Information technology/support technician jobs in West Allis, WI - 776 jobs
All
Information Technology/Support Technician
Information Technology Internship
Technical Support Specialist
Computer Technician
Computer System Technician
Information Technology Administrator
Support Specialist
Data Center Technician
Information Systems Technician
Helpdesk Computer Technician
Desktop Support Specialist
Information Technology Technician
Help Desk Specialist
End User Support Specialist
Teceze
Information technology/support technician job in Menomonee Falls, WI
Job Title: EUC Talent Required (L2/L3 Support)
Job Type: Onsite
Job Mode: Full Time
Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.
Key Responsibilities
Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
Provide end-user and system support across Syncreon, CLI, and other plant locations.
Deliver onsite support for network changes, hardware installations, and system upgrades.
Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
Provide L2/L3 support for:
Windows and mac OS operating systems
End-user devices
Core infrastructure services
Participate in plant leadership meetings and weekly change management calls.
Support patching and upgrade activities in line with organizational standards.
Adhere to defined operational standards, SLAs, processes, and service objectives.
Maintain accurate documentation for service desk procedures and end-user processes.
Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
Coordinate with onsite hardware and service vendors for issue resolution and installations.
Required Skills & Qualifications
Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
Hands-on experience with Windows OS, mac OS, SCCM, and Intune.
Exposure to manufacturing or plant IT environments is highly preferred.
Knowledge of network troubleshooting, patch management, and security remediation.
Experience managing hardware assets, printers, and scanners.
Excellent communication, coordination, and documentation skills.
Ability to work independently in an onsite plant environment.
Preferred Experience
Prior experience supporting shop floor systems in automotive or manufacturing plants.
Familiarity with ITIL processes, incident management, and change management.
Experience working with multiple plant locations and stakeholders.
$36k-63k yearly est. 15h ago
Looking for a job?
Let Zippia find it for you.
IT Field Support Technician
Teksystems 4.4
Information technology/support technician job in Milwaukee, WI
The IT Field Support Technician provides on-site across the Milwaukee area. This role requires strong customer service skills, excellent attention to detail, and the ability to work independently while meeting deadlines in a fast-paced clinical environment. The technician will support desktops, laptops, mobile devices, rebuild processes, data backup tasks, and various field support activities.
*Key Responsibilities*
* Deliver high-quality, customer-focused technical support to internal employees.
* Perform computer rebuilds following established procedures and documentation steps.
* Assist with data backup and restoration within the Windows OS environment.
* Provide field support for desktop hardware, software, peripherals, and mobile devices.
* Work with large datasets and complete tasks using Microsoft Excel.
* Update, track, and resolve tickets within the ServiceNow platform.
* Install, troubleshoot, and support CCTV and related equipment when required.
* Ensure professional conduct, hygiene, and etiquette in sensitive hospital environments.
* Adapt to new technologies and evolving IT processes.
* Complete assigned tasks independently while maintaining punctuality and reliability.
*Required Skills & Qualifications*
* Strong attention to detail and ability to follow documented processes.
* Excellent customer service and communication abilities.
* Ability to work independently under pressure and meet deadlines.
* Familiarity with ServiceNow or similar ITSM platforms.
* Proficiency with Microsoft Excel, including handling large data sets.
* Experience with desktop troubleshooting, installation, and break/fix support.
* Basic understanding of CCTV installation and support (preferred).
*Additional Requirements*
* Reliable personal vehicle and a valid driver's license.
* Ability to lift up to 50 lbs. as needed.
* Working mobile phone for onsite communication.
* Comfortable working within hospital settings while following professional standards.
* Open to learning new technologies and improving existing IT workflows.
*Job Type & Location*
This is a Contract position based out of Milwaukee, WI.
*Pay and Benefits*The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Milwaukee,WI.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-22 hourly 2d ago
Peer Support Specialist
La Causa, Inc. 3.8
Information technology/support technician job in Milwaukee, WI
La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support.
We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness.
Why Join La Causa, Inc.?
Meaningful work that supports youth and families on their path to recovery
Collaboration with experienced and compassionate professionals
Opportunities for professional development and career advancement
Comprehensive benefits and paid leave-including a day off for your birthday!
Your Role:
As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence.
What You'll Do:
Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches.
Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence.
Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises.
Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress.
Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction.
Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting.
Build Relationships - Maintain open communication and positive connections with youth, families, and team members.
Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies.
Professional Development - Attend meetings, training, and supervision to continue learning and improving skills.
Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services.
