Information technology/support technician jobs in Temecula, CA - 1,299 jobs

Job Description The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Nov 20 2025 Pacific Standard Time Applications close:

We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols. Key Responsibilities Provide front-line technical support via phone, email, and in person Install, configure, and maintain workstations, laptops, and peripheral devices Troubleshoot user access issues related to CAC, Active Directory, and network permissions Support patch management, antivirus, and STIG compliance tasks Assist in imaging systems and software deployment using tools like SCCM or MDT Maintain inventory of IT assets and support lifecycle management Escalate unresolved issues to higher-level system administrators or network teams Log all support interactions in the ticketing system and track resolution status Provide user guidance and training on common applications and security best practices Minimum Qualifications U.S. Citizenship and Secret clearance or eligibility Associate's degree in IT, Computer Science, or related field (Bachelor's preferred) 3+ years of experience providing user and desktop support in a DoD or secure environment Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting Familiarity with DoD security policies, including RMF and DISA STIGs Security+ certification required Additional Preferred Qualifications Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems Experience with DoD user account provisioning and revocation procedures Familiarity with VDI environments (e.g., Citrix, VMware Horizon) ITIL v4 Foundation certification Experience working in a SIPR/NIPR dual-environment support role Strong communication skills and ability to support non-technical users

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent on contract award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What sets you apart: IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP

Background information: Innovative Defense Technologies (IDT), provider of cutting-edge cloud-based integration, automated testing and data analysis for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Corporate Helpdesk Technician to be based in our San Diego office. Leveraging advanced software automation, model-based systems engineering (MBSE), and AI-driven capabilities, IDT accelerates capability development, enhances operational readiness, and reduces lifecycle costs for the Department of Defense. The company is dedicated to transforming defense systems through innovation, efficiency, and mission-critical results. Overview: IDT is seeking a Corporate Helpdesk Technician that will administer and maintain Windows based end user computing systems intended to support corporate IT infrastructure and services in the cloud, on premise, and remote IDT offices. Main responsibilities will focus on supporting the helpdesk, assisting other engineers in fine tuning the network, systems and corporate applications and support end user issues to. All applicants must be able to obtain/maintain an active U.S. Security Clearance. Responsibilities Include: * Day to day end user support and ensuring tickets are closed in a timely fashion. * Administer Microsoft 365 environment (email, compliance, SharePoint, etc.) * Image, deploy, troubleshoot, maintain end user workstations * Perform requirements analysis, translating business need into IT resource specifications * Developing internal and external documentation * Asset management and procurement * Provision end user workstations per corporate and end user needs * Patching and maintenance of end user workstations and corporate physical and virtual servers, storage, cloud instances, and infrastructure * Contribute to improvement of administrative and operational processes * Perform administration and lifecycle management of hypervisors, automation and orchestration software, enterprise virtual Systems and networks utilizing multiple network management tools and applications * Ensuring that all systems are in compliance with industry standard IT security frameworks such as NIST Minimum Required Qualifications: * Bachelor's degree in Information Technology, Information Systems, Computer Science, or related field or equivalent professional full-time experience. * 5+ years of experience in a relevant technology field required Required skills: * Experience with imaging end user workstations * Experience with enterprise domain/active directory environment * Experience with ticketing systems * Experience interfacing directly with end users and troubleshooting end user issues both in-person and remotely * Extensive experience with Operating Systems (Mainly Windows and some Linux) configuration and administration * Experience working within Microsoft 365 environments * Basic network experience - understanding IP and subnetting * Demonstrated ability to shift from one project to another in an agile work environment * Ability to communicate technical approaches and details within small project teams, including team interaction and presentations * Ability to travel approximately 10% to remote IDT offices around the US * Experience with cloud environments, such as Amazon Web Services and Microsoft Azure * Contribute to research, implementation, and management of new hardware and software solutions organization-wide Preferred skills: * BeyondTrust Remote Support solution * Zendesk ticketing system * Networking protocol experience (802.11, TCP, UDP, ICMP) * VMWare, AWS, Azure, SEC+, A+ certifications or equivalent is a plus * Group Policy Management * Familiarity with IT Compliance frameworks (NIST, ISO, etc…) Competencies: * Ability to create and employ requirements and specifications during discovery phase of corporate solutions. * Desire to stay current with industry trends and best practices * Excellence in technical oral and written communication with peers and non-technical cohorts * Be capable of working independently, but thrive in a team environment * Solid analytical abilities, coupled with a strong sense of ownership, urgency and drive * Ability to work in a fast-paced environment while maintaining established service-level agreements (SLAs) * Excellent time management skills Pay Range*: $72,000 - $114,450 or $85,500 - $139,650 * Pursuant to California Senate Bill 1162, IDT is required to disclose the "pay scale" or "pay range" associated with a job posting. Notably, however, this amount may not be reflective of actual compensation that may be earned as pay is dependent on a candidate's experience, skills, and education. The posted range does not include bonuses, commissions, tips, or other benefits. Click here for additional information about Senate Bill 1162. IDT is often looking to place multiple candidates at various levels. Therefore, more than one pay range has been included, commensurate with experience. EEO Statement: IDT is an Equal Opportunity employer.

