Information Technology/Support Technician Jobs in Waltham, MA

Integrated Computer Solutions, Inc. (ICS) is a leader in UX design, software development, and embedded and cybersecurity solutions. Since 1987, we've been partnering with businesses to build impactful products across industries like medical devices, automotive infotainment, and IoT platforms. As a mid-sized company, ICS prides itself on its collaborative, hands-on environment, where every team member makes a direct impact. We're seeking a Dev/Ops IT Specialist to drive our technology operations and dev/ops infrastructure in our Waltham office. (This is not a hybrid role.) This role is ideal for a hands-on professional who thrives in a smaller team setting, enjoys problem-solving, and has experience supporting both IT and customer projects. Position Overview As the Dev/Ops IT Specialist, you will coordinate with ICS's IT systems and infrastructure while contributing to DevOps practices that support our customer engineering teams. This role combines hands-on technical work with leadership responsibilities, making it perfect for someone who thrives in environments where flexibility and adaptability are critical. You'll be vital in optimizing IT operations and integrating DevOps principles to enhance software delivery and customer projects. This role is a Waltham, MA-based, and US citizenship is required. Key Responsibilities Operational IT Systems: Drive IT operations, ensuring reliable performance, security, and scalability of systems and networks. Administer business-critical tools and platforms, including cloud-based services, communication tools, and collaboration environments. Provide IT support for engineering teams, particularly in software development and testing workflows. DevOps Integration: Collaborate with software development teams to implement and maintain CI/CD pipelines for streamlined code deployment. Optimize development environments for efficiency and reliability, including managing source control systems (e.g., Git) and automation tools. Coordinate cloud infrastructure for development and production environments, including AWS, Azure, or similar platforms. Hands-On Support: Provide direct technical and laptop support to teams, troubleshooting and resolving issues promptly. Configure and manage tools like Google Workspace, Jamf, Git, Okta, Atlassian products, Slack, Salesforce, and AWS services. Implement and maintain cybersecurity protocols, including endpoint protection and secure development practices. Compliance & Cybersecurity: Ensure IT practices comply with industry standards and regulations (e.g., ISO 13485 for medical devices). Develop and maintain disaster recovery and business continuity plans for IT and development systems. Compliance with NIST. Team Collaboration: Work closely with cross-functional teams to understand and address IT and DevOps needs. Act as a key collaborator between IT and engineering to foster a unified, efficient development and operations environment. Required Qualifications 4+ years of experience in information technology, System Administration or DevOps Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, or GitHub Actions) and version control systems (e.g., Git). Strong technical expertise in IT infrastructure, network management, and cloud services Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus. Proven ability to troubleshoot and resolve technical challenges hands-on in a dynamic environment. Preferred Skills Knowledge of regulated industries (e.g., medical devices, aerospace) and relevant frameworks (e.g., ISO standards). Proficiency in Linux and real-time operating systems. Previous experience in IT or DevOps roles within small to mid-sized product or technical environments. Why Join ICS? At ICS, you'll find a collaborative, team-oriented environment where your contributions directly impact you. You'll work closely with UX design and software engineering teams, which is key in driving innovation and improving how we build and deliver groundbreaking products.

IT Risk AssociateQuincy, United States of America The Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. Specifically, the Associate works to identify, assess key risks and control effectiveness throughout the assigned business line by driving business unit adherence with applicable risk frameworks, Corporate/Business Line policies and standards. S/He will also assist with completion of business line risk initiatives, as assigned, such as risk assessments, KRI/KPI development and monitoring, and on-time remediation of issues. The Associate must be able to effectively partner with various stakeholders. Support and drive various activities relating to IT risk management, monitoring, and reporting. The role will involve defining, collection, review, and analysis of Technology metrics, as well as remediation action plans. Essential Functions: Support the implementation of Key Risk Indicator (KRI) framework. Review documentation (Policy, Standards and Procedures) to ensure completeness, gain feedback from key stakeholders and confirm alignment with enterprise policies. Interprets regulations with a large degree of independence and suggests methods of updating documentation and metric definition. Work with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate data. Ensure reporting activities are executed and reviewed timely and resolve any requirement deficiencies. Collect data and information following established procedures and deliver complete and accurate reporting products. Create accurate and timely reports using Microsoft Office and Business Intelligence tools. Manage metrics inventory. Perform metric calculation quality assurance to ensure completeness and accuracy of data reported. Support the reporting governance, escalation, and remediation of IT risks/issues. Conduct analysis of Technology issues, risks, and root causes Work with internal teams, including the Technology senior leadership team, to gain an in-depth understanding of existing risks, causes, severity rating, controls, and remediation. Work with key stakeholders to respond to auditors and regulators questions and requests related to KRI program and metrics. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience Work Experience: 3-7 years; Risk Management, Technology Risk Management, IT Operational Risk Management and risk reporting. Skills and Abilities: Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services. Knowledge in IT Operation, Cyber Security and Emerging Technology (i.e., Cloud, AI). Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators. Ability to build credibility with, collaborate with, and influence line of business executives. Excellent analytical and complex problem-solving skills. Strong project management skills. Ability to constructively work both independently and in collaborative environments involving all levels of management and employees. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This does not list all the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp Other Locations: Massachusetts-Quincy Organization: Santander Holdings USA, Inc. Salary: $63,750 - $110,000/year

