Top Information Technology Systems Manager Skills

Below we've compiled a list of the most important skills for an Information Technology Systems Manager. We ranked the top skills based on the percentage of Information Technology Systems Manager resumes they appeared on. For example, 8.5% of Information Technology Systems Manager resumes contained Customer Service as a skill. Let's find out what skills an Information Technology Systems Manager actually needs in order to be successful in the workplace.

The six most common skills found on Information Technology Systems Manager resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Information Technology Systems Manager jobs:
  • Formulated a global Steering Committee for the worldwide Customer Service Organization to set strategic direction and enable collaborative decision making.
  • Document cases to ensure continuity of information and adherence to customer service standards.
  • Maintained a reputation for outstanding customer service.
  • Maintained exceptional attendance and customer service standards.
  • Created custom crystal reports for various departments including sales, customer service, management, and engineering.
  • Improved customer service for growing staff of 160 consultants and software developers with reduced support team.
  • Increased customer service ratings from 75% 98.7% as determined by continuous customer surveys.
  • Delivered 175-person outsourced India customer service center; reduced costs by $1 million.
  • Provide world-class customer service while solving complex network, hardware and application system problems.
  • Developed all Training, Help Desk, and Technical Customer Service support networks.
  • Managed daily support and new releases of marketing and customer service applications.
  • Directed help desk support for all IT customer service requests.
  • Directed all store customer service and supplies accounts payable operations.
  • Provided outstanding customer service to clients on a daily basis
  • Provided 24/7 customer service for all team members.
  • Help desk support and customer service dispatch.
  • Maintained proper email and phone customer service.
  • Targeted 11,000 customer service agents.
  • Reviewed subordinates IT activities to ensure smooth operations with least disruption to customer service
  • Implemented policies and procedures, providing exemplary customer service for all customers requiring IT support.

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2. Infrastructure

high Demand
Here's how Infrastructure is used in Information Technology Systems Manager jobs:
  • Led application performance tuning effort that reduced infrastructure utilization by 70%, increased end-user productivity, and improved application availability.
  • Developed and implemented the application support infrastructure for the software applications used by UnitedHealth Group's premier senior services division.
  • Utilized extensive technical skills to design, implement and manage company IT infrastructure with appropriate redundancy and disaster recovery.
  • Mentored a global virtual team and significantly enhanced their development and maintenance capabilities, maximizing software and infrastructure investments.
  • Work within the management team on Infrastructure budgets and project portfolio prioritization processes to ensure sufficient resource allocations.
  • Improved global consistency of security infrastructure and applications, resulting in cost savings through uniform standards, globally.
  • Coordinated building of new IT server room and networking infrastructure installation during renovation and staged relocation of company.
  • Implemented infrastructure and application monitoring, maintenance, troubleshooting, and predictive performance and capacity analysis processes.
  • Designed, Implemented, administered, Maintained and supported corporate network infrastructure in 147 locations nationwide.
  • Selected Accomplishments Recruited to establish strategic and tactical information technology infrastructure where basically none exists.
  • Participate in designing technology infrastructure for new Durham County Judicial Center estimated occupancy of 2013.
  • Work with different teams and provide strategic solutions specially related to database and infrastructure.
  • Deployed robust infrastructure monitoring to quickly identify and resolve issues before they impacted business.
  • Participate in technical research and development to enable continuing innovation within the network infrastructure.
  • Complied and presented weekly Network infrastructure performance reports to the Information Technology Department Head.
  • Managed Data warehouse infrastructure used for data analysis, process improvement and reporting.
  • Maintain current network infrastructure and integrate new systems into an ever-changing development environment.
  • Implemented internal IT Infrastructure policies pertaining to change management and configuration backup.
  • Participate in the planning and implementation of corporate and region infrastructure projects.
  • Standardize infrastructure facilities and services through implementation of a strategic technology plan.

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3. Backup

high Demand
Here's how Backup is used in Information Technology Systems Manager jobs:
  • Job responsibilities also included the backup and recovery capability of multiple ORACLE databases, data security and disaster recovery planning.
  • Designed and implemented Database maintenance programs including gathering of metrics for growth analysis and hardware utilization analysis, and backups.
  • Authored policy and procedure documentation for design, implementation, backup and recovery, disaster recovery, and data retention.
  • Improved backup and storage recovery times of patient information while simultaneously creating generous savings in backup storage costs.
  • Reduced system outages and increased recovery time by implementing and managing company data backup and restore system.
  • Monitored server performance, diagnosed system issues, performed emergency and scheduled maintenance, performed daily backups.
  • Preserve assets by implementing disaster recovery, backup procedures, information security, and control structures.
  • Implement and maintain a backup process that includes an off-site business continuity disaster recovery procedure.
  • Ensured that mission-critical data was accurately and automatically backed up through robust backup strategy.
  • Designed and implemented backup schedule, server redundancy and disaster recovery solutions.
  • Deployed new backup solution using Microsoft System Center Data Protection Manager.
  • Developed disaster recovery strategies including backup and restores policies.
  • Devised, documented and implemented backup policies and procedures.
  • Developed backup procedures to ensure data integrity and availability.
  • Implemented a Barracuda Networks Backup and Recovery solution.
  • Managed system backups and database archiving operations.
  • Managed backup strategies for disaster recovery.
  • Administer backup and recovery systems.
  • Defined security and backup procedures.
  • Maintained backups for disaster recovery.

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4. Active Directory

high Demand
Here's how Active Directory is used in Information Technology Systems Manager jobs:
  • Manage operations related to parameters and compliance with software/network/email/active directory/hardware.
  • Implemented, Administered, designed, and supported accounts utilizing Microsoft Active Directory.
  • Planned, implemented and maintain all Exchange\DNS\Active Directory Servers throughout entire facility.
  • Maintained Active Directory and configured Group Policy to meet Audit requirements.
  • Designed Disaster Recovery for current global messaging and active Directory infrastructure.
  • Manage Active Directory account permissions, including exchange mailbox permissions.
  • Implemented Active Directory system and software firewall and security systems.
  • Administrated Windows 2012/2008/2003 Active Directory environments.
  • Implemented and administer active directory structure.
  • Maintained the Active Directory environment.
  • Work on a number of different projects which include migrations, network upgrades, a wireless LAN, and Active Directory.
  • Maintained IT infrastructure in the UK and US including group email servers, stock control system & Active Directory servers.
  • Used Active Directory's Global Policy Object for the remote-users (RDP / Terminal Service users).
  • Maintained active directory and updated service with new technologies to keep test environment running in stable environment.
  • Supported users on a mix environment of Windows Server 2003 and Windows Server 2008 with Active Directory.
  • Installed, configured Windows Active directory and supported Windows 9x, NT, and 2000 operating systems.
  • Provide ongoing management, performance-tuning and Tier 3 support for all Active Directory and Microsoft systems.
  • Issued users rights via Active Directory Users and Computers and administered rights via Global Groups.
  • Maintained 7 Window 2003 Servers running in Active Directory with DHCP, DNS and WINS.
  • Created all Active Directory and Exchange accounts and provided permissions as needed per department directives.

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5. Project Management

high Demand
Here's how Project Management is used in Information Technology Systems Manager jobs:
  • Defined business operations and identify areas where technology could enhance internal/ external operations in both project management and system administration.
  • Created procedures and documentation to formalize the software development process to conform to standard software project management methodologies.
  • Developed Project Management Portfolio for a Massachusetts K-12 school by establishing credibility and building rapport with stakeholders.
  • Execute and supervise the project management and client relations involving online products and internal business solutions.
  • Executed project management and vendor management duties with financial management responsibilities of $4M budget.
  • Provided project management for the design, development and installation of business critical software systems.
  • Provided key contributions to newly established PMO group defining/creating the organization's project management model.
  • Managed electronic commerce websites and incentive/recognition program application development utilizing Agile Project Management.
  • Provide Project Management planning and oversight for all IT related projects and hardware implementations
  • Led project management training and development to build core project leadership capabilities.
  • Project management of key initiatives between IT and cross-functional departments.
  • Provided project management to new implementations and upgrades of software.
  • Provided Project Management and consultation services for on-site client.
  • Project management for in-house software projects and systems upgrades/changes.
  • Coach staff on project management methodology.
  • Participated in the barrier removal effort to develop key project management plan documentation - to be utilized in all PM activities.
  • Served as a one-person project management office, including providing direct project oversight for troubled projects to rescue them from failure.
  • Performed a market survey of over 50 project management software packages for HQ, Military Airlift Command (MAC).
  • Started as Jr. Programmer, and progressed into the various programmer levels, than 5 years in Systems Project Management.
  • Lead project management personnel including mentoring, scheduling (tasks and resources), issue/conflict resolution, and risk modeling.

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6. SQL

high Demand
Here's how SQL is used in Information Technology Systems Manager jobs:
  • Developed and maintained departmental intranet change management applications with PERL and MySQL databases.
  • Increased customer participation through development of SQL programming for promotion campaigns.
  • Create financial and informational reports from SQL Server-based rental management application.
  • Administered SQL 2005 databases using clustering and mirroring technology.
  • Created transact-SQL statements to retrieve/modify information from tables.
  • Created and Configured OLAP Cubes (Star Schema and Snow flex Schema) using SQL Server Analysis Services (SSAS).
  • Retail software change from a vendor supplied application to an in-house developed PHP and MySQL based application from 2007 to 2011.
  • Plan, design and build full server systems including SBS, Hyper-V, Terminal Server, Exchange and SQL.
  • Developed the website with open source technologies, such as Apache, MySQL, PHP and Typo3 CMS.
  • Provided continuous support and maintenance of 120 workstations, 15 Windows 2003 servers and 5 MS SQL servers.
  • Designed a financial reporting system in MS Access linked directly to a SQL database for our MRP system.
  • Managed Windows, Exchange & SQL Server 2K3 in addition to Windows OS platforms, XP & Vista.
  • Installed and managed MS SQL 6.5 server to support multiple databases in a very busy and dynamic environment.
  • Specified and managed the development of web based application systems using Agile software development techniques with MySQL.
  • Implement Dynamics GP upgrade from 9 to 2010 which includes installation of SQL server 2005, 2008.
  • Created the automated processes for the activities such as database backup processes using SQL Server Agent job.
  • Prepared computer based training modules for use by new intelligence analysts that implemented SQL and Python technologies.
  • Imported databases to work with Crystal Reports, SQL, and Excel to generate better reports.
  • Worked with database team on data warehouse project consisting of SQL 2005 and SQL reporting services.
  • Create monthly financial report and employee bonus report from SQL Server based rental management system.

