Technical Support Analyst
Information Technology/Support Technician Job In Los Angeles, CA
Akkodis is seeking a Technical Support Analyst III for a 12 Months Contract position with our Direct Client located in Sun Valley, CA (Onsite). Ideally looking for applicants who are having experience in online billing system.
Pay Range: $40 - $42/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.
Job Summary
Under minimal supervision, provides higher level support to field-based analysts assigned to his or her team or designated area, frequently handling non-standard issues, or those for which no resolution has been found. Serves in a Project Facilitator role to assist in the planning and implementation of Group-wide corporate initiatives, develop and analyze new technology deployments and identify different levels of troubleshooting and proactive maintenance. Administers and analyzes information systems operations at an advanced technical level and provides technical direction and recommendations to improve utilization and efficiencies.
Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.
Provides technical support for Field based analysts when required.
Creates documentation for self-help support and to assist other IT personnel with support.
Creates and delivers highly complex solutions and processes and implements projects at an advanced technical level regarding systems operations.
Analyzes and evaluates information systems operations and provides expert technical direction and recommendations to improve utilization. Identifies potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform.
Acts as a liaison with clients, vendors and technical IT groups. Builds and manages ongoing relationships with business stakeholders in IT and Administrative Services.
Assumes responsibility to coordinate solutions when needed. Reports on process and system performance to manager.
Assists with the restoration of IT services at locations impacted by catastrophic events or unforeseen circumstances.
Conducts training for, and directs the efforts of, end users, outside vendors and less experienced staff.
Facilitates and assists with software update distributions (major deployments at satellite locations).
Provides 24x7 on call support as required.
Supervisory Responsibilities
May coach and mentor less-experienced personnel and act as team leader on systems projects.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Education and Experience
Required: Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study. Five years of related experience. An additional four years of related experience may substitute for the Bachelor's degree. Preferred: Bachelor's Degree in Computer Science, MIS or Business Administration and seven years of related experience.
Certificates, Licenses, Registrations or Other Requirements:
Preferred: MCP, ITIL, CCNA.
Other Knowledge, Skills or Abilities Required
Advanced knowledge or skills in one or more of the following is required:
Computer/software installation, maintenance, and trouble-shooting.
Microsoft Word, Outlook, Excel, Visio, Project, and PowerPoint.
SharePoint Setup.
Basic Server support, including backup/restoration methods, troubleshooting, and problem resolution.
Standard software, including enterprise applications (COMPASS, Fastlane, etc.) and supported 3rd party applications (Kronos, etc.).
Networking components (switches, routers, cabling).
Telephony systems and wireless devices (blackberries, aircards).
Disaster recovery procedures as specified in Corporate guidelines.
Scripting, program design, packaging, imaging, or similar experience to aid in the design, creation, and implementation software tools meant to assist Field Based personnel.
Training others on both technical and non-technical material.
Moderate knowledge of the waste industry, including collection, disposal, and recycling.
Must be capable of leading projects that are low to medium level of complexity with minimum supervision.
Ability to communicate to all levels of the organization (including technical and non-technical audiences and Senior Leadership).
Capable of presenting/speaking in front of medium sized groups of people.
Ability to keep confidential information confidential.
Give positive and constructive feedback in a professional manner.
Demonstrate effective leadership and Superior time management abilities.
World Class Customer Service Skills.
Ability to lift, up to, 50 pounds.
Other Knowledge, Skills or Abilities that Contribute to Success? None required
Work Environment and Essential Functions
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
[Note: the following is defaulted for office setting position]
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday
Required to exert physical effort in handling objects less than 30 pounds rarely
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely
Normal setting for this job is: office setting.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at ************ or ***************************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records.
Desktop Support Technician
Information Technology/Support Technician Job In Los Angeles, CA
Job Description:-
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Deployment Technician
Information Technology/Support Technician Job In Los Angeles, CA
Open to both Southern California and Phoenix, Arizona markets.
Role:
The Deployment Technician is part of a first-class team serving across our geographic territory. The team is responsible for the installation, repair, and maintenance of our advanced methodologies and technology. The team is directly accountable for deploying and implementing innovations that will impact our organization's growth and expansion.
Our Deployment Operations Techs are key players in affecting positive change and making scalable innovations a reality. As part of the Network Deployment team, you will serve in day-to-day field deployment activities. The team's focus is the production and execution of our projects. The role includes providing feedback to engineering and standards teams. The team will participate in the ongoing operation, monitoring, and maintenance of the network and, if required, the removal of existing fiber networks.
The team is made up of experts in this methodology and will assist in the training of others. Our projects have deliverables tracked through key performance indicators. It will be critical that activities are tracked, recorded, and reviewed for continuous improvement.
Responsibilities:
Operate construction tools and equipment (e.g., concrete saws, core drills, vacuums, skid steers, forklifts, etc.).
Conduct work in a safe manner and perform daily site and equipment safety checks.
Set up, perform, and break down daily activities in line with engineering plans.
Read and interpret engineering designs and understand construction drawings.
Document onsite conditions and daily project activity, as well as maintain electronic records of work completed on various assignments.
Work through onsite issues with a solutions-oriented mindset; escalate problems as necessary.
Placement and configuration of aerial and underground fiber cables, splice enclosures, and fiber fusion splicing of loose tube and ribbon fiber cables.
Perform both hardware and software updates and/or changes to site equipment as necessary.
Conduct first-line acceptance of all new and modified networks using the Network Handoff Process.
Maintain a clean and safe working environment; assist in keeping tools clean and in working order.
Interface with customers and carriers in support of service delivery and assurance.
Education/Certifications:
High School diploma or equivalent.
Associate degree/some college preferred.
A valid driver's license is a bona fide job requirement to drive and operate a company vehicle in this position. Subject to local and state eligibility, a pre-employment background check with MVR will be conducted to evaluate a candidate's safety record and eligibility to drive for a job.
Military or technical school training in telecommunications, electronics, and AC/DC power systems preferred.
Experience:
Fiber engineering design, splicing, and/or construction implementation experience.
Familiarity with Outside Plant (OSP) and Inside Plant (ISP) fiber installation standards and practices.
Working knowledge of ROW construction standards (aerial and underground).
Working knowledge of NESC, NEC, and OSHA standards.
Knowledge of wireless/telecommunications technologies and platforms.
Ability to operate in a fast-paced, customer-focused environment, handling multiple priorities while delivering quality service to diverse user groups and customers.
On-call required for emergency support on a 24/7 basis.
Experience performing testing of RF and fiber test equipment such as PIM analyzers, antenna analyzers, RF power meters, spectrum analyzers, signal generators, OTDRs, fusion splicers, optic power meters, DMMs, PMDs, optical spectrum analyzers, BER test sets, and sniffers.
Expectations:
Ability to work independently for extended periods with minimal guidance, as well as part of a team, while managing time efficiently.
Positive attitude and desire to deliver exceptional results for our customers.
Commitment to continual professional development.
Strong interpersonal, verbal, and written communication skills.
Demonstrate the highest ethical and business standards and always act with the greatest degree of professional integrity.
Must be able to work in various climates/environments.
Ability to safely drive and operate a boom truck in the public right-of-way, with a personal commitment to safety.
Ability to work closely with and provide guidance to vendors both on-site and remotely.
Excellent organizational and administrative skills with attention to detail.
Experience with computer support, power, and troubleshooting.
Commercial Driver's License (CDL) - preferred.
Organizational Relationship:
Reports to: Manager, Network Construction
Working Conditions:
This role involves fieldwork with exposure to construction materials, noise, and wastes. Physical demands include lifting, stooping, standing for extended periods, getting in and out of miscellaneous equipment, and climbing ladders in adverse weather conditions and heat.
Travel required: Up to 80% of the time, including overnight trips.
Solar Technical Specialist (Mandarin Speaking)
Information Technology/Support Technician Job In Ontario, CA
RICH SOLAR is seeking a Solar Energy Technical Specialist who is fluent in Mandarin and English to join our team in Ontario, CA. This role is crucial in bridging the gap between our U.S. team and overseas factory partners, ensuring seamless communication, product development, and technical support. The ideal candidate will have extensive experience in the solar and off-grid energy industry, with a strong ability to troubleshoot, test, and engineer solar systems based on user energy consumption needs.
Key Responsibilities:
Act as the technical liaison between RICH SOLAR and factories in China, ensuring effective communication and collaboration
Troubleshoot, test, and analyze solar products to identify and resolve issues
Assist in developing, improving, and customizing off-grid solar power systems
Provide technical support and solutions based on customer energy needs and product specifications
Research and identify new solar energy products that align with market demands and company goals
Work directly with business partners, engineers, and factory teams to ensure product quality and performance
Adapt to overseas time zones for communications with factories and vendor
Ensure a deep understanding of solar industry products, trends, and advancements
Collaborate with the U.S. team to improve technical training and knowledge-sharing initiatives
Qualifications:
7+ years of experience in the solar/off-grid energy industry with a strong technical background
Fluent in Mandarin and English, with the ability to communicate effectively with factories in China
Strong problem-solving skills with a focus on troubleshooting and technical support
Experience with testing and engineering solar energy systems and components
Ability to analyze and provide solutions for energy needs based on user consumption
Knowledge of solar panels, batteries, inverters, charge controllers, and off-grid systems
Comfortable working with overseas time zones and adjusting schedules when necessary
Excellent communication and collaboration skills to work directly with business partners and internal teams
Compensation & Benefits:
Salary Range: $80,000 - $110,000 per year (DOE)
Benefits:
Paid Time Off (PTO)
Opportunity for Growth Within the Company
Technical Support Specialist
Information Technology/Support Technician Job In Pomona, CA
Job Title: Technical Support Specialist Duration: 6-month Contract Work Type: Hybrid (In Office two days: W/Th) Pay Range: $16 - $40.41/Hr The Technical Support Specialist will provide application maintenance support, focusing on Copperleaf configuration.
Further the development and maintenance of ETLs, reports, dashboards, and more.
This role requires strong technical skills in Java coding, SAS coding, Power BI, and SQL.
Key Responsibilities:
Copperleaf configuration
Develop & maintain ETLs, reports, and dashboards.
Collaborate with the technical lead to support the Copperleaf application.
Provided technical support and troubleshoot application issues.
Engage with end-users to understand and resolve technical problems.
Maintain and update application documentation.
Ensure data integrity and optimize performance.
Required Skills/Attributes:
Proficiency in Java coding, SAS coding, Power BI, and SQL.
Strong problem-solving and analytical skills.
Experience with application maintenance and support.
Ability to work collaboratively with technical teams.
Excellent communication and documentation skills.
Detail-oriented with a focus on quality and accuracy.
Education:
Bachelor's Degree is required.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-19039 #gttjobs #LI-GTT #LI-Hybrid #gttutility
IT Consultant II Solutions SSD - Epic Resolute (1290313)
Information Technology/Support Technician Job In Pasadena, CA
IT Consultant II Solutions SSD - Epic Resolute
Work on Billing Projects, Enhancements, Keep lights on work, reviewed dashboards/reports to identify issues/opportunities and present solutions to executive leadership. There is no build in this role as that will be done by IT. Understanding of the workflows, work with operations to come up with requirements, able to design solutions, understand the system configuration, able to test and present results to executive leadership.
Basic Qualifications:
Bachelors degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Epic Resolute Billing Experience (A MUST) experience (technical not just end-user) and revenue cycle knowledge of operations.
Must live within driving distance of Pasadena, CA or relocate.
Primary Location: Pasadena CA. (Currently 2 days/ month onsite, subject to change)
Regular Scheduled Hours: 40
Shift: Day
Working Days: Mon, Tue, Wed, Thu, Fri
Start Time: 08:00 AM
End Time: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Job Level: Individual Contributor
Job Category: Information Technology
Travel: Yes, 10 % of the Time
Employee Group: NUE-SCAL-01|NUE|Non Union Employee
Location options: Pasadena CA (Hybrid)
Note: This position doesn't offer H1B, TN, F1 or OPT VISA transfer/ sponsorship
Infor Developer/Support Specialist
Information Technology/Support Technician Job In Buena Park, CA
We are seeking a skilled Infor Developer/Support Specialist to join our team. The ideal candidate will be responsible for analyzing complex business requirements and transforming them into effective technical solutions. You will collaborate closely with both functional and technical teams to ensure seamless business operations, while continuously improving system efficiency and user experiences.
Essential Functions
Design, develop, customize, and enhance Infor Syteline CloudSuite Industrial 10 applications to meet business needs.
Create and manage Infor Mongoose forms for improved user interfaces and functionality.
Integrate Syteline with external systems using Infor OS APIs and automate business decision-making processes.
Develop scripts to automate tasks and enhance system efficiency.
Use Birst to design and maintain advanced reports and dashboards to support business decision-making.
Create and optimize BQL queries for sophisticated reporting and data extraction.
Provide ongoing support for production environments by troubleshooting and implementing fixes.
Collaborate with functional and technical teams to understand business requirements and deliver effective technical solutions.
Participate in code reviews to ensure adherence to best practices and proper documentation.
Ensure system security, performance, and scalability in line with organizational goals.
In-office work, 5 days a week, at the assigned branch office in La Mirada, CA.
English-speaking skills are required during emergencies and job-related duties. This does not apply to casual conversations during non-work hours.
Knowledge & Experience
Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
1-2 years of experience with CloudSuite Industrial (Syteline).
Experience with the MS .Net Framework, Visual Studio (C#), and multi-tier architecture.
Ability to design and implement databases and SQL-based software solutions.
Experience troubleshooting programming changes and modifications.
Ability to develop Business Intelligence solutions.
Familiarity with relational databases such as MySQL, Oracle, and SQL Server.
Experience developing business reports using tools such as SQL, Crystal Reports, and SSRS.
