Information Technology/Support Technician Jobs in Westford, MA

Westlake, TX or Merrimack, NH Onsite Hybrid Experience: Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) or equivalent required, Master's degree a plus 10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale 4 + years of experience in Cloud support (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS cloud environments Hands-on experience with container orchestration, preferably with Kubernetes Experience operating and implementing distributed & highly concurrent service-based Ability to automate with various scripting languages (Python, Shell scripting, etc.) Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef) Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale Demonstrated ability to apply modern monitoring tools (DataDog, Prometheus, Splunk) Extensive experience with Oracle and PL/SQL Analyze code (PL/SQL, Perl, Shell script) to troubleshoot and propose long term solutions. Expertise in writing PL/SQL code, Stored Procedures, Functions, Triggers etc. Demonstrate strong analytical and problem-solving skills while working with the team in daily operations including resolution of data quality issues, analysis of system functionality, responding to system alerts, business queries and report requests. Provide prompt support for Trading, Portfolio Management and Research applications. Proven technical background with high degree of comfort with Linux, database systems, networking concepts, and ITSM-based best practices. Experience with batch scheduling software, Autosys a plus Review platforms used by the client and suggest improvements in automation, continuous integration/continuous deployment (CI/CD) practices, security, and platform services Must-Haves: 10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale 4 + years of experience in Cloud support (AWS) and migration skills Experience with building and operating highly resilient platforms in AWS cloud environments Demonstrated ability to apply modern monitoring tools (DataDog, Prometheus, Splunk) Extensive experience with Oracle and PL/SQL Analyze code (PL/SQL, Perl, Shell script) to troubleshoot and propose long term solutions. Expertise in writing PL/SQL code, Stored Procedures, Functions, Triggers etc. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Integrated Computer Solutions, Inc. (ICS) is a leader in UX design, software development, and embedded and cybersecurity solutions. Since 1987, we've been partnering with businesses to build impactful products across industries like medical devices, automotive infotainment, and IoT platforms. As a mid-sized company, ICS prides itself on its collaborative, hands-on environment, where every team member makes a direct impact. We're seeking a Dev/Ops IT Specialist to drive our technology operations and dev/ops infrastructure in our Waltham office. (This is not a hybrid role.) This role is ideal for a hands-on professional who thrives in a smaller team setting, enjoys problem-solving, and has experience supporting both IT and customer projects. Position Overview As the Dev/Ops IT Specialist, you will coordinate with ICS's IT systems and infrastructure while contributing to DevOps practices that support our customer engineering teams. This role combines hands-on technical work with leadership responsibilities, making it perfect for someone who thrives in environments where flexibility and adaptability are critical. You'll be vital in optimizing IT operations and integrating DevOps principles to enhance software delivery and customer projects. This role is a Waltham, MA-based, and US citizenship is required. Key Responsibilities Operational IT Systems: Drive IT operations, ensuring reliable performance, security, and scalability of systems and networks. Administer business-critical tools and platforms, including cloud-based services, communication tools, and collaboration environments. Provide IT support for engineering teams, particularly in software development and testing workflows. DevOps Integration: Collaborate with software development teams to implement and maintain CI/CD pipelines for streamlined code deployment. Optimize development environments for efficiency and reliability, including managing source control systems (e.g., Git) and automation tools. Coordinate cloud infrastructure for development and production environments, including AWS, Azure, or similar platforms. Hands-On Support: Provide direct technical and laptop support to teams, troubleshooting and resolving issues promptly. Configure and manage tools like Google Workspace, Jamf, Git, Okta, Atlassian products, Slack, Salesforce, and AWS services. Implement and maintain cybersecurity protocols, including endpoint protection and secure development practices. Compliance & Cybersecurity: Ensure IT practices comply with industry standards and regulations (e.g., ISO 13485 for medical devices). Develop and maintain disaster recovery and business continuity plans for IT and development systems. Compliance with NIST. Team Collaboration: Work closely with cross-functional teams to understand and address IT and DevOps needs. Act as a key collaborator between IT and engineering to foster a unified, efficient development and operations environment. Required Qualifications 4+ years of experience in information technology, System Administration or DevOps Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, or GitHub Actions) and version control systems (e.g., Git). Strong technical expertise in IT infrastructure, network management, and cloud services Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus. Proven ability to troubleshoot and resolve technical challenges hands-on in a dynamic environment. Preferred Skills Knowledge of regulated industries (e.g., medical devices, aerospace) and relevant frameworks (e.g., ISO standards). Proficiency in Linux and real-time operating systems. Previous experience in IT or DevOps roles within small to mid-sized product or technical environments. Why Join ICS? At ICS, you'll find a collaborative, team-oriented environment where your contributions directly impact you. You'll work closely with UX design and software engineering teams, which is key in driving innovation and improving how we build and deliver groundbreaking products.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Helpdesk/Desktop Support - Investment Operations - Business Fundamentals - Project Management Support - Cyber Security Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Nashua, NH-03064