Azara Healthcare is a leader in the population health management industry. As the Technical Support Specialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in support for all customers and unique product offerings. Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us! Job Description Role and Responsibilities Utilize SQL skills to resolve customer issues and improve the team's technical abilities Act as the escalation point for complex issues requiring EHR and DRVS product knowledge Educate customers on appropriate data entry workflows Essential Skills Candidate should have a Bachelor of Science in a technical, science, or business field Intermediate database and SQL skills are essential, such as modifying and creating SQL queries Candidate must be proficient and comfortable working in a technical environment Candidate should have at least 1-year of customer service experience Excellent oral and written communication skills Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders Desirable skills Healthcare industry processes experience is preferred, including EHR knowledge Experience supporting and/or implementing a SaaS product preferred Experience with a customer service ticketing system, preferably Jira Azara Healthcare offers a full suite of medical plans, 401(k) plan, 10 company holidays, 4 weeks of paid vacation time and other benefits in addition to a competitive salary.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Title: Secure Research Computing Consultant Duration: 6+ Months contract with possible ext. Pay rate $62.00/hr Note: • Work Schedule: 35hrs/week • Location: hybrid - partial time on campus/partial time WFH (must be working/living in MA) • Duration: 6 months • Top 3 technical or soft skills that will catch your attention on a resume: Experience working with faculty or researchers would be ideal. This role will likely involve a lot of talking to people, so good communication skills are a must. Some familiarity with project management practices and principles would be a plus, though this isn't a traditional PM role and we're not looking for full-blown certifications, etc. This position will focus on supporting the onboarding of research labs into our secure HPC environment, ensuring compliance with NIST 800-171 security controls, and enabling cutting-edge research in a secure computing environment. The consultant will work closely with researchers, IT, and our Compliance officers to ensure that data workflows and scientific applications are securely migrated and integrated into the environment. The role involves a combination of technical expertise, project coordination, and direct engagement with the research community, ensuring that security requirements are met while facilitating seamless research workflows. The Research Computing (RC) group at *** is a diverse and collaborative team that provides a wide range of computational services to the research community. Research Computing Consultants (RCCs) are technical resources who translate scientific research needs into computing solutions, optimize workflows, and provide access to *** IT resources. This contractor role will work alongside the RC team, providing specialized support for secure research environments and compliance with security protocols. Key Responsibilities: Requirements Gathering and Workflow Assessment: Engage with PIs and researchers to gather detailed requirements for data, computational resources, and workflows that need to be migrated to the secure environment. Document and analyze existing workflows, identifying opportunities for optimization and ensuring security compliance during migration to the secure environment. Collaboration and Project Management: Work closely with other members of the Research Computing team, IT infrastructure teams, and Compliance officers to ensure consistent integration of security requirements into research workflows. Provide ad-hoc project management, including tracking progress, timelines, and deliverables, while facilitating communication across teams. Onboarding Coordination: Lead and coordinate the onboarding process for new research labs into the secure HPC environment, working closely with the RC team, IT departments, and our Compliance officers. Track the progress of each lab's onboarding, resolving blockers and collaborating across teams to ensure a smooth and timely transition. Data Migration & Scientific Software Installation: Work with the RC team and IT staff to identify and migrate research data into the secure HPC environment. Install, configure, and optimize necessary scientific software, tools, and computational pipelines while ensuring compliance with NIST 800-171 security controls. Training and Ongoing Support: Provide training and support for researchers using the secure HPC environment, helping them understand security protocols and effectively use the resources available. Troubleshoot and provide technical support related to research computing, security compliance, and data migration in the secure environment. Basic Requirements: Bachelor's degree in life sciences, computer science, informatics, engineering, or a related field, or equivalent work experience. At least 2+ years of experience in research computing or a similar role, with a strong understanding of HPC environments. Proficiency with programming languages such as Python, R, or shell scripting to support research workflows and data analysis. Strong communication skills, with the ability to interact effectively with researchers, IT staff, and compliance officers. Additional Qualifications: Familiarity with NIST 800-171 or other security compliance frameworks. Experience with secure research environments, especially in healthcare or academic settings. Bioinformatics or life sciences research experience. Consulting or facilitation experience in a research or academic environment. Knowledge of high-performance computing tools and systems. Ability to quickly adapt to new technologies and manage multiple projects simultaneously. Advanced science or engineering degree preferred. Experience with data migration, scientific software installation, or HPC is a plus.

