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Information technology/support technician jobs in Winston-Salem, NC

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  • Entry-Level Helpdesk Technician

    Pathway Technologies, Inc. 3.4company rating

    Information technology/support technician job in Kernersville, NC

    We are seeking a motivated and customer-focused Entry-Level Helpdesk Technician to join our IT support team. This position is ideal for someone early in their IT career who enjoys solving problems, working in a fast-paced environment, helping people, and learning new technologies. You'll be the first point of contact for technical issues and will receive full training to grow your skills over time. Responsibilities Provide first-line technical support to end users via phone, email, chat, or ticketing system Troubleshoot basic hardware and software issues Assist with password resets, account access, and user setup Log, track, and resolve support tickets in a timely manner Escalate more complex issues to senior technicians when needed Maintain accurate documentation and follow established procedures Support setup and maintenance of laptops, desktops, printers, and mobile devices Learn and follow best practices for system security and data privacy Qualifications Strong interest in IT, technology, or troubleshooting Excellent communication and customer service skills Ability to follow instructions and work within a structured support environment Basic understanding of Windows/mac OS, Microsoft Office, or common IT tools (helpful but not required) Willingness to learn new skills and ask questions Reliable, organized, and able to manage multiple tasks Preferred (Not Required) CompTIA A+, IT Fundamentals (ITF+), or similar certifications Experience with ticketing systems (e.g., Jira, ServiceNow, Freshdesk) Knowledge of basic networking concepts What We Offer Full on-the-job training and mentoring Clear career progression within IT support Friendly, supportive team environment Competitive pay and benefits
    $31k-42k yearly est. 5d ago
  • Computer Field Tech Position- Greensboro NC

    BC Tech Pro 4.2company rating

    Information technology/support technician job in Greensboro, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • IT - Helpdesk

    Pureflow Inc. 3.3company rating

    Information technology/support technician job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 28d ago
  • Urgent Opening for Desktop Support

    360 It Professionals 3.6company rating

    Information technology/support technician job in Winston-Salem, NC

    360 IT Professionals and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Additional Information Thanks & Regards Preeti Joshi 510-254-3300 Ext 142 preeti@)360itpro.com
    $35k-42k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Information technology/support technician job in Winston-Salem, NC

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $28k-38k yearly est. 8d ago
  • IT Help Desk Support - Level II

    K2 Staffing, LLC

    Information technology/support technician job in Winston-Salem, NC

    Job DescriptionSummary Our client is a leading IT Solutions Company in the Winston-Salem, NC area and they are in need of a Help Desk Support Level II Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $35k-61k yearly est. 14d ago
  • IT Technician - Trackside

    Penske Racing South 4.0company rating

    Information technology/support technician job in Mooresville, NC

    Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
    $35k-68k yearly est. Auto-Apply 60d+ ago
  • IT (includes 802.11 Instructional Trainer)

    Emerging Technology Support

    Information technology/support technician job in Mooresville, NC

    A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC -related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set -up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired
    $34k-61k yearly est. 60d+ ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Information technology/support technician job in Greensboro, NC

    Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC
    $36k-61k yearly est. 6d ago
  • IT Specialist (Entry Level)

    Corvid Technologies LLC 4.3company rating

    Information technology/support technician job in Mooresville, NC

    Information Technology Specialist (Entry Level) Corvid Technologies is seeking a brilliant and motivated entry level Specialist to join our IT team. We specialize in high tech solutions for NASCAR, the Department of Defense, Missile Defense Agency, NAVY, U.S. Bobsled, and several other customers. Who we want: We are a tight-knit group of problem solvers that support over 300 of the nation's brightest engineers. The ideal candidate will ask lots of questions, enjoy learning and pay very close attention to detail. We are looking for an outgoing individual that not only gets the job done, but also has fun while doing it. A positive attitude and a sense of humor are just as important to us as the ability to bring results. Candidates with experience in troubleshooting hardware and software issues, managing file system security permissions on Linux and Windows servers and scripting using PowerShell are preferred. All candidates will be trained on the job and provided with the necessary learning materials. Required Qualifications: Bachelor's degree in a technical field Minimum GPA: 3.4 U.S Citizenship Ability to obtain and maintain a U.S security clearance Strong desire and ability to learn Team-oriented and outgoing What you'll do: Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services ensuring that such problems are fully documented within relevant system(s) Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends Provide oral, written, or hands-on support to all hardware, software and telephone users Utilize working knowledge of MS Office suite, desktop operating systems, problem management systems, end-user network administration (password resets, permissions, restarting services), and basic UNIX/Linux knowledge Responsible for user, account, and service provisioning Responsible for installing/deploying software on endpoints Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility Quote, submit purchase requests, and receive shipments for IT related items, as needed Communicate effectively acting as a key liaison with customers, team members and colleagues across the company Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery Why Corvid? Founded in 2004, we are a group of over 300 engineers and scientists, about 3/4 with master' degrees or Ph.D.'s, that provide end-to-end solutions including concept development, design and optimization, prototype build, test and manufacture. We leverage the predictive capability of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena. The results are complex engineering solutions for a variety of applications; aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market. We value our people and offer employees a broad range of benefits. Benefits for full-time employees include: Paid gym membership Flexible schedules Blue Cross Blue Shield insurance including Medical, Dental and Vision 401k match up to 6% Three weeks starting PTO; increasing with tenure Continued education and training opportunities Uncapped incentive opportunities
    $63k-91k yearly est. Auto-Apply 60d+ ago
  • IT Servicing NGS Product Summer Intern

    Archgroup

    Information technology/support technician job in Greensboro, NC

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibilityâ„ . About This Internship Arch's internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback. About This Role Support the CONNECT servicing portal and Spark UI applications used by Arch MI customers and internal business teams. Perform servicing functions such as loan boarding, loan updates, service transfers, cancellations, and cash management. Enhance features of the Spark application using Java, Spring Boot, and Angular to meet business team requirements. Collaborate on infrastructure components including Azure ARO (OCP), Kafka, AMQ, DataGrid, Qlik, MS SQL Server, MongoDB, DB400, Dynatrace, Splunk, and OpsGenie. Troubleshoot and optimize application performance using monitoring tools like Dynatrace and Splunk. Assist in integrating data sources and services to support scalable and reliable servicing operations. Qualifications Actively completing a graduate degree in Computer Science, or relevant program. Minimum 3.0 GPA or higher. College level - Graduate student, with graduation dates ranging from December 2026 - May 2027. Proficiency in Java, Spring Boot, and JUnit required. Experience with Typescript and Angular preferred. Entrepreneurial spirit along with the desire to be a continuous learner. Team player who collaborates effectively. Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment. Location & Work Arrangement The program dates are June 1, 2026 - August 7, 2026. This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home. This position is located in Greensboro, NC. Relocation and housing assistance is not provided for this role. Timeline Arch internship positions will be posted from October 2025 and will be unposted when filled. Pay For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $26-28 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits. #LI-KK1 $25 - $28 per hour Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.
    $26-28 hourly Auto-Apply 60d+ ago
  • 2026 Summer Internship - Tech & Information Security Risk

    The Clearing House 4.5company rating

    Information technology/support technician job in Winston-Salem, NC

    About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange. About TCH Risk Management Office: The Risk Office advances risk management governance and oversight responsibilities in alignment with the Enterprise Risk Management Framework and incorporating the company s Three Lines of Defense risk management model. The Risk Office currently consists of eight specific areas which include Enterprise Risk Management (ERM), Product Risk Management, Information Security (IS) Tech Risk Management, Systemic and Liquidity Risk Management (SLRM), Risk Assurance (RA), Vendor Risk Management (VRM), Model Risk Management (MRM), and Regulatory Affairs. These areas are responsible for core risk management activities within TCH, covering the risks inherent to carrying out the company s day-to-day operations, as well as its strategic and emerging risks. The Risk Office also has responsibility, in partnership with the Legal department, for coordinating TCH s responses to regulatory oversight and fulfilling the requirements that stem from the company s role as a Financial Market Utility (FMU) and its Systemically Important Financial Market Utility (SIFMU) designation as the operator of the Clearing House Interbank Payment Systems (CHIPS) system. About TCH Tech & Information Security Risk Management Summer Internship Program: TCH Tech & IS Risk Management Summer Internship Program is a 10-week experience for rising college juniors and seniors interested in the field of Information Security Risk Management. Interns will be in Winston-Salem, NC. Over the course of the 10-week program, interns will have the opportunity to learn, support, and engage with IS topics and professionals. While working within one of our core Risk Management Office departments, each intern is assigned a hands-on project, which culminates in a presentation to Risk Office senior leadership. Opportunities for the 2026 Summer Internship Program will have a focus on, but not limited to, the following capabilities: Assist with the execution and coordination of the Technology & Information Security Risk functions related to the execution and sustainment of risk governance across the organization Assist in the performance of Technology & Information Security Risk Assessments across the organization to ensure risks are identified, assessed, quantified, adequately mitigated, and managed through the lifecycle of the product and/or service Assist in the performance of third-party vendor security risk assessment activities that include evaluation of vendor controls and practices Work with the first line of defense (FLOD) to plan, facilitate, and execute RCSA activities, including process mapping, risk identification, control assessment, and effectiveness testing Help enhance RCSA processes, data quality, documentation standards, and reporting outputs Skills, Experience, and Qualifications Required: Currently enrolled, rising junior or senior, pursuing a bachelor s degree in Information Security, Cybersecurity, Risk Management, or a related area Strong technical and PC skills (MS Office applications) Strong analytical skills and attention to detail Ability to work both independently and in a collaborative environment Demonstrated effective communication skills both written and verbal Qualifications Desired: Demonstrated knowledge of basic Technology & Information Security Risk concepts through proven research or lab work Prior experience or school related work with Information Security Risk, Information Security Engineering/Architecture, or technology projects Currently pursuing a degree in Management Information Systems, Computer Science, or any other related field Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Employees in this position will report to the office 3 days per week. Onsite work requirements may change at any time.
    $29k-38k yearly est. 26d ago
  • IT Network Administrator II