What We're Looking For:
Bachelor's degree in social work or a related field (Required)
Master's degree in social work or related field (Highly Preferred)
Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire
At least one (1) year of experience providing community-based support
Strong cultural competency and interpersonal skills
Bilingual (Spanish and English), spoken and written (Preferred)
Excellent verbal, written, and documentation skills
Strong critical thinking and organizational abilities; able to manage multiple priorities
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Ability to work flexible hours, including evenings and weekends, as program needs dictate
Must successfully complete and pass all background checks, including an annual influenza vaccination
Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards
Skills & Competencies:
Strong cultural competency and interpersonal relationship skills.
Excellent written and verbal communication abilities across diverse audiences.
Critical thinking and problem-solving skills with sound judgment.
Highly organized with the ability to manage multiple priorities.
Proficient in Microsoft Office Suite.
Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards.
Must successfully complete and pass all required background checks, including an annual influenza vaccination.
Flexible schedule availability, including evenings and weekends as needed
Work Environment:
Work takes place in both community and office settings (local travel required)
Flexible hours may include evenings or weekends
Regularly required to drive, stand, sit, reach, stoop, bend, and walk
Frequent talking, hearing, and seeing required, finger dexterity necessary
Infrequent lifting (such as files) may occur
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
*****************************
Join Our Team-Apply Today!
Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!
$33k-41k yearly est. 1d ago
Device Support Specialist (Wausau, Wisconsin)
Novocure Inc. 4.6
Information technology/support technician job in Milwaukee, WI
The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routinesin order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patientsare at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
$28k-35k yearly est. 2d ago
Certified Peer Support Specialist
Professional Services Group & Community Impact Programs 3.7
Information technology/support technician job in Kenosha, WI
Professional Services Group is now hiring a part-time Peer Support Specialist!
Are you passionate about helping others achieve their greatest potential? Are you looking for a meaningful part-time position to make a real difference in your community? Join our team with Professional Services Group! We are a community-based social services organization dedicated to helping individuals and families through dynamic and innovative programming.
JOB SUMMARY:
The Adult CCS Service Facilitation program provides intensive case management services to adult clients who have significant mental health and/or substance use needs and diagnoses. The Certified Peer Support Specialist works within a multi-disciplinary team to help consumers in their recovery journey. Clients are supported through the success of their goals by a flexible array of community-based services. These services incorporate a wraparound model of service delivery to assist the person in living their best possible life, reducing the impact of their mental health and/or substance abuse disorder, and assisting the person in their journey to recovery.
As the Peer Support Specialist, you will serve as a role model, mentor, advocate, and motivator to individuals with a history of substance abuse to help promote long-term recovery and prevent relapse. The Peer Support Specialist must demonstrate an ability to share personal recovery experiences and develop authentic peer-to-peer relationships.
KEY RESPONSIBILITIES OF THE CERTIFIED PEER SUPPORT SPECIALIST:
Participate as an integral part of the person's identified recovery team.
Communicate, collaborate, and support providers of family teams.
Provide information as to the purpose of peer support and recovery models.
Provide recipients with information and insight about recovery.
Exercise judgment to intervene as an advocate in school, work, the community, and during emergency and crisis situations as appropriate.
Provide support in connecting service recipients with community organizations and support groups.
Attend team meetings as needed.
Safely transport clients as needed.
SALARY: $18.00-20.00 per hour
LOCATION: Kenosha Job Center, with some flexibility for hybrid work hours when on-site meetings are not scheduled. Local travel is required to meet with clients within the home and other community spaces, with mileage reimbursement.
SCHEDULE: Part-time 12-20 hours per week. Hours of the position will vary but are typically Monday-Friday between 9:00am and 6:00pm. Some evening hours may be required depending on consumer availability.
WHY WORK WITH PSG/CIP?
Be part of a passionate team dedicated to making a difference in the community!
Flexible hours and great work-life balance.
Work culture that values not only the well-being of the clients we serve but also our staff
Benefits offered to part-time employees include: 401(k) and profit sharing; pet insurance; and Employee Assistance Program (EAP)
One of our health insurance plans is now offered with no monthly premium!
REQUIREMENTS:
Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
Must be certified or in the process of being certified through the State of Wisconsin as a Peer Support Specialist
At minimum, must have a high school diploma / GED / equivalent.
Equal Employment Opportunity/M/F/disability/protected veteran status
$18-20 hourly 2d ago
Computer Field Tech Position-Milwaukee WI
BC Tech Pro 4.2
Information technology/support technician job in Milwaukee, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Desktop Support Engineer
Sentinel 3.8
Information technology/support technician job in Milwaukee, WI
Responsibilities
Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing desktops and laptops, performing software re-imaging, and ensuring systems are fully functional and secure. We are looking for someone who delivers exceptional customer service, works collaboratively within a team, and maintains a professional presence at client location. This is a full-time, on-site position based at our client sites in Milwaukee, WI.
