5 Information Technology Systems Manager Resume Examples

Five Key Resume Tips For Writing An Information Technology Systems Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
resume document icon

Don't Have A Professional Resume?

0 selections

Choose From 10+ Customizable Information Technology Systems Manager Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Systems Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Systems Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Terry Murphy
Information Technology Systems Manager
Employment History
Information Technology Systems Manager2019 - Present
VerizonDallas, TX
  • Maintained and tested Disaster Recovery Plan to ensure minimal network downtime.
  • Designed Security Framework Database Schema: Role: Programmer/Analyst.
  • Created Change Control documentation for scheduled processes on client systems relating to hardware, software and migrations.
  • Advise and implement project management best practices for IT Governance department
  • Team member for the Network Infrastructure Purchasing Cross Regional Cost Reduction Team for Power and Battery.
Information Systems Manager2015 - 2019
AT&TColumbus, OH
  • Created & Staffed the Project Management Office to support a portfolio of 120 applications.
  • Conduct one-on-one and classroom computer training for operational and management employees on accessing bill print hardware and software.
  • Determine computer software or hardware needed to set up or alter system.
Senior Programmer Analyst2014 - 2015
Affinion GroupColumbus, OH
  • Created checkpoints and configuration files in SSIS packages Experienced in slowly changing dimension in SSIS packages.
  • Create dashboard for multiple projects, generate defect reports in JIRA.
  • Coordinated with ABAP team to activate the BAdI for Specialist assignment according to Org.
  • Utilized dynamic SQL in the completion of all I-O from VSAM file processing to primarily cursor based processing.
  • Developed PL/SQL batch programs that source from an EIW staging database to the Oracle Exadata database.
Computer Consultant2011 - 2014
James Arthur G Cancer Hospital And Research Institute FoundationColumbus, OH
  • Support users in Active Directory/Exchange environment.
  • Modify users permissions in SharePoint.
  • Ensured all computer systems and applications were secure and in excellent working order.
Education
Bachelor's Degree In Business2008 - 2011
Ohio State UniversityColumbus, OH
 
 
Contact Information
Dallas, TX
(920) 555-1828
tmurphy@example.com
Skills
Customer Service
Data Analysis
Backup
Sccm
Mac
Windows
Printers
Hardware
VPN
Computer System
 
 
Matthew Dixon
Information Technology Systems Manager
McLean, VA
(430) 555-7457
mdixon@example.com
Skills
Engineering SupportDatabaseAssuranceManagement SystemBusiness PartnersInformation SecurityDNSBackupNistInformation Management
 
 
Employment History
Information Technology Systems Manager2019 - Present
Capital OneMcLean, VA
  • Conducted due diligence and initial planning for information technology leading to acquisition/integration of Northfork Bank and Chevy Chase Bank.
  • Assessed, scaled, and improved architecture for all current/future customer needs.
  • Provided senior project management for implementing web applications.
  • Generated and maintained electronic and paper-based records management systems.
Information Systems Manager2012 - 2019
UnisysReston, VA
  • Provide customer and internal technical consultation support for Novell and Unix LANs.
  • Perform hardware maintenance on the Nova servers and design processes to maintain site operational support.
  • Managed numerous smaller scale programs involving hardware and software upgrades to existing products and programs.
  • Joined Unisys in a year in which the Information Services practice had a negative gross margin.
  • Support and manage all windows server across three physical locations.
Systems Analyst2009 - 2012
UnisysReston, VA
  • Analyzed, coded and tested changes to COBOL CICS online programs and batch programs for Year 2000 project.
  • Processed bi-weekly pay schedules to the National Finance Center of signed-off timecards, utilizing minimal SQL scripts and UNIX language.
  • Build the messaging queue using Oracle AQ and writing stored procedures and triggers in PL/SQL.
  • Used proactive server monitoring procedures and tools for problem prevention.
  • Involved in creating Windows 7 Readiness for Multiple Dell Customers as they transitioned from XP/Vista to Win7 x64 and x86 platform.
Information Systems Analyst2007 - 2008
UnisysCollege Park, MD
  • Provided first level support for all hardware related issues with Dell Power Edge servers.
  • Support and Analysis of Interbase formatted Windows based DME Billing software system.
  • Utilized UNIX to dispatch customer service engineers for hardware situations.
  • Update and revise process and documentation procedures as needed.
Education
Master's Degree of Computer Information Systems2008 - 2009
University of Maryland - College ParkCollege Park, MD
Bachelor's Degree of Business2004 - 2007
University of Maryland - College ParkCollege Park, MD
 
