Information Technology Support Technician
Remote job
● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks.
● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities.
● Provide support and assistance for system or application testing carried out by the client's AV and IT Department.
● Assist in implementing ongoing preventive maintenance and updates as needed.
● Ensure convening systems are updated and tested, and provide necessary support as required
● Assist in resolving critical AV system issues and be available as needed
● Assist the AV and IT department in ensuring the physical and network security of the office's systems.
● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements.
● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights.
● Record and update all service issues, requests, and change requests in the client's ticketing system.
● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed.
● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions:
● Product updates and upgrades are subject to client policies and procedures
● System proactive maintenance and monitoring of IT equipment.
● Proactive tracking of video conferencing and convening equipment.
● Root cause analysis that may interrupt AV system and office, convincing space
● Problem Management of incidents occurring due to the monitoring agent identification
● Telephonic call answering
● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource
● Proven experience in AV/IT service desk or other tech customer support role.
● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products.
● Technical ability to diagnose and resolve basic technical issues.
● Excellent verbal and written communication skills in English
● A technical, logical thought process and customer-oriented
● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation
● CompTIA's A+ and Network+ certificates
Education:
Bachelor's degree or higher with a technology focus.
Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.
3.0 GPA or higher.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Our client requires all the employees working on this engagement to be COVID-19 vaccinated.
If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
Windows Server Senior Engineer - Remote - Banking exp - Direct Client - JOBID412
Remote job
Looking for someone who can manage and enhance Windows Server infrastructure, including Active Directory, on-premises, and cloud environments (GCP, Azure). Perform system upgrades, and security compliance, and automate tasks using PowerShell. Maintain VMware virtualization, and support CI infrastructure. Requires 5+ years in server administration, and experience with VMware, cloud platforms, and scripting. Bachelor's degree or equivalent experience required.
Job Overview:
Join a high-performing team responsible for building and maintaining our Windows server infrastructure and supporting our Active Directory environment. This infrastructure supports our client's critical applications, serving both internal partners and external customers. Participate in a high-performance culture by delivering high-availability solutions, implementing security best practices, remediating vulnerabilities, and delivering automated solutions for easier platform maintenance and deployment. As a thought leader in digital transformation and cloud migration, you will work with application teams to determine requirements, evaluate solutions, and implement those that achieve business objectives.
Job Duties and Responsibilities:
Perform daily administration of MS Windows Server (2012, 2016, 2019) on-premises and in the cloud (GCP, Azure).
Conduct enterprise-level system upgrades of Windows Server OS, Active Directory, and other applications, including evaluation and installation of patches.
Manage Active Directory, GPOs, DNS, SCCM, and other Windows core services.
Build server images to conform to standards, including hardening and security compliance like CIS, SOX, and PCI.
Manage service level agreements, documentation, and policies/procedures related to the virtualized and Windows environment.
Participate in after-hours on-call rotation and respond to business emergencies.
Remediate server vulnerabilities and communicate progress in weekly reports.
Create and manage scripts to perform system tasks with PowerShell.
Assist with the design, configuration, and maintenance of the Virtual Machine environment using Packer, Terraform, and VMware Virtualization Technology.
Work with other IT team members to ensure standards are included, applied, and maintained across all product sets and solutions.
Manage and maintain VMware virtualization environment on a hyper-converged server platform.
Own and operate the company's release engineering infrastructure, including physical and virtual hardware, automation tooling, and continuous integration (CI) resources.
Audit and secure services across development, test, and live environments.
Work directly with other teams to onboard their software projects in the CI system and help them maintain their projects.
Manage and perform backup and recovery tasks.
Independently coordinate with system vendors to resolve system issues.
Support and maintain the hardware and software infrastructure used by the Bank with a target of zero unplanned downtime.
Consistently observe security best practices in all responsibilities.
Assist with internal and external audits.
Educational/Certifications:
Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
Experience and Skills:
Windows Server Administration: 5+ years of relevant experience in MS Windows Server administration.
Enterprise-level Server Administration: Demonstrated experience managing, implementing, and maintaining an enterprise-level server environment that includes VMware.
VMware: Experience deploying and maintaining servers in a hosted virtual environment.
Cloud: Experience deploying and maintaining servers in a public-cloud hosted environment like GCP and Azure.
Active Directory: Solid knowledge of Active Directory, including GPOs, ADFS, DNS, and other core services.
PowerShell: Practical experience scripting to automate tasks and processes.
Networking: General knowledge of networking including TCP/IP, ACLs, VIPs, and VPNs.
Knowledge of: Packer, Terraform, and GitLab.
Top 3 Skills:
Excellent problem-solving and organizational skills.
Ability to balance multiple initiatives and demands simultaneously.
Ability to communicate technical information to non-technical personnel.
Senior System Engineer
Remote job
Starfish Computer Corporation's Senior System Engineer (Managed Services Engineer - Level 3) is responsible for the on-going and continuous operation of our clients' Information technology environments. Highly trained and certified, the Senior System Engineer, is an expert in infrastructure technologies including Microsoft servers and domains, virtualization, networking, security, data storage and recovery.
The Senior System Engineer, is assigned as the primary person to oversee and own all technical aspects of the assigned clients' environments and projects. They work in concert with Starfish Computer Corporation's internal Help Desk and technical resources (with dedicated Level 1 and Level 2 support), the client's own on-site support technicians (if any), and other Starfish team members to deliver managed services offerings and project executions to our clients that are “best in class”.