    Winston-Salem State University 3.8company rating

    Information technology/support technician job in Winston-Salem, NC

    Position Classification Title IT Network Support Professional, Network Administrator FLSA Exempt Position Class 89579 Join the Ramily! Winston-Salem State University (WSSU) is committed to providing a robust and secure technological environment supporting our academic excellence and social impact mission. We seek a skilled and proactive IT Network Administrator to join our team. This critical role is responsible for the installation, monitoring, troubleshooting, and support of the campus networking infrastructure, including all hardware, telecommunications systems, Wi-Fi and cable TV communications, firewalls, and internet connectivity. Key Responsibilities: * Installation, Monitoring, and Management of Components: * Provide installation, configuration, troubleshooting, monitoring and management for network components, telecom connectivity, data center connectivity and systems, outside vendor systems, and security and access components. * Diagnose and resolve communication and connectivity problems. * Provide support for network communications infrastructure for entities communicating with campus users via the internet or campus adjacencies. * Contribution to Specialized Infrastructure: * Analyze metrics, results of systems testing, networking syslog reports, outage reports, and network performance reports to improve performance, seamless access, and security capabilities. * Present completion and evolution of work including proper inventory, documentation of trouble tickets, work evolutions, capacity planning, and expansion methodologies. * Support of Project Management and Timely Service: * Assist in developing project plans and scheduling work. * Coordinate with vendors and schedule testing and implementation phases. * Analyze project requirements, interpret user needs, and apply them to design specifications. * Update project partners on the impact of new data and adapt to the best method of implementation as necessary. * Serve as a technical point of contact for network capacity planning and expansion efforts. * Consultation and Collaboration: * Communicate professionally and efficiently regarding system changes, outages, planned upgrades, or problem evolutions to appropriate personnel. * Provide technical assessments, recommendations, and training on technology needs and documents to campus end-users. * Coordinate with department users, IT colleagues, vendors, and other technical personnel to provide support and resolve technical problems. What You'll Bring: * Expertise in network installation, configuration, and management. * Strong problem-solving skills with the ability to provide direct support to campus end-users. * Experience in managing telecommunications systems and associated software. * A commitment to maintaining high network performance, security, and reliability standards. Why WSSU? At WSSU, you'll be part of a vibrant community dedicated to innovation and excellence. As the IT Network Administrator, you'll play a crucial role in ensuring that our technological infrastructure supports our mission and the needs of our students, faculty, and staff. Your work will help maintain a secure, connected environment where education and research thrive. Position Information Position Number 211265 Working Position Title IT Network Administrator II Building and Room No. Elva Jones Computer Science Building, Room 1218 Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12 months Requirements and Preferences Position required to work during periods of adverse weather or other emergencies Emergency Normal Work Schedule 8-5 M-F Department Required Skills Education and Experience: * Bachelor's degree in Information Technology, Computer Science, or a related field and a minimum of two (2) years of hands-on experience in networking, OR * Minimum of five (5) years of progressive experience in a networking-focused role without a degree in IT. Technical Proficiency: * Working knowledge of network communications and topologies such as LAN/WAN, Ethernet, and Optical Networking. * Experience with installing, configuring, and managing network routers, switches, firewalls, wireless access points, controllers, DNS/DHCP services, and network access control (NAC) systems. * Familiarity with fiber optic and structured cabling systems, ISP connectivity, and data center or server connectivity. * Exposure to or hands-on experience with Cisco networking equipment is required * Demonstrated experience configuring and managing enterprise or higher education network switches, including VLAN segmentation, port configurations, and firmware updates. * Strong understanding of IP networking principles, routing, subnetting, and network security fundamentals. * Proficiency with network monitoring and diagnostic tools for identifying and resolving connectivity issues. * Experience in structured cabling, wireless networking, and supporting telecommunications systems. * Proven ability to manage and coordinate technology projects from planning through implementation, ensuring adherence to timelines and standards. * Effective communication and collaboration skills, with the ability to provide direct end-user support for network-related needs. * Ability to document network configurations, procedures, and troubleshooting steps in alignment with departmental and compliance requirements. Preferred Years Experience, Skills, Training, Education Skills: * CCNA certification or equivalent Cisco training is strongly preferred. * Experience with network monitoring tools, logical topology design, and support of communication systems such as PBX, VoIP, or card access infrastructure. * Familiarity with vendor technologies such as Cisco, Palo Alto, Avaya, Dell, APC, or Tripp Lite. * Experience supporting or managing network infrastructure in a Higher Education or University environment is highly desirable. * Knowledge of supporting connectivity for enterprise systems such as ERP, hosted platforms, or cloud-based applications is a plus. Required License or Certification Valid US Driver's License No Commercial Driver's License Required No Physical Required No List any other medical/drug tests required Posting Details Posting Details Internal Posting Only No Time Limited Position No Appointment Length Salary Commensurate with education and experience Open Date 12/12/2025 Close Date 12/22/2025 Open Until Filled No Special Instructions Summary Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified. Please Note: * A criminal background check will be conducted on the candidate finalist prior to the offer of employment. * If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. * Salary will be determined based on competencies, equity, budget, and market considerations. * Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. * Failure to complete the application completely may result in you not being considered for the vacant position. * Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. * If you have general questions about the application process, you may contact Human Resources at ************. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call ************.
    $67k-81k yearly est. 10d ago
  • Help Desk Technician