Our client in the Boston area is seeking an ASCP Medical Laboratory Technologist-Histocompatibility to join their staff. This is an excellent opportunity to join one of the area s premier healthcare systems, and one of the top employers in the state of Massachusetts. The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position is Certified Histocompatibility Specialist (ACHI) certified and has a minimum of three years of progressively responsible experience in a Histocompatibility (HLA) testing lab. Our client in the Boston area is seeking an ASCP Medical Laboratory Technologist-Histocompatibility to join their staff. This is an excellent opportunity to join one of the area's premier healthcare systems, and one of the top employers in the state of Massachusetts. The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position is Certified Histocompatibility Specialist (ACHI) certified and has a minimum of six years progressively responsible experience in a Histocompatibility (HLA) testing lab. Responsibilities of the Medical Laboratory Technologist-Histocompatibility: Monitor lab performance/regulatory compliance/final review of daily, weekly, monthly, and annual surveillance documents. Proposes remedial action plans and works with supervisor, technical director, lab director, and/or division leadership to correct any failures. Plan and/or provide HLA specific continuing education for staff; ensure compliance with annual requirements. Day Shift 7:30 am- 4 pm Requirements for the Medical Laboratory Technologist- Histocompatibility: Bachelor's degree in biological or chemical science or medical technology or clinical laboratory science Certified Histocompatibility Specialist (CHS) certification required (ACHI) Minimum of three years of progressively responsible experience in a Histocompatibility (HLA) testing environment (at least 1-3 years in a lead/supervisory role is preferred). Two or more years of prior experience in a supervisory capacity or in a project management or quality role in a histocompatibility testing setting. At least 1-3 years in a lead/supervisory role. Demonstrated knowledge in all areas of a histocompatibility laboratory accredited for solid organ and bone marrow transplantation. Competence with antibody screening and analysis. PCR-based typing experience (rSSO, SSP, SBT, or NGS). Troubleshooting experience with assays and equipment. Demonstrated knowledge of flow cytometry equipment, assays, and analysis. Benefits for the Medical Laboratory Technologist- Histocompatibility: Relocation Assistance Possible Shift Differential (when applicable) Comprehensive Health Benefits Excellent Retirement Plan Benefits Interested in this opportunity? Respond with an updated resume that includes a valid contact phone and email address for the next steps.

NEW Microbiology Specialist OR Microbiology Lead at a not-for-profit, integrated healthcare system located in Southeastern Massachusetts! This award winning hospital offers comprehensive services including (but not limited to) primary care, women's health, urgent care, and diagnostic care. This hospital is looking to add a permanent and full time Microbiology Specialist on Day Shift. For consideration, applicants must have a BS or AS Degree in Medical Laboratory Technology/Technician (or a related field). ASCP or AMT Certification required. Must have previous microbiology experience ideally in a hospital setting. This facility is offering a highly competitive pay rate and a sign on bonus! In addition, this facility offers a comprehensive benefits package including (but not limited to) Medical, Dental, and Vision benefits; retirement benefits; tuition reimbursement and more! Interested in learning more? Contact Andrea at or call/text . ACC

Speedgoat develops and sells complete software and hardware development platforms for real-time simulation and testing. Responsibilities As Systems Integration Technician, you take the overall responsibility for the assembling, integration, and testing of our rack systems according to schematics and test plans. Responsibilities include sourcing of third-party components, integration and test of rack systems, workplace safety, stock and inventory management, local and onsite factory acceptance testing and training, and logistics. In this position, you closely collaborate with the assembling, testing, project management and system engineering teams in Switzerland. Their teams provide the engineering of the complete system including implementation specifications based on EPLAN schematics and rack layouts assuring that technical and regulatory requirements are met regarding product safety and electromagnetic compatibility in a mixed signal environment You are responsible for wiring and testing our standard rack cabinets. This includes assembly of the 24, 38, and 42U rack cabinets, as well as mounting and wiring of the electrical and mechanical components. You test and document the cabinet according to EN 61439 and support the project managers with testing and commissioning of the HIL simulator. You are responsible for factory acceptance testing and onsite commissioning of the complete setup, and conduct training related to usage of the rack systems. Besides the rack cabinet projects, you may also help in the Production department for assembling and testing of our off-the-shelf products for real-time simulation and testing. You enjoy elaborating complex systems in collaboration with partner companies and internal technical experts and bringing in your experience in rack cabinet design. Key Tasks Resource management including project assignment and workplace safety Assembling of standard 24, 38, and 42U cabinets including side walls, door,19' frame, etc. Simple mechanical working of components Mounting of all electrical and mechanical components Pre-assembling of cables and complete wiring of cabinet according to schematic Create assembly and test plans for integration and testing Testing of cabinet according to EN 61439 Writing of test reports Support electrical tests of all signals in the HIL system according to test plan Preparation of cabinets for shipping Assembling and testing of off-the-shelf products in the Production department Source local components by requesting quotations and place purchase orders at suppliers Negotiate conditions with suppliers and monitor order status Monitor supply quality and handle non-conformities Manage local stock and perform regular inventory Review and approval of project deliverables (quality, documentation, test results, etc.) Maintain and develop strong relationships with customers, suppliers, and partners Training and development of team members on relevant topics Perform factory acceptance tests and on-site commissioning of the complete setup in close collaboration with the customer Continuous assessment and improvement of processes Close collaboration with the other HIL Systems teams to understand project-specific requirements and constraints Qualifications Bachelor's or Master's degree in electrical or mechanical engineering or Associate's degree with equivalent work experience Ability to learn and apply technology quick Problem-solving skills and customer-centric mindset are required Proactive, flexible, and responsible person Experience with MATLAB and Simulink; experience in C/C++ and VHDL programming is a plus Strong team player and proactive, flexible, and responsible person Experience in leadership is a plus High level of social competence and assertiveness Previous experience in customer-facing positions is a plus Willingness to travel up to 20%

: Desktop Support Engineer Job Type::Fulltime Job Role: • Work under the direction of GIS to define security parameters to implement and work under and translate those into Lab operations • Interacting with the Business (i.e. engineering, operations, etc.) to understand lab requirements • Managing and maintaining computer lab equipment and software • Providing technical support and guidance • Setting up and configuring new computer systems • Monitoring computer systems • Diagnosing and resolving issues • Updating and installing software • Enforcing lab rules and regulations • Conducting routine inspections and performance tests • Assisting in training users • Documenting and reporting

