What does an information technology systems manager do?
An information technology systems manager is responsible for monitoring the efficiency and optimal performance of the organization's technology systems. Information technology systems managers ensure the safety and security of all the network systems, developing standard operating procedures to avoid unauthorized access and suspicious activities. They also identify technical opportunities to improve network infrastructures and technology solutions. An information technology systems manager must have excellent knowledge of the technology industry, as well as a strong command of programming languages and system codes to design configuration and maintain the stability of systems.
Information technology systems manager responsibilities
Here are examples of responsibilities from real information technology systems manager resumes:
- Manage VMware on several systems for compatibility with older applications as well as new systems.
- Manage the HP-UX deployment of thousands of users worldwide, resolve any OS integration incompatibilities.
- Lead the implementation, management, and support of the company's first POS application.
- Manage a significant capital and expense budget for the UNIX server infrastructure and negotiate contracts with hardware and software vendors.
- Manage development, QA, user acceptance testing, and production release of virtual environment for numerous title and escrow applications.
- Manage team resources and expectations on the implementation of a new system intranet and patient portal (https: //myiuhealth.org/).
- Implement manufacturing ERP system with SAN data-warehousing.
- Support TCP/IP connectivity and relate network rout and routing protocols.
- Coach multiple development teams on business process compliance and ITIL processes.
- Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
- Network implementation protocols and components like (DNS, TCPIP, HTTP) -WAN-LAN technology.
- Train Asian / Malaysian teams on Linux administration, upon introduction to Linux system in that region.
- Decommission multiple SAN's, servers and switch infrastructure and replace with new equipment to meet policy standards.
- Initiate QA testing for VMWare systems and AIX systems, resulting in higher quality implementations of these infrastructure components.
- Deploy new workstations and printers installing operating systems, applications and drivers, and configuring network properties and hardware.
Information technology systems manager skills and personality traits
We calculated that 8% of Information Technology Systems Managers are proficient in Customer Service, Project Management, and Network Infrastructure. They’re also known for soft skills such as Analytical skills, Business skills, and Communication skills.
We break down the percentage of Information Technology Systems Managers that have these skills listed on their resume here:
- Customer Service, 8%
Formulated a global Steering Committee for the worldwide Customer Service Organization to set strategic direction and enable collaborative decision making.
- Project Management, 8%
Defined business operations and identify areas where technology could enhance internal/ external operations in both project management and system administration.
- Network Infrastructure, 4%
Designed, Implemented, administered, Maintained and supported corporate network infrastructure in 147 locations nationwide.
- SAN, 4%
Help with support and service to NA (Toronto, Manhattan, San Antonio, Mountain View, Remote users).
- SQL Server, 3%
Create financial and informational reports from SQL Server-based rental management application.
- Windows Server, 3%
Perform day-to-day administration of complex systems running Windows Server operating systems.
Common skills that an information technology systems manager uses to do their job include "customer service," "project management," and "network infrastructure." You can find details on the most important information technology systems manager responsibilities below.
Analytical skills. The most essential soft skill for an information technology systems manager to carry out their responsibilities is analytical skills. This skill is important for the role because "it managers must analyze problems and consider and select the best ways to solve them." Additionally, an information technology systems manager resume shows how their duties depend on analytical skills: "maintained system data integrity including regular audits of erp user transactions. "
Business skills. Many information technology systems manager duties rely on business skills. "it managers must develop and implement strategic plans to reach the goals of their organizations.," so an information technology systems manager will need this skill often in their role. This resume example is just one of many ways information technology systems manager responsibilities rely on business skills: "partner with business owners to systematically improve process through erp enhancement, development and support. "
Communication skills. Another skill that relates to the job responsibilities of information technology systems managers is communication skills. This skill is critical to many everyday information technology systems manager duties, as "it managers must explain their work to top executives and give clear instructions to their subordinates." This example from a resume shows how this skill is used: "manage lan/wlan network communications, operations, and hardware. "
Leadership skills. information technology systems manager responsibilities often require "leadership skills." The duties that rely on this skill are shown by the fact that "it managers must lead and motivate it teams or departments so that workers are efficient and effective." This resume example shows what information technology systems managers do with leadership skills on a typical day: "worked closely with the senior leadership team in selecting a new corporate erp system. "
Organizational skills. A commonly-found skill in information technology systems manager job descriptions, "organizational skills" is essential to what information technology systems managers do. Information technology systems manager responsibilities rely on this skill because "some it managers must coordinate the work of several different it departments to make the organization run efficiently." You can also see how information technology systems manager duties rely on organizational skills in this resume example: "create and manage hr process to streamline organizational standards. "
See the full list of information technology systems manager skills
The three companies that hire the most information technology systems managers are:
- Construction Specialties7 information technology systems managers jobs
- Meijer7 information technology systems managers jobs
- Houston Methodist6 information technology systems managers jobs
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Compare different information technology systems managers
Information technology systems manager vs. Network manager
A network manager is responsible for monitoring the efficient network connection of the company's technology systems, analyzing system designs, and overseeing installation processes and programs. Network managers inspect the efficiency of existing network management systems, upgrading network data to boost optimal performance and communication transportation. A network manager must have excellent knowledge of technology disciplines and should always be updated with the recent technology trends, guiding the network staff on their tasks and immediately resolving system defects and discrepancies.