Job Functions & Responsibilities:
Be the lead technical resource for the assigned clients' projects while maintaining a balance between the roles of project manager and technical advisor
Coordinate efforts on behalf of assigned clients between themselves, client support teams and Starfish internal resources
Optimize the client's service offering including Microsoft platforms, IP networking, telephony platforms, storage and data protection and recovery, mobile devices, servers, laptops, desktops, virtualization
Assists in the preparation of client and prospect proposals and project plans including timeframes, budget estimates (time) and project milestones
Manage, support, install and upgrade Microsoft Servers in Physical and Virtual environments
Ensure that the client environment is comprehensively documented and keep Starfish internal management systems up-to-date
Recommend capacity and performance plans for assigned client environment
Provides technical support to all clients & end users of service tickets at P3 or greater to resolution
Manages client & end user expectations by conveying estimated resolve time and communicates with client & end user throughout troubleshooting process
Create preventative maintenance plans with detailed instructions that Level 1 and Level 2 engineers can reliably execute - either remotely or at client site
Work directly with Level 1 and Level 2 engineers to identify and resolve potential or on-going problems
Documents, tracks, and monitors all incoming service requests to completion
Determine root cause analysis of service outages and complete or coordinate resolutions
Responds to assigned service orders for technical support
Ensures personally that all support tickets classified as P2 or P1 have been resolved
Continues to expand skillset through on-going and additional partner certifications
General Requirements & Information:
This is a remote position that will support clients of Starfish in northwest Ohio and southeast Michigan.
Full-time position
Competitive salary and benefits package
Participate in an on-call support rotation (current rotation is once every twelve (12) weeks)
Technical Requirements, Skills & Experience:
Strong Active Directory, Windows Exchange, VMware and/or Hyper-V skills and integration experience
Experienced leading the delivery of systems engineering and related projects within managed services, corporate IT, consulting, or similar environments
Experience supporting MS Windows Server, MS Exchange and MS SQL
Experience with firewall technologies
Demonstrable experience with vendor management
Working knowledge of infrastructure monitoring tools
Creates and maintains system documentation
Experience with network backup, antivirus, spam filters, and network/PC security
Working knowledge of routed and switched network communications
Working knowledge of wireless data communication
A+, Network+, MCITP, MCSE certification a plus
4-year degree or equivalent work experience
IT Professional - Financial Education & Wealth Strategy Consultant (Remote)
Remote job
At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security.
We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career.
Role Description -
This Is NOT an IT Job
Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants:
Freedom of time
A career with less burnout
Long-term financial stability
Full control over your income and schedule
If so, this opportunity is designed for you.
This is not an IT position. There are:
❌ No support tickets
❌ No troubleshooting
❌ No on-call schedules
❌ No technical maintenance
❌ No deployments or outages
Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future.
This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream.
Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided
What You'll Do
Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building.
Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT.
Build trust-centered relationships through transparency, communication, and ethical guidance.
Identify clients' financial needs and create tailored strategies to help them reach long-term goals.
Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training.
Build and manage your own client base while enjoying complete schedule flexibility.
Why IT Professionals Excel Here
IT workers succeed in this field because their core strengths apply naturally:
✔ NOT an IT Job - No Burnout
Say goodbye to:
Help desk queues
Escalations
Late-night outages
On-call rotations
High-stress deployments
This career supports balance, wellbeing, and long-term stability.
✔ Freedom of Time & Remote Flexibility
Work when you want.
Work where you want.
Design a career around your life-not the other way around.
✔ High Long-Term Earning Potential
No salary cap.
Residual income opportunities.
Your income reflects your effort and skill-not your hours.
✔ IT Skills Transfer Seamlessly
Analytical Problem-Solving: Break down financial concepts like you break down technical issues.
Clear Communication: Explain financial strategies the same way you explain complex systems.
Logical System Thinking: Build solid financial foundations like you build stable infrastructure.
Ethical Standards: Confidentiality and trust are second nature to IT pros.
Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies.
Career Growth Path After 3 Months
Within your first 90 days, you will have:
Earned your U.S. State-Issued Life Producer License
Completed our comprehensive training program for independent agents
Gained a strong understanding of how to educate clients on essential financial concepts
Participated in weekly 1-on-1 coaching and group training sessions
Developed confidence in guiding clients and communicating value
Earned your first promotion, recognizing your growth and early accomplishments
After 1 Year
By your first year, you will have:
Mastered the responsibilities of the position with efficiency and confidence
Built strong internal relationships with mentors and fellow professionals
Been trusted with greater responsibilities as your expertise grows
Achieved your second promotion, with a clear path toward becoming a Broker
Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer
Basic Qualifications
18 years or older
U.S. Social Security Number
Able to pass a background check
Willing to obtain a state life/health insurance license (training provided)
Professional, ethical, strong communication skills
Benefits
100% remote
Flexible scheduling
High-income potential
Leadership development and ongoing support
A positive, collaborative work culture
No prior financial background required
Location
United States (Remote)
Your Next Step
If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems.
Job Types: Full-time, Part-time
Application Question(s):
Are you willing to undergo a background check, in accordance with local law/regulations?