 
Ronald Sullivan
Information Technology Systems Manager
Contact Information
Atlanta, GA
(710) 555-8785
rsullivan@example.com
Skills
  • Computer System
  • Internet
  • HR
  • Identity
  • Sales Proposals
  • LAN
  • Business Development
  • Eigrp
  • Technical Assistance
  • Technical Specifications
 
 
Employment History
Information Technology Systems Manager2019 - Present
HP
Atlanta, GA
  • Maintained, implemented, and supported SOX compliance on 80+ Windows servers.
  • Achieved team goal of having 80% of direct reports PMP certified over a 12 month period.
  • Project Manager for major infrastructure network related changes within the data centers across the environment.
  • Expanded Cloud to analyze Customer feedback and Net Promoter score data.
Information Technology Operations Manager2012 - 2019
Pfizer
Pearl River, NY
  • Created standardized toolkit for application validation for 21cfr part11 compliance and infrastructure commissioning.
  • Provide full life cycle Project Management for the maintenance and enhancements of a major data warehouse.
  • Created and managed more than 30 Project and Resource Requests annually for multiple business units from initiation through invoicing.
  • Mentored and provided support to team leads on the setup and use of Business Objects for building queries and reports.
  • Functioned as a liaison between customer groups and IT infrastructure, maintaining the relationship between them.
Network Engineer2002 - 2012
Mercedes Benz US International
Armonk, NY
  • Involved in providing access to user machines and partners outside our network by SSL and IPSec VPN tunneling.
  • Configure Windows Server from Domain Controller to an Email Server.
  • Advanced knowledge, management and configuration of Checkpoint firewalls, routing protocols, and VPNs.
Service Engineer2000 - 2002
IBM
Armonk, NY
  • Installed, monitored and supported Web and Application Servers on AIX and Linux environments.
  • Experience with Linux installations, configuration management and patch administration as member of a production support team.
  • Worked within a team of manufacturing engineers to integrate and develop highly automated process equipment for printed circuit board manufacturing lines.
  • Joined IBM as hardware services engineer.
  • Assisted Sales and Project Management with system design, project planning.
Education
Bachelor's Degree of Business1992 - 1995
Monroe College
Bronxville, NY
 
 
Gabriel Myers
Information Technology Systems Manager
Contact Info
Redmond, WA
(740) 555-9093
gmyers@example.com
Skills
Active Directory
Solaris
Group Policies
Symantec
Management System
Backup
Data Centers
NFS
System Administration
Customer Sites
Employment History
Information Technology Systems Manager2018 - Present
MicrosoftRedmond, WA
  • Unbox and box shipments of hardware.
  • Provided user and marketing support for UNIX based applications, planning and installations.
Senior System Administrator2012 - 2018
MicrosoftRedmond, WA
  • Worked on incidents/requests raised for the issues building servers with Windows operating systems.
  • Managed enterprise infrastructure trusted domains environments, websites, portals, IIS 6.0, and SQL 2000.
  • Developed and implemented plans for rolling out domains, migration strategies, and disaster recovery strategies for customers.
  • Installed and configured IIS 5.0/6.0/7.0 Web services and Cluster services.
  • Established Power Systems infrastructure to accommodate expansion of Host Integration Server and facilitate frequent hardware upgrades.
  • Installed and configured new infrastructure components such as routers, switches, hubs, FDDI concentrators, and CSU/DSUs.
Network Engineer2011 - 2012
Northrop GrummanEl Segundo, CA
  • Configured Active Directory in an enterprise environment.
  • Network security practices, including IDS/IPS and ACLs.
  • Installed network security patches, intrusion detection software and additional audit tracking tools.
  • Installed over 100 Catalyst 6500 series switches.
  • Used retina scan for vulnerabilities on the LAN.
Technical Support Engineer2008 - 2010
RaytheonIndianapolis, IN
  • Created GUI interface scripts ad UNIX command scripts.
  • Subject Matter Expert (SME) of Password Resets for Active Directory, Novell and multiple applications.
  • Managed vendor support for Hardware and Software.
  • Included complete network infrastructure rework.
Education
Master's Degree of Business2010 - 2011
American InterContinental UniversityChandler, AZ
Bachelor's Degree of Accounting2005 - 2008
University of Illinois at ChicagoChicago, IL
 
