91k yearly est. Auto-Apply 60d+ ago
2026 IT Engineer paid intern (May and August hires)
The Church of Jesus Christ of Latter-Day Saints 4.1
Information technology/support technician job in Riverton, UT
The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church.
If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading!
About:
This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
A Day in the Life:
You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include:
Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear.
Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google)
Monitor system activity for outages or system overload
Responding to incidents and fulfilling common requests from other IT customers
Replace/upgrade existing hardware within the data center
Manage/update the Configuration Management Database
Implement system monitoring / reporting technology using ServiceNow
Work with state-of-the art tools to help develop enterprise solutions
Be mentored by highly experienced IT professionals
We hasten the Lord's work in an important way
Be a member of a creative, spiritual, and highly motivated team and culture
You will develop hands-on experience with real-world systems and tools.
We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life.
You should be currently enrolled or within one year of your graduation date from an accredited college or university.
Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints
Experience with or knowledge of Network switches, routers, VLAN and firewalls
Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge
Experience with or knowledge of OSI models
Experience with or knowledge of system administration
Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud
Experience with or knowledge of data centers
Excellent communication skills for interacting with and providing information to management levels will be needed
Project management experience is desired
Familiarity with the following tools/technologies:
Required - Microsoft Windows Servers, Linux, Microsoft Office Suite
Suggested - Oracle APEX, Scripting, HTML editing
Strong technical and creative writing skills
Understanding of server and networks
Familiarity and experience with AI and automation encouraged
Apply/Screening Process: Please Note: All positions are subject to close without notice.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team.
This office is located in Riverton, Utah. Hybrid and remote options are available.
Interns do get the option of enrolling in a high deductible medical plan.
$28k-35k yearly est. Auto-Apply 18d ago
2026 IT Engineer paid intern (May and August hires)
Presbyterian Church 4.4
Information technology/support technician job in Riverton, UT
The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church.
If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading!
About:
This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
A Day in the Life:
You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include:
Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear.
Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google)
Monitor system activity for outages or system overload
Responding to incidents and fulfilling common requests from other IT customers
Replace/upgrade existing hardware within the data center
Manage/update the Configuration Management Database
Implement system monitoring / reporting technology using ServiceNow
Work with state-of-the art tools to help develop enterprise solutions
Be mentored by highly experienced IT professionals
We hasten the Lord's work in an important way
Be a member of a creative, spiritual, and highly motivated team and culture
You will develop hands-on experience with real-world systems and tools.
We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life.
You should be currently enrolled or within one year of your graduation date from an accredited college or university.
Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints
Experience with or knowledge of Network switches, routers, VLAN and firewalls
Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge
Experience with or knowledge of OSI models
Experience with or knowledge of system administration
Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud
Experience with or knowledge of data centers
Excellent communication skills for interacting with and providing information to management levels will be needed
Project management experience is desired
Familiarity with the following tools/technologies:
Required - Microsoft Windows Servers, Linux, Microsoft Office Suite
Suggested - Oracle APEX, Scripting, HTML editing
Strong technical and creative writing skills
Understanding of server and networks
Familiarity and experience with AI and automation encouraged
Apply/Screening Process: Please Note: All positions are subject to close without notice.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team.
This office is located in Riverton, Utah. Hybrid and remote options are available.
Interns do get the option of enrolling in a high deductible medical plan.
$19k-30k yearly est. Auto-Apply 18d ago
Interested, but don't see your role? Name it here!
Zanskar
Information technology/support technician job in Salt Lake City, UT
, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team.
If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area.
Equal Opportunity Employer
Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
Please reach out to [email protected] with any questions.
$31k-57k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Ogden, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 11d ago
2026 IT Engineer paid intern (May and August hires)
The Church of Jesus Christ Latter-Day Saints 4.1
Information technology/support technician job in Riverton, UT
The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church. If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading!
About:
This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
A Day in the Life:
You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include:
* Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear.
* Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google)
* Monitor system activity for outages or system overload
* Responding to incidents and fulfilling common requests from other IT customers
* Replace/upgrade existing hardware within the data center
* Manage/update the Configuration Management Database
* Implement system monitoring / reporting technology using ServiceNow
* Work with state-of-the art tools to help develop enterprise solutions
* Be mentored by highly experienced IT professionals
* We hasten the Lord's work in an important way
* Be a member of a creative, spiritual, and highly motivated team and culture
* You will develop hands-on experience with real-world systems and tools.
We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life.
This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team.
This office is located in Riverton, Utah. Hybrid and remote options are available.
Interns do get the option of enrolling in a high deductible medical plan.
* You should be currently enrolled or within one year of your graduation date from an accredited college or university.
* Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints
* Experience with or knowledge of Network switches, routers, VLAN and firewalls
* Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge
* Experience with or knowledge of OSI models
* Experience with or knowledge of system administration
* Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud
* Experience with or knowledge of data centers
* Excellent communication skills for interacting with and providing information to management levels will be needed
* Project management experience is desired
* Familiarity with the following tools/technologies:
* Required - Microsoft Windows Servers, Linux, Microsoft Office Suite
* Suggested - Oracle APEX, Scripting, HTML editing
* Strong technical and creative writing skills
* Understanding of server and networks
* Familiarity and experience with AI and automation encouraged
Apply/Screening Process: Please Note: All positions are subject to close without notice.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
$28k-35k yearly est. Auto-Apply 17d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Provo, UT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 11d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in South Jordan, UT?
The average information technology/support technician in South Jordan, UT earns between $27,000 and $66,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in South Jordan, UT
$42,000
What are the biggest employers of Information Technology/Support Technicians in South Jordan, UT?
The biggest employers of Information Technology/Support Technicians in South Jordan, UT are: