What does an information technology technical lead do?

An information technology technical lead is responsible for assisting the technology team in solving system issues, designing new application systems, improving existing network infrastructure, and maintaining the safety and security of the organization's database. Information technology technical leads inspect the technology system's performance, recommending strategic solutions for optimization and smooth navigations for end-users. They also perform configurations and modifications, adhering to business requirements to support production operations. An information technology technical lead must have excellent knowledge of the technology industry, as well as a strong command of programming languages and system codes to handle technical complexities for maximum efficiency.
Information technology technical lead responsibilities
Here are examples of responsibilities from real information technology technical lead resumes:
- Manage in completing COMSEC inventories, as required.
- Lead the design and implementation of a large-scale CRM platform.
- Manage full lifecycle for all Microsoft development (.NET, Java, JSP, SQL, etc . )
- Lead numerous ERP enhancement and implementations initiatives to the corporate environments.
- Manage production systems/applications and responsibility for their implementations - QA and test environments include.
- Introduce metrics driven ITIL fundamentals.
- Generate custom reports using SQL queries.
- Load Linux base images of windows XP CE.
- Create and maintain user accounts on Linux servers.
- Replicate and flashcopies of SAN in disaster recovery site.
- Analyze and provide solutions to system problems using ITIL framework.
- Implement one of the first U.S. manufacturing PeopleSoft ERP installations.
- Perform audit, asset management and inventory after OS deployment.
- Install images of hard drives' OS onto new and refurbish computers.
- Administer classified and unclassify networks as well as a shipboard SQL program.
Information technology technical lead skills and personality traits
We calculated that 8% of Information Technology Technical Leads are proficient in Project Management, Architecture, and Governance. They’re also known for soft skills such as Business skills, Leadership skills, and Organizational skills.
We break down the percentage of Information Technology Technical Leads that have these skills listed on their resume here:
- Project Management, 8%
Established Project Management Methodology artifacts through project Initiation, Planning, Monitoring and Controlling, Execution and Closure.
- Architecture, 7%
Utilized Power Designer to create logical and physical data structures based on a Metadata driven architecture.
- Governance, 6%
Developed, implemented and enforced technical security policies, governance and audit across the organization.
- Java, 6%
Worked collaboratively with team to establish Java development and production standards.
- Customer Service, 5%
Have earned solid reputation for resolving complex issues and providing exceptional customer service.
- NIST, 3%
Demonstrated in-depth knowledge and experience in applying NIST Security Publications for system risk analysis.
Most information technology technical leads use their skills in "project management," "architecture," and "governance" to do their jobs. You can find more detail on essential information technology technical lead responsibilities here:
Business skills. To carry out their duties, the most important skill for an information technology technical lead to have is business skills. Their role and responsibilities require that "it managers must develop and implement strategic plans to reach the goals of their organizations." Information technology technical leads often use business skills in their day-to-day job, as shown by this real resume: "generate new business opportunities in erp, sap, crm/erp, java and web-based technology software services. "
Leadership skills. Another soft skill that's essential for fulfilling information technology technical lead duties is leadership skills. The role rewards competence in this skill because "it managers must lead and motivate it teams or departments so that workers are efficient and effective." According to an information technology technical lead resume, here's how information technology technical leads can utilize leadership skills in their job responsibilities: "team provided lean six sigma, validation leadership and project execution governance for a portfolio of $100m+ in programs. "
Organizational skills. Another skill that relates to the job responsibilities of information technology technical leads is organizational skills. This skill is critical to many everyday information technology technical lead duties, as "some it managers must coordinate the work of several different it departments to make the organization run efficiently." This example from a resume shows how this skill is used: "provided technical support to organizational managers and program managers to manage their project schedules on ms project server. "
Analytical skills. information technology technical lead responsibilities often require "analytical skills." The duties that rely on this skill are shown by the fact that "it managers must analyze problems and consider and select the best ways to solve them." This resume example shows what information technology technical leads do with analytical skills on a typical day: "performed risk assessments, control self assessments, data access strategy and recertification of confidential data per guidelines and checklist. "
Communication skills. Another crucial skill for an information technology technical lead to carry out their responsibilities is "communication skills." A big part of what information technology technical leads relies on this skill, since "it managers must explain their work to top executives and give clear instructions to their subordinates." How this skill relates to information technology technical lead duties can be seen in an example from an information technology technical lead resume snippet: "create & maintain policies handbook consistent with existing hr handbook covering all electronic communications use and internal policies. "
The three companies that hire the most information technology technical leads are:
- Accenture51 information technology technical leads jobs
- Conagra Brands18 information technology technical leads jobs
- Johnson & Johnson18 information technology technical leads jobs
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Information technology technical lead vs. Technical manager
A technical manager is responsible for maintaining the company's information systems database and analyzing technology system matters to ensure its efficiency and accuracy in supporting business operations. Technical managers perform network checks regularly to assess any possible malfunctions that might compromise the company's cybersecurity. They carefully analyze business and clients' specifications on working with systems integration, responding to end-users' concerns and inquiries. A technical manager must have excellent knowledge of the information technology systems industry, as well as a strong command on network codes to conduct adjustments and manage network infrastructure.