Excellent written and verbal communication skills, particularly in explaining technical requirements and solutions to clients.
Skills
Proven experience as an Infor Syteline CloudSuite Industrial 10 Developer.
Strong expertise in Infor Mongoose, particularly in the development and customization of forms.
Experience with Infor OS APIs for system integration and automation.
Proficiency in scripting within the Infor CloudSuite environment.
Demonstrated experience in using Birst for reporting and dashboard creation.
Solid knowledge of BQL (Business Query Language) for complex queries and reporting.
Ability to translate business processes into technical solutions.
Strong troubleshooting, problem-solving, and analytical skills.
Excellent communication and collaboration skills, with the ability to work effectively within a team.
Experience with Mongoose and SQL is a bonus.
Familiarity with .NET Framework and ASP is a plus.
Working Conditions
Lifting: Average weight: 25 lbs.
Frequency: Daily
If you are an experienced Infor Developer/Support Specialist looking to contribute your skills to an exciting and dynamic environment, we invite you to apply.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at ****************, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.
Junior Ecommerce Specialist
Information Technology/Support Technician Job In Los Angeles, CA
About the Company - We are looking for a Junior Ecommerce Specialist to support all of our ecommerce accounts. This is an entry-level lob that's a great way to get your foot in the door if you're interested in fashion and ecommerce. This is an in-office position and based in Los Angeles, CA and the ideal candidate for this job is detail-oriented, focused on finding solutions, and a great problem-solver.
About the Role - Job Responsibilities Include:
Data entry to share product inventory with our online retailers
Complete catalog information for our online retail partners
Monitor inventory of online products
Request inventory transfers as needed based on selling
Maintain inventory feeds with all drop ship retailers
Communicate issues with buyers and ecommerce team
Categorize, optimize and assist in the merchandising of online products for maximum visibility
Follow up on statuses / potential issues associated with inventory shipments and purchase orders
Communicate frequently with other departments to ensure production schedule requests are met
Adhere to product calendar and assist department in achieving all deadline goals
Assist in identifying new opportunities for eCommerce
Other projects as assigned
Qualifications - Candidate Requirements:
Previous apparel experience preferred
Must have excellent oral and written communication skills
Communicate professionally via email and phone
Must have experience with the Microsoft Office Suite (Excel, Outlook, and Word)
Able to work off of large spreadsheets with information that is stored in several places (Dropbox, Google Docs, Sharepoint, Excel, etc.)
Must have strong attention to detail, as well as, analytical and problem-solving skills
Must be a self-starter and have the ability to work with little daily supervision
Benefits - Position Includes The Following:
401k plan with partial company match
Comprehensive healthcare, dental, and vision plan
Clothing discount
Life insurance with additional voluntary life insurance policy
Voluntary short-term and long-term disability policies
Voluntary free annual biometric health test
Early access to company sample sales
Company-sponsored Wellness program
Access to free health & mindfulness webinars
Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
Retail Support Associate
Information Technology/Support Technician Job In Rowland Heights, CA
As a Retail Support Associate you will be eligible for;
Flexible Schedules
Excellent Employee discount
Progressive Career Development
The Retail Support Associate (RSA) at United Pacific assists in the daily operations of the store, ensuring a safe customer-focused, and clean environment. Duties include cleaning, merchandising, stocking, and food preparation. You will report to the Store Manager and follow United Pacific policies and procedures. The Retail Support Associate is a Part-Time only position.
Qualifications Include:
Must be at least 18 years of age.
A High School diploma or GED is preferred but not required.
Ability to communicate effectively in English, both verbally and written.
Must be able to work irregular shifts, including weekends, overnight shifts, and holidays
Ability to stand and/or walk for at least 8 hours
Ability to lift and carry up to 20 lbs. and occasionally climb ladders.
Work both indoors and outdoors, with flexibility for physical tasks.
(TEMP) IT Technician and Campus Aide (Middle/High School)
Information Technology/Support Technician Job In Los Angeles, CA
IT Technician Under the direction of the Director of Technology, performs a variety of duties related to the District-wide operation of computer systems; installs and maintains computer applications and provides computer hardware support; assists as needed in daily operations of the Technology Department; and performs related work as required; keeps district staff informed and up-to-date on software and hardware changes, developments, etc.; assists the Director of Technology in the management of information systems security; and orients users to new systems and procedures. Examples of Duties: Provides desktop support for various computer platforms, including Microsoft Windows, Apple Mac OS, Apple IOS, and Google Chrome OS. Configure workstations for primary network connections. Troubleshoots hardware, software, and network connectivity issues. Repairs computer hardware on various systems. Performs preventative maintenance to maintain optimal system performance. Serves as a resource to administrators, teachers, and staff Performs imaging of computer systems. Maintains the inventory of all computer equipment and peripherals. Collaborates with vendors for software and hardware installations, troubleshooting, administration, and maintenance. Maintains records in the work order system. Pick up and delivers equipment at District facilities. Written and oral reports as required. Maintains knowledge of current trends in computer support. Performs related duties as assigned. Qualifications Knowledge of: Computer hardware and software configurations Computer operating systems Inventory and documentation practices Network cabling standards Organizational skills General technical terminology Required Abilities: Learn and effectively use hardware and software specific to MPS needs Train or assist in providing training to end users Troubleshoot hardware, software, and basic network connectivity probl
Requirements / Qualifications
For more information on Requirements/Qualifications, please contact the employer.
Comments and Other Information
For more information on Comments and Other Information, please contact the employer.
Links Related To This Job
* Magnolia Public Schools
(TEMP) IT Technician and Campus Aide (Middle/High School)
Information Technology/Support Technician Job In Los Angeles, CA
Job Details Magnolia Science Academy-5 - Reseda, CA Seasonal $26.00 - $32.00 HourlyDescription
IT Technition
Under the direction of the Director of Technology, performs a variety of duties related to the District-wide operation of computer systems; installs and maintains computer applications and provides computer hardware support; assists as needed in daily operations of the Technology Department; and performs related work as required; keeps district staff informed and up-to-date on software and hardware changes, developments, etc.; assists the Director of Technology in the management of information systems security; and orients users to new systems and procedures.
Examples of Duties:
Provides desktop support for various computer platforms, including Microsoft Windows, Apple Mac OS, Apple IOS, and Google Chrome OS.
Configure workstations for primary network connections.
Troubleshoots hardware, software, and network connectivity issues.
Repairs computer hardware on various systems.
Performs preventative maintenance to maintain optimal system performance.
Serves as a resource to administrators, teachers, and staff
Performs imaging of computer systems.
Maintains the inventory of all computer equipment and peripherals.
Collaborates with vendors for software and hardware installations, troubleshooting, administration, and maintenance.
Maintains records in the work order system.
Pick up and delivers equipment at District facilities.
Written and oral reports as required.
Maintains knowledge of current trends in computer support.
Performs related duties as assigned.