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7. Data Centers

high Demand
Here's how Data Centers is used in Information Technology Systems Manager jobs:
  • Managed implementations and operations of the in-sourced data centers and business compute and end user environment.
  • Coordinated and managed the cloning of servers and relocation of several corporate servers from HP Corporate Data Centers to Colorado Springs.
  • Supported all 2250 Retail Stores in the chain, 2 Data Centers and 200 distribution centers, >150000 systems
  • Managed the migration of servers and network infrastructure from three Data Centers into one.
  • Managed a project for the renovation of existing data centers at four acute-care facilities.
  • Maximized uptime and critical data redundancy by designing, configuring and implementing two complete redundant data centers.
  • Replaced Symantec Backup Exec tape based system to an Armada appliance disk based system with replication to redundant external data centers.
  • Develop and design new systems architecture for new Data Centers (Network, Automation, Tuning, and Policies).
  • Managed all IT Partner Data Centers worldwide.
  • Presided over large-scale project to setup and build out company's data centers including redundant site in Philadelphia for disaster recovery/failover.

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8. Desktop

high Demand
Here's how Desktop is used in Information Technology Systems Manager jobs:
  • Directed IT functions examined and implement new technologies while developing and managing security for networks and desktop computers.
  • Provided end-user support for PC desktop and application software support that included troubleshooting various Microsoft operating systems.
  • Provided systems administration support for Client networks, desktop computing, printing and telecommunications.
  • Developed new hire training curriculum and documentation for VPN connectivity and desktop applications.
  • Performed all levels of hardware and software systems support for all Servers/Desktops/Laptops/Printers.
  • Researched and implemented a Virtual Desktop Environment for several departments.
  • Provide desktop support services for internal operations and external clients
  • Perform Desktop/Laptop support diagnosing applications and system problems.
  • Implemented and maintained desktop security using BrowserControl technology.
  • Provided desktop and end-user applications support.
  • Develop and implement desktop applications.
  • Established setup of PC and laptop configurations, and provided support for desktop hardware, operating systems, and application software.
  • Provide 1st & 2nd level application and desktop support for approximately 35 Windows and Mac users, ensuring satisfactory problem resolution.
  • Planned and facilitated the upgrade of 120 user desktops from Windows 2000 with Office 97 to Windows XP with Office 2003.
  • Manage all aspects of the server, desktop, and service desk environment for a high energy, fast paced business.
  • Control and maintain asset inventory, Active Directory accounts, network applications, protected data, server management and desktop support.
  • Planned transition to Windows 2008 Server with Active Directory for file services to better allow us to support desktop management.
  • Create, test and implement Standard Imaged Desktop solution to efficiently deploy new desktops and laptops to Airport Campus staff.
  • Worked with IBM, Dell and HP Technical Support for obtaining replacement parts for laptops, desktops and servers.
  • Supported 6 DOE sites via on site support for LAN/WAN connectivity, servers and users network and desktop needs.

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9. Recovery Procedures

high Demand
Here's how Recovery Procedures is used in Information Technology Systems Manager jobs:
  • Created E-security team to manage electronic accounts, physical access and data security/recovery procedures.
  • Performed system backups and recovery procedures.
  • Defined and implemented system change control standards, backup and recovery procedures along with creating knowledge base.
  • Monitor and document all system backups and recovery procedures on a daily basis.
  • Planned and tests all Disaster Recovery procedures for entire network.
  • Overhaul of data backup and recovery procedures;.
  • Instituted disasterrecovery procedures (that worked) between sites for instantaneous failover.Managed 23 System Administrators with diverse operating systems.

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10. Windows XP

high Demand
Here's how Windows XP is used in Information Technology Systems Manager jobs:
  • Provided high-quality, 7x24x365 trouble ticket resolution for 200+ global employees running Windows XP Pro and using Lotus Notes 6.x.
  • Installed and configured Windows XP for single and multiple accounts in an AD environment.
  • Redeployed all workstations with Dell hardware and Windows 2000/Windows XP / Microsoft Office.
  • Group policy management of 225 Windows XP/Vista Business/Windows 7 Pro workstations.
  • Migrated workstations for 300 personnel from windows XP to Windows Vista.
  • Migrated users from windows 98 to Windows XP.
  • Accounted for 60 windows XP workstations and 12 offsite Laptops.

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11. Information Technology

high Demand
Here's how Information Technology is used in Information Technology Systems Manager jobs:
  • Provide Information Technology security by implementing security controls, analyzing vulnerabilities, responding to incidents, and planning for disaster recovery.
  • Delivered outstanding project management and technical leadership to more than 16 Information Technology initiatives for the Pennsylvania Army National Guard.
  • Developed information technology strategy in support of the company s mission and core objectives of lean and operational excellence.
  • Supervised and evaluated numerous business and information technology associates involved in educational and information technology programs and initiatives.
  • Provided Information Technology hardware purchases that increased productivity of the corporation headquarters by 75%.
  • Provide strategic leadership to information technology services consisting of two servers and 125+ end-users.
  • Manage all aspects of information technology, supporting a sensors and MEMS manufacturing facility.
  • Created numerous company wide policies and procedures for all information technology related assets.
  • Provided leadership and management to all technical staff in the information technology department.
  • Assisted in developing an Information Technology and Telecommunication strategy with company growth.
  • Provided training and advanced troubleshooting of all information technology for the company.
  • Maintained all Information Technology equipment for a small marketing company.
  • Maintain Information Technology strategies, researching and implementing technological solutions.
  • Developed Information Technology end user security policy.
  • Manage a diverse range of day-to-day Information Technology (IT) customer support services and on-site technical support.
  • Served as Information Technology Analyst & Integrator of the largest Hotel IT conversion project in Switzerland EARLY CAREER
  • Developed a Platform Information Technology (PIT) System DIACAP package to support Government Program.
  • Assisted the Director on all development of improvements for voice or information technology areas.
  • Lead Information Technology Service Management, ITSM, manager and coordinator for Open Systems.
  • Managed a team of six engineers and information technology professionals and five offshore resources.

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12. Vmware

high Demand
Here's how Vmware is used in Information Technology Systems Manager jobs:
  • Constructed a development lab systems using VMWare to accommodate different Operating Systems and configurations.
  • Manage the day to day activities of 20 Server Administrators and provide technical lead for both Windows and VMWare Teams.
  • Administer complex multiple server Windows Network including NOC management, VMWare ESX server management and implementation, MS Exchange 2003,
  • Create virtual servers using VMWare ESX server on standard server platform as well as within Blade Center environment.
  • Virtualized servers using VMWARE, and Windows Hyper-V. * Worked with vendors to replace aging AS400.
  • Plan and implement new VMWare data farm and migrate from old End of Life physical systems.
  • Managed VMware on several systems for compatibility with older applications as well as new systems.
  • Utilized VMware to consolidate servers and provide better use and flexibility of server hardware.
  • Implemented VMWare 3.x environment to support application testing decreasing software defects by 75%.
  • Redesigned the VMWare 5.0 environment to include thin-provisioning to optimize storage and HA/DRS implementation.
  • Installed, configured, supported, and troubleshot of VM Ware server/VMware Fusion.
  • Assisted with the design, upgrade and implementations of BICSI's VMWare Environment.
  • Arranged in-house training on VMware products for students covering four internal business groups.
  • Designed, implemented, and managed VMware View installation to entire district.
  • Integrated and maintained national and global Microsoft Exchange Server 2013 within VMware.
  • Installed 9 new 2012 Windows application servers in our VMware environment.
  • Installed VMware SRM, and replicated to virtual high availability site.
  • Created and configured a VMWare environment for transition of business systems.
  • Manage and maintain VMWare ESX Server, 6 client servers.
  • Managed VMware and MS Virtual Servers on several systems.

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13. VPN

high Demand
Here's how VPN is used in Information Technology Systems Manager jobs:
  • Conducted a risk assessment, and redesigned infrastructure to centrally manage firewalls, with improved site-to-site VPN connectivity.
  • Provide disaster recovery support using DFS software of active/standby disaster recovery solution and VPN.
  • Configure and maintain secure VPN across multiple locations nationwide while maintaining security standards.
  • Re-engineered a critical database to be accessed remotely (VPN) to include the implementation of security policies and guidelines.
  • Implemented, managed, and maintained file shares, firewalls, servers, VPN, Wireless, and backup solutions.
  • Manage daily company IT operations including network infrastructure, firewall, VPN, and hardware and software upgrades.
  • Managed all security policy/firewalls/VPN tunnels for WAN, remote access, and partner relations (Cisco).
  • Installed, configured, and updated Cisco VPN Solutions, Cisco Router, and Cisco PIX Firewall.
  • Manage Cisco firewall as needed for static routes, VPN, VNC, and video conferencing.
  • Managed Servers (Exchange 2003 and Windows Small Business R2) using RDP and VPN.
  • Provide VPN solutions to clients to enable secure transmission of Electronic Medical Records and results.
  • Performed Network Administration, FTP and VPN setups and maintenance, managed data tape backups.
  • Managed, configured, and maintained VPN clients for commanders valued at $19.2K.
  • Developed VPN solutions for remote offices in NY, LA, Chicago and Boston.
  • Updated Network with New Firewall, VPN, and Switches for faster network performance.
  • Configured and maintained Firewalls, Wireless Access Points, Switches, DVR and VPN.
  • Upgraded current lines to Fiber for data backup, VPN and better bandwidth.
  • Installed and configured Sonic Wall VPN's to other hospitals for Radiology coverage.
  • Provided DSL and VPN Customer Support for clients in a Tier 2 environment.
  • Provide maintenance support for the Local Area Network, VPN and WAN circuits.