Qualifications
1-3 years of experience in similar role
A+ Certification preferred
Experience troubleshooting and repairing desktop and laptop hardware
Experience with re-imaging software a must, SCCM experience preferred
Excellent communication skills
Ability to lift 50 pounds and to stand for a long period of time
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
What you get:
We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
JFNDNP
$29k-40k yearly est. Auto-Apply 2d ago
Help Desk Support Services Manager - Information Technology (IT)
UMOS
Information technology/support technician job in Milwaukee, WI
Earn up to $3,000 in incentive pay during your first year of employment!
Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.
Benefits:
To support its team members, UMOS offers highly competitive compensation as well as a benefits package including:
Paid time off that will increase over your years of service
15 paid holidays annually
A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
A variety of support services to promote well-being through the employee assistance program
Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation.
Helpdesk Support Services Manager Job Compensation:
$81,059.78 to $101,324.72 Salary Exempt Per Year (Depending on Experience).
Helpdesk Support Services Manager Job Responsibilities:
ââSupervisory/Administrative
1. Lead a multi-location team of 5+ Helpdesk Support Specialists supporting users across 50+ locations nation-wide.
2. Provide ongoing performance, feedback and coaching to Helpdesk team members via coaching and recurring team and 1:1 meetings.
3. Lead projects focused on continuously improving Corporate IT services.
4. Recommend and implement process improvements, guide team on required process documentation and related metrics.
5. Create standards for process documentation.
6. Stay current on emerging service desk trends and best practices to ensure that the service desk is constantly developing a proactive service model.
7. Develop and maintain positive relationships with teams across the organization.
8. Prepares written and electronic reports, correspondence, and other documents as needed.
9. Obtain feedback from internal customers to ensure operational effectiveness goals are being maintained.
10. Strives to maintain a high level of technical knowledge through interactions with other IT personnel, vendors, technical resources, and training.
11. Attends meetings, conferences, and other workshops as assigned
â âEnd User Support
12. Work hands-on with the Help Desk team, serving as an escalation point for complex issues and guiding the team in identifying effective solutions. Leverages experience and collaborate with department peers, department leadership, vendors, and other resources as needed to resolve complex problems. Applies knowledge to analyze trends, determine root causes, and address recurring incidents.
13. Utilize corporate reporting system to ensure quality of service delivery of calls, ticket documentation, and output of Helpdesk processes.
14. Direct and lead by example, ensuring the team follows established Helpdesk policies, practices, and procedures. Ensures team members thoroughly record and track issues from outset to their resolution, while maintaining communication with the requestor(s) as necessary.
15. Maintains awareness of overall network and systems availability.
16. Ensures cyber safety protocols and procedures are followed. Reports potentially risky/unsafe conditions or behavior.
17. Guide the Helpdesk Team to independently research, troubleshoot, and resolve trouble tickets to maintain a healthy ticket age.
18. Works with team members to ensure appropriate and timely escalation occurs on issues as needed for timely resolution, ensuring SLAs are met.
19. Analyzes end user's needs to provide recommendations related to most appropriate and efficient use of technology required to accomplish user's tasks.
20. Provides input and recommendations on technological changes based on observations of user and organizational needs.
21. Recommends long-term solutions based on applied knowledge of computer software, hardware, and procedures; incident research; collaboration with peers/team members to recommend long-term solutions.
22. Reviews and revises technical and user documentation, processes, and procedures.
23. Assists with infrastructure backup and restore procedures according to provided instructions and IT business practices.
24. Maintains confidentiality of network users, data, lists, rights, and permissions.
â âAsset Management and Support
25. Responsible for lifecycle management of user-based computing hardware and peripherals.
26. Facilitates repair/replacement/maintenance and updates of equipment and software.
27. Oversees and assists team with the installation of software, computer systems, and peripheral equipment.
28. Ensures use of technology hardware, software, and cloud services are used and configured following appropriate organization and cyber safety practices.
29. Assists with software and hardware testing to evaluate ease of use and effectiveness for user needs.
Helpdesk Support Services Manager Job Qualifications:
1. Bachelor's degree in information technology, Computer Science preferred, business or leadership related degree would be accepted.
2. Minimum of five years of progressive, relevant leadership experience supporting end-users with at least three years recent experience supervising and leading a multi-location team.
3. Minimum of five years delivering user system support such as: Microsoft Windows 10/11, Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune, Office 2019/365, audio & video conferencing technologies/platforms or other similar systems.
4. Minimum of three years of experience leading technical projects from start to finish.
5. Knowledge of company supported software and user hardware including desktops, notebooks, iOS tablets/phones, and peripherals.