Qualifications Knowledge of:
Computer hardware and software configurations
Computer operating systems
Inventory and documentation practices
Network cabling standards
Organizational skills
General technical terminology
Required Abilities:
Learn and effectively use hardware and software specific to MPS needs
Train or assist in providing training to end users
Troubleshoot hardware, software, and basic network connectivity problems
Work independently with minimal supervision
Communicate effectively both orally and in writing
Establish and maintain cooperative and effective working relationships with others
Project a mature, constructive, stable, and healthy attitude in a learning environment
Learn pertinent procedures and functions quickly and apply them without close and immediate supervision
Demonstrate good interpersonal skills to work with students, teachers, administrators, supervisors, co-workers, vendors, and the public
Learn new skills to keep current with technology trends
Instruct others in the use and care of computer hardware and software
Adapt to changing technologies and learn the functionality of new equipment and systems
Multi-task while maintaining patience and flexibility
Manage time effectively between multiple sites Education and Experience
Graduation from high school and
College-level courses specializing in computer operation, installation, maintenance, and repair or
Two (2) years of experience hardware/software support in a corporate network
License and Other Requirements
Valid California Driver's License and Proof of Insurance
A+, Network+, MCSA certification preferred
MPS IT TECHNICIAN PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Physical:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Hearing and speaking to exchange information.
Seeing to read a variety of materials and see computer screens.
Dexterity of hands and fingers to operate a computer keyboard.
Sitting and standing for extended periods of time.
Walking to diagnose computer problems.
Climbing ladders to diagnose problems.
Lifting objects up to 60 pounds.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Hazard:
Working at heights requiring ladders
Extended viewing of computer monitor
CAMPUS AIDE
The campus aide assists in maintaining standards of student discipline and ensures the observance of rules and procedures by students and others on school campus at the direction of the school administrator.
Job Duties:
Cleaning office and hallway space
Updating, inventorying, and reparation of classroom Chromebooks and computers
Updating paperwork and other documents (referrals, school emergency folders, student enrollment, etc.)
Managing files
Performing other general office clerk duties and errands (such as sorting and distributing mail and deliveries, etc.)
Assist with student's recovery program (students check in 2x per week to complete work and receive assistance)
Active supervision of students during nutrition, lunch, and transitions
Ensure the safety of all students
Observe students during passing periods between classes; assure timely return of students to class
Greet parents in the mornings and maintain security of front gate and sidewalk area
Light office work (e.g. distributing late slips, making photocopies)
Clerical work to support classroom teachers
Serve as a positive representative for our school during interactions with parents, students, teachers and school staff
Consistent attendance and punctuality
Supervise after school detention if needed
Establish good relations with individual students and groups communicate orally with staff, parents and students, react quickly and appropriately in emergencies.
Operate two-way radio equipment; work effectively with Personnel, students, parents, the public and others.
Other job related duties and schedules assigned by supervisor
Qualifications
Qualifications:
Valid First Aid/CPR/AED certification, American Red Cross (preferred)
High School Diploma
Basic methods of individual and group supervision.
Basic interests, attitudes, behaviors, and emotional development of adolescents.
Strong commitment to the mission and vision of the school.
Must possess organization, communication, and problem-solving skills.
Strong administrative and organizational skills.
High level of communication skills, both written and oral.
Strong initiative and ability to solve problems.
Ability to demonstrate skills in the development of academic activities.
Unwavering in pursuit of excellence even in the face of difficult opposition and challenges
Bilingual (oral & written) Spanish/Englis
Ability to stand, walk, and bend for many hours
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, bend, and sit for long periods of time. The employee must also be able to listen and hear students, lift and/or move up to 50 pounds and be appropriately mobile, including by escorting students across campus as needed. This job description should not be construed to imply that these requirements are the only duties, responsibilities, and qualification for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills and perform other related work as required or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Join Tactical Techs as a Tier 2 IT Technician!
Information Technology/Support Technician Job In Los Angeles, CA
Benefits:
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Join Tactical Techs as a Tier 2 IT Technician!
About Us:
Tactical Techs is a small but mighty MSP serving small businesses in Sherman Oaks, CA for over 25 years. We pride ourselves on delivering personalized IT support that keeps our clients running smoothly every day.
Position Overview:
We're looking for a proactive Tier 2 IT Technician to join our team. In this role, you'll be our front-line expert handling daily support tasks and ensuring our clients' systems run efficiently. You'll work closely with our Senior staff, handling routine tasks and escalating more complex issues as needed.
Key Responsibilities:
Front-Line Support: Manage daily triage and work through our ticketing system.
Microsoft 365 & Domain Management: Set up Microsoft 365 email accounts, manage domain accounts, and handle password resets including 2FA setups.
Hardware Installations: Install and configure printers, scanners, and VOIP phone systems.
End-User Setup: Set up laptops and desktops - from domain joining and application installations to full end-user configuration.
Inventory & Miscellaneous Tasks: Keep track of inventory and support additional IT duties as required.
Qualifications
A bachelor's degree in Computer Science or a related field is preferred
Previous experience as an IT Technician or an IT Certification is preferred
Strong troubleshooting and analytical skills
Ability to work well as part of a team
Strong written and verbal communication skills
Understanding of data privacy and security
Benefits/Perks
Competitive Compensation
Flexible Scheduling
Career Growth Opportunities
Note: For fast track send a text to ************** with your full name and email address and 2 good dates and times to reach you by phone. Compensation: $65,000.00 - $80,000.00 per year
2025/2026 IT Tech
Information Technology/Support Technician Job In Rancho Cucamonga, CA
Job Details 10900 Civic Center Dr. - Rancho Cucamonga, CA Full Time $16.50 - $20.00 HourlyDescription
General Description: Performs specialized technical work supporting and assisting faculty, staff, students in operating, troubleshooting, maintenance, repair, and installation of information systems hardware, software, and applications. UCA recognizes teaching and the care of children as integral part of the 5-fold ministry given to the church in Ephesians 4:11-13. As such, UCA teachers and child care workers serve as ministers to help advance the mission and vision of United Christian Academy.
Reports to: IT Director
DOMAIN 1: Personal & Spiritual Duties
Displays a personal decorum that models professionalism, modesty, and good taste
Models Christian virtues in attitude, speech, and action
Exhibits the fruit of the Spirit (Gal. 5:22,23)
Models and cultivates habits of prayer, faith, and encouragement
Commits and contributes to a local church
2. Maintains good attendance and physical endurance to fulfill job duties
3. Uses professional office and phone etiquette appropriate for Christian school office
Shows positive, cheerful attitude with parents, students and staff
Shows integrity in dealing with confidential information
Provides assistance to faculty, staff, and students
DOMAIN 2: Tech Support
2.1 Faculty and Staff
Primarily positioned to support the Elementary teachers and staff/Secondary is to support Junior High and High School teachers and staff.