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14. PCS

high Demand
Here's how PCS is used in Information Technology Systems Manager jobs:
  • Worked with servers, PCs, routers, switches, and printers, laser, and four-inch label direct thermal transfer.
  • Manage day to day operation for IT department with 4 office locations, 200+ PCs and over 50 network printers.
  • Enabled file and printer sharing through networking of Windows PCs, which led to eventual replacement of all dumb terminals.
  • Maintain full backup of all plant equipment - Machine Controls, Robots, and Process PCs.
  • Resolved user problems, installed PCs, laptops and printers with in the facility.
  • Maintain and Repair of equipment of 10 audio studios; audio play out PCs.
  • Installed servers, PCs, workstations and printers also laid cables for connectivity.
  • Run Cat5 and fiber optic cables to routers, switches and to PCs.
  • Provided technical support to users PCs, laptops, and network printers.
  • Promoted PCS soft- ware and services as dictated by our customers needs.
  • Defined and implemented the PCs office network.
  • Maintained hardware (41 AS/400s, 156 cash registers, 40 PCs) and systems software.
  • Installed and setup servers, PCs, laptops, printers and laid cat 5 cables.
  • Installed servers, PCs, printers and laid cat 4 cables.
  • Identify and prepare hardware for disposal when appropriate Evaluation of services and warranties for PCs, network, and servers.
  • Migrated PCs from WIN 2000 to WIN XP or reimaged WIN XP OS loads to match corporate standardized image.
  • Attended Coachella Valley Business Association functions, for purposes of marketing and promotion of PCS within the hospitality community.
  • Configured PCs, installed and upgraded software applications Environment: SQL 2000, Visual Basic 6.0/ Access 2000-2003
  • Provide technical support to PCs, Servers, Printers, Surfaces, iPads and mobile phones.
  • Configured Office 2000/2003 and Outlook 2000/2003 on new or reimaged PCs to match corporate standards.

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15. Setup

average Demand
Here's how Setup is used in Information Technology Systems Manager jobs:
  • Developed local IT policies and procedures supporting network activities and future operations; Setup accounts for users and administrators.
  • Implemented and supported all EDI integration with customers including setup, configuration and maintenance.
  • Manage all UTA Police's surveillance camera servers, setup both public and private network for police to access video archive.
  • Maintain, setup, and purchase servers, workstations, laptops, mobile devices, software, and network equipment.
  • Mentored and provided support to team leads on the setup and use of Business Objects for building queries and reports.
  • Key communications systems planner for site layouts and setups, communications network topology and monitoring, and circuit control.
  • Conduct setup and management of PXE deployment software and building of custom XP and 7 ISO's for deployment.
  • Installed, setup and configuration of 3 independent SQL Clusters and 2 Hyper V clusters in 3 different locations.
  • Maintain and setup all audio and visual for conference rooms, and town halls in auditorium seating environment.
  • Implemented dedicated FTP o Setup of a secure FTP server through a VM with security based log in.
  • Relocated and setup all servers, workstations, networking, and office equipment, for new office.
  • Designed policy for new users, setup users requiring the installation of multiple applications and platforms.
  • Expanded network from a single-server system to seven servers, including all setup and configuration.
  • Install and setup a remote software system to help maintain computers and fix problems.
  • Managed NFS mounts from NAS devices and setup auto-mounts for the server farm.
  • Defined system setup data, new crystal reports, and new SQL queries.
  • Improved system security through setup of new firewalls and ongoing maintenance.
  • Manage setup of New and Existing server migrations to Virtual Environment.
  • Provided setup and support for Outlook/Exchange in multiple environments.
  • End User support to network installation and setup.

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16. Voip

average Demand
Here's how Voip is used in Information Technology Systems Manager jobs:
  • Maintained and operated campus VoIP solutions.
  • Key Accomplishments: I successfully moved the company from an analog phone system to a robust VOIP platform with unified messaging.
  • Deployed, and managed an interconnected VOIP system nationally while building the Asterisk server base internally and outsourcing SIP trunk providers.
  • Performed user requirement assessment with selected vendor, performed building and physical requirement assessment to ready building and offices for VOIP.
  • Manage a network consisting of a complex and distributed HA WAN/LAN switching and routing environment supporting both data and VOIP traffic.
  • Supported VOIP, Cisco Routers, Wireless Access Points and all computers and network lines for the libraries.
  • Reduced call costs 54% from original billing by implementing VoIP switchboard for 6 HIDTA offices.
  • Assisted third party vendor with the design and implementation of Company's Cisco VOIP conversion project.
  • Manage 3-Com NBX Phone System installations and provision customer dial tone and data requirements for VoIP.
  • Initiated production VOIP calls resulting in significant cost savings and improved service at remote sites.
  • Assisted 100+ users in daily operation and maintenance of dealership network and VoIP Phone System.
  • Coordinate office network build including servers, VOIP phone systems, HA firewalls and switches.
  • Managed the deployment of new corporate phone system going from digital to VoIP.
  • Program, administer and maintain ShoreTel VOIP server software, switches and phones.
  • Designed and implemented Cisco VoIP solution, leading Board approval process.
  • Provided installation and daily support and administration of VOIP System.
  • Supported Cisco VOIP integration and upgrades of routers and switches.
  • Managed VOIP systems in each of the 4 main offices.
  • Open Source projects, VOIP Telecommunications, business support services.
  • Saved over $75k by leveraging Data and VoIP network.

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17. Security Policies

average Demand
Here's how Security Policies is used in Information Technology Systems Manager jobs:
  • Administered and managed Cisco ASA rules and associated firewall security policies.
  • Implemented LAN/WAN Security Policies as per Homeland Security Guidelines.
  • Implemented disaster recovery and IT security policies.
  • Designed and implemented security policies through Win2000 GPO to minimize abuse usage and modification of shared computer's setting.
  • Increased security by creating security policies, as well as enforcing policy with network hardware.
  • Designed, procured and configured software and hardware to enforce security policies as needed.
  • Used HIPAA Security guidelines to help mold the company Information Security Policies and Procedures.
  • Research, prepare, and present business disaster recovery and security policies.
  • Developed technical security policies, procedures, and standards.
  • Control all company IT compliance and security policies.

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18. Linux

average Demand
Here's how Linux is used in Information Technology Systems Manager jobs:
  • Upgraded and maintained PC/Macintosh/Unix/Linux workstations and servers with software/hardware, as needed.
  • Developed and implemented backup solutions for Linux servers.
  • Maintain user accounts and set up access to systems utilizing both Windows Server 2008 R2 Terminal Server and Red Hat Linux.
  • Established web application systems and environments for various web sites (Linux, Apache, PHP, MySQL).
  • Led global operations team to provided production and project support for Windows, Linux, Storage and applications services.
  • Assist in managing HP/UX, AIX, and Linux Server environment performing day to day operations and maintenance/upkeep activities.
  • Worked environment included Linux, Windows XP, Vista and Windows server 2003 and included general desktop support issues.
  • Installed, configured and Supported IBM, Dell Servers running Windows NT/2000, Linux and Sun Operating systems.
  • Build, configure, manage & maintain all Linux/UNIX & VM environments based on the development/Engineering requirements.
  • Trained Asian / Malaysian teams on Linux administration, upon introduction to Linux system in that region.
  • Delivered a Linux PXE boot process that exceeded customer boot requirements in OS and application payload delivery.
  • Managed Debian Linux server system, Windows primary network, and remote data system.
  • Led team to move to open source Linux environments on commodity Intel hardware.
  • Maintain Linux based file servers for radio control, marketing and business applications.
  • Installed and administered Web Servers using IIS, Apache, Windows and Linux.
  • Manage the administration of Linux and Microsoft based servers for small businesses.
  • Install, Maintain, and troubleshoot Ubuntu Linux numerical modeling nodes.
  • Make windows shares available on Unix / Linux through Samba.
  • Red Hat Linux Administrator (total 5 servers) 7.
  • Managed Windows 2008 Servers, and 18 Linux servers.

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19. Technical Support

average Demand
Here's how Technical Support is used in Information Technology Systems Manager jobs:
  • Provided technical support and ensured glitch-free conferences for General Motors Global Collaboration Centers; interactive video conference and communications technologies.
  • Managed business application development and technical support including system administration, database administration, change management and help desk.
  • Directed all IT functions including technical support, application development and deployment, and disaster recovery planning.
  • Engaged in a variety of technical support projects, adviser on appropriate solutions for technical implementations.
  • Managed operations, technical support, application development, vendor relations, and contract negotiations.
  • Perform periodic maintenance, provide technical support and execute systems engineering.
  • Provided System Administration and Technical Support to National Corporate Housing Employees.
  • Revitalized sales operations through network configuration and ongoing technical support.
  • Managed technical support services provided to North American region.
  • Provided secondary/advanced level technical support to 200+ users.
  • Delivered ongoing technical support for account operations.
  • Provide managerial and technical support in graphics, video, photo, and video teleconference, IT and Network systems departments.
  • Support all IT needs and maintenance for 200-user corporation across 6 locations in PA/NJ area as sole technical support contact.
  • Managed and maintained server, network and PC infrastructure, Delivered on-site IT technical support and training to all staff.
  • Provide Network and Technical support to the Great Lakes National Program Office (GLNPO) and EPA Systems Administrators.
  • Oversee all IT functions including data center management, vendor relationships, technical support, and disaster recovery planning.
  • Reviewed and analyzed hardware needs recommended changes and upgrades where applicable, which included managing all technical support staff.
  • Led team of technicians and developed IT strategy to provide all levels of technical support for 3500-acre complex.
  • Provided technical support for all internal and client related projects pertaining to computer hardware and software.
  • Managed help desk, technical support, systems administration and network team of eight employees.

