An information technology (I.T) technical services manager directs staff responsible for the operation, maintenance, and repair of I.T systems. They supervise and collaborate with staff members and clients to implement security goals. They also ensure the delivery of all products in an efficient and timely manner.
In order to qualify for the position, educational requirements include a bachelor's degree in computer science, information technology, or a related field. Moreover, five years of work experience in I.T along with two years' experience in management is the normal requirement, although it may vary depending on employers. Specific certifications such as those provided by Microsoft, Network+, and Systems may prove beneficial.
An I.T technical services manager's duties may include conducting interviews to hire staff, providing guidance, reporting progress, and delegating responsibilities. Essential skills include computer literacy, organizational skills, communication, attention to detail.
The average hourly salary for this position is $53.18, which equates to $110,621 annually. The career is expected to grow 11% in the following years, resulting in various job opportunities within the United States.
How to Become an Information Technology Technical Services Manager
What is an Information Technology Technical Services Manager
There is more than meets the eye when it comes to being an Information Technology Technical Services Manager. For example, did you know that they make an average of $55.51 an hour? That's $115,453 a year!
Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.
What Does an Information Technology Technical Services Manager Do
There are certain skills that many Information Technology Technical Services Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Business skills and Communication skills.
How To Become an Information Technology Technical Services Manager
If you're interested in becoming an Information Technology Technical Services Manager, one of the first things to consider is how much education you need. We've determined that 64.0% of Information Technology Technical Services Managers have a bachelor's degree. In terms of higher education levels, we found that 15.9% of Information Technology Technical Services Managers have master's degrees. Even though most Information Technology Technical Services Managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an Information Technology Technical Services Manager. When we researched the most common majors for an Information Technology Technical Services Manager, we found that they most commonly earn Bachelor's Degree degrees or Master's Degree degrees. Other degrees that we often see on Information Technology Technical Services Manager resumes include Associate Degree degrees or Diploma degrees.
You may find that experience in other jobs will help you become an Information Technology Technical Services Manager. In fact, many Information Technology Technical Services Manager jobs require experience in a role such as Information Technology Manager. Meanwhile, many Information Technology Technical Services Managers also have previous career experience in roles such as Information Technology Project Manager or Project Manager.
What is the right job for my career path?
Tell us your goals and we'll match you with the right jobs to get there.
And if you’re looking for a job, here are the five top employers hiring now:
Information Technology Technical Services Manager Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an Information Technology Technical Services Manager can determine their career goals through the career progression. For example, they could start out with a role such as Information Technology Director, progress to a title such as Global Director Of Information Technology and then eventually end up with the title Global Director Of Information Technology.
Information Technology Technical Services Manager Jobs You Might Like
What is the right job for my career path?
Tell us your goals and we'll match you with the rights job to get there.
Average Salary for an Information Technology Technical Services Manager
Calculate your salary
Use Zippia's Salary Calculator to see how your pay matches up.
5 Information Technology Technical Services Manager Resume Examples
Build a professional information technology technical services manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your information technology technical services manager resume.
 |
Jeffrey Pierce Information Technology Technical Services Manager |
 |
 |
Jeffrey Pierce Information Technology Technical Services Manager Experience Information Technology Technical Services Manager2015 - Present IBM•Boulder, CO
Information Technology Project Manager2014 - 2015 Wipro•Boulder, CO
Information Technology Consultant2011 - 2014 Hospira•Boulder, CO
Network Administrator2007 - 2011 IBM•Boulder, CO
Skills Data WarehouseJiraNetwork SecurityProject ManagementUnixDatabaseInformation TechnologyCustomer ServiceRoutersTroubleshoot Education Bachelor's Degree Computer Information Systems2004 - 2007 Saint Leo University•Saint Leo, FL |
 |
Learn How To Write an Information Technology Technical Services Manager Resume
At Zippia, we went through countless Information Technology Technical Services Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Information Technology Technical Services Manager Resume Examples And TemplatesAnd if you’re looking for a job, here are the five top employers hiring now:
Choose From 10+ Customizable Information Technology Technical Services Manager Resume templates
Zippia allows you to choose from different easy-to-use Information Technology Technical Services Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Technical Services Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Find the best Information Technology Technical Services Manager job for you
Information Technology Technical Services Manager Jobs You Might Like
- High Paying Information Technology Technical Services Manager Jobs - $151K and Up
- Work From Home Information Technology Technical Services Manager Jobs
- Entry Level Information Technology Technical Services Manager Jobs
- Part Time Information Technology Technical Services Manager Jobs
- Actively Hiring
- No Degree Information Technology Technical Services Manager Jobs
Top Colleges for Information Technology Technical Services Managers
1. Carnegie Mellon University
Pittsburgh, PA • Private
2. University of Pennsylvania
Philadelphia, PA • Private
3. Boston University
Boston, MA • Private
4. University of Washington
Seattle, WA • Private
5. New York University
New York, NY • Private
6. University of Southern California
Los Angeles, CA • Private
7. University of Minnesota - Twin Cities
Minneapolis, MN • Private
8. Northwestern University
Evanston, IL • Private
9. Northeastern University
Boston, MA • Private
10. Columbia University in the City of New York
New York, NY • Private
Find the best Information Technology Technical Services Manager job for you
Information Technology Technical Services Manager Jobs You Might Like
- High Paying Information Technology Technical Services Manager Jobs - $151K and Up
- Work From Home Information Technology Technical Services Manager Jobs
- Entry Level Information Technology Technical Services Manager Jobs
- Part Time Information Technology Technical Services Manager Jobs
- Actively Hiring
- No Degree Information Technology Technical Services Manager Jobs
Online Courses For Information Technology Technical Services Manager That You May Like
Learn Service Desk and ITIL processes and service functions. Fundamentals to Manage IT Services...
Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices...
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
Top Skills For an Information Technology Technical Services Manager
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.1% of Information Technology Technical Services Managers listed Procedures on their resume, but soft skills such as Analytical skills and Business skills are important as well.
Best States For an Information Technology Technical Services Manager
Some places are better than others when it comes to starting a career as an Information Technology Technical Services Manager. The best states for people in this position are California, Connecticut, West Virginia, and New York. Information Technology Technical Services Managers make the most in California with an average salary of $135,648. Whereas in Connecticut and West Virginia, they would average $130,530 and $126,280, respectively. While Information Technology Technical Services Managers would only make an average of $125,749 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Connecticut
$130,530
Avg. Salary
2. West Virginia
$126,280
Avg. Salary
3. Delaware
$122,912
Avg. Salary
How Do Information Technology Technical Services Manager Rate Their Jobs?
Top Information Technology Technical Services Manager Employers
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Information Technology Technical Services Managers and discovered their number of Information Technology Technical Services Manager opportunities and average salary. Through our research, we concluded that Ernst & Young was the best, especially with an average salary of $133,767. Cisco Systems follows up with an average salary of $133,288, and then comes IBM with an average of $107,430. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an Information Technology Technical Services Manager. The employers include Stryker, Lincoln Financial Group, and Unisys
Information Technology Technical Services Manager Videos