This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed?
You acknowledge this position is 100% remote working part-time of 10 hours per week.
You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful.
You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position.
Work Location: Remote
Senior D365 F&O Support Engineer (455001)
Remote job
Senior D365 F&O Support Engineer | 455001 DETAILS 6M C2H Hourly / Salary: to $140K+ Vaco Technology is currently seeking a Senior D365 F&O Support Engineer for a 6M C2H that is 100% remote. The Senior D365 F&O Support Engineer will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical D365 F&O environments. The Senior D365 F&O Support Engineer will join an enterprise managed services practice and will critically focus on providing advanced production support, incident resolution, and proactive stability improvements for global D365 F&O Implementations.
Incident Management (P1 / P2) - Lead diagnosis / resolution of critical production incidents in D365 F&O | Coordinate cross-team response during outages and major disruptions
Root Cause Analysis - Perform deep-dive investigations into performance degradation / batch failures / integration errors / data inconsistencies / custom extension defects
Advanced Troubleshooting Tools - X++ Debugging / Trace Parser / SQL Server Profiler / LCS Environment Monitoring / Application Insights / Azure Diagnostics
Hotfix / Deployment Engineering - Develop / Test / Deploy Hotfixes and Deployable Packages to Production / Sandbox via LCS and Azure DevOps
Performance Optimization - Query Tuning / Index Management / Batch Framework Optimization / Application-Level Performance Improvements
Escalation Management - Collaborate Directly with Microsoft Premier Support / CSS on Escalated Cases | Serve as Primary Technical POC
Cross-Functional Collaboration - Partner with Functional Teams / Infrastructure Engineering / Client IT Stakeholders During Incidents / PIR Reviews
Post-Incident Reporting - Author detailed post-mortem reports | Develop and implement preventive controls to reduce recurrence
Monitoring / Runbooks - Build / maintain monitoring, alerting, operational runbooks, and support documents
Technical Leadership - Provide guidance / mentorship to mid-level engineers | Support process maturation
On-Call Rotation - Participate in structured on-call rotation with premium compensation
About the Project: Our client (MSP) has just won a flagship, enterprise-wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white-glove support, they are building a dedicated 6-person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are all is a high-visibility roles that demands strong technical depth, exceptional customer-facing communication, composure under pressure, and the ability to multitask across high-volume tickets.
JOB REQUIREMENTS
Senior D365 F&O Support Engineer - Lead Diagnosis / Resolution of Critical Production Incidents | Coordinate Cross-Team Response for Outages / Major Disruptions
D365 F&O - D365 F&O Architecture (expert knowledge) / Metadata Models / Batch Framework / Data Entities / Security Configuration
X++ Engineering (advanced) - Hands-on X++ Development / Extensions Framework / Event Handlers / Chain-of-Command / Customizations / Refactoring
SQL / Performance - SQL Server Performance T / Query Optimization / Azure SQL Troubleshooting
Production Support Expertise - Resolving Complex P1 / P2 Incidents in High-Volume D365 F&O Deployments (calm / methodical response under pressure)
Diagnostics / Monitoring Tools - LCS diagnostics / Trace Parser / PerfTimer / X++ Profiler / Azure Monitoring and Telemetry Tools
Azure Integration - Logic Apps / Service Bus / Azure Functions / DataFactory
ALM / DevOps - Solution Build / Deployment using Azure DevOps Pipelines / Branching / Code Reviews / Automated Builds
PREFERRED (not required)
Certifications - Strong preference for MB-500 / MB-700 / MB-920, etc.
MS Partner Manager Services Organizations / Enterprise-Level D365 F&O Support Team
Enterprise Environment - Support for Global / High-Transaction-Volume D365 F&O Implementations | Complex Multi-Legal-Entity Architecture
Service Management - ITIL Practices / Incident / Problem / Change Management Frameworks (familiarity)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
IT Systems Engineer - Quant Trading Organization
Remote job
We're looking for an experienced Endpoint Engineer to join a global technology team at a leading quantitative trading firm. This is a unique opportunity to take full responsibility for modern endpoint management and identity systems in a fast-paced, high-performance environment - where your expertise directly supports the technology driving global financial markets.
As part of the infrastructure team, you'll oversee endpoint devices across multiple international offices, manage identity and access systems, and strengthen endpoint security. You'll play a critical role in ensuring the reliability, compliance, and performance of an advanced global infrastructure. The ideal candidate is hands-on, solutions-focused, and thrives when working at scale with both Windows and mac OS environments.
This is a role for someone who wants to build, not just maintain - someone capable of designing and implementing enterprise endpoint systems from the ground up. If you've led small teams, deployed Intune or Jamf in production, and enjoy owning complex environments end to end, you'll fit right in.