The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user. Specific Job Duties Include: Answer incoming Help Desk calls and emails Create tickets and collect basic client information such as: Company information User Issue Whos effected Perform basic Help Desk troubleshooting Password resets Add/Remove O365 licenses Fix broken mapped network drives Add/remove PC user (Local/Domain) Install updates Add printers (Local and Networked) Install client-side software Troubleshoot client-side network connections Setup email on mobile devices Act as HelpDesk Tier 1 escalation Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less) Restore files Review application issues Identify and address network outages Troubleshoot group policies Troubleshooting site-to-site and point-to-site VPN issues Address network connectivity issues Review server space issues Requirements: 1-3 years of experience in Help Desk or IT support position High School diploma or GED equivalent Strong networking knowledge Ability to problem solve and troubleshoot Familiar with Windows Server Excellent verbal and written communication skills Detail-oriented and organized Ability to multitask and excellent time management skills Work as a proactive team member in an office setting Fast-paced learner with 1-2 week training period Working knowledge of Microsoft O365 email and office Working knowledge of Microsoft Windows

Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support: Lab Equipment and Client Workstation Setup Physically install, cable, and configure laboratory PCs and client terminals used for CDS. Confirm network connectivity of CDS clients to the domain or local environment. Assist with installing approved drivers and software required for instrument communication. Instrument-to-PC Integration Support Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable. Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin). Troubleshoot hardware or connectivity issues during physical setup. Server Room and Network Coordination Support racking, patching, and physical organization of virtual host servers or lab switches as directed. Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity. Document physical connections and device labeling per plant standards. User Access and Device Configuration Assist with domain-join and basic Windows configurations on lab clients under provided SOPs. Configure local or network printers and barcode devices as needed. Apply hardening settings and antivirus installations under OT team direction. Implementation Documentation and Handover Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking. Document installation steps and provide feedback on physical setup procedures. Experience/Requirements: 2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments Strong experience with Windows client configuration, instrument connectivity, and physical network setup Comfortable working in lab environments with strict documentation and procedural controls Basic understanding of GxP, ALCOA+, and validated system handling Familiarity with Active Directory, network troubleshooting, and desktop deployment Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!

Job Description Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking full-time Information Technology Administrators to support contract work out of San Diego, CA. Responsibilities: Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers. Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review System and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. Install hardware and software; Maintain or repair equipment Troubleshooting a variety of computer issues Offering technical support on-site or via phone or email Diagnose computer problems Set up computer equipment Schedule maintenance and teach clients to use programs Perform repairs and computer parts ordering Utilize SCCM to apply necessary OS patches and upgrades on a regular basis, upgrade administrative tools and utilities and configure/add new services as necessary Perform installs of servers/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Assist with the administration and maintenance of telephone equipment, protocols and routing queues necessary to meet business needs Plans and executes Information Technology activities projects/administrative duties as needed: document task, management of user and operational forms, inventory records, data calls, office file maintenance, etc. Qualifications: Active Top-Secret Security Clearance Bachelor's Degree plus 6 years of additional relevant work experience; or Associate's Degree plus 4 years of additional relevant experience; or 10 years of additional relevant work experience

