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  • Business Systems Support & Training Specialist

    ANF Group, Inc. 3.7company rating

    Information technology/support technician job in Davie, FL

    ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization. Why Join Us? We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Business Systems & CMiC Support Provide hands-on support for CMiC users across enterprise and field teams. Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance. Manage user accounts, security settings, and system access for CMiC and other business systems. Assist with CMiC configurations, module updates, and troubleshooting. Ensure data integrity and accuracy within CMiC for reporting and operations. Serve as the primary point of contact for CMiC-related issues and escalate when needed. Help field teams troubleshoot CMiC mobile and on-site system access issues. Support business units in leveraging CMiC for project tracking, cost management, and reporting. Assist in testing, updating, and rolling out new CMiC features or system upgrades. Work closely with IT, finance, and operations teams to support business system needs. Coordinate with CMiC support and vendors to troubleshoot and resolve system issues. Major incident management and companywide communication. Training, Onboarding, and Learning Enablement Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems. Design, build, and maintain a clear, structured training curriculum, including role-based learning paths. Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees. Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities. Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning. Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness. Support change management efforts by preparing users for system updates, new functionality, and process improvements. Measure training effectiveness and continuously refine content to improve outcomes and adoption. Qualifications Education: Bachelor's degree in Information Systems, Business, or a related field. Experience: 2-4 years of experience in business systems support, IT support, or technical training. Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees. Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules. Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion). Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences. Experience developing user guides, job aids, knowledge bases, and self-service learning resources. Hands-on experience with CMiC highly preferred. Experience troubleshooting ERP systems, business applications, and integrations. Strong problem-solving skills, attention to detail, and a continuous improvement mindset. Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups. Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus). The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
    $54k-86k yearly est. 5d ago
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  • Technical Support Specialist

    Institute of Healthcare Professions, LLC 3.6company rating

    Information technology/support technician job in Boynton Beach, FL

    Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $39k-71k yearly est. 7d ago
  • IT Support Escalation

    L7 Solutions

    Information technology/support technician job in Fort Lauderdale, FL

    IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot complex problems, assist frontline technicians, and ensure seamless IT operations for our clients. ✔ Competitive Pay + Career Growth Opportunities ✔ Work with Advanced IT & Cybersecurity Solutions ✔ Collaborative, Fast-Paced Environment If you're a skilled IT professional ready to take on challenging support cases, apply today! As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks. The ideal candidate should possess excellent communication skills and be willing to work with clients and staff from technical to non-technical backgrounds. You must have the ability to work in a team environment and take ownership of tasks and projects. Basic Functions: Provide IT support relating to issues with internal systems and network infrastructure. Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Administer hosted and cloud solutions for customers using technologies that meet their requirements. Support disaster recovery solutions. Remote access solution support: VPN, Terminal Services, and Citrix. Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets. Document maintenance for all computer systems and network infrastructure. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages. Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Escalate service or project issues that cannot be completed within agreed service levels. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Document internal processes and procedures related to duties and responsibilities. Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry. Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed. Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments. Knowledge, Skills, and Abilities: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care. Diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Technical awareness: an ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Typing skills to ensure quick and accurate entry of service requests. Benefits: 401K with company match Mobile phone reimbursement Competitive salary based on experience and qualifications Health, vision, and dental benefits included Mileage reimbursement Performance-based incentives Generous bonus levels Full on the job training & support Fun working environment and culture Great opportunity for advancement PTO Compensation Range: $55K - $65K, depending on experience and qualifications. Join L7 Solutions and be a part of a dynamic team that values innovation, client satisfaction, and professional growth. Apply now and lead our team to new heights!
    $55k-65k yearly Auto-Apply 60d+ ago
  • System Support Technical Specialist