Responsibilities
Manage and maintain all enterprise endpoint devices (Windows 11 and mac OS) using MDM platforms such as Microsoft Intune and Jamf Pro
Configure, administer, and support the Microsoft 365 Suite - including Exchange Online, SharePoint, Teams, and OneDrive for Business
Oversee Microsoft Entra ID (Azure Active Directory), including Conditional Access Policies, Dynamic Groups, and Enterprise Applications
Implement and maintain endpoint protection solutions
Ensure compliance with enterprise security standards, device policies, and data protection frameworks
Support and troubleshoot endpoint, identity, and access issues across global offices and remote environments
Collaborate with infrastructure, security, and operations teams to improve endpoint management and security posture
Contribute to the development and automation of processes using Power Automate, Logic Apps, or similar tools
Requirements
Proven experience managing Windows 11 and mac OS endpoints in enterprise environments using Intune and/or Jamf Pro
Strong knowledge of Microsoft 365 administration, including collaboration and automation tools
Deep understanding of Microsoft Entra ID (Azure AD), Conditional Access, and application management
Demonstrated experience implementing endpoint protection and security solutions
Broad technical background - experience in smaller environments with wide responsibility is ideal
Prior experience owning or building endpoint and M365 environments from scratch
Salary
Up to $150,000 base salary (flexible, depending on experience)
Discretionary annual bonus
Company perks
Location
Chicago (on-site)
Work from home opportunities
Join a global, technology-driven firm where you'll have the autonomy to design, implement, and secure modern endpoint environments - all while working alongside some of the brightest minds in finance and engineering
Senior Infrastructure Engineer (100% Remote- Nutanix/Linux/Dell)
Remote job
Senior Infrastructure Engineer (100% Remote- Nutanix, Linux, Dell, HP)
Optomi, in partnership with a client is seeking an Infrastructure Engineer to join their team. This role will help to support multiple parts of the infrastructure including Nutanix storage, Linux systems, and Dell backup tools. In addition, this candidate will have experience across Windows environments, Active Directory, virtualization, and some networking.
Responsibilities:
Troubleshoot various infrastructure and system issues
Design, build, and maintain on-premises and cloud-based infrastructure (e.g., AWS, Azure, GCP).
Manage and optimize server environments including Windows, Linux, and virtualized platforms (VMware, Hyper-V).
Use Nutanix and Dell-based tools for storage
Configure and support network infrastructure (switches, firewalls, VPNs, load balancers).
Monitor system performance and troubleshoot issues to ensure high availability and optimal performance.
Implement infrastructure-as-code and automation tools (Terraform, Ansible, CloudFormation, PowerShell).
Maintain backup, disaster recovery, and business continuity plans.
Ensure infrastructure security through patching, vulnerability management, and access control.
Collaborate with development, security, and DevOps teams to support deployment pipelines and application hosting.
Apply today if your background includes:
Experience utilizing tools such as Nutanix, HP, and Linux servers/OS
Various infrastructure experience around AD, networking, systems, cloud, and virtualization
Ability to communicate effective across various clients and business units
5+ years of experience in infrastructure engineering, system administration, or a similar role.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs).
Hands-on experience with virtualization and containerization (VMware, Docker, Kubernetes).
Entry Level-Virtual Team Leader
Remote job
Benefits Representative 100% Virtual
65,000-80,000
40 Hours per Week
Actively hiring
Crafting Brighter Futures for Families
At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.
Role Overview:
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Us?
Remote Work: Enjoy the flexibility of a full-time remote role.
Unlimited Earning Potential: Your dedication determines your earnings.
Company Culture: We're relaxed, high-energy, and treat every member like family.
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours.
2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience.
3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.
Manager, IT Systems Support
Remote job
Who We Are We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it's venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won't forget!
Since launching in 2017, we've become the location-based VR industry leader. As we continue to expand globally, there's never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we'd love you to join us, as we build the future of entertainment.
Sandbox VR is looking for a collaborative Manager, IT Systems Support to play a key role in ensuring the reliability, performance, and growth of our global retail technology systems. You'll collaborate closely with vendors, internal teams, and store operations to deliver stable, efficient IT solutions that power our customer experience around the world.What You Will Be Doing:
Provide technical solutions and troubleshooting across Windows environments, networking, and hardware for the System & IT team.
Communicate directly with hardware and software vendors to identify and implement effective fixes and system improvements.
Ensure seamless system performance across all global retail stores, including occasional on-call support to resolve urgent technical issues and document permanent solutions.
Plan and execute system tests and updates, including Windows patches, firmware or BIOS upgrades, and other configuration changes.
Roll out and oversee system updates for Hong Kong and international retail locations.
Lead and manage the Global IT Tier 1 and Tier 2 support teams, ensuring timely and effective issue resolution.
Develop and maintain IT support processes and policies to deliver consistent, high-quality service.
Monitor IT system performance and proactively identify areas for improvement.
Collaborate across departments to align IT support with organizational goals and operational needs.
Oversee the IT ticketing system, ensuring adherence to SLAs and efficient issue tracking.
Train IT staff and end-users to maximize technology effectiveness and adoption.
Conduct regular performance evaluations and guide professional development for IT support staff.
Manage departmental budgets, forecasts, and cost controls.
Lead and support hardware and software deployment projects, including new store installations (with potential global travel).
Stay current with technology trends to recommend system upgrades and efficiency improvements.
Build and maintain strong relationships with vendors and negotiate contracts for hardware, software, and support services.
Create and maintain clear documentation for IT systems, support processes, and user guides to promote knowledge sharing.
What We're Looking For:
5+ years of experience in IT systems support or management, including oversight of teams with 5 or more direct reports.
Proven ability to work cross-functionally with global teams, partners, and departments across multiple time zones.
Broad technical expertise across network infrastructure, workstations, laptops, Windows environments, Sandbox VR's proprietary platforms, and third-party applications.