Job Title: Intune Desktop Engineer/Architect Onsite Requirements: Intune Microsoft Configuration Manager Modern Management Implementation Job Description: Core Requirements: Must have experience with "Modern Management" of desktops using Microsoft Intune. Must have experience with Microsoft Configuration Manager (MCM). Ability to prepare/manage Operating Systems (OS) images for corporate use with technologies such as Microsoft Windows Autopilot, and Task Sequence in Microsoft Configuration Manager (MCM). Must have experience in automation using PowerShell and other scripting languages as a Desktop Engineer. Strong understanding of Azure Runbooks and Microsoft Graph API for automation. Ability to troubleshoot Desktop Issues using various industry standard tools. Responsibilities: Use and optimize Intune features to help bring "Modern Management". Leverage "Modern Management" to update new software and drivers from Intune. Maintain Microsoft Windows imaging technology using Autopilot and Task Sequence for Physical systems and Golden Image for Virtual systems. Perform Software Packaging tasks in preparation for deployment via Microsoft Configuration Manager and Intune. Analyze business cases for upgrading existing infrastructure technologies or implementing a new infrastructure solution. Work with various teams to define and enforce the Desktop Architectural Standards and identifying areas for improvement. Track technology and market trends to acquire knowledge on new and existing technologies that could best serve Desktop architecture needs. Train other IT professionals (tier 1 and tier 2 support) on the developed solutions and expected impact. Mentor new employees on the team's policy and procedures. Skills / Experience: 5-10 Years of experience in Desktop Engineering or similar discipline. Understand infrastructure security best-practices such as zero-trust, least-access, MFA, etc. Experience in implementing and managing enterprise configuration management tools such as Microsoft Configuration Manager, Intune, and Ivanti. Have high familiarity with building and customizing Windows and Thin (iGel/Wise) images. An understanding of creating and managing reports using technologies such as PowerBI, Graph API, and Structured Query Language (SQL). Exposure to Cloud-based technologies such as Azure, AVD, and AWS. High level of technical expertise with Microsoft products such as Office 365 and Teams. Strong understanding of Azure Runbooks and Microsoft Graph API for automation to convert repeatable processes and solutions to automatic operations. Good understanding of Active Directory and Group Policy Management. Demonstrated skill in solving problems with coding languages such as PowerShell, VBScript, or Python. Understand ITIL best practices and processes and Project Management Methodology (PMM) fundamentals. Understand best practices in change and release Management. Knowledge of post-implementation environments and ability to follow through on "Day 2" to ensure infrastructure stability. ** This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Helpdesk/Desktop Support - Investment Operations - Business Fundamentals - Project Management Support - Cyber Security Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Newton, MA-02458

Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun - so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development and want to set you up for success here at BAL and beyond. Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you! In addition to competitive pay, a discretionary annual bonus, and a supportive, team-oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match. OVERVIEW: The Practice Support Lead I serves to support the overall management of specified legal teams within a particular office. PRIMARY RESPONSIBILITIES: Serve as dotted line supervisor for paralegals of 4-5 legal teams (aka “the squad”). Review productivity of paralegals on the squad. Review and ensure adherence to performance metrics for all paralegals on the squad. Train squad paralegals and answer questions. Serve as practice support point of contact for squad. Serve as Quality champion for the squad including deploying Quality initiatives to the squad. May serve as a product line specialist or be deployed to an operational support team. Provide ongoing training, guidance and information to squad. Maintain quality and consistency on squad. Reassign caseloads when attorneys or staff leave BAL, including the coordination with other legal staff/departments as necessary. Provide feedback for performance reviews of staff in squad. Conduct or assist with performance reviews, disciplinary actions, and hiring in conjunction with the squad. Assist with disciplinary actions. Serve as a liaison between staff and attorney. Motivate, develop, and direct squad staff. Work with team to identify and correct errors and problems. SUPERVISORY RESPONSIBILITIES May coach, lead, and motivate the team to meet strict deadlines. May determine and adjust team and individual objectives. May monitor and analyze department work to develop more efficient use of resources while maintaining a high level of accuracy. May be responsible for establishing a positive work environment, providing career development opportunities, executing performance management, conducting feedback sessions, maintaining accountability and establishing goals for continuous improvement. Bring extraordinarily high personal energy to the task at hand and create an environment that fosters passion and teamwork. Understand and have experience in leading change. Provide training to new and existing staff as needed. QUALIFICATIONS: 2 years' experience as a Senior Paralegal II and demonstrated ability to perform the functions of the position. Bachelor's degree or equivalent. Demonstrated mastery of Senior Paralegal II skills and abilities. Must have knowledge and experience in both NIV and IV. Proven ability to be the “Go To” person on a team. Ability and willingness to share knowledge in a helpful manner. Ability to ensure tasks are completed accurately and timely by others. Strong project management skills. Ability to communicate with diplomacy and tact. Demonstrates willingness to take on additional responsibilities and challenges. WORKING CONDITIONS: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach daily. Able to perform general office administrative activities: copying, filing, delivering and using the telephone. Able to lift and move up to 25 pounds occasionally. Regular and on-time attendance. Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules. A certain degree of creativity and flexibility is required. Hours may exceed 40 hours per week. Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment. BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to *******************.