IT Risk AssociateQuincy, United States of America The Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. Specifically, the Associate works to identify, assess key risks and control effectiveness throughout the assigned business line by driving business unit adherence with applicable risk frameworks, Corporate/Business Line policies and standards. S/He will also assist with completion of business line risk initiatives, as assigned, such as risk assessments, KRI/KPI development and monitoring, and on-time remediation of issues. The Associate must be able to effectively partner with various stakeholders. Support and drive various activities relating to IT risk management, monitoring, and reporting. The role will involve defining, collection, review, and analysis of Technology metrics, as well as remediation action plans. Essential Functions: Support the implementation of Key Risk Indicator (KRI) framework. Review documentation (Policy, Standards and Procedures) to ensure completeness, gain feedback from key stakeholders and confirm alignment with enterprise policies. Interprets regulations with a large degree of independence and suggests methods of updating documentation and metric definition. Work with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate data. Ensure reporting activities are executed and reviewed timely and resolve any requirement deficiencies. Collect data and information following established procedures and deliver complete and accurate reporting products. Create accurate and timely reports using Microsoft Office and Business Intelligence tools. Manage metrics inventory. Perform metric calculation quality assurance to ensure completeness and accuracy of data reported. Support the reporting governance, escalation, and remediation of IT risks/issues. Conduct analysis of Technology issues, risks, and root causes Work with internal teams, including the Technology senior leadership team, to gain an in-depth understanding of existing risks, causes, severity rating, controls, and remediation. Work with key stakeholders to respond to auditors and regulators questions and requests related to KRI program and metrics. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience Work Experience: 3-7 years; Risk Management, Technology Risk Management, IT Operational Risk Management and risk reporting. Skills and Abilities: Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services. Knowledge in IT Operation, Cyber Security and Emerging Technology (i.e., Cloud, AI). Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators. Ability to build credibility with, collaborate with, and influence line of business executives. Excellent analytical and complex problem-solving skills. Strong project management skills. Ability to constructively work both independently and in collaborative environments involving all levels of management and employees. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This does not list all the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp Other Locations: Massachusetts-Quincy Organization: Santander Holdings USA, Inc. Salary: $63,750 - $110,000/year

Azara Healthcare is a leader in the population health management industry. As the Technical Support Specialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in support for all customers and unique product offerings. Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us! Job Description Role and Responsibilities Utilize SQL skills to resolve customer issues and improve the team's technical abilities Act as the escalation point for complex issues requiring EHR and DRVS product knowledge Educate customers on appropriate data entry workflows Essential Skills Candidate should have a Bachelor of Science in a technical, science, or business field Intermediate database and SQL skills are essential, such as modifying and creating SQL queries Candidate must be proficient and comfortable working in a technical environment Candidate should have at least 1-year of customer service experience Excellent oral and written communication skills Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders Desirable skills Healthcare industry processes experience is preferred, including EHR knowledge Experience supporting and/or implementing a SaaS product preferred Experience with a customer service ticketing system, preferably Jira Azara Healthcare offers a full suite of medical plans, 401(k) plan, 10 company holidays, 4 weeks of paid vacation time and other benefits in addition to a competitive salary.

Title: Secure Research Computing Consultant Duration: 6+ Months contract with possible ext. Pay rate $62.00/hr Note: • Work Schedule: 35hrs/week • Location: hybrid - partial time on campus/partial time WFH (must be working/living in MA) • Duration: 6 months • Top 3 technical or soft skills that will catch your attention on a resume: Experience working with faculty or researchers would be ideal. This role will likely involve a lot of talking to people, so good communication skills are a must. Some familiarity with project management practices and principles would be a plus, though this isn't a traditional PM role and we're not looking for full-blown certifications, etc. This position will focus on supporting the onboarding of research labs into our secure HPC environment, ensuring compliance with NIST 800-171 security controls, and enabling cutting-edge research in a secure computing environment. The consultant will work closely with researchers, IT, and our Compliance officers to ensure that data workflows and scientific applications are securely migrated and integrated into the environment. The role involves a combination of technical expertise, project coordination, and direct engagement with the research community, ensuring that security requirements are met while facilitating seamless research workflows. The Research Computing (RC) group at *** is a diverse and collaborative team that provides a wide range of computational services to the research community. Research Computing Consultants (RCCs) are technical resources who translate scientific research needs into computing solutions, optimize workflows, and provide access to *** IT resources. This contractor role will work alongside the RC team, providing specialized support for secure research environments and compliance with security protocols. Key Responsibilities: Requirements Gathering and Workflow Assessment: Engage with PIs and researchers to gather detailed requirements for data, computational resources, and workflows that need to be migrated to the secure environment. Document and analyze existing workflows, identifying opportunities for optimization and ensuring security compliance during migration to the secure environment. Collaboration and Project Management: Work closely with other members of the Research Computing team, IT infrastructure teams, and Compliance officers to ensure consistent integration of security requirements into research workflows. Provide ad-hoc project management, including tracking progress, timelines, and deliverables, while facilitating communication across teams. Onboarding Coordination: Lead and coordinate the onboarding process for new research labs into the secure HPC environment, working closely with the RC team, IT departments, and our Compliance officers. Track the progress of each lab's onboarding, resolving blockers and collaborating across teams to ensure a smooth and timely transition. Data Migration & Scientific Software Installation: Work with the RC team and IT staff to identify and migrate research data into the secure HPC environment. Install, configure, and optimize necessary scientific software, tools, and computational pipelines while ensuring compliance with NIST 800-171 security controls. Training and Ongoing Support: Provide training and support for researchers using the secure HPC environment, helping them understand security protocols and effectively use the resources available. Troubleshoot and provide technical support related to research computing, security compliance, and data migration in the secure environment. Basic Requirements: Bachelor's degree in life sciences, computer science, informatics, engineering, or a related field, or equivalent work experience. At least 2+ years of experience in research computing or a similar role, with a strong understanding of HPC environments. Proficiency with programming languages such as Python, R, or shell scripting to support research workflows and data analysis. Strong communication skills, with the ability to interact effectively with researchers, IT staff, and compliance officers. Additional Qualifications: Familiarity with NIST 800-171 or other security compliance frameworks. Experience with secure research environments, especially in healthcare or academic settings. Bioinformatics or life sciences research experience. Consulting or facilitation experience in a research or academic environment. Knowledge of high-performance computing tools and systems. Ability to quickly adapt to new technologies and manage multiple projects simultaneously. Advanced science or engineering degree preferred. Experience with data migration, scientific software installation, or HPC is a plus.

Our client in the Boston area is seeking an ASCP Medical Laboratory Technologist-Histocompatibility to join their staff. This is an excellent opportunity to join one of the area s premier healthcare systems, and one of the top employers in the state of Massachusetts. The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position is Certified Histocompatibility Specialist (ACHI) certified and has a minimum of three years of progressively responsible experience in a Histocompatibility (HLA) testing lab. Our client in the Boston area is seeking an ASCP Medical Laboratory Technologist-Histocompatibility to join their staff. This is an excellent opportunity to join one of the area's premier healthcare systems, and one of the top employers in the state of Massachusetts. The Histocompatibility (HLA) Lab Technical Specialist is a key resource in the HLA lab. The individual in this position is Certified Histocompatibility Specialist (ACHI) certified and has a minimum of six years progressively responsible experience in a Histocompatibility (HLA) testing lab. Responsibilities of the Medical Laboratory Technologist-Histocompatibility: Monitor lab performance/regulatory compliance/final review of daily, weekly, monthly, and annual surveillance documents. Proposes remedial action plans and works with supervisor, technical director, lab director, and/or division leadership to correct any failures. Plan and/or provide HLA specific continuing education for staff; ensure compliance with annual requirements. Day Shift 7:30 am- 4 pm Requirements for the Medical Laboratory Technologist- Histocompatibility: Bachelor's degree in biological or chemical science or medical technology or clinical laboratory science Certified Histocompatibility Specialist (CHS) certification required (ACHI) Minimum of three years of progressively responsible experience in a Histocompatibility (HLA) testing environment (at least 1-3 years in a lead/supervisory role is preferred). Two or more years of prior experience in a supervisory capacity or in a project management or quality role in a histocompatibility testing setting. At least 1-3 years in a lead/supervisory role. Demonstrated knowledge in all areas of a histocompatibility laboratory accredited for solid organ and bone marrow transplantation. Competence with antibody screening and analysis. PCR-based typing experience (rSSO, SSP, SBT, or NGS). Troubleshooting experience with assays and equipment. Demonstrated knowledge of flow cytometry equipment, assays, and analysis. Benefits for the Medical Laboratory Technologist- Histocompatibility: Relocation Assistance Possible Shift Differential (when applicable) Comprehensive Health Benefits Excellent Retirement Plan Benefits Interested in this opportunity? Respond with an updated resume that includes a valid contact phone and email address for the next steps.