 
Lawrence Cruz
Information Technology Systems Manager
Irvine, CA
(980) 555-6103
lcruz@example.com
Experience
Information Technology Systems Manager2014 - Present
BoeingIrvine, CA
  • Supported Engineering, Infrastructure, Network & Real Estate Managers during planning for Enterprise Data Center Modernization totaling $10M.
  • Prepared budget estimates and project schedules for Shuttle Information Technology.
  • Steer the development of tactical plans based on enterprise infrastructure strategies to manage risks and monitor process performance.
  • Subject Matter expert on software and systems engineering processes.
  • Implement hardware and software enhancements.
  • Established methods to maintain information security standards and procedures to stay in compliance with ITIL, SOX and best practice standards.
Network Manager2013 - 2014
VerizonIrvine, CA
  • Work with customers on trouble tickets to resolve problems to minimize the need for dispatches.
  • Managed deployment of Ericsson VoLTE equipment into Verizon network.
  • Evaluated and provided standardized desktop architecture nationally for 16 NOCs.
  • Configured, installed and maintained Cisco Catalyst 2950, 4000, 4500, and 6500 multi-layer switches.
Systems Analyst2010 - 2013
CurvatureSanta Barbara, CA
  • Automated systems administration tasks and systems health checks (with e-mail notifications) utilizing Perl and Linux shell scripting.
  • Support four 3B2 minicomputer ( Unix ).
  • Devise ways to make existing computer systems meet new needs.
  • Support existing and new ETL applications/processes in production environments.
  • Managed required activities to ensure operational readiness of flight hardware.
Support Analyst1999 - 2004
CurvatureSanta Barbara, CA
  • Performed tier 0/1 troubleshooting procedures and escalated to the appropriate workgroup as necessary per documentation.
  • Install and support Windows and UNIX server call center systems.
  • Maintain open communication with DM, GMs, and SMs.
  • Designed installed and configured customers networking environment used to Recreate customer issues on Cisco's CTI /IVR VOIP products.
Skills
Special ProjectsVendor ManagementDatabaseTechnical SolutionsUser AccountsTrouble TicketsHelpdeskSoftware ApplicationsInfrastructureRouters
Education
Master's Degree In Computer Science2004 - 2005
University of California, Santa BarbaraSanta Barbara, CA
Bachelor's Degree In Computer Science1991 - 1994
University of California, Santa BarbaraSanta Barbara, CA
 