Strong analytical and troubleshooting skills with a detail-oriented approach to diagnosing system issues, interpreting logs and dashboards, and identifying root causes.
Hands-on experience managing server rooms, servers, structured cabling, and communication networks.
Demonstrated experience with system performance tuning and capacity planning.
Proficiency in remote deployment, configuration, and support of operating systems across desktops, tablets, and mobile devices.
Solid understanding of information security principles and best practices across systems and user devices.
Familiarity with MDM (Mobile Device Management) solutions.
Bachelor's degree in Information Systems or a related field, or equivalent practical experience/certifications.
Technical proficiency with Windows 10 and 11 (hardware and OS), mac OS (hardware and OS), and iOS/tablet hardware.
What We're Offering:
4% 401k match
Significant equity grants in a rapidly growing organization
Robust medical benefits
Full remote work from any of our currently approved US states
Generous internet & phone stipend
Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Auto-ApplyIT Support Manager
Remote job
Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications solutions, we are focused on providing top-notch services that leverage innovative technology to foster better communication. In this pivotal role, you will oversee the IT support operations, ensuring our clients receive timely and efficient assistance. You will also play an integral part in developing support strategies, managing a team of IT support technicians, and collaborating with various departments to enhance the overall customer experience. If you thrive in a fast-paced environment and have a passion for technology and customer service, we invite you to help us uphold our reputation for excellence. While this is a remote position in the US, we are accepting candidates from the central and eastern time zone.
Your Role:
Manage, mentor, and develop a team of IT support technicians.
Oversee the daily operations of the technical support department, ensuring the delivery of high-quality service.
Develop and implement IT support policies, procedures, and best practices.
Coordinate with other departments to resolve complex technical issues and provide customer feedback for continual improvement.
Analyze and report on support metrics to identify areas for improvement.
Serve as a point of escalation for advanced technical support issues.
Maintain a comprehensive knowledge base of support procedures and technical solutions.
Ensure team adherence to service level agreements (SLAs) and quality standards.
Develop training programs for staff to enhance technical skills and customer service capabilities.
Stay current with industry trends and emerging technologies to continuously enhance support services.
Participate in IT projects and initiatives to improve overall business operations.
Your passion for customer service and results-oriented approach will play a pivotal role in driving satisfaction across our user and partner base.
Requirements
Your Background:
Bachelor's degree in Information Technology, Computer Science, or a related field.
7+ years of experience in IT support, with at least 3 years in a managerial or supervisory role.
Strong understanding of IT service management (ITSM) frameworks.
Proven leadership and team management skills.
Excellent problem-solving and analytical abilities.
Exceptional verbal and written communication skills.
Ability to work in a fast-paced environment and manage competing priorities.
Strong customer service orientation and a commitment to excellence.
Familiarity with ticketing systems, remote support tools, and network troubleshooting.
Preferred:
ITIL certification or other relevant IT service management certifications.
Experience working in the telecommunications or software industry.
Knowledge of VoIP technologies and Unified Communication systems.
Proficient in using performance metrics and KPIs to drive team effectiveness.
Benefits
What We Offer:
Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a short waiting period
Flexible PTO plan & Company Holidays
Employee Stock Option Purchase Plan
401K with matching
Entrepreneurial work environment partnered with high-growth career opportunities.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
You must be authorized to work in the United States full-time for any employer. No agencies, please.
Auto-ApplyIT Manager, Finance & Operations (Remote-Within NC)
Remote job
Looking for an opportunity to tap into cross-functional teams and capabilities? As an IT Manager within our Global IT organization, you will be responsible for supporting the applications across our Finance and Operations portfolio, which provide critical business capabilities across the organization. You will lead our efforts in supporting these applications, delivering value through continuous improvement and mitigating risk by minimizing outages. You will also manage a team of IT analysts responsible for the maintenance and support of these applications and will work with our Managed Service Providers, 3rd party development teams, and other internal teams. This role supports Gilbarco Veeder Root's North American business operations.
This is hybrid role, where coming onsite to our Greensboro, NC facility 1-2 days per week is preferred. Minimal/Intermittent Travel (1-2 times/Quarter)
What you will do:
* Oversee, lead, and develop the team of IT Analysts, ensuring high quality delivery of requirements, on time and within budget
* Responsible for oversight of IT ticket management related to the applications within the Finance & Operations portfolio
* Act as a subject matter expert for the applications, providing any necessary insights and tactical support to our managed service providers responsible for application support
* Lead daily standups with the IT analyst team and the managed service provider to ensure SLA's are being met and open issues are being addressed
* Responsible for any security compliance activity pertaining to in-scope applications
* Responsible for user and system administration of the applications
* Identifying opportunities to reduce customizations and cost, by leveraging out of box capabilities and aligning to standard processes
* Support VBS (Vontier Business System) culture through consistent participation in daily management and use the VBS toolkit to solve business and process problems and enhance departmental efficiency.
Who You Are:
* Bachelors Degree Preferred and/or 8 - 10 years of previous work experience in related field or position as part of an ERP ecosystem.