Troubleshoot technical and connectivity issues with internet and software programs
Update team members with tech tips and brief troubleshooting tips
Install drivers and approved software for employees
Ensure system and printer errors are resolved
Maintain system functionality by testing computer components
Preparing reference material for users by drafting operation instructions
Coordinates and communicates system changes to faculty and staff as needed
Configures user preferences on individual workstations which included user profiles and applications such as Outlook, the Microsoft Office Suite, OneDrive, PowerSchool SIS, and other required application, printers, and peripheral configurations
2.2 Students
Assist students with connectivity and login issues
Organize and execute student tech days
Configure student ipads with all appropriate curriculum
Sets up student accounts in our Student Information System (PowerSchool SIS), Microsoft 365, student WIFI access, as well as student digital curriculum accounts and access. Executes and oversees the student technology days during orientation.
2.3 Tech Team
Coordinate tech team support among all departments at UCA
Oversee and manage IT ticket system
Manage IT cart reservation system and update Outlook Calendar with reservations
2.4 Miscellaneous
Network and computer support operations for faculty, staff, students, and at times, parents
Plans, installs, configures, maintains, upgrades, troubleshoots technical equipment and peripheral
Ensures continuous operation of equipment and software as well as monitors and adjust software and peripheral equipment. This includes the computer lab as well as any specialized software that supports a variety of technical courses offered by UCA
Monitor, diagnose, and repair computers, peripherals, and their components. Requests or arranges for servicing and/or repairs of computer equipment and peripherals for both faculty and staff. Must be a driver in good standings.
Documents systems activity and user questions/problems in a timely manner. Responds to faculty, staff, students, and parents to resolve technical issues and answer any questions.
Utilizes server base applications for system management
Installs and configures all computer and network related upgrades and enhancements to increase productivity, compatibility, and efficiency; replaces and/or repairs faculty
Responds to technology related system emergency such as service interruptions, connectivity, computer difficulties, classroom technologies (projector and sound issues), as well as damaged hardware. Can use a range of troubleshooting techniques to resolve hardware and operations problems.
Oversees the functionality of computer systems including individual workstations, classrooms, library, science lab, auditorium, and computer lab.
Sets up and maintains a variety of computer interfaces, peripherals, and related hardware and software used for instruction, Chapel and assemblies, and administrative services.
Assist with multimedia and audio-visual equipment setup and provide troubleshooting assistance with multimedia and audio-visual equipment.
Serves as the technical liaison and interacts with vendors and specialists to coordinate and maintain schoolwide hardware and software.
Provides technical assistance and troubleshooting of hardware, software, peripherals, or computer operations to faculty, staff, and students who have diverse levels of ability and are from multiple academic disciplines
Ensures and maintains an up-to-date inventory of all multimedia and computer-related equipment as well as identification barcodes, warranties, repairs, and upgrades are properly recorded.
Other duties as assigned
This job description is meant to cover the key requirements of the job duties. Other activities, duties or responsibilities may be required of the employee, and these may change, or new ones may be assigned at any time with or without notice.
Qualifications
Qualifications:
Must be a born-again Christian.
Must be a credible Christian role model whose godly lifestyle and character demonstrate obedience to God and the Holy Bible.
Must be able to support and comply with the school's Statement of Faith and Statement of Conduct.
Must be a member of an evangelical, Bible-believing church.
Cultivates employee morale by implementing relational interactions and maintaining approachability with all faculty and staff.
Must have sufficient health and physical endurance to be able to complete the assigned responsibilities.
Outstanding knowledge of software maintenance and performance modification
Excellent problem solving and analytical skills
Strong attention to detail and works well under pressure.
Must have good verbal and written communication skills, with proper command of the English language.
Able to work well independently, manage time well, and handle multiple tasks.
Must have strong organizational skills
Demonstrates knowledge of mainstream mobile device platforms (Apple, Windows, and iOS).
Possess a strong knowledge of database and spreadsheets
TB clearance within the last four years.
Criminal Justice Fingerprint clearance.
Immigration Reform and Control Act of 1986: An Eligibility Verification Form (I-9) will be required along with the supporting documents listed on the I-9 form.
Education and Training: Associates Degree with major coursework in Computer Science or related technology field. Minimum of three years experience in a progressively responsible related field and possession of an A-Plus certification and or Network Plus certification preferred.
PHYSICAL DEMANDS:
Standing/walking (60%), walking (20%), lifting (5%), climbing (5%), bending (4%), squatting (6%). Must be able to lift 10 to 25 pounds.
WORK ENVIRONMENT:
Work environment includes indoor and outdoor environments and office and classroom settings. Floating desk assignment and/or shared office space may be required; moderate noise levels commensurate to a classroom environment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees of United Christian Academy must be professing, born-again Christian in accordance with UC Academy International, Inc.'s religious 501(c)3 bylaws.
Job opportunity on Information Technology for Freshers & Experienced
Information Technology/Support Technician Job In California City, CA
Horizon Technologies is one of the fast growing, CA based organization specializing in IT consulting and business services for mid to large size organizations. Our team has excellent track record of providing excellent career Counseling and Placements in the shortest time.
Horizon technologies offering Fresh H1B (2015-16) Sponsorship - H1B Transfer Expert, Cap exempt and GC processing for OPT, CPT, EAD, L2 EAD so hereby am sending you the mail regarding the company and the recent requirements we got from the clients, Please look at below details & benefits from Horizon and if you are interested reply back to me with your updated resume and brief email ASAP. I will appreciate for references.
As a company, Horizon has strengths that are hard to find. For more than a decade, we have acquired, assembled and integrated the dynamic capabilities modern businesses need to succeed in the global marketplace. When we begin working with you, our strengths become your own.
Horizon Technologies specializes in Application Development/Administration, providing IT services to Fortune 500+ companies. Some of our clients, to whom our consultants provide services are Fujitsu America, PLA, Sonata, Stryker, John Deer, HCL, AT&T, Cognizant, IBM, pfizer, gmac.com, TCS, Wipro, Texas instruments, Wells Fargo, Abercrombie & Fitch, Citigroup, Toyota Motors, GM, AAA insurance, Hartford Insurance, Quilogy, Capital One group, Sprint, Embark, Cingular, Verizon, Bank of America, JPMC, Nation Wide, Bayer, Freddie Mac, Armstrong, Minolta, Nestle, Cisco, Patni, Bell south, Ford, ORACLE, Microsoft, Mahindra Satyam etc.
Training Credentials : (Hands on Session)
• Live Online TRAINING Programs
• Duration of Courses is 4-5 weeks
• Class will be on Monday to Friday
• Class Duration is 1:00 hr to 2:00 hrs per day.
• REALTIME EXAMPLES with all the topics mentioned in course contents
• We are offering best online Training with real time project by 10+ year's expert trainers
• Accommodations are provided
• 100% job placement
• Personalized training methodologies
• Accessible lab facilities
• Mock-Interviews and doubt clarification sessions
• Help and support during interview preparation and on project support
• Aggressive marketing team with more than 10 years of experience
Top Notch Training Programs:
• JAVA UI
• Java/J2EE
• QA Selenium
• Business Analyst
• Data Analyst
• Tableau
• IOS, iPhone
• Android
• Hadoop
• .Net
• WCS
• Sales Force
• Microsoft Dynamics.