Interested in leading a team at a leading private investment firm? You will be joining the desktop engineering team, responsible for managing and maintaining the teams global Windows, Mac and virtual desktop environments, ensuring optimal performance and security. You will also find opportunities to improve current systems and processes and help the team to improve performance. You will have expertise in modern endpoint technologies and automating software deployments. You will provide tier-3 support upon escalation from other teams. This firm is a leader in their field, deploying over $150 Billion to a variety of asset classes both public and private. Technology and people are at the forefront of their approach and vital part of delivering impact to a diverse group of investors. Office in Downtown Boston Area: 3 days onsite. No up-to-date resume required.

Our client, a leading Ivy League research university, is looking to hire a Secure Research Computing Consultant to join their team on a HYBRID model in Boston, MA! *** This begins as a 12-month contract with an opportunity to extend/convert *** Responsibilities Engage with PIs and researchers to gather detailed requirements for data, computational resources, and workflows that need to be migrated to the secure environment. Document and analyze existing workflows, identifying opportunities for optimization and ensuring security compliance during migration to the secure environment. Work closely with other members of the Research Computing team, IT infrastructure teams, and Compliance officers to ensure consistent integration of security requirements into research workflows. Provide ad-hoc project management, including tracking progress, timelines, and deliverables, while facilitating communication across teams. Lead and coordinate the onboarding process for new research labs into the secure HPC environment, working closely with the RC team, IT departments, and Compliance officers. Track the progress of each lab's onboarding, resolving blockers and collaborating across teams to ensure a smooth and timely transition. Work with the RC team and IT staff to identify and migrate research data into the secure HPC environment. Install, configure, and optimize necessary scientific software, tools, and computational pipelines while ensuring compliance with NIST 800-171 security controls. Provide training and support for researchers using the secure HPC environment, helping them understand security protocols and effectively use the resources available. Troubleshoot and provide technical support related to research computing, security compliance, and data migration in the secure environment. Desired Skills and Experience Bachelor's degree in life sciences, computer science, informatics, engineering, or a related field, or equivalent work experience. At least 2+ years of experience in research computing or a similar role, with a strong understanding of HPC environments. Proficiency with programming languages such as Python, R, or shell scripting to support research workflows and data analysis. Strong communication skills, with the ability to interact effectively with researchers, IT staff, and compliance officers. Familiarity with NIST 800-171 or other security compliance frameworks. Experience with secure research environments, especially in healthcare or academic settings. Bioinformatics or life sciences research experience. Consulting or facilitation experience in a research or academic environment. Knowledge of high-performance computing tools and systems. Ability to quickly adapt to new technologies and manage multiple projects simultaneously. Advanced science or engineering degree preferred. Experience with data migration, scientific software installation, or HPC is a plus You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. #LI-JP7

KARL STORZ is currently seeking an Onsite Endoscopic Specialist (OES) to work at our client's site in the Providence, RI area. Reporting to the Region Manager of Onsite Service, the primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ's medical devices (including hand instruments and video equipment) for the role's assigned clients (hospital or surgery center). This role will be primarily working with the client's Sterile Processing Departments and Operating Room team members. OES positions often pave the way to internal career advancement opportunities in areas such as Sales, Marketing, Leadership, and more. KEY RESPONSIBILITIES Key responsibilities will include, but may not be limited to: Face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs Tasks will vary depending on the agreement with the account and will generally include: KARL STORZ video tower/system set-up and support; Inspection, repair, troubleshooting, and replacement of KARL STORZ devices; Monitoring, reporting, and facilitating repair/ exchange transactions; Transporting, cleaning/sterilization, and packaging of KARL STORZ instruments after use. REQUIREMENTS Our successful candidate will have excellent written and spoken English business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment. A minimum education level of a high-school diploma 0-4 years of experience in medical device (including hand instruments and video equipment) repair, sales, or services management Possess exceptional organizational skills and the ability to multi-task MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting Role requires the completion of a drug screening for safety-sensitive positions Must be able to lift/push/pull up to 25lbs Preferred, but not required Associate's or Bachelor's degree Certified Registered Central Service Technician (CRCST) certification #LI-KM1