* Dynamics 365 + Dynamics AX application support experience, with a core focus on supply chain and manufacturing operations or Finance
* Results-oriented with experience in application maintenance and support
* Enjoy coaching and building up others to accelerate their career journey
* Excited to learn and adopt new technologies that can deliver value
* Comfortable working in a fast-paced culture with strong prioritization and communication skills
* Focused on customer service and able to balance standardization with unique customer needs
* An out of the box thinker who is courageous and not afraid to challenge status quo
* A strong believer in the importance of continuous process improvement
The base compensation range for this position is $135,000-$170,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.
This role is eligible for Bonus potential.
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.*
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
WHO IS GILBARCO VEEDER-ROOT
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
#LI-KS1
#LI-Hybrid
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at ****************
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let's enable the way the world moves!
"Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
Senior Information Systems Manager
Remote job
T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance.
Responsibilities:
Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations.
Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness.
Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements.
Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions.
Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence.
Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats.
Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies.
Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs.
Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation..
Requirements:
Bachelor's Degree in Computer Science, Information Technology, or a related field
7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects
US Citizenship required
Must be able to pass an IRS public trust investigation
Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges
Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation
Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations
Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals
Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership
Desired Skills:
Current IRS clearance desired
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Auto-ApplySr. Technology Training & Adoption Analyst
Remote job
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at **************************
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: *********************************************
Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Columbus office! This position is hybrid and has work from home flexibility.
Position Summary:
Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm.
The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications.
POSITION RESPONSIBILITIES
Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans.
Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them.
Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conducts training classes for new technology rollouts as well as existing applications.
Provides telephone, virtual, or desk-side assistance for software specific questions.
Develops and maintains training materials, class offerings and structured learning paths for all technology solutions.
Manages and updates the Firm's Learning Management System and related training materials.
Partners with the Help Desk to resolve software-related issues, solutions and documentation.
Participates in the testing and evaluation of new or upgraded applications prior to deployment.
Stays current with emerging trends in technology training and legal software.
Organizes, creates and maintains firm-wide templates.
Recommends improvements to products, processes, and training methodologies that impove overall user experience.
Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Performs additional duties and supports special projects as assigned.
QUALIFICATIONS
The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
IT Data Solutions Develop Associate
Remote job
Department:
10706 Enterprise Corporate - Business Analytics
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday-Friday 8:00AM-4:30PM - Flexible
Pay Range
$32.45 - $48.70
Major Responsibilities:
Analyze, develop, and improve BI solutions to meet business needs.
Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data.
Support the translation of business requirements into well-designed BI solutions that meet organizational goals.
Provide accurate and complete documentation for all tasks, following industry standards.
Provide support for BI solutions, including problem analysis, design, implementation, and testing.
Manage project work and requests using appropriate tools and methodologies.
Support training and educating users on reporting tools and support upgrades/changes in all phases.
Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations.
Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification.
Complete projects, requests and work that advance EHR and BI skills.
Licensure, Registration, and/or Certification Required:
Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class
Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role.
Additional/alternative certification as appropriate based on BI solution & EHR platform.
Education Required:
Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing
Experience Required:
No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred.
Knowledge, Skills & Abilities Required:
Demonstrate analytical and logical thinking, creativity, communication skills
Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes.
Understanding or proficient with database querying and query design
Knowledge of BI tools
Broad based knowledge and understanding in both hardware and software
Proficient with Microsoft products
Understanding of EHR workflows and reporting
Understanding or proficient with data visualization concepts
Physical Requirements and Working Conditions:
Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to normal office environment.
Remote work environment
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplySenior IT Analyst
Remote job
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location.
What you will do:
Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications
Solves basic to highly complex technical problems and is called on to lead projects
Demonstrates in-depth knowledge and understanding of key functional areas
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives
Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations
Responsible for understanding and following development and implementation policies and procedures
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Other duties as assigned
What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
Parental Leave and Adoption and Surrogacy Benefits for salaried employees
Tuition Reimbursement available for eligible employees to continue education
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
Salary Continuation & Long-Term Disability (LTD)
What you will bring:
BS degree with focus in IT or technical subject, preferred, or on the job experience
Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred
Travel Requirements:
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Knowledge, Skills, and Ability:
Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease
Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines
Possesses advanced analytical, technical, and problem-solving skills and abilities
When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
Auto-ApplySr IT Asset Data Analyst
Remote job
REMOTE
Sr. IT Asset Data Analyst The Sr. IT Asset Analyst is responsible for the strategic management of IT asset data within the organization. This individual will use advanced analysis skills to mine, cleanse and identify insights related to asset record health, accuracy, and other key attributes. The individual will identify trends that may result in exceptions to policy/process and collaborate to identify and recommend data and/or process remediation plans. This individual will analyze and manage pre-defined exception reports to maintain asset data quality and identify opportunities for improvement.