 
Terry Murphy
Information Technology Systems Manager
Employment History
Information Technology Systems Manager2019 - Present
VerizonDallas, TX
  • Maintained and tested Disaster Recovery Plan to ensure minimal network downtime.
  • Designed Security Framework Database Schema: Role: Programmer/Analyst.
  • Created Change Control documentation for scheduled processes on client systems relating to hardware, software and migrations.
  • Advise and implement project management best practices for IT Governance department
  • Team member for the Network Infrastructure Purchasing Cross Regional Cost Reduction Team for Power and Battery.
Information Systems Manager2015 - 2019
AT&TColumbus, OH
  • Created & Staffed the Project Management Office to support a portfolio of 120 applications.
  • Conduct one-on-one and classroom computer training for operational and management employees on accessing bill print hardware and software.
  • Determine computer software or hardware needed to set up or alter system.
Senior Programmer Analyst2014 - 2015
Affinion GroupColumbus, OH
  • Created checkpoints and configuration files in SSIS packages Experienced in slowly changing dimension in SSIS packages.
  • Create dashboard for multiple projects, generate defect reports in JIRA.
  • Coordinated with ABAP team to activate the BAdI for Specialist assignment according to Org.
  • Utilized dynamic SQL in the completion of all I-O from VSAM file processing to primarily cursor based processing.
  • Developed PL/SQL batch programs that source from an EIW staging database to the Oracle Exadata database.
Computer Consultant2011 - 2014
James Arthur G Cancer Hospital And Research Institute FoundationColumbus, OH
  • Support users in Active Directory/Exchange environment.
  • Modify users permissions in SharePoint.
  • Ensured all computer systems and applications were secure and in excellent working order.
Education
Bachelor's Degree In Business2008 - 2011
Ohio State UniversityColumbus, OH
 
 
Contact Information
Dallas, TX
(920) 555-1828
tmurphy@example.com
Skills
Customer Service
Data Analysis
Backup
Sccm
Mac
Windows
Printers
Hardware
VPN
Computer System
 
 
Matthew Dixon
Information Technology Systems Manager
McLean, VA
(430) 555-7457
mdixon@example.com
Skills
Engineering SupportDatabaseAssuranceManagement SystemBusiness PartnersInformation SecurityDNSBackupNistInformation Management
 
 
Employment History
Information Technology Systems Manager2019 - Present
Capital OneMcLean, VA
  • Conducted due diligence and initial planning for information technology leading to acquisition/integration of Northfork Bank and Chevy Chase Bank.
  • Assessed, scaled, and improved architecture for all current/future customer needs.
  • Provided senior project management for implementing web applications.
  • Generated and maintained electronic and paper-based records management systems.
Information Systems Manager2012 - 2019
UnisysReston, VA
  • Provide customer and internal technical consultation support for Novell and Unix LANs.
  • Perform hardware maintenance on the Nova servers and design processes to maintain site operational support.
  • Managed numerous smaller scale programs involving hardware and software upgrades to existing products and programs.
  • Joined Unisys in a year in which the Information Services practice had a negative gross margin.
  • Support and manage all windows server across three physical locations.
Systems Analyst2009 - 2012
UnisysReston, VA
  • Analyzed, coded and tested changes to COBOL CICS online programs and batch programs for Year 2000 project.
  • Processed bi-weekly pay schedules to the National Finance Center of signed-off timecards, utilizing minimal SQL scripts and UNIX language.
  • Build the messaging queue using Oracle AQ and writing stored procedures and triggers in PL/SQL.
  • Used proactive server monitoring procedures and tools for problem prevention.
  • Involved in creating Windows 7 Readiness for Multiple Dell Customers as they transitioned from XP/Vista to Win7 x64 and x86 platform.
Information Systems Analyst2007 - 2008
UnisysCollege Park, MD
  • Provided first level support for all hardware related issues with Dell Power Edge servers.
  • Support and Analysis of Interbase formatted Windows based DME Billing software system.
  • Utilized UNIX to dispatch customer service engineers for hardware situations.
  • Update and revise process and documentation procedures as needed.
Education
Master's Degree of Computer Information Systems2008 - 2009
University of Maryland - College ParkCollege Park, MD
Bachelor's Degree of Business2004 - 2007
University of Maryland - College ParkCollege Park, MD
 
 
Ronald Sullivan
Information Technology Systems Manager
Contact Information
Atlanta, GA
(710) 555-8785
rsullivan@example.com
Skills
  • Computer System
  • Internet
  • HR
  • Identity
  • Sales Proposals
  • LAN
  • Business Development
  • Eigrp
  • Technical Assistance
  • Technical Specifications
 