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Looking for a new opportunity with amazing benefits? Come work for the best. Noesis Group, Inc. provides IT/IS consulting services to the business, educational and pharmaceutical communities of San Diego and Orange Counties. We offer comprehensive project management, business analysis, and support services covering networks, systems, applications, and more. Our mission is to generate loyal, satisfied, and long-term clients. Our ongoing success in accomplishing this goal has been attributed to the character and caliber of the professionals that comprise the Noesis team. Each member is dedicated, highly skilled, experienced, courteous, reliable, and respectful. Would you like to be part of our growing professional team? We offer an exceptional work environment, great benefits and many opportunities for professional growth. Some of our benefits include: fully paid medical and dental, matching 401K plan, and a generous Paid Time Off (PTO) plan up to four weeks commensurate with seniority. Noesis offers a $5000.00 annual training budget for employees who wish to further their education in Information Technology. We are currently seeking a highly motivated, full time Help Desk Support Specialist-L2 to provide outstanding service to our San Diego County client base. JOB DESCRIPTION Under the direct supervision of the Technology Manager, the Help Desk Support Specialist-L2 will provide on-site technical support for Noesis clients. The Help Desk Support Specialist-L2 must be able to quickly and professionally identify, research, and resolve a wide range of issues relating to technology and computing systems. The Help Desk Support Specialist-L2 may serve as a “first point of contact” for end-user technical support needs. This is a full-time position with a regular schedule of 40 hours per week. The Help Desk Support Specialist-L2 must embrace the entrepreneurial spirit of our small, growing organization and possess high levels of self-initiative, accountability, and flexibility, coupled with a professional and strong work ethic. SKILLS / REQUIREMENTS Because we only hire the best candidates, you must have the following skills and education to be considered: Able to build and maintain supportive relationships within the organization Highly accurate, organized and detail-oriented Excellent customer service skills Exceptional oral and written communications skills Excellent technical writing and documentation skills Above-average analytical and deductive reasoning skills Ability to learn new technologies quickly and easily Work efficiently and reliably in unsupervised and varying environments Maintain calm and professional composure in stressful environments Demonstrated track record of offering excellent customer service over the phone Possess significant working knowledge of all of Microsoft's operating systems Willing to travel to on-site locations to support clients desktop needs Have a strong working knowledge of all of the components in Microsoft's Office suite Able to quickly and efficiently diagnose and resolve problems with both PC and MAC Able to diagnose and resolve networking problems using industry standard tools and procedures Active Directory Management Azure / Active Directory Hybrid Intune Windows 10 Management Intune MDM Management iPads / iPhones / Android Microsoft SCCM or MDT Group Policy Management PowerShell for Office 365 and Azure Prefer Scripting Skills including PowerShell and batch files Windows 11 Install / configure / diagnostics Windows 11 image creation and deployment Prefer one or more current Microsoft certifications Must have a High School diploma or equivalent Must have a valid CA Drivers License Prefer a 4-Year college degree (Bachelor's or above) or equivalent experience 5+ years of highly relevant, extensive, hands-on experience Please submit your electronic resume and a personalized cover letter to ************************************ Please do not contact the hiring company directly. Principals only; recruiters, please don't contact this job poster.