NEW Microbiology Specialist OR Microbiology Lead at a not-for-profit, integrated healthcare system located in Southeastern Massachusetts! This award winning hospital offers comprehensive services including (but not limited to) primary care, women's health, urgent care, and diagnostic care. This hospital is looking to add a permanent and full time Microbiology Specialist on Day Shift. For consideration, applicants must have a BS or AS Degree in Medical Laboratory Technology/Technician (or a related field). ASCP or AMT Certification required. Must have previous microbiology experience ideally in a hospital setting. This facility is offering a highly competitive pay rate and a sign on bonus! In addition, this facility offers a comprehensive benefits package including (but not limited to) Medical, Dental, and Vision benefits; retirement benefits; tuition reimbursement and more! Interested in learning more? Contact Andrea at or call/text . ACC

: Desktop Support Engineer Job Type::Fulltime Job Role: • Work under the direction of GIS to define security parameters to implement and work under and translate those into Lab operations • Interacting with the Business (i.e. engineering, operations, etc.) to understand lab requirements • Managing and maintaining computer lab equipment and software • Providing technical support and guidance • Setting up and configuring new computer systems • Monitoring computer systems • Diagnosing and resolving issues • Updating and installing software • Enforcing lab rules and regulations • Conducting routine inspections and performance tests • Assisting in training users • Documenting and reporting

Job Title: Intune Desktop Engineer/Architect Onsite Requirements: Intune Microsoft Configuration Manager Modern Management Implementation Job Description: Core Requirements: Must have experience with "Modern Management" of desktops using Microsoft Intune. Must have experience with Microsoft Configuration Manager (MCM). Ability to prepare/manage Operating Systems (OS) images for corporate use with technologies such as Microsoft Windows Autopilot, and Task Sequence in Microsoft Configuration Manager (MCM). Must have experience in automation using PowerShell and other scripting languages as a Desktop Engineer. Strong understanding of Azure Runbooks and Microsoft Graph API for automation. Ability to troubleshoot Desktop Issues using various industry standard tools. Responsibilities: Use and optimize Intune features to help bring "Modern Management". Leverage "Modern Management" to update new software and drivers from Intune. Maintain Microsoft Windows imaging technology using Autopilot and Task Sequence for Physical systems and Golden Image for Virtual systems. Perform Software Packaging tasks in preparation for deployment via Microsoft Configuration Manager and Intune. Analyze business cases for upgrading existing infrastructure technologies or implementing a new infrastructure solution. Work with various teams to define and enforce the Desktop Architectural Standards and identifying areas for improvement. Track technology and market trends to acquire knowledge on new and existing technologies that could best serve Desktop architecture needs. Train other IT professionals (tier 1 and tier 2 support) on the developed solutions and expected impact. Mentor new employees on the team's policy and procedures. Skills / Experience: 5-10 Years of experience in Desktop Engineering or similar discipline. Understand infrastructure security best-practices such as zero-trust, least-access, MFA, etc. Experience in implementing and managing enterprise configuration management tools such as Microsoft Configuration Manager, Intune, and Ivanti. Have high familiarity with building and customizing Windows and Thin (iGel/Wise) images. An understanding of creating and managing reports using technologies such as PowerBI, Graph API, and Structured Query Language (SQL). Exposure to Cloud-based technologies such as Azure, AVD, and AWS. High level of technical expertise with Microsoft products such as Office 365 and Teams. Strong understanding of Azure Runbooks and Microsoft Graph API for automation to convert repeatable processes and solutions to automatic operations. Good understanding of Active Directory and Group Policy Management. Demonstrated skill in solving problems with coding languages such as PowerShell, VBScript, or Python. Understand ITIL best practices and processes and Project Management Methodology (PMM) fundamentals. Understand best practices in change and release Management. Knowledge of post-implementation environments and ability to follow through on "Day 2" to ensure infrastructure stability. ** This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **

Speedgoat develops and sells complete software and hardware development platforms for real-time simulation and testing. Responsibilities As Systems Integration Technician, you take the overall responsibility for the assembling, integration, and testing of our rack systems according to schematics and test plans. Responsibilities include sourcing of third-party components, integration and test of rack systems, workplace safety, stock and inventory management, local and onsite factory acceptance testing and training, and logistics. In this position, you closely collaborate with the assembling, testing, project management and system engineering teams in Switzerland. Their teams provide the engineering of the complete system including implementation specifications based on EPLAN schematics and rack layouts assuring that technical and regulatory requirements are met regarding product safety and electromagnetic compatibility in a mixed signal environment You are responsible for wiring and testing our standard rack cabinets. This includes assembly of the 24, 38, and 42U rack cabinets, as well as mounting and wiring of the electrical and mechanical components. You test and document the cabinet according to EN 61439 and support the project managers with testing and commissioning of the HIL simulator. You are responsible for factory acceptance testing and onsite commissioning of the complete setup, and conduct training related to usage of the rack systems. Besides the rack cabinet projects, you may also help in the Production department for assembling and testing of our off-the-shelf products for real-time simulation and testing. You enjoy elaborating complex systems in collaboration with partner companies and internal technical experts and bringing in your experience in rack cabinet design. Key Tasks Resource management including project assignment and workplace safety Assembling of standard 24, 38, and 42U cabinets including side walls, door,19' frame, etc. Simple mechanical working of components Mounting of all electrical and mechanical components Pre-assembling of cables and complete wiring of cabinet according to schematic Create assembly and test plans for integration and testing Testing of cabinet according to EN 61439 Writing of test reports Support electrical tests of all signals in the HIL system according to test plan Preparation of cabinets for shipping Assembling and testing of off-the-shelf products in the Production department Source local components by requesting quotations and place purchase orders at suppliers Negotiate conditions with suppliers and monitor order status Monitor supply quality and handle non-conformities Manage local stock and perform regular inventory Review and approval of project deliverables (quality, documentation, test results, etc.) Maintain and develop strong relationships with customers, suppliers, and partners Training and development of team members on relevant topics Perform factory acceptance tests and on-site commissioning of the complete setup in close collaboration with the customer Continuous assessment and improvement of processes Close collaboration with the other HIL Systems teams to understand project-specific requirements and constraints Qualifications Bachelor's or Master's degree in electrical or mechanical engineering or Associate's degree with equivalent work experience Ability to learn and apply technology quick Problem-solving skills and customer-centric mindset are required Proactive, flexible, and responsible person Experience with MATLAB and Simulink; experience in C/C++ and VHDL programming is a plus Strong team player and proactive, flexible, and responsible person Experience in leadership is a plus High level of social competence and assertiveness Previous experience in customer-facing positions is a plus Willingness to travel up to 20%

Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun - so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development and want to set you up for success here at BAL and beyond. Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you! In addition to competitive pay, a discretionary annual bonus, and a supportive, team-oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match. OVERVIEW: The Practice Support Lead I serves to support the overall management of specified legal teams within a particular office. PRIMARY RESPONSIBILITIES: Serve as dotted line supervisor for paralegals of 4-5 legal teams (aka “the squad”). Review productivity of paralegals on the squad. Review and ensure adherence to performance metrics for all paralegals on the squad. Train squad paralegals and answer questions. Serve as practice support point of contact for squad. Serve as Quality champion for the squad including deploying Quality initiatives to the squad. May serve as a product line specialist or be deployed to an operational support team. Provide ongoing training, guidance and information to squad. Maintain quality and consistency on squad. Reassign caseloads when attorneys or staff leave BAL, including the coordination with other legal staff/departments as necessary. Provide feedback for performance reviews of staff in squad. Conduct or assist with performance reviews, disciplinary actions, and hiring in conjunction with the squad. Assist with disciplinary actions. Serve as a liaison between staff and attorney. Motivate, develop, and direct squad staff. Work with team to identify and correct errors and problems. SUPERVISORY RESPONSIBILITIES May coach, lead, and motivate the team to meet strict deadlines. May determine and adjust team and individual objectives. May monitor and analyze department work to develop more efficient use of resources while maintaining a high level of accuracy. May be responsible for establishing a positive work environment, providing career development opportunities, executing performance management, conducting feedback sessions, maintaining accountability and establishing goals for continuous improvement. Bring extraordinarily high personal energy to the task at hand and create an environment that fosters passion and teamwork. Understand and have experience in leading change. Provide training to new and existing staff as needed. QUALIFICATIONS: 2 years' experience as a Senior Paralegal II and demonstrated ability to perform the functions of the position. Bachelor's degree or equivalent. Demonstrated mastery of Senior Paralegal II skills and abilities. Must have knowledge and experience in both NIV and IV. Proven ability to be the “Go To” person on a team. Ability and willingness to share knowledge in a helpful manner. Ability to ensure tasks are completed accurately and timely by others. Strong project management skills. Ability to communicate with diplomacy and tact. Demonstrates willingness to take on additional responsibilities and challenges. WORKING CONDITIONS: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach daily. Able to perform general office administrative activities: copying, filing, delivering and using the telephone. Able to lift and move up to 25 pounds occasionally. Regular and on-time attendance. Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules. A certain degree of creativity and flexibility is required. Hours may exceed 40 hours per week. Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment. BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to *******************.

Interested in leading a team at a leading private investment firm? You will be joining the desktop engineering team, responsible for managing and maintaining the teams global Windows, Mac and virtual desktop environments, ensuring optimal performance and security. You will also find opportunities to improve current systems and processes and help the team to improve performance. You will have expertise in modern endpoint technologies and automating software deployments. You will provide tier-3 support upon escalation from other teams. This firm is a leader in their field, deploying over $150 Billion to a variety of asset classes both public and private. Technology and people are at the forefront of their approach and vital part of delivering impact to a diverse group of investors. Office in Downtown Boston Area: 3 days onsite. No up-to-date resume required.