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20. ERP

average Demand
Here's how ERP is used in Information Technology Systems Manager jobs:
  • Designed and provided enterprise infrastructure guidance to executives for long-term strategic IT initiatives executing technologies with a zero fault tolerance level.
  • Reduced scrap inventory by 20% through improved inventory procedures and implementation of enterprise SAP Inventory Module for manufacturing factories.
  • Delivered and sustained new enterprise monitoring software that proactively identified infrastructure events and averted application and / or network downtime.
  • Performed certain activities with regard to security systems on campus as a backup to corporate resident Enterprise Security Administrator.
  • Developed and briefed detailed mission plans using PowerPoint, word documents and spreadsheets to executive-level superiors.
  • Devise and implement enterprise technology strategies that align with business objectives and support business technology solutions.
  • Proposed innovative intranet feature providing enterprise-wide real time application outage information, facilitating proactive decision making.
  • Ensured security, data consistency and accuracy, and safety of automation information enterprise databases.
  • Assumed the management and requirements documentation of a complex enterprise International Accounts Payable project.
  • Analyzed and interpreted internal customer data and external data sources to support business decision-making.
  • Developed a production labor tracking and reporting application to enhance the ERP system functionality.
  • Managed enterprise migration projects, systems conversions and performance tuning and monitoring of applications/systems.
  • Managed the development of enterprise referral and incident tracking system in Microsoft SharePoint.
  • Interpret original business requirements and use them to create detailed requirements and specifications.
  • Managed the Systems and Infrastructure group within Progressive's Enterprise Technology organization.
  • Prevented hardware and software issues by properly instructing users and interpreting instructions.
  • Maintained system data integrity including regular audits of ERP user transactions.
  • Led Enterprise Architecture team responsible for defining and evolving enterprise architecture.
  • Managed enterprise-wide information security, systems backup and disaster recovery.
  • Developed Access-based inventory subsystem and integrated with ERP systems database.

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21. Domain

average Demand
Here's how Domain is used in Information Technology Systems Manager jobs:
  • Repaired, installed operating systems, applied security updates to primary and back-up domain controllers.
  • Configured Active Directory Group Policy for a single domain environment.
  • Served as domain administrator of team domain info-structure.
  • Automated weekly domain maintenance chores.
  • Created new and modifying previous Group Policies and User Profiles for NT Domain users for implementing security features on NT workstations.
  • Migrated the corporate domain from public IP addressing to private addressing, from one physical location to another physical location.
  • Advanced use of various networking protocols, including assigning of IP addresses, Domain Name Servers and Gateway IP's.
  • Installed and managed Exchange web server with 3 remote sites connected within the domain on WAN, and Internet connectivity.
  • Managed and coordinated the migration of Windows 2000 Active Directory (AD) domain to Windows 2003 AD Domain.
  • Administer Active Directory Domain Controllers, WSUS, WDS, 2003 and 2008r2 file and application servers.
  • Installed, configured, supported, updated and troubleshot Windows Setup Windows Servers and Windows Domain.
  • Directed and managed W2K Domain Administration, Backups, User Accounts, and Client Technical Support/Training.
  • Administered Microsoft Windows Clients & Servers in an Active Directory domain for a 400 user environment.
  • Deployed new domain controllers for all sites and raised the domain and forest functional levels.
  • Maintained more than 50 domain user accounts and software services to increase end-user productivity.
  • Support active directory services, troubleshoot domain issues, and maintain ISP domain records.
  • Designed redundant server schema for our domain, file server, and backup servers.
  • Administered Active Directory domain consisting of Windows 2000/2003/2008 servers and Windows XP workstations.
  • Created a backup Domain controller on a different server and integrated with Exchange.
  • Configure and up keep Microsoft Windows 2003, 2008 & 2012 server domain.

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22. Internet

average Demand
Here's how Internet is used in Information Technology Systems Manager jobs:
  • Initiated and implemented project to provide all company users with general Internet access utilizing a standardized connection.
  • Upgraded and deployed internet and inter-site communication links.
  • Extracted database server from GoDaddy and transferred it to the in-house server over the internet without shutting down or interrupting operations.
  • Handled all computer and data systems within the company, including trouble tickets, internet outages, data security and inventory.
  • Designed and supported both the company Intranet and Internet sites in accordance with the specifications from our parent company in Germany.
  • Implemented a VPN solution with remote offices across the Internet saving in excess of $54,000 annually in connection charges.
  • Secure and maintain the WAN for VOIP, data transmission and internet, resolving any issues that occur.
  • Developed and supported the implementation of a new, highly effective order entry system on the Internet.
  • Manage access to network, internet, file, security, printer, and other server resources.
  • Developed policies and procedures for controlling assets, email, internet, workstation, and server usage.
  • Designed and configured the WAN infrastructure consisting of dedicated fiber and T1 Internet connectivity to County office.
  • Designed, created several internet sites, including Dot Net site for workforce scheduling of approx.
  • Developed corporate IT policies and procedures covering all aspects of Internet, data and network access.
  • Created and maintained corporate network and internet as well as computer usage and security policies.
  • Deployed 75 laptops from shipboard internet to Navy Marine Corps Intranet (NMCI).
  • Lead team in the consolidation of EP's internet and intranet sites into KMI.
  • Designed all rules to support connectivity with the Internet while providing a Secure WAN.
  • Managed and maintained Surf Control for internet content filtering of the Ripley's network.
  • Team leader in current Broadband Wireless Internet, VPN, and VLAN project.
  • Managed network based software for backup plans, Internet filtering and bandwidth management.

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23. Firewall

average Demand
Here's how Firewall is used in Information Technology Systems Manager jobs:
  • Network administration including upgrades, maintenance, security, firewalls, and associated budgets and expense management.
  • Supervised and directed policies and rule base for the Firewall including security policy development.
  • Instituted a change management system to track approvals for firewall modifications.
  • Supervised daily maintenance of firewall protection and file security.
  • Project Manager responsible for the replacement of firewall vendors, allowing us to use a local company.
  • Build, configure, and install servers, workstations, switches, firewalls, wireless, etc.
  • Configured, tested and installed new firewalls, reconfigured networking for private IP addressing at 3 locations.
  • Migrated Checkpoint firewall configuration for Dell PowerEdge 2850 Windows 2003 server to Checkpoint UTM-1 network appliance.
  • Configured and implemented ISA Server, Win route, Black Ice and Pix security Firewalls.
  • Administer network equipment's like modem routers, firewalls, cameras and other hardware devices.
  • Install, configure and maintain four remote sites utilizing firewalls and WAN optimization hardware.
  • Managed Cisco Network equipment including Cisco ASA firewall, L3, and L2 switches.
  • Secured Network against outside and internal threats by implementing IDS systems and Firewall.
  • Move network backbone and firewall to CISCO managed switches and Cisco PIX firewall.
  • Refreshed all network hardware (network switches, firewall, wireless).
  • Configure and secure firewalls, switches, routers and wireless access points.
  • Configured firewall, and related services to allow active connection between systems.
  • Managed a Cisco 3850 Core network and 5512 ASA Firewall implementation.
  • Install and configure servers, switches, firewalls and wireless devices.
  • Maintained and administered all company firewalls, switches and hubs.

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24. DNS

average Demand
Here's how DNS is used in Information Technology Systems Manager jobs:
  • Network implementation protocols and components like (DNS, TCPIP, HTTP)-WAN-LAN technology.
  • Resolved WAN and LAN connectivity issues, IP assignments, and DNS changes.
  • Implemented and administer DNS and DHCP.
  • Network protocols and services (TCP/IP, DNS, WINS, DHCP, FTP, SMTP, SSH).
  • Set up Raid Level 5, Mirrors, TCP/IP, DNS, DHCP, & WINS.
  • Managed DNS/WINS Documented and designed entire site from L1-L3 using Visio and AutoCAD.

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25. SAN

average Demand
Here's how SAN is used in Information Technology Systems Manager jobs:
  • Help with support and service to NA (Toronto, Manhattan, San Antonio, Mountain View, Remote users).
  • Administer all servers, storage devices, and connectivity for data center in Tempe, Arizona and Sandy, Utah.
  • Led Storage Team to identify and resolve SAN issues which resulted in an 80% reduction in storage incidents.
  • Deploy, supervise and maintain Help Desk ticking system processing thousands of help desk requests on an annual basis.
  • Assisted with support of local servers, SAN, virtual environment, network, AD and VoIP system.
  • Implemented a new program and website created to improve the communication with thousands of election day volunteers.
  • Team also provided primary incident support for SAN and NAS storage including over 16 petabytes of data.
  • Assisted with Alpha 4100 to ES47 CACHE migration, and proficient managing new EVA SAN technology.
  • Helped create a development server to use as a sandbox for maintenance and updating of websites.
  • Project Manager for ChoiceSeat MLB projects in San Diego, CA, and Tampa, FL.
  • Managed the HP-UX deployment of thousands of users worldwide, resolved any OS integration incompatibilities.
  • Lead LAN and WAN administrator and systems architect for the San Francisco branch office.
  • Project Management lead on XSAN Deployment, Google Apps Integration, and iPad/iPhone deployment.
  • Conduct yearly SOX audit and remediation, San Diego B&I office.
  • Set up a Backup Server and Virtual Tape SAN with ArcServ Manager.
  • Managed over 1 million contacts daily for thousands of Reps nationwide.
  • Worked with team to implement Hitachi SAN using fiber channel.
  • Integrated Company SAN to ensure real time replication of servers.
  • Managed Fiber SAN and backup of approx.
  • Replaced outdated storage systems with a Dell Compellent SAN providing better redundancy, reliability and performance.