6. Working knowledge of IP based enterprise networks or willingness to obtain education/certifications.
7. Industry recognized IT Support Certifications a plus
8. Excellent communication and organizational skills with ability to tailor support for all members of the organization with variable technical knowledge.
9. Able to work with confidential information. Demonstrated ability, through experience or education, to work independently and in a team environment, to analyze and understand detailed information.
10. Bilingual (Spanish) a plus.
11. Must have and maintain valid state issued driver's license and reliable insured transportation for travel to and from remote UMOS locations as needed.
Work Environment, Physical, and Sensory Demands:
The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform essential job functions.
Physical Demands:
ââRequires manual dexterity necessary to operate computer keyboard and to install system hardware.
âEmployee is frequently required to stand, walk, sit, bend.
âOccasionally required to lift and/or move up to 20 lbs.
âOccasionally required to lift and/or move over 20 lbs. with assistance.
âOccasionally required to drive.
âFrequently exposed to moderate temperature generally encountered in a controlled temperature environment.
âNoise level in this work is usually quiet to moderate.
ââ
Tools & Equipment Used:
ââiPad, iPhone, laptop/desktop computer,
âProjectors, multi-functional scan/fax/copy machine.
âUse first aid equipment, fire extinguisher.
âUsage varies by position.
ââ
Additional Eligibility Requirements:
Employment with UMOS is contingent upon the successful completion of a criminal background check prior to starting.
UMOS isâ¯an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employmentâ¯without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
â¯
$81.1k-101.3k yearly 2d ago
IT Support Intern - Milwaukee Property and Casualty (onsite)
Milliman 4.6
Information technology/support technician job in Brookfield, WI
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future. Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding, mortgage and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (****************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Milliman's Milwaukee-based Property and Casualty practice is one of the leading experts in property and casualty insurance matters. We advise clients on a wide range of issues - from estimating loss reserves to developing rating plans and evaluating mortgage collateral for government agencies, mortgage lenders, and investors. Our consulting work is supported by a powerful toolkit of analytics software solutions. As innovators in risk assessment, Milliman embraces technology and builds renowned data-driven tools that evaluate risk for a wide variety of applications.
The Opportunity
Milwaukee Casualty's IT Support team ensures that all of our technology is in seamless working order for everyone within the 80+ person practice. Our end-user systems include hardware, network storage, software, networking, and telecommunications. Just as important as your relevant technical knowledge will be your customer-oriented communication skills, as you'll be handling multiple tickets and resolving issues with attention to detail. Whether your day includes setting up equipment at a workstation, running diagnostics in a remote session, tackling challenging IT projects, IT audits, or answering an ambiguous help ticket, you'll provide solutions and expertise in response to a wide variety of requests.
This internship merges the fast pace of "break/fix" IT with exciting opportunities to find ways to enhance our existing solutions and introduce innovative technologies. This is a great opportunity for someone who wants to leverage their tech support experience and is ready to develop additional skills in a professional services environment.
The IT Support team works onsite in our office in Brookfield WI, providing IT support during Central Time business hours. The IT Support Intern will commit to a regular schedule, working at least 10 and up to 37.5 hours per week, all onsite.
Responsibilities and expectations:
* Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users
* Resolve technical issues in a timely manner and research incidents with the utmost attention to detail
* Prioritize tickets based on urgency and/or priority with the information given
* Create, update, and review technical process documentation
* Contributing to IT knowledge base
* Solve technical problems on the fly
* Complete auditing tasks
* Physically install and configure new hardware, software, and systems
* Complete hardware refresh workflows
* Provide A/V support for in-office meetings
* Communicate clearly and kindly to end-users
* Follow internal approval workflows
* Provide orientation and guidance to users on how to operate new software and computer equipment
* Complete thorough research and exhaust all possible resources when investigating an issue
* Complete compliance standards for retired assets
* Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs.
What We Are Looking For
Required:
* Some experience supporting and troubleshooting Windows 11 and Microsoft software solution technologies, as well as hardware (desktop, laptop, printer, conferencing equipment, mobile devices)
* Knowledge of Microsoft Windows 11 and O365 environment
* Basic knowledge of TCP/IP networking
* Willing to learn and expand personal knowledge base as technology needs evolve
* Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team
* Organized approach to solving problems
* Professional demeanor in oral and written communication
* Receptive to constructive feedback
* Candidate must currently be pursuing a bachelor's or master's degree
* Able to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 30 lbs, climb stairs, balance, stoop, kneel, crouch, and/or crawl
Preferred:
* Experience with deploying or creating images
* Exceptional attention to detail
* Willing to learn and expand personal knowledge base as technology needs evolve
* Experience using Active Directory to manage resources
* Experience supporting non-Windows platform(s) e.g. Linux or Mac, operating systems
* Previous experience working in an office or professional services environment
Location
This position is based out of the Milliman office in Brookfield, WI. Candidates hired into this role must be willing to work onsite 3-5 days per week, on an agreed-upon schedule, with some flexibility. Candidates must already be local to the Milwaukee area. No paid relocation assistance will be provided. The expected application deadline for this job is February 27, 2026.