 
Employment History
Information Technology Systems Manager2019 - Present
HP
Atlanta, GA
  • Maintained, implemented, and supported SOX compliance on 80+ Windows servers.
  • Achieved team goal of having 80% of direct reports PMP certified over a 12 month period.
  • Project Manager for major infrastructure network related changes within the data centers across the environment.
  • Expanded Cloud to analyze Customer feedback and Net Promoter score data.
Information Technology Operations Manager2012 - 2019
Pfizer
Pearl River, NY
  • Created standardized toolkit for application validation for 21cfr part11 compliance and infrastructure commissioning.
  • Provide full life cycle Project Management for the maintenance and enhancements of a major data warehouse.
  • Created and managed more than 30 Project and Resource Requests annually for multiple business units from initiation through invoicing.
  • Mentored and provided support to team leads on the setup and use of Business Objects for building queries and reports.
  • Functioned as a liaison between customer groups and IT infrastructure, maintaining the relationship between them.
Network Engineer2002 - 2012
Mercedes Benz US International
Armonk, NY
  • Involved in providing access to user machines and partners outside our network by SSL and IPSec VPN tunneling.
  • Configure Windows Server from Domain Controller to an Email Server.
  • Advanced knowledge, management and configuration of Checkpoint firewalls, routing protocols, and VPNs.
Service Engineer2000 - 2002
IBM
Armonk, NY
  • Installed, monitored and supported Web and Application Servers on AIX and Linux environments.
  • Experience with Linux installations, configuration management and patch administration as member of a production support team.
  • Worked within a team of manufacturing engineers to integrate and develop highly automated process equipment for printed circuit board manufacturing lines.
  • Joined IBM as hardware services engineer.
  • Assisted Sales and Project Management with system design, project planning.
Education
Bachelor's Degree of Business1992 - 1995
Monroe College
Bronxville, NY
 
 
Gabriel Myers
Information Technology Systems Manager
Contact Info
Redmond, WA
(740) 555-9093
gmyers@example.com
Skills
Active Directory
Solaris
Group Policies
Symantec
Management System
Backup
Data Centers
NFS
System Administration
Customer Sites
Employment History
Information Technology Systems Manager2018 - Present
MicrosoftRedmond, WA
  • Unbox and box shipments of hardware.
  • Provided user and marketing support for UNIX based applications, planning and installations.
Senior System Administrator2012 - 2018
MicrosoftRedmond, WA
  • Worked on incidents/requests raised for the issues building servers with Windows operating systems.
  • Managed enterprise infrastructure trusted domains environments, websites, portals, IIS 6.0, and SQL 2000.
  • Developed and implemented plans for rolling out domains, migration strategies, and disaster recovery strategies for customers.
  • Installed and configured IIS 5.0/6.0/7.0 Web services and Cluster services.
  • Established Power Systems infrastructure to accommodate expansion of Host Integration Server and facilitate frequent hardware upgrades.
  • Installed and configured new infrastructure components such as routers, switches, hubs, FDDI concentrators, and CSU/DSUs.
Network Engineer2011 - 2012
Northrop GrummanEl Segundo, CA
  • Configured Active Directory in an enterprise environment.
  • Network security practices, including IDS/IPS and ACLs.
  • Installed network security patches, intrusion detection software and additional audit tracking tools.
  • Installed over 100 Catalyst 6500 series switches.
  • Used retina scan for vulnerabilities on the LAN.
Technical Support Engineer2008 - 2010
RaytheonIndianapolis, IN
  • Created GUI interface scripts ad UNIX command scripts.
  • Subject Matter Expert (SME) of Password Resets for Active Directory, Novell and multiple applications.
  • Managed vendor support for Hardware and Software.
  • Included complete network infrastructure rework.
Education
Master's Degree of Business2010 - 2011
American InterContinental UniversityChandler, AZ
Bachelor's Degree of Accounting2005 - 2008
University of Illinois at ChicagoChicago, IL
 