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26. Phone System

average Demand
Here's how Phone System is used in Information Technology Systems Manager jobs:
  • Managed all corporate network operations including the network technical support staff, AS/400 operators, and PC and phone system operations.
  • Facilitated system upgrades; VAX & Unix network configuration; technical service; phone system, data and building systems.
  • Managed implementation of new voice/data connection including new phone system throughout plant and offices and IP phones for remote connections.
  • Install and support Microsoft Active Directory, Phone systems, hardware, software, including storage and backup systems.
  • Led efforts to update phone systems and bell systems across all campuses--each under budget.
  • Developed RFP's for WAN circuits and phone systems in Phoenix and offices throughout the west.
  • Developed customer service guidelines, phone systems, and tools to support Better Place Hawaii customers.
  • Migrated users over to Google apps within first month while finishing off Phone system upgrades.
  • Worked with multiple vendors to upgrade phone system from analog lines to a digital T1.
  • Worked with contractors and vendors to install network and phone system in new corporate office.
  • Administer Toshiba CIX phone system, ACD server, Insight ACD monitoring and reporting systems.
  • Managed the WAN connectivity, telephone and data lines as well as the telephone system.
  • Provided telecommunication research for projects and upgrades of 3COM's NBX NetSet phone system.
  • Extended core phone system to 2 remote facilities, in the US and Mexico.
  • Researched and implemented new phone system plan that saved the company $7K annually.
  • Created company's first full documentation of the network and phone system.
  • Managed and coordinated assets, office moves, and telephone system.
  • Negotiated for T1s and P2P links to implement new phone system.
  • Program and upgrade of Merlin Legend R7 in-house phone system.
  • Configure and maintain an IP phone system for 65 users.

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27. Citrix

average Demand
Here's how Citrix is used in Information Technology Systems Manager jobs:
  • Manage all system wide applications via CITRIX Blade Farm.
  • Developed and implemented Citrix environments for internal and external clients.
  • Installed and administer video collaboration solutions using Citrix GoToMeeting.
  • Enforce workstation standardization for uniform access to server applications on Local machine as well as Citrix MetaFrame and RDP Client environments.
  • Design, Deployment and Support of a 4 node Citrix Presentation Server 4.5 Farm in support of the Retail Environment.
  • Performed Installation and Configuration of Applications in response to Business Needs in addition to Pro-Active Monitoring of the Citrix Environment.
  • Worked with team to implement Citrix farm upgrade to presentation server 4.5 to over 15 servers.
  • Review and release monthly NMMES Citrix Inventory Reports to IAMS and key NMMES IA stakeholders.
  • Tested the use of Citrix Universal Print Server as a universal print driver solution.
  • Managed the company s two Citrix Presentation Servers that were utilized for remote office.
  • Implement Citrix XenApp 6.5 system to replace failing XenApp 5 infrastructure.
  • Planned, built and deployed Citrix XenApp Farms, XenServer platform.
  • Initiated and led client s Citrix XenApp 6.5 implementation project.
  • Manage and instruct use of Citrix ShareFile system.
  • Design and implement Citrix server farm.
  • Administrated Citrix servers for remote users.
  • Manage users remotely via Citrix XenApp.
  • Designed Citrix infrastructure that allowed failover to disaster site and flexibility to run out of both sites.
  • Implemented Citrix/Xenapp initially, then Windows Direct access for field personnel and employees that worked from home.
  • Implemented VMWare and Citrix environment resulting in a $45K savings on hardware purchases.

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28. Tcp/Ip

average Demand
Here's how Tcp/Ip is used in Information Technology Systems Manager jobs:
  • Support TCP/IP connectivity and related network routed and routing protocols.
  • Managed MS LAN using TCP/IP, T1.
  • Managed installation and support of company telephony system, incorporating unified messaging and upgrade to TCP/IP switch.
  • Maximized network performance by eliminating redundant network protocols and standardizing site TCP/IP.
  • Improved the company network by increasing security and eliminated unnecessary TCP/IP traffic.
  • Configured and troubleshot wireless access points, broadband routers, LAN/WAN, and TCP/IP networking systems.

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29. Management System

average Demand
Here's how Management System is used in Information Technology Systems Manager jobs:
  • Designed and implemented database management system for all customer network requests, significantly improving response time and reducing operating expenses.
  • Developed interface between corporate security and proprietary employee access and identity management systems for physical plant access.
  • Implemented DocRecord document management system, reducing file retrieval time in accounting and other departments.
  • Operated under a quality management system and performed quality assessments of the information management systems.
  • Led team that developed/implemented a Supply Chain Management system within schedule and budget.
  • Implemented a Product Information Management systems to centralize all product data and maintenance.
  • Provided internal consulting for the conference room scheduling and building management systems.
  • Managed verification of software and specification defects in the change management system.
  • Implemented asset management system and maintained equipment files and warranty documentation.
  • Managed implementation of new learning management system for Egypt.
  • Monitor the ticket management system and identify escalations.
  • Established and maintained IT department inventory management system.
  • Developed an online document management system for clients.
  • Managed and modified Omega Laboratory Information Management System.
  • Installed and implemented two pharmacy management systems.
  • Led implementation of event management system.
  • Led implementation of cloud based Performance Management system for Sales and Production tracking for up to 200 individuals and 20 locations.
  • Directed the team to create Standard Operating Procedures, Knowledge management system and disaster recovery plans to follow during service outages.
  • Designed, developed, and implemented an Inventory Management System (IMS) to augment the existing MRP system.
  • Managed the implementation of an electronic Content Management System enabling the efficient storage and retrieval of QC lab data.

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30. Helpdesk

low Demand
Here's how Helpdesk is used in Information Technology Systems Manager jobs:
  • Served as Project Manager, Disaster Recovery Officer and later became the HelpDesk Team Lead.
  • Provided and tracked metrics reporting for Incident Management and Change Management, utilizing various helpdesk ticketing systems including ServiceCenter and Remedy.
  • Operated an efficient internal helpdesk including troubleshooting all network, desktop/laptop, hardware/software and peripheral problems.
  • Developed end-user training classes and materials, increasing employee productivity and reducing Helpdesk calls.
  • Develop and document new operational procedures for helpdesk and system administrator roles.
  • Provided second and third level application support via helpdesk organization.
  • Implemented and maintained a fully operational helpdesk system.
  • Evaluated technical operations to oversee, streamline, and improve helpdesk, training, and EDI operations while ensuring data integrity.
  • Implemented Firm Intranet site (SharePoint 2010), and Service Desk Plus Professionalhelpdesk / asset management software.
  • Managed helpdesk requests and implemented IT FAQ database, resulting in 33% decrease in ticket requests.
  • Improved Helpdesk Service support efforts 25% via implementation of call center technology and active technician response.
  • Job Responsibilities: Managing 10 IT Associates in a network helpdesk setting for a Battalion level unit.
  • Managed the administration and maintenance of the company's infrastructure, and directed junior network/helpdesk support.
  • Served as Helpdesk for network clients using Intuit Track-It software for trouble tickets and reports.
  • Installed, configured and deployed Microsoft System Center Service Manager for helpdesk requests and automation.
  • Manage the administration and maintenance of the company's infrastructure and all helpdesk activities.
  • Lead in implementing EDI within Core program of Company and provide Tier3 helpdesk support.
  • Deployed Helpdesk system, Asset Management system and central Network management and monitoring systems.
  • Manage Technical Assistance helpdesk environment servicing support needs of 6,000 prosecutors across the USA.
  • Reorganized and managed helpdesk staff providing a more effective and talented face for IT.

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31. Sharepoint

low Demand
Here's how Sharepoint is used in Information Technology Systems Manager jobs:
  • Maintained corporate SharePoint site and provided selective client access to corporate portal.
  • Implemented corporate intranet and collaboration solution utilizing Windows SharePoint Services.
  • Designed a customer collaboration system utilizing SharePoint Team Services.
  • Perform typical SharePoint system administration.
  • Provided management of Microsoft system infrastructure, as well SharePoint, Sonic Wall, Cisco Switches, and Wireless Access Points.
  • Set the strategic direction of SharePoint and acquired internal customers; Canada, Asia, domestic US regions and 23 departments.
  • Performed all Level II SharePoint management including site design, maintenance, and end-user training for multiple cross-department user groups.
  • Developed a web-based SharePoint Database Application used by 200 users across 4 sites to record and track gap analysis data.
  • Implement SQL Server 2014 along with SharePoint, Installation of SQL Host along with configuring and setting up SQL Manager.
  • Resigned, configured and managed the Document sharing and library system utilizing MS SharePoint and OpenText DMS 5 systems.
  • Maintained a SharePoint site to track change requests for enhancements, project issues, action resolutions and risk.
  • Designed, developed, tested and placed into production SharePoint site enabling multiple departments to track sales personnel.
  • Installed, configured, maintained and modified a Microsoft WSS 3.0 SharePoint site for internal company use.
  • Partnered with Communications organization (HR Department) to deliver SharePoint's TeamSite Roll-out and Intranet Migration.
  • Perform modification to corporate SharePoint and company website (CSS, HTML, PHP).
  • Utilized SharePoint to manage and track test plan, status, issues, and results.
  • Design and implement WebPages, Intranet, feedback forms, MS SharePoint Portals, etc.
  • Manage site and site collection features, functionality, user permissions for MS SharePoint.
  • Provided a high level of Windows Server, SharePoint Server and network infrastructure administration.
  • Increased efficiency by designing MS SharePoint sites for all projects to centralize project data.

