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Information technology/support technician jobs in Wisconsin - 1,574 jobs

  • Help Desk Support Specialist

    Lutheran Social Services of Wi & Up Mi 3.7company rating

    Information technology/support technician job in Franklin, WI

    Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
    $20-22 hourly 8d ago
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  • Donor Support Technician

    CSL Plasma 4.6company rating

    Information technology/support technician job in Eau Claire, WI

    Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. #VHPPandologic. Category:Healthcare, Keywords:Phlebotomist, Location:Eau Claire, WI-54702
    $33k-45k yearly est. 2d ago
  • Entry Level IT Support Specialist

    Tech Nation

    Information technology/support technician job in Plymouth, WI

    We are looking for a young motivated entry level support specialist to work our night shift for Tech Nation / Johnsonville Sausage on site at the Johnsonville headquarters location in Sheboygan Falls, WI. Submit your CV and any additional required information after you have read this description by clicking on the application button. ***Salary range depending on experience and education xevrcyc *** Onsite training will be provided for the right candidate willing to learn!
    $36k-61k yearly est. 2d ago
  • End User Support Specialist

    Teceze

    Information technology/support technician job in Menomonee Falls, WI

    Job Title: EUC Talent Required (L2/L3 Support) Job Type: Onsite Job Mode: Full Time Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications. Key Responsibilities Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications. Provide end-user and system support across Syncreon, CLI, and other plant locations. Deliver onsite support for network changes, hardware installations, and system upgrades. Support and maintain the SCCM environment and assist with Microsoft Intune configurations. Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations. Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns. Configure, manage, and troubleshoot printers, scanners, and peripheral devices. Provide L2/L3 support for: Windows and mac OS operating systems End-user devices Core infrastructure services Participate in plant leadership meetings and weekly change management calls. Support patching and upgrade activities in line with organizational standards. Adhere to defined operational standards, SLAs, processes, and service objectives. Maintain accurate documentation for service desk procedures and end-user processes. Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner. Coordinate with onsite hardware and service vendors for issue resolution and installations. Required Skills & Qualifications Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3). Hands-on experience with Windows OS, mac OS, SCCM, and Intune. Exposure to manufacturing or plant IT environments is highly preferred. Knowledge of network troubleshooting, patch management, and security remediation. Experience managing hardware assets, printers, and scanners. Excellent communication, coordination, and documentation skills. Ability to work independently in an onsite plant environment. Preferred Experience Prior experience supporting shop floor systems in automotive or manufacturing plants. Familiarity with ITIL processes, incident management, and change management. Experience working with multiple plant locations and stakeholders.
    $36k-63k yearly est. 5d ago
  • Sr. Field Tech - Power Systems Tech II, III, or IV

    Resa Power 4.0company rating

    Information technology/support technician job in Madison, WI

    Sr. Field Tech, Power Systems Technicians, or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. An ideal candidate will be experienced in many of the following skills: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 765kV) electrical systems. Switchgear and circuit breaker testing Inspection, maintenance, testing and/or repair of transformers, and all related equipment - 45 KVA to 1,120 MVA Filling and working with SF6 filled GCBs and gas insulated switchgear Testing and inspecting low and medium voltage cable installations Operating high voltage test equipment including Doble M4000 series test sets Commissioning, troubleshooting, and repair services on controls and transfer schemes Note: All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by project leader Required Experience and Qualifications for a Field Tech: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 765kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: * High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Nationwide - US Travel: 75-80% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $30 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $32k-41k yearly est. 2d ago
  • System Specialist

    RMC (Recruitment Management Consultants

    Information technology/support technician job in De Pere, WI

    IBM Power Systems Installation & Migration Specialist About the Role Seeking an experienced IBM Power Systems specialist to perform onsite installation and migration of a new IBM Power11 S1122 environment. The role includes hardware installation, VIOS and vHMC configuration, and system migration from an existing Power9 system using LTO9 tape. Responsibilities Plan and document system design, networking, and connectivity Prepare Power9 system (PTFs, firmware, compatibility checks) Install and configure vHMC Rack, cable, and power Power11 server, storage, and LTO9 tape drive Configure eBMC (ASMI), networking, and system discovery Install and configure VIOS 4.1 (dual VIOS) Create and configure LPARs Perform Opt 21 save/restore from Power9 to Power11 Validate system, network, backups, and job scheduling Required Skills Hands-on experience with IBM Power9/Power11 Strong knowledge of IBM i 7.4, VIOS, vHMC, and LPARs Experience with LTO tape (LTO9) and system migrations Duration: 80 hours Kickoff preferred week of January 19 Onsite work expected Early - Mid February
    $64k-90k yearly est. 4d ago
  • Peer Support Specialist