These skill sets are where the common ground ends though. The responsibilities of an information technology technical lead are more likely to require skills like "governance," "nist," "portfolio," and "business process." On the other hand, a job as a technical manager requires skills like "infrastructure," "digital transformation," "c++," and "business development." As you can see, what employees do in each career varies considerably.
Technical managers tend to make the most money working in the manufacturing industry, where they earn an average salary of $117,846. In contrast, information technology technical leads make the biggest average salary, $119,542, in the pharmaceutical industry.On average, technical managers reach similar levels of education than information technology technical leads. Technical managers are 1.5% more likely to earn a Master's Degree and 1.4% more likely to graduate with a Doctoral Degree.Information technology technical lead vs. Information engineer
An information engineer is responsible for monitoring the efficiency of computer systems and network infrastructure, performing configuration to boost the optimal performance of the technology systems. Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence. They also design new network systems according to business needs and client specifications, running multiple diagnostic tests to ensure effectiveness before the release of final deliverables. An information engineer should have excellent technical skills, as well as a strong command of programming languages and system codes.
In addition to the difference in salary, there are some other key differences worth noting. For example, information technology technical lead responsibilities are more likely to require skills like "project management," "architecture," "governance," and "nist." Meanwhile, an information engineer has duties that require skills in areas such as "san," "data analysis," "c++," and "switches." These differences highlight just how different the day-to-day in each role looks.
Information engineers may earn a lower salary than information technology technical leads, but information engineers earn the most pay in the technology industry with an average salary of $107,435. On the other hand, information technology technical leads receive higher pay in the pharmaceutical industry, where they earn an average salary of $119,542.Average education levels between the two professions vary. Information engineers tend to reach similar levels of education than information technology technical leads. In fact, they're 0.4% more likely to graduate with a Master's Degree and 1.4% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for information technology technical leads in the next 3-5 years?
Dean, Professor, New York Institute of Technology
-We will be witnessing a more widespread commercial deployment of 5G in 2020. With the implementation of the Standalone 5G devices based on the 3gpp release 16, we should be seeing the more robust mobile broadband deployment of 5G, wider availability of 5G smartphones, and a push towards an all 5G Network in select urban areas around the world.
-Significant growth in AI-based technologies, from face recognition and voice recognition to business intelligence and market predictions. As machines and deep learning algorithms get integrated into many applications, many industries will undergo substantial changes. AI systems will continue to interact with our phones; cars will interpret and analyze their surroundings and intelligently drive themselves. Online vendors will monitor our browsing habits, and Google decides what kind of search results to give us, based on who it thinks we are.
Information technology technical lead vs. Technical team lead
The responsibilities of a technical team lead revolve around overseeing the progress and performance of a technical team, ensuring they are functioning efficiently. They mostly delegate tasks, manage schedules, set goals, produce reports and presentations, respond to correspondence, and coordinate with staff, clients, and other department personnel to ensure accuracy and timeliness for all projects. As the leader, it is crucial to implement the policies and regulations of the company, all while leading and encouraging the staff to reach goals.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from information technology technical lead resumes include skills like "governance," "nist," "portfolio," and "business process," whereas a technical team lead is more likely to list skills in "patients," "c++," "web services," and "quality standards. "
Technical team leads make a very good living in the automotive industry with an average annual salary of $114,182. On the other hand, information technology technical leads are paid the highest salary in the pharmaceutical industry, with average annual pay of $119,542.technical team leads typically earn similar educational levels compared to information technology technical leads. Specifically, they're 2.9% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Information technology technical lead vs. Senior consultant, information technology
A senior consultant of information technology is primarily responsible for developing strategies and procedures to optimize a company's information technology systems and infrastructure. It is their duty to assess existing networks and systems to identify their strengths and weaknesses, develop solutions in problem areas, perform risk assessments, and provide advice on how to achieve the best information technology practices. Furthermore, as a senior consultant, it is essential to lead the efforts and serve as a role model for the workforce, all while implementing the company's policies and regulations.
Types of information technology technical lead
Updated January 8, 2025