Our client, a leading Ivy League research university, is looking to hire a Secure Research Computing Consultant to join their team on a HYBRID model in Boston, MA! *** This begins as a 12-month contract with an opportunity to extend/convert *** Responsibilities Engage with PIs and researchers to gather detailed requirements for data, computational resources, and workflows that need to be migrated to the secure environment. Document and analyze existing workflows, identifying opportunities for optimization and ensuring security compliance during migration to the secure environment. Work closely with other members of the Research Computing team, IT infrastructure teams, and Compliance officers to ensure consistent integration of security requirements into research workflows. Provide ad-hoc project management, including tracking progress, timelines, and deliverables, while facilitating communication across teams. Lead and coordinate the onboarding process for new research labs into the secure HPC environment, working closely with the RC team, IT departments, and Compliance officers. Track the progress of each lab's onboarding, resolving blockers and collaborating across teams to ensure a smooth and timely transition. Work with the RC team and IT staff to identify and migrate research data into the secure HPC environment. Install, configure, and optimize necessary scientific software, tools, and computational pipelines while ensuring compliance with NIST 800-171 security controls. Provide training and support for researchers using the secure HPC environment, helping them understand security protocols and effectively use the resources available. Troubleshoot and provide technical support related to research computing, security compliance, and data migration in the secure environment. Desired Skills and Experience Bachelor's degree in life sciences, computer science, informatics, engineering, or a related field, or equivalent work experience. At least 2+ years of experience in research computing or a similar role, with a strong understanding of HPC environments. Proficiency with programming languages such as Python, R, or shell scripting to support research workflows and data analysis. Strong communication skills, with the ability to interact effectively with researchers, IT staff, and compliance officers. Familiarity with NIST 800-171 or other security compliance frameworks. Experience with secure research environments, especially in healthcare or academic settings. Bioinformatics or life sciences research experience. Consulting or facilitation experience in a research or academic environment. Knowledge of high-performance computing tools and systems. Ability to quickly adapt to new technologies and manage multiple projects simultaneously. Advanced science or engineering degree preferred. Experience with data migration, scientific software installation, or HPC is a plus You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. #LI-JP7