    La Causa, Inc. 3.8company rating

    Information technology/support technician job in Milwaukee, WI

    La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support. We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness. Why Join La Causa, Inc.? Meaningful work that supports youth and families on their path to recovery Collaboration with experienced and compassionate professionals Opportunities for professional development and career advancement Comprehensive benefits and paid leave-including a day off for your birthday! Your Role: As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence. What You'll Do: Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches. Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence. Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises. Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress. Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction. Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting. Build Relationships - Maintain open communication and positive connections with youth, families, and team members. Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies. Professional Development - Attend meetings, training, and supervision to continue learning and improving skills. Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services. What We're Looking For: Bachelor's degree in social work or a related field (Required) Master's degree in social work or related field (Highly Preferred) Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire At least one (1) year of experience providing community-based support Strong cultural competency and interpersonal skills Bilingual (Spanish and English), spoken and written (Preferred) Excellent verbal, written, and documentation skills Strong critical thinking and organizational abilities; able to manage multiple priorities Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) Ability to work flexible hours, including evenings and weekends, as program needs dictate Must successfully complete and pass all background checks, including an annual influenza vaccination Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards Skills & Competencies: Strong cultural competency and interpersonal relationship skills. Excellent written and verbal communication abilities across diverse audiences. Critical thinking and problem-solving skills with sound judgment. Highly organized with the ability to manage multiple priorities. Proficient in Microsoft Office Suite. Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards. Must successfully complete and pass all required background checks, including an annual influenza vaccination. Flexible schedule availability, including evenings and weekends as needed Work Environment: Work takes place in both community and office settings (local travel required) Flexible hours may include evenings or weekends Regularly required to drive, stand, sit, reach, stoop, bend, and walk Frequent talking, hearing, and seeing required, finger dexterity necessary Infrequent lifting (such as files) may occur Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!
    $33k-41k yearly est. 1d ago
  • IT Help Desk Technician- Wausau, WI

    Applied Tech 4.1company rating

    Information technology/support technician job in Wausau, WI

    Service Desk Technicians 2- utilize several skills to provide all-star leadership to Applied Tech's internal teams and customer support to our clients. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many diverse types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. You are willing to go onsite to client's locations as needed for business and client needs. Candidates should possess the ability to think fast on their feet, be willing to help others, and take internal coaching and client frustrations in stride. You lead with effective communication and a client-first mindset. This position may require on-site support at the request of the customer to do troubleshooting/remediation. This is a hybrid position that combines in-office collaboration (2-3 days per week), client on-site visits, and the flexibility of remote work. Primary Responsibilities Technical issues involving Microsoft's full suite of business applications and operating systems Hardware and software support, maintenance and updates for desktops, printers, and mobile devices General knowledge hardware and software support for servers General knowledge firewalls, switches, and wireless access points Logging client issues correctly in our ticket management system. Substantial customer service focus with proven results for client satisfaction Demonstrate complete ownership and accountability of incoming tickets. Address time sensitive issues promptly. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Logging client issues correctly in our ticket management system. Ability to work with vendors to get customer environment stable Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Must be able to go on-site to help with the needs of the customer Will be required to partake in the on-call rotation Education and Qualifications Excellent communication and customer service experience Active driver's license and proof of auto insurance Windows and/or Apple operating systems General Knowledge of Microsoft Exchange (On-Premise and Online) General Knowledge of Hypervisor technology (Hyper-V and VMware) Understanding of networking including DNS, DHCP, TCP/IP Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc. Certification required within six months of being hired Compensation $50,000-$65,000 DOE Soft Skills Supervision/Autonomy Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility. Planning/Organization Able to organize incoming requests for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help. Process Management Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks, and workload. Able to help develop and define processes and process improvement for Applied Tech. Communication Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups. People Skills/Conflict Management Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts. Physical Requirements Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day Ability to sit for an extended period Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization. Employees must be a ā€œU.S. Personā€ within the meaning of the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), and the Company will not be applying for licenses for individuals not meeting those definitions.
    $50k-65k yearly Auto-Apply 32d ago
  • IT Surveillance and Security Technician II - Brookfield, WI