Supported Housing Specialist - DS Individual Supports Boston, MA, USA Req #3155 Monday, March 10, 2025 Mission Statement: Bay Cove Human Services partners with people to overcome challenges and realize personal potential Your position as an Individual Support Specialist supports this mission as you provide the community based support and training to adults with I/DD and Autism to maintain and/or develop independent living. This is a non-exempt position. Supervisory Responsibilities: None. Essential Functions of Position: Strict adherence to program model including clinical, programmatic and quality protocols (for example, staff & supervision meetings, trainings, data collection, community relationships, as required). Exercises strong clinical judgement in observing, supporting, resourcing and communicating. Teaches and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, transportation skills, and safety). Implements and develops program activities to reinforce and develop skills which may include using the teachable moment. Follows and implements all program safety procedures including personal safety, crisis assessment, prevention, and needed intervention. Maintains programmatic documentation. Delivers supports and services in a culturally sensitive and responsive manner. Provides accurate and timely communication to Program Director regarding clinical, programmatic, operational, or community changes. Provides specialized training and instruction to individuals and coworkers (such as in the role of Medication Officer, Human Rights Officer, Van Officer, Safety Officer or Activities Coordinator) on an assigned basis. Performs other duties and projects as assigned by supervising personnel. Requirements for the Position: Bachelor's Preferred, experience will be considered in lieu of degree. Department of Public Health certification in medication administration is required. Applicants lacking Medication Certification must become certified within 90 days of date of hire to retain employment. Required to walk up and down stairs, provide emergency physical intervention as needed. Certified in Prevent Training. *Applicants lacking Prevent Certification must become certified within 90 days of date of hire to retain employment*. Current driver's license and maintains a safe driving record. Use of personal cell phone and personal vehicle. Mission Traits: Utilizes a flexible and responsible work style that meets evolving needs of the agency. Works with integrity and respects the dignity and value of all individuals. Exhibits mission through job knowledge, pride in work role, and advocacy. Promotes diversity and inclusion of all individuals. Works in a collaborative, compassionate manner with stakeholder/partners. Other details Job Family Counselor II Job Function 9B Pay Type Hourly Apply Now Boston, MA, USA Share this job: RequiredPreferredJob Industries Other

Lead IT Support Team at Renovo - Drive Excellence in Home Remodeling Tech Renovo Home Partners, the fifth-largest home remodeling company in America, is searching for a highly skilled IT Support Team Lead to take charge of our IT operations. This is a 100% onsite, hands-on leadership role, requiring a strong leader who can mentor a team, manage IT projects, and ensure seamless technology support across our organization. Why Join Renovo? At Renovo, we are committed to providing the best platform for our teams to thrive. Our IT Operations team is the backbone of our business, ensuring that employees across our multiple locations have the tools and support they need to succeed. We foster a culture of continuous improvement, innovation, and teamwork, making this an exciting opportunity for an IT leader ready to make an impact. Key Responsibilities: Lead and mentor the IT support team, providing feedback and fostering a collaborative, customer-focused environment. Serve as the escalation point for complex technical issues and ensure timely resolutions. Oversee IT infrastructure including Windows desktop/laptop environments, network management (TCP/IP, DNS, DHCP), and mobile device management. Drive IT projects from start to finish, coordinating across departments to implement system upgrades, maintenance, and deployments. Ensure proper documentation of incidents, requests, and solutions in the ticketing system. Manage vendors and business stakeholders, ensuring IT services align with company goals. Provide hands-on support for hardware, software, and network troubleshooting. Work flexible hours as needed, including evenings and weekends for critical support. What We're Looking For: Proven leadership experience managing IT teams and projects. 6+ years of advanced technical experience in IT infrastructure, including Entra ID, Office365, Exchange Online, and Power Platforms. Strong problem-solving skills and the ability to work under pressure. Excellent communication skills to collaborate across departments. Experience with call center applications is a plus. Bachelor's degree in IT or equivalent experience. Take the Lead at Renovo We're looking for a driven, strategic IT leader who is ready to take ownership of our IT operations and contribute to the success of a growing company. If you thrive in a fast-paced environment, enjoy mentoring a team, and have the expertise to manage complex IT challenges, we want to hear from you. Apply today! Posted Min Pay Rate USD $80,000.00/Yr. Posted Max Pay Rate USD $85,000.00/Yr.