    Brunswick Boat Group

    Information technology/support technician job in Stuart, FL

    Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team. The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs. At Brunswick, we have passion for our work and a distinct ability to deliver. Essential Functions: Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including: Diagnosing systems using electronic test equipment Interpretation of fault codes Adjustments and setting for hydraulic, electrical and application performance. Development of processes related to equipment repairs and preventative maintenance. Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime. Document all technical questions and data into the contact management system for: Future reference by other support team members Creating new and improving upon current technical documents Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability. Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems. Support other Support Services initiatives as needed including field visits, periodic audits and training. Provide “Project Brief” handoff and additional training to associated Service teams. Support of PPC committee through Rapid Response Team Provide OEM service specific trainings in relation to Navico Connect projects. Skill Requirements: Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques. Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English Team player with good organizational skill and time management. Comfortable in a lab to be able to setup and test a problem the customer might be having Excellent communication skills (active listening, writing, speaking & telephone) Excellent organizational, oral and written communication skills to effectively communicate with the team and customers. Capability to read and understand technical documentation and vessel specifications. Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems. Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way. Required Qualifications: Bachelor's Degree preferred 3+ years of technical experience on mobile equipment Experience with Navico Group products Electrical or Electronic experience on mobile equipment Technical, Customer or dealership experience Preferred Qualifications: ABYC / RVIA Electrical Certification preferred NMEA Certification preferred Working Conditions: Travel requirements 35% and above The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards! Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************. #Brunswick Corporation
    $48.8k-90.6k yearly Auto-Apply 24d ago
  • Executive IT Support Technician

    ICBD

    Information technology/support technician job in Fort Lauderdale, FL

    Job Description Executive IT Support Technician - ICBD Downtown Fort Lauderdale, FL HQ - In-Office ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose. Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner. Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S. The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas. GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology. Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers. Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children. Recognition & Awards At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: Inc. 5000 - 5th Fastest-Growing Private Company in America (2024). Financial Times - #1 on "The Americas' Fastest Growing Companies." EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role Join ICBD as an Executive IT Support Technician and become the trusted technology partner to senior leadership, managing sophisticated IT, AV, and smart systems across unique environments. This is a rare opportunity to work at the intersection of technology, executive support, and high-growth business. Key Responsibilities Configure, support, and maintain smart home devices, including ADT, IAQUALINK, YALE, CARRIER HOME, MY LINK, RESIDEO, TC, HI-CONNECT, MYQ, LUTRON, HEOS, DOORBIRD, EWELINK, TRANE HOME SYSTEM, PERFIWARE, BENINCA, and HOMELINK. Manage and support AV systems for virtual meetings, including Zoom, OWL Systems, and Barco Video Conference Systems, ensuring seamless execution of meetings and addressing technical issues. Set up, troubleshoot, and manage email flow; provision users; manage licensing; and administer Exchange Online mailboxes in Office 365; and use PowerShell for automation and environment management. Configure, customize, and maintain SharePoint sites, pages, and permissions; develop workflows and custom solutions using Power Automate and Power Apps. Configure and manage Jira boards, workflows, and user roles; provide support and training to ensure effective use of Jira for project management and task tracking. Install and manage Starlink terminals, troubleshoot connectivity issues, perform firmware updates, and optimize network configurations. Administer Dropbox user accounts, permissions, and shared file links; monitor file synchronization and troubleshoot issues to ensure data security. Oversee and maintain an inventory of devices, including phones, computers, and electronics; track hardware usage, replacements, and procurement. Provide IT support services, including user onboarding, mobile device setup, software license management, device synchronization, and end-user technical support. Maintain and manage network and device connectivity across all assigned locations, including the airplane, yacht, family center, main house, and Mercedes Sprinter, ensuring secure and uninterrupted service. Requirements Minimum bachelor's degree in computer science, information systems, information technology, or related field or equivalent experience. 5-7 years' experience providing hands-on technical support in large office environments with at least 2 years directly supporting senior-level executives. Hands-on experience with smart home devices, AV systems, and mobile communications systems. Demonstrated proficiency in Microsoft 365, Exchange Online, PowerShell scripting, SharePoint, Jira, and Starlink network management. Strong understanding of network infrastructure, including routers, wireless access points, and switches. Ability to manage AV systems, including Zoom, OWL, and Barco Video Conference Systems. Familiarity with hardware inventory tracking, mobile device management (MDM), and software license administration. Exceptional problem-solving skills and the ability to work well under pressure in dynamic, fast-paced environments. Ability to travel or work in hybrid environments as needed to support remote locations, including planes, yachts, vehicles, family center, or homes. Experience supporting high-profile individuals and executives. Certifications in Microsoft products, CompTIA network or security, project management, information security, or related fields. Knowledge of cybersecurity best practices and mobile security protocols. Demonstrated ability to work independently, prioritize tasks, seek clarification, and make and support recommendations. Strong decision-making skills, with the demonstrated ability to balance speed of delivery with compliance, security, financial, and other company controls. Benefits Outstanding Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights. ICBD participates in the U.S. Department of Homeland Security E-Verify program.
    $32k-52k yearly est. 5d ago
  • IT Support Technician, Miami Gardens, FL