Welcoming OPT/ CPT/ H1B/ GC/ Citizens (Fresher and experienced professionals) for our consulting needs
Horizon is a leading IT services Company with a strong customer base across United States.
Benefit Expenses bear by the Company:
• Corporate Training
• H1B sponsorship
• Green card processing for Eligible candidates
• Sales support for deployment onto projects
• Technical support while on the projects
Job Descriptions
Java/J2EE Developer
Required Skills
• JAVA, J2EE, Sun One Application Server, Sybase, Oracle
• JSP, Servlets, Struts, Spring framework
• Serena Dimension or other version control systems
• Quality Center or other requirements/test tracking systems
• Work with the development team in design, development, build and deployment.
• Assist the technical lead with estimating, tracking and reporting.
• Participate in requirements / test case / other reviews.
• Mentor other the development team members in web development, test practices, OO design, and J2EE architecture
.NET DEVELOPER
Required skills
• Microsoft SQL Server 2005/2008, MySQL or other relational databases including stored procedures, views and triggers
• Microsoft SQL Server Reporting Services or other reporting tool
• Microsoft Visual Studio 2005/2008/2010, VB.NET, C#, ASP.NET
• Microsoft Visual Basic
• LINQ
• ASP, VBScript, HTML, JavaScript, AJAX, CSS, XML, XSLT
• Web page design
• Windows application design
BI SQL Data Warehouse Developer
Required Skills
• MS SQL Server
• Strong database design and development experience
• Experience with T-SQL queries and stored procedures
• Experience with MDX and OLAP
• Experience with SSIS and SSRS
• Experience with SSAS is a plus
• Experience with optimizing database design, analyzing data, queries & DDL
• Able to tune Indexes and perform maintenance
• Excellent problem solving skills and analytical skills
Selenium QA Tester with Retail on E-Commerce
Required Skills
• experience in Automation testing.
• Experience in testing on all three components of Selenium
• Selenium IDE
• Selenium Remote Control for automating Web App UI testing
• Selenium Grid
Types of Testing:
• UI testing
• Browser based testing
• API Testing
If you have any questions, please feel free to give me a call at ************/EXT-5059.
Qualifications
Bachelors / Masters - Computer Science, Information technology,
Skills - C, C++, SQL, Etc......
Additional Information
Thanks & Regards,
Ravi Teja
Sr.Technical Recruiter
Horizon Technologies Inc
1270 Oakmead Parkway, Suite # 115
Sunnyvale CA 94085
Ph: ************** Ext: 5059
E-mail id: raviteja@horizontechnolcom
IT Technician
Information Technology/Support Technician Job In California City, CA
The objective of the lT Technician contract is to provide all personnel, supervision and other services necessary to perform lT technical services for systems involved. Actively participates in all exercises and contingency operations, to include preparation for contingency action plans and continuity of operations plans. Use varied functions of multiple office automation software to produce a wide range of documents, formats, etc.
Daily and Monthly Responsibilities:
Maintain existing systems and environments IAW disciplined engineering practices and sustain applications, databases and interfaces in compliance with applicable DHA.
Support system sustainment activities to include maintaining existing legacy systems and environments and to sustain applications, databases and interfaces.
Provide application services to support, maintain and operate systems or services.
Create and test backups of data, provide data cleansing services, verify data integrity, implement access controls.
Maintains system computer manuals containing start-up instructions, system loading, and restart and recovery procedures
lnstall, support and maintain computer systems.
Plan and respond to service outages.
Diagnose software and hardware failures to resolution.
lmplement and ensure security preventive measures are fully functioning.
Monitor and enhance system performance.
Utilize remedy tracking database for current, and historical, tracking of customer req uirements.
Performs server maintenance and management to ensure security and appropriate levels of access.
Manages information backup and recovery functions to ensure the integrity of information stored on network equipment.
Manages information access and distribution through the use of Active Directory and other network management tools.
Provide Help Desk Tier 1, Tier 2 and/or Tier 3 support for technical assistance, order processing, support of multiple software versions, training, warrant, and maintenance.
Team Lead, IT Application Support
Information Technology/Support Technician Job In Ontario, CA
Who we are Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an IT Application Support Team Lead who will oversee a portfolio of SaaS applications. If you love technology, and are keen to join an industry leader - we would love to hear from you!
What you'll do:
As a IT Application Support Team Lead, your key area of responsibility will be to lead a team of talented IT Applications Specialists responsible for managing a large portfolio of enterprise infrastructure applications. This role requires strong people leadership skills along with the ability to provide technical leadership to the team around the design, configuration, implementation and maintenance of Geotab's infrastructure applications. Additionally, the Team Lead is accountable for maintaining a stimulating work environment with a strong focus on building a world class application support team and service offering.
How you'll make an impact
Lead in a Business Relationship Manager (BRM) type role by developing a strong understanding of the various key stakeholders across the organization, especially as it relates to the managed list of enterprise applications.
Work closely with business owners in order to understand business needs and manage expectations of users being supported.
Develop and implement strategies to identify technology direction to support the business strategy while maintaining security posture.
Working with the team, provide advice and recommendations to management regarding technology direction and roadmap capabilities, features and functions aligned with the business while maintaining security posture.
Manage team task assignments, work arrangements and other department expectations.
Engage in high priority incidents and manage escalations with internal users, departments and third party vendors.
Lead problem management to resolve recurring issues in a timely manner.
Mature application and service line capabilities by automating application functionality and optimizing processes.
Ensure team maintains relevant and current application documentation.
Adherence to IT playbook for fully operationalized applications / services.
Support team members including communicating team goals and identifying areas for skill development.
Develop and facilitate technical training in collaboration with Geotab training teams and Learning Center.
Provide project leadership and guidance to the team as SME.
Oversee the activities and performance of direct reports:
Provide direction in alignment with business plans and business strategy.
Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities.
Collaborate and support employees during the performance management process, meeting KPAs and career development planning.
Reporting monthly performance metrics for the team.
What you'll bring to the role
Post-Secondary Diploma/Degree specialization in Computer Science, Engineering or a related field.
Professional certification in Information Technology (e.g. Google ACE, Google Professional Collaboration Engineer, Linux +, AWS) highly valued.
3 - 5 years experience managing or developing application teams.
3 - 5 years experience with Cloud Platforms (platform components and assembling applications).
3 - 5 years of experience in technical, functional & system support of IT applications.
Thorough knowledge of Chrome, Windows and Linux OS installation, configuration, troubleshooting, and maintenance.
Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion.
Proven track record of coaching a team to success against evolving performance targets.
Proven success with coaching and development of employees.
Excellent verbal and written communication skills.
Strong interpersonal relationship building skills.
A strong team-player with the ability to engage with all levels of the organization.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at ******************. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.