Installs, modifies and makes repairs to computer hardware and software systems and provides second level technical assistance to system users. Essential Duties and Responsibilities include the following; however, other duties may be assigned. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Maintains and deploys computer images and application packages. * Configures, deploys, and maintains virtual desktop computers. * Manages inventory control of IT equipment and supplies. * Upgrades computer hardware and software components. * Configures and installs project site/office IT equipment. * Remains abreast of changes in user and system software and hardware requirements. * Provides second level end-user support. * Configures, and deploys corporate mobile devices. * Administers corporate mobile phones services. * Troubleshoots minor network issues. * Consults with outside service provider when problems cannot be resolved internally. Management Responsibilities None. Additional Duties and Responsibilities * Supports and adheres to the matrix organization format. * Models and reinforces safety as a top priority of the organization. Always wears a hard hat and other appropriate personal protective equipment in the field. * Practices the AQM philosophy of continuous improvement. * Meets schedules and deadlines, adheres to policies and procedures and maintains a good attendance/tardiness record. * Ensures client satisfaction, both internally and externally, through positive, pleasant, professional and efficient handling of issues. * Exercises good interpersonal skills by gladly assisting others to accomplish work of the organization, even if it is outside the scope of regular duties. * Performs other duties as assigned by the Supervisor. Education, Experience, and Skills Two-year degree/certificate from a college or technical school; and three years related experience and/or training; or equivalent combination of education and experience. Technical and Mental Skills * Reads, analyzes and interprets documents such as safety rules, operating and maintenance instructions and procedure manuals. * Writes routine reports and correspondence. * Speaks effectively before groups of customers or employees of organization. * Defines problems, collects data, establishes facts and draws valid conclusions. * Calculates figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. * Interprets a variety of instructions furnished in written, oral, diagram or schedule form. * Organizes and manages time, duties and activities efficiently. Certificates, Licenses, Registrations None required. Physical Demands are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and stand; walk; use hands to finger, handle or feel; reach with hands and arms; and hear and speak. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The office provides a safe and healthy work environment, is adequately heated and cooled, is free from exposure and extreme conditions, has appropriate lighting and office furnishings, and is smoke-free and drug-free. While performing the duties of this position, the employee is normally exposed to a standard office environment. While performing the duties of this position in the fabrication shop, warehouse, maintenance shop or at a project site, the employee could be regularly exposed to any number of the following, including, but not limited to: moving mechanical parts; moving machinery; close tight quarters; rough and sloped terrain; fumes or airborne particles; drilling and blasting activities; welding activities; toxic or caustic chemicals; the potential of falling rock; and outside weather conditions. The employee may be occasionally exposed to risk of electrical shock and vibration. The noise level in this work environment is generally loud. Equal Opportunity Employer, including disabled and veterans. View Company Information To see other positions, click here.

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist in JPMorgan Healthcare Payments, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. You are responsible for analyzing project and business requirements, defining test approach and executing end-to-end test cases. Job responsibilities Design, develop, execute, and maintain test plans and test cases for frontend and backend solutions Participate in complete software development life cycle including analysis, design, test execution, test automation, and operational rollout Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills Formal training or certification on software engineering and testing concepts 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Experience with Selenium WebDriver, JavaScript, HTML, Rest API, SQL and related testing tools Practical knowledge of programming in C# Exposure to AWS cloud technologies Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be responsible for identifiying, researching, and resolving technical problems; responding to telephone calls, electronic and personnel requests for technical and application support; tracking and monitoring the problem to insure a timely resolution; and following appropriate escalation procedures. Other responsibilities may include special POS programming as assigned or internal knowledgebase documentation. Knowledge/Experience: 1-2 years help desk experience High School degree or equivalent Proven ability to troubleshoot computer hardware and Microsoft Windows Experienced with network troubleshooting Ability to learn multiple software applications Restaurant experience a plus! Position Type: Part Time

