An information technology (I.T) technical services manager directs staff responsible for the operation, maintenance, and repair of I.T systems. They supervise and collaborate with staff members and clients to implement security goals. They also ensure the delivery of all products in an efficient and timely manner.
In order to qualify for the position, educational requirements include a bachelor's degree in computer science, information technology, or a related field. Moreover, five years of work experience in I.T along with two years' experience in management is the normal requirement, although it may vary depending on employers. Specific certifications such as those provided by Microsoft, Network+, and Systems may prove beneficial.
An I.T technical services manager's duties may include conducting interviews to hire staff, providing guidance, reporting progress, and delegating responsibilities. Essential skills include computer literacy, organizational skills, communication, attention to detail.
The average hourly salary for this position is $53.18, which equates to $110,621 annually. The career is expected to grow 11% in the following years, resulting in various job opportunities within the United States.
There is more than meets the eye when it comes to being an information technology technical services manager. For example, did you know that they make an average of $55.54 an hour? That's $115,518 a year!
Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.
There are certain skills that many information technology technical services managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, business skills and communication skills.
When it comes to the most important skills required to be an information technology technical services manager, we found that a lot of resumes listed 9.1% of information technology technical services managers included procedures, while 7.7% of resumes included project management, and 7.4% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the information technology technical services manager job title. But what industry to start with? Most information technology technical services managers actually find jobs in the technology and finance industries.
If you're interested in becoming an information technology technical services manager, one of the first things to consider is how much education you need. We've determined that 45.6% of information technology technical services managers have a bachelor's degree. In terms of higher education levels, we found that 28.8% of information technology technical services managers have master's degrees. Even though most information technology technical services managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an information technology technical services manager. When we researched the most common majors for an information technology technical services manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on information technology technical services manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become an information technology technical services manager. In fact, many information technology technical services manager jobs require experience in a role such as information technology manager. Meanwhile, many information technology technical services managers also have previous career experience in roles such as information technology project manager or project manager.