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Information technology technical lead skills for your resume and career
15 information technology technical lead skills for your resume and career
1. Project Management
- Established Project Management Methodology artifacts through project Initiation, Planning, Monitoring and Controlling, Execution and Closure.
- Drive projects from inception to post-implementation utilizing the Waterfall methodology as recommended by the Project Management Institute.
2. Architecture
- Utilized Power Designer to create logical and physical data structures based on a Metadata driven architecture.
- Define future state data architecture landscape aligned with organization's strategic data needs.
3. Governance
Governance is the means by which countries or organizations are overseen or controlled by their leaders. This may be through laws, regulations, policies and processes that guide behaviour in a way that upholds the principles defined by the leaders. Often, they come with consequences for breach and reward for implementation.
- Developed, implemented and enforced technical security policies, governance and audit across the organization.
- Developed strategic information technology plans for governance, security, data management and processes.
4. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Worked collaboratively with team to establish Java development and production standards.
- Developed all the applications in Java, Oracle and deployed in WebLogic Application servers running in Clustered.
5. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Have earned solid reputation for resolving complex issues and providing exceptional customer service.
- Provided outstanding customer service to government customers while performing requested services.
6. NIST
- Demonstrated in-depth knowledge and experience in applying NIST Security Publications for system risk analysis.
- Review and update the SBA standard operating procedures to map to each of the 17 NIST 800-53 Rev.3 security control families.
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- Conducted data analyses to identify recommendations and insights to drive PMO and portfolio process improvements.
- Managed the Americas Order Management interface portfolio of approximately 320K purchase order lines.
8. Business Process
A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.
- Planned and executed technical and general computer IT audits, systems, development/conversion reviews, and business process/applications controls reviews.
- Defined and documented requirements, conducted data analysis and process mapping of existing business processes for comparison with proposed process.
9. Risk Assessments
The process of analyzing and identifying the acts or events that have the potential to negatively affect an individual, asset, or business is called risk assessment. Risk assessments are important because they form an integral part of an organization as well as occupational safety plans
- Provided financial and operational auditors with samples, computer-assisted audit techniques, and technology risk assessments.
- Conduct internal and vendor security risk assessments to define security requirements for new products and applications.
10. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Interfaced with all Clinic Departments to troubleshoot problems related to daily operations.
- Trained and accredited by U.S. Army to work, troubleshoot, and administer Windows Server 2008 networks and Active Directory Domains.
11. Emerging Technologies
- Attend frequent seminars to keep abreast with the latest emerging technologies as well as management skill sets i.e.
- Researched, analyzed, and evaluated emerging technologies to support corporate initiatives in determining best of breed solutions.
12. Application Development
- Supervised and managed technical resources for large-scale application development and system integration projects.
- Designed and produced wire frames specifications facilitating application development of online applications.
13. Azure
- Advise clients on on-premise and cloud-based solution including Amazon Web Services and Microsoft Azure.
- Implemented SingleSignOn - Federated Authentication using Windows Azure Access Control Systems (ACS).
14. SQL Server
- Maintained and created stored procedures, views, indexes, triggers in Transact-SQL using SQL Server 2008.
- Created a tool to move SQL database from Tandem to a windows platform using SQL Server 2011.
15. Security Policies
- Perform Mobile device configuration, activation/deactivation, administration, and maintenance and enforcement of mobile device security policies.
- Participated in the development, auditing and enforcement of IT Security policies, standards/procedures for the organization.
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What skills help Information Technology Technical Leads find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on information technology technical lead resumes?
Dale Musser Ph.D.
Associate Teaching Professor, University of Missouri
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.
What information technology technical lead skills would you recommend for someone trying to advance their career?
Matthew Liotine Ph.D.
Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago
What type of skills will young information technology technical leads need?
Peter Dordal Ph.D.
Director for Information Technology, Loyola University Chicago
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
What soft skills should all information technology technical leads possess?
Travis Stouffer
Assistant Professor of Information Systems, Chair, University of Pittsburgh at Johnstown
-Attention to Detail
-Active Listening
List of information technology technical lead skills to add to your resume
The most important skills for an information technology technical lead resume and required skills for an information technology technical lead to have include:
- Project Management
- Architecture
- Governance
- Java
- Customer Service
- NIST
- Portfolio
- Business Process
- Risk Assessments
- Troubleshoot
- Emerging Technologies
- Application Development
- Azure
- SQL Server
- Security Policies
- Linux
- Hyperion
- SDLC
- ITIL
- BI
- Computer System
- ISO
- Technical Support
- ETL
- Network Infrastructure
- JavaScript
- ERP
- HR
- Management System
- SOX
- Unix
- SharePoint
- HIPAA
- Data Warehouse
- PC
- HTML
- Disaster Recovery
- PCI
- UI
- Technical Issues
- SME
- CRM
- DOD
- C Net
- Lifecycle Management
- QA
- Cloud Security
Updated January 8, 2025