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32. User Accounts

low Demand
Here's how User Accounts is used in Information Technology Systems Manager jobs:
  • Maintained all Unix and Windows user accounts * Wrote all procedures for data use and input for office and plant personnel.
  • Maintained user accounts in Active Directory, email accounts on Exchange 2010 server and security access on all network shares.
  • Administer all updates, create user accounts and perform SQL 2012 backup procedures on Viewpoint Construction Software platform;.
  • Managed and maintained NT 4.0 Secret LAN consisting of 16 workstations, 2 servers and 56 user accounts.
  • Maintained Windows 2000/2003 Active Directory by creating multiple user accounts, groups and other active directory objects.
  • Install, maintain and administrate all servers, user accounts, group policy and backup procedures.
  • Create, change, and delete user accounts per request within Active Directory.
  • Administered user accounts delivered support via telephone, e-mail, and desk-side visits.
  • Oversee the administration of user accounts, permissions, and user access rights.
  • Created, updated, and managed network user accounts via Active Directory.
  • Created and maintained 60 SI LAN system user accounts and email accounts.
  • Created and Administered network and local user accounts via Active Directory.
  • Created, managed and maintained user accounts, workstations and servers.
  • Manage, create, and administer email and user accounts.
  • Created and updated user accounts using Active directory.
  • Added user accounts, troubleshot issues with users and monitored usage on the printing manage- ment system.
  • Administered user accounts using Novell Console One and Active Directory.
  • Modified user accounts and configured shares in Windows Server [ ] Provide remote support to satellite offices, and telecommuting staff.
  • Managed over 100 computer and user accounts running Windows 7, 8 and 10 Maintained and ran offsite backups.

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33. System Administrator

low Demand
Here's how System Administrator is used in Information Technology Systems Manager jobs:
  • Train system administrators in server operations and support.
  • Managed a team of (7) System Administrators, (9) LAN Administrators and (1) Project Coordinator.
  • Managed a team of system administrators by assigning, directing, reviewing, and balancing workload.
  • Conducted UAT tester training for over 100 users as the HP Quality Center System Administrator.
  • Acted as System Administrator for Encompass loan origination system.
  • Performed System Administrator duties for JD Edwards software.
  • Managed staff of 22 developers and system administrators.
  • Managed a staff of three senior system administrators.
  • Completed O-Tech System Administrator School, as well as the O-Tech DICOM and Health Language 7 (HL7) Schools.
  • Service Desk Ticketing system Administrator at Baptist Health Madisonville site.

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34. OS

low Demand
Here's how OS is used in Information Technology Systems Manager jobs:
  • Managed/performed all end-of-month processing/closing procedures.
  • Worked closely with the Service Management organization to ensure Change Management and Service Failure processes are strictly followed and documented accordingly.
  • Perform technology and solution research, create proof-of-concept, cost/benefit forecast and make executive presentation for major IT projects and initiatives.
  • Developed recruiter partnerships and networks, detailed staffing requirements, interviewed prospective candidates, and strategically placed personnel in corporate assignments.
  • Developed and implemented data center migration strategy to remove critical systems from physically unsafe locations in factories across the United States.
  • Implemented solutions that resulted in organizational cost saving through leading lean six sigma teams for process improvement using DMAIC methodology.
  • Researched all diagnostic computerized equipment purchases, and negotiated with vendors to assure flawless integration with existing Information systems.
  • Manage the implementation of methodologies that continuously improve first call resolution, customer perceptions and foster strong client relationships.
  • Fostered communications and best practice adoption-activities with Administrators and Client Staff including junior members of I.T.
  • Provided support as Client Support Administrator and configured, diagnosed, and managed operational systems.
  • Restructured and directed team members to boost responsiveness, strengthening skill levels and performance expectations.
  • Discovered cost savings and alternative applications that are cost effective yet supported by application vendors.
  • Converted the entire facility to electronic faxing; increased productivity and reduced materials costs.
  • Work closely with business leadership to identify and develop potential areas for technical improvement.
  • Analyze project metrics in implementation of cost reduction initiatives to ensure projected cost savings.
  • Worked cross-functionally with internal and external groups to assess technology needs and deliver products.
  • Prepared highly professional presentations, documents using Microsoft Power Point and Microsoft Excel.
  • Migrated web servers into new hosting company cutting costs and improving available technology.
  • Developed and implemented cross platform skill set development program within systems administration teams.
  • Lead strategic purchasing initiative to leverage purchasing lowering cost and enhancing service levels.

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35. Troubleshoot

low Demand
Here's how Troubleshoot is used in Information Technology Systems Manager jobs:
  • Performed advanced troubleshooting for technical issues exceeding local Submarine staff capabilities on systems running a mixed Windows and HP-Unix operating system.
  • Supervised Help Desk personnel and hands-on application of conducting IT hardware maintenance including troubleshooting and diagnosing at headquarters Air National Guard.
  • Perform technical functions including supporting and troubleshooting hardware, software, and systems for the Clinical Systems applications environment as necessary.
  • Managed all Technical documentation, RF terminal troubleshooting, Software and network troubleshooting.
  • Administer and troubleshoot Blackberry small business server for corporate email.
  • Provided production support and troubleshooting expertise for major systems issues.
  • Coordinated and performed troubleshooting for internal/external connections to LAN/WAN networks.
  • Provided 24/7 troubleshooting and resolution of complex software/hardware issues.
  • Monitor and troubleshoot network connectivity and performance issues.
  • Performed daily user/device adds/deletes and troubleshooting.
  • Deploy, maintain and troubleshoot Security Patch Management Platform as a part of the PCI compliance directive to create hardened systems.
  • Serve as liaison, technical resource, and primary point of contact for troubleshooting, account administration, and database management.
  • Support users on the company network troubleshoot problems with computers, network connectivity, software issues and network peripherals.
  • Communicate with vendors and contractors on WAN and Telephony connections, design, implementation, routing and troubleshooting issues.
  • Worked with IBM to troubleshoot, analyze, and determine location and cause of system and application failures.
  • Diagnose and troubleshoot UNIX, Windows and Lotus Notes processing problems, applying solutions to increase company efficiency.
  • Promoted 3 times due to outstanding leadership skills, technical expertise, troubleshooting, and networking/systems engineering support.
  • Train all leadership in network improvements and key areas to assist troubleshooting on all shifts to improve transparency.
  • Supervised a staff of 14 computer operators and 20 Call Center operators troubleshooting equipment and software malfunctions.
  • Perform hardware and software workstation maintenance and troubleshooting for a 125+ node Microsoft network in six locations.

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36. Suite

low Demand
Here's how Suite is used in Information Technology Systems Manager jobs:
  • Provide a framework for capturing and disseminating operational best practice related to the technology suite used in KPMG Global environment.
  • Designed, planned, and implemented the System Center Configuration Manager (SCCM) 2007 server suite while serving as senior.
  • Provided technical support for Windows NT workstation and server, Microsoft Office Suite, AutoCAD, and various engineering software packages.
  • Installed, configured and supported PC and printer hardware and software systems including Microsoft Office Suite (Outlook 2003).
  • Developed Oracle E-Business Suite (EBS) content using Oracle User Productivity Kit (UPK) for the end-user.
  • Managed a global team of engineers on the development and deployment of a standard turn-key suite of applications.
  • Supported sites running software MUMPS, RPMS, Microsoft Office Suite, COTS and Microsoft Exchange.
  • Provide end user support for MS Office Suite, and various applications for the legal field.
  • Upgraded and maintained an existing suite of critical applications supporting the repair parts business.
  • Clarion Hotel & Spring Hill Suites are privately owned and operated hotels.
  • Conducted training classes as needed for Microsoft Office Suite.
  • Centralized virus protection using McAfee's AVD Suite.
  • Deploy and Maintain STRATA Media Buying Software Suite.
  • Installed and maintained all hotels' software including Office suite, Micros, Opera, Fidelio, Delphi, etc.
  • Utilized Microsoft Project and Office Suite to manage Information Requests (IR's) and critical business projects.
  • Managed a team of onsite and contract developers implementing new projects and supporting a suite of applications.
  • Managed Google Apps (G Suite) including AD integration Exchange 2010 user and mailbox administration.
  • Recommended PeopleSoft / Oracle Financial suite of products that will provide value to Flagstar.
  • Designed the new Campus Health website utilizing Drupal & CS3 Suite.
  • Call Accounting - FCS Winsuite, EPABX systems - NEC SV8500.

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37. Unix

low Demand
Here's how Unix is used in Information Technology Systems Manager jobs:
  • Maintained and supported a heterogeneous network operating system environment which included Windows NT, Windows 2000 and Unix.
  • Researched, recommended and installed from scratch a UNIX based CADD system, including a 10base2 network.
  • Designed and implemented inventory system for use on 2000 Unix-based systems, using Oracle database tool.
  • Performed systems management running Unix, XP, 2003, 2008, Windows 7 and Vista.
  • Maintained Windows and Unix based servers, implementing security patches in compliance with Information Assurance Guidelines.
  • Performed software and server support for UNIX based company database.
  • Administered UNIX-based business application system- Lakeshore facility.
  • Installed every aspect of multi-platform system integrating Windows, Macintosh and Unix users.
  • Migrated email from a local Unix/Eudora system to the school-wide Exchange/Outlook system.
  • Automated user interactive commands in UNIX using Korn Shell Scripts.