    Msccn

    Information technology/support technician job in Brookfield, WI

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. We are seeking a skilled and reliable IT Surveillance & Security Technician II to join our Business Technology team. This position will manage and advance Silgan's surveillance and physical security systems, including CCTV, DVRs, and door access control technology. The role combines hands-on technical work with project management, ensuring our facilities remain secure and our systems operate efficiently. What We Can Offer You An inclusive and collaborative culture where every team member is valued and recognized. Competitive salary and comprehensive benefits, including health, dental, vision, life, disability, and AD&D coverage. Supplemental benefits such as pet insurance, telemedicine access, and employee perk programs. 401(k) plan with employer match (after eligibility period). Paid time off and holiday schedule. Tuition assistance for professional development and certifications. Opportunity to work in a stable, growth-oriented environment. What You Will Do Provide leadership and direction for Silgan's surveillance and door access systems across multiple sites. Plan, coordinate, and execute new installations, upgrades, and maintenance projects from start to completion. Oversee operational performance of DVRs, cameras, monitors, multiplexers, switchers, and related components. Configure, manage, and maintain access control systems across Silgan facilities. Administer and support access control technologies, including Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, and Premisys. Manage and maintain video surveillance platforms such as ExacqVision, Axis Communications, and Speco. Interpret technical drawings and engineering plans to ensure system accuracy and efficiency. Develop and maintain relationships with vendors for system maintenance, upgrades, and equipment procurement. Perform hardware and software installations, updates, and system integrations. Evaluate and monitor network and power infrastructure supporting surveillance and security systems. Troubleshoot and resolve technical issues to maintain system uptime and reliability. Maintain detailed documentation, drawings, and standards for system configuration and troubleshooting. Track performance metrics, uptime standards, and compliance with internal policies and safety guidelines. Additional Qualifications/Responsibilities What You Need to Have Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Five or more years of experience managing surveillance, CCTV, and door access control systems. Hands-on experience with enterprise-grade surveillance and access control technologies. Familiarity with leading platforms such as Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, Premisys, ExacqVision, Axis Communications, and Speco. Proficiency with project management tools and methodologies. Strong knowledge of electrical and video system installation, cabling, and hardware setup. Experience with networking, system integration, and Windows environments (including virtual machines). Knowledge of architectural and control requirements for door security systems. Excellent troubleshooting and problem-solving skills. Strong written and verbal communication abilities and a customer service mindset. Who We Are America's largest metal food packaging producer. A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
    $37k-69k yearly est. 23d ago
  • IT Technician

    Pulaski Memorial Hospital 3.2company rating

    Information technology/support technician job in Wisconsin

    This position provides staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve problems. The employee in this position also assists in the maintenance and testing of network servers and associated equipment. The position's responsibilities require independent analyses, communication and problem solving. Ā· End User Support (50%) Diagnosing and resolving hardware and software problems On-call when needed Training staff Using IT Support Request system to document, prioritize, and track requests. Ā· Routine Maintenance (30%) Installing/configuring new computers/servers Repairing/upgrading hardware and software Supports administration of servers Troubleshooting printers/scanners/fax machines/copiers Manage user accounts, permissions, email, anti-virus, anti-spam. Maintaining inventory of equipment and supplies Assesses functional needs to determine specifications for purchases Ā· Infrastructure Support (20%) Building and installing cables Running hospital cabling Researching, learning, and evaluating new software Documenting systems Qualifications EXPERIENCE AND EDUCATION: MINIMUM REQUIRED: Experience: One year providing end-user support for current desktop and application software OR one year installing, upgrading, troubleshooting and repairing personal computers in a network environment. Education: One year college level course work preferred. KNOWLEDGE OF: IT infrastructure: Windows, Linux, networking, server security Desktop operating systems Various software applications and basic hardware Principles and theories of network systems and management Internet technologies and products SKILLS IN: Delivering technical customer support Identifying, troubleshooting and resolving a wide range of technical computer-related problems Identifying, evaluating and solving end-user workstation problems Supporting and training end-users in a wide range of software applications as needed Reading, understanding and applying complex technical information Mastering new computer technology Maintaining cooperative working relationships.
    $45k-56k yearly est. 3d ago
  • Help Desk Technician

    Arrowhead Pharmaceuticals 4.6company rating

    Information technology/support technician job in Verona, WI

    Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking. Responsibilities Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs. Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates). Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes). Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments). Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates. Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures. Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs. Coordinate warranty/repair, RMA, and hardware inventory updates. Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients. Create/update knowledge base articles, quick start guides, and runbooks. Identify recurring issues, propose fixes, and escalate appropriately. Requirements: Technical degree in an information technology related field 1 years in a help desk or desktop support role in a Windows enterprise environment. Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks. Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance. Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals. Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts). Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting. Strong communication skills; ability to explain technical topics to non-technical users. Preferred: Bachelor's degree in Computer Science or a related field CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator) Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune). Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution. Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics. Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune. #LI-ONSITE Wisconsin pay range $55,000-$67,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy
    $55k-67k yearly 7d ago
  • IT Hardware Technician