    Excis Compliance

    Information technology/support technician job in Miami Gardens, FL

    WE'RE HIRING FOR A MAJOR GLOBAL SPORTING EVENT! Excis is a global IT support leader, driven by innovation and collaboration. We're looking for proactive and enthusiastic IT Support Technicians to join a historic project. This is a unique opportunity to work behind the scenes at a premier stadium in a fast\-paced, supportive team environment where your contribution will be critical to a world\-class event. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth\-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis on this exciting project! Location: Hard Rock Stadium - Miami Gardens, Florida About the Role We are seeking enthusiastic and highly motivated IT Support Technicians to join the global technology delivery team for the largest sporting tournament in the world. This is a unique, once\-in\-a\-lifetime opportunity to work behind the scenes of a major international event, ensuring mission\-critical technology operates flawlessly in fast\-paced, high\-pressure environments. You will be part of an international team providing on\-site IT support at Hard Rock Stadium for a historic global sporting event in 2026. This role is ideal for current students and recent graduates eager to launch their careers with hands\-on, real\-world experience. Key Responsibilities Provide on\-site IT support for Lenovo hardware and associated technologies before, during, and after the tournament. Install, configure, and support laptops, desktops, monitors, printers, peripherals, and end\-user devices. Perform break\/fix troubleshooting quickly and efficiently under time\-critical conditions. Support event operations teams and technical staff with professionalism. Follow defined incident, escalation, and change management procedures. Assist with pre\-event setup, live event operations, and post\-event activities. Work collaboratively with international teams, vendors, and stakeholders. Requirements Required Skills & Experience Foundational experience or strong academic background in IT support, desktop support, or a related field. Understanding of Windows OS (Windows 10\/11) and basic networking concepts. Ability to perform hardware troubleshooting and resolve technical issues. Strong communication skills and a customer\-focused mindset. Comfortable working in busy, high\-energy environments. Willingness to work flexible hours, including evenings, weekends, and event days. Personal Attributes We're Looking For Enthusiastic, proactive, and eager to learn. Calm, reliable, and adaptable under pressure. Team\-oriented with a positive, can\-do attitude. Passionate about technology and live events. Excited to support a world\-class sporting occasion. Eligibility & Availability Legal right to work in the United States. Full availability during the key tournament period (approx. end of March - end of July 2026). This is a temporary project role. Ability to work at Hard Rock Stadium in Miami Gardens, Florida. Benefits What We Offer A competitive hourly rate. A unique opportunity to learn from experienced professionals on our global team. Hands\-on experience with enterprise technology in a major event setting. Exposure to global operations and international professional teams. A career\-defining addition to your CV. How to Apply Ready to launch your career with a world\-class event? We are actively hiring talented and motivated individuals, including serious recent graduates. Apply now to secure your spot on this historic project! #ITJobs #TechCareers #EventTech #StadiumJobs #NewGrad #ITSupport #HiringNow #SportsTech #CareerOpportunity #NowHiring #FloridaJobs #Miami "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"667656945","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"0\-1 year"},{"field Label":"Salary","uitype":1,"value":"Competitive salary"},{"field Label":"City","uitype":1,"value":"Miami Gardens"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33056"}],"header Name":"IT Support Technician, Miami Gardens, FL","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00207003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********41972720","FontSize":"12","google IndexUrl":"https:\/\/excis.zohorecruit.com\/recruit\/ViewJob.na?digest=yO1wLFNb2TI8iTkQVMdKfBgLoAn1BKUsWYv1lSqK3uk\-&embedsource=Google","location":"Miami Gardens","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"0o0o827b05142a7eb42c3af33c705566b46bc"}
    $32k-52k yearly est. 27d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in West Palm Beach, FL

