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Become An Information Technology Systems Technician Lead

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Working As An Information Technology Systems Technician Lead

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $122,000

    Average Salary

What Does An Information Technology Systems Technician Lead Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become An Information Technology Systems Technician Lead

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Average Length of Employment
Top Careers Before Information Technology Systems Technician Lead
Top Careers After Information Technology Systems Technician Lead
Manager 4.3%

Do you work as an Information Technology Systems Technician Lead?

Average Yearly Salary
$122,000
View Detailed Salary Report
$96,000
Min 10%
$122,000
Median 50%
$122,000
Median 50%
$122,000
Median 50%
$122,000
Median 50%
$122,000
Median 50%
$122,000
Median 50%
$122,000
Median 50%
$156,000
Max 90%
Best Paying Company
Lockheed Martin
Highest Paying City
Milpitas, CA
Highest Paying State
Maine
Avg Experience Level
4.0 years
How much does an Information Technology Systems Technician Lead make at top companies?
The national average salary for an Information Technology Systems Technician Lead in the United States is $123,046 per year or $59 per hour. Those in the bottom 10 percent make under $96,000 a year, and the top 10 percent make over $156,000.

Real Information Technology Systems Technician Lead Salaries

Job Title Company Location Start Date Salary
Head of Business Systems, Global IT Archway Partnerships, Inc. Norwalk, CT Dec 09, 2016 $195,021
Head of Business Systems, Global IT Archway Partnerships, Inc. Norwalk, CT Feb 22, 2016 $195,021
Head of Systems USA & Emerging Markets, Global IT Archway Partnerships, Inc. Norwalk, CT Dec 09, 2016 $160,181
AD, Information Systems Lead Novartis Institutes for Biomedical Research, Inc. Cambridge, MA Dec 15, 2015 $157,200
Global Consulting Leader, Information Systems/Data Managemen Annik Inc. Bellevue, WA Sep 30, 2016 $153,213
Head of Systems USA & Emerging Markets, Global IT Archway Partnerships, Inc. Norwalk, CT Aug 16, 2014 $149,053
IT Lead, SAP MFG and Quality Systems Purdue Pharmaceuticals L.P. Wilson, NC Mar 19, 2012 $130,000
IT Lead, Sales Systems Purdue Pharma L.P. Stamford, CT Nov 01, 2012 $124,990
IT Lead, Sales Systems Purdue Pharma L.P. Stamford, CT Nov 01, 2009 $113,543
Computer & Information Systems Lead Deegit Inc. Schaumburg, IL Nov 05, 2016 $111,000
Global Information Systems Lead Whirlpool Corporation Saint Joseph, MI Oct 08, 2013 $105,000
Lead Information Systems Anlayst Mphasis Corporation New York, NY Apr 04, 2016 $100,760
Information Systems Lead USNR, LLC Woodland, WA Aug 31, 2016 $97,000
Geographical Information Systems (GIS) Technical Lead RIVI Consulting Group, LLC Atlanta, GA Apr 15, 2016 $95,000
Information Systems Lead USNR, LLC Woodland, WA Aug 30, 2016 $94,000
Information Systems Lead USNR, LLC Woodland, WA Aug 24, 2016 $94,000
Information Systems Audit Leader The Northern Trust Company Chicago, IL Jul 10, 2011 $86,000 -
$100,000
Information Systems Lead Harvard Street Neighborhood Health Center, Inc. MA Nov 14, 2016 $83,570

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Top Skills for An Information Technology Systems Technician Lead

  1. Information Technology
  2. Computer Hardware
  3. Project Management
You can check out examples of real life uses of top skills on resumes here:
  • Coordinated with information technology and customer stakeholders to ensure security, integration, training, and requirements were met.
  • Installed and maintained computer hardware and software applications.
  • Project Management - Microsoft Project 2.
  • Lead of up to 8 data entry staff, brought department into compliance by addressing training issues.
  • Provide desktop support to 1200 clients, solving hardware and software issues on PCs, printers, and various external devices.

Rank:

Average Salary:

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Top 10 Best States for Information Technology Systems Technician Leads

  1. Maryland
  2. Rhode Island
  3. Virginia
  4. District of Columbia
  5. Connecticut
  6. New Jersey
  7. Texas
  8. Nevada
  9. North Carolina
  10. Massachusetts
  • (518 jobs)
  • (61 jobs)
  • (870 jobs)
  • (217 jobs)
  • (157 jobs)
  • (346 jobs)
  • (942 jobs)
  • (103 jobs)
  • (428 jobs)
  • (471 jobs)

Information Technology Systems Technician Lead Demographics

Gender

Male

70.5%

Female

20.0%

Unknown

9.5%
Ethnicity

White

54.6%

Hispanic or Latino

15.9%

Black or African American

12.7%

Asian

12.2%

Unknown

4.6%
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Foreign Languages Spoken

Chinese

22.2%

Spanish

22.2%

Yoruba

11.1%

Cantonese

11.1%

Mandarin

11.1%

Thai

11.1%

Hausa

11.1%
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Information Technology Systems Technician Lead Education

Schools

University of Phoenix

16.4%

University of Maryland - University College

10.9%

Strayer University

7.3%

Texas A&M University

5.5%

George Mason University

5.5%

University of Florida

3.6%

ECPI University

3.6%

Arizona State University

3.6%

Community College of the Air Force

3.6%

University of West Florida

3.6%

Coastline Community College

3.6%

Webster University

3.6%

Bauder College

3.6%

Georgia State University

3.6%

University of Missouri - Columbia

3.6%

University of North Carolina at Greensboro

3.6%

Dawson Community College

3.6%

Clarkson University

3.6%

Colorado Technical University

3.6%

George Washington University

3.6%
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Majors

Business

22.7%

Computer Science

18.8%

Information Technology

9.1%

Computer Information Systems

6.5%

Information Systems

5.8%

Electrical Engineering

5.2%

Computer Systems Security

4.5%

Management

3.2%

Management Information Systems

3.2%

Finance

2.6%

Computer Networking

2.6%

Communication

2.6%

Homeland Security

2.6%

Environmental Control Technologies/Technicians

1.9%

Geology

1.9%

Psychology

1.3%

Liberal Arts

1.3%

Computer Applications

1.3%

Biology

1.3%

Marketing

1.3%
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Degrees

Bachelors

37.2%

Masters

27.0%

Other

16.3%

Associate

9.8%

Certificate

3.7%

Doctorate

3.7%

Diploma

2.3%
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