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38. CRM

low Demand
Here's how CRM is used in Information Technology Systems Manager jobs:
  • Led implementation/customization of SFA/CRM system utilizing Microsoft Dynamics CRM v3.0.
  • Designed and implemented the entire IT Department, including documentation, change management and help desk along with new CRM platform.
  • Worked with CRM company to modify, customize, and improve software specifically for unique company and departmental needs.
  • Created Custom Applications for CRM, Customer Complaints, Order Requests Training Manager all to ease managerial concerns 4.
  • Performed end to end development and deployment of hosted financial and CRM systems to a secure web platform.
  • Assisted with the implementation of ClearVantage (A third party CRM) and ClearVantage web objects.
  • Planned, managed and implemented Microsoft Dynamics CRM cloud based system for the Sales force.
  • Developed Part Search and CRM databases used by inside and outside sales teams.
  • Directed design, build out, testing and implementation of new CRM application.
  • Managed data integration from POS to CRM, BI for better data utilization.
  • Reduced staff by 30% as result of functionality/productivity of CRM software.
  • Implemented custom built Customer Relationship Management (CRM) product.
  • Developed a robust new CRM system for 300-seat call center.
  • Developed and implemented contact support systems, CRM.
  • Transformed BI, CRM, HRIS, and supply chain management.
  • Managed Deltek Vision CRM and SQL Server by installing the latest updates and creating daily backups of its database.
  • Streamlined operational efficiencies by realigning CRM software to adhere to sales and service department protocol.
  • Worked with SAP team to test the integration between Siebel Sales and SAP CRM.
  • Managed team of 8 business analysts and 12 developers supporting the CRM/Siebel application.
  • Designed and developed CRM software and managed all phases of the software development lifecycle (SDLC).

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39. Network Security

low Demand
Here's how Network Security is used in Information Technology Systems Manager jobs:
  • Ensured network security as an Information Assurance Officer validated network accounts and scanned network nodes for vulnerabilities.
  • Maintained network security authentication including IP telephony security, application security, event investigations and compliance enforcement.
  • Managed network security, and assured safety of member financial data by integrating new network security measures.
  • Designed and implemented network security best practices for all internal and external network resources.
  • Managed network security procedures to ensure compliance with HIPAA/all federal privacy regulations.
  • Monitored network security utilizing various software applications for e-mail and web access.
  • Network security, malfunctions, anomalies, performance monitoring and troubleshooting.
  • Monitored network security and documented/resolved all security incidents and upgrades.
  • Managed Network security and systems supporting mission critical services.
  • Network security, intrusion protection and computer virus mitigation.
  • Oversee all network security and supervision of technology.
  • Assisted Network security in inappropriate use of Technology.
  • Implemented increased security measures for tighter network security
  • Identify and monitor network security policies.
  • Provide network security and maintenance.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware using current industry standards.
  • Provided updates, backup, upgrades, software installation, user configuration, maintenance, Anti-Virus monitoring and network security.
  • Learn and ensure adherence to all Lear Corporation safety and security procedures for data and network security.
  • Set up password rules and lockouts in Active Directory and Group Policy to ensure network security.
  • Validated, configured, and created 5,000+ user accounts to re-enforce Air Force network security.

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40. IIS

low Demand
Here's how IIS is used in Information Technology Systems Manager jobs:
  • Implemented IIS web server and multiple intranet web sites in coordination with web developers from other sites.
  • Manage Clustered SQL and IIS Servers for Library search site.
  • Hosted and monitored several contract websites via IIS.
  • Managed IIS for the company website.
  • Web servers: Designed a scalability IIS solution.
  • Support company file server, DNS, DHCP server, SQL database server, IIS 7 server and FTP server.

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41. Computer System

low Demand
Here's how Computer System is used in Information Technology Systems Manager jobs:
  • Designed computer system infrastructure, custom applications, and database administration services to private clients.
  • Provided IT quality and computer systems validation guidance and policy recommendations throughout the organization.
  • Defined security requirements for computer systems, including mainframe, workstations and personal computer.
  • Directed all operational/systems management functions in support of Ohio Lottery on-line computer systems.
  • Involved in building customized computer systems and providing consulting services.
  • Performed Certification and Accreditation on all computer systems command wide.
  • Engineered custom computer systems based on customer specifications.
  • Established Computer Compliance Center of Excellence: Established and administered the Computer System Compliance program for Corporate QA and Shared Systems.
  • Identified the need for new procedures, reports, and computer systems to improve the management and work of each department.
  • Managed and maintained 50+ stationed Windows 2000/XP computer systems and 450+ mobile users' notebook computers to ensure operational status.
  • Utilized SCCM to re-image computer systems and applied monthly security patches to all servers to include virtual servers.
  • Manage and support corporate computer systems and staff of 7 to maintain 24/7 operations worldwide.
  • Examined client and customer requests to analyze and evaluate problems to improve existing computer systems.
  • Deployed Corporate Quality Standards and created templates for computer system validation and change control.
  • Configure and maintain standalone computer systems to meet DoD standards on daily basis.
  • Designed the company's first network to integrate multiple computer systems.
  • Coordinated the implementation of new procedures, reports or computer systems.
  • Developed and implemented upgrade plan for all school computer systems.
  • Manage and oversee all computer systems for them.
  • Optimize, setup and restore business computer systems.

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42. POS

low Demand
Here's how POS is used in Information Technology Systems Manager jobs:
  • Functioned as Camp Parks' new equipment and technologies expert; researched and advised executive management regarding proposed new technology purchases.
  • Developed staff - fostering teamwork, professional development, and collaboration - resulting in several promotions to positions of greater responsibilities.
  • Proposed, procured, implemented and optimized all corporate technology including, telecommunications systems, data network, business systems.
  • Demonstrated capacity to implement innovative security programs that drive awareness, decrease exposure, and strengthen organizations.
  • Interfaced with executives to assess requirements, responded with ingenious proposals, and implemented those solutions.
  • Maintain a partnership between the business and technical experts to transpose business requirements into technical requirements.
  • Supported existing and new applications by performing all functions associated with Senior Data Warehouse Analyst position.
  • Secured re-provision of server environment for security purposes and full utilization of all systems.
  • Perform cost-benefit analysis for proposed enhancements and system requirements to work within company budget.
  • Coordinated penetration testing of network and endpoint controls to identify security risks and exposures.
  • Establish Vendor relationships and negotiations, establish yearly capital/operational expenditures and future project proposals.
  • Created positive cash flow by augmenting electronic equipment disposal process with asset recycling program.
  • Utilized surplus facility equipment whenever possible to preserve valuable resources for other acquisitions.
  • Participated in resolution of radio interference problems and identified possible sources of interference.
  • Organized a comprehensive repository for applications and servers allowing for easier daily operations.
  • Insured all decommissioned technology was handled as hazardous waste and disposed of properly.
  • Managed 6 wireless data networks for connectivity throughout the aquarium for POS availability.
  • Directed radio-frequency management for post facilities including radio equipment installation and maintenance.
  • Identified and proposed opportunities which led to additional business from prospective clients.
  • Established and maintained positive business relationships with management and staff personnel.

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43. LAN

low Demand
Here's how LAN is used in Information Technology Systems Manager jobs:
  • Created implementation plans and coordinate activities with the Production Control, Change Management, Application Delivery managers and business unit leaders.
  • Ensured continuous operational capabilities by managing and planning maintenance, upgrades, and annual disaster recovery testing to owned applications.
  • Led new business development initiatives, collaborated with senior managers, and developed new market penetration strategies and action plans.
  • Directed daily IT operations, coordinated communication plans and telecommunication circuits, and maintained afloat IT systems and sub-systems.
  • Develop and maintain full-scale project plans and other required project documentation including, delivery, budget and resource allocations.
  • Performed Systems Administration, Oracle database management, product evaluation, performance analysis, and LAN implementation and administration.
  • Provided planning, management, and implementation expertise on large projects impacting effective and efficient operation of sites.
  • Develop detailed plans for the implementation and integration of new products and technical solutions into current network environment.
  • Execute Disaster recovery and Business Continuity planning and testing with Centurion Disaster Recovery Services on a yearly basis.
  • Plan focuses on Financial Management, Availability Management, Capacity Management, Service Continuity and Service Level Management.
  • Determined technical business strategies, defined business processes of all new ventures and developed all implementation plans.
  • Implemented web-based employee time and attendance system resulting in verifiable time accountability and improved communication and planning.
  • Developed and maintained operational, contingency, and support plans; executed Headquarters directed programs for Commander.
  • Apply heightened planning and prioritization skills to consistently achieve critical deadlines and maintaining high standards of quality.
  • Collaborated with executive management and business to design a comprehensive IT planning and project review process.
  • Researched and evaluated hardware and software needs, developed strategic automation plans, recommended microcomputer strategies.
  • Developed strategies and successfully executed plan for re-engineering of business processes within Accounting & Finance.
  • Manage the planning and implementation of information systems security, anti-virus and data protection software.
  • Conducted large meetings to convey information about current trending topics and problem resolution explanations.
  • Served as lead systems expert for business continuity and disaster recovery planning and exercises.

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44. PBX

low Demand
Here's how PBX is used in Information Technology Systems Manager jobs:
  • Managed building HVAC controls, Inter-Tel PBX, and security key card entry system.
  • Maintained Merlin PBX, and Company alarm system.
  • Administered telephone switch and PBX.
  • Administer case management database, internal and external website, keyed access systems, surveillance systems, and pbx telephony system
  • Researched, purchased, installed, and maintained PBX phone/voicemail system for office and production floor.
  • Configured and Deployed SIP based softphones to remote office employees and integrated OCS with PBX gateway.
  • Configure Cisco Call Manager and Lucent PBX telephony systems.
  • Managed Telecom - PBX with 200 lines.
  • Programmed the Mitel SX2000 PBX for moves, adds and changes.
  • Managed all Sonitrol Access and Avaya PBX Configurations.