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-46k yearly est. 21d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology/support technician job in Lake Worth, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $34k-47k yearly est. 60d+ ago
  • IT Support Technician

    Wheelhouse It 3.6company rating

    Information technology/support technician job in Fort Lauderdale, FL

    Job Description At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support. Requirements: 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers Technical certifications or training equivalent to A+ and Network+ preferred Prior experience in an MSP or support environment highly desirable Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others Local candidates only Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding. Responsibilities: Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations Work directly with clients and internal staff of varying technical abilities Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments Participate in projects when needed Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply. If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team! Powered by JazzHR VzLu0ByXlD
    $16-19 hourly 8d ago
  • Support IT Security

    Stefanini 4.6company rating

    Information technology/support technician job in Miramar, FL

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description The person will be leading IT Governance, Security Awareness/Education and Information Security/Legal Relations under the guidance of the Information Security Manager, facilitate the maintenance of the IT Standards and Corporate Information Security Policies, will work with legal team on issues relating to data retention, data classification and legal discovery and lead efforts in the area of user awareness and training related to Information Security. Qualifications Prior experience with IT governance in the area of policy and standards development based on industry frameworks. Understanding of ISO security standards. Prior experience developing effective user awareness programs and campaigns. Experience in dealing with data retention and legal discovery. Understanding of IT Governance Principles Understanding of PCI, SOX, Privacy and HIPPA Bachelors Degree Required CGEIT preferred Additional Information 3 Months Contract
    $35k-54k yearly est. 60d+ ago
  • Technical Support Specialist

    Bis Digital 4.2company rating

    Information technology/support technician job in Fort Lauderdale, FL

    Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned
    $52k-76k yearly est. 60d+ ago
  • IT Specialist

    Inbloom Autism Services 4.0company rating

    Information technology/support technician job in Fort Lauderdale, FL

    The IT Specialist is responsible for monitoring and maintaining computer systems, identifying and resolving performance issues, and implementing system upgrades and improvements. This role provides technical support for desktops, laptops, smartphones, tablets, and key business applications such as Google Workspace, Microsoft 365 (Office 365), 8x8, and cloud-based file storage platforms. Additionally, the IT Specialist ensures employees have the tools and technology needed to work efficiently while protecting the organization's systems, data, and digital assets through best-practice security and support standards. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review diagnostics and assess the functionality and efficiency of systems. Implement security measures in line with HIPAA Monitor security certificates and company compliance requirements. Offer technical support to company staff and troubleshoot computer problems. Install and update company software and hardware as needed. Anticipate and report the cost of replacing or updating computer items Other duties as assigned. Supervisory responsibilities None. Qualifications High School Diploma or equivalent Working knowledge of relevant operating systems, PC and MAC Excellent problem-solving and critical thinking skills Keen attention to detail Good organization, time management and prioritization Efficient troubleshooting abilities Effective communication skills including speaking, writing and active listening Great customer service and interpersonal skills. Ability to multitask and prioritize daily workloads Up to date with advancements in security (Hitrust/SOC2) Brings a friendly, approachable attitude to the office A genuine passion for helping the Autism community. Work environment Noise Level is moderate to loud Physical demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 35 pounds at times. Travel required Minimal travel required Affirmative Action/EEO statement InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $61k-96k yearly est. Auto-Apply 20d ago
  • IT Help Desk Technician