Digital Learning/IT Technician Position Type: Full-Time Reports to: K - 12 Digital Learning & Libraries Coordinator Affiliation: Non-aligned Salary Range: $50,000 - $55,000 We are a diverse community with ~2,600 students enrolled in Watertown Public Schools (preschool through grade 12) in three elementary schools, one middle school, and one high school. The Digital Learning/IT Technician(s) provides school-based support by assisting administrators, educators, students, and the Watertown Public Schools community with the use and integration of technology throughout the district. The Digital Learning/IT position reports to the Digital Learning and Libraries Coordinator and collaborates with principals, information technology (IT) staff the Grade 6-12 Digital Learning Support Specialist, and in the use of district technology devices and online resources. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions or duties listed below are illustrative of the type of work that is performed and is not an exhaustive list of the duties performed by the person in this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Other duties may be assigned. The primary responsibilities of the position are: Support all staff in the use of educational technology resources on a daily basis Participate in the development and delivery of technology training (i.e. Google suite, PowerSchool, devices, and educational apps) under the tutelage of the Digital Learning & Libraries Coordinator Manage and support the inventory, deployment, and collection of equipment and devices at assigned school(s) under the direction of the principal and IT Manager Assist staff during computer-based testing including i-Ready, MCAS, and ACCESS Support the Maker Space program: train staff and students in the use of the equipment, organize area, maintain equipment, inventory supplies and related tasks Model ethical behavior, skills proficiency, and responsible use of online and educational technology resources Troubleshoot school-based hardware and software problems and escalate issues to appropriate IT personnel Work with IT and Digital Learning/Library staff to respond to tickets submitted through the help desk Maintain and advance the knowledge of digital learning resources and educational technologies to support teaching and learning Additional duties and responsibilities as assigned REQUIRED KNOWLEDGE, SKILLS & ABILITIES Evidence of ability to work positively and collaboratively on a team Familiarity with digital learning best practices Interest in continuous professional learning Ability to model instruction or training when needed Ability to take initiative and be accountable for task completion Excellent interpersonal and communication skills EDUCATION/EXPERIENCE: Minimum of 3 years of relevant experience, preferred Bachelor's degree, preferred Citizenship, residency or work visa required Equal Opportunity Employer Watertown Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. This is a superb opportunity for the person with the right combination of hands on and leadership skills to work in a dynamic and innovative technology company. If you have an empathic approach, phenomenal conversational abilities, and a proactive mentality, we'd love to hear from you! This role will support our offices and employees in Concord, MA, Cambridge, MA, Norwalk, CT, Miami, FL, and remote North and South American employees. This role will be required to work from our Concord, MA office at least 4 days per week. Are you ready to lead a dynamic IT support team, solve complex technical challenges, and ensure seamless operations for a growing organization? Then join us at KAYAK and help shape the future of travel. In this role, you will: Manage and prioritize the IT workload for the region, including support requests, new hire setup, hardware orders, video conference room management, office IT equipment support In addition to managing the workload, you will be personally responsible for handling some of the work i.e. this is a hands-on position that will also manage our US IT Team. Be the primary escalation point for US IT Support and local teams and partners Work with the key collaborators to develop and improve processes for IT Support Collaborate on IT strategy with the wider global IT team Travel to our other US offices from time to time as required Please apply if you have: 5 years of proven experience in IT support in a corporate environment Experience with the following: Handling IT support requests in addition to managing, delegating, and advancing the requests if needed Collaboration tools like Slack and Zoom MDM solutions, such as JAMF Pro and InTune Identity Access Management solutions like OKTA Technical IT processes like scripting, automation and CLI's Solution driven mentality, particularly when faced with highly complex problems Benefits and Perks Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) No meeting Fridays Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Competitive retirement and health plans Free lunch 2 days per week Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more Diversity, Equity, and Inclusion At OpenTable/KAYAK, we aspire to be a workplace that fosters inclusion and reflects the diverse communities we serve. Hiring people with different backgrounds and perspectives is critical to innovation and to how we deliver great experiences for our users, partners, and teams. We strive to be an open and welcoming environment so that no matter who you are, you can be yourself. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request an accommodation(s).