Information technology systems manager resume examples from 2025
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How to write an information technology systems manager resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the information technology systems manager role.
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in information technology systems manager-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the information technology systems manager position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on an information technology systems manager resume:
- Customer Service
- Project Management
- Network Infrastructure
- SAN
- SQL Server
- Windows Server
- Management System
- SharePoint
- Disaster Recovery
- Technical Support
- Troubleshoot
- VMware
- Linux
- Switches
- TCP/IP
- PC
- DNS
- Security Policies
- Microsoft System Center
- ERP
- HR
- ITIL
- Desktop Support
- VPN
- VoIP
- Direct Reports
- SDLC
- NAS
- Application Development
- Computer System
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the information technology systems manager position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write information technology systems manager experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are great bullet points from information technology systems manager resumes:
Work history example #1
Software Support Technician
Comcast
- Provided Tier 2 support to internal and external customers for both internet and VOIP products.
- Leveraged a variety of software performing account management & complex troubleshooting.
- Supplied live customer/technical support to customers on internet and network configuration.
- Provided Information Technology support to end users in order to aid productivity and foster teamwork.
- Implemented and maintained desktop and server standards based on IT standards.
Work history example #2
Systems Administrator
eBay
- Diagnosed and troubleshooting UNIX/Linux and Windows processing and configuration problems and applied solutions to increase efficiency.
- Resolved problematic network failures by troubleshooting LAN/WAN connections and recommended network improvements to increase the speed of network operations.
- Created packages using VMware ThinApp 4.0 for Windows 7 and windows XP environments.
- Managed and Installed SAN pathing with Veritas DMP.
- Provided first-level troubleshooting, wiring, and device management support to remote technical personnel across multiple locations.
Work history example #3
Technical Support Specialist
Pfizer
- Completed Impact Analysis of issues and monitored SDLC progress made towards issue resolution.
- Partnered with senior leaders across business units to identify risks and opportunities.
- Supported Windows/NetWare server installations and maintenance for infrastructure application, and testing environment.
- Helped users with the company software as well as Apple products (IPAD/IPHONE).
- Supported Global Regulatory Affairs existing products and development projects by managing the submission plans to meet submissions time lines.
Work history example #4
Technical Support Specialist
AT&T
- Monitored email for network, system and organizational updates.
- Provided over the phone customer service specializing in android cell phone malfunctions.
- Provided advanced troubleshooting techniques throughout the Microsoft Windows and MacIntosh operating systems.
- Prepared disaster recovery plan for Cisco Communication Manager and related IP Telephony applications.
- Configured hosts files, domain names and TCP/IP/DHCP address resolution, scopes.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries for resumes:
Bachelor's Degree in business
Monroe College, Bronxville, NY
1992 - 1995
Master's Degree in business
American InterContinental University, Chandler, AZ
2010 - 2011
Highlight your information technology systems manager certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your information technology systems manager resume:
- IT Information Library Foundations Certification (ITIL)
- Project Management Professional (PMP)
- Microsoft Certified Systems Engineer (MCSE)
- Management Consultant Professional (MCP)
- ITIL Foundation
- Cisco Certified Network Associate (CCNA)
- Master Project Manager (MPM)
- Certified Manager Certification (CM)
- Microsoft Certified Systems Administrator (MCSA)
- Certified Information Technology Professional (CITP)