Duration: 0-3+ Months (Possible Extension but no guarantee) Shift: 8 am to 5 pm (Monday to Friday) Dress Code: Smart Casual, comfortable shoes. No jeans. Driving: Yes Interview Type: Virtual via Microsoft Teams Job Description: The candidate will be responsible for first responder for service and supply request on fleet of printers. Install/move printers, monitor supply levels, replenish consumables, perform basis setup of IP address and print driver, customer service. In-Person Customer Service experience, basic PC and Networking, basic experience on operating printer and copier, basic mechanical and technical skill would be successful in this role. There will be extensive walking and standing around campus to visit customer's office/location of printer, occasional lifting.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Internship Program - ITS (Information Technology Solutions) This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects. Program Goals: Begin building technical foundation Provide challenging assignments Develop enterprise perspective Begin network building Transition to job offers after schooling is complete Build pride and engagement Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration. Each program consists of yearly rotations in departments such as: Engineering, Sales, Service & HR IT Enterprise Applications Client Support Services Cybersecurity Solar Analytics Infrastructure Services Manufacturing IT Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business. Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns. Minimum qualifications: Currently enrolled in a Bachelor's or Master's program at an accredited school Current overall GPA of at least 2.8 on a 4.0 scale. 0-3 years of related experience. Previous internship and/or relevant project experience in a technology related field. Must be able and willing to relocate to San Diego, CA for the duration of the internship Preferred Qualifications: Ability to work in a fast-paced cross-functional team environment. High energy level and sense of urgency. Strong verbal and written communication skills. Good business / technical judgment. Ability to handle multiple priorities for a variety of tasks. Compensation: The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type. #2026ETPosting This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: January 8, 2026 - April 30, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

: Top 5 Required Skills 1. Customer Service - The ability to effectively identify and address key customer needs. This includes leading others to maintain focus on customers and seeking information to uncover a true client need. 2. Documentation - The ability to document solutions to basic IT issues by using standard policies and procedures. 3. Collaoration - Fosters working together by establishing, communicating, and reinforcing shared values, norms, and objectives. 4. IT Knowledge - Basic understanding of IT-related content knowledge to carry out work tasks. 5. Troubleshooting - The ability to resolve end-user hardware, software and networking issues by implementing a progressive troubleshooting methodology. Technologies: What does this temp must know to perform the required job duties * Microsoft Products - Windows, Office (Outlook, MS Teams) * Basic Networking - Basic understanding for how networks work. (Home routers, wireless access points, network topology) Required Education: * High School Diploma or equivalent. Required Years of Experience: * 6+ months Physical Requirements * Will be working for a Service Desk. Answering phone calls, chats, etc.. and helping in the Service Center. Not expected to install/lift heavy equipment. Driving Requirements: Please complete below: * Are their driving responsibilities no matter how minimal with this role? None Job Description * Provide 24 hour IT support services to Qualcomm employees in all domestic and international locations. IT Support Analyst, Associates are expected to consistently perform at current group metrics set by management. Provides technical assistance to computer users. Answers questions or resolves computer problems for clients via telephone or chat. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. * Principal Duties and Responsibilities: Provide first level support to resolve problems with products, applications, and devices through incoming incoming phone calls, Chats, and Emails Utilize current problem management and knowledge management software in accordance with standard operating procedures to track all inbound calls, incidents, and service requests Actively listen to end user requests, confirm an understanding of the issue, diagnose the problem, provide an accurate and well thought out solution Supports documentation of details of incidents, status of service requests, and resolutions, and follows escalation procedures. Collaborate with peers, leads, and various escalation groups to troubleshoot and resolve customer issues. Contacts are primarily within immediate work group. Supports efforts to meet key performance indicators (e.g., performance, availability, capacity). Seeks out learning opportunities and feedback to increase own knowledge and skill using internal training resources. Provide feedback regarding knowledge base articles and procedures Associate needs to be aware of Call, Chat, and Email queues, as well as work related email and the overall status of the department. Utilize mail lists and group chats to keep informed of outages, issues and policy changes Comments for Suppliers: * How many rounds of interviews should be expected? 2 (Phone screen, and on-site if screen goes well) * Work Location: Onsite in San Diego to start then once training has completed will move to 4 days in office/1 day remote * 5535 Morehouse Dr San Diego, CA 92121 (building S) * Shift: Hour/Days of Work - Monday through Friday 9-5pm pst Comments for Suppliers: Note: Work Location: * Onsite in San Diego to start then once training has completed will move to 4 days in office/1 day remote