There are some key differences in the responsibilities of each position. For example, information technology systems manager responsibilities require skills like "management system," "technical support," "microsoft system center," and "hr." Meanwhile a typical network manager has skills in areas such as "fault management," "network hardware," "lan wan," and "routers." This difference in skills reveals the differences in what each career does.
Network managers really shine in the technology industry with an average salary of $105,251. Comparatively, information technology systems managers tend to make the most money in the hospitality industry with an average salary of $139,343.network managers tend to reach similar levels of education than information technology systems managers. In fact, network managers are 0.0% less likely to graduate with a Master's Degree and 0.0% more likely to have a Doctoral Degree.Information technology systems manager vs. Manager, systems engineering
A systems engineering manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructure. System engineering managers inspect the output deliverables of computer systems, identifying process improvement techniques to improve optimal performance and maintain high-quality results. They handle the department's budget and allocate adequate resources to support project management operations and requirements. A systems engineering manager must have excellent knowledge of the technology industry, handling technical complexities, and configuring system management tools.
In addition to the difference in salary, there are some other key differences worth noting. For example, information technology systems manager responsibilities are more likely to require skills like "customer service," "network infrastructure," "disaster recovery," and "troubleshoot." Meanwhile, a manager, systems engineering has duties that require skills in areas such as "systems engineering," "architecture," "dod," and "infrastructure." These differences highlight just how different the day-to-day in each role looks.
Managers, systems engineering may earn a lower salary than information technology systems managers, but managers, systems engineering earn the most pay in the manufacturing industry with an average salary of $131,371. On the other hand, information technology systems managers receive higher pay in the hospitality industry, where they earn an average salary of $139,343.managers, systems engineering earn similar levels of education than information technology systems managers in general. They're 4.6% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.Information technology systems manager vs. Information technology supervisor, information technology
An information technology supervisor of information technology is primarily in charge of overseeing a company's IT operations, ensuring efficiency and smooth workflow. It is their duty to spearhead projects, set goals and objectives, coordinate staff, manage budgets and timelines, perform installations and upgrades, and develop strategies to optimize operations. They must remain knowledgeable of the latest technologies, liaise with external parties, and produce progress reports. Furthermore, as a supervisor, it is essential to monitor the performance of the IT teams, all while enforcing the company's policies and regulations.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an information technology systems manager is likely to be skilled in "tcp ip," "security policies," "microsoft system center," and "sdlc," while a typical information technology supervisor, information technology is skilled in "database," "azure," "performance reviews," and "printers."
Information technology supervisors, information technology earn the highest salary when working in the energy industry, where they receive an average salary of $116,415. Comparatively, information technology systems managers have the highest earning potential in the hospitality industry, with an average salary of $139,343.information technology supervisors, information technology typically earn similar educational levels compared to information technology systems managers. Specifically, they're 0.9% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.Information technology systems manager vs. Vice president of information technology
A Vice President Of Information Technology supervises an organization's technology initiatives, IT changes, and updates to all projects. They also identify and propose new information technologies and systems to improve business processes and decision-making.
Types of information technology systems manager
Updated January 8, 2025