(TEMP) IT Technician and Campus Aide (Middle/High School)
Information Technology/Support Technician Job In Los Angeles, CA
IT Technition Under the direction of the Director of Technology, performs a variety of duties related to the District-wide operation of computer systems; installs and maintains computer applications and provides computer hardware support; assists as needed in daily operations of the Technology Department; and performs related work as required; keeps district staff informed and up-to-date on software and hardware changes, developments, etc.; assists the Director of Technology in the management of information systems security; and orients users to new systems and procedures.
Examples of Duties:
* Provides desktop support for various computer platforms, including Microsoft Windows, Apple Mac OS, Apple IOS, and Google Chrome OS.
* Configure workstations for primary network connections.
* Troubleshoots hardware, software, and network connectivity issues.
* Repairs computer hardware on various systems.
* Performs preventative maintenance to maintain optimal system performance.
* Serves as a resource to administrators, teachers, and staff
* Performs imaging of computer systems.
* Maintains the inventory of all computer equipment and peripherals.
* Collaborates with vendors for software and hardware installations, troubleshooting, administration, and maintenance.
* Maintains records in the work order system.
* Pick up and delivers equipment at District facilities.
* Written and oral reports as required.
* Maintains knowledge of current trends in computer support.
* Performs related duties as assigned.
Qualifications Knowledge of:
* Computer hardware and software configurations
* Computer operating systems
* Inventory and documentation practices
* Network cabling standards
* Organizational skills
* General technical terminology
Required Abilities:
* Learn and effectively use hardware and software specific to MPS needs
* Train or assist in providing training to end users
* Troubleshoot hardware, software, and basic network connectivity problems
* Work independently with minimal supervision
* Communicate effectively both orally and in writing
* Establish and maintain cooperative and effective working relationships with others
* Project a mature, constructive, stable, and healthy attitude in a learning environment
* Learn pertinent procedures and functions quickly and apply them without close and immediate supervision
* Demonstrate good interpersonal skills to work with students, teachers, administrators, supervisors, co-workers, vendors, and the public
* Learn new skills to keep current with technology trends
* Instruct others in the use and care of computer hardware and software
* Adapt to changing technologies and learn the functionality of new equipment and systems
* Multi-task while maintaining patience and flexibility
* Manage time effectively between multiple sites Education and Experience
* Graduation from high school and
* College-level courses specializing in computer operation, installation, maintenance, and repair or
* Two (2) years of experience hardware/software support in a corporate network
* License and Other Requirements
* Valid California Driver's License and Proof of Insurance
* A+, Network+, MCSA certification preferred
MPS IT TECHNICIAN PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Physical:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
* Hearing and speaking to exchange information.
* Seeing to read a variety of materials and see computer screens.
* Dexterity of hands and fingers to operate a computer keyboard.
* Sitting and standing for extended periods of time.
* Walking to diagnose computer problems.
* Climbing ladders to diagnose problems.
* Lifting objects up to 60 pounds.
* Vision: See in the normal visual range with or without correction.
* Hearing: Hear in the normal audio range with or without correction.
Hazard:
* Working at heights requiring ladders
* Extended viewing of computer monitor
CAMPUS AIDE
The campus aide assists in maintaining standards of student discipline and ensures the observance of rules and procedures by students and others on school campus at the direction of the school administrator.
Job Duties:
* Cleaning office and hallway space
* Updating, inventorying, and reparation of classroom Chromebooks and computers
* Updating paperwork and other documents (referrals, school emergency folders, student enrollment, etc.)
* Managing files
* Performing other general office clerk duties and errands (such as sorting and distributing mail and deliveries, etc.)
* Assist with student's recovery program (students check in 2x per week to complete work and receive assistance)
* Active supervision of students during nutrition, lunch, and transitions
* Ensure the safety of all students
* Observe students during passing periods between classes; assure timely return of students to class
* Greet parents in the mornings and maintain security of front gate and sidewalk area
* Light office work (e.g. distributing late slips, making photocopies)
* Clerical work to support classroom teachers
* Serve as a positive representative for our school during interactions with parents, students, teachers and school staff
* Consistent attendance and punctuality
* Supervise after school detention if needed
* Establish good relations with individual students and groups communicate orally with staff, parents and students, react quickly and appropriately in emergencies.
* Operate two-way radio equipment; work effectively with Personnel, students, parents, the public and others.
* Other job related duties and schedules assigned by supervisor
Qualifications
Qualifications:
* Valid First Aid/CPR/AED certification, American Red Cross (preferred)
* High School Diploma
* Basic methods of individual and group supervision.
* Basic interests, attitudes, behaviors, and emotional development of adolescents.
* Strong commitment to the mission and vision of the school.
* Must possess organization, communication, and problem-solving skills.
* Strong administrative and organizational skills.
* High level of communication skills, both written and oral.
* Strong initiative and ability to solve problems.
* Ability to demonstrate skills in the development of academic activities.
* Unwavering in pursuit of excellence even in the face of difficult opposition and challenges
* Bilingual (oral & written) Spanish/Englis
* Ability to stand, walk, and bend for many hours
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, bend, and sit for long periods of time. The employee must also be able to listen and hear students, lift and/or move up to 50 pounds and be appropriately mobile, including by escorting students across campus as needed. This job description should not be construed to imply that these requirements are the only duties, responsibilities, and qualification for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills and perform other related work as required or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IT Systems Administrator - Join Our Mission-Driven Team!
Information Technology/Support Technician Job In Los Angeles, CA
Are you a junior-level IT pro with a passion for keeping systems running smoothly, securely, and efficiently? Join Vital Research-a mission-driven social science research and evaluation firm dedicated to conducting community-driven, culturally responsive, and innovative research that creates meaningful impact. As an IT Systems Administrator (Hybrid), you'll be at the heart of our company's IT operations, managing and maintaining our IT infrastructure, ensuring its reliability and performance.
In this essential role, you'll gain hands-on experience with troubleshooting, system optimization, and cybersecurity, while collaborating with a small, supportive IT team. If you're a tech-savvy problem solver ready to grow and make a difference, we want to hear from you! This role offers the chance to expand your skills while making a significant impact.
Responsibilities
System Administration & Infrastructure Management
Apply and manage security patches and updates across Windows, Linux (Ubuntu/Debian, CentOS), and AWS instances.
Configure and maintain Active Directory, Group Policy, DNS, DHCP, and TCP/IP networking.
Administer and troubleshoot VMware ESXi for virtualization management.
Oversee backup and disaster recovery solutions to ensure business continuity.
Implement security best practices across on-premises and cloud environments.
Cloud, Database, & Network Management
Deploy, monitor, and optimize AWS services, including EC2, IAM, S3, and cost controls.
Administer Microsoft SQL Server, managing backups, restores, and security settings.
Maintain compliance and security for cloud-based workloads.
Manage firewall configurations (Fortigate), VPNs, and security policies to prevent cyber threats.
Monitor and mitigate security risks, including phishing attempts and unauthorized access.
Enforce encryption, multi-factor authentication (MFA), and data protection standards.
Enterprise Software & Mobile Device Management
Manage Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and licensing.
Oversee BOX cloud storage, ensuring user access, security, and enterprise integrations.