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Provide Incident Support and Request Fulfilment to the customized Software Toolchain environment which is based on Git/Gerrit/Jenkins, Artifactory, including the testing cloud environment, etc. ITIL - Incident Management: To manage the lifecycle of all Incidents. The primary objective of Incident Management is to return the IT service to users as quickly as possible. ITIL - Event Management: Make sure that the Git/Gerrit software toolchain environment CIs and services are constantly monitored. ITIL - Request Fulfilment: To fulfil Service Requests, which in most cases are minor (standard) Changes or requests for information. Monitor and troubleshoot the alerts from monitoring system for the software toolchain environment Monitor and analyse the continuous integration jobs based on Jenkins, and contact stakeholders of the jobs for troubleshooting, if necessary. Documentation of technical fix solution and knowhow Participate in team meeting if required Participate in downtime maintenance testing, if required Support the software toolchain environment on day-to-day work, including any possible applications tools issues, services, or workflow related issues and services. Knowledge handover upon completion of assignment, if required. Qualifications Work experience at least 2 years, administration of Git/Gerrit/Jenkins, and/or other open source tools, e.g. Artifactory etc. Experienced in Linux environments, comfortable in networking topics Scripting experience in Java, Python, is a plus. Fast learner and self-motivated in learning in new environment Strong analytical and problem solving skills Customer orientation Good team player and good communication skills English (written and spoken) is a must Additional Information PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.

Job DescriptionBoarhog will be hiring a Technical Support Specialist in San Diego CA to support the Surface Combat Systems Training Command (SCSTC) which requires Network Administrative Support, including Information Management, Computer and Local Area Network (LAN) Administration, Cyber Security, System Assessment and Authorization (A&A), Functional Area Needs Analysis/Research, Technical Documentation, and Technical Helpdesk Support. SCSTC consists of the Command and Staff located in Dahlgren, Virginia, as well as SCSTC Units, Sites, and Detachments worldwide. Travel may be required to locations such as Mayport FL, Pearly Harbor HI, Everett WA, Norfolk VA, Rota Spain, and Yokosuka Japan. The use of overtime is authorized when necessary to cope with emergencies, to perform tests, or conduct operations that are continuous in nature and cannot reasonably be interrupted or completed otherwise. The Boarhog headquarters is in Old Town San Diego CA with the Boarhog Program Manager for this contract operating out of Boarhog's Richmond VA office. REQUIRED SKILLS and KNOWLEDGE:(1) Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) (2) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes (3) Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance EXPERIENCE:Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/HelpDesk support. CERTIFICATION:IAT Level I (e.g. CompTIA A+ CE, Network+ CE, Linux+) CLEARANCE:All Contractor personnel shall possess, at a minimum, at the time of Task Order award a current SECRET clearancebased on a Tier 3 (T3)/Tier 3 Reinvestigation (T3R) completed within the last 10 years. OTHER HIRING CONSIDERATIONS:Preference is given to candidates who reside in a Historically Underutilized Business Zone (HUBZone) as determined by the Small Business Administration (see SBA website) BOARHOG BENEFITS:Boarhog has over 13 years of Maritime Industrial Base (MIB) steady, controlled growth and profitability, offering our full-time associates a remarkable compensation package, including: Competitive salary and opportunities for additional compensation. Greater Self-Determination Medical / Dental / Vision Health Benefits. Generous 401K retirement plan after six months of full-time employment, with pre-tax/post-tax options and company matching with immediate vesting to boost retirement savings Vacation. Health savings account. Stipend for residing in a HUBZone location Relocation or small signing bonus, and earned a performance bonus. We thrive in a welcoming culture within a completely flat organization, with a demonstrated vested interest in our associates' personal and professional goals and aspirations, taking pride in the resulting exceedingly low associate turnover rate. As a successful and respected SBA Certified Service Disabled Veteran Owned (SDVO) and Historically Underutilized Business Zone (HUBZone) small business, there is no fat on the Boarhog, promoting a great degree of self-determination... nobody with Boarhog has ever and will never make a living watching other associates do work. The company Chief Executive Managing Member and Owner actively engages in the day-to-day operations and growth objectives, and also periodically performs direct on government and commercial contracts. Pigs in the breakfast... skin-in-the-game, and the story behind our logo. Come join us! E04JI800rmcl408bvjl