    Firstservice Corporation 3.9company rating

    Information technology/support technician job in Dania Beach, FL

    As a Helpdesk Tier 1 Technician, you'll be responsible for support to execute the information technology operations for FirstService Residential in order to support our employees and business units as they provide service to our clients. This is a great opportunity for someone who is looking to advance their career and grow with a stable and expanding company. Your Responsibilities: * Provides user IT help desk support on all software and hardware used within the company. Responds to help desk calls in a timely and effective manner. * Maintains a high level of customer service in responding to IT help desk calls. * Responsible for maintaining, supporting, troubleshooting, and installation of all server, desktop, and networking systems. * Monitor and respond to all network security and virus threats. * Working with other technical teams in order to come up with value based solutions to end-user issues * Handling in office walk up issues with various tech issues within the main office (when you are in the office) * Works together with IT leadership on strategies to effect and implement new company procedures, policy changes, etc. * Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Skills & Qualifications: * Bachelor's or 1 to 2 years of IT support experience. * Preferred but not required: Computer Science degree or technical certification (MCSA, MCP, ITIL, MOS, MCSE etc.) * Strong customer service skills. * Experience in both ME Service Desk Plus and Desktop Central applications. * Must be proficient in the use of Microsoft applications (Word, Excel, PowerPoint, Access, and Outlook). MOS Certification Preferred. * Organization and prioritization skills. * Strong Time Management. * Strong problem-solving skills. * Proficient in troubleshooting applications * Knowledgeable in the company's products and protocols of the company's existing infrastructure, including Windows 10, 11 and, Ethernet networking, Microsoft office automation suite, VPN (SonicWALL), Exchange e-mail server, and Internet Information Server (IIS), and TCP/IP. * Strong research skills. * Strong communication skills. * Capable of working without day-to-day direction from supervisor but knows when to solicit input. * Communicates well in non-technical terms to users * Ability to train, educate, and problem-solve with staff. Physical Requirements: * Able to work (9am-6pm) * Be on the phone 90% of the time. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Compensation: $18 - $21 / hour #LI-JD1 #LI-Hybrid Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $18-21 hourly 5d ago
  • CRIMINAL JUSTICE INFORMATION TECHNICIAN

    State of Florida 4.3company rating

    Information technology/support technician job in Lauderdale Lakes, FL

    Requisition No: 868786 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN - Pay Plan: Career Service Position Number: 70015416 Salary: $34,760.18 Annually Posting Closing Date: 01/29/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING/WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Circuit 17-1 Broward North. The mission of a Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to ensure the accurate and timely collection, processing, and dissemination of criminal justice information. This role involves maintaining and updating offender records, managing data entry and retrieval systems, and supporting the overall information needs of the department. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess one year of secretarial or clerical work experience. * A high school diploma or its equivalent or college education from an accredited institution at the rate of 30 semester or 45 quarter hours can substitute for the required work experience. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $34.8k yearly 5d ago
  • On-Site Hose Service Technician