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45. Sonicwall

low Demand
Here's how Sonicwall is used in Information Technology Systems Manager jobs:
  • Maintained HP, Dell and Cisco switches and SonicWall firewalls.
  • Installed and configured a variety of hardware including: Cisco Switches, Cisco Access Points and Sonicwall Gateway/Firewall.
  • Complete MS/Dell/Sonicwall Solutions Consultant - Maintain 24-7 Response Contracts for current clients in the areas of Miss.
  • Maintain Arcserve, Backup Exec, Sonicwall and Email Security administration.
  • Manage and maintain firewall utilizing SonicWall.

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46. SLA

low Demand
Here's how SLA is used in Information Technology Systems Manager jobs:
  • Compiled reports for SLA delivery and recorded application stability and availability.
  • Prioritize work, assign tasks, ensure calls are completed and follow up is conducted in accordance with SLA's.
  • Slashed plant machine downtime by providing leadership in developing and implementing a more reliable and cost efficient Maintenance alerting system.
  • Provide Team status, SLA Reports, Monitoring Reports and other metrics to Senior Management on Boeing and CSC.
  • Translated Business ideas and concepts into actionable designs that can be understood by a variety of integrated partners.
  • Create policies and procedures to overall increase the Support performance and response times to meet the SLA guidelines.
  • Managed hardware, software upgrades; supervised requirements gathering and translated data into business use cases.
  • Developed and maintained strict SLA's with automated alerts, processes and customized case management tools.
  • Negotiated Service Level Agreements (SLA) and discount programs with multiple vendors and service providers.
  • Completed Windows 7 migration ahead of project schedule, with minimal downtime and SLA adherence.
  • Write data translation maps using industry standard specifications (ANSI X12, EDIFACT).
  • Involved in the selection of new local and long distance service providers SLA's.
  • Identified opportunities to improve system stability, database monitoring, and SLA compliance.
  • Develop and maintain Service Level Agreement (SLA) and Operational Level Agreements.
  • Improved customer satisfaction by establishing and meeting a 5-day SLA work effort.
  • Assisted with SDLC method for translating COTS products into customized requirements.
  • Established and maintained internal and external support SLA's.
  • Developed Standard Operation Procedures and SLA for Messaging.
  • Translated customer needs into action plans.
  • Developed and maintained all agency SLAs, vendor and license agreements and operations support documentation for problems and resolutions.

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47. Novell

low Demand
Here's how Novell is used in Information Technology Systems Manager jobs:
  • Integrated non-networked Windows-based clients into the Novell Network, increased information sharing and system utilization.
  • Converted Novell network infrastructure to Microsoft Active Directory.
  • Administered and maintained Novell Server/Network and VAX/Alpha Server systems including the software, hardware, and over 150 workstations.
  • Relocated all Novell and Microsoft servers and office systems for the Corporate Headquarters' office from MI to NC.
  • Administered Novell Servers for the U.N. Mission and the Consulate Office in New York.
  • Designed, installed and trained users on 180+ user Novell LAN.
  • Managed successful migration of the network from Novell to Active Directory.
  • Managed system resources for 14 HP3000 computers and Novell LAN environment.
  • Network administrator Windows 2000 - NT - Novell network.
  • Maintained Novell servers Responsible for installation, configuration and optimization of new Dynamics Accounting and Micro MRP software and databases servers.
  • Maintain and support servers running Windows 2000, Novell Netware 5.0, HP-UX 11i with Oracle 8.0 database.
  • Provided technical support to the Firm's existing clients and specialized in Novell networking and multi-user accounting solutions.
  • Provided the planning, design and implementation of Microsoft Active Directory and Novell Netware.
  • Migrated Windows NT/2000 servers to Novell Netware 6 and tied them into the corporate eDirectory.
  • Implemented and managed all of the company's Novell networks thru each surgery centers Novell CNE.
  • Upgraded systems from Novell 3.X LAN to Novell 4.X Design, install and maintain NT 4.0 server.

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48. Virtual Machines

low Demand
Here's how Virtual Machines is used in Information Technology Systems Manager jobs:
  • Experienced with migrating virtual machines using both Physical to Virtual (P2V) and Virtual to Virtual (V2) strategies.
  • Migrated multiple physical servers to virtual machines using Hyper-V 2012 R2 platform.
  • Supported multiple [ ] File and Print servers, ESX 4.0 server and virtual machines.
  • Created and managed all VMware Virtual machines (VM's) and Windows Servers.
  • Migrated 80% of the company's critical applications to ESXi Virtual Machines.
  • Administer a 3 host VMware vSphere environment hosting 12 virtual machines.

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49. SOX

low Demand
Here's how SOX is used in Information Technology Systems Manager jobs:
  • Maintained excellent FDIC rating and SOX compliance rate by effectively following FDIC guidelines and implementing effective IT operations controls.
  • Played major role in implementing corporate wide SOX compliance effort, ensuring all departments met or exceeded requirements.
  • Provide company/SOX compliance to guidelines, policies and procedures with documented evidence to support for bi-annual audits.
  • Developed process and procedures for maintaining system and data security, as well as meeting SOX compliance.
  • Passed internal audit with 100% compliance, earning the 1st KPMG SOX IT compliance certification.
  • Enforce SOX compliance on all Business Systems and follow SOX and change management procedures.
  • Participated in development and enforcement of Global IT General Controls for SOX 404 requirements.
  • Work with Security and Audit teams to address security vulnerabilities and SOX compliance.
  • Administer year-round documentation policies for easy and effective SOX audit testing.
  • Implemented IT SOX policies and procedures to support yearly audit.
  • Maintain Sarbannes-Oxley (SOX) requirements and participate in audits.
  • Assist with developing policies for adhering to SOX requirements.
  • Maintained SOX compliance of data and transmissions processes.
  • Performed quarterly accounts audit to comply with SOX.
  • Introduced changes to ensure all SOX requirements met.
  • Ensured that testing documentation meets SOX requirement 404
  • Maintained SOX and PCI compliance while collaborating with business to establish SLA across all systems.
  • Maintain SOX compliance for all financial facing applications in regards to retail applications.
  • Established SOX documentation and procedures for the IT department.
  • Implemented Service Desk SLAs, 5S, ITIL, and Sarbanes-Oakley (SOX) practices.

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20 Most Common Skill for an Information Technology Systems Manager

Customer Service12.5%
Infrastructure9.8%
Backup6%
Active Directory6%
Project Management6%
SQL5.6%
Data Centers5.2%
Desktop5%

Typical Skill-Sets Required For An Information Technology Systems Manager

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
8.5%
8.5%
2
2
Infrastructure
Infrastructure
6.7%
6.7%
3
3
Backup
Backup
4.1%
4.1%
4
4
Active Directory
Active Directory
4.1%
4.1%
5
5
Project Management
Project Management
4.1%
4.1%
6
6
SQL
SQL
3.8%
3.8%
7
7
Data Centers
Data Centers
3.5%
3.5%
8
8
Desktop
Desktop
3.4%
3.4%
9
9
Recovery Procedures
Recovery Procedures
3.4%
3.4%
10
10
Windows XP
Windows XP
3.3%
3.3%
11
11
Information Technology
Information Technology
3.3%
3.3%
12
12
Vmware
Vmware
2.8%
2.8%
13
13
VPN
VPN
2.5%
2.5%
14
14
PCS
PCS
2.5%
2.5%
15
15
Setup
Setup
2.2%
2.2%
16
16
Voip
Voip
2.2%
2.2%
17
17
Security Policies
Security Policies
2%
2%
18
18
Linux
Linux
1.9%
1.9%
19
19
Technical Support
Technical Support
1.9%
1.9%
20
20
ERP
ERP
1.8%
1.8%
21
21
Domain
Domain
1.8%
1.8%
22
22
Internet
Internet
1.8%
1.8%
23
23
Firewall
Firewall
1.8%
1.8%
24
24
DNS
DNS
1.5%
1.5%
25
25
SAN
SAN
1.5%
1.5%
26
26
Phone System
Phone System
1.4%
1.4%
27
27
Citrix
Citrix
1.4%
1.4%
28
28
Tcp/Ip
Tcp/Ip
1.3%
1.3%
29
29
Management System
Management System
1.3%
1.3%
30
30
Helpdesk
Helpdesk
1.3%
1.3%
31
31
Sharepoint
Sharepoint
1.3%
1.3%
32
32
User Accounts
User Accounts
1.3%
1.3%
33
33
System Administrator
System Administrator
1.2%
1.2%
34
34
OS
OS
1.1%
1.1%
35
35
Troubleshoot
Troubleshoot
1.1%
1.1%
36
36
Suite
Suite
1%
1%
37
37
Unix
Unix
0.9%
0.9%
38
38
CRM
CRM
0.9%
0.9%
39
39
Network Security
Network Security
0.9%
0.9%
40
40
IIS
IIS
0.8%
0.8%
41
41
Computer System
Computer System
0.8%
0.8%
42
42
POS
POS
0.7%
0.7%
43
43
LAN
LAN
0.7%
0.7%
44
44
PBX
PBX
0.7%
0.7%
45
45
Sonicwall
Sonicwall
0.7%
0.7%
46
46
SLA
SLA
0.7%
0.7%
47
47
Novell
Novell
0.7%
0.7%
48
48
Virtual Machines
Virtual Machines
0.7%
0.7%
49
49
SOX
SOX
0.6%
0.6%

39,990 Information Technology Systems Manager Jobs

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