Remote Senior Director, Consulting Location: Fully US-based remote, with a preference for candidates within commuting distance to NFF's New York, Philadelphia, Boston, Los Angeles, and Oakland offices. Department: Consulting For over 40 years, Nonprofit Finance Fund has provided nonprofits and their leaders with capital, consulting, and thought leadership. As a community development finance institution (CDFI), we work with nonprofits, partners, and systems to build racial equity and community wealth and well-being. Our vision is a world of equitable prosperity, where communities of color and other systematically excluded communities have the capital, community assets, knowledge, and agency to thrive. Thank you for your interest in NFF. We hope you'll join us. About the Opportunity NFF's Consulting team works with nonprofit organizations, funders, coalitions, networks, and other mission-driven partners to address issues of finance within the nonprofit system. The team engages most often with cohorts of nonprofit leaders who are at an inflection point in their organization's journey and experiencing tremendous change and systemic inequities. We support these leaders by being a thought partner, providing advice on ways to build financial strength, and informing decision-making through analysis. NFF is hiring two Initiative Support Associates who will play a key role in developing and maintaining the infrastructure, workflow processes, and systems necessary to promote effective client delivery and team support. The Initiative Support Associates will support a team of Consultants and the Consulting Department's infrastructure and diverse portfolio of work. This individual will contribute to projects, initiatives, and department processes essential to delivering high-quality consulting services. The position can be based remotely, with a preference for candidates within commuting distance to an NFF office (Boston, Los Angeles, New York, Oakland, Philadelphia). There is potential for up to 10% travel for local/national conferences, all-staff meetings, and department retreats. What you'll do Project, Initiative & Practice Management Plan and manage multiple project work plans, meeting internal and external deliverables in an efficient and timely manner in compliance with NFF rules and regulations. Manage key administrative functions in support of efficient operations and achievement of program goals including supporting the development of analyses and materials for internal and external meetings and follow up on items resulting from the meetings. Develop a process to collect client financial information, data capture, and scheduling; track and manage progress against budget, capacity, and delivery targets. Coordinate logistics for client events both in-person and virtual including building and managing the attendee list, scheduling, coordinating team communication, selecting venue or virtual platform, and organizing event materials and meals. Support client-facing financial processes, including report timelines, invoicing and billing for program engagements, tracking re-grant disbursements, and coordinating documentation with internal team members and external partners. Identify opportunities for improvements; recommend policy or process changes as appropriate. Conduct in-depth analyses, assessments, and sector research Update and maintain database in Salesforce including keeping financial and impact records and other documents organized and up to date. Support colleagues with initial assessments, data analysis, and sector research. Manage and monitor client data, reports, files, and research. Support the development, distribution, collection, and analysis of client outcome and demographic surveys. Conduct research to support client engagements, including sector trends, nonprofit financial benchmarks, and best practices in leadership and strategy. Support with the design and delivery of new and innovative client work Lead event logistics and support the execution of client-facing workshops, training sessions, and convenings. Responsibilities include scheduling, attendee management, preparing materials, and ensuring seamless virtual or in-person execution. Support the development of presentations for clients that both identify and communicate key findings and recommendations for addressing core strategic and financial issues. Contribute to high-quality client deliverables, including PPT presentations, engagement letters, research reports, and workshop/training curriculum. Provide team support to accomplish initiative goals, research methods for improvement and contribute to providing recommendations while anticipating future needs. Contribute to NFF as a learning organization that seeks to advance the sector. Who you are You have a minimum of 1 year of professional work experience, preferably in nonprofit management, philanthropy, government, consulting, and/or financial services. You have a strong relationship-building approach with the ability to center the needs of internal team members and consulting clients. You enjoy collaborating with team members who are working together to re-envision how we combine investments and financial expertise to drive change in communities. You have strong analytical and research skills and ability to work with large amounts of data to create reports and presentations independently. You are proficient with Microsoft Outlook Applications (e.g., Excel, Word, and PowerPoint) and have the ability to build flexible, efficient financial models and clear presentations. Experience with Salesforce and Asana are a plus. You are a self-starter who takes ownership and demonstrates accountability. You have strong organizational and time management skills to support multiple projects and work plans simultaneously. You possess effective communication skills on project timelines and deliverables, both written and verbal, and an eagerness to collaborate with colleagues (within and outside of Consulting Department) in sharing insights, resources, and learnings. You are flexible, adaptable, and willing to pivot on short notice to meet the organization's needs. You are committed to continuous improvement and demonstrate a growth mindset. At NFF, we are invested in discussing the depth and breadth of each candidate's background and experience during the interview process and using that information to determine the best offer while considering internal pay equity. The salary range for this position is $68,000-72,000. If provided an offer, NFF will determine salary compensation based on relevant skills and years of experience. NFF also takes into consideration internal equity in setting salary bands for each role. NFF provides an attractive benefits package that currently includes up to 18 paid holidays, 3 floating holidays, unlimited vacation time off, health insurance with a NFF funded health reimbursement account. We offer both employer match and non-match contributions toward your retirement plan. In addition, NFF provides flexibility to work remotely or from our offices in major cities. Please Note All salaries are commensurate with experience and include an attractive benefits package. Nonprofit Finance Fund is committed to diversity, equity, and inclusion in its workforce. We encourage candidates that will help us live out this commitment to apply. NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. This job posting provides a general list of the essential responsibilities and qualifications required for this position. It does not represent a contract for employment and NFF reserves the right to change the description and/or posting at any time without notice. When applying, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number. Apply for this job * indicates a required field #J-18808-Ljbffr

The Construction Applications Analyst (Business Systems Analyst - Construction Applications) will directly support Suffolk's business applications. Applications include the Procore, Primavera P6, Autodesk and related third party applications that enable the construction process. This person will work closely with business users and will be responsible for resolving Tier III help desk tickets as well as implementing new capabilities. Responsibilities: Provide day to day support and troubleshooting of user and application problems within the Project Management, Field Management and Operations Support teams. Provide functional and technical support to the Construction Operations area, in the analysis, design, development and implementation of business processes and applications. Participate with other IT staff and internal business partners in new product reviews, tests, and pilots. Document system functions and processes for the Technology group as well as selected items for our internal business customers. Provide troubleshooting support on processes and systems issues. Collect and analyze business requirements for multifunctional projects to provide the best solution for business needs. Identify operational inefficiencies, conflicting business practices and integration issues, and participate in evaluation of alternative solutions. Develop business relationships and integrate activities with other IT colleagues to ensure successful implementation and support of projects. Foster and maintain good relationships with internal business partners and IT colleagues to meet expected customer service levels. Ensure through the development and execution of testing plans that production issues are minimal after implementation of new enhancements, changes, or upgrades. Develop and support ongoing user training to ensure all functional users understand the application capabilities and leverage system capabilities to deliver the optimal user experience to the Finance team Qualifications: Project management and Procore experience required. Bachelor's degree: Major or Minor in Information Systems preferred. 2+ years of professional experience supporting business applications. Bachelor's degree in Information Technology, Construction Management, Business, or related area is strongly preferred. Experience with Construction Operations and other supporting construction applications. Experience with relational database concepts, PL/SQL, and related development tools a plus. Experience in construction industry a plus. Strong verbal and written communication skills. Self-motivated and organized with the ability to work with minimal supervision. EEO Statement: Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