Benefits
We offer competitive benefits which include the following based on plan eligibility:
* Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
* 401(k) Plan - When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
* Paid Time Off (PTO) - Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
* Transportation - Pre-tax savings for eligible transit and parking expenses.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future.
#LI-LS1
#LI-Onsite
$41k-52k yearly est. 28d ago
Precision Technical Support Specialist - Construction
CNH Industrial 4.7
Information technology/support technician job in Racine, WI
Job Location: New Holland - Pennsylvania - United States, Racine - Wisconsin - United States, Scottsdale - Arizona - United States, Wichita - Kansas - United States Job Family for Posting: Technical Training Apply now * Apply Now * Start applying with LinkedIn
Start
Please wait...
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The Precision Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles:
* Provide expert technical advice to dealership service department personnel and Field Service team members,
* Provide input to improve reliability and serviceability of CNH Construction products, and
* Provide input to improve service information and technical training content based on experience with troubleshooting the product(s).
Key Responsibilities
Job duties include:
* Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering.
* Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer.
* Striving to maximize customer uptime by providing the complete, correct response on first interaction.
* Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering.
* Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information.
* Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment.
* Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products.
Experience Required
* Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience
* Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems.
* Experience working with Construction precision/machine control solutions
* Desire to support dealership and customer operations.
* Excellent written and oral communication skills.
* Excellent time management skills.
Preferred Qualifications
The preferred candidate will have:
* Experience with remote support.
* Experience with dealership service department activities.
* A working knowledge of construction products and applications.
* 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others.
Pay Transparency
The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
* Flexible work arrangements
* Savings & Retirement benefits
* Tuition reimbursement
* Parental leave
* Adoption assistance
* Fertility & Family building support
* Employee Assistance Programs
* Charitable contribution matching and Volunteer Time Off
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
Apply now
* Apply Now
* Start applying with LinkedIn
Start
Please wait...
{{video.content.cta}}
{{video.content.title}}
{{video.content.description}}
×
{{explore.title}}
{{explore.description}}
{{feed.title["#text"]}}
{{feed.city["#text"]}}, {{feed.country["#text"]}}
{{explore.cta}}
$72.8k-111.6k yearly 29d ago
Technical Support Specialist
CSA Global LLC 4.3
Information technology/support technician job in North Chicago, IL
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification Service desk best practices
* Customer service and communication skills
* Technical training development and delivery Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
* IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What Sets you apart:
* IAT II Certification: CCNA, Security+, CND, OR SSCP
$34k-61k yearly est. 21d ago
Technology Support Specialist
Stratacuity
Information technology/support technician job in Milwaukee, WI
Our great client in Milwaukee, WI has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to [email protected]. Specifically, you will be responsible for:
* Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated
* Managing proprietary software changes and the introduction of new and highly complex technologies
* Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc.
* The resolution of all field computer associated problems
* Leveraging a ticketing system to manage workflow
* Working occasionally with vendors; tracking service agreements
* Maintaining appropriate inventory to get new users up and running in short order
Bring Your Best! What this role needs:
To meet the basic qualifications for this role you must have:
* 2 years of Level 1 Help Desk experience
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
To be a strong fit for the Technology Success Specialist opportunity, you will have:
* An associate's (two-year) degree in Computer Science or a related field, or an equivalent combination of education and experience
* 2+ years of Level 1 and 2 Help Desk experience preferred
* Demonstrated success troubleshooting PC related problems in a Windows environment
* Strong technical knowledge of computers, networks, systems & the Internet including the ability to:
* Answer basic troubleshooting questions for desktop computers / laptops
* Support and maintain a LAN/Server
* Install system changes
* Provide sign-on maintenance/assistance
* Set-up and maintain networked computers
* Order network office computers and track maintenance agreements
* Basic understanding of printers, telecommunications/phone systems, video conferencing and office equipment
* Experience working with vendors preferred
* Ability to travel locally to the corporate and district offices
In addition to your technical skills, success will require the following core competencies and characteristics:
* Self-starter able to work independently, be resourceful and problem solve without direct day-to-day supervision
* Excellent interpersonal skills to work with users and vendors and leverage diplomacy in obtaining information and cooperation to solve technical problems/issues
* Strong written and verbal communication skills
* The ability to balance multiple priorities; strong demand management skills
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Milwaukee, WI, US
Job Type:
Date Posted:
December 2, 2025
Similar Jobs
* Technology Support Specialist - Appleton
* Technical Support Tech - Technical Support Tech I
* Technical Support Tech - Technical Support Tech I
* Technical Support Tech - Technical Support Tech I
* Technical Support Tech - Technical Support Tech I
$35k-61k yearly est. 1d ago
IT Support Specialist
Annex Wealth Management
Information technology/support technician job in Brookfield, WI
Kickstart your IT career-solve, support, succeed!