Administer MDM for mobile device enrollment, policy enforcement, and remote troubleshooting (Android).
User Support & IT Operations
Provide Tier 2 and 3 technical support via remote access, phone, email, and in-person assistance.
Troubleshoot hardware, software, and application issues for desktops and laptops.
Utilize IT Service Management (Wrike) for ticket tracking and resolution.
Conduct user training on IT security best practices and enterprise applications.
Maintain IT asset inventory and procurement tracking.
Compliance & Documentation
Ensure compliance with industry regulations, including HIPAA, PHI, and PCI DSS.
Maintain IT documentation, including policies, network diagrams, disaster recovery plans, and security protocols.
Conduct regular system audits and security reviews.
What We're Looking For
Education & Experience: Bachelor's degree in IT or a related field (or equivalent experience) with 3-5 years of experience in IT system administration.
Skills: Expertise in Windows Server, Linux (Ubuntu/Debian/CentOS), AWS (EC2, S3, IAM), Microsoft SQL Server, network services, virtualization (VMware), and cloud-based tools like Office 365 and MDM solutions.
Certifications: Preferred certifications include Microsoft Certified: Azure Administrator Associate, AWS Certified Solutions Architect, and ITIL Foundation.
Why Join Us?
Shape and secure Vital's tech landscape in a collaborative, fast-paced environment. We're seeking a proactive, tech-savvy problem solver to drive innovation and optimize systems.
Make an impact - Contribute to meaningful research that drives change.
Great benefits - Medical, dental, and vision care.
Work-life balance - Flexible hours and vacation.
Professional growth - Certifications and hands-on experience.
Future security - 401(k) plan after one year.
Wellness support - Employee Assistance Program.
Ready to advance your IT career? Apply today by submitting your resume and cover letter-we'd love to hear from you!
About Vital Research
Founded in 1982, Vital Research is a national consulting firm specializing in high-quality social science research. We partner with clients across 40+ states to deliver research and evaluation that drive actionable insights and community transformation. We are dedicated to fostering a diverse, equitable, and inclusive workplace. Learn more at **********************
IT Systems Administrator III
Information Technology/Support Technician Job In Los Angeles, CA
At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation's most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth.
Discover your future with us.
Areté is seeking an experienced IT Systems Administrator III to work in our Northridge, CA facility. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department. Selected candidates must be eligible to obtain a Top Secret security clearance with SCI access and may be subject to passing a CI Polygraph. The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some afterhours support. Candidates will also support a variety of information systems at varying levels of complexity on the classified and corporate networks. This is an exempt non-supervisory full-time position.
Primary responsibilities:
Integrating, upgrading, and managing domain services and infrastructure systems in a Microsoft Windows Server environment.
Configuring and administering various line of business applications, IT/Cyber Tools, and other software solutions.
Recommending improvements to the company's IT services.
Contributing to computer and network security using a variety of security-based products.
Managing data backup and restoration systems for the local facility.
Some administration and maintenance of client computers and solutions in various LAN environments.
Providing end user support for local office
Maintaining software licensing records and providing support to IT budget planning sessions.
Mentoring other IT staff and leading technical projects.
Other duties, as assigned.
We have an impressive range of benefits, programs, and perks that we offer:
Generous PTO and Leave Times
Bereavement
Paid Time Off (PTO)
Paid Parental Leave
Financial Benefits
401K Retirement Plan Contribution
Employee Stock Ownership Plan
Continuing Education Funds
Health, Medical, and Wellness Benefits
Medical Insurance
Dental & Vision Insurance
Life Insurance and Long-Term Disability (LTD)
Vision Reimbursement
Qualities We Look For
Creativity
Integrity
Passion
Responsiveness
Collaboration
Experiences and Background We Look For-
Bachelor's Degree in an Information Technology related discipline and/or current, applicable industry-standard certifications (MCSA/Azure, CCNA, Security+, RHCSA);
Minimum of 5 years working as a Windows System Administrator, Linux Systems Administrator, Network Administrator or similar role;
Must have or be able to obtain a Security+CE or equivalent certification for DoD 8140/8570 IAT Level II or higher within 90 days of employment;
Proficiency with domain services utilizing Windows Server including Active Directory, DNS, Group Policy, DFS, and DHCP.
Advanced IT troubleshooting skills and experience.
Strong interpersonal skills, ability to work autonomously and on a team.
Strong written communication skills and the ability to produce technical documentation.
Must be able to lift 25 pounds.
Nice to have-
Active Top Secret security clearance;
System administration of Red Hat Enterprise Linux 8 or later.
Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Veeam Backup & Replication, or SCCM Configuration Manager
Familiarity with classified information system Cyber Security tools and technologies (Nessus/ACAS, SCAP Compliance Checker, DISA STIGs).
Experience collaborating with Cyber Security professionals
The salary range for this role is $85,000 to $115,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate's work experience, education/training, and key skills.
Other Requirements
U.S. citizenship is required to meet position eligibility.
Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Successful passage of a criminal background screen is required to meet position eligibility. Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility.
Other Considerations
Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at ************ for assistance.
[WEBTOON] Junior IT Administrator
Information Technology/Support Technician Job In Los Angeles, CA
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.
With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE and DC Comics, among many others.
The Junior IT Administrator is responsible for serving as the first point of contact for IT support, troubleshooting hardware, software, and network issues for WEBTOON's employees. This role includes managing user accounts and system access, supporting onboarding and offboarding processes, and providing technical assistance with various business tools. The ideal candidate will have a strong understanding of IT systems, excellent communication skills, and a customer-focused attitude to effectively resolve technical issues and support users.
Essential Duties:Serve as the first point of contact for IT support, troubleshooting hardware, software, and network issues.Manage user accounts, permissions, and system access.Support onboarding/offboarding processes by provisioning devices and accounts.Maintain and deploy IT equipment; conduct hardware replacements or upgrades as needed.Provide technical support for operating systems, Microsoft Office, Google Workspace, VPN, and other business tools.Document IT processes and create user-friendly how-to guides.Collaborate with vendors for hardware and software procurement.Assist in IT security management and Helpdesk initiatives.
Minimum Qualifications:Diploma or degree in Computer Science, IT, or a related field, or equivalent experience.1-2 years of experience in IT support or Helpdesk roles.Strong troubleshooting skills and familiarity with mac OS, DNS, O365, Google Workspace, and VPN systems.Excellent communication skills and a customer-focused attitude.Korean language proficiency is a plus but not required.Ability to work independently and as part of a team.Flexibility to work outside standard hours as needed.
What We Offer: Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals Health benefits, including vision and dental!Generous PTO and Parental Leave Top-up 401K ContributionsCommuter BenefitsWork-From-AnywhereGlobal WEBTOON and LINE FRIENDS discount program Winter break shutdown and a whole lot more!
$60,000 - $70,000 a year
With approximately 170 million monthly active users, WEBTOON Entertainment's IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world's leading webnovel platform--Wattpad WEBTOON Studios, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.
Join us and work with some of the biggest artists, IP, and fandoms in comics!