    Randolph Electric Membership Corporation 4.0company rating

    Information technology/support technician job in Asheboro, NC

    Application Deadline: Open until filled Department: Engineering Reports to: Manager of Information Technology Are you the go-to person for tech support among your friends and coworkers? Do you love solving problems, helping others, and staying on top of the latest technology trends? If so, Randolph Electric Membership Corporation (REMC) invites you to bring your expertise to our team as a Help Desk Technician. At REMC, you will not just be fixing computers. You will be supporting the critical systems that keep our community-powered Cooperative running smoothly. This is your opportunity to join a mission-driven organization that values innovation, teamwork, and service. What You Will Do Provide technical support for hardware, software, and network systems Support Microsoft 365, Windows PCs, iOS devices, MFA, and related platforms Respond to support requests via Teams, email, phone, or in-person with professionalism and clarity Install, configure, and update software and applications Document technical solutions and contribute to IT best practices Continuously learn and adapt to new technologies Work both independently and as part of a collaborative IT team What You Bring An Associate's or Bachelor's degree in a computer-related field is preferred, but relevant experience and training will be considered Four or more years of hands-on experience in information technology is strongly preferred Strong knowledge of Microsoft server and client operating systems and common business applications Excellent communication skills and a collaborative, service-oriented mindset The ability to manage multiple tasks while maintaining attention to detail Preferred Qualifications Certifications such as A+, Network+, or MCP Familiarity with password management tools and IT security best practices A passion for problem-solving and helping users feel more confident with technology Why REMC? Randolph Electric Membership Corporation is more than just a utility provider. We are a values-driven organization committed to service, innovation, and community. Our employees enjoy a stable work environment, supportive leadership, and opportunities for professional development. We believe in taking care of our people so they can take care of our members. At REMC, your work matters-and so do you. Requirements Valid North Carolina driver's license CPR and First Aid Certification or willingness to obtain Some travel required, primarily within a 200-mile radius Apply now at *************************** and click "Apply" Equal Opportunity Employer, including disability/vets. All job offers are contingent upon successful completion of a background check, credit check (if applicable), and drug screening. By applying, you consent to these pre-employment screenings, which are conducted in compliance with applicable laws and may affect your eligibility for employment.
    $34k-43k yearly est. 46d ago
  • Technical Support Specialist

    Rowan-Cabarrus Community College 4.1company rating

    Information technology/support technician job in Kannapolis, NC

    Rowan-Cabarrus Community College is in search of a skilled Technical Support Specialist to bolster our Department of eLearning and Faculty Development Services within the Academic Programs division. We're looking for individuals with exceptional organizational and research abilities, adept interpersonal and teamwork capabilities, and outstanding oral and written communication prowess. If you're meticulous, possess robust computer skills including proficiency with online instruction applications software, and prioritize customer service with a solid work ethic, then you could be the ideal fit for this role with a primary emphasis on operational support. This is a 12-month, full-time position that reports to the Director of eLearning and Faculty Development Services. This is not a remote position, and will be seated on our North Carolina Research Center (NCRC) campus in Kannapolis, NC
    $47k-53k yearly est. 45d ago
  • IT - Helpdesk