Annex Wealth Management - Know the Difference
Join Our Growing Team at our Headquarters in Brookfield - (on-site gym)!
Are you in search of an employer that prioritizes a positive culture and encourages outstanding teamwork? ‘Know the Difference' applies to our employees too. We are a proud seven-time recipient of the Milwaukee Journal Sentinel's Top Workplaces Award. Our employees list our vibrant culture and engaged teams as two of our best features!
Annex Wealth Management is a privately held, full-service registered investment advisor acting as a fiduciary for individuals, families, and businesses. Our team approach means our clients consistently interact with a group of experienced professionals boasting key credentials, certifications, and achievements in investment, tax, insurance, estate planning, and more.
Communication and Education are key to Annex Wealth Management's growth. Check us out on YouTube, our multiple podcasts, “Money Talk” on WTMJ; “The Investment Show” on WISN; and “The Annex Wealth Management Show” on WHBY and WFSX.
At Annex Wealth Management, our values aren't just words - they guide how we work every day:
Knowledge
Accountability
Integrity
Courage
Respect
Ownership
Does this resonate with you? We're looking for positive, talented individuals who naturally embody these principles in their work and interactions. If you're ready to join a culture where these values are the foundation of everything you do, we'd love to hear from you.
What You'll Do
Looking to kickstart your career in IT support? As an IT Support Specialist, you'll play a key role in assisting end-users, troubleshooting technical issues, and ensuring smooth day-to-day operations across systems and devices. You'll gain hands-on experience with hardware, software, and network support while building the foundation to grow into advanced IT roles.
Communication & Professionalism: Provide clear, professional communication across emails, internal chats, phone calls, and in-person interactions to ensure smooth collaboration and positive user experiences.
Ticket & System Record Maintenance: Accurately log, track, and update support tickets and system records, ensuring documentation is complete and issues are resolved in a timely manner.
Team Participation & Collaboration: Actively contribute to IT projects and task management, collaborating with colleagues and escalating issues when necessary to deliver effective solutions.
Accuracy & Task Completion: Consistently resolve assigned tickets on time with outstanding attention to detail, thorough documentation, and reliable follow-through-supporting overall IT efficiency.
Resourcefulness & Problem-Solving: Identify when situations require input from other IT team members, and take initiative to resolve issues using available tools, knowledge bases, and resources. Maintain a solution-oriented mindset.
Proactive Communication: Provide timely updates to users and IT leadership, addressing concerns and ensuring alignment across projects and support needs.
User Engagement: Build foundational experience assisting end-users with hardware, software, and network issues through email, phone, and in-person support-contributing to strong and lasting relationships with internal teams.
Requirements
What You'll Need to Succeed
Education and Certification: High school diploma or equivalent required; Bachelor's degree or IT certifications (CompTIA A+, Network+, etc.) highly preferred.
Experience: 1+ years of experience provisioning and managing accounts in Microsoft Azure, Entra, and Exchange Online. 1+ years of experience managing devices and software using Microsoft Intune.
User-Focused Communication: Excellent communication skills with a service-first mindset, able to explain technical concepts clearly to non-technical users.
Organizational Excellence: Proven ability to manage multiple tickets and priorities while delivering timely, accurate results in a fast-paced environment.
Team-Based Collaboration: Comfortable working cross-functionally with IT colleagues, system administrators, and other departments to ensure user needs are met.
Technology Proficiency: Ability to learn and develop proficiency with multiple internal platforms, ticketing systems, and troubleshooting tools.
Comprehensive Benefits
We deeply value your leadership, talent, time, and commitment. In return, we offer a total rewards package designed to recognize and appreciate your contributions.
This includes a comprehensive suite of:
Benefits: Our benefits package includes medical, dental, and vision insurance, as well as a 401(k) plan to help you secure your financial future
Life & Disability Insurance
Paid Time Off (PTO)
401(k) Retirement Plan: Build your future with our 401(k) plan and employer contribution
Company Events: We believe in celebrating wins and creating connections - whether it's through get togethers, our Annual Picnic, or company milestones
Opportunities for professional growth and development
Summer hours
Casual Friday's!
We are committed to providing an environment where you can thrive and achieve your full potential.