Responsibilities:
Analyze asset data quality for all Software and Hardware assets in ServiceNow, including capital assets
Identify relevant data sources and repeatable processes to mine for data exceptions, compliance, and trends
Present trends, issues, opportunities, and challenges using data visualization techniques
Collaborate with technical teams, business analysts and process owners to communicate findings and identify remediation plans
Design and publish reports - including compliance, KPI and trend reports
Contribute to continuous improvement efforts related to data or process
Contribute to IT asset management improvements and automation, particularly around inventory and asset management
Contribute to a growing ITAM program by identifying gaps and influencing ITAM Governance standards
Requirements:
Bachelor's degree in information technology, computer science or a related discipline, or equivalent work experience as a Data Scientist or Data Analyst
Proficiency with data mining, mathematics, and statistical analysis
Experience with MS Office products (Word, Excel, and PowerPoint) and MS Power BI, working with large data sets
Knowledgeable in ServiceNow (including HAM Pro and SAM Pro and CMDB), Splunk (preferred), PowerBI (preferred)
Excellent written and oral communication skills
Excellent analytical and problem-solving skills
Familiar with the System/Software Development Lifecyle and Project Management Methodology
Familiar with Finance and Procurement processes (accounts payable, depreciation, net book value, fixed assets)
Strong aptitude and drive for continual process improvement
**Position is fully remote and will follow a standard 9am to 5pm EST schedule. Candidate does not need to live on East Coast to be considered for the position. Role has the potential for extensions along with a possible conversion with the client.**
Auto-ApplySenior EHR Clin Apps Analyst (Epic Cadence, Prelude, and Referrals), Remote - ITS-Enterprise Access
Remote job
Senior EHR Clin Apps Analyst (Epic Cadence, Prelude, and Referrals), Remote - ITS-Enterprise Access - (2506510) Description Minimum Qualifications:Bachelor's degree in a related field and three years of related experience. An equivalent combination of education and experience relevant to the role may be considered for this position.
Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of intermediate to complex systems, analysis of clinical workflows, and system adoption strategies.
Preferred Qualifications: Cadence, Prelude, and Referrals certification or accreditation,Community Connect experience.
Job Summary:This position is responsible for the design, configuration, implementation, optimization, maintenance, and support of intermediate to highly complex clinical systems in compliance with all applicable regulations and organizational policies.
Clinical applications include any software application used in support of the clinical enterprise including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Oncology, Transplant, and Cardiology.
Other responsibilities include providing intermediate analysis and documentation, formulating logical statements of business and management problems to develop requirements for configuration of clinical applications, and providing solutions to intermediate to complex problems utilizing more efficient operational procedures, workflows, and information technology solutions.
This role also requires an understanding of the assigned system applications, functions, and features end-users would experience.
Job Duties: Solves intermediate to complex technical issues in complex clinical applications.
Applies intermediate to advanced analysis skills to create and maintain clinical application documentation.
Identifies, designs, and verifies solutions with other clinical applications.
Manages multiple activities within the scope of the project; may function as project lead.
Designs and/or modifies clinical plans and procedures, as appropriate, and follows project plans to ensure project success.
Prepares detailed specifications from which intermediate to complex clinical programs will be configured.
Assists in coordinating the implementation of intermediate to complex clinical systems.
Assists in the cost justification of clinical system changes and information technology resources.
Proactively partners with customers to understand and meet their needs.
Researches new technological solutions, verifies, and applies solutions of others and self.
Serves as a role model to EHR Clinical Applications Analysts.
Applies analysis and documentation to support and understand problems.
Understands components within a complex clinical system, as well as interactions with other intermediate to complex clinical applications.
Demonstrates awareness and understanding of the institution, department, and customer mission and goals.
Provides status updates to project leadership.
Salary Range: Actual salary commensurate with experience.
Work Schedule: Remote position.
8:00 a.
m.
to 5:00 p.
m.
, and as needed on occasion.
Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Primary Location: United States-Texas-GalvestonWork Locations: 0113 - Administration Bldg 301 University Blvd.
Administration Building, rm 4.
102 Galveston 77555-0113Job: Information TechnologyOrganization: UTMB Health: RegularShift: StandardEmployee Status: Non-ManagerJob Level: Day ShiftJob Posting: Nov 17, 2025, 9:54:40 PM
Auto-ApplyIT Security Senior Analyst
Remote job
The City of Chandler Information Technology Department is currently seeking qualified individuals interested in joining our team as an IT Security Senior Analyst. The position is scheduled to work 5 days, 8 hours. This is NOT a fully remote position.
Current City of Chandler employees may only hold one position and are not eligible for additional part-time or secondary positions within the City of Chandler.
Why work for Chandler?
* Diverse and inclusive environment
* Up to 8 hours paid time off annually to volunteer in the community
* Dress code is business casual, with jeans on Fridays
* 3 medical plans to choose from along with dental and vision coverage
* Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual
* Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
* 12 paid holidays annually, with the potential for additional holiday leave the end of 2025, subject to approval by the City Manager
* Become part of the Arizona State Retirement System with a 100% city contribution match
* City contributions of 1% gross wages per pay period to deferred compensation
* Robust Employee Wellness program with $350 incentive
* Professional development opportunities
* Tuition reimbursement up to $5,250 annually, $3,200 for part time employees
* Free Tumbleweed Recreation Center membership
* Flexible schedule/remote work options (when available)
Who we are
The Information Technology department at the City of Chandler values the importance of Team Chandler and is dedicated to driving innovation to provide extraordinary service to our customers. We harness the power of cutting-edge technology and business automation tools to transform the way we serve our community. Our team coordinates the use of computer technology across various city departments to ensure accurate and timely information is available to citizens, elected officials, management, and staff. We manage technology investments and assets such as the city's enterprise computer network, systems, and applications, and we are committed to continually advancing our technological capabilities. Our responsibilities also include providing technology services and support, consulting, business process analysis, and project management.
