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Become An Information Technology Systems Manager

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Working As An Information Technology Systems Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge

  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does An Information Technology Systems Manager Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become An Information Technology Systems Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Information Technology Systems Manager jobs

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Information Technology Systems Manager Career Paths

Information Technology Systems Manager
Information Technology Project Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Business Analyst Consultant/Project Manager
Data Center Manager
9 Yearsyrs
Information Technology Project Manager Senior Manager
Director Of Information
10 Yearsyrs
Senior Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Senior Manager Service Director
Director Of Technology And Services
11 Yearsyrs
Director Of Information Director, Technical Operations
Director, Network Operations
10 Yearsyrs
Network Engineer Network Administrator
Information Systems Manager
6 Yearsyrs
Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Network Engineer Information Technology Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Systems Administrator Information Technology Consultant
Information Technology Manager
8 Yearsyrs
Director Of Information Service Delivery Manager
Infrastructure Manager
10 Yearsyrs
Information Technology Director Director, Technical Operations
Senior Director Of Information & Technology
13 Yearsyrs
Senior Project Manager Principal Consultant
Senior Information Technology Manager
10 Yearsyrs
Project Manager Senior Manager
Vice President Of Information Technology
12 Yearsyrs
Information Technology Director Vice President Of Information Technology
Vice President Technology Services
13 Yearsyrs
Project Manager Product Manager
Vice President, Product Management
13 Yearsyrs
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Information Technology Systems Manager Demographics

Gender

  • Male

    83.4%

  • Female

    15.5%

  • Unknown

    1.1%

Ethnicity

  • White

    78.5%

  • Hispanic or Latino

    10.0%

  • Asian

    8.6%

  • Unknown

    2.0%

  • Black or African American

    1.0%
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Languages Spoken

  • Spanish

    34.5%

  • German

    13.8%

  • Carrier

    13.8%

  • Hindi

    6.9%

  • Turkish

    3.4%

  • Marathi

    3.4%

  • Hebrew

    3.4%

  • Vietnamese

    3.4%

  • French

    3.4%

  • Russian

    3.4%

  • Malayalam

    3.4%

  • Tamil

    3.4%

  • Italian

    3.4%
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Information Technology Systems Manager

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Information Technology Systems Manager Education

Information Technology Systems Manager

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Real Information Technology Systems Manager Salaries

Job Title Company Location Start Date Salary
IT Systems Manager Synectiks Inc. Manalapan, NJ May 06, 2015 $174,533
IT Systems Manager Vortalsoft Inc. Somerset, NJ Feb 27, 2015 $169,978
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. NY Feb 03, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ Jun 02, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ Mar 06, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ May 15, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ May 21, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ Feb 11, 2015 $160,000
IT Systems Managers/Senior Systems Analysts New York Technology Partners, Inc. Jersey City, NJ Feb 18, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ Jan 15, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ Jun 01, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ Jan 13, 2015 $160,000
IT Systems Manager/Senior System Analyst New York Technology Partners, Inc. Jersey City, NJ Mar 02, 2015 $160,000
IT Systems Manager Ekagra Software Technologies, Ltd. Reston, VA Feb 10, 2015 $127,500
IT Systems Manager Ekagra Software Technologies, Ltd. Herndon, VA Oct 01, 2014 $127,005
Manager, IT Systems The Men's Wearhouse, Inc. Houston, TX Apr 03, 2015 $126,060
Manager, IT Systems & Services, Radiation Oncology Stanford Hospital & Clinics Palo Alto, CA Jan 13, 2014 $124,696 -
$205,962
MGR, IT Systems & Services, Radiation Oncology Stanford Hospital & Clinics Palo Alto, CA Jan 13, 2014 $124,696 -
$205,962
IT Systems Manager TWC The Wise Computer, Inc. Doral, FL Jul 21, 2011 $123,822
IT System Administrator Tech Manager Aurionpro Solutions, Inc. South San Francisco, CA Mar 15, 2012 $123,550
Principal IT System Manager Collabera, Inc. Morristown, NJ Oct 01, 2011 $122,470
IT Systems Planning Manager Siemens Industry Inc. Alpharetta, GA Sep 03, 2013 $111,000
Manager, IT Accounting Systems Tractor Supply Company Brentwood, TN Jul 01, 2012 $110,656 -
$125,000
Group IT Systems Service Manager Beckman Coulter, Inc. Brea, CA Oct 01, 2009 $106,857
IT System Administrator Tech Manager Aurionpro Solutions, Inc. South San Francisco, CA Dec 20, 2011 $106,100
Software Performance Manger-IT Systems Manager Tibra Trading America LLC Chicago, IL Aug 20, 2013 $100,000 -
$170,000
Software Performance Manger-IT Systems Manager Tibra Trading America LLC Chicago, IL Aug 15, 2013 $100,000 -
$170,000
IT System & Network Manager International Bank of Chicago Chicago, IL Oct 13, 2015 $99,403

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Top Skills for An Information Technology Systems Manager

CustomerServiceNetworkInfrastructureComputerHardwareWindowsXPRemoteAccessBackupDataCentersDesktopSupportDisasterRecoveryActiveDirectoryWebSQLServerVmwareStorageProjectManagementPCInformationTechnologySystemsVPNVoipFinancial

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Top Information Technology Systems Manager Skills

  1. Customer Service
  2. Network Infrastructure
  3. Computer Hardware
You can check out examples of real life uses of top skills on resumes here:
  • Formulated a global Steering Committee for the worldwide Customer Service Organization to set strategic direction and enable collaborative decision making.
  • Manage IT Projects and monitor daily Network Infrastructure functions for private social club.
  • Evaluated and implemented upgrades to existing computer hardware and software systems, recommending system expansions to enhance performance and productivity.
  • Led the upgrading of all desktop hardware from Windows XP to Windows 7 and 8.
  • Manage secure local and remote access technologies.

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