Equal Employment Opportunity:
Annex Wealth Management is an equal opportunity employer. We are committed to providing a work environment free from discrimination and harassment. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other protected status. We encourage applicants of all backgrounds to apply.
$35k-61k yearly est. 32d ago
IT Helpdesk Technician - Level 1
Horizon Retail Construction 3.6
Information technology/support technician job in Sturtevant, WI
Job Description
Horizon Retail Construction, an established national general contractor, has an immediate opening for an
IT HELPDESK TECHNICIAN - L1
at our Corporate Headquarters in Sturtevant, Wisconsin.
Summary of Responsibilities:
Responsible for maintaining help desk tickets
Set-up and deploy equipment to new office and field employees
Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals
Identify hardware and software technical issues and malfunctions.
Provide training to end users as well as create and maintain training manuals
Perform physical inventory, minor hardware repair, equipment delivery, and testing
Assist with IT projects and business initiatives
Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors
Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer
Basic server access to create/modify/terminate user accounts, phone management, etc.
Summary of Qualifications:
Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology
Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint)
Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive)
Ability to work in a team environment to meet critical deadlines
Experience with Apple devices such as iPhones and iPads
Previous customer service experience
Summary of Preferred Skills:
Experience with Ticket and Asset Management software (e.g., Lansweeper)
Someone who has good written, oral, listening skills and customer service
Power Automate Experience
In addition to a casual atmosphere and a great company culture, Horizon offers a competitive benefit package including health, dental, vision, life, critical illness, and accident insurance, as well as a flex spending account and a 401(k) with company match.
Job Posted by ApplicantPro
$49k-62k yearly est. 31d ago
Information Technology Intern - Summer 2025
Iewc Us 3.7
Information technology/support technician job in New Berlin, WI
The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues.
Responsibilities:
Serves as first and primary contact for users on hardware and software Help Desk issues. Receive and troubleshoot user help desk calls through to successful resolution.
Handles day-to-day user administration on all systems including the telephone system
Trouble shoots equipment problems and place service calls with the appropriate maintenance vendors when necessary. Coordinates outside vendor support for desktop and laptop computers.
Maintains pc images and updates/deploys them when necessary.
Makes recommendations regarding hardware and software to meet identified business needs.
Personally, keep current with application updates and industry trends in order to maximize IEWC's investment in computerized systems Performs and assumes other duties and responsibilities as may be required at the direction of the Director Information Services and Technology.
Perform other duties as assigned.
Qualifications:
Preferred college student actively pursuing a Bachelor's degree or an associate's degree in Information Technology.
The ideal candidate must be a highly motivated, self-directed individual capable of working under pressure within tight time frames.
Must possess a high level of initiative and energy, an enthusiasm for learning, the capability to work with minimal supervision and have a client service approach to supporting users.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
Ability to work in a Windows environment, to work with your department's business applications and with standard current computer applications.
$37k-47k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Milwaukee, WI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-36k yearly est. 29d ago
IT Technician
Dreiske Moving & Storage
Information technology/support technician job in McHenry, IL
This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
● Network Administration (Maintain, Troubleshoot, Repair)
● Maintaining & repairing 50-200 computers & 50+ servers
● Troubleshooting of software/hardware issues
● Reload and repair PC as needed.
● Maintain On and Offsite backups.
● Server Administration knowledge
● Phone System knowledge
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$35k-66k yearly est. 60d+ ago
IT Intern in Brookfield, WI
Navistar 4.7
Information technology/support technician job in Brookfield, WI
International is not just building trucks - it's forging the future of mobility. As a global industry pioneer, International is assembling a team of makers, problem solvers, and future world builders. Together, we are not just imagining a better world - We're shaping it, one innovative solution at a time.
As the commercial vehicle industry undertakes its most significant transformation in a century, International is on a mission to redefine transportation and is ushering in a new era of complete and sustainable transport solutions.
The IT Infrastructure Internship in Brookfield Wisconsin will provide you with valuable experience and an opportunity to gain exposure to IT operations within a real-world business environment. At International, we offer a 12-week internship designed to give hands-on learning and professional growth opportunities.
This internship is a 12-week, full-time program. Start dates for this program are fixed and available on the following dates only:
* May 11
* May 18
* June 1
Candidates must be able to start on one of the dates listed above and commit to the full 12-week duration. This will be an on-site position in Brookfield, WI
Responsibilities
Project
The Brookfield Datacenter is coming up at 50 years of age, and a lot of systems have come and gone, but sometimes remnants remain, such as network cabling, power cables, rack systems, etc. that are often left in place when a server or other system has been removed.
This is a hands-on project, and applicants should have comfort or willingness to use power tools and get a little sweaty and dusty.