    Dynamic Lifecycle Innovations

    Information technology/support technician job in Onalaska, WI

    Job Description IT Hardware Technician ) At Dynamic Lifecycle Innovations, our mission is to protect the planet with innovative sustainability efforts, and empower our team members to be the best they can be. We're an industry leader in electronics life cycle management known for doing the right thing and delivering for our customers. Our team is our most valuable resource, and we work diligently to provide a work environment that is rewarding, engaging, and FUN! Don't just take our word for it, visit Dynamic Lifecycle Innovation's Great Place to Work page to see what Team Members have to say. We may be a little biased, but we think you're going to love it here. Position Location: Onalaska, WI Position: New! Hours: Monday - Thursday, 6:00am - 4:30pm; No mandatory overtime, no nights or weekends! Compensation: $22.75 - $27.00/hour (dependent upon experience), wage increase eligible twice annually Benefits Highlights: 3 weeks of paid vacation in year one and 4 weeks of paid vacation in year two 8 paid Holidays Health benefits start the first of the month following start date 401K Profit sharing (Quarterly basis) Purpose & Summary: This is a specialized technician role tailored for team members with a robust technical aptitude and extensive knowledge of IT hardware. As an IT Hardware Technician you will work in our core processes that require the most technical knowledge and troubleshooting but may flex into the Sort Technician and Refurbishing Technician processes as needed. Success in this position relies on proficiency in hardware analytical thinking and the ability to evaluate profit generation by optimizing time and resource management. This is a fast-paced, rate-based, warehouse environment. Responsibilities include: Process production material in alignment with defined procedures at a consistently high-achieving rate. Work includes verifying customer requirements, using hand tools, and software programs to track material. Core processes include complex material like Apple Devices, Miscellaneous Testing, Servers, and Networking. Perform advanced IT hardware diagnosis, identifying, analyzing, and resolving complex issues within IT hardware components. Document and maintain production results in software applications, utilizing ERP systems and worksheets. Operate with a continuous improvement mindset, supporting and championing changes, and acting as a subject matter expert when appropriate. Education Requirements & Qualifications: For consideration, candidates must possess a high school diploma or equivalent and a basic understanding of computer hardware. Skills & Abilities: Knowledge: Required: Computer refurbishing and repair processes, networking equipment, servers, Apple devices, IT hardware components, troubleshooting, and diagnostics. Preferred: Troubleshooting techniques for hardware and software issues. Skills: Required: Advanced problem-solving, critical thinking, work ethic, integrity, advanced computer operations, attention to detail, organizational capabilities. Preferred: Spreadsheet and database entry, intermediate math skills. Abilities: Required: Analytical thinking, independent and team work, willingness to learn, use of basic hand tools, positive navigation of changes, continuously exert 20 pounds of force, up to 50 pounds occasionally, standing for the duration of the shift. Preferred: Ability to track numbers, recognize valuable electronic equipment, manage small continuous improvement projects. Dynamic Lifecycle Innovations strives to be an employer who stands out from the crowd, and we believe differences that make us unique should be celebrated on an individual level as well. We are proud to be an equal opportunity, affirmative action employer, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other identifier.
    $22.8-27 hourly 30d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Wausau, WI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $51k-70k yearly est. 7d ago
  • Help Desk Support Specialist

    Lutheran Social Services of Wi & Up Mi 3.7company rating

    Information technology/support technician job in Milwaukee, WI

    Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
    $20-22 hourly 8d ago
  • Sr. Field Tech - Power Systems Tech II, III, or IV

    Resa Power 4.0company rating

    Information technology/support technician job in Elm Grove, WI

    Sr. Field Tech, Power Systems Technicians, or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. An ideal candidate will be experienced in many of the following skills: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 765kV) electrical systems. Switchgear and circuit breaker testing Inspection, maintenance, testing and/or repair of transformers, and all related equipment - 45 KVA to 1,120 MVA Filling and working with SF6 filled GCBs and gas insulated switchgear Testing and inspecting low and medium voltage cable installations Operating high voltage test equipment including Doble M4000 series test sets Commissioning, troubleshooting, and repair services on controls and transfer schemes Note: All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by project leader Required Experience and Qualifications for a Field Tech: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 765kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: * High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Nationwide - US Travel: 75-80% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $30 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $32k-42k yearly est. 2d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Eau Claire, WI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $51k-69k yearly est. 7d ago
  • Help Desk Support Specialist

    Lutheran Social Services of Wi & Up Mi 3.7company rating

    Information technology/support technician job in Racine, WI

    Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
    $20-22 hourly 8d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Madison, WI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $50k-69k yearly est. 7d ago
  • Adult Residential Support Professional - Full-Time 2nd Shift - Grandstone

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Information technology/support technician job in Little Chute, WI

    🧠 Adult Residential Support Professional - 2nd Shift Schedule: Full-Time | 2nd Shift | 2:00 PM - 10:00 PM | 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone! 🌟 About Grandstone Grandstone is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. šŸ› ļø Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning šŸŽ Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility šŸŽ“ Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks šŸš— Travel Day trips required up to 25-50%, depending on role If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community! LSS is an Equal Opportunity Employer (EOE).
    $25k-29k yearly est. 8d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Information technology/support technician job in Madison, WI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $50k-69k yearly est. 8d ago

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