    Pure Flow Inc. 3.3company rating

    Information technology/support technician job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Greensboro, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-38k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Information technology/support technician job in Greensboro, NC

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $28k-38k yearly est. 8d ago
  • IT/HPC Emerging Talent Intern Program

    Corvid Technologies LLC 4.3company rating

    Information technology/support technician job in Mooresville, NC

    Job Description Corvid is seeking highly skilled interns for the Summer of 2026 who are interested in growing their skills in technology. This paid internship presents a unique opportunity for aspiring professionals to gain hands-on experience in a dynamic and collaborative environment. We are looking for talented candidates pursuing a Computer Science degree, with a conditional job offer (based on performance) in one of the following fields: Windows Administration Linux Administration Help Desk Support High Performance Computing Administration Data Center Technician Throughout the summer, dive into on-the-job training covering a wide range of disciplines, including Windows and Linux system administration/engineering, scripting and automation, security best-practices, HPC systems management for our 85,000+ core supercomputer, and data center operations. Each rotation pairs participants with an expert mentor with years of experience in their respective field. The internship program goes beyond providing mentorship and valuable learning experiences; it also offers opportunities for interns to connect with their peers through exciting social events, such as catered lunch presentations showcasing engineering expertise across the company. Whether you love working with hardware, automating repetitive tasks, are interested in the maintenance of a high-performance computer, or can't decide between any of the above, this is the internship for you! Who We Want: We are seeking motivated self-starters who enjoy formulating elegant solutions to difficult problems. To be successful in this position, a candidate will ask lots of questions, be a strong proponent of continuous change, pay attention to detail and take initiative to identify current problems and find a way to solve them. Extra points for background knowledge in Linux, numerical modeling and simulation, and computational cluster support. Previous Projects: Setup a high-performance computing (HPC) cluster Automate offline third-party application updates for Corvid's classified networks Develop binary installers for in house module deployment/configuration R&D high availability for BeeGFS, Corvid's current HPC storage solution Construct HPC pods & racks to extend Corvid's primary supercomputer Assist technicians with the maintenance and configuration of our HPC's water circuit, power circuit, PDUs, CDUs, and HVAC equipment Required Qualifications: Pursuing a BS in Computer Science or Computer Engineering Scripting experience (Python, PowerShell, Bash, or similar) Minimum GPA: 3.5 Ability to obtain a U.S. Security Clearance Strong desire and ability to learn Good communicator with strategic, analytical, and creative thinking skills Ability to thrive in an extremely fast paced environment Preferred Qualifications: Object-oriented programming experience Experience in scripting/automation Experience submitting jobs to a scheduled cluster Why Corvid? Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
    $29k-38k yearly est. 7d ago
  • Technical Support Specialist

    Rowan Cabarrus Community College 4.1company rating

    Information technology/support technician job in Kannapolis, NC

    Rowan-Cabarrus Community College (RCCC) is a large community college in Rowan County and Cabarrus County, North Carolina, USA. It is one of 58 colleges in the state-supported North Carolina Community College System. RCCC offers fully accredited associate degree programs in more than 40 areas of study, including arts and sciences, business, information technology, health and public services, engineering technologies, and biotechnology. RCCC also offers accredited diploma and certificate programs focused on career training, continuing education and basic skills education. RCCC provides a foundation and transferable credits for students advancing to four-year colleges and universities and helps adults receive the additional training they need to start or change careers. RCCC provides more than 2,000 course offerings, serving a yearly overall enrollment of more than 22,000 students. In addition, RCCC provides the education and job-training programs needed to meet many of the workforce demands of the North Carolina Research Campus being developed in Kannapolis. RCCC offers day, evening and on-line classes for adults. Job Description For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Qualifications For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Additional Information All your information will be kept confidential according to EEO guidelines. For further information and to apply, visit our employment opportunities web site at ******************** **NOTE you must go to ******************** to FORMALLY apply **NOTE
    $47k-53k yearly est. 22d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Winston-Salem, NC?

The average information technology/support technician in Winston-Salem, NC earns between $28,000 and $70,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Winston-Salem, NC

$44,000

What are the biggest employers of Information Technology/Support Technicians in Winston-Salem, NC?

The biggest employers of Information Technology/Support Technicians in Winston-Salem, NC are:
  1. Forsyth Tech
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