    Midwest Hose & Specialty

    Information technology/support technician job in Pompano Beach, FL

    Midwest Hose is seeking a skilled and self-motivated Mobile Service Technician to join our team. This role involves operating a fully equipped mobile hose shop, providing on-site hose assembly and repair services directly at customer locations. Ideal candidates will have prior mechanical experience, especially with hydraulics or heavy/industrial equipment. This position offers competitive pay with commission opportunities, a cell phone allowance, flexible schedule, and full benefits. Roles and Responsibilities: Perform hose assembly process at customer locations Build or repair hoses on-site in the mobile shop van Install or reinstall repaired or new hose on equipment Prepare work to be accomplished by studying assembly instructions, and parts lists; gather parts, subassemblies, and materials Select and use proper tools and equipment for each task such as saws, crimpers, tape measures and calipers Assembles components by examining connections for correct fit; fastening parts and subassemblies Identify and select proper parts to assemble a wide variety of hoses Remove faulty hoses from machinery/equipment Document actions by completing production and quality forms Coil hose as required to prepare for delivery to customer When not in the field or on call, build and call on prospect list for new clientele On-call availability as needed Maintain a safe, clean, and professional work environment Perform other proprietary duties as assigned Qualifications Qualifications and Requirements: Strong verbal and written communication skills Excellent reading and writing skills Good computer skills (typing, data input, internet navigation, etc.) Must be able to read English from printed list or hand-held monitor Prolonged standing, walking, stooping, bending, lifting - 100% daily (subject to change daily) Must be able to pass an MVR (Motor Vehicle Report) check Must be able to lift, push, and pull up to 50 lbs. in adherence with Midwest Hose Safety Standards Must be able to meet the physical demands typical in a warehouse environment including but not limited to grasping and fine manipulations with hands, reaching, squatting, climbing, activities working around moving machinery, exposure to marked changes in temperature and humidity, exposure to light dust and fumes. Commitment to work additional hours as needed to complete orders received daily Education and Experience: High School diploma or GED (required) Valid Driver's License (required) Prior Heavy Equipment / Industrial Equipment maintenance experience (required) Prior hose assembly experience (highly preferred but not required) Additional power equipment experience (preferred but not required) About Us: Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, we've steadily grown and continue to build a loyal customer base - proof of our enthusiasm for the future! At Midwest Hose & Specialty, we believe our employees are the driving force behind our business. We treat each person with the respect and value they deserve. We provide ample room for upward mobility and advancement within the company, promoting from within and rewarding team members with opportunities for growth and pay increases! We offer competitive pay, career advancement based on performance, and a premier benefits package that includes: Very competitive compensation 401(k) plan with company match Health and dental insurance plans with company contributions Basic life and AD&D insurance Paid holidays 3 weeks (120 hours) of Paid Time Off (PTO) accrual within the first year Great work/life balance Casual dress environment Career longevity Professional growth opportunities Parental leave
    $41k-60k yearly est. 9d ago
  • IT Support Specialist

    Usclaims

    Information technology/support technician job in Boca Raton, FL

    US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.
    $34k-57k yearly est. Auto-Apply 19d ago
  • IT Support Specialist

    Us Claims Capital LLC

    Information technology/support technician job in Boca Raton, FL

    US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.
    $34k-57k yearly est. Auto-Apply 19d ago
  • Technical Support Specialist

    Smartx Technology Solutions

    Information technology/support technician job in West Palm Beach, FL

    Job Description SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the Technical Support Specialist helps identify the problem, work toward a solution, and keep everyone informed along the way. This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation. What You'll Do Serve as the first point of contact for technical issues from internal teams Investigate and troubleshoot issues, including identifying root causes and assessing impact Track and manage support tickets from start to resolution Communicate clearly with clients, providing updates and explanations in plain language Work with Product, Engineering, and Client Success teams to resolve complex issues Help create and maintain troubleshooting guides and support documentation Creating runbooks for repetitive tasks. Work with our external monitoring team to pass runbooks for them to run. Work towards automation of all manual & repetitive tasks. What We're Looking For 2+ years of experience supporting clients in a SaaS or enterprise software environment Experience in financial services preferred Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred) Working knowledge of databases and SQL Basic understanding of APIs, web services, and cloud-based systems Strong problem-solving skills and attention to detail Ability to communicate effectively with both technical and non-technical users Organized, self-motivated, and able to manage multiple issues at once Bachelor's degree in Computer Science or a related field preferred About SmartX Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment. Powered by JazzHR GmIVHkNvnX
    $34k-57k yearly est. 21d ago
  • IT Technician

    Dania Entertainment Cen

    Information technology/support technician job in Dania Beach, FL

    Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
    $33k-58k yearly est. Auto-Apply 14d ago
  • Field Tech Support

    Echostar 3.9company rating

    Information technology/support technician job in Pompano Beach, FL

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.25/Hour
    $19.3 hourly 7d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Wellington, FL?

The average information technology/support technician in Wellington, FL earns between $26,000 and $63,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Wellington, FL

$41,000
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