Responsibilities include, but are not limited to:
* Assisting Building Engineer in cleaning out outdated hardware and infrastructure.
* Assisting System Engineers in installing new systems.
* Diving into system administration and network tasks.
Minimum Requirements
* Pursuing a Bachelor's or Master's degree
OR
* For Legal Jobs: Pursuing a Juris Doctor degree or Doctor of Law degree (J.D.)
Additional Requirements
* Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H-1B or F-1 status)
Desired Skills
* At least Sophomore standing for undergrad at the time of application
* Able to work at least 12 weeks (starting the end of May or early June through August)
* Previous applicable internships
* Self-starter
* High level of computer skills (Microsoft Applications and Internet)
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job.
The expected compensation hourly pay ranges for hires into our campus intern openings is $27 - $32/hour. The hourly pay rate is based on year in school and is non-negotiable.
You can learn more about our comprehensive benefits package at ********************************************
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit **********************
* International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
$27-32 hourly Auto-Apply 35d ago
Resident Technology Support Analyst
Parasol Alliance
Information technology/support technician job in Muskego, WI
Do you enjoy working or spending time with the senior population? We are seeking a creative and upbeat individual to engage and empower seniors through technology in our client's senior living communities in the Muskego, WI area. If you are compassionate, patient, and have a “can-do” attitude all while smiling as you multi-task and prioritize your day, please read below! We hope you will consider working with a great team who provides IT support for people over the age of 55!
The Resident Technology Support Analyst will provide technology support for the residents that live in our client's communities. This is a part time position with flexible hours! You will have the opportunity to make your own schedule within the support availability times. This position has the potential to grow into a management position and/or full time as the program grows.
Position Mission
The Resident Technology Support Analyst will be responsible for providing technology support for resident that live in our client's community. This position will require one-on-one personalized experiences for in home visits and community-based classes provided in a group setting.
Requirements
Must be upbeat, outgoing and have a cheerful disposition
Experience working or volunteering in a senior living setting a plus
Ability to build and maintain relationships with residents, their families and the community staff
Value customer service-excellent communication skills and the ability to teach seniors how to use technology devices in a group setting or on an individual basis
Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets and smartphones
The position is largely self motivated and self structured. The right candidate will be driven to be challenged and to succeed
Management experience is a plus
Responsibilities
Intake of resident support requests
Schedule onsite appointments for technical support
Onsite support of resident hardware and software
Create and lead group classes on different consumer technology
Phone and email support for initial incoming tickets
Ticket resolution as per the client service level agreement
Detailed documentation within service tickets on issue steps and resolution
Excellent customer service on the phone, via email and in person
Company Culture
Our Values:
Teamwork
Accountability
Communication
Empathy
Leadership
Expertise
If you want to work for a values driven, high performance company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance into not only the clients of Parasol but the formation of Parasol itself. We are a virtual company that offers work from home, responsible time off and bonus opportunities.
$35k-61k yearly est. 10d ago
Technical Support Specialist
Salzgitter AG
Information technology/support technician job in Waukesha, WI
Your Tasks: * Respond to customer inquiries regarding technical issues, aftermarket parts, and rebuilds. * Diagnose and resolve technical problems by conducting detailed research on part numbers and system configurations. * Identify components for special kits and sub-assemblies to support customer needs.
* Verify part pricing and availability in coordination with the Customer Support Supervisor or Manager.
* Recommend and communicate updates for machine manuals to the Documentation team.
* Enter new part numbers into the Finesse system as needed.
* Determine warranty coverage for customer requests and advise accordingly.
* Assist in identifying Engineering Change Requests and collaborate with Engineering or related teams.
* Perform parts lookups and retrieve technical drawings to support purchasing and service.
* Participate in the 24/7 on-call support rotation, providing technical assistance during non-business hours.
Your Qualifications:
* Associate degree or equivalent from a two-year college or technical school.
* Minimum of five years of experience in technical support, customer service, or parts sales for mechanical equipment-or an equivalent combination of education and experience.
* Strong troubleshooting skills and ability to interpret technical documentation.
* Excellent communication and customer service skills.
Benefits:
* Medical, Dental, and Vision insurance available after 30 days of employment.
* Generous Educational Reimbursement program.
* On-call premium of two (2) hours of OT per customer call while participating in the 24/7 on-call program.
* Company-sponsored Life and Disability Insurance.
* Paid Time Off and ten (10) paid holidays per year.
* 401(k) with Company Match.
$35k-61k yearly est. 28d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in West Allis, WI?
The average information technology/support technician in West Allis, WI earns between $26,000 and $67,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in West Allis, WI
$42,000
Job type you want
Full Time
Part Time
Internship
Temporary
Information Technology/Support Technician jobs by location