What Should Be Included In An Information Technology Systems Manager Resume

1

1. Add Contact Information To Your Information Technology Systems Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Information Technology Systems Manager Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Information Technology Systems Manager Jobs You Might Like

Our resume builder tool will walk you through the process of creating a stand-out Information Technology Systems Manager resume.

resume icon
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Information Technology Systems Manager Resume Relevant Education Example #1
Bachelor's Degree In Business 2014 - 2016
Monroe College Bronxville, NY
Information Technology Systems Manager Resume Relevant Education Example #2
Master's Degree In Business 2014 - 2016
American InterContinental University Chandler, AZ
3

3. Next, Create An Information Technology Systems Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Information Technology Systems Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
resume document image

Build A Professional Resume In Minutes

Our AI resume builder helps you write a compelling and relevant resume for the jobs you want.

Create The Perfect Resume

Our resume builder tool will walk you through the process of creating a stand-out Information Technology Systems Manager resume.

resume icon
4

4. List Your Information Technology Systems Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Software Support Technician
Comcast
  • Provided Tier 2 support to internal and external customers for both internet and VOIP products.
  • Leveraged a variety of software performing account management & complex troubleshooting.
  • Supplied live customer/technical support to customers on internet and network configuration.
  • Provided Information Technology support to end users in order to aid productivity and foster teamwork.
  • Implemented and maintained desktop and server standards based on IT standards.

Work History Example # 2
Systems Administrator
eBay
  • Diagnosed and troubleshooting UNIX/Linux and Windows processing and configuration problems and applied solutions to increase efficiency.
  • Resolved problematic network failures by troubleshooting LAN/WAN connections and recommended network improvements to increase the speed of network operations.
  • Created packages using VMware ThinApp 4.0 for Windows 7 and windows XP environments.
  • Managed and Installed SAN pathing with Veritas DMP.
  • Provided first-level troubleshooting, wiring, and device management support to remote technical personnel across multiple locations.

Work History Example # 3
Technical Support Specialist
Pfizer
  • Completed Impact Analysis of issues and monitored SDLC progress made towards issue resolution.
  • Partnered with senior leaders across business units to identify risks and opportunities.
  • Supported Windows/NetWare server installations and maintenance for infrastructure application, and testing environment.
  • Helped users with the company software as well as Apple products (IPAD/IPHONE).
  • Supported Global Regulatory Affairs existing products and development projects by managing the submission plans to meet submissions time lines.

Work History Example # 4
Technical Support Specialist
AT&T
  • Monitored email for network, system and organizational updates.
  • Provided over the phone customer service specializing in android cell phone malfunctions.
  • Provided advanced troubleshooting techniques throughout the Microsoft Windows and MacIntosh operating systems.
  • Prepared disaster recovery plan for Cisco Communication Manager and related IP Telephony applications.
  • Configured hosts files, domain names and TCP/IP/DHCP address resolution, scopes.

Show More

Build a professional resume in minutes.

Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. See 10+ resume templates and create your resume here.

5

5. Highlight Your Information Technology Systems Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology systems manager resume:

  1. IT Information Library Foundations Certification (ITIL)
  2. Project Management Professional (PMP)
  3. Microsoft Certified Systems Engineer (MCSE)
  4. Management Consultant Professional (MCP)
  5. ITIL Foundation
  6. Cisco Certified Network Associate (CCNA)
  7. Master Project Manager (MPM)
  8. Certified Manager Certification (CM)
  9. Microsoft Certified Systems Administrator (MCSA)
  10. Certified Information Technology Professional (CITP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Ready To Start Your Information Technology Systems Manager Resume?

Choose Your Current Work Experience To Start Creating Your Resume

Entry Level icon

Entry Level

Junior Level icon

Junior Level

Mid Level icon

Mid Level

Senior Level icon

Senior Level

Management icon

Management

Executive icon

Executive

Related Information Technology Systems Manager Resume Templates

How useful was this page?

Click on a star to rate it!
Updated October 6, 2021