General information Ref # 41911 Job Family IT/Systems Date published 07-Mar-2025 Time Type Full time Description & Requirements The Broad IT Services (BITS) group believes exceptional people produce exceptional products and services. We are committed to building the best team we can in service of the Institute's mission of "Accelerating the Understanding and Treatment of Disease." Our team of highly accomplished technical experts work with 1000's of Broad researchers to create, scale, and run a wide range of technology solutions. We believe that a diverse and inclusive community is essential to achieving our mission. We are always looking for committed, mission-driven individuals to bring new viewpoints, experiences, and creativity to the team. We are seeking driven candidates who are motivated to learn new technologies and are willing to take on challenges with enthusiasm! Broad IT provides support for more than 1,200 lab instruments, desktops and laptops across Broad's several buildings and direct interaction with the labs to improve their processes. Reporting to the Director of Lab IT, our Lab IT Support Specialists are our front-line team, directly interacting with our researchers to address both the tactical and strategic needs of Broad Institute's labs. Characteristic Duties: ● Initial triage and resolution for reported Lab IT incidents ● Support the Broad research Labs by helping to examine, document, and improve IT processes and procedures. ● Act as a direct support liaison between the lab, IT, and instrument vendors to coordinate all instrument onboarding, upgrades and repairs ● Facilitate the integration of Lab equipment into existing Broad IT infrastructure and services; ensuring the seamless acquisition, storage, and transfer of research data from laboratory instruments. ● Install and support research applications used in the acquisition and analysis of raw research data to enhance the efficiency and effectiveness of research activities. ● Contribute front-line knowledge to the creation of our vision for Lab IT, seeking to work across the Broad to unify solutions where appropriate for scientific missions ● Maintain asset management logs for all instrumentation within the labs as well as informing leadership of soon to be arriving equipment Minimum Qualifications ● Degree in Computer Science or other technical discipline or equivalent experience building an in-depth understanding of modern computing technology ● Experience writing, following, and managing technical documentation ● Ability to work under minimal supervision with expert time management ● Previous customer service experience, prior Lab support desired ● Basic network troubleshooting (ping, traceroute, ipconfig, DDI, etc) ● Strong OS operation & troubleshooting experience (Windows & Linux) Desired Qualifications ● ITILv4 foundational knowledge ● Experience managing projects or complex IT integrations ● Experience with any of the following lab systems: Illumina, NovaSeq, Hamilton, etc. ● Familiarity with ELNs, Jupyter Notebooks, Graphpad, Prism ● Basic cloud experience, GCP preferred (Buckets, distributed computing concepts) Working Conditions ● Normal office and wet-lab (BL1,BL2,BL3) conditions, PPE as well as appropriate attire required in labs ● This role is a required on-site position, and will support multiple Broad locations in Cambridge, MA and Burlington, MA ● Ability to lift up to 50 lbs ● Salaried position-40 hour work week

At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team. About NETSCOUT NETSCOUT has been helping the world's largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world's essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters - and stay unstoppable for a world that relies on them every second. About the IT Team: Come apply your Computer Science/Engineering skills and knowledge while learning how all the pieces of infrastructure fit together to run a global organization. This includes computers, storage, network and cloud technologies. NETSCOUT is an independent software manufacturer in the network, monitoring and security space. NETSCOUT IT is on the leading edge of technology, operating industry leading solutions including public and private cloud computing environments, hyper-converged infrastructure (HCI) supporting software define data center services (SDDC), Software Defined Networking (SDWAN) and a high degree of abstraction and virtualization in our operational environment. Basic Qualifications/Skills: As an intern you will get to learn how the technology is configured and integrated, how we monitor all platforms for steady state operations and help improve Standard Operating Procedures and Administration of the environment as well. We are also in the process of implementing ServiceNow to manage IT Service Delivery and Operations Management. You will be exposed to the planning and rollout of the industry leading IT Service Management Platform. It is used by many Fortune 500 and other leading companies. In addition, you will have access to public cloud resources in Microsoft Azure and AWS as well as an extensive set of online training and knowledge bases. Preferred Qualification/Skills: Based on demonstrated skill and knowledge, qualified candidates may be responsible for public/private/hybrid server administration, cloud infrastructure and management of associated services. You will be exposed to a busy, rapidly changing operational environment. You may be asked to manage multiple tasks, and operational issues simultaneously. The NETSCOUT IT team supports over 30 locations worldwide. As a member of the team, this role will participate in ensuring the stability and reliability of global infrastructure services. Location: Westford, MA Working at NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. NetScout Systems, Inc. is an EEO/Affirmative Action Employer. Location: MA - Westford Activation Date: Thursday, February 13, 2025 Expiration Date: Tuesday, April 1, 2025 Apply Here