Who we are looking for
Our new team member must have a passion for customer service, teamwork, and collaboration. We are looking for someone to implement and maintain IT security protocols for the organization's information systems.
Our new team member must be able to efficiently enumerate and move around a network, assess city-specific threats, and work with diverse city stakeholders to promote the information security program. The ideal candidate will need to understand modern attack scenarios and various security controls that can be deployed throughout the exploit chain, including containment and forensics review. Creative and innovative techniques for cybersecurity risk management are a must.
To view the complete job description, please click here.
Minimum qualifications
* A Bachelor's Degree in Cybersecurity, Information Technology or a related field
* 4 years of recent experience in security and networking systems supporting a wide variety of operating systems, security technologies, infrastructures and vulnerability assessments
* Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Desired qualifications
* Ability to develop and expand relationships between business units to execute the security program's mission
* Hands-on experience with multiple security tools via GUI or CLI in a professional environment
* Comfortability with industry standard security frameworks from NIST, PCI, HIPAA
This is a regular full-time position, subject to a 6-month probationary period. A register of qualified candidates will be active for 4 months should another position become available.
The City of Chandler will conduct a pre-employment drug and alcohol test as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.
Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.
The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.
Non-Credit Instructor - Information Technology
Remote job
Compensation Type: SalariedCompensation: $60.00 The Non-Credit Instructor in Information Technology is responsible for delivering instruction and training to a variety of students for the purpose of increasing their employability in technical or non-technical career fields. Instruction and training delivery may be accomplished in settings requiring in person, hybrid, or virtual presence on a regular basis throughout the duration of an assigned course or program. The Non-Credit Instructor may also meet with College or business partner representatives to learn business, occupation or industry-specific training needs pertinent to the courses the instructor has been assigned to teach.
ESSENTIAL JOB FUNCTIONS
Instruction & Student Learning
Delivers and facilitates assigned training curriculum, which includes classroom instruction, whether virtually delivered and/or in-person (as defined per course), and may occur at a customer site, a partner site, remotely (work-from-home), or at a college-owned or leased location.
Delivers and facilitates approved safety, technical, and skills curriculum using adult learning delivery methods and classroom audio/visual equipment while effectively managing class time.
Assists in identifying, planning, and implementing learning activities appropriate to student needs.
Performs active learning lessons as needed or directed for assessing skills needed to perform specific tasks during lab/practical evaluations.
Conducts refresher training or one-on-one sessions with students as needed or requested.
Assists in the maintenance of course materials as appropriate.
Employs appropriate assessment techniques to measure student performance in achieving course goals and objectives.
Conducts student surveys of the education and training experience for the purpose of continuous improvement.
Facilitation & Classroom Support
Reports to site or online class environment, whether during assigned class sessions or scheduled instructor-led study sessions, on time and prepared as directed.
Demonstrates professional behavior and exceptional customer service, teamwork, and professionalism in all interactions with college employees, students, client company employees, training participants, associated project vendors, and community members.
Keeps accurate and appropriate records of attendance and scores in accordance with established college and departmental policies and procedures. Handles student concerns with respect; follows guidelines, processes, and procedures; and reports any issues to leadership.
Crafts supplementary learning materials as needed in conjunction with our instructional designer, such as participant manuals, facilitator guides, and other learning tools, with such materials finalized at least one week prior to the first delivery session.
Possesses and maintains the required training certifications and knowledge that enable delivery of assigned content while engaged with the Office of Talent Strategy delivery.
May be assigned secondary documentation responsibilities as requested by department leadership. Adheres to agreed-upon deadlines as outlined in the Letter of Agreement.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
Bachelor's Degree in a related field
Three (3) years of industry experience
OR
In Lieu of a Bachelor's Degree requirement, five (5) years of relevant industry experience may be accepted.
Knowledge, Skills, & Abilities
Knowledge of: mastery level of adult learning theory; delivering adult instruction; communication and computer; organizing and coordinating training programs; Java software development; Python; Statistics; Databases/SQL; Networking; Linux; Data Analytics/Visualization; Cybersecurity (ISC2 SSCP or CISSP req'd); Artificial Intelligence; Machine Learning, NLP/LLM.
Skilled in: providing quality instruction; learning technologies and the use of multi-media technology to enhance student learning; instructional planning and presentation; incorporating critical thinking, effective communication, and other general education outcomes in course content; effective time management; online communication and record-keeping.
Ability to: effectively communicate and use interpersonal skills; create engaging learning environments that respect a wide variety of viewpoints; be sensitive to the needs and concerns of the student population, including socio-economic, cultural and ethnic backgrounds and students with disabilities; work independently without ongoing direct supervision; meet deadlines; evaluate student learning outcomes; maintain confidential and sensitive information, including FERPA.
Scheduled Hours
5 hours per week teaching an 8-week course, sometimes no more than once per year.
Additional Information
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Working Conditions
Typical office/academic environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and client sites.
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
Auto-ApplyInformation Delivery & Visualization Engineer
Remote job
Job Description for QlikView Developer:
Proficiency in QlikView scripting and development
Strong understanding of data modeling and ETL processes.
Experience with SQL and database architectures.
Familiarity with various data sources, including relational databases and flat files.
Excellent communication, analytical, and problem-solving skills.
Experience in agile development methodologies.
Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements
Auto-Apply